The 32 best shopping and stores in Banff

We stopped at COWS while walking around Banff and it’s definitely a fun little shop — lots of cow-themed decorations, funny t-shirts, and a lively vibe. We tried the Cookie Dough and Messie Bessie flavors. The ice cream was good but honestly not that special for the price and hype — tasted fine, but I didn’t find it much different from other places. The store itself is worth a quick visit for the atmosphere, but the ice cream didn’t really blow me away. Still, it’s a cute stop if you want a treat while exploring Banff Avenue — just don’t expect anything mind-blowing taste-wise.

Ice cream is fantastic.Portion size is small but delicious.Be prepared for long line. We ordered for cheesecake.bubble gum and chocolate and were not disappointed.

COWS Banff is a must-visit for ice cream lovers – their flavors are rich, creamy, and absolutely delicious. The only downside is the line, which can get quite long, especially during busy times. Still, it’s worth the wait for a sweet treat in Banff!

This joint was recommended by our server from Eddie’s burger :D and it did not disappoint. Really yummy ice cream!!! Plenty of merch and souvenirs inside their store.

COWS is an absolute must in Banff! 🍦 They’ve got a huge variety of delicious flavors, and every scoop is worth the hype. The line might look intimidating (it’s almost always out the door), but don’t worry—it moves quickly, and soon enough you’ll be happily debating whether to go classic or adventurous. Sweet, creamy, and totally worth the wait!

I wanted some ice cream in Banff village, saw the crowd and joined in. Excellent service, line moved, but ice cream was way different than expected! It tasted like healthy milk that's frozen. I eat a lot of Tillamook and creamier ice creams. I must be used to additives & glue! Lol. Got 2 scoops in a waffle cone. Was delicious and priced well.

We were literally drawn to the store by the smell of their waffle cones. I had the peanut butter cup cup, unfortunately it wasn't as peanut buttery as i would have hoped. My companion had the wowie cowie and likens it to a gourmet nestle drumstick dialed up by 10, he enjoyed it.

Had a great time at the gallery. The glacier exhibit of photographs is stunning. The founders' gallery downstairs is a quaint spot to look at paintings. The Banff history exhibits are well done and informative. Book and art shop has a plentiful selection. Good bathrooms. Will have to return for the tour of the site's heritage buildings.

Small, interesting museum in Banff featuring the art of the indigenous people. It also has a heritage section that captures the history related to the local area and its National parks. Entry fee for adults is $15 and the museum can be covered in half an hour.

Not sure why people are saying the museum is too small..... if you actually stop and read all the information you can spend at least 2h there! Most people I saw just walk around not reading a single info panel. Absolutely loved it. Learnt so much about the Rockies history! Definitely recommended if you're in the area.

The indigenous art exhibit was amazing, and the tour of the exhibit was led by an enthusiastic and knowledgeable guide. Also enjoyed the historic houses tour. Wonderful gift shop

Ideal for families or anyone to visit..it was free to enter when I went..staff very good and helpful and polite..2 floors of all the stuffed animals...information on all the displays..no lift to second floor so if you have mobility problems and struggle with stairs it could be a problem..I only did the downstairs because I had a walker with me and couldn't get upstairs..but I enjoyed the level I saw...it can get busy at certain times of the day..definitely worth a visit...

A wonderful gallery museum worth the visit when in Banff.

If I could give zero stars, I would. Five years ago, when my in-laws were members, the Whyte Museum was vibrant and engaging. The Heritage Gallery was full of rich history and information. Today, it’s a completely different—and deeply disappointing—experience. The Heritage Gallery is now empty, the atmosphere feels neglected, and shockingly, there wasn’t a single piece of art connected to the founders. For a place that carries their name, this feels misleading at best. What once felt like a cultural gem now feels like a hollow shell. I left feeling scammed rather than inspired.

The Buffalo Nations Museum is a charming, medium-sized museum that offers a fascinating glimpse into indigenous history. You can expect to spend up to an hour exploring the exhibits. While the displays are engaging, the museum could benefit from more comprehensive information on indigenous cultures and histories. Despite a slightly higher admission fee compared to previous years, the overall experience was good. One notable disappointment was the removal of the Sun Dance exhibit, which I was eager to share with my children. However, the drum room was a big hit, providing an interactive and enjoyable experience for them. The museum shop also deserves a mention for its delightful selection of animal stuffed toys native to Canada, making it a perfect stop for kids.

Beautiful artefacts and certainly worth your support. However, the museum struggles to find a red threat and/or guiding red thread throughout all that it has to offer. Also, the lack of a washroom for guests is a minus.

Visiting the Buffalo Nations Museum was one of the most meaningful parts of our trip to Banff. Tucked away near the Bow River, this beautiful museum offers a powerful and immersive glimpse into the lives, culture, and history of the Indigenous peoples of the Northern Plains and Rockies. From the moment we walked in, we were struck by the depth of knowledge and respect shown for Indigenous traditions and ways of life. The exhibits are thoughtfully curated, with incredible displays of traditional regalia, beadwork, hunting tools, tipis, and artifacts that speak to the strength, resilience, and beauty of the cultures represented. What stood out most was how personal and grounded everything felt. There was a real sense of storytelling — not just facts and dates, but the voices and histories of people who have called this land home for thousands of years. It’s a museum that invites reflection, respect, and appreciation for cultures that too often go overlooked. The gift shop is also lovely — small but full of meaningful items, many of them made by Indigenous artisans. Whether you’re looking for a thoughtful souvenir or a gift with cultural significance, it’s definitely worth browsing. The location itself couldn’t be more beautiful — nestled in the picturesque town of Banff with the mountains as a backdrop. It’s a peaceful and inspiring place to spend a few hours, and a must-visit for anyone wanting to better understand the land they’re standing on. If you’re in Banff and looking to connect with the deeper roots of the area, don’t miss this museum. It’s not just history — it’s living culture, and it’s told with care, heart, and authenticity.

Visited this museum on a rainy day in Banff. It took about 40 minutes to walk through. Reading the history and seeing the items on display were so interesting. It was also cool to be able to hit the drum. There are 2 videos playing but it's hard to hear with people talking and the drum being played. The gift shop has a large selection and alot of "Made locally in Canada" items which I appreciated. The staff were super friendly. Definitely recommend checking it out!

Great experience with the kids. Even a drum room to try out. Amazing artifacts and history pieces. Highly recommend!

Good resource for information on first nation. Would have been nice to have had some first nation people there to share experiences first hand. Although the videos do tell of the atrocity and slow genocide suffered by the people and children.

Like others here, I would benefit from understanding more about the curatorial process at this museum. Failing additional details, I will say that if you’re looking to meaningfully engage with the history and story of Indigenous peoples in the prairies, you may struggle to do so here. Poor upkeep and supporting documentation of exhibits and outdated language throughout the space left me feeling more like a detached gawker than an engaged participant in the reconciliation process. Things like the unattended drum for all to use left me with the sense that there was some consensual element absent here. My awe at the size of this collection is perhaps matched only by my unease about how it came to be displayed in the way that it is. I do not recommend this museum.

It was my first time visiting this store and overall, I’d say the experience was good, but with one big downside. I tried their chocolate and nut fudge, and it was honestly really tasty, rich, creamy, and definitely felt like it was made with good quality ingredients. I also went for the green apple dipped in caramel and chocolate, which I’ve had in other stores before, and this one was just as good. Nothing to complain about with the flavors themselves, because they were solid and enjoyable. The part that really disappointed me though was the fact that they don’t offer any samples. For every single flavor, you basically have to buy at least 100 grams just to try it. I get that it’s a business and they want people to buy, but when it’s your first time in the store and you don’t know what the different fudges taste like, it’s kind of a gamble. Honestly, if they had offered even small samples of a few flavors, I would have probably ended up buying three or four more just to try them out. So overall, the taste was really good and I was happy with what I bought, but the lack of samples makes the shopping experience weaker. I hope they change that in the future, because it would make a big difference.

Stopped by this fudge and chocolate shop and was really impressed! They have a wide variety of flavors — from classic chocolate and maple to more creative options. Everything looked beautifully presented, and you can tell they take pride in what they make. The fudge was a bit sweeter than I expected, but still creamy and rich in texture. The chocolates were fresh and flavorful too. Service was friendly and helpful — the staff were patient while I tried to decide which ones to get. The place itself is cozy, clean, and has that warm, nostalgic candy-shop vibe. Overall, a great spot for anyone with a sweet tooth!

Stepping into The Fudgery in Banff was a real treat! They boast an impressive selection of sweets, from classic fudge (in what felt like endless flavors) to various chocolates and candies, making it tough to pick just a few. While it might be a bit on the pricey side, which is somewhat expected in a tourist town like Banff, the quality definitely shines through. The overall vibe in the shop was wonderfully positive, and there was a nice lady working there who was both friendly and helpful. It's a great spot to indulge your sweet tooth and soak in some good energy.

Absolutely delicious!! Great place to stop by for a sweet treat. The truffles were amazing.

If you are reading through the reviews don’t bother reading anything that gives the Fudgery anything other than 5⭐️ because they do not understand good chocolate treats, candy apples and fudge. Everything is hand made so mistakes can happen. The employees making the treats wear the proper coverings to make sure your treats are not contaminated. But things happen and they can’t happen very often or it would’ve happen to me by now. On average I go to the Fudgery once a month and buy several items each time for my wife, my daughter and myself. My wife loves the dark chocolate snails and dark chocolate peanut butter cups. The snails are large and sinfully delicious. My daughter always gets the chocolate bear on a stick, milk chocolate peanut butter cups and occasionally a chocolate covered caramel apple. I always get a couple of haystacks, a chocolate coconut cluster, and a piece or two of fudge (I’ve tried them all). Unfortunately we eat our treats and then think we should’ve taken pictures for a review. So instead of putting off doing a review until I take some pictures I’ll just do one and add pics later, maybe. For the sake of my fellow readers of reviews I’ll make the sacrifice and go there this week and buy some more treats to photograph even though I was just there on Saturday.

Amazing amazing salespeople. I got there seconds after they started to close the doors but still were gracious enough to open for a final sale as I knew what items I wanted. Thank you ladies you made my night.

Bear claws are the best. Fresh, pliable caramel covered in chocolate. Tried it and went back for more.

Good portion size and decent taste. I have it a 4 stars only because the tofu add on to my ramen had a weird taste like it’s spoiled or not fresh… I ordered the arashi signature ramen, and it’s VERY spicy, the broth especially. The service was great and attentive despite being so busy. There’s quite a bit of a wait time since it’s fully packed.

Food was excellent got the Arashi ramen! Atmosphere was great! Felt like a hidden gem and authentic Japanese place. We got the Arashi Ramen and Edamame. The meat in the ramen was but gamey but the broth and noodles were really really good! Edamame was spicy just how I like it :)

This is a really popular Ramen restaurant in Banff and located right on the Banff Avenue (2nd floor of the Sundance Mall). We ordered Seaweed salad, Arashi and Veg Miso Ramen. While the Arashi was really good, their veg miso ramen was not that tasty. If you are looking to have a veg Ramen, I won’t recommend this place. Otherwise, I would totally recommend it. The service is really good. If visiting at the peak times, you may have to wait in a queue.

Great small hole in the wall ramen shop. Don’t let the hole in the wall fool you. They are mighty in flavor. They have simple menu selection. Makes it easy to order. We ordered seafood ramen and their signature ramen. Both were delicious. We added extra toppings cause we were hungry. Their char siew for the ramen was very tasty. The restaurant has limited seating. They have a bench outside for folks waiting. Kitchen is by the entrance when you walk in and you can see their action.

Got recommended this place by two of my friends, so I had to come find out what the hype is about. We felt the popularity right away when there was a long line out the door looking like a 45 minute wait. They also had a sign saying they ran out of pork chashu unfortunately. With our stomachs rumbling we decided to do takeout instead and had our food in 20 minutes. We got an Arashi & Tonkotsu ramen with karaage and they were both INCREDIBLE. My girlfriend is usually a pretty slow eater but she was crushing her bowl (although we were also really hungry so that probably played a factor as well haha) I would say Toronto definitely has comparable ramen to this place but this was an S tier bowl of ramen.

Food .. 1000 Service.. 1000 Atmosphere...authentic If you love ramen or just barely like it...YOU need to RUN to Ramen Arashi. The lovers of ramen will want to live next door to this place, the non lovers will change their minds and become absolute fans of ramen. If there is a line..WAIT, you will not be disappointed. We stood in line with 3 people ahead of us and only waited 15-20 minutes. We were only in Banff for 4 nights and we ate here twice, it would have been 4 times but we didn't come across this quaint little restaurant until our 3rd night. My husband got the Spicy Tonkatsu and the miso tonkatsu. I got the veggie tantan both nights. Again...YOU WILL FALL IN LOVE WITH THIS PLACE.

Chanced upon this little ramen shop when we were craving something warm to combat the weather, and I’m so glad we found it. It’s run by a Japanese team and feels properly authentic - the broth is thick, rich, and incredibly satisfying. There’s a constant queue, but it’s well-organised and moves pretty quickly, so don’t be put off. Would definitely be back!

We had a wonderful experience with Canada House. We found two beautiful pieces to take home with us and couldn’t be more pleased. Alexis was great to work with–showing us other pieces from an artist we showed interest in and wasn’t pushy at all. One of the items we purchased was actually a piece Alexis pulled from the back. We value shopping local when possible and Canada House made it easy by representing many talented local/regional artists (at a variety of price points!)

Super friendly staff. Very beautiful art and sculptures for sale or to just look around. Highly recommend this place.

Wonderfully professional staff. Share a love and passion of nature and beautiful works of art. Great to work with, patient and great to chat with. Wonderful beautiful works of art both local and national in a wide range of prices.

One of our favourite galleries. We’ve bought several pieces from the artists they represent.

Gorgeous gallery. Gorgeous art. Thats not why I’m giving it 5 stars. I LOVED being treated like a worthwhile human being. Stay with me here… lol A lot of galleries can feel very intimidating to go into. The employees can be heinous art snobs. I LOVE art but I sure can’t afford to buy it. I walked in this gallery and one lady actually had conversation with me. Discussed the art. We discussed style and the artists. Not to get me to buy. Just a conversation about the love of art! It was refreshing and lovely. I wish I had asked her name. I’m sorry I didn’t but the lady with the long dark hair. lol Thank you so much. I appreciated you so much!

Came today to watch my brother (Richard) create magic and paint real time in front of an audience. This gallery is well known for its knowledgeable and warm staff and I wasn't disappointed.

Wow!!! Make sure you stop and enjoy all the wonder art in this gallery😎

5 Stars – A Sweet Trip Down Memory Lane! Stopped into the Banff Candy Store and was delighted by the selection of retro treats! I picked up some childhood favorites, and the lady working there was super nice—we had a great conversation, which made the visit even better. If you're looking for nostalgic candy, there's a good chance you’ll find it here. While the prices are a bit on the higher side, it’s absolutely worth it for the experience and quality. I highly recommend the salt water taffy, butter Rum Life Savers, and the delicious bear claws. I also bought a peanut nougat roll. This shop is definitely a must-stop if you're passing through Banff!

Candy galore! Candy everywhere you look. Fudge, nuts, and so much more. Glad we stopped in - purchased several treats.

Stopped by this place to try some chocolates. The store has a lot of variety in sweets, and handmade chocolates are sold by weight. Paid about $8 for 2 bear claws and 2 peanut clusters. Good place for a sweet stop

While they cleaned this store up and rebranded it over the years, it seems to have less selection than before. It is still good but not “the” candy store anymore. Last month when I had some bulk candy, it was a bit hard (been sitting?). It’s still a great place to drop in and they have a good selection of imported candy bars.

This store has a terrific selection of new and classic candy. You’ll definitely find some niche products here. For nostalgia lovers, this is the place to go. Prices are fair. Service is positive. The store is clean and presented well and overall, the experience was great. Highly recommended!

The Banff Candy Store does not disappoint! It’s full of imported and nostalgic products. There’s an entire wall of Pez. There are candies and chocolates from all around the world and some really fun items from the USA. You can buy handmade chocolates and Turkish Delights or candies in bulk. We were really impressed with the selection! Nice customer service as well!

Great store. There's lots to choose from, but go slowly or you'll get sick.

Was a closed reception good food and great service.

Have to rave about the art and even more about the fire roasted cauliflower. A very complex spin on a simple dish. Bison short rib was delicious and the beet salad was unique. The artwork by Robert Lemay was humbling.

Very good food friendly nice Atmosphere

Would give six stars

Great little out of street relaxing, chairs and nice foods, tea.

Lots of neat shops , galleries , and restaurants in the area even home hardware is there !

Beautiful area to visit in Banff for food 😋 and so much more.

Local Store with everything you need and more! Meat counter has quite a few options. Prices are very reasonable. Shop and support local!

Staff were not helpful. We felt like we were an inconvenience to them. Website implies that gluten free food was available but we couldn't find any.

The tall Black male cashier was very rude and threw our items during checkout. As an Asian customer, I felt an uncomfortable atmosphere that suggested racial bias. I hope the store addresses this behavior.

The man working the desk was eating chips so loudly and watching TV on his phone while I was shopping. I felt like I was in someone’s living room. It was extremely off-putting and dissuaded me from buying anything.

One of the two significant grocery stores in Banff. This one is local and offers a great selection of... everything. I like the prepared foods in the deli and everyone is always friendly and ready to jump in and help. On a cold day when you don’t want to spend a fortune on lunch... hot soup and a chicken is perfect.

Well stocked, great selection, reasonable pricing. However it doesn't have its designated parking lot.

Reasonable prices, if you're visiting and getting around on foot this is your option. This still has an absurdly outdated, imprecise, and arbitrarily stocked isle labelled "ethnic" in 2025. This tone-deaf and ridiculous term was already outdated in the 80s Everyone has an ethnicity! It would be easier to shop if the products were stocked with the others by type, no need to segregate. Historically this categorization was to differentiate classification from western European or American cuisine, such as the "oriental" isle. In Nesters case, Mexican hot sauces are now normalized to the regular condiment isle, alongside with Taco Bell brand "omg Teh-co nite" staples. Congrats, Mexico! As a brown man, born in Alberta over four decades ago, I find this approach disappointing. The demographic diversity of your patrons and staff is uniquely vast what with Banff being an international hub, and should be celebrated.

Monod Sports is hands down one of the best outdoor stores I’ve visited. The staff are super friendly and really knowledgeable—they helped me find exactly what I needed for my hiking and skiing trips. The gear selection is impressive, with top-quality brands and a wide variety to choose from. The store is clean, well-organized, and has a great vibe that makes shopping enjoyable. I felt like the team genuinely cared about making sure I got the right equipment. If you’re in Banff and need reliable outdoor gear or expert advice, Monod Sports is the place to go. Highly recommend!

Was there a few weeks ago, fantastic service. Was so impressed, the staff were so helpful but not at all overbearing. The lovely attendant who spoke to me offered to put away some stuff I was looking at, and even brought over an item they thought I would like and were completely correct! The stuff there isn't particularly cheap but all felt really good quality which I would much prefer over cheap and bad. Great shop!

I bought these bedrock sandals online and had a awesome experience, best price, fast shipping all the way to Vancouver. Variety could better but it’s alright. Great home page and IG account, right away I knew I could trust this brand.

Matt the owner is so nice. And Jacob is epic. My GF literally tried on 87 pairs of climbing shoes. They did it all with a smile. BEST STORE IN BANFF BY FAR.

I placed an online order with this store for an Arc’teryx jacket and was so impressed with the experience! My order was processed and shipped super fast, and it was packaged with care. They even included a cute card, a sticker, and a delicious chocolate bar! Such a thoughtful touch that I really appreciated. I highly recommend this store and will definitely order from them again. I’ll also make sure to stop by in person the next time I’m in beautiful Banff. Thank you! 😊

My boyfriend and I came in to buy hiking boots on Saturday and the gentleman who helped us was so incredibly knowledgeable. I didn’t get a chance to get his name but he knew so much about all the different types of shoes. Little did I know I was wearing the wrong shoe size. He was an incredible help and I left with a beautiful new pair of hiking shoes. I would definitely recommend this store to anyone looking for shoes or clothing they have incredible customer service

I took my old rope for a check and the staff was very kind and willing to give me an advice. I've been in the shop a few times and bought a few gear and the staff has always been really good, friendly and at same time efficient, they really know what they sell and they give the best options. I would recommend this shop to everyone looking for good and not too expensive mountain gear.

A Must-Visit for Christmas Lovers! The Spirit of Christmas is a magical store that truly captures the holiday spirit. It’s big, beautifully decorated, and filled with an incredible variety of festive items. Whether you’re looking for traditional ornaments, unique decorations, or something to remember your trip by, this place has it all. I was especially impressed by the wide selection of Banff-themed ornaments—perfect for a souvenir with seasonal charm. With so many choices, you’ll definitely want to take your time and explore every corner. A definite must-see if you’re in the area!

Such a cool and unexpected experience! We visited in June and walking into a full-on Christmas wonderland was honestly kind of magical. The store is huge — way bigger than I thought — and packed with all kinds of Christmas stuff: ornaments, decorations, and the cutest miniature Christmas villages. It really felt like stepping into the holiday season in the middle of summer, which made it extra fun. Whether you’re into collecting ornaments or just want to get into the festive mood (even out of season), check this place out!!

This store is by far the biggest, most exciting, and most unique Christmas shop I have ever visited in Canada. From the moment you walk in, you’re surrounded by a magical world of festive colors, sparkling lights, and decorations of every kind. The atmosphere is so warm and joyful that it truly feels like stepping into another universe made just for Christmas lovers. What amazed me most was the variety of items. They had everything: beautifully decorated Christmas trees, stunning ornaments in every color and style, twinkling string lights, wreaths, garlands, stockings, tree toppers, and shelves full of candles, snow globes, figurines, tableware, and holiday centerpieces. There were also countless unique accessories, little surprises you don’t often find anywhere else. Whether you’re looking for classic red-and-gold décor, modern metallic pieces, or even fun and quirky items, this store has it all. I also noticed they had some great discounts on selected items, which makes shopping here even more enjoyable. The staff were friendly, the layout was easy to walk through, and every corner was filled with inspiration for holiday decorating and gift ideas. Overall, this place is the perfect destination to plan your Christmas gifts and decorations. With literally thousands of dazzling items, it’s impossible to get bored, I could spend hours here and still find new treasures. If you want to feel the true Christmas spirit, this is the store to visit!

Yep, it's what the name of the store says it is, except x100. It's July. And a family trip in a resort town triggers an impulse to look for nutcrackers for a collector of said objects. Maybe they have some? You bet! Checking off a Christmas gift in July ain't bad. Oh, and there's anything and everything else Christmas-y imaginable here.

This shop sells Christmas decorations all year round, very nice. It has many thousands of them. I have never seen one like this before.

I'll be honest, I was a bit skeptical walking into a Christmas store in July, but this place more than delivers. There are things upon things upon things. Gifts and gadgets and tools galore.

If you live Christmas this store is for you !! From whoville to Christmas town !! Jim shore lovers unite so many cool items !! village creators should head here the selection is insane

My family and I come to Banff once a year strictly to pay tribute to the Merman located at Banff Trading Post. This is a hidden gem and should be experienced by all who visit.

What a great shop to visit. Lots of beautiful jewelry. Clothing, shoes and much more. It's at the end of Banff Ave. Worth the walk with lots of gorgeous scenery to look at. Friendly staff. Very clean store.Historical place to visit 👌 😀

A MUST-VISIT SHOP IN BANFF FOR AUTHENTIC INDIGENOUS CRAFTS This remains one of my favorite stops whenever I visit Banff. The Banff Trading Post is a wonderful stop, offering a wide variety of authentic Indigenous crafts, artwork, and souvenirs. SUPPORTING INDIGENOUS ARTISANS One of the standout aspects of the Trading Post is its commitment to supporting local and Canadian Indigenous communities. They purchase beading directly from the Stoney Nakoda First Nations, ensuring authenticity and fair support for artisans. If you enjoy beadwork, they also sell seed beads and other stones. REASONABLE PRICES & GREAT SELECTION The store carries a range of items, including clothing, slippers, sweaters, caps, sweatshirts, and T-shirts, all at reasonable prices. Whether you’re looking for a meaningful keepsake or a warm sweater for the mountain air, you’ll likely find it here. UNIQUE HANDCRAFTED ITEMS Over the years, I’ve purchased earrings, a leather wallet, knitted wool socks, gloves, necklaces, to name a few of the items. The shop showcases an impressive collection of handiwork from various Indigenous tribes, making each visit an opportunity to discover something new. CONVENIENT LOCATION & FRIENDLY SERVICE Parking is free for up to two hours, making it easy to stop by without stress. The staff, especially Emilio and Ray, were friendly, courteous, and helpful, making the shopping experience more worthwhile. If you have the opportunity, it will be worthwhile to take a few moments to chat with them and learn more about this wonderful shop! HISTORIC SHOP WITH A RICH LEGACY The Banff Trading Post is one of the oldest stores in Banff, with a history spanning 121 years. It’s more than just a shop, it’s a part of Banff’s cultural heritage. SUMMARY The Banff Trading Post is a must-visit for anyone wanting to support Indigenous artisans. You will take home unique, handcrafted souvenirs. With fair prices, a rich selection, and exceptional service, the Banff Trading Post is well worth a stop! Annie W. Master Reviewer Local Guide / Google Maps

Great place ,beautifull stuff from native artists at nice prices. One of a kind in banff. The stuffed animals are quite a collection

I have shopped at this little trading post since I was a little girl granted it’s gotten bigger over the years if you’re looking for a Banff souvenir or indigenous artwork and handcrafted items this is your place. The staff is super friendly and it has an old-time trading post to it, I recommend you drop by it has lots of history. Found by Norman Luxton in 1903, The Trading Post has been ongoing for 118 years. The Luxton family were the original founders from 1903 to 1961.

One of the more unique stores in Banff. The decor is very interesting to look at, items are priced cheaper than the souvenir stores on the main strip. Staff are friendly, there's free parking in front and around the store, and of course there's the famous Merman :)

Stopped by the Banff Trading Post. It was okay overall — definitely worth a quick visit if you’re in the area. They have a lot of beautiful leather goods along with other souvenirs. Nice place to browse, even if you’re just looking around.

Seems run down compared to the rest of Banff. But no crowds. Bathrooms were out of order

Love thrift candy store. My buddy and I had some fun here.

Banff has many of these small malls that connect streets with each other and can be easily overlooked as they often have small front entrances. It's worth to check them out as there are many little shops that are real hidden treasures. Banff has an amazing number of shops, bars, restaurants, breweries, pubs and cafés for such a small place. If you're staying in one of the lodges or inns within Banff, everything is in walking distance. You can easily spend a whole day just mooching around and picking up some great bargains. The choice of food from all over the world is impressive and good quality. The little cafés are cute and cosy.

Very touristy. Lots of options. Can be overpriced.

Wonderful mall with a mix of chain stores, small boutiques, and a food court. There's even medical centres, and clean public washrooms. It's a good place to get out of the crowds on the street and indoors, where you can sit down and take a break where you aren't expected to pay for anything.

Needs renovations otherwise fine

Good selection of souvenir shirts, banners and other stuff for tourists. Definite shortage of useful items throughout downtown area. If you are looking for souvenirs of your trip to Banff, this would be a great starting point.

Nice little town. Pricey but nice. Look up the happy hour specials. Beautiful backdrop for your patio pictures.

Years ago this mall had better shops. I think it’s hay day was when there was the big bookstore. The shops are ok, if they happen to be what you are looking for. It is well maintained and all but I’ve personally given up on popping in.

Very vintage and unique. You can find a lot of awesome nicnaks. Different foods. I really enjoyed the chocolate bread!

Banff as a whole is beautiful, but also a tourist trap. I noticed in a lot of stores I went into people in front of me in line would get to the cash register and tell the cashier that they were 'local'. The cashier would then proceed to ask them for 'proof' (I assume an ID of some kind with a local address on it), and then would give them a 'discount'. Most places the discount was 10%. Regardless, it means they are charging 'tourists' more money for regular items than they do the locals. It just came off as very 'scammy' to me. It was expensive as well. Banff is absolutely beautiful. But be prepared to spend money; and to pay double the price for almost everything (except maybe food).

Really interesting place to spend some time while in Banff.

Banff Alberta is amazing nice little town to visit.

Very nice shops inside the "mall". Staff is very friendly and welcoming. Otherwise streets and shops are void of people.

Cool bunch of guys that found the right bikes for my family including a bike that my 4 year old comfortably ride with myself with space for cargo. We did 2 hours which took us to plenty of areas and almost all the inner city trail with time to spare. Fairly priced and equipment had no issues. Definitely will ride again.

The kindest staff!!! While traveling through Canada one of the wheels of our stroller had broken off and we didn’t know where to get it fixed so we searched for a bike repair shop and found these guys. They fixed it right away and didn’t want any money. Such incredible humans! We are forever thankful- this could have really ruined our trip…

Highly recommend this bike rental shop in the heart of Banff. Great service and great bike for cruising the spectacular Banff area which has lots of well marked bike trails. The lock they provided came in really handy for making pit stops to sight see, hike or simply get a tasty bike.

Owen and Zach were very friendly and gave us really nice bikes! We biked all the way to Johnston canyon and the experience was absolutely amazing! 11/10 would recommend!

Visited as a tourist looking for bear spray and bicycle hire for 1 day. Lady who served me was fantastic - directed me to a video on how to use the spray and gave me some info on trails for the bike. Would recommend.

If you value honesty, transparency, and not being blindsided by your bill, **avoid Snow Tip Backtrax in Banff at all costs**. My experience with them was nothing short of deceptive. I brought in **just my tires and wheels**—not even a full bike—for a simple swap. Beforehand, I called **three separate times** to confirm the price. Each time, I was told it would be **\$35–\$40**, with the possibility of being *slightly higher*. I made a point to ask over and over because I didn’t want surprises. Despite these repeated confirmations, I was handed a bill for **\$113**—almost **triple** the highest price I was quoted. And not once did anyone call me to warn me about this massive price hike. This wasn’t a “slight increase”; it was a bait-and-switch. When I asked to speak to a manager, the supervisor casually told me the manager is “a person who comes and goes,” meaning there was no way to escalate the issue or get answers. That’s not customer service—that’s avoidance. This was a straightforward, quick job, and they still managed to turn it into an expensive, frustrating experience. Based on what happened to me, I do not trust their pricing, their communication, or their willingness to stand behind their own quotes. If you don’t want to be overcharged and stonewalled, **take your business somewhere else**.

Very friendly staff and great customer service. We stopped by their shop to rent some ice walking cleats. Their prices were very reasonable and staff was very accommodating of our special requests.they have a store full of stuff to rent from mountain bikes to skis. They also had some used equipment for sale as well. Overall a perfect place to buy or rent your winter or summer gear.

The staff were very nice and answered all the questions we had. Large selection of gems, fossils, and meteorites with various pricing. Something for every budget! Great selection of jewelry, which was freshly polished upon purchase. This is a great spot to pop into on your visit to Banff!

I recently ordered a Spinosaurus tooth as a gift for my son from the Banff location. Before ordering I talked with the Folks at Rocks & Gems on the phone for about 20 minutes. The staff were very knowledgeable and answered all my questions. Ordering something like this online always seems a bit stressful. But after speaking with them on the phone I felt confident to go forward with my purchase. I never asked for them to do it, but I had mentioned it was a gift for my 9 year old son. When the package arrived I opened it to inspect the contents and found that my package was not only packed with extreme care (packing peanuts all around) but as well they had taken the time to wrap the fossilized tooth and display case in nice tissue paper and a silver ribbon. To me this is above and beyond and by far the best online order experience I have ever had. It was ordered on a Thursday and showed up on a Monday. So happy there are small businesses and companies like this still. Thank you so much and I will be a returning customer. 5 star service

The Rockies in itself is an unforgettable experience. But the deeper it gets the more surprises await. Underneath them are a display of fossilized water and land creatures, gems, minerals and other precious metals. Entering Rocks & Gems, it’s like the mountains opening up for everyone to come in - explore, discover and learn about a world unknown. Be charmed by the cuts, shapes and forms, either as displays or jewelry. The pictures I took speak for themselves, Alberta from the layered rocks view— a multicoloured wonderland. On the floor was Elizabeth, genuinely excited about the breathtaking displays and highlights from this store. Her enthusiasm quite contagious - must be lovely to work there. She helped us deciding on gems to take with us as unforgettable gifts from the Rockies ! Thanks Elizabeth for the great help and Austin MacVicar, store manager for yet another side of the Rockies so well presented !

This store is stunning! The products are very high quality, and it's a fantastic mixture of crystals and fossils. I want to give a special shout out to the employee Sebastian. He is a new employee but you could never tell; he is so full of knowledge and passion for the rocks and fossils. This store is so lucky to have such a happy and passionate employee like him!

Do not spend too much time here...you may end up buying stuff! :D The store is an eclectic collection of very cool gemstones and fossils - both Canadian and from around the world. The fossils looked well preserved. We bought a jade bear as a souvenir to commemorate our visit which felt more unique than buying a mug. They offer shipping on some of the items but not all. They have a website for online purchases off their physical store. This store is definitely worth checking out. I didn't think I'd be interested but I was surprised to find myself browsing through their displays and reading about them. They even have meteorite collectibles! Staff was helpful and knowledgeable.

Great little find with a wonderful assortment of gifts and jewelry. Love the ring I purchased, and would come back. Pricing is fair, and definitely makes you want to purchase more! If I had more time, I could have spent an hour in there. I purchased and ran 🤣

What a blessed place banff is I got a onyx and obsidian bracelet and somehow it hasn't broke yet and it just brings back memories from Banff. Great spot to shop.

Lots of delicious candy and good variety. Person at register could be more polite. They seemed to be in a rush and didn’t really seem like they wanted to help or answer our questions.

Candy is so organized, so much to choose from… we got lucky with fresh hummus which is rare anywhere. They also have maple candys that are a staple for Canada. The only thing it’s very busy but obviously they’re good.

Who doesn't love an old fashioned candy store! We tried the white chocolate turtles! They were amazing 👏🏼 🤩 Thank You

I bought some Caramallows at this store in March 2025. Our family has purchased these caramel covered marshmallows for years and we have always enjoyed them. However, when we got them this time, we were so disappointed. The caramel stuck to the wrapper and they were impossible to remove from the paper. This has never happened before. Since we live a four hour drive away from Banff, we could not simply return to the store to express our concern. We did not immediately discover the wrapper problem because we didn't try to eat the Caramallows until we got home. Because the Caramallows were expensive and inedible due to the paper sticking to the caramel, I wanted them to be replaced. I reached out to the owner, as well as to the store itself, but, to date, I have not received a reply. Talk about poor customer service. I guess that, once the store has your money, nobody cares about the customer anymore. Buyer beware!

I forgot what I was looking for when I stepped into this Banff Sweet Shoppe! Everything is so colourful! This shop has a wide selections of specialty candies, chocolates, sweets, fudges, toffees, rainbow lollipops, truffles, jellybeans, caramels, nougats, candied nuts, flavoured honey sips, bubblegums & gum balls, fruit chews, chocolate macaroons, maple cream cookies and maple syrup just to name a few. There’s definitely something for everyone with a sweet tooth. Everything is well organized and I love the cute ceiling train! Finally found what I was looking for… maple syrup dark chocolates!!

I asked if I could get two flavours of fudge in the 100g minimum, and was told yes. I even clarified that I didn’t want to go over 100g, but in the end they gave me 200g anyway. Once it was cut, they said it couldn’t be put back, so I was stuck with it. Also, the fudge didn’t taste fresh at all—it felt like it had been sitting there for ages. Definitely wouldn’t recommend.

The Banff Sweet Shoppe is a wonderful addition to the strip. They stand out as a purveyor of sweets and decadence. I love the interior decor and how it appropriately fits the olden day sweet shop of movies. There is a huge selection of candies and chocolates not found in the typical big box and grocery stores. A lot of imported goods that you would not find elsewhere. Unfortunately, due to the worldly acquisition of these goods, prices are high. Yet, if you find a chocolate bar from home, I'm sure you will be happy to pay to enjoy it. Definitely drop by and be picky what you want to snack on.

Amazing Products and Wonderful Service! This is an awesome shop! Their products are used in many hotels and lodges across the area, and it’s easy to see why — everything is top quality. From beautifully scented soaps and lotions to sunscreens and scrubs, the variety and craftsmanship are excellent. I first stopped in after hearing great reviews and recognizing their products from our hotel stay. The store has testers for almost everything, and there’s even a sink station to try their creams and scrubs — such a nice touch! I picked up a face lotion as a gift, and the sales associate was fantastic — friendly, knowledgeable, and explained how to use it and its benefits. The customer service made the experience even better. They have everything from bath and hand soaps (bar & liquid) to body creams and lotion bars, all in wonderful natural scents and sizes. Absolutely worth visiting — whether you’re shopping for yourself or a thoughtful Canadian-made gift!

I stayed in the Hotel Canoe and they are using Rocky Mountain Soap. When we went downtown I saw the physical store and grabbed some body butter. Love the scent and I love that it is made all natural. Although a bit on the pricey side. Hopefully they will also have balm perfume in the future.

Absolutely amazing experience! Walked in because I heard great reviews and our hotel supplies their products for guests to use. They have testers for almost every product and even a station at sinks to use their creams and scrubs. The coconut sugar scrub was divine. I also got the passion fruit lip balm, one of my favorites I've ever used. You can tell the ingredients are quality. I really like their labeling and the overall esthetic of the store. Very calming and clean. The employee was super nice and made me want to come back again. Awesome company.

Special thanks for all of Sharon’s time this afternoon! Great service and time! Top shelf! You have a great team and lots of smiles! Sharon took a lot of her time that I went home with all the products I needed!!! Big thanks from Eldon and Aneta!

This is an awesome shop. It is used in many hotels in the area, and has great products all around. From scented soaps to lotion and sunscreen, this store has many different products that are very high quality. Definitely worth trying out things at this store!

It seems as if every hotel in Calgary utilizes Rocky Mountain Soap, so we decided to check this place out. We got a complimentary hand scrub, tried out their sunscreen and their lotions, and understand why this company is so popular. We also learned that there is a store in Toronto, so looking forward to purchasing items post our West Coast travels.

Honestly this place doesn’t make anything that isn’t absolutely amazing. I bought so much soap as gifts for people and through the Calgary airport when my bag got searched before they could even see it the security said they know what it is already and that they love the company!! I think that’s super cool! I’ve got the lip balm and shampoo bar and soap and I’d recommend everything it all smells great and it works well!

I used to like Roots a lot. But today I found one of the sweater which I only worn couple times and washed once pilling seriously, and the pill sticks everywhere with my other cloths. I went to the shop and ask if there's anything I did wrong to it. The staff said the only thing she can tell me is to wash it in laundry bag with cold water and flat dry, which I've told her I did. I asked her what can I do with this one which is already pilling badly? just throw it away and never buy your sweater again? and she said yes If you like. I have to say the customer service and cloth quality was too disappointing for such a famous brand. That's all.

Staff were ready to help us find what we needed. Prices were standard for Roots quality pieces. The staff were not knowledgeable about Indigenous Status cards and were not aware of the tax exemption attached to it. Not sure if that is common for more places in Banff or not, only one store we entered knew about them.

One of the best places in Banff for high quality Banff-exclusive merch !

Great selection, great customer service and very clean and tidy store. They have plenty of Roots Banff merchandise and gear for hiking, skiing and boarding.

An excellent location, the store is laid out perfectly so kudos to the manager and roots sales team! I grabbed some trademark roots jogging pants and was helped by two amazing staff members. The location is very clean. Overall I’d say with the amount of people that visit here during tourist season it looks like hardly anyone was there at all that is how spotless it is

The guy at the store was so so so rude !! We left something at the store yesterday and went back to get it today, only after one of the employees confirmed over the phone that it’s there for us. We specially went back there and they treated us so badly ! They made us wait for no reason, at the end to only tell us that they don’t have anything. Someone really need to do something about the customer service at this store ! Specially that guy who was working today.

Great quality, good discounts. Not much else to ask for these days.

Outstanding tea, we had it at the banff gondola restaurant and had to go get our own set for home. Pleased to find out they ship worldwide so will definitely be ordering more online when we run out. The atmosphere was also so organized, an absolute tea dream.

I like their iced tea selections! I could try thier samples which was really good

Amazing teahouse for the tea enthusiasts! Found some delicious Oolong from Taiwan and other specialty teas! There’s tea gifts, loose leaf, tea bags and tea to go if you wanted to try some there. The owner is very friendly and so is the staff! Thank you for creating a great place for tea lovers and can’t wait to order tea to ship home!

Such a beautiful teahouse! I’ve been following this company for a while now on Instagram and finally had the pleasure to visit them during my trip to the Canadian Rocky Mountains. Let me start by saying that the store is beautiful and so tastefully decorated. The service/staff was very nice and helpful (I believe it was a French girl, sorry I didn’t grab the name) - absolutely loved her energetic and enthusiastic attitude! We tried a couple of teas there in the store, took a couple home and will definitely reorder! Great quality and very fresh!

Came here after having the creamy earl Grey at Brazen for the first time! The girl who helped us was very knowledgeable of the teas and helped us decide on which ones to purchase. The boxes were quite big but she assured us it was was easy to dissemble for easier travel!

Very chill, so nice. The lady who helped us was so sweet. They offer so many samples of tea! Also offered to ship products to us if we wanted/needed. Very, very pleased with our homemade mug and candles and chocolates didn’t get any tea on this stop. 

Great name too! 😉

Would give 5 stars as I love the tea but the staff were rude and not helpful at all. The young woman was huffy when we asked questions and short with us. Too bad as we left empty handed even though I wanted to purchase 40 thank you gifts for an event. Found another place in Banff instead. Just trying to keep it local.

My wife and I visited the store last week and left with an Elba puffy. A pretty English lady with chin-length hair whose name I think was Kae (according to my receipt) helped us. She was super patient and lovely. No hard sell and in fact, she gently steered me away from some of the jackets I had my eye on because they were too warm for the temperatures I needed (even though they were more expensive!). Her excellent service made the difference and we bought a jacket spontaneously. If the store had a wider selection we might have found something for my wife too.

I love it here! Will definitely come back here every time I can. The layout is amazing and everyone was so accommodating. I recommend looking for Evelyn (let her know I sent you). She had introduced me to her own personal favourites and what she believes I would prefer based on the apparel I gravitated on. Evelyn would even describe every single jacket I touched. We tried on several jackets and she even pulled out every colour available to let me choose, as well as the different sizes I'd like to check for fitting. She never made me feel like I had to buy a jacket just because of how much time she spent on me. She felt like my shopping bestie! My boyfriend even laughed at me for trying to tip her. 😅 Overall, great customer service! Thank you, Canada Goose. Special thanks to Evelyn!

I'm writing to commend two of your associates, Romeo and Zoe, who assisted my sister and me during our visit in May 2025. They were both exceptionally helpful and friendly, making our shopping experience truly pleasant. Their outstanding service is a significant asset to your store.

I walk in with my family without knowing what we need. Upon entering the store, we were greeted with very warm welcomes from the store associates. I was wondering around just trying to figure out if I need arctic grade -5°C apparels since we are from Texas 38° C. Sales associate name “G” first notice we are traveling with my 2 kids. He made sure they are distracted so me and my wife can shop without distractions. He patiently explained the different type of temperature scales. We even got to experience the “freeze room” when another associate told us it’s broken. It’s not. We walk out with 2 Arctic jackets. I don’t even know when I can wear it in Texas. G provided a perfect experience for me and my family and made 2 great sales.

We were visiting Banff from New York for a couple of days and visited this store during that time. I forgot the name of the lady who assisted us, but she was very patient and helped my husband to try different styles and colors and gave us details about each of them. We thought that the flagship store at Calgary would be having more variety compared to the Banff downtown store, but we were wrong. This store also has quite a good amount of collection and very nice staff to assist. They also have Cold room which was temperature controlled and my husband tried 2-3 jackets and the lady adjusted the temperature as per his request to test the jackets. Quite helpful to pick the right one.

This store is terrific. The moment we entered the store we were approached by a young woman who was interested in helping us by asking about our interests. She did not in any fashion push us or seem to be more interested in making a sale rather than assisting us. We asked her name, Tallulah Davies. Her knowledge of the product I was looking at was complete and she presented it clearly. We entered the store without any thoughts to purchasing a thing. Just looking. We walked out after spending $682. This wouldn’t have occurred except for Tallulah’s professionalism. She is definitely an asset.

Was at the store on 16 October 2025. Bought a piece - Sage-green piece. Staff is helpful and patient. Complimentary to assisting staff, Eve. Aside, upon settlement of purchase, staff, Ms "Chng", 曾，is friendly and engaging. All the best, Pek - Singapore

Don’t deal with Thomas from this location (Banff) of chateau mountain sports - he directly misled our group of 6 about the return policy and then overcharged us without any discussion. While he clearly lacks any sort of intelligence or critical thinking skills, he is also rude and solely is the reason we will not be renting from here in the future. I have already ensured that my other friends for a trip next weekend will be picking another establishment for rentals. Management will ought to have a serious word with Thomas or risk losing many more customers going forward because of his childish antics.

Took 2 pairs of skis in for a full tune. They look perfect. Great deal on the work and super friendly staff.

My family went skiing for the first time in our lives this past winter. Sam and the crew at Chateau mountain sports took their time with my family, and I appreciate it. Their shop is super conveniently located inside the Fairmont Banff Springs and the Fairmont Lake Louise. If you are staying at either of these hotels, there is no reason to rent anywhere else. They are a great company.

Walking in the lady at the front was very rude and said we don't carry my size then when I said yes they do I'm holding it in my hands she rudely said are you srue. Yes I k kw my size of clothes I wear every day.

I rented skis/boots/poles/helmet for four days of skiing and was very impressed by the staff of Chateau Mountain Sports at the Banff Springs Hotel. They ensured everything was suitable for my ability and that all fit well. The boots they provided were the best fitting ski boots I’ve ever worn - thanks to the staff member’s concern for me and figuring out what would fit my feet perfectly. Staff were helpful, all around, also professional and friendly. I would definitely rent from them next time. It’s nice to see a well-managed store with dedicated and knowledgeable staff! Well done everyone and thank you!

Most reliable and amazing customer service I have ever experienced. I wish I could give more than five stars for the above and beyond service we received from the staff. We biked to Banff from Canmore, on our way back my sister damaged her bike. The staff at chateau mountain sport dove all the way to banff to help us resolve the issue. I would highly recommend this place to anyone because they care greatly about their customers.

We came to return our ski, and they told us we had caused damages to every ski resulting in a 50$ fine per each. They claimed to have given us the ski in perfect condition and we brought it back with these damages. This is impossible as we only ski for less than 5 hours and only went on green routes. I ski every week and know as a fact that this is not possible. The store manager told us that if we had rented for 4 more days then these charges will be disregarded. This is a total scam, I would not recommend this ski shop to anyone. They are trying to take advantage of you by making you pay the “damage” or making you rent for more days. Take a picture of your ski before you leave the shop!!!

If you're in the Banff this shop is a must to visit! Top quality clothing at very reasonable prices. The staff is amazing as well! Knowledgeable and personable, they will help you find what you need. I'd highly recommend this shop to anyone.

High quality products from an awesome local business. Highly recommend! Recently, I bought a smart buffalo check shirt for a business event being held that same afternoon. The owner insisted on ironing it herself before I left the store. So good.

Chocolate is delicious! Flannel is so soft. The owner, Gail is the sweetest,.most accommodating and gracious lady you will ever meet! Her flannel is soft and beautiful. And you have to try her chocolate bars...so decadent. I will make it a regular stop when in Banff!

Wanted to buy some Canadian flannel from here and got lots of great help finding the right product for my friend in Scotland. Lots of variety and products available. Great wee place in Banff you should visit! Highly recommended. 😃

Stopped into this store for the first time. The customer service was fantastic. The lady at the store was genuine and kind. We purchased a new flannel shirt and she took the shirt to the back and pressed it so that my partner could wear it to dinner. I have never had someone offer to do that before!

While visiting Banff my friends and I stopped by Rocky Mountain Flannel Company. I wanted to purchase a flannel jacket and Gayle was so helpful. They didn’t have my preferred size in stock so Gayle shipped the item from the Jasper location to Toronto (where I’m from) without charging me shipping! She was super helpful, accommodating, and friendly. Quality of the jacket is 10/10 and it also came with a free tote!

I had a really great shopping experience here with Jess (it was a few weeks ago so the name may be wrong - apologies), a very helpful Kiwi girl. The shirt I thought, at first, was a bit expensive for me (being here on a work and holiday visa), now though I see that the price is absolutely worth the quality. The shirt is so soft and warm, the only one problem with it is I struggle to wear it as my girlfriend likes it just as much as I do! Make sure to wash on a cold and delicate spin cycle, and hang dry to ensure longevity of the product. Recommended as a souvenir, or gift: the timeless classic Canadian lumberjack shirt will give me memories of this wonderful place for years to come.

One of the worst customer services here. They employees didn’t show respect in there tones and body language. They were belittling us thinking we are too broke to buy anything in the store. One of the ladies gave the un willing expression when I asked for her to get boots of a different colour in the back. She asked if the price was ok in the tone like we can’t afford such luxury’s like they are superior to me.

Rarely write a review if it’s a negative one especially for a small business but after my experience I had to take a look at their other reviews. their staff’s customer service/attitude is clearly a problem since others have commented on it. I went there to browse a few of their items when I went to go put one of the wrist cuffs back on the flimsy mannequin hand it tilted and fell, to which I immediately went to go pick up. In that short time, an old blonde lady staff member in front of everyone let out a huge exaggerated sigh making it clear she was annoyed that me and my sister were there. I was baffled by the attitude of the worker, never have I received such nasty attitude in any store (designer or boutique). This is clearly a reoccurring attitude problem from this business, I wouldn’t recommend anyone step foot in this store.

Bought a beautiful piece here! The staff was super nice to me and helped me try on different items! It's a little pricey, but the items are beautifully made, plus I love that it's from Canada!

I my view, this is one of the best botigues shops to sell high quality geniune furr products eppecially for ladies. The shop is so welcoming and elegent. Highly recommended. They also have another shop at the Fairmont Banff hotel. I wish i had some pictures to share, but the shop is truely special and remarkable.

Nice non-touristy items, good service. Love my the fit and feel of my sweater.

The Asian sales rep called me and my friend " funny" in front of our face, just because we are Asian and she thought we didn't speak English. And after I told her "we do, and even if we don't, it's not something funny." She yelled at me! I was very shocked and don't recommend this store, entirely due to the sales representative/possible the owner of the store. BTW, their stuff is all made in China. Not local at all. You can get the same stuff from China online for much much lower price.

I worked with Pam here when I shopped in the store and she offered excellent service! I’ll see her again when I’m back next year 🥰

Really small. You can make the loop through the store in 30 steps. Staff was friendly. They do have some good quality long sleeved shirts. It's an ok store, just small.

Terrible customer service. They have all the same things as the other shops so go elsewhere. And, if you do happen to buy something, make sure you get a receipt because they won't return or give store credit. They offer to not give you a receipt and then won't honor the sale if you change your mind.

Seems like product is getting weaker and weaker over the years. Some cool items, however you can find them in the big city much cheaper. Used to love this store and was a staple when we went to Banff, might get cut after this year.

Cute shop

It's a very nice place

Horrible costumer service👎👎👎

Typical gifts.

Real groceries at the convenient store. Small but adequate with essential and some fun foods. There is a microwave to warm up your food. A mail box. Cold beverages. Some frozen food items. Coffee station. Located in Convention Center Building. Short term parking out front.

Their name have changed to Springs liquor store.....

Store staff were nice and helpful! -WIS Laura-

Excellent selection and affordable

Great selection of wines and liquor with helpful and friendly staff!

Good selection and helpful staff.

This store has been closed.

Terrible experience went in there with my girlfriend to look for a tuque and they told me I need to leave because I “didn’t look like I was going to buy anything” the ladies name was Annie

I and my sister had a wonderful experience with Giovanna. Thank you so much for the hospitality! The quality of their clothes are soft. We hope to drop by again in the shop when we are in Banff.

Amazing experience here the quality of the clothes is amazing and it’s worth the price and the staff is really good

Amazing, every time. The quality of goods and yarn is the best, and I have loved buying from Giovanna and Patrick for years. I hope your store is around for a very long time

Absolutely stunning pieces! If you want to surprise me, buy a present from here!!

Upgraded my board, boots, and bindings. Krista was so knowledgeable and super helpful. She took her time and showed me tonnes of options. And I was able to donate my old boots to their 'learn to ride' program. Prices were comparable to shops in Calgary, but the service makes the trip to Banff well worth the trip!

I love having this mall on Banff's main road. It adds a touch of city life to provide some conveniences for tourists and locals. You get a small food court along with reprieve from the Rockies winter cold. There's some nice branded stores here along with a pharmacy and Dollarama.

Nice clean mall with a food court. Great for hiding out and taking a break during the rain and cold weather. No parking at the mall. Paid street parking or park free by the Visitor Center and walk 5-10 mins to downtown.

Nice shopping mall to find some quality stuffs and get your feet relax in their Food court.

Cascade Shops, located at 317 Banff Avenue in the heart of Banff, Alberta, offers a convenient indoor shopping experience amidst the picturesque Canadian Rockies. As Banff's only indoor mall, it provides a sheltered environment for visitors to shop, dine, and relax, making it a practical stop, especially during inclement weather.

Pretty amazing use of space! I like how that. Ake good use of space while still making it feel open inside!

Nice mall,.clean and brightly lit. Variety of stores. The dollar store has good finds and the pharmacy was useful.

Handy located small shopping mall. Good eatery downstairs, laundromat, shops and rest rooms.