The 49 best value hotels in Sorrento

Just enjoyed a great time at this beautiful hotel overlooking the Mediterranean Sea and Mount Vesuvius. The staff went out of their way to make sure that you felt welcome, and were comfortable. A special shout out to Rosa, who took the time to give us recommendations, make reservations and do everything to make our trip memorable.

On October 10th of 2025 Samantha and I were married at the Bellevue Syrene Hotel. We could not have asked for a more magical and memorable day. It truelly was the best day of our lives. This was all made possible through the amazing help from Angelo and Chiara. Throughout the whole planning process Angelo kept telling us not to worry, that everything was under control. He could not have been more correct. Our special day was flawless, perfect in every way. Angelo and Chiara ensured that every request was met, regardless of how last minute or large they were. They even picked up on aspects that we completely forgot about! I was amazed at the service provided by the entire venue. From the doormen staff to the valletting service, reception, kitchen staff and servers. Everyone went above and beyond for us. I would like to thank Angelo and Chiara personally for everything they did for Sam and I. This was truly the best day of our lives and you both made that possible. Thank you, Andrew

Amazing stay . Super service - incredible breakfast experience . Can t wait to come back . We only stay one night but our experience was really amazing . Room was nicely decorated / perfect renovation and attention to details. Private beach with unique access

Rooms were very clean, staff friendly and very helpful. Location was beautiful! The food however was just ok. The breakfast was fine. We had dinner at the restaurant and we weren’t very impressed with any of the food nor how it was prepared. They took our order wrong for our pasta dish and the person who took our order never came over to apologize for his error. But nonetheless it was beautiful scenery.

Had the best time getting dinner and drinks. The views here of the sunset are the absolute best in Sorrento. We were also lucky enough to catch some fireworks😊 Special shout out to Roberto, the front gate keeper for helping us get the perfect table for a booking at the last minute!!

You couldn’t ask for a better experience in Sorrento! Everyone we talked to locally said this is the best hotel, and we totally agree! Views are amazing, the location is perfect, the service is top notch, and every detail in the design and the overall experience is so well thought-out. I have to give a special shout out to Roberto, the “gate keeper” who helped us when we pulled up, to Roberta who was the friendly smiling face always there to help, to Venessa who is one of the most pleasant and helpful people you’ll ever meet! All Made us feel right at home. Can’t wait to go back!

We had dinner last night at the restaurant. The property and setting are amazing. We were 45 minutes early for our reservation and planned to go to the bar for a drink. We were told our table was ready early and were asked would we like to be seated early which we did. I know the dinner is to be relaxing but the service was inattentive and slow. We had to ask twice to order cocktails for the entire table. The restaurant was not busy. The kitchen was very slow and it was midnight before we finished secondi. We decided not to order dessert due to the slow service. My friend from Italy tried to help move the service along but to no avail. The setting is certainly worthy of a Michelin 5 star but the service and food were not. My Italian friend and my girlfriend both sent their grilled Octopus back as it was tough. I had been looking forward to this dinner for weeks as a friend recommended the restaurant. I left extremely disappointed.

One of my family members actually stayed here before and told us about the view from the bar. It was our last night here in Sorrento as a whole family so we gathered for a few drinks. They had a pianist playing some beautiful music that fit quite well with the nightly atmosphere. The drinks were perfect for just relaxing with friends or family.

A Secret Oasis in Sorrento – Perfect Location, Incredible Staff & Next-Level Food This hotel is in the heart of everything, yet feels like a private escape. While Sorrento is packed with tourists, this place sits on huge, peaceful grounds where you can instantly leave the chaos behind. My Ocean View Suite was stunning, and the concierge went above and beyond—Air Canada lost my luggage and didn’t care, but the hotel staff tracked it down and got it back for me. The food? Absolutely outstanding. This isn’t just a stay… it’s sanctuary.

Grand Hotel Excelsior Vittoria: A Living Legend, where history meets the horizon Step into history at the Grand Hotel Excelsior Vittoria, Sorrento's ultimate icon since 1834. Perched majestically on the cliff overlooking the Bay of Naples, this historic luxury hotel offers breathtaking views of Vesuvius and the sparkling sea—the very vista that inspired the song "Caruso." Wander through five acres of lush Mediterranean gardens, enjoy Michelin-Starred dining at Terrazza Bosquet, and experience the timeless elegance of a truly classic Grand Tour hotel. A legend where emperors, royalty, and tenors have all stayed, the Vittoria is simply unmatched. As a member of Leading Hotels of the World and an establishment honored with both a MICHELIN Key and a MICHELIN Star, its commitment to excellence speaks for itself.

A Breathtaking Stay – 10/10 Experience Our stay at the Grand Hotel Excelsior Vittoria was absolutely incredible – a truly unforgettable experience from start to finish. From the moment we arrived, we were struck by the character and charm of the hotel. Every detail, from the architecture to the interiors, radiates timeless elegance and history. The ambiance is serene and sophisticated, yet warm and welcoming – the kind of atmosphere that instantly makes you feel at ease. The location is unbeatable – perched right on the water, the hotel offers stunning views of the bay and harbour. Whether you’re relaxing on the terrace or enjoying a quiet moment in your room, the views are genuinely breathtaking. One of the highlights of our stay was undoubtedly the exceptional service. Every member of staff we encountered went above and beyond to make us feel welcome and cared for. At breakfast, the team made sure we had exactly what we wanted, exactly how we liked it – nothing was ever too much trouble. The level of personal attention and genuine hospitality is rare and deeply appreciated. The food throughout the stay was phenomenal. Each meal was a celebration of fresh, local ingredients, prepared with care and beautifully presented. Breakfasts were particularly memorable – both for the quality of the food and the attentive, thoughtful service. In every way, this was a perfect stay. We left feeling relaxed, recharged, and deeply grateful to the entire team for their kindness and dedication. We’re already so excited to return, and we can’t thank the staff enough for making our visit so special. Highly recommended – a true gem on the Amalfi Coast.

My husband and I stayed here for our baby moon during September. The staff was 10/10, the room was stunning, the view was incredible, breakfast buffet had everything you can think of and was served at the most beautiful room with a talented live pianist. The marina was right by us, we just had to go down an elevator. Plenty of beautiful stores and restaurants to check out around the hotel. The concierges were also very helpful helping us schedule last minute cooking class and recommending activities.

My wife and I ended our honeymoon with a stay at the Grand Hotel Excelsior Vittoria, and it was the best way to end an unforgettable trip. This was one of the most beautiful places we have ever been - the entire hotel and all of its facilities are completely top tier. The staff went above and beyond making my wife and I feel special for our stay, including an upgrade to an incredible cliff side room with a balcony over the coast. The food selection at this property was also great, including both high end and more casual options. We can’t wait to be back.

Perched atop a mountain in the picturesque town of Sorrento, the Grand Hotel Excelsior Vittoria is a luxury retreat offering sweeping views of the Bay of Naples and Mount Vesuvius. This historic property masterfully combines classic grandeur with modern comfort, set within serene private gardens and conveniently connected to the bustling harbor below via a historic elevator. Guests can enjoy elegant suites, Michelin-starred cuisine, and world-class service in an atmosphere of refined tranquility. With its iconic terraces and timeless charm, it stands out as one of the finest accommodations on the Amalfi Coast. If the premium rate, around 1,500 euros per night, is within your budget, this hotel promises an exceptional and unforgettable stay in Sorrento.

A truly well run boutique hotel offering something different from the usual chain hotel brands. Quirky rooms with great design and stunning views down over the bay (with each room having large windows with a full sea view). We enjoyed every moment here and would not hesitate to recommend the hotel to those looking for something a bit different.

Perfection! The staff is lovely. The grounds/room/art are amazing. You can easily walk to the bay (we went to the beach for a morning and it was actually very fun) and the hotel is an easy walk to town. It's not that they had a good photographer, the hotel really is as fun and beautiful as it looks in the pictures online. For our family -- two young teenagers and two adults staying in two rooms -- a hotel can make or break a trip. I wish we were staying longer.

We stayed here for our honeymoon and birthday and it couldn’t have been more special. The staff are incredible and so friendly and genuinely feel happy to be there. The location and hotel itself is beautiful and feels like you’re in an art gallery. The food was the best we had especially the French toast and home cooked lunch. They even made me a delicious birthday cake. Can’t wait to come back ❤️

We loved our stay at the quaint Maison La Minervetta. Highlights of this property included the views from the room, the spectacular dining patio, and the serenity of the plunge pool. Location is great: a 10-minute walk from the busy part of Sorrento and a set of stairs directly down to the port. Food offerings were not amazing (especially in the evenings) but did the job. Overall this was an excellent experience and part of a great visit to Sorrento. We highly recommend.

Staff are incredible. Views are fabulous. Very solid breakfast and a short walk to town. Rooms very comfortable, great AC and bed. Getting a negroni brought to me while relaxing by the plunge pool was 10/10. Recommend.

I had the most wonderful stay at Hotel La Minervetta! The hotel is absolutely stunning, every detail beautifully thought out. The staff were incredibly warm and welcoming, making me feel right at home from the moment I arrived. The food was exceptional — every meal a delight. I’m leaving with such positive memories and can’t wait to return. Highly recommended!

I literally travel on a weekly basis and have been for over 25 years. This hotel is simply amazing. It is the best hotel I have ever stayed at and the service is simply impeccable. The food is amazing, the views oh those views are breathtaking and again the staff is just first class. Floriana is a true gem and we feel so blessed to have had her help us out during our stay!

Wow!! This is one of the nicest hotels we have stayed in. It is in a prime location with beautiful rooftop view , bar and swimming pool. Breakfast buffet is included and was spectacular with omelet/egg station, fresh fruits, and every European pastry you could imagine. We ate at their elegant gourmet restaurant one night and it was original and delicious, melt in your mouth beef Wellington. The rooms had every amenity from hairdryer, turn down service, bidet and a towel warming rack! Great air conditioning, fully stocked minibar with reasonable prices and a beautiful balcony. This really made our first European vacation a dream!

We had an amazing stay at Grand Hotel La Favorita! The property is beautiful, perfectly located, and has an elegant yet welcoming atmosphere. The rooms were spotless, the views stunning, and the rooftop pool was the perfect place to relax after exploring Sorrento. A special mention goes to Teresa, whose customer service was outstanding. She went above and beyond to make sure everything about our stay was perfect — from helpful recommendations to her warm, genuine hospitality. She truly made us feel at home and added a personal touch that made our visit unforgettable.

We thoroughly enjoyed our stay and will certainly be going back. Staff were extremely friendly and helpful. Rooms were large and beds extremely comfortable. Staff is always at your service with a smile. Turn down service is provided in the evenings whilst you are out for dinner. WhatsApp service with the receptionists, too. Excellent breakfasts. The rooftop pool was so relaxing and the staff are always ensuring you are comfortable and in the shade without you having to lift a finger. Could not recommend highly enough.

This was our favorite hotel and experience this trip to Italy! There were 6 of us traveling, we had adjoining balconies which was so fun to play cards, enjoy an appetizer and glass of wine befor heading out for the evening..... The grounds are absolutely beautiful, roof top pool and restaurant spectacular! Loved looking straight out at Mt. Vesuvius and the city, closing out the day with stunning sunsets. Food was very good, HOWEVER, very disappointed that they use SEED OILS in their cooking (cancer causing). When asking the chef why, he responded, "Because it's cheap." This is the land of olive oil! Step it up ....Come on. Service was amazing! We will be back! Blessings, Jennifer, Kelly, Mike, Janet, Rick and Maggie

We really liked this place. Service was excellent, food was great, and breakfast was solid. The rooftop bar has amazing views and was a highlight of our stay. The only downside? The beds are extremely firm—if you like a softer mattress, you might notice.

Positives * Friendly and welcoming staff * Good pillow options * Comfortable bed * Zest Restaurant was excellent * Morning coffee * Spoke to the taxi to make sure we were safe Negatives *Arranged a 180 euro pick up service from the station that did not arrive . The driver they organised was coming from Rome. * Said they will talk to a taxi cab outside the station they spoke to the taxi and costed us 200 euros. * Taxi was not a good experience. Had torn up leather seats , luggage was hitting us in the back. Driver was nice but we did not feel comfortable. *180 euros gets a nice Mercedes van with other hotels we went with and they organise it for you. *They were very apologetic and sincere about it which I appreciated. Gave us limoncello and stale pastries . 10 % off zest . Would have preferred a reimbursement for the bad taxi experience. *Morning breakfast was mostly not fresh. Stuck with oats most of the time. *There was loud banging dishes , and kitchen rummaging . Glad I bought ear plugs. *Upon arrival no one gave us a map. Did offer later on but for us we had no time to go up to the desk as we had other activities. *View was not good *5 star hotel did not match expectations. Paid nearly $4500 Australian for four days for that experience.

We didn't stay here because unfortunately, they were all booked up... but we made a special trip to the hotel to go to the rooftop bar/restaurant for afternoon Prosecco and espresso. Beautiful and elegant. Perfect place to spend an hour and enjoy the amazing view!

We stayed here for part of our honeymoon, and it was amazing. From the moment we arrived, we felt so welcomed and the hotel even surprised us with champagne and treats in our room for celebrate, which was such a thoughtful touch. The views are stunning (especially at sunset) and our room was beautiful and spotless. The service throughout our stay was also top-notch. We especially loved the beach club and spent a full day there. The location was also perfect-just a short walk into town and the train station (which we took to Pompeii). I was so happy we chose this hotel, everything exceeded our expectations and I would definitely come back in the future.

Wow, what can I say!! This was collectively our favorite hotel on this trip to Italy (and we stayed in 5 different five star rated hotels). The views, the room and amenities, the service, the beach club, the drinks, this hotel had it all! Also, the best hotel shower we have ever encountered!! The comfort of the beds, pillows and every aspect of the room were unmatched. We only wish the menu at the beach resort had better offerings. If going to Sorrento look no further! Stay here without a doubt!!

Absolutely amazing hotel! My wife and I have traveled all over the world and I have to say this has been the nicest hotel by far that we have ever stayed in. The service is impeccable. The rooms are absolutely breathtaking and they treat you like royalty. We can’t say enough about this place next time we visit Sorrento we will definitely be staying here. Kudos to all the staff members A++++!

While undoubtedly this hotel is beautiful, the reality is Sorrento is filled with beautiful hotels and I would recommend looking elsewhere if, in addition to beautiful accommodations, you are also looking for warm, welcoming and accommodating hospitality. I was very disappointed in the reception staff, finding them dismissive, defensive, and totally unwilling to own any responsibility for failing to acknowledge and properly accommodate a doctor's note sent weeks before my arrival. To make matters worse there was never anyone in management available - it was always too early, too late, or if in the middle of the day, they were out sick. It wasn't until I arrived home and contacted the parent company that I received a response and the response was "your emails went to our spam folder" - no apology or accountability at all, which in my opinion is shameful and worthy of this review.

We stayed at 5 star hotels in Venice, Rome and at the Grand Hotel Ambasciatori. This was the most impressive of them all. The rooms were pristine and spacious. The walkout balcony with a hot tub, overlooking the bay was breathtaking for sunrise and sunsets. I had my suitcase lost/stolen at the Rome train station. Max Pollio at the front desk said that he would continue to contact the police at the station in an attempt to find my bag. I had written it off. It was a new suitcase but I had a new (never worn) 700EU pair of Ferragamo shoes in there. 2 Weeks after returning to the U.S. I received a call from Max, he found my bag!!! He did not give up like he said. A true man of his word. He arranged to have it sent to my house. So the hotel was amazing and we will stay there on our next Italy trip but you cannot get better individual care than at this hotel. When you stay there ask for Max, tell him Robert sent you !

We had the best stay here. From the views, to the impeccable service, to the luxurious and spotless rooms/ accommodations, it was everything we could’ve wanted and more. We will certainly be coming back. Also, AMAZING breakfast, best part of the day! The stay was worth every penny, truly.

Absolutely stunning!! The location and view were great and very easy to walk into Sorrento. Our room and the hotel property was truly gorgeous - clean, spacious, and comfortable. However, the true shining star was the staff. They entire staff was so accomodating, sweet, and gracious. We were traveling with our two year old daughter and they all bent over backward to ensure we had everything we needed. This place is a must stay!

We had a great stay. Great location nearby to the city center and about 15 min walk to the train station and the port. Good value proposition, especially compared to other places in the area. A big thank you to Giuseppe at the reception, who was incredibly welcoming and helpful throughout our stay. He gave us great recommendations for restaurants and activities that really made our trip special. Would definitely stay here again!

The rooms were clean and in a good location. Although, the walls were thin and neighboring guests were quite loud I would say that the accommodation was pleasant. However, I had purchased some luxury perfume for my wife for her birthday which came with 3 perfume samplers. While we were out exploring, housekeeping had taken the perfume shopping bag out of our luggage, and stolen the 3 perfume samplers. When we went to the front desk to report the incident, they did not take it seriously. The help desk kept saying that the only people who could have entered the room were us and the housekeeping, and that the housekeeping staff would never do something like that. If you care about your belongings, or being respected by the staff I cannot recommend this location.

Updating review as my husband was bit 6 times from bedbugs at this hotel / beware! Service at check in was wonderful. Rooms are spacious, but the beds are hard and no coffee in rooms. Otherwise location is a short walk from the hustle and bustle of downtown- so pretty good.

Great stay at a great price. Large room, well stocked with toiletries. Helpful staff who helped with booking tours, getting hot water, extra room Good buffet breakfast. 15 minute walk to train station, with stores, restaurants, and groceries in between.

i went to stay here for a nice getaway and it was one of the worst hostels i've experienced. ingoring the hideous design choices they've made the actual quality of thr furniture was hideous. the beds frames were cracked with all the wooden slabs were broken and i tried to lie down and fell strait through (im 5,0 and 40kg) The walls were so thin you could here everything from in the halls and other rooms and we got our door knocked on and phone rung multiple times until 2am. the breakfast was apalling and made me audibly gag, and the options were minimal, serving an obergine quiche, and out of date vomit eggs. the one bearable thing wich was the hot chocolate also spilt on my brand new white linen trousers due to the faulty tables coming crashing down on my husbands foot, i was not compencated. and for stale cerial options served in plastic sick bowls, the disgusting breakfast was also pared with furnitue and paintings wich were quite frankly rank. the door only was able to be left ajarr so if you would like to sleep in fear of an intruder then this is the place for you. there was a yellowish stain in the bath and the water only came out scolding hot ready to peel off your skin, and in addition, it was hand held. the towels were alo the equivalent of one ply toilet paper. the housekeepers blatantly ignored my do not disturb sign, and washed my expencive airport bonbons, and covered them in an unkoen sticky substance that smelt like pork. avoid like the plague. 👎

This is a great hotel. Clean, great location, staff are perfect, and solid price. Special shoutout to the staff member Giessepe. Awesome dude who goes above and beyond for the customers. Anyone reading this, I highly recommend this spot. This isn’t a hostel like you may think, it is a great hotel.

The capri vip trip they recommended was amazing. Antonio is the best! The very best! Will definitely come back. Room is clean and spacious - surprisingly so. Don’t be fooled by the fact it’s called a hostel. It’s really a nice hotel.

The main reason I am giving a 4 star review is the cleanliness of the room. There was no major issues, but the room could benefit from a more meticoulous cleaning. We found a used towel in the room, some drops of liquid on the couch. The floor was also covered with a thin layer of dust. No other complain. The locations is really great and the staff are very nice and helpful. They can arrange for the parking nearby for you.

This was a stellar choice for our hotel during our stay in Sorrento! It is located mere steps from the downtown area. The hotel and it's suites are beautiful and luxurious. The breakfast buffet was second-to-none. The staff are polite and very friendly. We couldn't ask for more.....and WILL be returning!

Room was nice and clean, interior was beautiful, people were kind. My mom really liked amenities they offer. Breakfast was not the best I've had in Italy, but still nice enough and they keep it fresh and new all the time. Especially Caprese salad that we had was way better than the one we had in some other restaurant around in Sorrento. Location is the best part. Good to walk around Sorrento inside.

Firstly the service of the staff is superb especially Cartello, he went above and beyond in assisting my partner who is pregnant. The location is perfect, staff super friendly, rooms clean and comfortable. We would definitely stay here again when visiting Sorrento 🫶🫶🫶

The hotel is a beautiful mansion that has been in the family since the 15th century. You can imagine how the family lived throughout the last 600 years as you explore the place. It is conveniently situated near the town and you can easily access the ferries. The staff was amazingly helpful and the baked goods at breakfast were some of the best I have had in Italy. The only caveat is that our bathroom looked like something from the 80’s. I highly recommend it getting a renovation to add to the experience. I didn’t feel completely comfortable using it, even though it was clean. There is something about the pink color(?) that made it feel so old. Overall a great place to stay if you don’t mind an older room. Thank you!

A great stay at this boutique hotel: wonderful breakfast service, great cleaning staff, and superstar front desk staff. I didn’t get their names but a lady with glasses and a young tall man gave excellent service.

Perfect central location. Hotel beautiful. Staff very friendly and helpful. Breakfast delicious. Would highly recommend

Stayed here with two of my friends and we had a 10/10 time. The staff were kind and attentive, the hotel was spotless, and the rooms were extremely spacious. We each had our own single bed and we even had a patio outside. The room was immaculate, and it was so refreshing to not be feel crammed in a small room. It was one of our favorite hotels we ever stayed in! Breakfast was nice and located in a cute garden. Couldn’t recommend this place enough!

Superb traditional Italian style hotel, situated in the centre of Sorrento, just off Piazza Tasso. The hotel has its own private gardens with swimming pool and a parking garage. The rooms were spacious, simply furnished but tasteful. Beautiful gardens, surrounded by lemon trees, with more than enough space and no need to get up at dawn to stake your space. The inclusive breakfast buffet was sumptuous, with a wide choice of savoury and sweet options, as well as a selection of delicious fresh cakes made by the hotel’s chef, each day. For me, the most notable point was how friendly all the hotel staff were. Nothing was too much trouble for them and they genuinely wanted to please you. We definitely intend to return to The Antiche Mura, on our next visit to Sorrento

Myself and my husband stayed here for a week end of june til the the beginning of July for his 60th birthday. The hotel is beautiful and we enjoyed the surroundings of the pool bar and I loved the room. The location is absolutely fantastic. However we were there to celebrate my husbands 60th birthday and I felt the service towards us was a bit cold especially seeing other guests arriving and receiving warmer treatment than we were. And seen as my husband had mobility issues he liked to to go into the garden and sit on a little table daily for a few beers whilst I went out and about and one day I came back and he had been asked to move as they were lunch tables which is fine but there were no one on them tables when I got back and he was literally on a table that could just fit 2 people and spending money on beers. I would recommend this hotel though, maybe we just didnt fit

Easily the best accommodations of our 2025 Italy trip. The hotel was beautiful from the lobby and the lounge. Even the room was nicely appointed with lively floor tile designs. It's a small walk away from the plaza but gains it's peacefulness from this fact. The breakfast was great with selections for both Westeners and Europeans alike. Overall, definitely will be staying here again if we're ever back.

Will definitely stay here again. Extremely convenient location to all of Sorrento except the public beach (no hotel is convenient to it). One of the best views in the city also. Staff was very friendly and hospitable.

Amazing location, service, breakfast. Its very conveniently located near the best of Sorrento's walking areas. All the staff are exceptionally helpful, and the breakfast is incredible (the cappuccino is particularly fantastic). There's only 5 rooms per floor, so its very boutique

Wonderful stay. Loved our room. Friendly staff on reception, lovely barman. It was my birthday while I was there and I was pleasantly surprised by the breakfast staff singing "happy birthday" to me with a cake. It made my day.

Wonderful hotel near the heart of Sorrento. A few minutes walk into the main area, but that's a good thing because it is generally too crowded in the town itself so it is great being a bit away from the crowds. This hotel has exquisite outdoor areas especially the gardens and patio in the back overlooking the sea. There are tables and chairs and table service so that you can drink and snack while enjoying the view. This is a somewhat old fashioned hotel that has music in the sitting areas - a piano player - to just enjoy the atmosphere.. This was my second time here. I recommend the rooms overlooking the sea rather than the road. Breakfast is in their grand dining room and is elegant. I would definitely come back!

Surely one of the most beautiful hotel locations in the world. Absolutely stunning vistas over the bay and towards Vesuvius. Often hotels on the Amalfi coast are not truly “5 star”, with tired dated rooms. Not here - great sized spaces, excellent showers and air conditioning. Have a martini on the terrace, or take the elevator and listen to the ocean at the hotel’s private jetty/beach area.

We just finished a 4 night stay here. Everything was perfect, and started with the check in process. Friendly, informative, efficient. Our room was gorgeous, clean, had water. The staff always seemed to know when we were leaving and then they would clean room or do turn down. The front desk staff provided wonderful recommendations for dining, activities, transportation. They knew your name when you walked in. The bars and restaurants are all excellent. Would absolutely stay here again.

Stayed in the Grand Hotel Royal for a few nights in Sorrento and five stars are extremely well deserved! This hotel was amazing in many ways - from the rooms to the view to the swimming on the beach and pool to the breakfast to the service and attention provided by the reception to the room service and the list goes on. Here, you really are in the city center and are in the heart of Sorrento: go no further. Highly recommend this hotel.

Pros: Great location; beautiful hotel; great spaces and different places to spend time Cons: You can't eat anything between 5pm and 7.30pm except room service; the staff are the *least helpful* I've come across in a decade of 5 star travels This place is greatly let down by the poor service level. Want a towel for the pool area? They'll bring you one but they won't lay it out for you. Nor do they ask if you would like water or a menu. They never bring any type of standard accompaniment (crisps, nuts, olives etc.). You're basically on your own after the towel and you have to physically get up to flag them down to take any type of order. Same goes for anywhere else in this place. The room service was incorrect the first three times, but they did manage to get it right after that (yay!). So, while the location and hotel itself is very good, the entire establishment was a great letdown due to the service. We spent a week here and, since other (true 5 star) options abound in Sorrento, we will never go back. I would NOT recommend the Grand Hotel Royal to a friend.

My wife and I just stayed here for four nights. I went online and booked this hotel to try to impress here for our 20yr wedding anniversary. Neither one of us ha ever been to the Amalfi coast. The Grand Royal Hotel is at the perfect location. We took the train from Napoli which only cost $4.50 Euro It was walking distance from train station. The hotel has amazing views of the sunset. We had a room that faced the town which didn’t bother us at all because the restaurant and the bar have incredible views of the water. Sorrento was beautiful but crazy busy with tourists. It was super refreshing to get back to the hotel everyday away from the crowds. Great access to the ocean. An elevator inside the cliff plus tunnel takes you to an ocean deck. The hotel is expensive but totally worth it. We will definitely go back.

The property itself is stunning — beautifully maintained grounds, sweeping views, and a peaceful atmosphere that makes you want to linger all day. Unfortunately, the charm ends there. The staff seemed untrained and inattentive, with service that fell far below what you’d expect from a hotel of this caliber. There was no one circulating to take drink orders, check in, or even ask if we needed anything. It felt as though guests were left entirely to fend for themselves, which was disappointing given the setting. Gorgeous grounds can only go so far — without proper service, the experience is incomplete.

We really enjoyed our stay here. The room had a beautiful view of the sea and Mount Vesuvius in the distance, truly breathtaking! The rooms have everything you need, and are comfortable with modern fittings in the bathroom. It is far from the city centre however this makes the hotel more charming in my opinion, and they have a complimentary shuttle service which runs frequently from the hotel to the city centre. All the staff were lovely and helpful, which was great. The breakfast could possibly have more hot savoury items, as there are lots of cakes/sweets, however it is still a good offering. Thank you for our wonderful stay! Update: We gad to leave at 4am for a flight and they provided us with a packed breakfast which I thought was a really lovely touch. Very kind!

We stayed at Hotel Cristina for 3 nights but I wish it had of been a week! It is truly a beautiful hotel but the staff makes it so special. I can't say enough good things about the staff. The beds are comfortable and our room was cleaned each day. It was a shuttle into the main part of town. The view from our room was absolutely beautiful. The breakfast was delicious with so much to chose from. If we come back to Sorrento, we will stay here again. Special shout out to outstanding staff Chiara at the front desk and Francesco that made our stay special.

⸻ Wonderful Stay at Hotel Cristina – Stunning Views & Excellent Service I recently stayed at Hotel Cristina in Sorrento for four nights with five friends, and overall, we had a fantastic experience. I booked directly with the hotel, and everything was managed seamlessly from start to finish. I was extremely happy with the level of service. We had two beautiful rooms with balconies overlooking the sea – the views were absolutely breathtaking, especially at sunset. While the rooms themselves were a bit small, this seems common across many Italian hotels. There was a slight muggy smell initially in our room, but this was quickly resolved by keeping the balcony doors open and letting the fresh air in. The beds and pillows were on the firmer side, and personally, I would have preferred something softer for more comfort. That said, the rooms and bathrooms were spotlessly clean, with daily changes of bedding, fresh towels, and even pool towels, which was greatly appreciated. The staff were exceptional throughout our stay – from reception to the breakfast and dinner service, everyone was friendly, professional, and welcoming. Breakfast, which was included, offered a lovely variety of hot and cold options, plus fresh coffee each morning. We also enjoyed dinner at the hotel, which was not only delicious but came with an incredible view overlooking Naples and Mount Vesuvius. The terraces and pool area were excellent – a great place to relax during the day. It was a special trip to celebrate my 40th birthday, and the hotel made it extra memorable by decorating the room with balloons and leaving a complimentary bottle of bubbles – such a thoughtful gesture. The hotel also offers a free shuttle bus that runs frequently between the hotel and Sorrento’s main bus station, which is a very convenient central point for reaching the town, beach, and port. There’s also fresh drinking water available in reception, and overall, the hotel felt very safe and comfortable. I would definitely recommend Hotel Cristina to anyone looking for a relaxing stay with stunning views and warm hospitality in Sorrento.

An Unforgettable Stay – Truly Exceptional! Stunning Golf of Naples and Vesuvius views. From the moment we arrived, the experience at this hotel was nothing short of outstanding. The staff went above and beyond in every possible way – so kind, attentive, and genuinely dedicated to making our stay special. Their warmth and professionalism created a welcoming atmosphere that instantly made us feel at home. The food was absolutely incredible – every meal was a delight, bursting with flavor and beautifully presented. Dining here was an experience in itself! The location is idyllic: peaceful, relaxing, and the perfect setting to truly unwind. Combined with the exceptional service, it created the most memorable escape. This hotel doesn’t just provide accommodation; it creates experiences and memories that last a lifetime. I cannot recommend it highly enough and will definitely be returning. If you’re looking for the perfect blend of comfort, quality, and genuine hospitality – look no further.

Hotel Cristina was amazing. The views were spectacular. You could see Vesuvius, the area surrounding Sorrento and the bay of Naples. The rooms were gorgeous with a large private balcony. Amazing air conditioning. The room was so cold every night (which is rare for Italy). Great restaurant with amazing food. Breakfast was included every morning with a wonderful variety of foods. They also serve snacks, lunch, and dinner- all of which was incredible (better than the food in town and some of the best meals we ate). But most importantly the staff was friendly and the highlight of every day (especially the concierge, chiara, Francesco, Anna- among many others). The owner was lovely. Will definitely return.

Beautiful hotel and friendly staff! Fantastic views of hills and water especially from the top floor pool. Shuttle bus service makes getting into town easy. Would definitely stay here again A+++

Room was modern with stunning views of the ocean from our balcony. Free shuttle bus into town was very helpful. Staff were so lovely and friendly. Would stay again. Not far from the town centre.

The hotel is beautiful, well located, and has excellent facilities. Breakfast is great, and the pool is perfect for relaxing at the end of the day. However, we had issues that significantly affected our experience. The shower in our room had very low water pressure, and even after reporting it three times, nothing was done. They didn’t even offer to move us to another room. Additionally, although we booked a double room, we were given two single beds pushed together, which kept separating. Despite the positive aspects, the lack of attention to these basic issues left us quite disappointed.

Overall, we had a positive stay at this hotel in Sorrento. The location is perfect — right at the end of a lively high street with fantastic restaurants within a 5-minute walk, and only 15 minutes down to the ferry port and beaches (though be prepared for some steps). The breakfasts were a real highlight, with fresh omelettes made to order and a nice selection of other options, all enjoyed with beautiful views from the breakfast area. Most of the staff were friendly, polite, and helpful throughout our stay. The rooms were fine — nothing particularly special, but clean and with excellent air conditioning which was essential in the heat. One downside was the shower, which would flood the bathroom floor every time it was used, which was frustrating. Unfortunately, our experience was soured on our final day. Our flight wasn’t until the evening, so we planned to relax by the pool and freshen up before heading to the airport. When we asked about facilities like showers and changing rooms, the hotel’s attitude completely shifted. Suddenly we were treated like an inconvenience rather than guests who had spent well over £1,000 for a stay. They insisted we had to leave the room by 11am and could only use the pool until 1pm — after which, we were left with nowhere to shower or get ready, in 33°C heat, before our flight home. When we politely raised this, the manager was incredibly rude, dismissive and argumentative, even speaking over us rather than offering any solutions or even basic courtesy. I understand that hotels don’t have to provide post-checkout facilities, but it’s the attitude and lack of basic hospitality that really disappointed us — especially for the price paid. Most hotels we’ve stayed at would at least try to be accommodating. In summary: a good hotel in a brilliant location with great breakfasts and generally nice staff — but be very cautious if you have a late flight, as you’ll essentially be kicked out and disregarded as soon as you check out. Sadly, this experience changed our overall opinion of the hotel and we wouldn’t stay here again.

The location of this hotel is perfect - walkable distance to shopping and restaurants, marina, port and train station. The dining room has a beautiful view of the ocean as well. The staff was friendly but be aware the English of the staff for breakfast can be a tad limited. The breakfast buffet was tons of pastries and toast/bagels/croissants, a few fruit options, cereal (with very warm milk) and cold quiche. The best cooked breakfast option was the omelette or the toast with ham and cheese, the eggs and bacon were very undercooked. Overall for a free included breakfast we enjoyed it every morning. You do only get one coffee though which my husband was not thrilled with. The restaurant for dinner however was outstanding and if you're staying here definitely make a point to eat here one night. Our room was fine however the ceiling is paper thin and not sound proofed at all. It sounded like someone was moving heavy furniture all night long above us. Maybe add some sound proofing to the ceiling as we did not need the super high ceilings and would have preferred the quiet at night. The mattress was an old spring mattress and was very uncomfortable. That would be my main suggestion would be a major overhaul to the beds. Definitely request a 3rd floor room, we had family stay in the lower rooms and they were not happy at all with their accommodations. The view from the 3rd floor garden room we had wasn't bad, with views of the cliff and trees but the lower down you go the worse the view gets. A 3rd floor sea view room would be the most ideal room to stay in. The pool was small and very cold but we did not use it so that didn't really matter to us. The grocery store across the street had great options if you don't want to have to eat out every night.

Hotel Rivage is absolutely superb in all aspects, the location is fantastic, the staff are very friendly and welcoming, the hotel astetics are very good! The food and drinks are fantastic and the pool area is great for chilling out and lapping up the sun and glorious mountain and sea views. I would highly recommend staying at this hotel if you are spending time in Sorrento. We will absolutely be staying here again in the future. 5 stars all round.

Hotel Rivage was even better than expected, we've just come home from a week in Sorrento and had a dream holiday. The staff are warm, friendly and remember your names, the breakfast staff in particular - Grazie! The cleaners always made the room perfect and it was super clean to begin with too, the room was spacious and the aircon was excellent (which was needed during the heatwave of 36°). Overall the hotel is just so beautifully done, it's compact but cleverly designed, the bar feels like a 5* hotel with views overlooking the bay. The friendliest place in Sorrento to be honest! We're recommending to our friends and family and will be back again 🌞 Zoë & Tom

Hotel refused to present us with a receipt OR proof of no refund. Really uncooperative and unhelpful. Hotel staff have redirected us to a purchasing agent. THE AGENT PURCHASED THROUGH was also unable to provide proof of no refund because it is not their job either apparently. Double check cancellation policies before booking as emergencies can happen at any time and neither agent or hotel will be willing to help you recoup the money lost. Also, the view was poor, the room was very dirty, and the shower clogged. It’s weird for a business to bully customers in the reviews as well.

Decent stay, but poor management left a bad impression. Restaurant and reception staff were friendly and helpful, and the room was fine overall, but the toilet was in poor condition—leaking shower, broken seat and flush. Some days, cleaners forgot to leave towels, so we had to ask at reception. The real letdown was on our last day—with a late flight, we hoped to freshen up after checkout, but were told to leave by 1pm and no shower facilities were available. The manager's dismissive and argumentative attitude was disappointing. Wouldn’t return.

Planning our trip to the Amalfi Coast we knew we wanted a hotel right on the coast. This place was the perfect one. Great location in Sorrento. Amazing ocean views from the property and our hotel room. The pool and the beach are definitely the highlight. The pool has a really great deep end with a platform and some really good shallow ends for kids. It’s huge! The beach lagoon is perfect for swimming, especially for families. Beach chairs and umbrellas are provided. Couldn’t have asked for better service either. So friendly. You can also walk to many great restaurants and shops nearby or use the hotels free shuttle to the city center. Oh and a great breakfast too!

This is definitely not a 5 star hotel. The location was very good for Sorrento, however the hotel, food and most of the staff let it down. The decor is unwelcoming, cold and almost clinical. The views were lovely and the garden area very green but this hotel lacked warmth, personality and any feel of luxury which you would expect given the 5 star rating. The bar area was shocking and lacked atmosphere. It is also a health and safety nightmare as all flooring is tiled including the balconies. It had rained during our 3rd day but because there was no roof to the balcony the tiles got wet and you couldn't see that it had rained. As a result my friend slipped and twisted her knee/leg very badly. There should be some kind of warning should the floor get wet. When ringing down to reception and asking for a bandage to strap the leg, we were told they didn't have such things. There lack of consideration was extremely poor. They suggested if it was that bad to go to the hospital but without any aid or assistance from them. When it came to the food, the staff really need to be conscious of peoples allergies/intolerances and should explain exactly what they are serving instead of just plonking food down. All in all the hotel was very disappointing.

Beautiful hotel reflecting a 1960s design. Architecture was fabulous and the hotel beautiful. Very clean, beautiful beach area and pool. Staff very nice, especially the housekeeping staff. Views exceptional! Gardens lovely. We enjoyed our view of Vesuvius and the daily boats in the harbor very much. Breakfast was satisfying, however lacked excitement, with the same layout daily and no new options - egg buffet always cold. Overall a nice hotel experience in Sorrento and we enjoyed our stay and our excursions.

We had such a great stay at Hotel Parco dei Principi. The views are incredible, and the complimentary champagne on arrival was a really nice touch. The private beach is beautiful with crystal clear water, and I loved starting each morning with such an amazing view. The shuttle was super easy to use and made getting to the center very convenient. The staff were always kind and helpful, which made the whole experience even better. I’d definitely stay here again.

Fantastic place to start your experience in Sorrento . Top notch service beautiful hotel and a breathtaking view from your rooms. The waiters to the servers were more than pleasant and accommodating. The pool service was great too. Cannot say enough about our experience. It was a memorable vacation for our group of 7 happy travelers Thank you for the memories

Disappointed Stay – Beautiful Views, Poor Service We recently stayed at this hotel for three nights, spending well over $2,000, and unfortunately, our experience was far from what we expected at this price point. Our room was situated directly below the dining area, and every night was filled with the sound of chairs scraping across the floor above us. It made getting any rest incredibly difficult. It’s baffling that a hotel of this caliber wouldn’t consider proper soundproofing or at least avoid placing guests in such a noisy location. The beach staff experience was even more disappointing. One server took away a drink we were still enjoying, insisting it was “bone dry” when it clearly wasn’t. He offered to replace it but then vanished for over an hour. Another staff member eventually brought us a new one—only to charge us again. The lack of accountability and basic courtesy was surprising and frustrating. Then there was the laundry. We were charged over $200, only to have our clothes returned smelling like dirty socks. When we brought this (and our other concerns) to the front desk, the response we received was shockingly dismissive. The staff member, who lacked any real sense of hospitality, simply said, “Should’ve told us sooner,” as though that somehow excused the situation. After two amazing weeks traveling throughout Italy, this hotel was a disheartening final stop. Yes, the views are beautiful—but views alone don’t make up for poor service, rude staff, and a complete lack of accountability. We expected far better. Reached out to our credit card company to try and help us resolve this issue, only to be informed they need to speak with the hotels manager who was no where to be found today.

Our stay at Parco dei Principi was a huge disappointment. The first room had black mold in the vents, which made my daughter and me sick. The hotel brushed it off as “humidity” and didn’t move us until i showed them pictures of the moldy vents—two days later!! In the new room, none of the showers worked and the only water available was scalding hot. My family of five couldn’t even bathe that night. Beyond that: the pool was dirty and often closed for no reason(light rain?!), furniture and rugs were worn and filthy, and the bathrooms badly need cleaning and resealing. This is nowhere near 5-star quality. Worst of all, after weeks of back-and-forth, the hotel refunded less than they promised, shorting us over €130. If this is how they handle guests after a terrible stay, it says everything. The breakfast staff and Blu Bar bartender were wonderful, but they don’t make up for a property that is unsafe, poorly maintained, and dismissive of guests. There are far better hotels in Sorrento—avoid this one.

What a lovely hotel, we stayed for 4 nights just last week. Staff were friendly and couldn’t do enough to help you. The rooms were spotless and kept clean and tidy every day. Breakfast was amazing and personally catered for our dietary requirements. I don’t think you could get a better location being so close to Marina Grande with a bus service every 20 minutes going into the centre. Would highly recommend this hotel it is small and personable.

A great location, with attentive staff, clean, with a good breakfast. Rooms are small but manageable. The only challenge we had at the hotel is the noise. We struggled to sleep as people (other guests) have no respect for others in the middle of the night - talking loud, slamming doors, walking loud up and down the hallways and stairway and talking on the phone. I understand the hotel can't control the guests but it is nearly impossible to get some rest. If you are a sound sleeper and want to be away from crowded streets, you'll enjoy this place. We appreciated the location very much and hotel staff was very helpful and professional.

Hotel Del Mare is it! This elegant and unique little spot is Sorrento all in one! From the beautiful tiled lobby to the rooftop terrace overlooking the Maria Grande harbor, it’s all you need for a relaxing stay. There are little touches you can’t put a price on like the downstairs breakfast area literally carved into the mountain rock or that view of Vesuvius from the sea facing rooms and roof. The staff was absolutely accommodating at every turn, especially our night man Tony Montana (he assured me this is his given name). Tony was amazing. Each night we were fortunate to encounter him he was so generous with his time, even in the early hours for our 2:30AM departure. Tony is a perfect example of who the people of Sorrento are and he absolutely made our Honeymoon send off a breeze. If you’re looking for somewhere to rest your head easily with a two minute walk to the public beach or amazing food (DO NOT skip Da Emilia), book now.

Other than lack of hot water for a shower the hotel was very pleasant and comfortable. The staff was very welcoming and the breakfast was the best buffet I've ever had. Lots of choices. It was pleasantly located by Marina Grande with one of our favorite places to dine nightly within walking distance.

Enjoyed 3 nights here with a family of 6 (across 2 rooms). Rooftop terrace was fantastic. All of the staff was kind and helpful. The location is about 15 min from city center - but the small fishing enclave and beach is wonderful all on its own.

The only downside is the size of the shower! Very small! But the room was nice and the whole place was clean. Service was very nice. And the location right on the sea is beautiful

Basically a Motel 6. Paper thin walls so good luck sleeping with the noise. Moldy fridge. Kinda ghetto, old towels, no free water. No gym. Spacious room and decent location though

Incredible boutique hotel in a great location- walking distance to downtown and great restaurants & shops. Service was spectacular as was the breakfast. Many thanks to the staff that made our stay quite enjoyable.

Stayed one night in this lovely hotel just outside Sorrento. Wish we had more time to spend here. Staff were so welcoming and wonderful. Rooms are excellent with comfy beds, great bathroom facilities and fantastic views of the bay of Naples and Vesuvio. Breakfast was excellent. Nice little pool on the roof terrace as well. Highly recommended.

Excellent. Recommended. 1. A great serine view of the Naples gulf from our Superior room sit-in balcony 2. Location : a short 12 minutes walk (up/down hill) from the pedestrian streets downtown 3. Service was exceptional. Friendly , accommodating and always available. 4. Room was very clean. And spacious, exactly like in the pictures. Bathroom was large with some modern twist. Very well ventilated. 5. Breakfast buffet had a lot of variety. The offerings changed everyday. 6. Rooftop infinity pool (5x5x1) was great to cool off on a hot August day.

We absolutely loved this hotel! Just far enough from the hustle of town to feel private. The walk was lovely to town. Rooms were big for Europe. Breakfast was a highlight. So many delicious options and with the best view ever!

Just got back from a 5 night stay. Cannot fault this cracking hotel; room was gorgeous with fantastic views (we had a superior room) and staff who couldn't do enough to help. Only slight downside to staying there is the road outside which is a bit scary until you're used to Italian traffic! No traffic noise to speak of whilst in the hotel. Spotlessly clean everywhere too. Would definitely recommend.

My mother and I stayed at Boutique Hotel Helios for 3 nights at the beginning of July and we had a really wonderful time. The value of the hotel with the complimentary breakfast and service was excellent. The staff did a great deal to help us throughout our trip with providing suggestions and helping us to call taxis, etc. The hotel has a pool which was lovely! The only downside to this hotel is that it is a bit of a walk to the city center (15 minutes), and this was only a problem because it was very hot in Sorrento at this time. I think if the weather had been cooler it would not have even been a factor to consider. The view of the sea and the fact that the hotel was not in the hustle and bustle was actually ideal.

Superb experience, pool on the roof is big enough and the scenery is world class.

Our stay was perfect from start to finish. Staff is exceptional here, especially Federica from the Front Desk. She was so kind, friendly and went above and beyond for us during check in. Thank you! All the serving staff is equally great, remembering things like dietary restrictions, always quick and attentive. Pools are both nice, hotel location is perfect (10 min walk to town), rooms are spacious, balcony ocean view is stunning! Overall 10/10!

We had an absolutely amazing stay at this hotel in Sorrento! We booked 5 rooms for our group, and every single detail was outstanding. The staff truly went above and beyond for us—when we accidentally left some luggage behind, they arranged to have it delivered all the way to Rome the very same day. That level of service is simply extraordinary. The hotel itself is beautiful and very well maintained. The gym is excellent (one of the best I’ve seen in Italy), and the breakfast each morning was delicious, fresh, and generous. Between the incredible service, great amenities, and warm hospitality, I honestly can’t say enough good things about this hotel. Highly recommend to anyone visiting Sorrento!

We stayed here for one night on our honey moon and I wish we had booked more days here. The room was absolutely stunning. The view from the rooftop pool was breathtaking. All of the staff were amazing especially Angela who was working the rooftop bar, she was the sweetest! If we ever come back to Sorrento in the future I will definitely stay here again.

Best experience. Everything is on point at this hotel and they have the most incredible hard working friendly staff. My room was gorgeous, the food is incredible and the views are spectacular. So close to the square with anything you need. I used the state of the art gym, visited their spa, swam in the roof top and garden pools plus ate in their 3 restaurants and bar. It’s 5 star in my opinion. They provide everything with out having to ask. I didn’t want to leave. Shout out to Angela at the pool she’s amazing and Massimo the bell man, also the ladies who service the room. Front desk is so efficient and the servers go out of their way. Best breakfast I’ve seen. Can’t wait to return! Also internet works great.

Stay at this hotel if you're going to Sorrento! From the service, to the rooms, to the location, what an amazing hotel! The views from the rooftop pool of this hotel are so beautiful, you won't believe they're real. You can start every day with a delicious breakfast, then swim in one of their two beautiful pools. Need a drink or a snack, it's available. The staff, waiters, housekeeping are all extraordinary!

We were so in awe of this place! It was our first time to Italy and we had read so many mixed reviews on the hotel, so we were a little hesitant, but this place was PERFECT. The location was amazing- right off the main drag so you could walk everywhere, but it still felt private and not too busy. The rooftop pool overlooked the Mediterranean, and it was gorgeous! They were also one of the only hotels that already had their pools open (we went in April). Not to mention, two pools! One was a rooftop and the other was in a garden setting right off the restaurant. The continental breakfast was great as well, especially given that they don't really have hot breakfast in Europe, but here they did! The Chef was making omelets, potatoes, meats, etc., all included with the stay. The hotel was clean and quiet. Most importantly, the staff was AMAZING. If you were to take away one thing from this, it's that I have never met a better, more caring group of people. They are kind and friendly! We ended up canceling our trip to Florence and staying there because we loved it so much. They were able to accommodate us in a different room since we did end up staying and moved everything down for us! We got back from lunch, and everything was taken care of! When we first got there, they walked us through the hotel and to our new room, gave us a little tour to make sure we knew where everything was. When we were leaving, our flight wasn't until the evening, and they held on to our suitcases for us! I just can't say enough positive things about this place! Highly recommend and we will be back!

Great location just outside of old town. Staff was very friendly. Rooms and hotel was very clean. It seemed as if someone was always cleaning. Close to train station and great value. Breakfast was also nice to have before heading out for the day. I would recommend and stay here again.

The air conditioning in our room was extremely weak, making it difficult to sleep at night. Despite calling the front desk multiple times to ask for help, the issue was never properly resolved. Breakfast was very basic. On a positive note, the location, shower, and bed were decent — but unfortunately, the AC problem was a deal breaker for us. We would not recommend this hotel.

This hotel was a big disappointment and definitely not worth 4 stars. The breakfast had very little variety, and while the servers were fine, the overall experience was poor. The air conditioning barely worked, making the nights uncomfortably hot—I had to rely on my own mini fan. No daily water refill was provided, which is very different from other hotels I’ve stayed in. Even worse, my room door could not lock properly, which felt unsafe. The WiFi was extremely weak, and the whole system and structure need serious renovation. From the outside, the property looks excellent, but once I unpacked and stayed, it turned into a nightmare. Not recommended unless major improvements are made

My wife and I really enjoyed our 3-night stay here. We visited in late September and had great weather. The hotel is nicely decorated and we loved our terrace balcony with a great view of the bay. We also enjoyed the hotel breakfast. We did not make too much use of the beach but it is pretty rocky down there so I would recommend bringing some water shoes or flip flops. We also had dinner one night at the restaurant and the food and service was fantastic.

We had a wonderful stay at La Tonnarella for two nights on our way to Positano from Rome. I wish we had stayed longer! The staff was extraordinarily pleasant and helpful - even working out a time for us on the beach. The room had an amazing balcony overlooking the bay of Naples and Mt V. The A/C worked fine and the bathroom was large and adequate for my family of four w/two sinks. The location was ideal, just a short walk to the restaurants and stores in Sorrento.

This hotel is absolutely amazing. You can't beat the location, right on the cliffs edge yet easily walk to town. The hotel is classic elegant Italian style. The private beach and bar are a great place to relax and have fun. Food was exceptional whether in the breakfast room or patio with stunning views all around. And the staff...top notch. This hotel is the ultimate Sorrento experience.

Our bed mattress and pilloews were as hard as rocks. Tiny but the terrace and was amazing. Little beaitiful walk to gorgeous downtown Sorrento. Breakfast and service was amazing

Highly recommend LaTonnarella. It is in a great location with breathtaking water views from the rooms and dining room. The hotel’s decor is beautiful. The staff is very pleasant and professional. The food is delicious. We wished we could have stayed longer.

I think is good place for given price range in Sorrento. Some stuff we were missing. But room was clean and clean every day, very comfortable beds and nice service. We spend really nice time in Sorrento and around... so just for sleeping is a nice place and good location.

We really enjoyed our stay. Great location...we never needed a taxi. 10-15 mins to main bars,restaurants etc...but plenty withing 3-5 mins Lovely pool (deep at one end) with decent sun beds. Breakfast was ok...some GF options for me and fruit, cereals etc. You could order eggs, omelettes etc from the menu. All staff were very friendly and helpful.

We booked a 4-night stay at the hotel. It’s close to the city center and inexpensive. For the first three days, everything was really great — quiet, a bit old, but definitely good value for the price. On the fourth night, we stayed in a different room on the first floor (this was how the booking was made through the website – we’re not sure why). They moved our luggage to the new room. The last room was terrible: the lock was broken, there was no water pressure in the shower, the bathroom was dirty, and it was impossible to sleep because of all the noise from the street, the staff, and the hotel guests. In short, if you stay at this hotel, make sure to book a room on the third floor or higher.

Hotel is great location - 5 minutes from the train station and 10 minute walk to the main square. Rooms very basic, with floor of the shower peeling otherwise clean enough. What ruined the hotel for us however was the AWFUL staff. There was an older gentleman the first night we arrived who was lovely however both the man who worked by the pool (very grumpy) and the woman at reception were terrible. We were given one room key and half way through our trip we asked for another key as we were doing seperate things and meeting up later, this woman replied “no” and turned her back with no explanation. Never greeted us when we were coming in/out of the hotel and said hello. Another time we went to ask something and she ignored us at the desk for 10 minutes before leaving to get herself a glass of water. We also heard her and another man mocking other guests. Upon checking out, she never asked how our stay was…just rudely demanded we pay the city tax despite the lovely man on the first night telling us we had nothing to pay. For this reason and the woman’s disgusting customer service, we will not be staying here again.

Central, but no parking spot. They abuse you with the AC for whatever reason. But the rest is good, great breakfast and awesome location. Savory breakfast options lack, but sweet is nice. Big balcony + smoking spot. Coffee machine broke one morning and we were left to fend for ourselves in the wild streets of Sorrento uncaffeinated and afraid.

The hotel as an excelent location near to train station, the personal are very polite and the breakfast awesome. the downside is the strange smell in the bathroom was undesirable.

The hotel is incredibly hard to get ahold of and refuses to help you book large stays. Horrible horrible hotel service. I'm so happy I didn't end up giving them any of my money! I can only imagine how bad the service would be if I actually ended up staying here.

We have had the most wonderful time at this hotel. It was exactly what me and my partner needed for our week stay in Sorrento. The staff were extremely friendly and helpful, Rosie (the housekeeper) was one of the best we have come across. Cleaned our room everyday to an immaculate standard. Ferdinand cooked up a delicious breakfast every morning, and was always so cheerful. We would definitely stay here again. Thank you for an amazing stay.

This hotel is in a great location! Our junior suite had a nice big bathroom and room as well as a small balcony with table overlooking the street. We enjoyed having space to spread out and even have friends over to share a drink in our room. The breakfast was the highlight! Each evening, the chef starts to prepare delightful pastries for the next morning and the spread is wonderful. We really enjoyed the variety and delicious options to start our days. The rooftop has a large amount of seating but we were disappointed that it is not open to guests until the bar opens at 7. It would be a great place to read a book or enjoy the beautiful day.

From the time we arrived until the time we left, we were made to feel extremely welcome and valued. A special mention goes to Rosie who could not have done more to have made our stay any more pleasurable. The location of the hotel is ideally situated within easy walking distance of everything including the port and train station. The rooms were well appointed, clean and comfortable and the roof top bar and terrace was a delight….as was the buffet breakfast, plenty of variety and a friendly greeting every morning. 😊

Close to the train station and the markets it makes the location great. If you want a more quiet vacation this may not be the location but if you love people watching from the balcony it’s perfect. The hotel was exceptionally clean and the housekeeping was above and beyond even straightening and rolling phone charging cards. The breakfast was great and they were super quick with making coffees. Service was always warm and welcoming.

This hotel was absolutely perfect for us, the location of the hotel was great as right in the centre of Sorrento town! Breakfast was included in our stay and what a great spread they served. We were only meant to stay for 2 nights but after our flight being cancelled we asked if they had room for us to stay the night they upgraded us with the same charge for the room! The staff have been so kind and very friendly! We will definitely reccomend this hotel and would love to stay again when we come back!

Our room was clean and spacious and we had a balcony overlooking a street full of shops. Just a block from the center of town, so it's a great location. The chef who makes breakfast is a treasure. Laundry service is €20 per bag, which is reasonable for same-day service. My only complaint is that the beautiful terrace isn't open for guests to just drop by and relax during the day; it's only open at night when they have a bartender on.

We really liked the hotel. The staff were excellent, from reception to dining room to cleaners - they were all great. The location isn't as central as we'd expected but the town centre is in walking distance. The rooms clean, well maintained but need refurbishment. We would still recommend this hotel.

First class service from the minute you arrive. Food excellent, pool fabulous. Very relaxed atmosphere. Bed really comfortable and hotel quiet at night so slept well. Every member of staff goes above and beyond to ensure a wonderful trip. Beautiful garden to sit in. Would definitely return and highly recommend.

We had the pleasure of staying at this hotel in Sorrento after a last minute transfer, and it turned out to be one of the best surprises of our trip. The hotel exceeded all our expectations. We were able to experience three different rooms during our stay, and each one was spotless, comfortable, and perfectly maintained, a real testament to the high standards of cleanliness. The breakfast was outstanding, with plenty of variety and everything fresh and delicious. The pool is large, very clean, and a wonderful place to relax. What truly makes this hotel special, though, is the team. The staff were consistently kind, attentive, and professional. A special thanks goes to the manager, Mr. Massimo, for his warm hospitality and dedication to making our stay exceptional.

The staff were super lovely and helpful checking in and offered us a cot for the baby, which we really appreciated. The room had a couch that turned into bunk beds for our other kiddo, as well. We were able to leave our car after check out and take the shuttle into Sorrento for a day trip and then picked it up that evening. Parking is tight but doable. The pool was rather chilly, especially the kiddie pool, but it was still a good time, and even though our room didn't come with a view, we were still able to see the water/sunset. Oh, and the water pressure was amazing.

Book this hotel - it is brilliant! All staff are warm, welcoming and friendly. Very cheerful and helpful service. Food is great too. Met a few regular visitors that use this hotel as their preferred choice.

The hotel is located and set back into the mountains from the main road. Views from the hotel are scenic and look out to sea, beautiful sunsets. The hotel is managed well, the staff are all wonderful, willing to help and assist at every opportunity. The room we stayed in was with the sea view, balcony with loungers, great sun trap. The room was clean, tidy and offered quietness. Food and house wines offered were good too. The house wines were 13 Euros, great tasting, easy to drink too. Drinks menu offered a variety of drinks at reasonable prices. Pool is maintained clean, and I do mean clean. Loungers, each has a sun shade! Blue clean towels provided. Pool bar and snack bar. On pricing, you do pay a tourist tax, 4 Euros each day for the first 7 days, on the 8th and longer no further charges. Overall, a lovely place to stay, because of the location, the hotel provides a bus into Sorrento, leaves on the hour, and takes 12 minutes, so the pick up is the same point as dropped off. Easy then to trundle down into the picturesque town. Italian drivers cars and mopeds are plenty, be aware of your surroundings when crossing the roads, even on pedestrian crossings! Love the area being a great location to Positano, Almalfi and Rovello, a must trip, beautiful. We booked ours with the hotel, only 8 people max to a smaller vehicle, given vehicular access to the narrow streets. 115.00 Euro with a lunch and a variety of food and drinks, our guide, Mariano Morvillo The guide lives in Sorrento and out of season travels the World too. Very knowledgeable and educated to give you the best experience in a small group. Have a lovely holiday should you visit.

We were very excited for this holiday and from the moment we arrived the older man on the reception said to visit his friends restaurant for a simple meal cost us €450 in a no view, no prime location when we asked for pizza but the hotel check in had closed. Next the room constantly had ants in, all the time, even in the bed everyday. Then night staff was so extremely rude when I had a transfer issue when he could see I was rang at 5am and this was incorrect, he just said no English rudely and didn’t try to help us. The staff were below poor. Shame as one pool staff member was amazing and the lady at the reception, the rest are extremely rude and as if they are doing you a favour. I worked in hospitality for 10 years before my current occupation, and I expected them to be accommodating.

Excellent hotel in the outskirts of Sorrento. It was in a beautiful area. The hourly shuttle bus down into Sorrento was a godsend! We wouldn’t recommend walking down, the road was very busy ! We are so glad we opted for the seaview rooms ! Great to sit and watch the boats and great sunsets !

Loved staying at Hotel La Meridiana. It had everything I wanted for my stay in Sorrento, a straightforward hotel in a good location. It's a great base for a holiday exploring the town. The staff were friendly and helpful. Rooms clean and comfortable. Food tasty and kept us going. The star of the show is the roof terrace, cracking views, and a great place to unwind. I'd say the hotel outperform it's "official" star rating.

The hotel is in a fantastic location in Sorrento, close to the bus & train station and a short walk into the centre of town (5 mins). Even though it is so close to everything it is in a quiet location so you can sleep well. The rooms are very comfortable and extremely clean. Only 1 minor thing is the rooms could do with a kettle or coffee maker in them. The staff are so lovely and friendly at the hotel, and very helpful. Breakfast is fantastic, especially the gorgeous pastry tarts. Evening meals are good, only minor complaint not many fresh vegetables, peas were tinned and frozen veg. Would definitely stay at this hotel again. Roof top terrace is stunning and we had the best Lemoncello Spritz in Sorrento on the rooftop terrace.

Currently staying here and really nice. Got a sea view hotel on the fourth floor. Hotel is nice and clean. Rooms are a tad bit small but still spacious. The balcony is big too. Totally recommend even though a but expensive. Situated really conveniently around bars and restaurants and market places. Everything is a short 7-15mins walk. Rooms doesn’t have kettle or any morning complimentary food like coffee tea or biscuits but if you go to the reception they will provide you with hot water and cups.

We love this hotel! Our favorite stay in Italy! Our terrace looks out to beautiful views of the sea. Delicious breakfast! The staff is welcome, friendly and helpful. We are especially grateful for Albino! We’ll be back!!!

Poor food, although plenty. Not always hot. Service is ok but distance, little interaction. Rooms basic but clean, shower is small. Great location, easy walk into town and away from noise

We stayed a week at La Meridiana in Sorrento Italy. The hotel is conveniently situated close to the centre of town and is an easy walking distance to all amenities for shopping and travel. The room was clean and bright with housekeeping daily. Breakfast is fresh with a lot of variety and one coffee is prepared for you. You’ll need to choose a breakfast time slot of the three available on a schedule. Be aware that the rooms advertised are not balcony rooms. A balcony room with a view is an additional 30 euros per night paid at the hotel reception desk so you need to contact them before you arrive to book this type of room. Be advised that check in is 4pm! La Meridiana is an updated older building with little soundproofing so you’ll get to know your room neighbours well and enjoy the street & traffic noise 24/7. Basic things like a daily bottle of water per person is NOT included but you’ll be generously given one bottle of water for the room to last your entire stay! We had one bottle for the two of us to last seven days!!! The bar fridge is stocked with water and drinks at an additional cost. Be prepared to pay an additional 50 euros deposit for a key to your room safe conveniently built into the wall of your room. Refundable of course, as long as you don’t lose it. There’s no iron or ironing board and they’ll only provide you with one key to the room to share with your partner.(so you can’t leave the AC turned on when you’ve left to sight see to return to a cool room) Lastly you won’t be able make yourself a tea or coffee in your room as this basic facility wasnt provided. The internet connection was good and we didn’t have a problem over our stay. The staff were polite and helpful and spoke conversational English well. Overall, a clean basic 3 star hotel missing some of the usual expectations of convenience that other 3 star hotels provide without question.

Nice hotel, not far from the shops, but can be expensive to travel from hotel to the ports if you don't want to walk, hotel staff very friendly and helpful, restaurant food OK but not typical Italian dishes just has the flavour of Italy, would have preferred authentic Italian choices. Disappointed with the aprettivo nibbles served in sealed packaging, crisps and terelli, no peanuts or bruchetta and had to ask for olives, but the view from the roof terrace was special the bay of Naples looked beautiful.

Absolutely a 5star experience. The attention to detail was beyond. The views are spectacular and the breakfast in the morning is the best yet in all our stays in Italy. I can’t express enough of how amazing this stay was!! ♥️🍋

Hotel Belair was the key highlight of our honeymoon trip - an accommodation that we spent more money on for our celebration. We were really looking forward to it and it definitely exceeded our expectation! The entire stay was so pleasant - breathtaking view, extremely beautiful architecture and room, professional staff and very comfortable bed. We enjoyed ourselves so much. It was an unforgettable experience ☺️

Wow wow wow. We absolutely fell in love with belair hotel. The architecture, the mix of modern and some antique elements and interior design was all spectacular. The service and the people were incredibly friendly and welcoming. We met the owner and architect Mario, he was so kind and welcoming. The staff working there, annaliesa and Francesco helped us everyday and were so kind. I would recommend this hotel to anyone wanting a beautiful view and incredible service. We 100% would be back. They have an incredible attention to detail when it comes things in the room to make guests feel comfortable.

We LOVE this hotel so much that we extended our stay. Designed with attention to detail it has a real “honeymoon” feel to it. A tasteful mix of modern, stylish and authentic. We will come back!!

This hotel is absolute amazing! The staff at the reception was so sweet and super welcoming. Breakfast was delicious with lots of options. Rooms nice and clean with the most spectacular view!!

If I could give 10 stars, I absolutely would! I am head over heels for Hotel Belair. Just a short 15-17 minute stroll from the bustling central square, this boutique gem feels like a little slice of heaven. Each floor has its own unique charm, with the enchanting scent of Ortiga Nico D’India wafting through the air and a fresh, cool art motif that delights at every turn. The front desk team—Michele, Antoni, Ulga, and the whole crew—goes above and beyond, making sure every moment of your stay is seamless and wonderful. The hotel’s restaurant, led by the amazing Anna Lisa and the charming Francesco, is pure magic. Their service shines bright, filled with great conversation, spot-on recommendations, and even treasured traditional family recipes! I’m already dreaming of that Caprese cake and the unforgettable orange and lemon zest jams. Our double superior suite...just stunning! With a balcony and a view so beautiful I wish I could bottle it and take it home! The shower was pure bliss, and those gorgeous tile floors? Absolutely perfect. And credit to the housekeeping team for keeping everything flawless. Grazie mille, Hotel Belair Sorrento! We’ll be back before you know it!

First, lovely views but this isn’t the only hotel with that in Sorrento. Their staff stole 4 of my shirts from my laundry, admitted it in an email, and I guess it happens so routinely it was treated like no big deal, including management. Crazy stuff! The short version, if you don’t want your things stolen then you should reconsider this place. People who steal don’t stop!

An amazing stay on this estate. The animals were a particular highlight. All the staff were very friendly and helpful and the restaurant was really high quality too!

We had an wonderful stay at Relais Regina Giovanna! We were a two family group and we could not have found a better location to base ourselves with kids! The location is beautiful with the private beach being such a treasure to have on site. The food was incredible and staff were so helpful and kind, always willing to help with anything big or small. We stayed in the apartments and they were perfect for our two family group - the site has everything you could possibly need! We are already dreaming of a return visit!!

I shared the room with my parents, and we could not recommend this place enough. We shared one room (family room in main house), and it was spacious and beautiful (more than adequate space for three people). The serene location and privacy of the accommodations were perfect, and the resort grounds are incredible. There were lots of trails through lush foliage including olive and lemon trees. The private beach and bar major perk and reward for descending stairs (which you should be prepared for)! Given that it is a bit further from Sorrento center, they offer a shuttle service to downtown (you have to sign up for the rides ahead of time), but it was easy enough to taxi to and from the train station. The offerings at the restaurant for breakfast (which was included) and dinner varied and were delicious. The staff including their fur friends were friendly, accessible and attentive. If we are lucky enough to travel to Sorrento again, we would surely would return here.

Absolutely amazing place. Great for families and people with pets. Massive farm filled with olive orange and lemon trees. Super friendly staff. Great location. Just outside of Sorrento main town. There is even a shuttle that runs to town and back every few hours. Very accommodating. The hotel rooms are exceptionally luxurious. The facilities and amenities are top-class. Will return!

We are in love with Relais Regina Giovanna! The grounds are wonderful, we were in love with the flowers, lemon trees and olive trees. The private beach is a little heaven. We had two rooms for our group: one in the main section and an apartment for a family of four. They were spacious, the beds comfortable and the views fabulous. We enjoyed two dinners and a lovely breakfast each morning. You do have to plan your adventures away from the property as they will require a cab ride or the hotel shuttle. The staff was kind, attentive and helpful! I highly recommend this gorgeous place as a place to unwind and relax.

My husband and I stayed here in June for our honeymoon. It was our first time in Italy and this hotel was a highlight of the trip! The staff are so friendly, especially Gabriele! My husband and him became friends and he made sure we were okay during our entire stay. The private beach is so great and refreshing. The water is beautiful and the service is great. The included breakfast is great and so tasty! They have great variety and its all home made! The shuttle service to and from Sorrento is so convenient! The gardens all around the hotel are stunning. 10/10 for everything! Definitely recommend this hotel to everyone! Bring refillable water bottles! Love this hotel and gabriele

We are traveling with our little dog companion and they were incredibly welcoming. Amazing locally sourced foods and wines Amazing stay and would highly recommend

Our stay at Residence La Terrazze in Sorrento was simply wonderful. From the moment we arrived, we felt more like family than guests. The service here is truly above and beyond – every request, whether big or small, was handled with care, professionalism, and a genuine smile. A very special thank you to Aurora, Daniel, and Giovanni, who made our stay unforgettable with their kindness and dedication. The housekeeping team also deserves great appreciation for keeping everything spotless and comfortable throughout our stay. And of course, the breathtaking views over the entire Bay of Naples and Mount Vesuvius are unforgettable – waking up to such scenery is an experience in itself. What makes this place unique is the people – they go out of their way to make every guest feel at home. It’s rare to find such warmth and personal attention. We can’t recommend Residence La Terrazze enough. We’ll definitely be back!

I recently had the pleasure of staying at Hotel Le Terrazze with my husband for two nights while exploring the beautiful Amalfi Coast. Our experience was truly exceptional, thanks in large part to the outstanding service provided by the hotel staff. From the moment we arrived, the team at Le Terrazze was incredibly helpful and attentive. They went above and beyond to ensure we had everything we needed during our stay. Not only were they friendly and welcoming, but their proficiency in English made communication easy and effortless, which we greatly appreciated. In comparison to other hotels we have stayed at, where we didn’t have the same level of service, La Terrazza truly stood out. The attention to detail and commitment to guest satisfaction were evident throughout our visit. I highly recommend Hotel Le Terrazze to anyone looking for a comfortable and enjoyable stay on the Amalfi Coast. The exceptional service alone makes it worth a visit!

Located above Sorrento, lovely view towards Sorrento. Clean basic room with furnished balcony. Kitchen with microwave is availble, Continental breakfast option. We stayed a little before the season, used the free shuttle to the center of Sorrento, runs every hour with a break at noon. It is highly recommended to leave the car at the hotel and take the shuttle to Sorrento and back to hotel. Daniel from the reception team was lovely, greeted us warmly and took care of us.

I booked this hotel through booking. Com. Before booking I read all the reviews and they all sounds great and I trusted them however our stay turned into a nightmare. The location was awful. So far from the city center and each time we had to wait in the heat for more than an hour for the shuttle to arrive specially going back at night when we were tired and had so much shopping in our hands. Then it was the cleanliness. I just don’t understand why people are capable of writing such non sense reviews. There were bugs, ants, spiders all over the room. There were no stool or anything for us to lay our suitcases so we put them on the floor when we came back at night there were ants and bugs crawling into our suitcases. My daughter was up all night long. She was scared she would get bitten by a bug. I even was bitten by them all over but the worst one was on my face under my left eye. The room was so dark, depressing, hard to access and needed to go down 40 steps to get in. Very smelly. Overall very bad experience and I don’t trust booking .com and none of the reviews . We end up checking out this hotel next morning and went into a hotel much closer to city center and much nicer and cleaner. But I regret wasting my precious vacation time dealing with such unnecessary problems. It was not fair to me and my daughter to suffer so much. I don’t recommend this hotel at all.

Positioned just outside of Sorrento, Residence Le Terrazze is a hidden gem that offers breathtaking views and an unforgettable experience. As soon as you arrive, you are greeted by the warm smiles and friendly demeanor of the staff, who go above and beyond to ensure your stay is nothing short of perfect. The hotel’s location is stunning, perched on a hillside that provides panoramic views of the Bay of Naples and the majestic Mount Vesuvius. There is a shuttle bus every hour that takes you to and from the town, you either want views in the tranquil countryside or the hustle and bustle of the town. One of the stand out things about Residence Le Terrazze is the exceptional hospitality. The staff are genuinely friendly and attentive, always ready to offer recommendations for local attractions, dining options, or even assist with transportation. Their passion for sharing the beauty of the region is evident and adds a personal touch to your stay. In conclusion, Residence Le Terrazze is a perfect choice for anyone looking to experience the beauty of Sorrento and its surroundings, it’s a very good 3 star hotel in my opinion. With its stunning views, comfortable clean accommodation, Great free laundry service and wonderfully friendly staff, it promises a memorable stay. Highly recommended!

Beautiful accommodation and even better service! Everyone was so friendly and helpful with outstanding communication from start to finish. The rooms are clean and comfortable and the shuttle is very reliable. Would definitely stay here again and recommend to my friends.

Had a really unfortunate incidence where we thought we'd booked this hotel through a third party website and we had not. Giovanni took amazing care of us and got us set up at the last minute during peak season. Thanks for caring and would love to come back and stay at Le Terrazze next time!

Very polite and friendly staff, they do their best so that you have convenient stay. Clean rooms and good breakfast. Excellent location near the train station and the centre. Thanks a lot.

Absolutely avoid this hotel. I stayed there for 2 nights (rooms 14 and 15) in July 2024, and I want to warn those who are considering staying here: • The manager is incompetent and a liar, in addition to being very unpleasant. She made a mistake with my reservation by giving me a triple room when I had booked a double room. She charged me more, and they never accepted their mistake. • Then, she wanted to give me a discount if I paid in cash. Thanks to the Italian tax authorities! • The room was very old, and the bathroom smelled like sewage. It faced a very noisy street starting at 7:00 AM. The rooms are accessible through the adjoining building and not from the hotel itself! • The towels provided were very worn out, even dirty. • Basic hygiene conditions for breakfast are not respected: fresh products (ham, cheese) are not kept refrigerated, and an employee offers bread to customers by touching it with her fingers!! Obviously, the staff is also incompetent and untrained. All previous negative comments are therefore true. For heaven's sake, avoid this hotel. In my opinion, they must have bought their 3 stars, which must be possible in southern Italy. Their only goal is to fill their pockets, regardless of customer satisfaction.

Great little hotel. The rooms have a good sized queen bed with bunk beds that fold from the wall. Perfect for families. The hosts were wonderful and accommodating and the hotel is an easy walk to all the hustle and bustle of the town. Nice little breakfast included.

A really lovely hotel with lovely people. in a accommodation nearby we did not have water, so we luckily changed to this hotel. Very kind people who checked us in in the middel of the night. After a not so good start in Sorrento Hotel Savoia really made our stay lovely! The owners where really helpful and even gave us a delicious coffee on the house. tnx again for having us! Kind regards, Lize, The boss, Els & Felix

Such a wonderful place, especially for the price!! The staff is a very friendly, kind and accommodating family, as they let us drop luggage off and check in despite my arrival 2 hours actual check in time. The balcony is a wonderful feature and great for people watching or relaxing in the sun. Wonderful location since it’s not in the middle of everything but super close to anything you could need, plus the most amazing breakfast made by an actual chef 😍 Our stay in Sorrento was truly made by staying in Hotel Savoia, and we will continue to recommend it to anyone and everyone! Any the complaints about the noise level/update of the rooms/breakfast are purely because of tourists in Italy expecting the exact same treatment and experience as their home country (America, England, whatever). After living in Sorrento for 5 months, I can attest that this is much nicer than lots of places in the area. If you want an American copycat hotel, then maybe don’t stay here. I thought it was the most beautiful blend of culture and an awesome, realistic & pleasant immersion into the Southern Italy culture ☺️ Thanks again for a perfect stay!!!

Helpful management and clean rooms. Very peaceful for Sorrento. We arrived early and they made an extra effort to get our room ready for us.lovely family run hotel. Air conditioning excellent. Balcony and view excellent and it’s quietly set off the main hub but close as a 5 min walk.. great place highly recommend it.

The hotel was located five minutes from piazza tossa. Our room was clean, staff were very helpful. Breakfast had plenty of options. We stayed half board and eat at the re food owned by same family. They were very accommodating and made extra vegetarian dusted for us. Very friendly snd would definitely return

hands down the best hotel we stayed at during our 2 week trip through Italy. From the moment we arrived, everything felt special. The room was stunning, beautifully designed, and so comfortable. What truly made the experience unforgettable was the staff. The manager and team were incredibly kind and welcoming, always making sure we had everything we needed. Their warmth and attentiveness made us feel right at home. This hotel combines beauty, comfort, and genuine hospitality. I would stay here again in a heartbeat and recommend it to anyone visiting the area.

One of the best hotels I have been!! This hotel deserves a 5 star rating!!!! The staff, Daniella, Roberta and Ivan are super friendly and attentive. Special thanks to Salvatore who went above and beyond to make my stay smooth, easy, and welcoming. The rooms are spotless and luxurious, and every detail felt carefully thought out. From the comfy bedding to the amazing amenities, everything exceeded my expectations. The location is perfect. Best time ever!!!!! Def coming back :) Love Sorrento 🩷

We were very happy to stay at this hotel. The rooms are very nicely decorated, with the blue tiles. From the pictures, we thought it’d be a bit much, but in person, it’s very pleasant and adds a lot of character. Our room (superior) had a view of the street but we had to keep the windows closed for most of the time to get some privacy, since it’s on a low floor so people could see into the room, but that didn’t bother us much. Location was perfect, steps away from the elevator/stairs to the port and from the main streets. Service was also excellent, with a 24h reception and friendly staff. And the breakfast was outstanding, with so much variety and everything was delicious (video attached). They also offered a cooking class that you could sign up for if you let them know in advance. We would definitely stay at this hotel again. Highly recommend it.

During our recent visit to Sorrento my son and I had the pleasure of staying at this boutique hotel. Such a great discovery for service, location, and hospitality. The kitchen team were amazing and provided a very lavish breakfast every day with superior service. The reception team were very helpful and assisted with anything we required assistance with. The location is unbeatable and we couldn’t recommend it enough. This hotel is definitely ideal for a variety of people and will not disappoint. We would absolutely stay here again when we next visit Sorrento.

We had an absolutely wonderful stay at Maison Il Conservatorio. The hotel is stunning, with beautifully designed and incredibly spacious rooms that exceeded our expectations. Its location is perfect—just steps from the port and the heart of Sorrento, making it ideal for exploring the town. The breakfast each morning was delicious and a highlight for the whole family. The staff were warm, attentive, and made us feel genuinely welcome from the moment we arrived. This was truly a five-star experience in every way. We’re already looking forward to returning to this exceptional hotel and the charming town of Sorrento.

We honestly can’t fault this hotel. The front desk staff were absolutely divine! No request was too hard for them, they canceled restaurant reservations for us, booked other ones, beach towels were free of charge (unlike our hotel in Nice), we got a complimentary bottle of Prosecco to help celebrate our honeymoon. The breakfast is absolutely delicious!!! Freshly baked goodies every morning which you can smell in the lobby it’s absolute heaven. Our room was massive, big king bed, little desk, a full day bed, the biggest shower, double sinks and a wardrobe! The bed and pillows are very comfy! And don’t forget about turn down service every night, with little orange lollies on our pillows, something I looked forward to each day! Location is amazing, we walked everywhere! We will be back!

The hotel staff are extremely kind. Considering the excellent location, the great room condition, and the incredible kindness and consideration they showed me, I can’t help but give them a 5-star rating. When I had to check out early before breakfast hours, the breakfast package they prepared for me still remains a deeply touching memory. I will definitely stay at this hotel again when I visit Sorrento in the future.

Adequate accommodation. The room was clean, but could not regulate the temperature. The "jacuzzi" shower was ridiculously small and complicated to operate. Basic amenities were lacking such as no linings in rubbish bins, in room tea coffee and milk supplies were stingy. Found previous occupants' clothing and medication in one of the drawers. Mouldy fruit served at breakfast. Overall the place is in decline.

Way too expensive for the tiny, unclean, difficult to access rooms. It could have been lovely and charming, but it just was not. There is no elevator to the top floor without having to first walk up broken stone steps for 1 floor. The elvayor was ancient and scary. The showers are so small that I had to step out of it or shut water off just to wash my hair. If I dropped something, no way I could have picked it up without getting out first. I am 5' 2" tall and weigh 125#. Our friend was 6' tall and it was a nightmare for him. No air conditioning, only heat. It was crazy hot and humid while we were there for the last week. We had to leave windows open all night and it is incredibly noisy all night. Room cleaning staff left me dirty tea cups every single day and I had to buy my own tea because they never refilled the supplies in the room. Also, you are not allowed to eat or drink in your room. The lovely gentleman who served at breakfast was excellent. The breakfast options were excellent. But, I would never stay here again.

Location, location, location. Best location for our 1st visit to Sorrento. The breakfast was wonderful, and the coffee and juices were fresh and great tasting. The bed was very comfortable and the doors to the balcony locked out 90% of the noise for a great night's sleep.

We stayed at this hotel recently. There are pros and cons. Pros: 1. In the heart of the Piazza, very good location, in walking distance to everything. 2. The staff try their best to be accommodating. 3. They provided breakfast. Cons: 1. If you are a light sleeper, this will be a challenge. It is very noisy until late at night/early mornings as it's off the main side street. 2. Stayed in room 204 for most of our stay. The bathroom smelled like sewage the entire time, and small black drain flies were present. Brought this to management, who could not switch rooms due to the hotel being at capacity. This was quite unpleasant and uncomfortable. Overall, great location, but will not stay here again due to the rotten smells from the bathroom.

I recently stayed at Maison Tofani in Sorrento, Italy, and had an outstanding experience. The staff's hospitality and genuine friendliness stood out—they truly cared about our stay, offering great recommendations and ensuring we had everything we needed. The hotel’s location in the heart of Sorrento was perfect, with easy access to shops, restaurants, and beaches. As my first boutique hotel experience in Europe, Maison Tofani exceeded my expectations. The staff's attention to detail, like preparing our breakfast at a time we chose, made our stay feel special. The air conditioning in our room was also a highlight, especially after coming from a hotel with poor A/C. It was a relief to return to a cool room after exploring in the heat. The only small downside was the busy pedestrian street outside, but the convenience of the location more than made up for it. I highly recommend Maison Tofani to anyone visiting Sorrento!

stayed in Room 303 at Hotel Maison Tofani and had a terrible experience. There was no running water in the room — no water in the toilet, shower, or sink. When we reported the issue to the front desk, they refused to move us to another room and claimed it was a "city-wide problem." To confirm, I spoke with several nearby businesses, and all of them had running water, so it was clearly a hotel issue, not a city issue. This is unacceptable, especially from a hotel that advertises itself as a luxury experience. No water means no toilet use, no shower, and no way to wash hands — completely unsanitary and unsafe. We requested a full refund due to the lack of basic amenities, but the hotel refused. I strongly recommend staying elsewhere. If something goes wrong, don’t expect this hotel to take responsibility.

The room stayed generally clean. However the bathroom was clogged and I contacted the front desk 2 times and even requested to speak with the manager. Nothing was done. It’s a good learning experience for me. I should start checking the bathroom right away before unpacking .

This boutique hotel was in walking distance from all our tour meets, restaurants, and beaches in Sorrento. Fully air conditioned, incredible breakfast every morning, cleaning service every day. They make your coffee to order every morning, provided us with beach towels, 24/7 front desk. They even helped with arrange our airport transportation. A must-stay if you’re visiting Sorrento!!

This hotel might just be the most elegant place we've stayed in Europe. Originally a family home for generations, it's been transformed into a unique hotel where every room has a different theme and even an associated animal, we stayed in "the rooster" room! With a large group of 13 spread across 6 rooms, we were impressed by the spaciousness of both the rooms and the beds, and the strong air conditioning was a lifesaver in the July heat, which soared above 35°C. The staff were incredibly attentive, almost like mind readers, organizing all our restaurant reservations and outings as if we had our own private butler. Every place they booked for us was exceptional. I can't recommend this hotel enough. Breakfast, baked fresh by the family, was the best we've had in Europe, featuring delicious pastries, fresh eggs, cereal, jam, and excellent espresso. And the location couldn't be better it literally just 3 meters from Piazza Tasso, you're right in the heart of Sorrento, surrounded by all the top restaurants and must-visit sites. When in Sorrento, I highly recommend this hotel for: - Generous room size - Personal butler-like service - Incredible breakfast - Impeccable room cleanliness - Reasonably priced mini-bar - Exceptional friendliness of the owners and staff

Absolutely the place to stay during your visit to the Amalfi Coast. This boutique-style family hotel in the heart of Sorrento is perfect. The service, rooms, food, and staff are all perfecto! Special thanks to Lisa for her kind and friendly help, guidance, and recommendations.

Spacious room, nice air conditioning, hot shower with good water pressure, great location at the centre of Sorrento, surrounded by restaurants and public transport.

Absolutely the best hotel we stayed at while in Italy. The rooms were gorgeous and breakfast was amazing.

10/10 Service ! Ariana, Lisa, Nicola and team - First class service and accommodation. Great Location Proper Breakfast Bar + Lounge. Super Clean

I recently had the pleasure of staying in Palazzo Jannuzzi and it was an absolutely delightful experience. From the moment I arrived, I was captivated by the stunning views of Piazza Tasso. The town itself is charming, with its narrow, winding streets, vibrant piazzas, and beautiful historic buildings. My accommodation was fantastic, offering both comfort and elegance. The room was spacious, immaculately clean, and well-equipped with modern amenities. I particularly enjoyed the balcony with its breathtaking view – a perfect spot for morning coffee or a glass of wine at sunset. Highly recommend!

Our extended family of 7 stayed 5 nights in this beautiful Villa, occupying 4 of the 6 total rooms. Maria, (the owner) and the staff did everything to make our stay perfect. All the rooms were spacious, calm, beautiful and comfortable, and the bathrooms filled with amenities. We were warmly greeted (after 24 hours of travel) as we came in the orange and lemon tree filled property, served lemon juice and cake as our bags were brought in, and had a wonderful first night's sleep. Breakfast is above and beyond, with Maria and her sister getting up at 5 to bake a delicious assortment of cakes and quiche, which accompany meats, cheeses, yogurts, cereals, fruits... and so much more. Our best breakfasts during our 3 week stay in Italy! Made all the better with our daily conversations with the warm and fascinating Maria. We all loved the 20 minute walk to central Sorrento, which starts with a short cut (lined with cats!), to the main road, where we window (and chocolate) shopped on our way to explore Sorrento. We also did several excursions with rides organized by the very helpful staff. No hesitation in the 5 star rating and we all hope to be back! Thank you to everyone at Villa Oriana for a wonderful stay for our whole family! Carole, Chris and family (Vancouver, Canada)

What a beautiful hotel and great host. I stayed here for my 50th back in April and had to share our experience with you all. This hotel is set a little bit out of town, that gives you amazing views of Sorrento and far into the distance. The customer service was 10 out of 10 and our room was beautifully decorated. The breakfast was stunning home-made pastries that have been beautifully arranged and sitting on the Terrace overlooking Italy’s coastline was stunning. I hope to come back here one day.

We had a wonderful experience at Villa Oriana Relais. The staff was so friendly and welcoming. The breakfasts were amazing - by far the best we have had in Italy! The homemade food especially the cakes were outstanding. Highly recommend booking here in Sorrento!

Our review is for our stay at the beginning of September 2024. Thank you to Maria and her team for an incredible stay. Service is truly exceptional. The breakfast, food quality, and desserts are truly superb! The rooms are comfortable, a true luxurious Italian Villa, authentic Sorrento style, and incredible views of the Ocean, Bay of Naples and Sorrento, and Mount Vesuvius in the distance. Truly beautiful location surrounded by lemon trees. The staff are wonderful, warm, and welcoming. The lemon trees and fresh lemonade were a wonderful touch. All the food was homemade, delicious, and exceptional Italian quality. We had such a wonderful stay, and my wife and I can't wait to return! Grazie mille Maria and your wonderful team!

Thank you so much to Maria and the whole staff at Villa Oriana Relais for making our stay so special. From the moment we arrived, we were welcomed with a delicious orange cake and fresh lemonade. Villa Oriana has the most incredible view, delicious breakfast spread, and amazing team who helped us with recommendations and bookings. We will absolutely be back next time we visit Sorrento!

We stayed at Villa Oriana Relais in Sorrento for 4 nights and it is by far the best place we have ever stayed. It is located just outside the busy town center, offering a peaceful and relaxing atmosphere with stunning views. The property is spotless and perfectly maintained. The staff are kind, professional, and respond immediately to any request. The owner Maria is incredibly warm and polite. She makes sure every guest is happy and personally prepares a delicious breakfast every morning. We highly recommend Villa Oriana Relais to anyone visiting Sorrento.

beautiful hotel, staff were amazing, we felt welcomed from our arrival. Beds were comfortable and breakfast was excellent. Highly recommended.

Perfect stay for a 3-star hotel. Breakfast was included and they had many options. The views of the Vesuvio and ocean from the pool/hot tub are amazing and the stuff were really friendly. Would definitely recommend! Just be aware that the free shuttle takes 15-20 mins to reach the city

Fantastic hotel. I was there with my grandma, mother and fiancé. Definitely choose a sea view, because the panorama from the window takes your breath away. The Bay of Naples and Mount Vesuvius — simply wonderful. The entire hotel staff was very friendly and polite. All our needs were met with a smile. It’s worth visiting the hotel’s restaurant, where you can dine with a view that’s hard to find anywhere in the city center. Although we were a bit farther from the marina, the shuttle buses were punctual and ran quite frequently. The ride took about 20 minutes. The buses were always clean and air-conditioned. Breakfast was Italian-style, but the selection was quite good. Everything was very tasty except for the scrambled eggs, which were powdered and awful. If I were the hotel management, I’d either replace them with real eggs or remove them from the menu. The rooms were clean, and the air conditioning didn’t have any unpleasant smell. Very nice relaxation area — sun loungers, pool, and jacuzzi — all thoughtfully arranged so you can also enjoy the beautiful view. The water in the jacuzzi was cold; it could have been a bit warmer. What more can I say — overall, I highly recommend it!

I had Such a lovely experience. All the staff are friendly and helpful. The hotel is clean and organised. Many options for the breakfast buffet. The facilities are great. I would highly recommended this hotel.

We loved our 4 night stay here at Room 22. The Manager Mr. Giovanni is a fantastic person and always helped us with all the local information we needed with a smile. The hotel has a Restaurant where we met Ms. Jovanna who took care of our Dietary preferences...They provide a free bus roundtrip buses for Downtown which is really Amazing ❤️❤️❤️

We stayed here and it was an absolutely wonderful experience! The Hotel is very clean and nice and the rooms are good . Location is excellent and very peaceful We had a room with balcony and views from there were stunning . The sea view rooms are great The Staff were very helpful and warm - Giovanni and Nino in particular . Breakfast was good and another highlight is the shuttle service provided by the hotel to town . It’s extremely helpful and service was prompt . The hot water jacuzzi / tub over looking the sea was very relaxing Will definitely recommend this place and we look forward to visiting again .

Great view, clean, tasty BF , up the hill so need a ride to shore, have shuttles, great location, very good satisfaction

I recently had the pleasure of staying at Hotel Villa Fiorita in Sorrento, and I must say, it was an extraordinary experience from start to finish. This hidden gem exceeded all my expectations, and I can confidently say it is deserving of a five-star rating. From the moment I arrived, I was warmly greeted by the attentive and friendly staff, the check-in process was seamless. The room I stayed in was nothing short of exceptional. It was spacious, beautifully designed, and offered breathtaking views of the surrounding Sorrento landscape. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring the charming streets of Sorrento. The amenities provided were top-notch, and the cleanliness was impeccable. One of the highlights of my stay was undoubtedly the hotel's stunning rooftop terrace. The panoramic views of the Gulf of Naples and Mount Vesuvius were simply awe-inspiring. It was the perfect place to unwind, enjoy a refreshing cocktail, and witness some of the most breathtaking sunsets I have ever seen. The attention to creating an ambiance of relaxation and tranquility was evident throughout the entire hotel. Last but not least, I must commend the hotel's commitment to exceptional customer service. The staff was knowledgeable, professional, and always willing to assist with any request or inquiry. Their dedication to ensuring guest satisfaction truly made my stay unforgettable. In conclusion, Hotel Villa Fiorita in Sorrento is a true gem that embodies luxury, comfort, and impeccable service. From the elegant rooms to the breathtaking views, every aspect of this hotel deserves the highest praise. I highly recommend it to anyone seeking an unforgettable stay in Sorrento. I am already looking forward to returning to this remarkable hotel in the near future.

Wonderful place to stay! The host is very nice and picked us up from our bus stop! 10-15min walk to the town center, grocery store and local restaurant nearby too. Room has A/C, towels, soap, and most importantly a comfy bed. Would highly recommend!

We had a wonderful stay there. The owner was extremely kind and even picked us up from the train station, which was a lovely gesture. Breakfasts were delicious, and we also appreciated having access to the kitchen with coffee and tea available. The location is excellent – just a 15-minute walk to the main street and the beach. Highly recommended!

This was a great little place to stay. Very homely. All of the staff couldn't  be more friendly and helpful. The room was spotless clean with very  comfortable beds and  a great shower. The views from our balcony were fantastic combined with the smell of citrus from the orange and lemon trees. The town was in easy walking distance and what was really nice was that it was close but felt remote, away from all of the city hustle. Five stars all the way!

We had such an amazing stay. The room was really clean and the garden was lovely, a really homely atmosphere. The breakfast was really well stocked with good choices. The hosts couldn't have been any more helpful and friendly. It is a 10/15 minute walk to the centre of Sorrento. The walk was nice, down an old cobbled street and being just a little out of the centre added to the relaxing and peaceful stay we had. To top it all off this hotel was such great value for money, especially for this town. Thank you.

Nice sized room. Lovely and clean. The host was so helpful. Would have been better if the tea and coffee facilities had been in the rooms instead of a communal kitchen. Woken at 4am the first morning by the neighbours 3 dogs barking and howling for at least an hour. 2nd morning they started around 6am. We didn't realise the road leading to the hotel was so steep and narrow. Taxis can't get up it. We probably were too old for this place as we aren't in the best of health for the uphill climb.

Really clean rooms, comfortable bed, nice view from the balcony. Good breakfast with homemade fruit and juices. Highly recommended place. You can hear the noises from the toilets and baths around your room

We have been travelling around Europe for the past month and this is hands down the best place we have stayed. The service along with the incredible location was a true highlight. We have stayed in 5 star accommodation before but nothing has even come close to the level of expertise and care both the owners showed for their guests. They went above and beyond by providing us recommendations of where to eat/swim and they have mastered the ability to be there when needed but not be too overbearing. The breakfast included in the stay is also fantastic! Trust us when we say you won’t regret booking a stay at the Sorrento Experience. Can’t wait to come back!

came here from a friend recommendation and it was super nice. comfortable shadow spaces between trees to set up your camping tent or hammock with enough personal space end of july. beautiful view to the sea (super pretty at sunset times) both from main areas and a lot of the tent spots. all the staff that we had contact with (reception, bar, campsite, night guard, etc) went out of their way to talk/help/etc. the other visitors are also very nice creating a good atmosphere. i thanked my friend for the recommendation 💌

We stayed here in a chalet for 3 nights. It was super. The view over the coast is beautiful and you can sit outside your chalet in the evening listening to crickets and watching the light fade. You can walk down to the sea and along the sea into Sorrento. Lots of steps but otherwise easy access. The pool was really lovely clean and plenty of sunbeds to sit out. The walk along the road from Sorrento along a pavement isn’t very long but it’s got lots of traffic going at quite a lick and smelt strongly of car fumes, but you can catch the 008 bus. The pool was great, and we ate at the pizzeria one night and enjoyed it. The kitchenette didn’t have lots of equipment, but was fine for simple meals.

We stayed two people in a four person lodge. Plenty of space for two adults, it would have been a squeeze for four. Super comfortable bed and duvet, shower a little on the small side, fridge with small freezer compartment was good, we didn't use the kitchen. Great location, very walkable. Great pizza from the on site restaurant (closed Wednesdays) and the waiter was very friendly. Slow service at the bar for coffee or drinks, often there was no one there. Check out time is 10am so quite early and we were disturbed by three cleaners trying very persistently to get into our lodge at 9:15am.

This is the first camping we came back to, which was a first for us. Everything is just right at this camping. We were lucky to have a great spot with amazing view. The people are very nice, there is a bar with good coffee in the morning, lunch and drinks during the days & a pizzeria at night. The pool is lovely. And for a camping it’s quite unique that you also can walk to both a harbour (with some nice restaurants, paddle boarding, kayaking, having a small beach, chilling on sun beds & swimming) AND to the town of Sorrento which has a great atmosphere with lots of great restaurants and shops. Highly recommend.

Our stay at this campsite was truly enjoyable. The location is beautiful, surrounded by nature and offering a very relaxing atmosphere. The people we met at the campsite were incredibly kind and welcoming, which made the experience even better. On top of that, the prices were very reasonable, making it a great value for money. Overall, we left very happy and would highly recommend this campsite to anyone looking for a pleasant and affordable stay. Thank you 🙏 the Greeks

Great location when visiting Sorrento! We stayed in a cabin, they had everything we needed, kitchen was basic but had enough things if you wanted to cook, we didn’t as ate out each night. We enjoyed the pizza on the site, it also has a huge swimming pool and comfortable beds. Would definitely return in the future!

What a gem! A pleasure to find this site, nestled in the cliffs of Sorrento - the owners have had the foresight to retain the orchards trees and adapt the site so that visitors can enjoy the real Sorrento. Calm, clean and beautiful views to the Bay of Naples. Will go back!

I cannot give enough 5 stars to this beautiful and unique property. Part of the ancient monastery there are beautifully preserved pieces everywhere. The gardens are extensive and stunning. In addition to lovely green areas they are growing vegetables, fruit and flowers. The pool is nice but I loved the patio on the pier. It is private and you feel you are just in the middle of the ocean. The service was impeccable, Giuseppe was outstanding, always kind and with perfect recommendations no matter the request, he knows everyone worth knowing in town and will take care of you. I can't wait to go back!

Had a wonderful stay here on my honeymoon and could not be happier with the accommodations. The staff are extremely welcoming and helpful, everyone from the reception, wait staff, and concierge made sure our stay was excellent. The hotel itself is extremely charming and the amenities are amazing. The walkway from the front to the ocean is beautiful and the private beach club is an awesome way to start the day. The hotel provides a shuttle to a meeting point that is a short walk from downtown which is very convenient. Would recommend staying here if given the choice again

How do I put this into words kindly, the worst? Could not speak much to location because they moved our room last minuet and tried to disguise taking away our sea view for the end of our honeymoon as an upgrade. If by upgrade they mean upgraded us with the amount of ants a room can hold then they sure did. Kudos to them because I have stayed in some very very bad motels in my life and have seen my share of bugs. Let’s move on to the bar. Solid, IF you want the bartender to explain to your new wife multiple times how her marriage is going to fail while he tried to sell her husband, me, drugs. “Come on man, she wants a party.” Although some of the staff was very helpful, when it comes to reservations BEWARE! For our final evening we had a reservation at a very nice Michelin Star restaurant. One she could not wait to end our honeymoon at because of how great it was supposed to be. In the end we never figured out who dropped the ball. Both establishments blamed each other. When it came down to it, it seems the Cocumella never informed us of a reservation cancellation due to a private party and we were left, last day of the honeymoon, with no dinner. Overall this establishment was an absolute joke. For the price they ask you can stay somewhere much nicer, much more updated and far more accommodating. Why risk a trip to such a beautiful city just to stay in this sub par hotel….at least the shuttle was great, I guess 5 starts to the shuttle driver.

Amazing views from very generous balcony Too bad the swimming pools is not heated. In October would be perfect. Impeccable service but WiFi looks slow for streaming videos. Keys to the rooms are unfortunately not to the 2025 standards. Phisical super heavy key needed to be deposited each time you want to leave and oicked uo when come back. All keys are Exposed next to enrance makes me feal uncomfortable

This is a remarkable hotel to visit. The breakfast is excellent. Beds are comfortable. The is a sewage smell issue when using water in the room. The grounds are impeccable. The staff is very focused on the people staying. This is a frequent place for weddings so you will see this former monastery at its finest.

My wife and I recently spent three nights at Cocumella, a truly unique hotel set in a beautifully restored former monastery. The property itself is stunning, with peaceful gardens stretching all the way to the cliff’s edge, offering magnificent views over the sea. One of the highlights of our stay was enjoying drinks at the bar at sunset followed by dinner in the restaurant — both unforgettable experiences made even more special by the breathtaking views. The restaurant food itself was outstanding, easily among the best meals of our trip. The hotel is located about a 20-minute walk from town, but this was never an issue thanks to the complimentary shuttle service, which was punctual and reliable. That said, there were a few aspects that didn’t quite meet expectations for a five-star property. We booked a junior suite, but the room design was less than ideal: a steep, narrow staircase made carrying luggage upstairs challenging, the loft bedroom had very low ceilings (I had to duck through the bathroom archway), and the limited natural light gave it a slightly closed-in, claustrophobic feel. On the plus side, the bed itself was extremely comfortable and ensured a great night’s sleep. Breakfast was generally good, with excellent fresh fruit, pastries, and orange juice, though the hot dishes were inconsistent — omelettes, in particular, were burned on the outside but undercooked in the middle. Service was friendly overall, but we did experience a let-down when we requested pool towels for a day trip to Capri. Despite asking multiple staff members, the towels were never arranged. One other note: while there is a digital directory in the room, it would have been helpful if staff had highlighted some of the special hotel experiences. For example, we only learned after the fact that they offered a cooking class, which we would have gladly joined instead of arranging one in town. Overall: Cocumella is a beautiful property in an exceptional setting, ideal if you’re looking for history, gardens, and sea views. Just be mindful when selecting a room type, and don’t hesitate to confirm small details with staff to avoid disappointments.

This a long overdue review of a very special hotel. We were supposed to get married at the Cocumella in 2020, we all know what happened. Instead we stayed here a few years later for our honeymoon. It is a really special place, quite hard to describe but the feeling you get when you walk out onto the marble terrace for dinner with the Sorrento sunset is incredible. It’s expensive and the rooms can feel dark and oppressive, but just stay here anyway. The breakfast and dinner are amazing. I am sure you will envy it like we did and it will have a special place in your memory

Just come back from this amazing hotel and can't wait to return! Impeccable service, the cleanest rooms and the most wonderful location. Lovely breakfast. Antonio made an effort to learn our names on the first day and greet us warmly every morning and have a chat. Great selection of food at breakfast and the waiters were very attentive. The location is perfect and the view from the terrace bar is stunning. The rooms are cleaned to a high standard and the hotel is spotless throughout. Felt more like a 5star hotel. Loved it!

The entire staff were so friendly and professional. The rooms were beautiful and the sea view was stunning. Having a morning espresso overlooking Mount Vesuvius was amazing. The breakfast buffet was the best we had ever experienced, especially the honey and juice bar. It was the perfect walking distance to all the shops and restaurants. Highly recommend!!!

What a beautiful hotel! Can't beat the location and the rooms were beautiful and clean. Breakfast was delicious but at times the wait service was confusing - we might have come when the server's schedule for the next month came. Several servers gathered in a corner taking photos of a piece of paper and having their own discussions. I really would have loved a second cup of cappuccino and for someone to clean up our table, but of the 10 servers that seemed to be walking around aimlessly, none of them seemed to want to wait on people.

We stayed here for our honeymoon and had one of the most appalling hotel experiences imaginable. On our second night, we were kept awake for hours by guests next door - screaming, banging on our wall, and other deeply disturbing noises. Despite video evidence and staff hearing the noise themselves, management’s only initial “solution” was to tell us to “call if it happens again.” The next step the hotel offered was a downgrade to a smaller, darker room without corner windows or pool views. When we declined, the manager promised to move the disruptive guests if it happened again - then lied and denied ever saying this when the behaviour inevitably continued. The guests were only moved after days of repeated complaints, us asking to leave the hotel, and another neighbour also being disturbed. The hotel refused every reasonable solution, lied to our faces, and only acted after two days of chaos, exhaustion, and stress. At check-out, no compensation was offered, and no one even asked how our stay had been, showing the lack of care for their guests. We were left visibly upset, sleep deprived and exhausted from spending hours of our honeymoon advocating for the most basic standards of hospitality. The hotel manager repeatedly downplayed the problem, broke promises, and treated us as though we were the issue, not the victims of constant disturbance. For a hotel marketed as 4-star, this is disgraceful. Instead of enjoying our honeymoon, we spent days stressed, sleep-deprived, and fighting for the most basic level of respect and peace. Avoid this hotel at all costs if you value professionalism, honesty, or a peaceful night’s sleep.

We stayed an extra night. I feel spoiled. Everything so amazing. They really pamper their guests with stunning art work/decore. So very clean. Accommodating to the highest degree. Rooftop lounge had amazing music and spectacular views, including fireworks launched from a boat. I love it here! Do I have to go home?

Probably the best/nicest hotel I’ve ever stayed in and for a great price. The front desk and staff is very kind and professional. The breakfast blew me away and the service was incredible. Stayed here for about 5 nights in August and are already planning our next trip to sorrento and will be staying here again. Best location in sorrento as well

In my opinion your concierge came across as rude, abrupt and condescending, he made us feel cheap and not worthy at the time of check in! We were going to eat in your rooftop restaurant one evening but your failure to present a cooked breakfast did change our minds about the quality of food we could expect! Was I the first guest ever to ask a concierge about the details of a bus transfer to the airport?? Why not try a little harder to assist, Have a slip of paper with a website, booking details, phone number, it wouldn’t be difficult. Overall you look good on the surface but once you scratch the surface your hotel is a huge disappointment. If you make Room 102 a store room it may be a better use for it! You never felt welcome in this hotel, very much a typical get them in, get the money and get them out type of place.

We Visited in July 2025 and had a great time. The staff were friendly and welcoming throughout our stay—especially Antonio at the bar, who was always chatty, remembered our usual orders, and gave us some excellent recommendations for places to visit. The rooms and pool area were both clean and well-maintained, making it easy to relax and enjoy the stay. Breakfast was another highlight, with a great variety of options to choose from each morning. Big thanks as well to Antonio the bus driver—he was extremely helpful with directions and made getting around simple and stress-free. Overall, lovely views and a really enjoyable stay. Would happily come back!

Grand Hotel President was fine but we probably wouldn’t stay again. First, if it wasn’t for the free shuttle, the hotel would likely not survive. The views are spectacular but some at a cost. We stayed 6 nights in late September and it is about a 35-45 euro taxi ride each way to and from Sorrento. The shuttle was full most times and you will definitely need to plan for your ride. The drop off point is near hotel Ceasar Augusto which is about a 10 minute walk to the main piazza and a 20 minute walk to the ferries with lots of steps involved and not for the elderly. If you are arriving by ferry with luggage, you will definitely need a taxi to the hotel. It is just too many steps. The shuttle runs on the hour so you need to plan. We were disappointed that neither the hotels pool nor the jacuzzi were heated. For a semi warm hot tub, its 20 euro each person for two hours inside. We did a massage and hot tub afternoon for 200 euro for two. The breakfast is very good, but we never dined in the hotel. We chose to eat at the many great restaurants in Sorrento. The wine list at the bar was not very good. The room was small but adequate, we stayed in room 264 with a view of the parking lot. Some nights were chilly and the rooms have only central heating which was not turned on for the season. Id like to say that Antonio the shuttle driver was excellent and made the trip fun. Margarita the room maid was excellent and friendly. The staff were friendly. We would stay in Sorrento next time because of proximity and the city itself offers many great views. I would say that the hotel is over priced and barely four stars only for the view.

Grand Hotel President is in the perfect location, offering breathtaking views over Sorrento town and the sparkling sea. I truly believe it’s one of the best spots you could choose to stay in the area. The hotel provides a complimentary shuttle down to the heart of Sorrento, making it super easy to explore while still enjoying the peaceful, elevated setting. One of the highlights for me was the stunning rooftop bar—it’s the perfect place to unwind with a drink while taking in panoramic views of the coast. I was able to capture some amazing photos there—ideal for content or just unforgettable memories! The atmosphere throughout the hotel is warm and welcoming, with a touch of elegance. The staff are so friendly and attentive, always making you feel looked after. The food is absolutely delicious, with a great variety of fresh, local dishes that highlight the best of Italian cuisine. The pool area is beautifully kept, surrounded by gorgeous views, and the whole place has such a relaxing vibe. Whether you’re lounging in the gardens, sipping cocktails at sunset, or enjoying dinner on the terrace, everything adds to the experience. I wouldn’t hesitate to come back—Grand Hotel President is a true gem in Sorrento.

We had a great time at this hotel! The views are gorgeous and the staff was so helpful and accommodating. It’s not walkable to the center of Sorrento but the hotel provides a shuttle to the center every hour which was convenient. The only downside about this hotel was that the breakfast was not good- it was dirty (saw lots of hair in the food and on the tables).

The views are spectacular. The vast majority of staff particularly cleaning team and main restaurant staff are warm and welcoming. Food at breakfast is great. Good selection for everyone. There are a mixture of both couples and families with young ones. Staff are always great with young families and helping those that need it. Our biggest bug bear is not sleeping well. Very disappointed with the level of noise that could be heard through walls in the corridor and next door when you are in your room. Moved room still didn't make a difference. Spoke to other guests and they said the same. I will not be returning for that very reason. I want to sleep well on my holiday not feel shattered from not sleeping well. So it's a no from me. It would have been 1 star only but that would be unfair to the staff who are working hard in those areas I previously mentioned. Finally dont get hung up on the hotel star rating it's given. For me it doesn't feel like a 4 star at all. But that's my personal view and it's very country dependent.

My husband & I were celebrating our golden wedding year at this fantastic hotel. Nothing was too much trouble for the staff who were exceptional esp in the dining room. The outlook from the hotel is fabulous & even more so from rooftop bar. Everywhere was spotless. Regular Shuttle bus service into town & possibly walkable if not limited mobility. Pool was spacious & sunbeds aplenty. All in all we would definitely return.

The hotel is beautiful, with an amazing location that offers stunning views of Sorrento. It’s a very peaceful place to stay. However, the prices for drinks at the hotel are quite expensive. Since there are no local shops or bars nearby, the hotel can charge whatever they like. For example, a lime soda costs 5 euros (compared to just 99 cents in supermarkets), and an Aperol Spritz is 13 euros, whereas it’s only 8 euros in bars in the main town. I’m happy to pay regular prices, but not inflated ones just because there’s no other choice.

This hotel is in a great location with the most incredible views of Sorrento and Mount Vesuvius! Although it is not in easy walking distance of Sorrento, the hotel has a free shuttle bus to get to and from the town, which we found to be reliable. Our room (triple room) was perfect for what we needed, and it was always very clean. The staff were all really lovely and approachable, especially Tony, he was FANTASTICO 😊 The only slight downside was that we stayed half board, and although the breakfast was nice, the evening meal options were sometimes hit or miss. But this might be down to personal preference. Overall, a great place to stay when visiting Sorrento for the views alone.

A peaceful stay with stunning views and thoughtful service We stayed three nights at Hotel la Vue D’Or and found it to be a beautiful and peaceful accommodation. Our room comfortably slept four, with one queen bed and two singles - perfect for our teenagers. The space was clean and tidy, and the bathroom was surprisingly large compared to other stops on our trip. Our room overlooked the pool and had lovely views out to the ocean. We were also regularly entertained by the resident donkey next door! The motel does seem to attract a predominantly 65+ crowd, so our teenagers weren’t too keen to hang around the pool area, but it was perfect for a quiet, relaxing stay. Staff were mostly friendly and helpful, and we want to give a special mention to the hospitality team for going out of their way to provide gluten-free breakfast options for our coeliac family members. It made a big difference. We especially loved the free shuttle into Sorrento – a great perk! Just a heads-up: if you need to be in Sorrento before 8am, you’ll need to take a taxi, which costs around 50 euros. The views of Mt Vesuvius from the property are absolutely stunning. If you don’t have early morning commitments in town, take advantage of the shuttle and book your stay here – we’re glad we did!

We enjoyed our stay at Hotel la Vue D'Or. Although the room and bathroom were smaller than we anticipated, we had a beautiful view off the balcony. The outdoor terrace/restaurant also has beautiful views. The staff was always helpful and professional. Dinner at the hotel was very good. We had a younger waiter, dark hair, during our stay. We unfortunately did not get his name, but he was professional, friendly and provided excellent dinner choices and wine recommendations when we ate at the hotel. The hotel does provide laundry service, but I believe it is a 3 day turn around time. The hotel also provides a bus shuttle service into town once an hour, so that is something to take into consideration when booking tours etc. Overall we enjoyed our stay at Hotel la Vue D'Or.

Such a lovely hotel with amazing views and personalized service! The free shuttle is perfect to get to Sorrento. The staff is incredible, rooms are very clean with beautiful views, and nice pool with spectacular views. The SITA bus stop is just a 1 min walk if needed. The restaurant has a full spread breakfast that is perfect for fueling up for the day, Overall great value! Can’t say enough about the impressive personalized service.

Tony the head waiter at the restaurant is an absolute “Fantastico” person! We so looked forward to meals and our interactions over our 5 day stay in this magical place. Quite high up from Sorrento, the views of Sorrento, Mount Vesuvius and Naples is second to none! There is a free shuttle service every hour transporting guests to and from Sorrento. The pool area is also really nice. Great place, highly recommended but what really made our mornings and evening was our chats with Tony! Vue D’Or take care of that man!

Beautiful hotel… shuttle coach free every 30 mins to sorrento.. food really nice.. breakfast more continental than British… rooms comfortable… shower needs updating in our room that’s the only quibble… Thankyou all you have been amazing

Exceptional hotel. The staff are amazingly friendly and helpful. Tata in particular was fantastic. Just threethings to be aware of, the air con knocks off if your balcony door is open and they use a tab service for all lunch and bar options which you settle at the end of your stay. Lastly, there are not so many beds by the pool with umbrellas, just to note if you like the shade. The bus service was very reliable to the centre it took about 15 minutes. Really looking forward to visiting again.

Great stay. Stunning view, with Vesuvius in the background, making our stay even better. The bus wasn’t too long - about 8 minutes from the hotel to the drop off station and back. Also, the pool was cool for us, perfect for the heat. I would just say that it is quite deep for children to dive and swim. The breakfast room was fancy and food varied. Sausages, bread, cake, beans and drinks were amazing! Couldn’t think of more! The tables were layed out neatly and were amazed by the popularity in the room. We could not say ‘NO!’ to going to this hotel. We have 2 more days of our 8 day total stay, and this is so good! We would rate it more stars if we could, HONESTLY! So if you go to Italy, stop at Sorrento and go to the Grand Hotel Aminta! It was amazing; staff were friendly, great quality food and so much more! I am happy to recommend this place to all of you tourists From your favourite ❤️ guide!

Just back from another fantastic holiday at the Grand Aminta in Sorrento. It was just as special as our last holiday there in 2024. Special mention to all the wonderful staff who really make you feel welcome and build a rapport with their guests. Everyone was excellent from the pool guy, restaurant staff, bar staff and reception, nothing was ever too much trouble! I asked if it was possible to have a full length mirror in the room as noticed there wasn’t one and a mirror was fitted the very next day when we were at the pool. We also requested room service for our dinner a couple of times and again no problem whatsoever. Really great hotel with the most amazing setting and views over Naples, Mount Vesuvius and Capri. Only small bit of feedback I’d like to give is that we preferred it when the outside bar was open during the day, added to the daytime vibe, that said the drinks service from the inside bar was always excellent. Thanks everyone for another super holiday. We will be back again at some point in the future that’s for sure

Just returned from a 7 night stay at this beautiful hotel. Views of Vesuvius from our balcony/room gorgeous. Bus shuttle service to town only 8 mins and very reliable and regular. Staff fab. Breakfast restaurant beautiful setting with panoramic views of sorrento. Bar and terrace area magnificent views. Pool area very relaxing great music and pool attendant fab always helping without being asked. Interior of rooms and reception and lounge area fabulous and relaxing. Would definitely stay here if visiting Sorrento again.

We stayed here for several days. The room was clean, the view was excellent, and the breakfast was also very good. The hotel staff were very professional. They helped us with everything we asked for. The only downside is the location; we had to take a shuttle bus to get to downtown Sorrento. If you want easy access to downtown, this hotel may not be the best choice. For us, however, the trade-off was that it was quiet, which we were happy with. Perhaps this is an upside for travelers who are looking for a great view and a quiet location. The shuttle service was usually on time, so we just planned our downtown visits around its schedule. We very much enjoyed our stay here.

Came back last night from our 3rd stay at the Aminta. Absolutely wonderful time as always. The view is the obvious draw here,but the hidden jewel are the staff. Cant fault one of them. Always so welcoming helpful and friendly,especially Ernesto Lauren and the pool man whose name eludes me. I did prefer it when the pool bar seating and the bar was accessible during the day but appreciate the fact that many may like it this way round. . The hotel is spotless classic and so beautiful. We are going today to book again for next year.

Overall: A great hotel for those that enjoy hotel living, this is the kind of hotel you stay at and don’t leave from. A perfect quiet, romantic vacation spot far from the hustle and bustle. We especially enjoyed the DJ/disco nights, the pool, and the beautiful views overlooking the bay and sunset. Pros: Clean. Professional service. We loved the beautiful pool overlooking the bay, the poolside service, and our room had a gorgeous sunset view. I enjoyed the vanity area with the lights in our room, as there was minimal space in the bathrooms. Another highlight for amenities was the beautiful, large, jet tub. This was fantastic to enjoy after spending the day in the pool, or walking around downtown. The drinks from the bar were delicious, especially the French martini. The resident DJ was spinning amazing music on Thursday and Monday evenings, as lovers of live music, this was a lot of fun. Cons: One of the only hotels that didn’t give us any honeymoon/anniversary gift, like a bottle of wine or some fresh fruit. We didn’t love that the pool AND sauna closes at 7pm. For a hotel that caters to adults, it doesn’t make sense to close the sauna that early. My partner and I wanted to enjoy the sauna after being at the pool all day and they told us it was closed. The sun was barely setting. I can’t see anyone that would want to use the outdoor sauna that overlooks the beautiful sunset in the middle of the day. I hope staff realizes the huge missed opportunity to open the bar next to the sauna and let the sauna be open to adults until at least 10pm. That gives people 3hrs after sunset to enjoy the sauna with nighttime views, order a few drinks from the bar, then grab one or two more drinks after the sauna closes. Hopefully this will be open later in the future. We would have used it more if it were open when we wanted to use it. We also had an issue with wi-fi. Our wifi service and our TV that was connected to wifi continuously dropped and was very poor. When we brought it up to the owner, Jean Paul, he got a little bit defensive at first and was even arguing with me that “he checks the service for all the rooms, and his wifi works, we were the only ones complaining.” After more back-and-forth, he agreed to come with us to our room to test the wifi. Finally after seeing how horrible the wifi was for us and seeing that our TV kept dropping, he apologized and said he would get it fixed. When it was fixed, he found us by the pool and informed us it was fixed then asked for us to test it when we return to our room. I do appreciate the service and for getting our issue fixed. Another big issue for me was the shuttle bus. The buses are old, some of the seats are broken and held up with ropes (literally). The further you sit in the back, the more fumes you get from the gasoline being pumped out. This hotel is very far from downtown and there is a gap in the shuttle service hours. This is very important to be aware of. There are no laundromats, shops, beaches, or anything near this hotel, you have to walk or take a shuttle. For amenities, this hotel was one of the few that didn’t provide conditioner with their shampoo. There were no bathrobes either. The shower door was very odd, and hardly worked. If we took a shower and tried closing it, water would still spray everywhere, on the floor, and onto the toilet seat. I also did not like the suction cup floor mat on the bottom of the showers. It collected dirt and grime and was uncomfortable to sit on when using the bath tub. For the breakfast buffet, all of the juice and fruit was canned. This was extremely disappointing considering the fresh fruit and juice around. It’s not difficult to get fresh squeezed juice, or even offer some fresh lemonade to highlight the lemons in the area.

Just back from 8 nights at the Aminta & we loved it! Beautiful position with amazing views . Excellent, friendly staff , always welcoming. Particular mention to Peitro who was delightful, and professional. Restaurant Maitre d 's made the whole evening experience lovely too. Regular pool attendant requires a mention as hes so caring & never stops . Shuttle bus essential thank you. We did walk the steep route down into Sorrento several times , the views are brilliant . Walking back up is harder in the heat ! Missed just being able to walk a promenade or similar after dinner , cannot walk anywhere around hotel roads . We would definitely recommend Aminta & return one day.

This is a great hotel and I can’t praise them highly enough. My family stayed for just over a week, in the family solution. Excellent location - right in the centre, but tucked along a slightly quieter road. The rooms were great - modern, clean, quiet, with all the amenities needed. The pool was nice (though busy in the afternoons), and the bar had a nice ambiance (one night with a violinist). What sets this hotel apart in my opinion, is the service. The staff are super friendly. All the way from responding to our questions before booking, to going out of their way to provide a breakfast which met our dietary needs. As I arrived, I got a tooth infection, and the reception staff were so sympathetic and helpful to find an emergency (same day) dental appointment. All sorted in one day and I was able to enjoy my holiday. A huge thank you to the staff for making our holiday special and memorable.

Hotel Plaza’s location is unbeatable—right in the heart of Sorrento and within walking distance of the best restaurants, sights, and shopping. It’s just a 10–15 minute stroll down to the marina. The rooftop and pool area are super cute. The rooms were perfectly fine, though ours had a slight musty smell when we arrived (it cleared up after leaving the doors open overnight, which we would have done either way). We also enjoyed the breakfast! Overall, a fantastic choice for the price.

We stayed in a family room at Hotel Plaza. The hotel is simple yet very modern in terms of amenities and interior design. The staff is friendly and helpful. We got to know a bartender, Carlo, who is the best. He makes excellent drinks. The hotel's location is outstanding as everything is within walking distance. As far as breakfast goes, nothing is special, but it's decent.

Perfectly located hotel in the heart of Sorrento! Everything you need is just a short walk away. The staff were warm, welcoming, and went above and beyond — even surprising us with a birthday cake at breakfast for my girlfriend. A truly memorable stay!

Perfect hotel for our stay in Sorrento. Very close to the main square. Friendly and attentive staff. Both the balcony in the room and the rooftop bar & pool had amazing views including Mount Vesuvius - would definitely stay here again!

The front desk staff is superb! Shout out to CINZA and CRISTIANA who were so helpful with transportation (a 4am car pick up == and they provided us little breakfast bags with juice and rolls!) The hotel is super clean, every surface looks fresh, the breakfast is fab, and the location is right in the middle of the main square. Try to stay here if you can.

The hotel is fantastic - it offers a delicious and varied breakfast, a great small pool, and a beautiful rooftop. The staff are incredibly kind and welcoming. Our room was recently renovated and very clean. The location couldn’t be better - everything is just a 3–5 minute walk away, whether it’s the beach or a restaurant. However, the biggest issue for us was the poor soundproofing. You can hear everything, from someone watching TV to even light snoring. Unfortunately, I was woken up every morning by doors slamming. If the soundproofing could be improved, this would truly be a perfect place to stay.

From Sorrento train station , according to google map its only 800m , but be careful its down the hill. if you bring luggage , its like 100 stairs to go down steep stairs. There is public bus to reach the hotel. Or there is elevator to go down the hill, but we didn't know it and google map didn't mention there is elevator that can go down the hill. Location is just opposite the port. It is very convenient if you want take ferry to Positano or amalfi or Capri. Staffs are very friendly and helpful. Breakfast is great. room is small. but we got a room with a big balcony, so its nice. the air condition blow hot air , doesn't work at all. the shower is super tiny, I am a small size person, I even difficult to turn my body in the shower.

Price / Location value definitely very good. Room wasn’t clean properly and bathroom definitely too small. Staff very cordial even though a receptionist wasn’t very happy when I asked for a second key. Parking trick: when you get there, it’s impossible to find a spot so they valet your car for $25 a day otherwise good luck!

TLDR - it’s not worth the money. My room wasn’t big. In the description I saw “rooms with a balcony”, but in fact it was a small corner behind a glass door surrounded by walls with a hole in the ceiling. It’s not the best solution if your neighbor upstairs enjoy smoking in a window :/ One more thing - paper walls. You can hear absolutely everything that happens outside. The service was pretty good - nice staff kindly give us answers on every question. Breakfast was very usual. Nothing specific. Location pretty good. There was the lift in 5-10 minutes by foot. For 1.2€ you can go up by elevator. Btw, walking up to the top was not a problem for us. Just fyi - all sunbeds are not free, the cost stars from 20 euro per peace.

The hotel is in a great location. If you arrive by ferry it is less than a 5 minute walk. The rooms were clean but the furniture is out dated. The reason why we give this hotel only 2 stars is because of the lack of service and rude employees. The gentleman that checked us in was nice at first but kept giving us false information. When we entered our room it was not cool. We decided to take a picture of the thermostat and head to the front desk to ask them if they could inform us how to make the room cooler. He informed us to make the room cooler we must turn the knob to the flame. We asked him if this was turning on the heat he said no that is for the air conditioner. We headed upstairs and did what he asked. We left for dinner and when we returned the room was hot. We switched the knob to the snowflake and it began to cool off. The next day at breakfast the service attendant was rude and disrespectful. As we began to help ourselves at the breakfast bar he shouted across the room who are you, I turned and noticed he was talking to me and I said my name and he said while shouting in front of other guests you need to give me your room number. The rest of the breakfast he was rude and short. Will never stay here again.

The rooms are Okay but very small. The reason for my 1 star review is purely due to the service. When we asked how we could get to Marina Grande for dinner they looked puzzled (you can see Marina grande if you walk out the door). They told us it would be a $50 taxi or a 40 minute walk and that we needed to cancel our plans and eat at their hotel restaurant. Another man at the front desk then gave us a card and told us we could get complementary shuttle home. Turns out this was all lies. We took a $30 cab to the restaurant and when we tried to get a ride home we were met with a very rude message saying the shuttle was not for us. We ended up walking home (~20 minutes) and the front desk employee had no answers to why this happened other than they were trying to get us to stay at the restaurant. Overall scammy behavior and we are thankful to be here only one night. Please do not stay here or eat at the restaurant! Also the location is bad it’s down about 100 stairs.

I would give this place zero stars if I could. I booked this hotel expecting a quiet and relaxing stay – what I got instead was a loud, disruptive rooftop event that went late into the night, without any prior notice from the hotel. The hotel hosted a private party or event on the rooftop with blasting music and crowds of people. None of this was mentioned at the time of booking, nor were we warned at check-in. The noise was unbearable, making it impossible to sleep or even relax in the room. When I called the front desk to complain, they offered no solution – just a shrug and a “there’s an event tonight.” This is completely unacceptable. Guests should be informed in advance if the hotel is hosting loud events that will directly affect their stay. If I had known, I never would have booked this hotel. It felt more like a nightclub than a place to rest. Do not stay here if you’re looking for peace, quiet, or even the bare minimum of respect for paying guests.

Terrible stay. The hotel is near marina picola which is convenient for ferries and beach and lift to city centre. Breakfast is really poor, dated food and there was a party on their rooftop the last night we stayed so we lost a night of sleep it was incredibly loud with music and people screaming such bad faith of the hotel not warning they’d be hosting a party to give guests a choice when choosing to stay there.

The customer service at Hotel Spicy is definitely top-notch, and I cannot complain about it. However, the room was very small. We had a tough time finding a place to store our luggage and even opening it. The washroom was extremely cramped and wasn’t even big enough for a single person to use. The toilet and sink were so close together that you couldn’t the toilet without being face to face with the sink. Furthermore, there was no designated shampoo or conditioner, just one small container that was supposed to serve as shampoo and conditioner. The shower was very cramped and uncomfortable to use, especially for my wife to wash her hair as movement was restricted. The location was decent; there was a shuttle bus service that you could pay to take you to central Sorrento. The breakfast was average. It was a Continental breakfast with a large variety of cakes. If you enjoy cake, you’ll definitely love the morning spread. Overall, my experience was average, with only the customer service standing out as really good at this hotel.

We absolutely loved our stay at Hotel Spicy! The room was a bit small, but well-designed, spotlessly clean, and refreshed with care every single day. It smelled great, the beds were comfortable, and the breakfast was incredibly generous and filling — the perfect way to start the day. The hotel offers lots of thoughtful options for travelers, including free shuttle rides to amazing local restaurants. Such a nice touch that made our stay even better! A huge thank you to Elisabeth, who literally saved one of our days at the very last minute — an angel along our journey. We were traveling with our two daughters, and we would go back without hesitation. Don’t let the negative reviews mislead you — some people want to pay for a 1-star hotel but expect 5-star service. Yes, the hotel is a bit outside the city and you’ll need a taxi to get around, but this is Italy, and Hotel Spicy truly makes the most of its location. Thank you to the whole team for your warm and thoughtful hospitality! 🇮🇹

Room was small, but clean about a mile and a half or so out of town so unless you have a vehicle tricky to get around, the breakfast buffet was incredible. The best I had all week in Italy.

Just returned from seven days at this hotel. We found adequate for our needs. The rooms are clean and basic, but on occasions the adjoining rooms doors are very loud when they are shut Staff were very helpful and knowledgeable, especially the two girls\ladies on reception. Breakfast was typical Italian, but the cakes are adorable. We used the shuttle at the camping complex along the road where for 2 euros a trip it did the job as walking on the windy roads is not easy. Would use again.

Rooms were okay. Staff were helpful, kept our bags safe whilst we went into Sorrento. We used the shuttle bus from the campsite nearby, very easy to get into the centre.

Room was quiete tight, we arrived 15 min before ending breakfast time, few things were remained. If you search normal and economy hotel its a good place to be

We were in Spicy hotel in May 2025. The hotel is situated in very nice building and has recently renovated. Our room was small, but everything inside was new. The hotel has parking 25 eur per day. The staff at the hotel were friendly and helpful. Breakfast was plentiful and varied. The hotel is about 2,5 km far from the center. The problem is that there is no sidewalk all the way to the center. But, shuttle stop is very near to the hotel for 2 eur to the center. We payed taxi 36 eur to the center. We had nice short holiday in Sorrento!

What a find! Such an oasis in Sorrento, the room we stayed in was gorgeous, lovely comfy bed, a fridge with water provided and a spacious bathroom. The outdoor area is lovely, a gorgeous pool and bar area. There are lovely fruit trees around a courtyard garden which was lovely to sit and have coffee. Overall we were very impressed.

Lovely family-run small hotel with great facilities. All the staff are lovely here and every care is taken to make the stay special. The pool is very clean, heated and a joy in the hot weather. The gardens are great with full sun areas and more shady spots. The hotel is not in the centre of Sorrento and does require a 20 minute walk to reach but it is also great to retreat to this quieter area after a busy day. There are also some great restaurants in the hotel area (Especially Lapillo!) and the hotel hosts a pizza night on Fridays where they serve really good pizza that brings in the locals as well. Highly recommended!

A spotless beautiful Hotel. Friendly welcoming staff. From the moment we arrived greeted by Francesca. We met Salvatore, so friendly and accommodating. Luigi the head chef, not only a great chef, a warm friendly man. We would have no hesitation in recommending Hotel Florida. Thanyou everyone for making us feel so welcome and comfortable. Ken and Caterina Australia

Highly recommended, nice hotel in Sorrento very conveniently located. Nice rooms with all amenities. Reasonable room tariffs are inclusive of breakfasts. My room had a beautiful hillside city view from the balcony with chirping birds sound tracks, so beautiful morning every single day. Very courteous staff, very good room service. Bar, swimming pool and breakfast - dinner hall is spacious and comfortable. The backyard is full of lemon and orange trees and comfortable outdoor furniture for spending quality evenings with family and friends after tiresome day full of walking all over the city. Every morning day starts with a healthy breakfast options and amazing double espresso coffee. Being a Canadian we are spoiled for the space so room and standing shower were found to be little tight but that's ok, this is not a complain.

Will never come back here. My husband and I bought photograph print from downtown that we were in love with. Housekeeping took it. The manager did not reimburse us for the lost cost, said he would replace it and ship it to us and then ghosted us. It had been 4 months. Every time I text I get a “we’re working on it” and then he just ghosted me. Our travel planner tried to advocate for us to a certain point but then told us it was between us and the hotel. Will never come here again as I would not feel safe leaving my stuff here and even more so now that management has dropped the ball so badly in customer service.

Beware! This hotel does not keep their word, even when put in an email! I have not stayed at this hotel, but my daughter and friends did back in April. An unsafe incident occurred to a couple of her friends in the street/alleyway (which other reviews speak of how unsafe the alleyway to the hotel is) to get back to the hotel. It was brought to the attention of the front desk, and they were told that the area is safe and stuff like that doesn't happen here. After the girls checked out early because they did not feel safe, they were kicked off the sidewalk because it was for "hotel guests only." The next day, my daughter got an email saying they were able to re-rent some of the rooms, and they would be getting a refund of 522 euros. After two months of waiting for this refund which didn't happen, I reached out to the hotel. I received a response from Michele, who stated that since a bad review was placed, they decided to not give a refund, but failed to tell anyone that they were not going to give a refund. After all this, Michele stated that if the bad review was removed, the refund would be granted (which again was not). If you decide to stay here, don't expect much, especially from management.

Hotel Florida has 5+ star service, they help us tremendously navigate first time visiting Italy. Clean rooms, great food, welcoming staff. Recommend this place.

The room is a good size, but the bathroom looks a bit old. There are nice mountain views from the room. Breakfast was very good with several options, especially if you like sweet things. The hotel is within walking distance of Bagina Regina and about an 18-minute easy walk to the city center. It also offers parking for your car and has a small swimming pool

The staff are so personable that they make your stay so relaxed and comfortable. Everything was so clean, half board gave us flexibility and varied selection of evening meals. All served by friendly attentive staff, rooms spotless and made up everyday like it was your first. Pool did reach a respectable 26 and with wonderful service from the bar. Altogether a wonderful ten day stay.

Just left after a ten day holiday mixed feelings on the good side our housekeeper was loverly and most of the staff were nice however on the flip side the daytime barman was not helpful.We tried a pizza the first day but appeared frozen out of a packet and soggy . A few days later I tried a burger which was awful cold chips and a burger bun which seemed like it had just come out of the fridge and hard. One member of staff which we would like to complain about is blond lady who worked breakfast and lunch on the bar .During breakfast she was rude and taking our plate away whilst still eating and kicking the door loudly when going to the kitchen .She appeared in a bad mood all of the time . Also the pillows were hard and dirty under the pillowcases x

Metropole was clean and had a great pool area, the posted pictures don't do it justice! Service was pleasant and the hotel breakfast was nice. Apart from a very loud/drunk guest yelling one night and the hard beds we had a nice stay. It is a beautiful but slightly longer walk up the hill then appears on google maps (the public bus service in Sorrento is unreliable at best). I would definitely stay at this hotel again as long as I rented a scooter, would not stay here if I had problems walking or had a time conscious itinerary.

Wonderful hotel, can not fault it. Breakfast is good selection, lunch time food is good. Staff are friendly and always at hand if there are any problems. Pool is normally quiet but busy on Saturday and Sunday. Met some nice people. Only a 10/15 min walk to town. You can catch a small bus from the local camp site. There are 2 every hour from 720am to 1120pm, 2 euros and only makes one stop

I choose this hotel for our week's holiday in Sorrento as I thought the location looked handy and the reviews were largely good. The hotel itself looks very smart and presentable from the front and in the reception area.  The rooms, however, and the rear of the hotel, leave a fair bit to be desired and definitely need smartening up. Our room had no air conditioning for the entire week.  We mentioned it a few times but the staff seemingly had no interest in resolving the issue.  Thankfully they were able to provide us with a large fan, which helped, given that we were staying during temperatures in the middle 30s! There was also a strange fusty damp smell in our room which could, I suppose, have been linked to the faulty air conditioning. Our room was clean though and made up every day.  Saying that, I would not recommend though looking too closely at your pillows!  My pillow case partly came away and I was shocked at the state of the pillow within! The staff were mostly friendly and helpful although one or two were of a more surly disposition!  The staff in the bar were both lovely. The food in the restaurant was good although overpriced for what it was and a fairly narrow selection.  We ate in the restaurant next to the hotel, which was excellent and highly recommended. Breakfast was typical of a continental selection with a wide choice. The only thing I didn't like was that a lot of the food was left uncovered and there were a lot of flies around, landing on the food. I have to mention the location. People have said it's on a busy road.  It's actually on the junction of two busy roads so you have four lanes of heavy traffic going by.  This means there is constant noise from traffic stop-starting, beeping their horns and generally racing off.  It is relentless and, if in a room at the front, must be pretty unbearable. Whilst the hotel cannot help the location, it is a consideration and is definitely one reason that we would not stop there again. Finally, a lot has been said in other reviews about whether it's walkable into the centre of Sorrento. I suppose the answer depends on your level of fitness but be aware that it's a slog back uphill and for the most part there are no pavements so you are walking with busy traffic.  There is a bus stop very close to the hotel though which will take you into town for €2. So, all in all, a mixed review but our overall feeling is that we would not stay there again.

We stayed in a so-so room, but you cannot beat the location, the service or the food in the restaurant. It is in a perfect location from town and the free public beach Regina Giovanna. The pool was an absolute god send during the hottest summer ever. Food and drinks are well priced. A bus stop is 40 meters from the hotel. There is also an amazing old family restaurant next door that does smashing food. All in all, great place.

We really enjoyed our stay at this hotel for our honeymoon. The pool area was excellent with plenty of sunloungers and a pool bar. The staff at the hotel were friendly and helpful, providing us with towels for the pool and a discount on parking for our hire car (the car park is right next to the hotel). The location was perfect, just a 15 minute walk from the centre of Sorrento. Additionally, the room was clean, spacious and we liked the fact it had a small balcony so we could sit outside in the evenings. We would definitely recommend this hotel for a relaxing stay in a great location.

This hotel had such friendly staff. Everyone was so helpful. Tiziana, their chef, asked us what we wanted for dinner each of the two nights we stayed, and cooked for us. It was great having a “family atmosphere” during our stay. The rooms were modern, yet still cozy. I recommend this place!

Absolutely fantastic experience. The hotel staff is so helpful and accommodating. The location is a little bit out of the Town Center but not bad if you're okay walking 1 km. The breakfast is very good and well attended by the staff. Be sure to enjoy the rooftop. Just go up and have a beer at sunset. It's really too bad they don't serve breakfast up there. It's a beautiful view.

Staff clean the room at least once a day around your schedules. They even leave a corner open on your sheets ready to pull for bed if you aren't in the room! Lovely pool and sunbathing area, lots of places to sit and chat. Staff are very helpful and at hand all of the time; hardworking. Beds are comfy, overall a lovely place to stay for our time in Sorrento! Special mention to Tiziana a member of staff who cooked our food and offered us some lovely drinks. Her food was brilliant, better than nearby restaurants and customer service is wonderful accommodating our needs. Her passion for food really showed in the quality of the food. My brother even said that Tiziana made courgettes taste nice!

The staff and this hotel was beyond exceptional. Simona greeted us with genuine warmth and professionalism, making the check-in process seamless even after a long, stressful journey with 2 kids. She went the extra mile to make sure our family felt welcome and comfortable, offering helpful tips about the hotel and making us feel like valued guests, not just travelers passing through. The hotel has an outstanding restaurant with a great staff. Tizania was so great as she welcomed us each time with a smile and her service was just as exceptional. She was attentive and kind, remembered our preferences, and treated our children with such care—it felt like we were having meals with family. Her positivity and attention to detail was exceptional. The hotel manager also went above and beyond to support us during a challenging moment. Her thoughtful assistance and genuine care made us feel completely looked after and reinforced the hotel’s commitment to exceptional guest service. This team truly embodies world-class hospitality. Thanks to them, what started as a hectic travel journey became a memory we’ll cherish. We can’t recommend coming here and these can't thank enough the wonderful team members!

Very kind and warm cleaning and breakfast staff! Breakfast was great and the rooms seemed to be recently renovated! Loved our time here and would highly recommend staying here. One thing to note is that it is about 15-20min walk from Sorrento city center so be prepared to walk a little. We enjoyed staying further from the chaos so it was a positive for us.

Highly recommended. Although room is small, but breakfast is good. All staff in the hotel is very friendly. Nearby have a lot of good restaurants, have 24h laundry shop. At the back of hotel, have a big parking space. Gym and swimming pool also available.

The hotel has not been updated in 60 years. That's it's charm! Rooms are larger than norm on the Garden Level, the bed was definitely not comfortable, but there was a large tub. The breakfast service was good. But the notion of veg and vegan offerings at breakfast could stand a refresh and expansion if the stated offer is to be taken seriously. Service was good. Cleaning staff managed rooms daily. Front desk was responsive and helpful with booking transportation around Sorrento. Front desk helped us book our private car to the airport.

We stayed 4 nights at Hotel Desiree and loved it. Room #1 has fabulous views from the good sized balcony. The room itself was cute, cosy, and comfortable. The bathroom could do with bit of an upgrade but it was adequate. The breakfast which was included in our rate was fabulous 👌 an excellent variety of sweet and savoury and the serving lady was very friendly and helpful. All the staff were very helpful and generous with their service. Hotel Desiree is a 10 minute walk from Sorrento centre but the views at day and night are fabulous. Highly recommend Hotel Desiree 😍❤️😍

This is my second time staying in this hotel, and I really enjoy the location of it besides the long walk up hill. I especially like how they have an elevator down to the private beach area. Breakfast is good, they have a variety of things. The only thing I can never get over is the rock solid beds, especially as someone with back pain. Other than that it’s a great hotel. They have an iron upon request which is also great. Edit: I found some green and black mold growing on the ceilings in the bedroom and mainly in the bathroom above the showers which is not great as it’s a health risk. I don’t remember seeing any the last year i was here but I never looked at the ceiling. I meant to tell a staff member but had to rush out in the morning for my train…

We stayed here for 4 nights as part of our honeymoon. The view from the room was great and it was a quiet location a short walk into the main downtown region of sorrento. The breakfast included was prepared by Annamaria and was amazing every morning and a great way to start the day. Loved our time in sorrento

I'm not one for emotional reviews, but I'll make an exception; My feeling of walking into our room here was one of nostalgia. It wasn't walking into a hotel, it was walking into a Nona's house from my childhood, welcoming, well worn, tidy and fastidiously clean. The view from the balcony was phenomenal, my girlfriend and I spent every evening reading and listening to the sound of the waterfall. The private beach wasn't cheap - €24 per person with the hotel discount, but it was peaceful and tidy. The included breakfast was better than I've received at more expensive hotels.

Fantastic hotel on outskirts of Sorrento. Rooms very clean and stuck in 1970's style but this added to the charm and appeal. Lovely roof terrace overlooking sea and surroundings with access to private beach with charming gardens and a lift. Adjacent restaurant in Hotel La Tonnarella was 5 stars (bloody pricey but delicious and worth a treat). So romantic a setting, you just enjoy it.

We had a fantastic stay! A great location. 10-15 min walk into town. We made the walk a couple of times each day. The view from our room was stunning! It was chilly for the beach, so we spent several hours enjoying the solarium. The staff was so friendly. Always ready to help, extra towels, directions, dining recommendations, ins and outs of the bus. Highly recommend staying at Hotel Desiree.

Rooms and hotel is clean and neat with good taste. Service from front desk and breakfast optimal. Specially Josefina who was super helpful giving advise about city entertainment, guides and Amalfi Coast travel tips.

Very nice hotel! Center location within 2-3 min walk to shopping. Spacious room with big terrace. Clean room. Professional customer service, nice breakfast. Love it and we stay again!

Great central location next to taxi services & the beach! Make sure to visit more inland for a more authentic experience. The port is within walking distance along either plenty of shops cafes & restaurants

We had an amazing stay here and definitely recommend the stay here! Right away, the staff was amazing and very helpful with whatever we needed. We were only here a couple of nights, however, the location was great and very walkable around Sorrento by the beaches, shops, and restaurants. We also chose to do the spa and I am so glad that we did. It is a private and very relaxing experience. The rooms were not huge but perfect for what we needed and very comfortable. They were also much nicer than we had initially anticipated. So glad we chose Hotel Tasso!

Our group really enjoyed our visit to Sorrento and our stay with Tasso Suites. The lobby staff were very accommodating and made several suggestions when we asked them for good local places to eat and drink. The location is also extremely convenient being that close to Piazza Tasso.

Great hotel in a fantastic location, close to many restaurants, shopping and the train station. The staff were all very friendly and extremely helpful with all our questions. The room was very clean and upgraded. The hotel offers a small breakfast buffet from 7:30 am to 10:00 am. I would definitely recommend this hotel if looking for a solid place to enjoy your stay in Sorrento.

Very happy with our stay at Tasso Suites! The location is great and the service was always good. The rooms did not have much noise insulation from the hallway so we could hear people coming and going; and we were unable to adjust the air conditioning at the beginning of our stay which made our room warm (especially since we had to keep our windows closed due to the loud soccer celebrations outside). Despite these, we would return.

Would highly recommend, great hotel for the price. Friendly staff. Terrific location. Breakfast was tasty, rooms are clean. Can't complain!

We stayed here for two nights and we were very satisfied with eveeything, especially the location and the breakfasts. We were kindly welcomed by the manager, Pasquale, and the lady who was in charge of breakfast and cleaning was always super nice and smily. The room is not perfect but for what you pay, it totally worths it.

2 weeks ago I spent here 4 nights. The biggest advantage is great location. Room was clean and breakfast was well prepared. However, I experienced an uncomfortable situation. My silver necklace (which I had left next to the TV in a hurry) "disappeared" while I was out. The staff that was cleaning claimed they did not see it. But the fact is I remember exactly where I placed it, and after cleaning it was gone.

Staff are amazing! Good value and close to the Main Street but nice and quiet. There’s free scooter parking right out the front. Lots of variety for the buffet breakfast. They have everything available, iron, kettle, local map etc.

Clean hotel that is walking distance to the metro station, ferry port, and nearby restaurants. Can walk a short distance to see the ocean and watch the sunset. On a relatively quiet street. Breakfast was included as well, and there were good options to choose from as well as different types of coffee that you could order from the staff.

We had a great stay at this B&B in Sorrento! The location was excellent, very close to both the train station and the port, which made getting around super easy. Breakfast was amazing every morning, with lots of variety, and the staff were very friendly and welcoming. We stayed for 5 nights and felt comfortable throughout. The only downside was that the Wi-Fi was a bit slow and lost connection at times, but overall we really enjoyed our stay and would happily come back!

Perfect place for staying in Sorrento! We were worried since it is located in the basement but for no reason. The AC was on and we didn't feel any humidity. Room was very clean, comfortable and spacious. Breakfast was delicious and had many options. Our hosts were amazing! So hospitable, professional, yet welcomed us so warmly that we felt sad we didn't stay longer. Great location, that's also important to mention.

Great service. Fantastic view of Sorrento and the water. Pool was good, and poolside view excellent. Breakfast was fine. A/C was strong in the room. The walk from town can be rough in the summer heat with luggage, but still doable a couple times a day. The place feels dated and a little rundown, but it's good for the price. Maybe bring your own towel, they are paper thin.

Nicely located quietly removed from the main town but an easy walk to many things in the area. Really nice views of the whole area. Swimming pools. Breakfast was meh. Hotel staff were very friendly and helpful. Rooms were basic but served there purpose. Keep in mind this is a three star hotel so it is not luxurious, particularly the rooms, but they were totally clean and we were comfortable there. I would come back.

Me and my boyfriend stayed at this hotel in June and it’s was absolutely amazing, the hotel is lovely, clean , the staff are so nice and helpful , we thoroughly enjoyed our stay in this hotel for the week, we loved it ! The pool area , breakfast and terrace area was clean and beautiful & the views of course are stunning too! I looked at the reviews for the hotel before going and I ignored the bad reviews and saw it for my self and there is not 1 thing I can say bad about this hotel … it was a perfect stay from start to finish , I would recommend this hotel to anyone looking , great value , great view and overall a really good hotel , we couldn’t of been happier …. Some comments I saw said the rooms were out dated but you get that in most European hotels but there was nothing wrong with the rooms etc , we loved our room…. People that was staying there the same time as us we got speaking too and they all said the same thing as us that it’s an amazing clean hotel , nothing to fault I say ignore the bad reviews because me and boyfriend did and we are so glad we ignored the bad reviews, not one bad thing about the hotel We loved our stay and wish we could be at the hotel in Sorrento now !

BEWARE hidden parking fees. The view from the hotel is incredible and the staff was very friendly, but unfortunately that’s the only positive thing to write home about. The rooms are dated, and the bathroom is small and dingy. The most upsetting part for us was that parking was listed as included on the website and booking page, yet when we went to check out, we were charged 20 euro a day to park. When we tried to dispute this we were told that the cost should’ve been communicated at check in - however, it was not. The view and balcony was truly incredible, but that would be the only reason to stay here.

Hotel location was the best part of our stay. Views are breathtaking and having a balcony was well worth it. The room was very simple and an upgrade to the furniture, beds, and bathroom facilities would be nice. A quad room only had one small armoire to store clothes. Beds were cot style with springs. Staff was very kind and helpful providing information when asked. Definitely worth the stay overall.

Hotel was excellent. Staff was excellent. Pool was excellent. Breakfast was excellent. Room with balcony overlooking local harbor excellent. Walk to town, 10 minutes. Very convenient location. Great price.! Thank You once again Max and Serena.! I will definitely be back.!

Hotel Settimo Cielo exceeded our expectations. We stayed here for our honeymoon and had a direct view of Mt. Vesuvius across the sea. It was very clean and had great air conditioning with a lovely patio over the water. The front desk was always helpful and kind and the location from downtown Sorrento was perfect. You get a peaceful retreat with only a few minutes walk to the busy main street of Sorrento. Couldn't have been better!

Having read loads of reviews we were expecting an outstanding experience. Sadly it was not to be. Although the staff were very polite and helpful and the location brilliant, the bungalow itself was tired and not clean. The air-conditioning unit had thick mould in the vents so we didn't use it and the bathroom needed a thorough bleaching. Even the TV remote was dirty. Some sockets were clearly broken. Our wardrobe was also broken and the second bedroom was in the kitchen! There was only a curtain to divide the room and there was no inside eating/living space. We found this difficult. We chose not to eat in and stayed out for long days instead. The pool was okay but came with a full A4 sheet of instructions. Yes WiFi is available but only in very specific areas - not the accommodation itself - so if you want to be connected in your room this is not the place for you (not a problem for us). Breakfast adequate.

Absolutely lovely base for our sight seeing holiday - staff were really great and very knowledgeable. Room was serviced daily and always had fresh towels. For the type of holiday we had in mind this place was perfect.

The experience was wonderful from the time I checked in. It was raining and the gentleman in the office came out with umbrella. They even took me to my room in the car so I wouldn't get wet! Everything about this place was wonderful. I definitely want to stay here again!

amazing staff and very cozy place, felt like a complete experience spending our days in this little green paradise dog friendly too would come back 100%

Only ten minutes from the heart of Sorrento. Very friendly and helpful staff who all speak excellent English.Nice clean ensuite room with aircon and fridge. Pool area lovely. Breakfast continental style. Having seen the location of many hotels round Sorrento unless you are paying double or treble, this is extremely well located and easily walkable into Sorrento two or three times a day depending on your itinerary. Receptionists also organised a few excursions via the hotel and it's so easy as they include pickup and dropoff, which makes it easier and cheaper than many of the alternative offerings. Having done the Pompeii excursion via the hotel and the Amalfi/Positano we can recommend both very highly. No hassle, private excursions so no having to queue up and guess which ferry you need (absolute pain as nobody has a clue and rushes from one ferry coming in to be told no, next one etc etc). Highly recommend.

A lovely place to stay within a 15 minute walk to central Sorrento. The hotel has a breakfast room and pool bar which serves food throughout the day. Hotel staff are very helpful and friendly. A lovely place to stay. We didn't use the pool as we spent our days on our feet travelling to see the sights, however it looked very clean with some clear rules about pool rules and hygiene. If you are walking to Sorrento there is a steep hill to the hotel with no footpaths - traffic can get quite close.

Great place to stay considering the cost. 10 minutes walk from the town centre, allow longer for the way back as it's uphill. Super friendly staff, great pool/bar/cafe area. Located pretty much in the centre of town but feels like it's a rural setting. Thank you to all the people at Villaggio Verde who helped to make a great stay.