圣路易斯中17个最佳租车服务

（由 Google 翻译）如果我能给这个地方一个较低的评级，我就不会与如此严重的租车公司发生过问题。决定尝试一下 Uber 方面的服务，然后租车，这样我的车就不会累积里程数了。第一个星期三，在我离开停车场之前，服务灯就亮了，我被告知不用担心。我答应了。周四到了，我正在接一位顾客时，我的轮胎漏气了。 顾客很好，甚至走进一家酒吧请了一位绅士来帮我换轮胎。一旦他们把轮胎换成甜甜圈，他们就注意到轮胎一直很糟糕，而且轮胎上有电线，并说我什至不应该得到这辆车并立即将其收回。我同意我打电话了。安飞士投诉热线他们让我把它带回地点，但地点已关闭，所以他们让我去机场，我告诉他们我很担心。关于甜甜圈，但他们告诉我有人会在该地点换掉我的车，但当我到达那里时，经理告诉我她不能为我做任何事，表现得好像我的生命很有价值，尽管我告诉她我住在距离酒店近 50 英里的地方机场。星期五，我到达该地点并解释了情况，代表让我去 Firestone 告诉我，他们没有支付他们的帐户，所以他们无法帮助我，但那家伙去看了轮胎并说他们甚至无法提供帮助，因为边缘破裂了。我打电话给当地的地点，问销售代表，当她知道我在吃甜甜圈时，为什么她要让我开车去凡士通，让我浪费时间等等。她很生气，试图告诉我换轮胎是我的责任，我告诉她这是她的工作，我不明白为什么有人愿意帮助我。我挂断电话，拨打了安飞士投诉热线，这是另一个提供优步服务的安飞士地点，但他们不愿意帮助我，我也给优步打了电话，他们说他们所能做的就是记下这次经历。当我挂断电话后，我给每个人打电话，然后非常缓慢地把车开回该地点（甜甜圈有缓慢泄漏），我归还了钥匙，但地点已关闭。现在是星期一，我起床打电话给 Avis 热线，发现我的合同仍然开放，很早就到了那个地点，代表说经理不在，所以我不得不等到上午 11 点。等待与经理交谈解释了我的沮丧并告诉她一切。你知道这位女士试图告诉我，这是我的错，我应该打电话给路边。我打电话给优步，我就这么做了。我告诉她，我和每个人都谈过，并发送了一份 BBB 报告，只是为了让她告诉我，我必须为已经搞砸的轮胎付费，因为轮胎显示出电线，我在网上注册了保险等，并告诉她我已经在我与安飞士租赁的这些年里，从来没有遇到过租赁问题。对我来说，直接指出一个问题只会被归咎于轮胎不好，然后却试图说我的轮圈破裂了，而我并没有这样做，这太疯狂了……如果您不想经历我目前正在经历的事情，我会感到震惊，不要在这个地方租用并驾驶自己的车辆，因为一辆已经成为问题的汽车而受到指责是不值得的。受到祝福 （原文） If I can give this place a lower rating I would I have never had an issue with a rental car company that comes to this magnitude. Decided to try out the Uber side and rent to not put miles on my car. First Wed before I even left the parking the service light was on I was told don’t worry about it. I obliged the . Thurs comes along and I was in the midst of picking up a customer when I got a flat tire. The customers were nice and even went inside a bar to get some gentleman m to help me change the tire . Once they changed the tire to a donut they had noticed how the tire was bad all along and that it had wires showing and said i shouldn’t even have got the car and to take it back immediately. I agreed I called the. Avis complaint line they told me to take it back to location but location was closed so they told me to go to the airport I told them I was worried. About the donut but they told me someone would swap my car out at the location but once I got there the manager told me she couldn’t do nothing for me acted like my life was valuable even though I told her I live almost 50 miles from the airport. Fri I get to the location and explain the situation the representative told me to go to the Firestone goes to tell me that they don’t pay their account so they couldn’t help me but the guy went to go look at the tire and said they couldn’t even help because the rim was cracked. I called the local location and asked the rep why would she have me drive down to the Firestone and have me waste time etc when she knows I’m on a donut. She got snippy and tried to tell me it’s my responsibility to get the tire changed I told her this is her job and I’m not understanding why know one is willing to help me . I got off the phone with her and called Avis complaint line , another Avis location that does Uber but they were unwilling to help I called uber as well and they said all they could do is note the experience. I called everyone once I got off the phone with everyone and drove the car back to the location very slowly (donut had a slow leak) I returned keys but location was closed . It is now Monday I got up called the Avis line and noticed my contract was still open went up to the location bright and early the rep said the manager wasn’t there so I had to wait till 11am . Waited talked to manager explained my frustration and told her everything. You know this lady tried to tell me it’s my fault I should have called roadside.Which I did to call Uber which I did. I told her I talked to everybody and sent a BBB report only for her to tell me I will have to pay for a tire that was already messed up when here the tire was showing wires I signed up online for insurance etc and told her I have never had a issue with renting in all my years of renting with Avis . And for me to point out an issue first hand to only be blamed for a bad tire and then trying to say I cracked the rim when I didn’t is crazy…. I’m appalled if you don’t want to go through what I’m currently going through don’t rent at this location and drive your own vehicle it’s not worth the headache to be blamed for a car that was already an issue. Be Blessed

（由 Google 翻译）提前在网上预订。夏洛特工作人员非常有礼貌，乐于助人。我需要在最后一刻调整我的预订，她解释了所有费用。拿到车后发现里面非常脏；污渍、破洞和头发。轮胎压力传感器灯也亮了。服务是五星级，清洁度却降到了三星级。 （原文） Booked in advanced online. Staff Charlotte was very polite and helpful. I needed to make a last minute adjustment to my reservation and she explained all the charges. Got the car and it was ABSOLUTELY filthy on the inside; stains, holes, and hair. Also the tire pressure sensor light was on. Service was 5 star, cleanness brought it down to 3.

（由 Google 翻译）老板制定了政策，她甚至无法证明你不会回来。 （原文） Owner makes up policies that she can’t even show you won’t be back.

（由 Google 翻译）今天，安维斯公司的夏洛特对我的伴侣非常粗鲁，当时他早上 8 点来取他预订并支付前一天晚上费用的汽车。他被告知夏洛特前一天晚上卖掉了他的车，并且没有可用的车辆。她当着他的面笑着告诉他她无能为力。客户服务也非常没有帮助，把他推来推去，并拒绝履行他已经支付的租赁协议。您损坏的网站数据库和糟糕的员工不是您客户的问题。我们不太可能再次使用你们的服务，并且一定会警告我们所有的朋友和家人有关安飞士可怕的运营方式。 （原文） Charlotte at Avis was extremely rude to my partner today when he arrived at 8am to pick up the car he had reserved and paid for the night previous. He was informed that Charlotte had sold his car the night before, and there were no vehicles available for him. She laughed in his face while telling him there was nothing she could do. Customer service was also extremely unhelpful, shuffling him around between people and refusing to honor the rental agreement he had already paid for. Your broken website database and terrible employees are not your customers' problem. It is unlikely we will ever use your services again, and will make sure to warn all of our friends and family about the horrible way Avis is run.

（由 Google 翻译）车子味道太差了，车况很差那位女士很粗鲁，从来没有在那里租车，只有37英里 （原文） Car smells So bad, bad condition The lady was so rude , never rent a car over there , only 37 Miles

（由 Google 翻译）我最近有幸从安飞士租车，我必须说我的经历超出了所有人的预期。让我的经历真正与众不同的是夏洛莱特（Charolette），她是一位出色的经纪人，在整个过程中为我提供了帮助。我从来没有遇到过像夏洛莱特这样富有耐心和热心帮助别人的人。 Charolette 最让我印象深刻的是她坚定不移地致力于提供一流的客户服务。她竭尽全力确保每一位客户，包括我自己，都得到最大的关注和帮助。目睹她的无私和愿意帮助他人，无论他们是谁，真是令人心旷神怡。夏洛莱特对所有人的尊重在她的每一次互动中都显而易见。 安飞士 (Avis) 位于橄榄街 (Olive Street) 的门店拥有令人难以置信的氛围，使其有别于其他汽车租赁公司。整个团队似乎都对他们的工作感到非常自豪，这一点就可见一斑。工作人员散发出的正能量和热情，为顾客营造了温馨舒适的氛围。很明显，每个团队成员都真诚地关心提供出色的体验。 作为一个在客户服务行业工作多年的人，我可以自信地说，像夏洛莱特这样的人越来越少。她的奉献精神、耐心和帮助他人的热情是值得庆祝和认可的品质。 Avis 真的很幸运能够在团队中拥有像她这样有能力的人。 我强烈推荐安维斯汽车租赁公司，特别是橄榄街地点，适合任何需要无缝且愉快的租赁体验的人。从您走进的那一刻起，您就会受到一个团队的欢迎，他们为自己的工作感到自豪，并竭尽全力满足您的需求。谢谢您，Charolette，您提醒我们卓越的客户服务仍然存在，并成为真正专业人士的光辉典范。 （原文） I recently had the pleasure of renting a car from Avis, and I must say that my experience exceeded all expectations. The standout individual who made my experience truly exceptional was Charolette, the amazing agent who assisted me throughout the process. I have never encountered someone who embodies patience and passion for helping others as much as Charolette does. What struck me the most about Charolette was her unwavering dedication to providing top-notch customer service. She went above and beyond to ensure that every customer, including myself, received the utmost attention and assistance. It was truly heartwarming to witness her selflessness and willingness to help others, regardless of who they were. Charolette's respect for all individuals was evident in every interaction she had. The Avis location on Olive Street has an incredible vibe that sets it apart from other car rental agencies. The entire team seems to take immense pride in their work, and it shows. The positive energy and enthusiasm radiating from the staff members created a welcoming and comfortable atmosphere for customers. It was clear that each team member genuinely cared about providing an outstanding experience. As someone who has spent many years in the customer service business, I can confidently say that individuals like Charolette are becoming increasingly rare. Her dedication, patience, and passion for helping others are qualities that should be celebrated and recognized. Avis is truly fortunate to have someone of her caliber on their team. I highly recommend Avis car rental, particularly the Olive Street location, for anyone in need of a seamless and enjoyable rental experience. From the moment you walk in, you'll be greeted by a team that takes pride in their work and goes above and beyond to meet your needs. Thank you, Charolette, for reminding us that exceptional customer service still exists and for being a shining example of what it means to be a true professional.

（由 Google 翻译）好几天前，我在Avis网站上预付了一辆高级SUV的车费。 取车当天打电话确认一切顺利，却被不耐烦地告知他们没有车，而且他们认为我什么车都拿不到，更别提我几天前预付的高级SUV了。他们告诉我他们预计会拿5辆车，但由于我前面已经有5个人了，所以我很可能一辆车也拿不到。于是，我试图取消预订，因为我必须在最后一刻找到另一辆车，而和我聊天的代理人坚持要以“未到场”的罪名罚款150美元，尽管我并不是那个“未到场”的人——Avis没有车可以给我。我最近经常在Avis租车，但如果可能的话，我会尽量避免从他们那里租车。这很令人难过，本来可以得到更好的处理。 9月30日更新 - 根据回复，我已将所有详细信息和相关案例信息通过电子邮件发送给我。我收到了Avis客服的回复，他们还会退还“免费”罚金。谢谢你，Avis。 （原文） Prepaid for a premium SUV on Avis website many days ago. Called on the day of pickup to confirm that all is well and was told quite impatiently that they don't have any vehicles and they don't think I'll get any kind of car, let alone a premium SUV which I prepaid for several days ago. I was told they're expecting to get 5 cars, but since there are 5 people already ahead of me, I will most likely not get any vehicle at all. So then I tried to cancel the reservation as I had to find another vehicle at the last minute and the agent I chatted with insisted they'd penalize me $150 for "no-show", even though I wasn't the no-show - Avis had no vehicle to give me. I've been renting from Avis quite often recently, but I'll try my best never to rent from them if possible. Quite sad and could have been handled much better. Update on Sep 30 - As per the reply, I have emailed all the details and relevant case info. I got a reply from Avis customer service that they will refund me the "no-fee" penalty as well. Thank you, Avis.

（由 Google 翻译）布希体育场及其周边地区无疑是圣路易斯的一大亮点！体育场本身令人印象深刻，现代、干净、充满活力。周围的氛围激动人心，球迷、美食和娱乐活动营造出不间断的热闹氛围，让比赛日仿佛成为一场全城的庆典。这里无疑是圣路易斯最美好、最热闹的地区之一，身处其中，仿佛置身于这座城市的骄傲和精神中心。 （原文） Busch Stadium and the surrounding area are hands down one of the highlights of St. Louis! The stadium itself is super impressive, modern, clean, and full of energy. The atmosphere around it is electric, with fans, food, and entertainment creating a nonstop buzz that makes game day feel like a citywide celebration. It’s easily one of the nicest and most lively parts of St. Louis, and being there feels like stepping right into the heart of the city’s pride and spirit.

（由 Google 翻译）这绝对是我去过的最好的球场（除了我“偏心”的米尔顿凯恩斯主场）……工作人员非常友好，食物选择丰富美味（培根卷热狗💣）。欢乐时光的饮料价格很实惠，啤酒5美元，玛格丽特6美元。球迷们热情好客。儿童区是我从未见过的，里面有大型攀爬架、电子游戏等等。还有令人惊叹的美景！以后一定会再来观看比赛。 （原文） This is hands down the best stadium I've ever been to (besides my home field in MKE "biased")... The staff is so friendly, the food selections are great and delicious (bacon wrapped hot dog is 💣) Happy hour prices for drinks, $5 beers, $6 margaritas. The fans were great and welcoming. The kids section was unlike I've ever seen with a large jungle gym, arcade games, and more. And incredible views! Will be back for a future game for sure.

（由 Google 翻译）体育场干净、现代、漂亮。而且很容易找到，有很多摊位和小吃店。座位很舒适，我们遇到的每一位工作人员都很友好，并对我们的到访表示感谢——我被深深震撼了，因为我们感受到的热情好客远不止一两位工作人员。他们在比赛间隙进行的比赛也很有趣！我推荐红雀队球迷、棒球迷，或者只是想体验一下体育活动。 （原文） The stadium is clean, modern, and nice. It’s also easy to navigate, with plenty of vendors and concessions. The seats were comfortable, and the every staff member we met was friendly and appreciative of our visit- I was blown away, because we received that welcoming spirit from more than just one or two staff members. The games they played between innings were fun too! I recommend for Cardinals fans, baseball fans, or just for a nice sports activity.

（由 Google 翻译）我去过的大联盟球场不多，但这个球场绝对是我的心头好。 我很喜欢整个球场的开放感和家庭氛围。我从密尔沃基过来，这里的工作人员和球迷都超级友好。 如果你去的话，不要只是坐在座位上。四处走走，感受一下这里的氛围。我冒险去了上层看台，走到外场后面，在比赛期间发现了5美元的啤酒和热狗。 我们可以免费在市中心停车，步行五分钟就能到比赛现场。 周日早上比赛前，我们还可以去拱门看看，这真是个意外的惊喜。 （原文） Haven't been to a lot of major league parks but this one takes the cake so far. Just loved the open feel and family friendliness throughout the park. Coming in from Milwaukee, the staff and fans were super friendly. If you go , don't just sit in your seat. Walk around and take it all in. I ventured up to the upper deck and walked behind the outfield and found $5 beers and hot dogs during the game. We were able to park downtown for free and walk five minutes to the game. Sunday morning before the game we were able to go to the arch, which was a huge bonus.

（由 Google 翻译）圣路易斯是著名的棒球胜地之一，而布希体育场也名副其实。布希体育场是一个美丽的球场，击球手可以俯瞰市中心和拱门。我去过全国各地的几个球场，每个都很棒，但这个是其中最好的一个。100% 推荐！ （原文） St. Louis is well known as one of the great baseball towns & Busch Stadium lives up to the hype. Busch Stadium is a beautiful ballpark with the batter looking out at downtown and the arch. I've been to several ballparks around the country, each is great, but this is one of the better ones. 100% recommend!

（由 Google 翻译）非常棒的体验，氛围很棒。去之前一定要查看一下车站的网站或应用程序，这样就能知道有没有促销活动。由于我查看得太晚，周日的免费冰淇淋吃完了。我们去的时候天气超级热，所以人不多，这或许是件好事。任何室外体育场都会很温暖。有很多地方可以进去乘凉。食物的选择比预期的要好，我们玩得很开心。 （原文） Excellent time, the atmosphere is great. Definitely check the station website or app before you go so you can be aware of any promos. We modes out of free ice cream on Sunday because I checked late. We went on a super hot day so it wasn’t crowded which is probably a good thing. Any outdoor stadium is going to be warm. There are plenty of places to step inside and cool down. Food selection was better than expected and we enjoyed our time.

（由 Google 翻译）我最近在这里看了一场比赛，非常喜欢这个体育场。我四处走走，发现了很多美食，包括传统的棒球场美食、烧烤、亚洲美食等等。广播很容易听清。视频板也很棒。 （原文） I attended a game here recently and really loved the stadium. I walked all around and found many types of food including traditional ball park food, BBQ, Asian, etc. The announcements could be heard easily. The video boards were nice.

地标建筑，到圣路易斯一定要去

（由 Google 翻译）由于去过许多其他（也就是更大的）国家公园，我最初对参观这个国家公园持怀疑态度。这真是一个错失的机会！拱门在现实生活中看起来令人叹为观止（在我看来，明信片上并没有那么多），它周围的历史也相当引人入胜，所以千万不要错过参观博物馆。在乘坐缆车上去之前，计划在博物馆至少待 2 个小时（它很大而且很现代）。因为是的，你应该亲自坐上去亲眼看看！（强烈建议提前在网上订票，现场几乎每天都售罄）。上行很顺畅，只需 4 分钟。你会坐在一个非常小的吊舱里，总共可容纳 5 个人。上层平台有很棒的窗户。由于每队允许的人数有限，所以楼上并不拥挤，如果你想透过每个窗户往外看，有足够的空间。上楼 10 分钟后，你将使用相同的小吊舱下楼。乘车前拍照要30美元（如果要数码版则需加5美元）。我们觉得太贵了，所以没买，不过提前知道价格还是不错的，万一犹豫的话。 总而言之，体验很棒！ （原文） Having experience with many other (meaning, bigger) national parks, I was initially skeptical about visiting this National Park. It would have been such a missed opportunity! The Arch looks breathtaking IRL (not so much on postcards IMO), and the history around it is also quite fascinating so don’t miss out on visiting the museum. Plan at very least 2h in the museum (it is huge and modern) before riding the tramway up. Because yes, you should ride up and see that for yourself! (Highly recommend to book tickets in advance online, it’s sold out almost everyday on-site). The ride up is smooth and only takes 4 min. You will sit in a very small pod with 5 people total. The upper platform has great windows. Due to the number of people they allow in each team, it is not crowded upstairs and you will have plenty of space to look through each window if you wish to do so. After 10 min upstairs, you will descend using the same small pods. The picture they take before the ride costs 30$ (+5$ if you want the digital version). We didn’t buy it as we found it way too expensive but it’s nice to know the price before in case you hesitate. Overall a great experience!

（由 Google 翻译）在圣路易斯的标志性建筑里，这真是一次很棒的体验。我选择了“船长视角”套餐，包含游船、博物馆参观和拱门缆车登顶。客服服务很棒——我不小心选错了日期，Marc 很友好地帮我修改了日期。游船之旅也增添了一些在其他大城市无法体验到的特别体验。注意：密西西比河水质浑浊，所以不要期待河水清澈——尽情享受体验、聆听解说，以及从水上欣赏拱门美景吧！游船礼品店的工作人员人很好，很有亲和力，也很友好。博物馆很现代，很漂亮——我没想到它会这么吸引人。我们的缆车导游是 Valerie——她很风趣、友好，而且很有活力，总是能把事情搞得一团糟！拱门缆车独一无二，集自动扶梯、电梯和摩天轮于一体，真是太酷了！缆车斗上有玻璃窗，可以看到拱门的内部结构——能够看到外面的景色有助于克服幽闭恐惧症。从顶部欣赏美景——由于顶部倾斜的角度，你甚至可以直视拱门的底部。我们非常喜欢这次体验，强烈推荐。 （原文） This was a really nice experience at an iconic landmark in St. Louis. I chose the Captain’s View, which included a riverboat cruise, the museum, and the arch tram ride to the top. The customer service was great - I accidentally selected the wrong date, and Marc helped me fix the date with a friendly attitude. The cruise added something different to do that you can’t do in all large cities. Note: the Mississippi River is muddy, so don’t expect pretty water - just enjoy the experience, the commentary, and the arch views from the water! The staff member in the river boat gift shop was nice, personable, and friendly. The museum was modern and pretty - I didn’t expect it to be so engaging. Our tour guide to the tram was Valerie - she was fun, friendly, and had a great spirit to keep things fun! How cool that the arch tram is one of a kind - an escalator, an elevator, and a Ferris wheel all in one! There are glass windows on the tram buckets, so you can see the internal architecture of the arch - having the ability to see out helped with clostrophobia. Views from the top are beautiful - you can even see straight down to the bases of the arch because of how the top is angled. We loved this experience and highly recommend it.

（由 Google 翻译）这是一个美丽的公园。拱门高约630英尺（约190米），由不锈钢制成。可以绕着拱门走一圈，触摸它。公园里草坪维护得很好。公园里还有一个很棒的博物馆。公园后面有河滨。如果你打算乘坐电车，最好提前订票。我们周末去的，当天的票都卖光了。 （原文） Its a beautiful park. The arch is about 630 ft tall and made of stainless steel. Can walk all around and touch the arch. There’s well maintained lawn through out. They also have a nice museum. There’s riverfront in the back. If you are planning to go for tram ride, better to book tickets in advance. We visited on a weekend and all the tickets were sold out for the day,

（由 Google 翻译）参加会议期间，我住在附近的酒店，期间出去散步。公园维护得很好，非常干净，绿地很多，还有铺设好的步道。沿途有很多指示牌，可以了解当地的历史，很有意思。能够绕着公园走一圈，从各个角度欣赏拱门，感觉很棒。公园里人很多，气氛很好。 （原文） While staying in a nearby hotel for a conference, I went out and walked around the park. It's a very well maintained clean park with a lot of green space and paved walking trails. Along the way, there are a lot of signs with an interesting glimpse into the history of the area. It's nice to be able to walk all the way around and see the arch from every angle. A lot of people were hanging out in the park and it just had a good vibe.

（由 Google 翻译）参观大拱门是我们圣路易斯之旅最难忘的经历之一！这座标志性建筑令人印象深刻，其规模和优美的设计令人叹为观止。拱门下方有一个免费的博物馆，里面充满了引人入胜的展品，生动地展现了美国西进运动的历史。乘坐缆车到达拱门顶部，在天气晴朗的日子里，您可以欣赏到密西西比河和圣路易斯市中心的完美景色。缆车不免费，您可以选择提前在线购票。 整个大拱门国家公园维护良好，环境宁静，设施和浴室都很干净。这里非常适合散步、拍照，或者只是在河边放松一下。公园工作人员友好且乐于助人。附近的景点包括老法院。步行即可到达游船，那里提供更多方式来感受这座城市丰富的历史。如果您在圣路易斯，这里是必游之地。强烈建议您将其添加到您的旅行清单中！ （原文） Visiting the Gateway Arch was one of the most memorable experiences of our trip to St. Louis! This iconic structure is very impressive its sheer size and graceful design are breathtaking. There is a museum underneath and it is free. It is full of engaging exhibits that bring America’s westward expansion history to life. There is a tram ride to the top of the arch that will allow you to get a perfect view of the Mississippi River and downtown st Louis on a perfect day. It’s not free and you have the option to buy your ticket on line in advance. The entire Gateway Arch National Park is well-kept and peaceful, the facilities and the bathrooms are clean. It’s perfect for walking, taking photos, or just relaxing by the river. The park staff were friendly and helpful. Nearby attractions include the Old Courthouse . Walking distance to riverboat cruises that offer even more ways to connect with the city’s rich history. A must see if you’re in St. Louis. Highly recommend adding this to your travel list!

（由 Google 翻译）令人惊叹的建筑，从各个角度拍照都很有趣。博物馆设计精美，有很多历史遗迹和互动展览。建议在这里待上几个小时。这里有一家咖啡馆和一家很棒的礼品店。如果您想乘坐缆车到达山顶，请提前在网上购票。场地非常适合散步。如果您在夏天去，最好在博物馆开门前去走走，以免天气变热。老法院是公园的一部分，值得一游。建议在这里待上一个小时左右。 （原文） Amazing structure that is fun to photograph from many angles. The museum is very well done. Lots of history and interactive displays. Plan to spend a couple of hours here. There is a cafe and nice gift shop. If you want to ride to the top, get your tickets online well in advance. The grounds are nice to walk around. If you're there in the summer, go before the museum opens to walk around before it gets hot. The Old Courthouse is part of the park. It's worth stopping at. Plan to spend about an hour.

（由 Google 翻译）非常好的场地。 我们去过那里两次参加 Ben Folds 音乐会，音响效果非常棒。 我唯一的抱怨是主楼层的浴室似乎有点小而且狭窄。 饮料的价格相当合理，如果你不是太接近演出时间，停车也很方便。 我们肯定会回去参加更多活动。 （原文） Very nice venue. We have been there twice for Ben Folds concerts and the acoustics are wonderful. My only complaint would be that the bathrooms on the main floor seem to be a little small and cramped. The drinks are pretty reasonably priced and the parking is easy if you do not get there too close to show time. We are definitely going to go back for more events.

（由 Google 翻译）圣路易斯联合乐团（SLSO）在休赛期举办了一场演出，为圣路易斯龙卷风灾民募捐。演出的亮点是BeBe Whinan，她演唱了两首歌，其中一首需要观众参与。因此，这场一小时的演出大部分时间都是由乐团演奏的，城市联盟首席执行官兼乐团首席执行官也发表了大约20分钟的演讲，一位诗人也发表了演讲。总而言之，我们通过购买任意价位的门票来捐款，并观看了一场SLSO的音乐会。 （原文） The slso put on a performance during their off-season to benefit the St. Louis tornado victims. The draw was BeBe Whinan, who sang 2 songs, one requiring audience participation. Thus, the bulk of the one hour presentation was performed by the orchestra, and the Urban League CEO + Orchestra CEO spoke about 20 minutes, and a poet spoke. So, all in all, we donated by buying tickets at whatever price point you chose and attended a slso concert.

（由 Google 翻译）来这里总是很美好的时光。在这种情况下，要听到伟大的生活器乐，才能在观看电影时看到电影的现场配乐。看来这应该是我们一直看电影的方式。我会再次回去并强烈强烈推荐。他们确实提供酒精饮料，但也提供任何其他可口可乐饮料。他们还提供任何小吃、爆米花、m&Ms starburst Skittles，他们绝对会为您提供帮助。你找不到座位。他们会帮你找到座位。因此，您在每层楼的浴室中都不会遇到任何问题，只需进行一般性的创建即可 （原文） It's always a great time going here. To hear great life instrumental music in this case to see a score live from a movie while watching the movie. Seems like that should be the way we watch movies all the time. I would highly go back again and highly highly highly recommend. They do serve alcohol, but they also serve any other coca-Cola drink. They also serve any snacks, popcorn m&Ms starburst Skittles they're definitely there to help. You can't find your seat. They'll help you find a seat. So you won't have any problems in this bathrooms on every floor and just create in general

（由 Google 翻译）圣路易斯最美的建筑之一，还有堪称世界顶级的交响乐。真是一个令人难忘的夜晚！ （原文） One of the most beautiful buildings in St. Louis with a symphony that might be the best in the world. A thoroughly enjoyable evening!!!

（由 Google 翻译）SLSO 始终提供难忘的体验。 迫不及待地想 9 月 24 日在基尔歌剧院听到他们的表演。 对我来说，它仍然是基尔歌剧院，那是他们 1964 年演出的地方。 （原文） The SLSO always provides a memorable experience. Can't wait to hear them at Kiel Opera House on September 24th. It's still Kiel Opera House to me, that's where they performed in 1964.

（由 Google 翻译）在鲍威尔度过了愉快的时光，这是一座美丽的剧院，也是圣路易斯交响乐团的所在地！ 很高兴能看到 Kishi Bashi 与 SLSO 合作，并且对工作人员乃至才华横溢的人都印象深刻。 建议检查那里的任何节目！ （原文） Had a great time at Powell, a beautiful theatre and home of St. Louis Symphony orchestra! Was excited to see Kishi Bashi with SLSO and was very impressed with the staff all the way up to the talent. Do recommend checking any show there!

（由 Google 翻译）改造后的鲍威尔音乐厅非常漂亮，SLSO 是最好的。 （原文） The remodeled Powell Hall is beautiful and the SLSO is the best.

（由 Google 翻译）Terrell 和 John 太棒了。我每次去他们家做任何服务之类的事，都不想和 Pam 打交道！Pam 总是很固执，而且很固执。谢谢！ 我爱我的新 Trax！ （原文） Terrell and John were fantastic. I never want to deal with Pam when I come in there for any service or so forth! Pam is very pushy and persistent. Thanks! I love my new Trax!

（由 Google 翻译）2024年9月，我从Don Brown Chevrolet公司给我女儿买了一辆雪佛兰科鲁兹，车子出厂后不久，发动机故障灯就亮了。尽管多次前往维修，问题始终没有得到真正解决。 2025年7月，车子再次被送去维修，被告知需要进行发动机大修。起初，他们告诉我，这部分维修费用在我的延保范围内，只需自付一小笔费用。然后，我收到了一张3000多美元的账单，这让他们措手不及，因为他们声称我的保修期已经用完了——之前的维修费用他们应该在我把车开回家之前就处理好了。 当我提出质疑时，Pam（服务顾问）和Kevin（服务经理）态度粗鲁，不屑一顾。他们没有给我提供代用车，也没有给我任何同情——只有“太糟糕了，你得付钱”的态度。 直到我提交了正式的书面投诉，情况才有所改变。一位名叫杰克的技师，他自始至终都表现得非常专业，他告诉我总经理现在正在参与并审核我的案例。审核之后，经销商同意承担维修费用。 但随后我被告知： • 我的保修期已过 • 我应该从他们的财务团队购买新的保修 • 并且他们鼓励我给他们留下好评 让我澄清一下——我很感激车修好了，但这只是因为我坚持要求并书面记录了所有细节。事情本不应该发展到那种地步，任何客户都不应该为了获得公平对待而争吵。我留下这篇评论是因为有人多次要求我写——而诚实的评价至关重要。 （更新于 2025 年 8 月 19 日，回复 Don Brown Chevrolet 的回复） 感谢您的回复，但我想澄清一下事情发生的时间和真相。 我女儿的车是在 2025 年 7 月 2 日送来的，在接下来的一个月里，我多次与 Pam 沟通。她说她已经审查了我的文件，但我还是被告知欠款超过3000美元——尽管保修期已经用在了经销商声称在交付时就已解决的问题上。我感觉自己质疑保修是错误的。 8月7日，在我提交了正式的书面投诉后，帕姆打来电话说：“凯利小姐，我终于有时间坐下来评价一下你们的服务了。我完全理解您为什么感到沮丧和不满。我会承担费用。” 这番话与我之前听到的完全相反。所以，要么她直到那时才审查，要么她已经审查过了——只是在上级介入后才改变了主意。无论如何，维修批准是在问题升级后才批准的，而不是出于善意。 更糟糕的是，帕姆一边告诉我他们会承担费用，一边还让我留下好评，并考虑再买一份延长保修——毕竟我刚刚经历了这一切。这感觉不像是客户服务，更像是损害控制和推销。我拒绝用赞美来奖励糟糕的服务。 我去取车的时候，Pam 没有跟我打招呼，也没有道歉，事实上她已经离开了服务区。Kevin 也不在，技师也没有过来指导我完成维修。如果维修真的是为了尊重我这个客户，那么这一切都没有体现出来。 我很庆幸维修费用包含在内，但我坚持我最初的评价——因为事实胜于雄辩。 （原文） I bought my daughter’s Chevy Cruze from Don Brown Chevrolet in September 2024, and the check engine light was on shortly after purchase. Despite multiple visits for repairs, the issue was never truly resolved. In July 2025, the car was brought in again and I was told it now needed major engine repairs. Initially, I was told it would be covered under my extended warranty with just a small out-of-pocket cost. Then I was blindsided with a $3,000+ bill, because they claimed my warranty had already been used — on prior repairs they were supposed to handle before I even drove the car home. When I questioned this, Pam (service advisor) and Kevin (service manager) were rude and dismissive. I was given no loaner vehicle, and no empathy — just an attitude of “too bad, you have to pay.” Only after I filed a formal written complaint did things change. A technician named Jack, who was professional throughout, informed me the general manager was now involved and reviewing my case. After that review, the dealership agreed to cover the cost of the repair. But then I was told: • My entire warranty was now used up • I should buy another warranty from their finance team • And I was encouraged to leave them a good review Let me be clear — I’m grateful the car was fixed, but only because I pushed back and documented everything in writing. This should have never escalated to that point, and no customer should have to fight to be treated fairly. I’m leaving this review because it was requested multiple times — and the honest version matters. (Updated – August 19, 2025, in response to Don Brown Chevrolet’s reply) Thank you for your reply, but I’d like to clarify the timeline and the reality of what happened. My daughter’s car was dropped off on July 2, 2025, and I spoke with Pam multiple times over the next month. She said she had reviewed my file, but I was still told I owed over $3,000 — even though the warranty had been used on issues the dealership claimed were resolved at delivery. I was made to feel like I was wrong for questioning it. Then on August 7, after I submitted a formal written complaint, Pam called and said — “Miss Kelly, I finally had some time to myself to sit down and review your services. I completely understand why you’re frustrated and upset. I will go ahead and cover the cost.” That contradicted everything I’d been told. So either she hadn’t reviewed it until then, or she had — and only changed course after someone higher up got involved. Either way, the repair approval came after escalation, not as an act of goodwill. To add to that, while she was telling me they’d cover the cost, Pam also asked me to leave a good review and consider buying another extended warranty — after all I’d just gone through. That made it feel less like customer care and more like damage control and a sales pitch. I refuse to reward poor treatment with praise. When I arrived to pick up the car, Pam didn’t greet me or apologize, and in fact left the service area. Kevin wasn’t available either, and the technician wasn’t brought out to walk me through the repair. If the repair was truly about valuing me as a customer, none of that reflected it. I’m thankful the repair was covered, but I stand by my original review — because the facts speak for themselves.

（由 Google 翻译）我这辈子在很多经销商那里买过很多新车，这次的体验绝对是我最棒的。我们的销售员John Gibbs简直太棒了。他简化了整个流程，并确保我们所有的问题都得到了解答。财务经理Terrell也非常好相处。他解释了所有细节，并帮助我们把月供控制在合理的范围内。他做得非常出色。我会向所有想买新车的人推荐Don Brown Chevrolet。我们以后肯定还会再去那里买车。感谢你们让原本紧张的购车过程变得如此轻松！ （原文） I have purchased many new cars in my lifetime from many dealerships and this was by far my best experience. Our salesman John Gibbs was phenomenal. He made the process so easy and ensured we had all of our questions answered. The finance manager Terrell was so easy to work with. He explained everything and worked with us to get our monthly payment where we needed it to be. He went above and beyond. I would recommend Don Brown Chevrolet to anyone looking for a new vehicle. We will definitely purchase from there again. Thank you for making a stressful process so easy!

（由 Google 翻译）虽然那天早上我最初并没有想买任何东西，但我的车却有其他想法。 在整个过程中，迈克尔·霍姆斯（Michael Holmes）向我保证并协助我，确保我得到了一辆让我感觉舒服的车辆，并且它具有我想要的功能。 这是我的第一辆全新汽车，我对此感到非常自豪。 （原文） While I initially did not come in that morning with a thought of purchasing anything, my car had other ideas. Throughout the process Michael Holmes assured and assisted me with making sure I got a vehicle I felt comfortable with and that it had features I wanted. This is my first BRAND NEW car and I am very proud of it.

（由 Google 翻译）我去买了一辆雪佛兰Trax，体验非常棒，我的销售员是Asa，他竭尽全力，服务也很棒！他们没有我想要的那种功能齐全的车，所以他们订购了我想要的那辆，而且很快就送到了经销店，我太喜欢我的新车了。 我是个城市人，所以我想在城里买车。我肯定会再去Don Brown on the Hill买车。谢谢Misty Mandina （原文） I went to buy a Chevy Trax had a Great experience my sells person was Asa, he went above and beyond with great service! They didn’t have the car I wanted with all the features so they ordered the one I wanted it was delivered fast to the dealership, I’m in love with my new car.. I’m a city person so I wanted to buy in the city I would totally buy from Don Brown on the Hill again.. Thanks Misty Mandina

（由 Google 翻译）Matt Collins 让我的购车体验棒极了！他的幽默感让购车过程充满乐趣，而且他的客户服务也一流。他指导我完成每个步骤，让整个过程轻松无压力，让我始终感到被重视。我开着我的 2025 Blazer 离开，不仅对车很满意，而且对整个体验也很满意。如果你要买车，一定要找 Matt——你绝对不会后悔！PS：谢谢你提供的梦幻橄榄球电子表格，期待下次再见！ （原文） Matt Collins made my car-buying experience amazing! His sense of humor kept things fun while his customer service was top-notch. He walked me through every step, kept the process stress-free, and made me feel valued the whole time. I drove off in my 2025 Blazer not just happy with the car, but with the entire experience. If you’re buying, ask for Matt—you won’t regret it! PS thanks for the fantasy football spreadsheet and see ya soon!

（由 Google 翻译）我从唐·布朗雪佛兰购买汽车的经历很棒，我喜欢我的新车。 斯特林·泰伯是我的推销员，他让整个过程变得非常简单。我还很感谢财务部门的特雷尔·布朗（Terrell Brown），他非常乐于助人。 为了获得最好的服务，请在“The Hill”入口处的 Don Brown Chevrolet 停留，您不会失望的。 （原文） I had a great experience buying a vehicle from Don Brown Chevrolet, and I love my new car. Sterling Taber was my salesman, and he made the whole process super easy. I also appreciate Terrell Brown in the finance department who was very helpful. For the best service, stop by Don Brown Chevrolet at the entrance to "The Hill", you will not be disappointed.

（由 Google 翻译）致相关人士： 我想分享我与华盛顿 Enterprise 租车公司经理 Logan Doerr 和 Anthony Wellis 的糟糕经历。今天，我接到一个电话，告知我的车在一家汽车修理厂受损，他们通过 Enterprise 租车公司承担租车费用。 当 Enterprise 代表打电话确认我的租车情况时，我解释说我在“禁止租车 (DNR)”名单上。她告诉我，保险情况与零售租车的处理方式不同，并向我保证可以继续租车。之后，他们安排了车来接我下班。 我等着车，到达 Enterprise 租车公司后，我排队等候，因为前面还有几位顾客。起初，每个人似乎都很乐意在销售方面提供帮助。然而，一旦出现问题，我就感觉自己被敷衍了事，员工们只想无视我的担忧，然后转而去接待下一位顾客，却没有提供任何真正的解决方案。 当我到柜台办理租车手续时，被告知我的账户处于暂停状态，并给了我一个电话号码。这个号码让我转入语音信箱，于是我又申请了一个。第二个号码是877，但同样没有结果。客服人员告诉我，我需要联系分行经理，获取他们风险管理人员的联系方式。我申请了那个号码，他们给了我另一个，但一直占线。 我解释说这个号码已经无法使用，工作人员说可能是因为对方正在接听其他电话。我坚持说号码已经无法使用。当我再次致电客服时，他们确认是商店给了我不可用的号码，并表示他们有直接联系人。我申请了这些信息，但毫无用处。我还询问他们能否联系区域经理，但他们说无法联系，因为她刚生完孩子，工作由两个人分担。 到这时，我才发现他们显然不愿意提供帮助，也不愿意付出额外的努力来提供我需要的客户服务。这已经不是我第一次遇到 Enterprise 的问题了。2022 年，我尝试用借记卡租车，并提出让我出示手机上的水电费账单。客服人员坚持要纸质账单，于是我去了图书馆，打印了账单，然后还了回去。然而，她拒绝接受，并将我列入了“不予租赁”名单。 没有人愿意帮助我，我觉得我的担忧被忽视了。我联系 Enterprise，希望有人能看到这篇评论，并为我提供解决方案或方案，以解决与该公司之间的这个问题。谢谢。 （原文） To whom it may concern, I would like to share my horrible experience with Logan Doerr and Anthony Wellis, both managers at the Enterprise location on Washington. Today, I received a call informing me that my vehicle was damaged at an automotive shop, and they were covering the rental through Enterprise. When the Enterprise representative called to confirm my rental, I explained that I am on the Do Not Rent (DNR) list. She informed me that insurance situations are treated differently from retail rentals, and she assured me that I could proceed with the rental. They then scheduled a ride to pick me up from work. I waited for the ride and, upon arrival at the Enterprise location, I waited my turn as there were a few customers ahead of me. Initially, everyone seemed eager to assist when it involved making sales. However, as soon as an issue arose, I felt like I was given the runaround, with employees wanting to dismiss my concerns and move on to the next customer without offering any real solutions. When I got to the counter to finalize my rental, I was informed that my account was on hold and was given a phone number to call. The number led me to a voicemail, so I requested another one. The second number provided was an 877 number, but that also led nowhere. Customer service informed me that I needed to speak to the branch manager to get the contact information for their risk management person. I asked for that number and was given another one, but it had a busy signal. I explained that the number was out of service, and the staff member suggested it might be due to the person being on another call. I insisted that it was not in service. When I called customer service again, they confirmed that the store was giving me unusable numbers and stated they had a direct contact person. I requested that information, but it was of no help. I also asked if they could get in touch with the regional manager, but I was told they couldn't because she just had a baby, and responsibilities were split between two people. At this point, it became clear that they were unwilling to help and not ready to go the extra mile to provide the customer service I needed. This isn't the first time I've had issues with Enterprise. In 2022, I attempted to rent a car using a debit card and offered to show a utility bill on my phone. The representative insisted I needed a paper copy, so I went to a library, printed the utility bill, and returned. However, she refused to accept it and placed me on the Do Not Rent list. No one has been willing to assist me, and I feel like my concerns have been ignored. I'm reaching out in hopes that someone will read this review and provide me with a solution or options to resolve this issue with the company. Thank you.

（由 Google 翻译）所有员工都非常友好，帮助我的那些先生们都非常耐心，乐于助人。 我因为车祸才租了他们的车，所以我最不想遇到的就是糟糕的客户服务，在那个年代，几乎无论去哪里，我都能看到，有时也会遇到这种糟糕的客户服务。 但密苏里州圣路易斯华盛顿的工作人员却一点也不差，他们简直是无可挑剔的。 （原文） The Entire staff was extremely friendly, the gentlemen that helped me, were all very patient and helpful. I rented from them, due to a car accident so the last thing I'd want to deal with is bad customer service, which in the era were in, almost any where you go that's what I see and sometimes get. But the staff on Washington in St Louis Mo,,wasn't NONE of that, above and beyond the best

（由 Google 翻译）3260 South kingshighway 是最糟糕的。以下是我遇到的情况。我以每天 113.00 美元的价格确认预订了 4 天的 SUV。我中午去了那里，Ben 说是的，您今天早上确认了预订。大声说了这两个字。他又重复了一遍。然后他说他们刚刚租出了最后一辆 SUV。我想要一辆每天 98.00 美元的雪佛兰吗？我说好的。他说他们还有一辆不错的日产。我说好的。我坐下来从中午等到下午 2 点。最后，另一个人出来告诉我车准备好了。结果是一辆丰田凯美瑞。我说雪佛兰在哪里？需要换油。日产在哪里？不可用。他绕着车走了一圈，让我签了大约 4 项手续。我问的每一个问题都没有得到回答。最后，我说“我需要知道什么，以后会让我生气？”他走开，复印了一份。他回来后把它扔在副驾驶座上。他走进了企业购物中心。我开车走了。我在想，诱饵和转换的定义是什么？ 两天后，我试着退货，但没有成功。 三天后，我把它退到了华盛顿市中心的企业购物中心。服务真好。谁知道呢？ （原文） 3260 South kingshighway is the worst. Here's what happened to me. I made a confirmed reservation for the suv at 113.00 a day for 4 days. I went there at noon, and Ben said yes, you made a confirmed reservation THIS MORNING. 2 WORDS IN A LOUD VOICE. He repeated it again. Then he said they just rented their last suv. Would i like a Chevrolet for 98.00 a day. I said Fine. He said they also had a nice Nissan. I said Fine. I sat down and waited from noon to 2 pm. Finally, a different person came out and said the car was ready. It turned out to be a Toyota camry. I said Where is the Chevrolet? It needs an oil change. Where's the Nissan? Not Available. He walked around the car once and had me sign for about 4 things. Every question I asked was not answered. Finally, I said What do I need to know that's going to make me mad later?. He walked off and made a hard copy. He returned and threw it on the passenger seat. He walked into enterprise. I drove off. I'm thinking, What is the definition of bait and switch? Two days later, I tried to return it, but no luck. Three days later, I returned it to downtown enterprise on Washington. Great service. Who knew?

（由 Google 翻译）我们的经历中遇到了一些坎坷，但这并不是华盛顿大道 2233 号的工作人员无法应对的。坦纳太棒了！他风度翩翩、专业且细心。如果没有他们对细节的关注和支持，我们的 50 周年纪念派对就不可能举办。几天后我们回来时，坦纳和扎克都记得我们，并立即向我们打招呼。根据我的经验，我可以说，您的企业通过这些类型的个人取代了行业中的其他企业。 我总是会跨越州界首先来到这里！ （原文） We had a few bumps in our experience but it was nothing your crew at 2233 Washington Ave couldn't handle. Tanner was great! He was personable, professional and attentive. Our 50th Anniversary party couldn't have happened without their attention to detail and support. Both Tanner and Zach remembered us upon our return days later and greeted us immediately. I can say from experience that your business supercedes the others in your industry by those types of individuals. I'll always cross state lines to come here first!

（由 Google 翻译）他们人手不足，经理组织混乱。他们说有车，却从来没有车。等待时间很长。我看到耐心的人们在等待了几个小时后被忽视并且变得心烦意乱。老人没有地方坐。然后经理对他们不理睬他们并通过电话帮助人们后的跟进感到不满 （原文） They are Understaffed and manager is disorganized They never have cars when they say they will. Long wait time hours. I saw patient people ignored and getting upset after waiting for hours. Elderly did not have any place to sit. Then the manager became upset with them for following up after he ignored them and helped people over the phone instead

（由 Google 翻译）我绝对会推荐 Enterprise Rental，工作人员非常友好且乐于助人，我给了 4 星，因为我等了四个多小时才拿到车，而且我准时到达了取车地点 （原文） I would definitely recommend enterprise rental the staff was very friendly and helpful I gave 4 stars because I had to wait over four hours to get my car and I was on time for my pickup

（由 Google 翻译）客户服务很糟糕，员工的批判性思维能力也很糟糕。这个位置更适合那些没有选择的人。他们有更多的城市人群，这就是为什么我相信他们认为他们可以以任何方式对待和与人交谈。无论出于何种原因，我都不会推荐这个位置。 （原文） Customer service is horrific and the critical thinking skills of the employees horrendous. This location is more for people who don’t have a choice. They have more of an urban crowd which is why I believe they think they can treat and talk to people any kind of way. I wouldn’t recommend this location at all for any reason.

（由 Google 翻译）那是一个非常美丽的场地。我真的很喜欢为我哥哥和新嫂子的婚宴营造的氛围。当你第一次走进去时，它有一个漂亮宽敞的门厅。浴室漂亮又干净。食物的调味可以多一点，但总的来说，这是一次非常好的体验。它足够大，人们可以分开，桌子也不会叠在一起。它还为您提供了足够的空间来拥有一个漂亮的舞池，以便想要跳舞的人可以站起来跳舞，而不会感觉好像彼此拥挤。该空间还可以容纳图片区、一张尺寸不错的礼品桌、单独的蛋糕区和单独的自助餐区。所有这一切都在一间又大又漂亮的房间里。我认为如果有人想举办活动，他们会想去看看克里斯蒂。我想你不会失望的。 （原文） It was such a beautiful venue. I truly loved the atmosphere that was created for my brother and new sister-in-law's wedding reception. When you first walk in it has a nice spacious foyer. The bathrooms were nice and clean. The food could have been seasoned a little bit more but overall it was very great experience. It's large enough where people can be spaced out and the tables were not on top of each other. It also gave you enough room to have a nice dance floor so that people who wanted to dance could get up and dance without feeling as though they were crowded on each other. And the space also allowed for the picture area, a nice size gift table, separate section for the cake, and separate section for a buffet style food line. All of this in one large nice room. I would think if someone wanted to host an event they would want to check out The Christy. I don't think you would be disappointed.

（由 Google 翻译）Christy 餐厅太棒了！从食物、布置、酒吧到工作人员，一切都堪称完美。如果你正在寻找圣路易斯的餐饮服务商/活动策划，我强烈推荐这家餐厅。他们承办了我们的婚礼，能有这么一家能承办这么多事情的地方真是太棒了。价格和其他餐厅不相上下，甚至更好。而且食物也非常棒！一切都让我印象深刻，桌布和餐具也完全符合我妻子的要求。Kim 和其他人也非常热情，在活动开始前解答了我们所有的问题。 （原文） The Christy was AMAZING! Everything from the food, the setup, the bar, the staff were all 10/10. If your looking for a caterer / event setup in St. Louis especially I highly reccomend. They did our wedding and it was great to have one place that could handle so many different things. There prices were on par if not better then others. And the food ended up being amazing! Super impressed with everything and the linen and tableware were exactly what my wife wanted. Kim and the rest were also so nice leading up to the event and answering all the questions we had.

（由 Google 翻译）场地是高中毕业午宴。里面太暗了。食物不好吃，鸡胸肉太干了。意面的白酱太多了。甜点和饼干在主菜之后才上。 （原文） The venue was a high school graduation luncheon. Too dark inside. Food not Good, Chicken breast very dry. Pasta too much white sauce. Desert, cookies served late after the main course.

（由 Google 翻译）非常好的地方。 非常干净而且食物还可以。管理人员和服务器都很棒。很棒的酒吧服务。他们喝了鸡尾酒、咖啡、水、茶、苏打水。你需要的一切。 （原文） Very nice place. Very clean and the food is ok to. The management staff and servers are awesome. Great bar service. They had cocktails, coffee extra pictures of water and tea, soda. Every thing you'd need.

（由 Google 翻译）金·海因茨林 (Kim Heinzerling) 是一颗伪装的钻石。当我计划姐姐的婚礼时，她是我的联系人。我可以说，无论我的要求如何，你们的热情好客、专业精神、服务、个性和品位始终得到体现！我是回头客，我是一名活动策划者，我经常使用你们的场地。你总是让我感觉就像在家里一样，你在我姐姐的婚礼取得巨大成功方面发挥了巨大的作用。一切都很完美，我们无法选择更好的地方或更优秀的人！谢谢你对我的过分的灵活处理。我很欣赏你。很高兴与您合作。凯利女士和帕姆女士以及调酒师都很棒。食物很美味。感谢您为实现这个梦想所做的一切 （原文） Kim Heinzerling is a diamond in disguise. She was my contact as I planned My sister's wedding. I can say your hospitality, professionalism, service, personality, and class were always on display no matter my request!! I am a repeat customer I am an event planner and I use your venue often. You always make me feel like I am at home You were such a huge part in making My Sister's wedding a gigantic success. Everything was perfect and we could not have chosen a better place or more wonderful people! Thank you for being flexible with my over-the-topness. I appreciate you. It was a pleasure working with you. Ms. Kelley & Ms. Pam and the bartender were so amazing. The food was delicious. Thank you for everything you did to make this dream a reality

（由 Google 翻译）我于 22 年 8 月 7 日在这里举行了婚礼，我想说的是，太棒了，太棒了，KIM 是最好的，她确保了我想要和需要的一切，我得到了食物，服务也很棒，我的所有客人都很高兴，是举办活动的好地方 （原文） Had my wedding here on 8/7/22 all I have to say is AMAZING AMAZING KIM IS THE BEST SHE MADE SURE EVERYTHING I WANTED AND NEED I GOT THE FOOD WAS SO GOOOOD THE SERVICES WAS AWESOME ALL MY GUESTS WAS HAPPY GREAT PLACE TO HAVE AN EVENT

（由 Google 翻译）我们在克里斯蒂酒店举办了女儿和女婿的婚宴。所有工作人员都非常专业、礼貌、高效。食物很棒，他们还非常贴心地为我们的几位亲朋好友提供了素食菜单。 （原文） We held my daughter and son-in-law’s wedding reception at The Christy. The entire staff was professional, courteous, and efficient. The food was great, and they were so accommodating in providing vegan menu options for a few of our friends and family members.

（由 Google 翻译）我们有一个盗贼，最后一天通讯中断了。显然在来找我们之前还没有进行过维修。安飞士并没有给我们带来另一辆车，而是让我们等了 21/2 小时才让拖车带我们一路回到机场去取另一辆车。我们的补偿是 1 张 Uber 代金券！由于漫长的等待和获得另一辆车的麻烦，我们错过了进城参加的大部分家庭聚会。安飞士很幸运，我们没有在高速公路上被他们给我们的不安全的汽车撞到！这家安飞士应该被关闭。令人遗憾的客户服务。 （原文） We had a Rogue and the transmission went out on the last day. It clearly had not been serviced before coming to us. Instead of bringing us another car, Avis made us wait 21/2 hours for a tow truck to take us all the way back to the airport to get another car. Our compensation was 1 Uber voucher! We missed most of the family reunion we came into town for with the long waits and hassle of getting another car. Avis is fortunate we were not on the highway to get hit in the unsafe car they gave us! This Avis should be shut down. Deplorable customer service.

（由 Google 翻译）我每年通过工作通过 AVIS 租用大约 200 辆车（遗憾的是）。虽然我一直鄙视他们的客户服务，但我在这次租赁中的经历是最糟糕的。我提前两周预订了车，当我到达取车时，我被告知他们什么也没有。所以我想预订没有任何意义（即使对于具有“总统俱乐部”身份的人来说也是如此）不幸的是，这是城市非常繁忙的旅行周，镇上没有一辆车可供租赁。所以我最终不得不花数百美元在优步上，并且由于这个位置的错误而感到很多头痛。管理如此糟糕，我希望这个分支机构受到惩罚……我会不惜一切代价避免。 （原文） I rent roughly 200 cars per year with AVIS (sadly) through work. While I’ve always despised their customer service, my experience with this rental was the worst yet. I booked my car 2 weeks in advance, when I arrived to pickup my car I was told they had nothing. So I guess reservations don’t mean anything (even for someone with “presidents club” status) Well sadly it was a very busy travel week in the city and there wasn’t a single car available in town to rent. So I ended up having to spend hundreds of dollars on Ubers and lots of headaches at the fault of this location. So poorly managed, I hope this branch gets punished… I would avoid at all costs.

（由 Google 翻译）我几乎从来不给一星评价，但是从我去提车到还车之后，我根本没有得到很好的体验。 首先，我在他们的网站上提前支付了租车费用，网站上列出了该停车场的几辆可用汽车。我想我只需签署一些文件并提取已经准备好的汽车即可。当我到达租赁公司时，他们告诉我他们没有可用的汽车，如果他们有可用的汽车，我将不得不一路去兰伯特机场取车。当我拒绝并要求退款时，柜员最终为我提供了升级，但车很脏，我必须自己清洗才能放心驾驶。 还车后我问柜员如何退还首付款，他告诉我几天之内就会退回到我的账户上。几周后，我检查了我的帐户，没有收到任何首付款，客户服务代表告诉我，这笔钱不可退还。 在我租车的整个过程中，安飞士不仅没有组织，而且他们在账单上附加的隐藏费用和收费数额也很荒谬！即使在阅读了不好的评论后，我还是想对安飞士的汽车租赁进行怀疑，但我相信这个地方并没有错！ 我通过 Enterprise 获得了更好的体验，尽管他们的价格更高，但我至少知道他们会照顾我作为客户，他们提供优质的服务，而且我第一次和最后一次通过 AVIS 都不会遇到这种头痛！ （原文） I almost never give 1 star reviews, but I've not had a good experience at all from the time I went to pick up the car until after returning it. First of all, I paid in advance for a rental car on their website, which listed several available cars on the lot. I was thinking that I needed to just sign some paperwork and pick up the already prepared car. When I got to the rental agency they told me they didn't have any cars available and I would have to go all the way to Lambert airport to get a car, if they have an available car. When I refused and asked for a refund, the teller finally offered me an upgrade, but the car was dirty and I had to clean it myself before I felt comfortable driving it. After I returned the car I asked the teller how I would be refunded the down payment, he told me it would go back into my account within a few days. A few weeks later I checked my account and I had not received any down payment and the customer service rep told me it wasn't refundable. Not only has Avis been unorganized the entirety of the time I've had the car rental, but also the amount of hidden fees and charges they tack on the bill is ridiculous!! I wanted to give Avis the benefit of the doubt for their car rental even after reading the bad reviews, but I was far from wrong to trust this place! I had a much better experience going through Enterprise and even though they have higher prices I at least know they'll take care of me as a customer, they have quality service, and I won't EVER have to go through this headache FIRST AND LAST TIME GOING THROUGH AVIS!!

（由 Google 翻译）仔细检查你的煤气！我完全空虚了，但没有意识到……我很容易在高速公路上耗尽汽油。我支付的 45 美元填充费用没有得到报销。 图片是满分的……没有蓝色，只有白线，皮卡上看起来很满。 （原文） Double check your gas! I was completely empty and did not realize it…I could have easily run out of gas on the highway. I was not reimbursed for the $45 I paid to fill it up. Pic is of the FULL mark…with no blue, just white line it looked full on pickup.

（由 Google 翻译）不是一个好的经历。合同上说燃料已满，但不是……只有一半。车很脏，座位下面甚至还有纸巾等。 那么最大的问题就是掉线。没有任何标志可以把车停在哪里，甚至没有人知道哪里可以停车。非常糟糕。最重要的是，由于他们对停车地点的悲惨描述，我们需要将车停在其他地方过夜，费用超过 50 美元，当然安飞士“不能”退款。 下次我会避开这个地方，我猜甚至是安飞士。 （原文） not a good experience. Contract says fuel is full, it wasn’t.. just half. Car was dirty, there were even tissues under the seat, etc. Then the biggest issue was the drop off. There is no sign where to park the car, not even a single person had a clue where to drop the car. Very bad. And the cherry on top, due to their miserable description where to drop the car, we needed to park the car somewhere else overnight for over 50$ and of course Avis „can’t“ refund that.. Next time I’ll avoid this location, I guess even Avis in general.

（由 Google 翻译）请勿从此处租车，Serge 的车很脏，轮胎也磨损严重。 （原文） DO NOT RENT YOUR CAR FROM THIS LOCATION SERGE GIVES OUT DIRTY WITH BALD TIRES .

（由 Google 翻译）我经历过的最糟糕的安飞士经历。他们应该关闭这个位置。 12月23日到达，首选队伍中有30-40人的队伍，还有一个人在工作。该应用程序在这个位置根本不起作用，因此必须排队才能被告知没有汽车。尽管每个人都有所保留。从来没有收到安飞士的任何通知。我打电话给客户服务部，被告知他们无能为力。等了很久之后，我终于拿到了一辆归还的皮卡车。甚至离我预订的车也不近。昨天返回时，有数百辆汽车排队等待返回，但没有任何人检查人员回来的迹象。再次，人们在门外排队试图寻求帮助。尝试在应用程序上查看，当然它不起作用。我必须去航站楼，所以把车和钥匙留在那里，但一天后仍然没有显示已登记。我是安飞士的终身客户，但在这次经历之后，我将在其他地方租房。 （原文） Worst Avis experience I’ve ever had. They should just close this location. Arrive 12/23 and there is a line of 30-40 people in the preferred line and one person working. The app doesn’t work at all at this location so has to stand in line to be told no cars. Even though every one had reservations. Never got any notice from Avis. I called customer service and was told they couldn’t do anything. Finally after waiting I got a pickup truck that had been returned. Not even close to the car I reserved. On return yesterday, there were hundreds of cars lined up for return and no sign of anyone checking people back in. Again, line out the door people trying to get help. Tried checking in on the app and of course it didn’t work. I had to get to the terminal so left the car there with keys and it’s still not showing it’s been checked in a day later. I’m a lifelong Avis customer but after this experience I will be renting elsewhere.

（由 Google 翻译）绝对是预算最差的经历。和他们一起预订了，这对他们来说毫无意义。我在预订时间之前进来，却发现他们没有可用的东西。我的意思是，如果没有可用的卡车，预订卡车有什么意义。这名女子没有采取任何帮助措施。最差的预算位置和体验。 （原文） Absolutely the worst experience with budget. Had a reservation with them which means nothing to them. I come in before my reservation time only to find out they had nothing available. I mean what is the point of reserving a truck if nothing is available. The woman did nothing to help. Worst budget location and experience.

（由 Google 翻译）那个女人不友善，但带着孩子的男人却很友善。这是我第一次使用电动燃料，他们善意地告诉了我。不过，两天160美元，非常贵。 （原文） 여성분은 불친절했는데, 아기있으신 남성분이 너무 친절하셨음. 전기 주유가 처음이였는데 친절하게 알려주심. 다만 이틀에 160$라 굉장히 비싸다

（由 Google 翻译）我在这里租了一年多，在此期间我的钱被偷了 3 次，但只得到了 1 次！其中 2 次已被取走 313.96 美元，而最后一次已被取走 390.72 美元！我已向安飞士公司办公室提交了几份报告，并已获得这些案件的投诉编号。另外，我最近向 BBB、FTC（联邦贸易委员会）以及密苏里州圣路易斯总检察长办公室提出欺诈索赔！我建议任何优步司机或其他人也向所有 3 个机构提出索赔，以便我们可以对夏洛特·格林 (Charlotte Green) 采取行动，她是该 Avis/Budget 公司所在地的所有者/经营者！ 我亲眼目睹其他人在 1 周内被收取 2 笔付款，但 2 笔付款中的 1 笔没有退回到账户！这种情况仅发生在 2925 Olive Street ST 的这个位置。 LOUIS MISSOURI 63103，因为我之前从 Avis 租过几次，但地点不同！请挺身而出，以便解决这个问题！ （原文） I have rented here for over 1 year and I have had money stolen 3 times over this time frame but got only 1 returned! Amounts of $313.96 have been taken 2 of those times and now $390.72 has been taken for the last one! I have filed several reports with Avis corporate office and I have been given complaint numbers for those cases. Also, I have recently filed claims of fraud with BBB, FTC ( Federal Trade Commission) as well as Attorney General office of St. Louis Missouri!!! I suggest ANY UBER DRIVERS or others to file a claim with all 3 agencies as well so that WE can get something done about Charlotte Green who is the Owner/Operator of this Avis/Budget company location! I witnessed others being charged 2 payments in 1 week but not having 1 of the 2 payments returned back to account! THIS ONLY HAPPENS AT THIS LOCATION AT 2925 OLIVE STREET ST. LOUIS MISSOURI 63103 as I have rented several times before from Avis but different locations! Please come forward so something gets done regarding this issue!!!

（由 Google 翻译）哇！那里的经理太棒了！非常友善、乐于助人且友好。她的表现超出了职责范围。帮助我们确保我们拥有合适尺寸的车辆，以及在不同城市如何以及在哪里还车。很棒的客户服务👍 （原文） Wow! The manager there was AWESOME! Very kind, helpful and friendly. She went over and beyond the call of duty. Helping us to make sure we had the right size vehicle, how and where to drop it off in the different city. Great customer service 👍

（由 Google 翻译）这个位置非常有风度，他们热情、专业，而且非常重要的是有礼貌！夏洛特和希瑟将这个 Budget/Avis 地点评为 A+++，我将飞往圣路易斯，完全跳过机场地点，只是因为客户服务！ （原文） This location is very personable, they are welcoming, professional, and very importantly polite!! Charlotte and Heather make this Budget/Avis location A+++, I will fly into St.Louis and completely skip over the airport location just because of the customer service!

（由 Google 翻译）我已经两次使用过这个经济实惠的位置。 我第一次尝试使用我的 uberone 会员资格进行预订时，是 Uber（而不是 Budget）搞砸了。 不到 30 分钟，乐于助人的工作人员就带我上路了，他们向我展示了如何使用 Budget Fast Break，以更优惠的价格驾驶更好的汽车。 他们现在是我去租车的地方。始终友好、乐于助人且高效。 （原文） I have twice used this budget location. The first time I tried to use my uberone membership for booking and Uber, not Budget, made a huge mess of that. In under 30 minutes the helpful staff had me on the road, in a better car at a better price by showing me how to use Budget Fast Break. They are now my go to car rental place. Always friendly, helpful and efficient.

（由 Google 翻译）夏洛特是最棒的！她很友好而且很随和。我寄回包裹时天开始下雪，夏洛特允许我坐在办公室（她关门后）等了 30 多分钟，等我丈夫到达地点。 （原文） Charlotte is the best! She is friendly and so accommodating. It started snowing on the delivery of my return and Charlotte allowed me to sit in the office(after she closed) to wait more than 30 minutes for my husband to get to the location.

（由 Google 翻译）超级专业，很快就得到了照顾，尽管我很早就出现了，因为我所做的事情比预期的要快。 （原文） Super professional and was quickly taken care of even though I was very early showing up due to what I was doing going more quickly than expecting expected.

（由 Google 翻译）上周我坐火车到的这家租车公司，下午4点步行30分钟到这家公司取车。结果我看到一块牌子，上面写着“我们暂时离开，正在协助其他客户”。牌子上应该写的是他们已经关门了。公司没有礼貌地打电话通知我去另一家租车公司。等了几分钟后，我拨打了牌子上的号码，结果转到了Enterprise客服电话。转接了好几次后，我终于联系上了华盛顿邮编2233的租车公司。他们马上就来接我了。据说第一家租车公司由于人手不足关门了。第二家租车公司服务周到，也很专业。我拿到的车里有令人窒息的空气清新剂/清洁剂，挡风玻璃也裂了。我不得不开着车窗开车，因为那股刺鼻的空气清新剂味在24小时的租车期间一直没有消散。Enterprise公司貌似提供免费接送服务，但实际上从未提供过。我觉得没法勉强员工载我去火车站，因为他们又人手不足，而且办公室里挤满了顾客。体验不太好。 （原文） Last week I arrived via train and walked 30 min to this office for a 4pm car rental pick up. I was met with a sign that said "We are temporarily away assisting another customer." What the sign SHOULD have said is that they were CLOSED. No courtesy call to let me know to go to the other office. After waiting a few minutes, I called the number on the sign. The number took me to Enterprise customer service phone tree. After being transferred several times I was finally able to contact the 2233 Washington office. They immediately came to pick me up. Apparently the first office was CLOSED due to lack of staffing. 2nd office was courteous and professional. The car I was given had a suffocating air freshener/cleaning solution and a cracked windshield. I had to drive with the windows open because of the strong air freshener that smell never subsided in the 24 hour rental. Enterprise apparently offers courtesy pick ups and drop offs, that was never offered. I didn't feel I could impose on the staff for a ride to the train station because they were short staffed again and their office was packed with customers. Not the best experience.

（由 Google 翻译）他们擅长接受预订，但不擅长保留预订。我提前 2 天进行了确认预订，他们等了 10 分钟才来取车，然后打电话给我并告诉我他们没有车。不知道为什么他们不能提前一天告诉我。当我打车去另一个租车点时，司机告诉我，这个地方的Enterprise经常这样做。 （原文） They're good at taking the reservation but they are not good at keeping the reservation. I had a confirmed reservation that I made 2 days beforehand and they waited 10 minutes before it was time to pick up the car before calling me and telling me they had no cars. Not sure why they couldn't have told me a day beforehand. While I was taking a cab to another rental car place, the driver told me that Enterprise at this location does this all the time.

（由 Google 翻译）我在网上租了一辆2025年8月14日上午10点的车，结果到了那里，他们告诉我今天没有车了。 这位员工告诉我，这种情况经常发生，因为他的老板。 更新：9月5日，我给Enterprise发了几封邮件，但一直没有收到回复或赔偿。 （原文） I rented a car for the 14th August 2025 10AM online and when I got there they told me there were no Cars available today The employee told me that this Happens all the time because of his Boss Update: September 5th, After several emails to Enterprise I never got an answer or compensation.

（由 Google 翻译）如果您在意实际收到的车辆类型和时间，千万不要在这家 Enterprise 分店租车！这里的客服很差劲，服务人员也很业余。 我在 Enterprise 租车的唯一好处就是还车服务。 经历了这次糟糕的体验，我再也不在 Enterprise 租车了！ （原文） If you care about actually receiving the type of vehicle you've booked and at the time you've reserved it, then DO NOT rent your vehicle from this Enterprise branch! The customer service here is negligent and the service providers amateurish. The ONLY positive aspect about my rental experience with Enterprise was the return. Not renting from Enterprise ever again after this absolutely awful experience!

（由 Google 翻译）如果你在意实际收到的车辆类型和时间，千万不要在这家 Enterprise 分店租车！这里的客服很差劲，服务人员也很业余。 （原文） If you care about actually receiving the type of vehicle you've booked and at the time you've reserved it, then DO NOT rent your vehicle from this Enterprise branch! The customer service here is negligent and the service providers amateurish.

（由 Google 翻译）我差点被困在圣路易斯，因为即使我提前一个月预订，也没有可用的车。 （原文） Almost got stranded I'm St. Louis due to no cars available even with my reservation a month out.

（由 Google 翻译）决不 （原文） No way