The 34 best spa hotels in Sorrento

Just enjoyed a great time at this beautiful hotel overlooking the Mediterranean Sea and Mount Vesuvius. The staff went out of their way to make sure that you felt welcome, and were comfortable. A special shout out to Rosa, who took the time to give us recommendations, make reservations and do everything to make our trip memorable.

On October 10th of 2025 Samantha and I were married at the Bellevue Syrene Hotel. We could not have asked for a more magical and memorable day. It truelly was the best day of our lives. This was all made possible through the amazing help from Angelo and Chiara. Throughout the whole planning process Angelo kept telling us not to worry, that everything was under control. He could not have been more correct. Our special day was flawless, perfect in every way. Angelo and Chiara ensured that every request was met, regardless of how last minute or large they were. They even picked up on aspects that we completely forgot about! I was amazed at the service provided by the entire venue. From the doormen staff to the valletting service, reception, kitchen staff and servers. Everyone went above and beyond for us. I would like to thank Angelo and Chiara personally for everything they did for Sam and I. This was truly the best day of our lives and you both made that possible. Thank you, Andrew

Amazing stay . Super service - incredible breakfast experience . Can t wait to come back . We only stay one night but our experience was really amazing . Room was nicely decorated / perfect renovation and attention to details. Private beach with unique access

Rooms were very clean, staff friendly and very helpful. Location was beautiful! The food however was just ok. The breakfast was fine. We had dinner at the restaurant and we weren’t very impressed with any of the food nor how it was prepared. They took our order wrong for our pasta dish and the person who took our order never came over to apologize for his error. But nonetheless it was beautiful scenery.

Had the best time getting dinner and drinks. The views here of the sunset are the absolute best in Sorrento. We were also lucky enough to catch some fireworks😊 Special shout out to Roberto, the front gate keeper for helping us get the perfect table for a booking at the last minute!!

You couldn’t ask for a better experience in Sorrento! Everyone we talked to locally said this is the best hotel, and we totally agree! Views are amazing, the location is perfect, the service is top notch, and every detail in the design and the overall experience is so well thought-out. I have to give a special shout out to Roberto, the “gate keeper” who helped us when we pulled up, to Roberta who was the friendly smiling face always there to help, to Venessa who is one of the most pleasant and helpful people you’ll ever meet! All Made us feel right at home. Can’t wait to go back!

We had dinner last night at the restaurant. The property and setting are amazing. We were 45 minutes early for our reservation and planned to go to the bar for a drink. We were told our table was ready early and were asked would we like to be seated early which we did. I know the dinner is to be relaxing but the service was inattentive and slow. We had to ask twice to order cocktails for the entire table. The restaurant was not busy. The kitchen was very slow and it was midnight before we finished secondi. We decided not to order dessert due to the slow service. My friend from Italy tried to help move the service along but to no avail. The setting is certainly worthy of a Michelin 5 star but the service and food were not. My Italian friend and my girlfriend both sent their grilled Octopus back as it was tough. I had been looking forward to this dinner for weeks as a friend recommended the restaurant. I left extremely disappointed.

One of my family members actually stayed here before and told us about the view from the bar. It was our last night here in Sorrento as a whole family so we gathered for a few drinks. They had a pianist playing some beautiful music that fit quite well with the nightly atmosphere. The drinks were perfect for just relaxing with friends or family.

A Secret Oasis in Sorrento – Perfect Location, Incredible Staff & Next-Level Food This hotel is in the heart of everything, yet feels like a private escape. While Sorrento is packed with tourists, this place sits on huge, peaceful grounds where you can instantly leave the chaos behind. My Ocean View Suite was stunning, and the concierge went above and beyond—Air Canada lost my luggage and didn’t care, but the hotel staff tracked it down and got it back for me. The food? Absolutely outstanding. This isn’t just a stay… it’s sanctuary.

Grand Hotel Excelsior Vittoria: A Living Legend, where history meets the horizon Step into history at the Grand Hotel Excelsior Vittoria, Sorrento's ultimate icon since 1834. Perched majestically on the cliff overlooking the Bay of Naples, this historic luxury hotel offers breathtaking views of Vesuvius and the sparkling sea—the very vista that inspired the song "Caruso." Wander through five acres of lush Mediterranean gardens, enjoy Michelin-Starred dining at Terrazza Bosquet, and experience the timeless elegance of a truly classic Grand Tour hotel. A legend where emperors, royalty, and tenors have all stayed, the Vittoria is simply unmatched. As a member of Leading Hotels of the World and an establishment honored with both a MICHELIN Key and a MICHELIN Star, its commitment to excellence speaks for itself.

A Breathtaking Stay – 10/10 Experience Our stay at the Grand Hotel Excelsior Vittoria was absolutely incredible – a truly unforgettable experience from start to finish. From the moment we arrived, we were struck by the character and charm of the hotel. Every detail, from the architecture to the interiors, radiates timeless elegance and history. The ambiance is serene and sophisticated, yet warm and welcoming – the kind of atmosphere that instantly makes you feel at ease. The location is unbeatable – perched right on the water, the hotel offers stunning views of the bay and harbour. Whether you’re relaxing on the terrace or enjoying a quiet moment in your room, the views are genuinely breathtaking. One of the highlights of our stay was undoubtedly the exceptional service. Every member of staff we encountered went above and beyond to make us feel welcome and cared for. At breakfast, the team made sure we had exactly what we wanted, exactly how we liked it – nothing was ever too much trouble. The level of personal attention and genuine hospitality is rare and deeply appreciated. The food throughout the stay was phenomenal. Each meal was a celebration of fresh, local ingredients, prepared with care and beautifully presented. Breakfasts were particularly memorable – both for the quality of the food and the attentive, thoughtful service. In every way, this was a perfect stay. We left feeling relaxed, recharged, and deeply grateful to the entire team for their kindness and dedication. We’re already so excited to return, and we can’t thank the staff enough for making our visit so special. Highly recommended – a true gem on the Amalfi Coast.

My husband and I stayed here for our baby moon during September. The staff was 10/10, the room was stunning, the view was incredible, breakfast buffet had everything you can think of and was served at the most beautiful room with a talented live pianist. The marina was right by us, we just had to go down an elevator. Plenty of beautiful stores and restaurants to check out around the hotel. The concierges were also very helpful helping us schedule last minute cooking class and recommending activities.

My wife and I ended our honeymoon with a stay at the Grand Hotel Excelsior Vittoria, and it was the best way to end an unforgettable trip. This was one of the most beautiful places we have ever been - the entire hotel and all of its facilities are completely top tier. The staff went above and beyond making my wife and I feel special for our stay, including an upgrade to an incredible cliff side room with a balcony over the coast. The food selection at this property was also great, including both high end and more casual options. We can’t wait to be back.

Perched atop a mountain in the picturesque town of Sorrento, the Grand Hotel Excelsior Vittoria is a luxury retreat offering sweeping views of the Bay of Naples and Mount Vesuvius. This historic property masterfully combines classic grandeur with modern comfort, set within serene private gardens and conveniently connected to the bustling harbor below via a historic elevator. Guests can enjoy elegant suites, Michelin-starred cuisine, and world-class service in an atmosphere of refined tranquility. With its iconic terraces and timeless charm, it stands out as one of the finest accommodations on the Amalfi Coast. If the premium rate, around 1,500 euros per night, is within your budget, this hotel promises an exceptional and unforgettable stay in Sorrento.

We stayed here for part of our honeymoon, and it was amazing. From the moment we arrived, we felt so welcomed and the hotel even surprised us with champagne and treats in our room for celebrate, which was such a thoughtful touch. The views are stunning (especially at sunset) and our room was beautiful and spotless. The service throughout our stay was also top-notch. We especially loved the beach club and spent a full day there. The location was also perfect-just a short walk into town and the train station (which we took to Pompeii). I was so happy we chose this hotel, everything exceeded our expectations and I would definitely come back in the future.

Wow, what can I say!! This was collectively our favorite hotel on this trip to Italy (and we stayed in 5 different five star rated hotels). The views, the room and amenities, the service, the beach club, the drinks, this hotel had it all! Also, the best hotel shower we have ever encountered!! The comfort of the beds, pillows and every aspect of the room were unmatched. We only wish the menu at the beach resort had better offerings. If going to Sorrento look no further! Stay here without a doubt!!

Absolutely amazing hotel! My wife and I have traveled all over the world and I have to say this has been the nicest hotel by far that we have ever stayed in. The service is impeccable. The rooms are absolutely breathtaking and they treat you like royalty. We can’t say enough about this place next time we visit Sorrento we will definitely be staying here. Kudos to all the staff members A++++!

While undoubtedly this hotel is beautiful, the reality is Sorrento is filled with beautiful hotels and I would recommend looking elsewhere if, in addition to beautiful accommodations, you are also looking for warm, welcoming and accommodating hospitality. I was very disappointed in the reception staff, finding them dismissive, defensive, and totally unwilling to own any responsibility for failing to acknowledge and properly accommodate a doctor's note sent weeks before my arrival. To make matters worse there was never anyone in management available - it was always too early, too late, or if in the middle of the day, they were out sick. It wasn't until I arrived home and contacted the parent company that I received a response and the response was "your emails went to our spam folder" - no apology or accountability at all, which in my opinion is shameful and worthy of this review.

We stayed at 5 star hotels in Venice, Rome and at the Grand Hotel Ambasciatori. This was the most impressive of them all. The rooms were pristine and spacious. The walkout balcony with a hot tub, overlooking the bay was breathtaking for sunrise and sunsets. I had my suitcase lost/stolen at the Rome train station. Max Pollio at the front desk said that he would continue to contact the police at the station in an attempt to find my bag. I had written it off. It was a new suitcase but I had a new (never worn) 700EU pair of Ferragamo shoes in there. 2 Weeks after returning to the U.S. I received a call from Max, he found my bag!!! He did not give up like he said. A true man of his word. He arranged to have it sent to my house. So the hotel was amazing and we will stay there on our next Italy trip but you cannot get better individual care than at this hotel. When you stay there ask for Max, tell him Robert sent you !

We had the best stay here. From the views, to the impeccable service, to the luxurious and spotless rooms/ accommodations, it was everything we could’ve wanted and more. We will certainly be coming back. Also, AMAZING breakfast, best part of the day! The stay was worth every penny, truly.

Absolutely stunning!! The location and view were great and very easy to walk into Sorrento. Our room and the hotel property was truly gorgeous - clean, spacious, and comfortable. However, the true shining star was the staff. They entire staff was so accomodating, sweet, and gracious. We were traveling with our two year old daughter and they all bent over backward to ensure we had everything we needed. This place is a must stay!

Wonderful hotel near the heart of Sorrento. A few minutes walk into the main area, but that's a good thing because it is generally too crowded in the town itself so it is great being a bit away from the crowds. This hotel has exquisite outdoor areas especially the gardens and patio in the back overlooking the sea. There are tables and chairs and table service so that you can drink and snack while enjoying the view. This is a somewhat old fashioned hotel that has music in the sitting areas - a piano player - to just enjoy the atmosphere.. This was my second time here. I recommend the rooms overlooking the sea rather than the road. Breakfast is in their grand dining room and is elegant. I would definitely come back!

Surely one of the most beautiful hotel locations in the world. Absolutely stunning vistas over the bay and towards Vesuvius. Often hotels on the Amalfi coast are not truly “5 star”, with tired dated rooms. Not here - great sized spaces, excellent showers and air conditioning. Have a martini on the terrace, or take the elevator and listen to the ocean at the hotel’s private jetty/beach area.

We just finished a 4 night stay here. Everything was perfect, and started with the check in process. Friendly, informative, efficient. Our room was gorgeous, clean, had water. The staff always seemed to know when we were leaving and then they would clean room or do turn down. The front desk staff provided wonderful recommendations for dining, activities, transportation. They knew your name when you walked in. The bars and restaurants are all excellent. Would absolutely stay here again.

Stayed in the Grand Hotel Royal for a few nights in Sorrento and five stars are extremely well deserved! This hotel was amazing in many ways - from the rooms to the view to the swimming on the beach and pool to the breakfast to the service and attention provided by the reception to the room service and the list goes on. Here, you really are in the city center and are in the heart of Sorrento: go no further. Highly recommend this hotel.

Pros: Great location; beautiful hotel; great spaces and different places to spend time Cons: You can't eat anything between 5pm and 7.30pm except room service; the staff are the *least helpful* I've come across in a decade of 5 star travels This place is greatly let down by the poor service level. Want a towel for the pool area? They'll bring you one but they won't lay it out for you. Nor do they ask if you would like water or a menu. They never bring any type of standard accompaniment (crisps, nuts, olives etc.). You're basically on your own after the towel and you have to physically get up to flag them down to take any type of order. Same goes for anywhere else in this place. The room service was incorrect the first three times, but they did manage to get it right after that (yay!). So, while the location and hotel itself is very good, the entire establishment was a great letdown due to the service. We spent a week here and, since other (true 5 star) options abound in Sorrento, we will never go back. I would NOT recommend the Grand Hotel Royal to a friend.

My wife and I just stayed here for four nights. I went online and booked this hotel to try to impress here for our 20yr wedding anniversary. Neither one of us ha ever been to the Amalfi coast. The Grand Royal Hotel is at the perfect location. We took the train from Napoli which only cost $4.50 Euro It was walking distance from train station. The hotel has amazing views of the sunset. We had a room that faced the town which didn’t bother us at all because the restaurant and the bar have incredible views of the water. Sorrento was beautiful but crazy busy with tourists. It was super refreshing to get back to the hotel everyday away from the crowds. Great access to the ocean. An elevator inside the cliff plus tunnel takes you to an ocean deck. The hotel is expensive but totally worth it. We will definitely go back.

The property itself is stunning — beautifully maintained grounds, sweeping views, and a peaceful atmosphere that makes you want to linger all day. Unfortunately, the charm ends there. The staff seemed untrained and inattentive, with service that fell far below what you’d expect from a hotel of this caliber. There was no one circulating to take drink orders, check in, or even ask if we needed anything. It felt as though guests were left entirely to fend for themselves, which was disappointing given the setting. Gorgeous grounds can only go so far — without proper service, the experience is incomplete.

This is a beautiful hotel, with 2-3 restaurants and a great seating area for drinks before dinner (with an incredible view of Sorrento). The restaurant by the pools had one of the best pizzas I had while in Italy! The best part of this hotel is that it’s an easy (no hills) walk into downtown Sorrento. The second best part? The pools! There’s plenty of seating by the pools and they are beautiful all with great views and plenty of sunlight. The views from the rooms is picturesque. The hotel staff are kind and courteous and happily arranged taxi’s for us when we needed to go further than the short walk into town. Drawbacks: - Rooms are outdated (this might be expected with the hotel style). There’s no carpet so they are also very loud to outside noise in hallways, etc - Gym is small and had to be reserved ahead of time - THE AC. The lowest that it would go is 23 C (about 74 F). It was almost 90 degrees F in Sorrento the week we were there with 80% humidity. This just simply wasn’t cold enough to sleep comfortably. We asked the hotel reception multiple times to adjust our AC and they kept saying they were but it wouldn’t go any lower. We talked with other people in Sorrento staying at other hotels and they all said the AC went down to 18 or 19 C. This alone would cause us to not come back if we are traveling in summertime

The grand hotel had a fantastic location (easy walk to the main tourist area, a moderate one to the port or train station) with a great view overlooking the town/coast. I was not as impressed with the rooms, they were "okay" with too firm of bed and pillows (the kind that hurt your ears if you attempt to lay on them for too long). They also had a sign posted on the thermostat advising "for best experience, leave it set to 25C." So we didn't okay with it, but still noticed the power flicker on and off a few times when in our room. I'm we did wake a few times feeling too hot, which brought to the forefront the uncomfortable bedding again... Showering in the bath with a movable half-wall is an acquired skill that I do not have yet. This half-wall did not do a great job of keeping water from making a wet mess, but at least there is a floor drain and a few ultra-scratchy robes to help minimize falls! Another acquired skill was easily using the key to gain entry to the room, but this one I did get better at. The included breakfast was also just okay compared with hotels we had stayed at in other Italian cities during our trip. The fresh fruit was great, the view from the table (when not seated in direct sun) was pleasant, but I didn't find the rest as nice. Their series of five pools connected by descending waterfalls was beautiful. A great place to cool off after climbing back up from the port, for example. Be warned it inexplicably closes at 6p (1800). The pool-side bar has an expansive cocktail list, and all the drinks we ordered over the course of our stay were high quality. The food served was also very decent. As said initially, this was an okay hotel, we enjoyed our stay, but would probably look elsewhere if visiting the area again.

My wife and I stayed here for our wedding in Sorrento and loved Grand Hotel Capodimonte. Their rooms are stunning, comfortable, and modern. Their AC works extremely well (shoutout all Americans). Their staff is also very accommodating. We had a couple odds requests with all of the logistics from our wedding and they helped fulfill every one. The pool is also incredible. One of our favorites parts of the hotel is taking in the view, sitting by the pool, and ordering drinks from their excellent bar. Can't recommend this place enough.

Stunning hotel from reception area, public walkways, restaurant to rooms. Views throughout the hotel are exceptional with views across to Mount Vesuvius. All staff were very friendly and helpful. The room was extremely spacious, brightly decorated with a modern wardrobe unit. The bathroom was large. (The only fault in the bathroom was the tiled floor can become extremely slippery when wet - so take care). Lovely outside pool area that has cascading pools on different levels. Quite a few steps up to the pool. Location is very convenient for walking into Sorrento itself.

Our greeting professional at the desk Mara became our best friend and MVP for all things Sorrrento from Boat excursions to restaurant reservations and everything in between. Truly a hospitality expert and local treasure. My wife Julie my sister in law Jane my brother in law Pete truly miss her and wish her continued success and happiness. “Dio de Benedica Mara!!! Not to forget all the other staff members who were all fantastic. We Loved Hotel Capodimonte and all who bring it to life each and every day!!! Dio de Benedica Touta mi Amigo’s Hotel Capidimonte!!!!

We had a wonderful stay at the Grand Hotel Capodimonte, truly a stunning hotel in every sense. The location couldn’t have been more perfect, just a short 5-minute walk from the heart of Sorrento, yet set far enough back to feel peaceful and private. The views from the hotel are absolutely breathtaking, whether you're relaxing by the pool or enjoying a drink on the terrace. Even though our room (404) didn’t have a view, it was still lovely, spacious, and comfortable. The staff were warm, friendly, and always ready to help. One downside was a bit of difficulty when friends from another hotel tried to visit us, which is something to be aware of if you're planning to meet up with others. We had a car, but honestly wouldn’t recommend it. Parking was expensive and not really necessary given how central everything is. The food at the hotel was delicious and worth the price, dinner in particular was a real highlight. Breakfast, which was included, was decent but not particularly memorable. All in all, we had a fantastic experience and would happily return, for the views alone, it’s a dream. I would love to return again and if so, I'd be staying here in a heartbeat.

I am not one to typically leave reviews, but I truly can’t help myself on this one because we have the hotel (specifically, the wait/bartender/restaurant staff) multiple times to get their service to match “the luxury price” they demand, but they kept coming up short. I’ve never felt more of “an inconvenience” to people in my entire life. Waiting over 20-25 minutes for a cocktail in the bar when they had 4 people working and only 12 customers!!! (Had to finally cancel the order and leave). Ordered pizza buy the pool but we were a huge inconvenience to the wait staff because we needed 2 plates and silverware. The pizza was sloppy and cut into 4 pieces - you could only eat it with a knife and fork in a civilized way. The waiter gave us a face of disgust, which forced me to go to the bar myself and ask for the proper cutlery…... But I can assure you, it wasn’t fun because even then they made me feel like I was a disruption to their day. You should never have to feel like you have to “kiss their butt” to get what you’re already paying for so that they don’t talk about in Italian in front of you or give you crappy or less desirable service, food or drink. At over $800 /night, they should revamp their entire wait staff (the front desk and porter upon check in were very good!!). This is a sure sign of lack of leadership - period! I’d rather pay the 18-20% tip and have someone show up with a smile, pleased to have you as a customer, get the order right, be promoted and follow up in a timely manner instead of complete lack of respect, carelessness and lack of desire to please those who are paying your salary. I don’t want “servants” I simply want “service”. This is our 2nd time here, but we will certainly think twice about next time…. And so should you.

Just come back from this amazing hotel and can't wait to return! Impeccable service, the cleanest rooms and the most wonderful location. Lovely breakfast. Antonio made an effort to learn our names on the first day and greet us warmly every morning and have a chat. Great selection of food at breakfast and the waiters were very attentive. The location is perfect and the view from the terrace bar is stunning. The rooms are cleaned to a high standard and the hotel is spotless throughout. Felt more like a 5star hotel. Loved it!

The entire staff were so friendly and professional. The rooms were beautiful and the sea view was stunning. Having a morning espresso overlooking Mount Vesuvius was amazing. The breakfast buffet was the best we had ever experienced, especially the honey and juice bar. It was the perfect walking distance to all the shops and restaurants. Highly recommend!!!

What a beautiful hotel! Can't beat the location and the rooms were beautiful and clean. Breakfast was delicious but at times the wait service was confusing - we might have come when the server's schedule for the next month came. Several servers gathered in a corner taking photos of a piece of paper and having their own discussions. I really would have loved a second cup of cappuccino and for someone to clean up our table, but of the 10 servers that seemed to be walking around aimlessly, none of them seemed to want to wait on people.

We stayed here for our honeymoon and had one of the most appalling hotel experiences imaginable. On our second night, we were kept awake for hours by guests next door - screaming, banging on our wall, and other deeply disturbing noises. Despite video evidence and staff hearing the noise themselves, management’s only initial “solution” was to tell us to “call if it happens again.” The next step the hotel offered was a downgrade to a smaller, darker room without corner windows or pool views. When we declined, the manager promised to move the disruptive guests if it happened again - then lied and denied ever saying this when the behaviour inevitably continued. The guests were only moved after days of repeated complaints, us asking to leave the hotel, and another neighbour also being disturbed. The hotel refused every reasonable solution, lied to our faces, and only acted after two days of chaos, exhaustion, and stress. At check-out, no compensation was offered, and no one even asked how our stay had been, showing the lack of care for their guests. We were left visibly upset, sleep deprived and exhausted from spending hours of our honeymoon advocating for the most basic standards of hospitality. The hotel manager repeatedly downplayed the problem, broke promises, and treated us as though we were the issue, not the victims of constant disturbance. For a hotel marketed as 4-star, this is disgraceful. Instead of enjoying our honeymoon, we spent days stressed, sleep-deprived, and fighting for the most basic level of respect and peace. Avoid this hotel at all costs if you value professionalism, honesty, or a peaceful night’s sleep.

We stayed an extra night. I feel spoiled. Everything so amazing. They really pamper their guests with stunning art work/decore. So very clean. Accommodating to the highest degree. Rooftop lounge had amazing music and spectacular views, including fireworks launched from a boat. I love it here! Do I have to go home?

Probably the best/nicest hotel I’ve ever stayed in and for a great price. The front desk and staff is very kind and professional. The breakfast blew me away and the service was incredible. Stayed here for about 5 nights in August and are already planning our next trip to sorrento and will be staying here again. Best location in sorrento as well

In my opinion your concierge came across as rude, abrupt and condescending, he made us feel cheap and not worthy at the time of check in! We were going to eat in your rooftop restaurant one evening but your failure to present a cooked breakfast did change our minds about the quality of food we could expect! Was I the first guest ever to ask a concierge about the details of a bus transfer to the airport?? Why not try a little harder to assist, Have a slip of paper with a website, booking details, phone number, it wouldn’t be difficult. Overall you look good on the surface but once you scratch the surface your hotel is a huge disappointment. If you make Room 102 a store room it may be a better use for it! You never felt welcome in this hotel, very much a typical get them in, get the money and get them out type of place.

We wouldn’t stay anywhere else in Sorrento! We stayed in one of the garden villas which featured a private patio with outrageously beautiful view of the city, a jacuzzi tub, and hammock, all set up above main hotel in a Sorrento style garden. We thoroughly enjoyed the breakfast buffet every morning in the gorgeous restaurant. Made to order eggs, Nutella pastries, and cappuccinos were our favorites. We also got room service for dinner the night of our arrival and everything was perfetto! The most important mention goes to the staff however. The service was wonderful, and the friendliness topped any hotel we’ve ever been to. We both speak a little Italian, and they encouraged our mediocre skills and always met us with a smile. We will be back! Ci vediamo!

The Hotel Bristol is set in a fantastic location up a hill on the west side of Sorrento, giving it spectacular views across the Bay of Naples and Mount Vesuvius. The rooms are spacious, ours had a king size bed, balcony with 2 chairs and a table and the bathroom was a good size with good lighting as well. Staff are all very friendly and helpful, we really enjoyed our stay and are hoping to return in a couple of years. I have seen people moaning about having to pay for towels at the pool, but to be honest €1 isn't a lot and it stops people from taking more towels than they need. You can also use your own towels. Some have said that rooms on the lower floors can be a bit noisy with the traffic so we asked for a room on an upper floor and our room was very quiet.

Superb hotel with excellent facilities and incredibly friendly staff. The room that we were in was clean, well kept and clearly well looked after with really great Air-Con, which was much needed. We were lucky enough to have a balcony overlooking the harbour and the views were spectacular, however - this is the case anywhere in the hotel, whether you’re on the terrace, by the pool or even in the cigar room. The pool and gym facilities were always spotless and it was usually possibly to get a sun-bed without getting to the pool really early. Small bonus about this hotel, there is a garden area above the pool, which feels somewhat separate from the rest of the facility. I highly recommend searching it out and having a walk around it, it’s quiet and very very pretty. Special mention goes to the food quality (beautiful) and the waiting staff who were always present, friendly and incredibly professional (special mention goes to the manager Luca and then one of the senior waiters, Giuseppe). I could not recommend this hotel highly enough. Spotless, cool, incredibly well catered and just far enough outside of town to make it pretty quiet.

This place was amazing, great food, great view, great rooms, great pool. The facilities were excellent, and also the staff. Me and my family went during August of 2025 and We loved it. Shout-out to the Giuseppe's who were extremely hospitable to us during our 1 week stay and even gave us free. extra desserts during dinnertime. The pool was a great daytime relaxation spot. The only thing this hotel needs to improve on is getting rid of the mosquitos in the table tennis area, but aside from that, this hotel was AMAZING!

We had our best vacation here in Sorrento and what made it memorable is our stay in Bristol hotel. Service is great. The rooms are spacious. The balcony is amazing and the views are breathtaking. If I would ever come to Sorrento again I would definitely stay in this beautiful hotel. They have a terrace with a big pool over viewing the beautiful Sorrento views. I would highly recommend that you book in this hotel the only drawback is that they charge for the pool towels so you can get your own other than that, Everything is just perfect.

Location is amazing within walking distance to main Sorrento strip with shops, bars and cafes! The room is very spacious with incredible views of mount Vesuvius! The cherry on top is the staff. My partner is gluten intolerant and the staff are amazing telling her exactly what can be eaten at breakfast and dinner or lunch if you swap dinner for lunch. Lots of foods can be substituted unless it’s freshly made. The food is amazing! The staff are very kind, polite, friendly and happy to help if you have any questions or issues. Would definitely recommend this hotel and sorrento as a whole very picturesque with great excursions like going to pompeii and mount Vesuvius, getting the ferry to Capri and also an amalfi coast or sunset tour.

Best hotel I’ve ever been to!!! The room was very spacious and had a beautiful view of Vesuvius and Sorrento, which was just a 5 minute walk down the road. The staff were also very kind. Breakfast has a large variety of food, including fruits, pastries, cheeses and even fresh omelettes; and the evening meals were 3 courses of delicious food, which could be swapped for a lunch if preferred. Overall, I thoroughly enjoyed my stay and would definitely recommend coming here.

After spending a week here I can say without reservation that this hotel is perfectly located to discover Sorrento. The views are stunning. The atmosphere is mostly chilled. The pool is excellent. My only one star off a five would be the food. A touch over priced for the quality but nice enough to eat if the hill and regular shuttle to the town is not on the cards. I will say however that the pizza is not up to the standard expected for the area... it looks great, but falls short of the mark. The rooms are clean and spacious, the staff are super friendly and helpful and the evening vibe is chilled. Definitely a romantic getaway and a great choice as a spring board to see the fabulous Amalfi scenery 😀

The location of this hotel looks nice from the pictures, but it isn't very easy to get to, especially outside of the shuttle hours. It is a decent hike up to from the beach. The rooms are nice, but the service is very poor. They won't go out of their way to help you and if their rooms aren't ready they will bait and switch you to take something else. There are plenty of nice places to stay closer to the beach!

A really nice hotel with great staff who were all extremely helpful. The choice of food in the restaurant needs a but of change as the choice was limited for those like me who do not eat red meat. The hotel is high up in the hills, so the views are stunning. The hotel operates a free shuttle service to the main area which works well. All services are charged to your room- no cash is taken for drinks etc, although I understand that you can submit your receipts each day and pay in cash/ card to reception. Tourist tax was added to the bill when checking out. There is lots of modern art around the hotel which is interesting, although I don't really understand it. There are lits of sunbeds and umbrellas, and unusually no towels out early on a morning. The sun lounge towels supplied by the hotel are really long. Overall a really nice hotel

A lovely smallish hotel with simple rooms and a wonderful setting overlooking Sorrento. A frequent courtesy bus to take you into the centre of Sorrento. A lovely sun terrace and pool and an excellent restaurant serving Italian classical food. With views to did for this is definitely a hidden gem.

This is an amazing hotel. I can't wait to return My friend and I visited in August 2025. The hotel and the rooms are spotlessly clean. Our room cleaner Rosa was brilliant. All the staff are super helpful. Reception were helpful and polite . The restaurant staff work so hard and they are so helpful and always smiling. They along with the bar staff go above and beyond. The bar staff Michele, Carlo, Enrico and nana were great fun and looked after us. The spa and treatments they offer are great. And Gemma the therapist is brilliant and hope when I return next year she is still there. We made great use of the shuttle service and its a great extra. The pool and the views really make this place. Can't wait to return next year. We will definitely be back next August.

-Great for solo traveling -Has shuttle service but stops running after a certain time. -Amazing views -We arrived late, and the front desk opened the spa area just for us. I see the reviews mentioning not so great customer service but I have 0 complaints -Visited in the cooler months so that is why the pool isn't open -The bar ambiance/seating is quite romantic as it overlooks the pool. You could easily sit there cozied up with your loved one and get lost in conversation.

I want to highlight a very concerning experience. A booking appeared under my account (screenshot attached) even though I never made this reservation, and the card details shown do not belong to me. Despite contacting both Booking.com customer support and the hotel directly, I received no response at all. The booking was set for September 4–5, and now I even see an option to leave a review, which makes it even stranger since I never stayed at this property. This raises serious questions about the security of the platform and the lack of accountability from both the hotel and Booking.com when issues like this are reported. I expect such a well-known platform to ensure better customer protection, prompt responses to serious concerns, and transparency in resolving such cases. Unfortunately, this experience has left me disappointed and very cautious about using Booking.com in the future.

Stayed in October 2025 with TUI. The hotel is well situated just a few metres from Corso Italia the main area for shops. Inside the hotel is well decorated, immaculately clean and very peaceful despite being on a main road. Entrance is via a tunnel…which is large and bright. Luggage is taken up by electric cart (and you can be too). I understand the swimming pool is pretty cold but we went to tour not swim. All the staff are polite and helpful. Good selection at breakfast, dinner has a good choice although invariably you end up with a Bitsa meal (bit of this, bit of that). Many companies offer sightseeing trips and if you can go with TUI I’d advise it. You may pay a little more but they are well organised with good guides and importantly for this area excellent drivers. Sorrento is lovely and Conca Park a great choice.

Large modern hotel with a lovely garden and pool area. Rooms are spacious and well laid out. The view from our room was fantastic. We could however hear people in the corridors & using the lift at all times. Breakfast buffet is good, lots of options including an egg station. The gym is good, it has half a dozen modern technology machines as well as free weights. The spa appeared closed when we tried to use it and there is no indoor pool. Amazing location, 2 mins to the main streets of Sorrento, 15 mins to the Port or Train station.. We would recommend this hotel.

We recently spent a week in the Conca Park and were disappointed with it. On the plus side, it is in a great location. It’s very central and close to shops and restaurants. The general hotel areas were well kept, spacious and clean. However, we were very disappointed with our room. It had a lot of scuffs on the wall, mould on the shower screen and the shower itself was very tired. There was no fan in the bathroom so our towels were always musty and damp. The meals were all self service. Breakfast was fine, although the coffee was from a machine and undrinkable. Thankfully, we bought our own fruit teabags. We stayed half board so our evening meals were included. We are vegetarian and there was plenty of choice of salads, pasta and pizza, but the main meals were very ordinary and did not provide decent vegetarian options. The Maitre D in the restaurant was very officious and asked us to remove our water bottles (which we had just filled from the communal hotel water fountain) from the table and put them on the floor! We were taking them up to our room to use after the meal, not to drink at the table, which I presume is what he had thought! Table water is charged at €3 per refillable bottle (just saying…!) Other people were seen with their water bottles at the table too but weren’t asked to remove theirs.

We stayed for five nights late October dinner b&b. We loved this hotel. Food was great, served on buffet basis but always top quality and fresh. Waiting staff we lovely (bar staff might want to take a few tips to up their game ;-) really loved the common spaces, art all over the place and super stylish with a mid century look (true to the hotels mid 1960s origins). Booked through TUI - great value all round. Would happily come back. Thanks all

My husband and I stayed at this hotel for a week from 22-29 Sept. The hotel is really stylish yet cozy and there are modern art pieces displayed making it a special place to stay. Service and organisation is second to none. I have never been to a hotel with a really busy restaurant yet there was never anyone waiting as there were contingency steps in place, all staff worked efficiently with the highest of standards. The food is excellent quality, and hot, with good quality wines. It is the first sustainable hotel in Italy since 2013, this company care about the environment and have made great changes to the hotel, improving it over the years. I only gave 3 stars for rooms as some are a little dark due to the Cliff, yet some people were happy with this. I would recommend being very specific what you like in a room, we were given a different room 2 days later and it was perfect. Location of this hotel couldn’t be better. Pool area is large with relaxing sofas and chairs again all beautifully clean and maintained. I have no hesitation booking here again.

⭐️⭐️⭐️⭐️⭐️ 10/10 – The Perfect Wedding Stay! We recently stayed at this incredible hotel for our wedding, and we honestly couldn’t have chosen a better place! From start to finish, the experience was absolutely flawless. Matteo and Michael were amazing — nothing was ever too much trouble, and their attention to detail and warm hospitality made everything run perfectly. We had over 60 of our guests staying at the hotel, and every single one of them commented on how beautiful the place was, how comfortable the rooms were, and how fantastic the staff made them feel. The service, food, and atmosphere were all exceptional — it truly felt like a five-star experience from start to finish. Thank you so much to the whole team for helping make our wedding weekend unforgettable. We’ll be recommending this hotel to everyone we know and can’t wait to come back. We also stayed 3 nights in the 007 suite, this is by far the best room in sorrento !!! It's amazing and also some of our guests stayed in the other suites with hot tubs, they also said they were outstanding too !!!

I had a great week at this gorgeous, stylish, arty hotel. The decor and furniture in the public area is amazing and makes you feel like you’re staying at a very wealthy relatives home. The gardens and pool area are great. It’s amazing what is there in such a small space above Sorrento. All the staff were excellent, so friendly, helpful and professional. I found the food excellent. I don’t think I saw the same dish twice on the evening buffet, all fresh and tasted like good home cooked Italian food. The hotel is ideally located for easily walking down in Sorrento itself, down to the beach and the port for ferries to visit the islands.

We had a great stay. Great location nearby to the city center and about 15 min walk to the train station and the port. Good value proposition, especially compared to other places in the area. A big thank you to Giuseppe at the reception, who was incredibly welcoming and helpful throughout our stay. He gave us great recommendations for restaurants and activities that really made our trip special. Would definitely stay here again!

The rooms were clean and in a good location. Although, the walls were thin and neighboring guests were quite loud I would say that the accommodation was pleasant. However, I had purchased some luxury perfume for my wife for her birthday which came with 3 perfume samplers. While we were out exploring, housekeeping had taken the perfume shopping bag out of our luggage, and stolen the 3 perfume samplers. When we went to the front desk to report the incident, they did not take it seriously. The help desk kept saying that the only people who could have entered the room were us and the housekeeping, and that the housekeeping staff would never do something like that. If you care about your belongings, or being respected by the staff I cannot recommend this location.

Updating review as my husband was bit 6 times from bedbugs at this hotel / beware! Service at check in was wonderful. Rooms are spacious, but the beds are hard and no coffee in rooms. Otherwise location is a short walk from the hustle and bustle of downtown- so pretty good.

Great stay at a great price. Large room, well stocked with toiletries. Helpful staff who helped with booking tours, getting hot water, extra room Good buffet breakfast. 15 minute walk to train station, with stores, restaurants, and groceries in between.

i went to stay here for a nice getaway and it was one of the worst hostels i've experienced. ingoring the hideous design choices they've made the actual quality of thr furniture was hideous. the beds frames were cracked with all the wooden slabs were broken and i tried to lie down and fell strait through (im 5,0 and 40kg) The walls were so thin you could here everything from in the halls and other rooms and we got our door knocked on and phone rung multiple times until 2am. the breakfast was apalling and made me audibly gag, and the options were minimal, serving an obergine quiche, and out of date vomit eggs. the one bearable thing wich was the hot chocolate also spilt on my brand new white linen trousers due to the faulty tables coming crashing down on my husbands foot, i was not compencated. and for stale cerial options served in plastic sick bowls, the disgusting breakfast was also pared with furnitue and paintings wich were quite frankly rank. the door only was able to be left ajarr so if you would like to sleep in fear of an intruder then this is the place for you. there was a yellowish stain in the bath and the water only came out scolding hot ready to peel off your skin, and in addition, it was hand held. the towels were alo the equivalent of one ply toilet paper. the housekeepers blatantly ignored my do not disturb sign, and washed my expencive airport bonbons, and covered them in an unkoen sticky substance that smelt like pork. avoid like the plague. 👎

This is a great hotel. Clean, great location, staff are perfect, and solid price. Special shoutout to the staff member Giessepe. Awesome dude who goes above and beyond for the customers. Anyone reading this, I highly recommend this spot. This isn’t a hostel like you may think, it is a great hotel.

The capri vip trip they recommended was amazing. Antonio is the best! The very best! Will definitely come back. Room is clean and spacious - surprisingly so. Don’t be fooled by the fact it’s called a hostel. It’s really a nice hotel.

We Visited in July 2025 and had a great time. The staff were friendly and welcoming throughout our stay—especially Antonio at the bar, who was always chatty, remembered our usual orders, and gave us some excellent recommendations for places to visit. The rooms and pool area were both clean and well-maintained, making it easy to relax and enjoy the stay. Breakfast was another highlight, with a great variety of options to choose from each morning. Big thanks as well to Antonio the bus driver—he was extremely helpful with directions and made getting around simple and stress-free. Overall, lovely views and a really enjoyable stay. Would happily come back!

Grand Hotel President was fine but we probably wouldn’t stay again. First, if it wasn’t for the free shuttle, the hotel would likely not survive. The views are spectacular but some at a cost. We stayed 6 nights in late September and it is about a 35-45 euro taxi ride each way to and from Sorrento. The shuttle was full most times and you will definitely need to plan for your ride. The drop off point is near hotel Ceasar Augusto which is about a 10 minute walk to the main piazza and a 20 minute walk to the ferries with lots of steps involved and not for the elderly. If you are arriving by ferry with luggage, you will definitely need a taxi to the hotel. It is just too many steps. The shuttle runs on the hour so you need to plan. We were disappointed that neither the hotels pool nor the jacuzzi were heated. For a semi warm hot tub, its 20 euro each person for two hours inside. We did a massage and hot tub afternoon for 200 euro for two. The breakfast is very good, but we never dined in the hotel. We chose to eat at the many great restaurants in Sorrento. The wine list at the bar was not very good. The room was small but adequate, we stayed in room 264 with a view of the parking lot. Some nights were chilly and the rooms have only central heating which was not turned on for the season. Id like to say that Antonio the shuttle driver was excellent and made the trip fun. Margarita the room maid was excellent and friendly. The staff were friendly. We would stay in Sorrento next time because of proximity and the city itself offers many great views. I would say that the hotel is over priced and barely four stars only for the view.

Grand Hotel President is in the perfect location, offering breathtaking views over Sorrento town and the sparkling sea. I truly believe it’s one of the best spots you could choose to stay in the area. The hotel provides a complimentary shuttle down to the heart of Sorrento, making it super easy to explore while still enjoying the peaceful, elevated setting. One of the highlights for me was the stunning rooftop bar—it’s the perfect place to unwind with a drink while taking in panoramic views of the coast. I was able to capture some amazing photos there—ideal for content or just unforgettable memories! The atmosphere throughout the hotel is warm and welcoming, with a touch of elegance. The staff are so friendly and attentive, always making you feel looked after. The food is absolutely delicious, with a great variety of fresh, local dishes that highlight the best of Italian cuisine. The pool area is beautifully kept, surrounded by gorgeous views, and the whole place has such a relaxing vibe. Whether you’re lounging in the gardens, sipping cocktails at sunset, or enjoying dinner on the terrace, everything adds to the experience. I wouldn’t hesitate to come back—Grand Hotel President is a true gem in Sorrento.

We had a great time at this hotel! The views are gorgeous and the staff was so helpful and accommodating. It’s not walkable to the center of Sorrento but the hotel provides a shuttle to the center every hour which was convenient. The only downside about this hotel was that the breakfast was not good- it was dirty (saw lots of hair in the food and on the tables).

The views are spectacular. The vast majority of staff particularly cleaning team and main restaurant staff are warm and welcoming. Food at breakfast is great. Good selection for everyone. There are a mixture of both couples and families with young ones. Staff are always great with young families and helping those that need it. Our biggest bug bear is not sleeping well. Very disappointed with the level of noise that could be heard through walls in the corridor and next door when you are in your room. Moved room still didn't make a difference. Spoke to other guests and they said the same. I will not be returning for that very reason. I want to sleep well on my holiday not feel shattered from not sleeping well. So it's a no from me. It would have been 1 star only but that would be unfair to the staff who are working hard in those areas I previously mentioned. Finally dont get hung up on the hotel star rating it's given. For me it doesn't feel like a 4 star at all. But that's my personal view and it's very country dependent.

My husband & I were celebrating our golden wedding year at this fantastic hotel. Nothing was too much trouble for the staff who were exceptional esp in the dining room. The outlook from the hotel is fabulous & even more so from rooftop bar. Everywhere was spotless. Regular Shuttle bus service into town & possibly walkable if not limited mobility. Pool was spacious & sunbeds aplenty. All in all we would definitely return.

The hotel is beautiful, with an amazing location that offers stunning views of Sorrento. It’s a very peaceful place to stay. However, the prices for drinks at the hotel are quite expensive. Since there are no local shops or bars nearby, the hotel can charge whatever they like. For example, a lime soda costs 5 euros (compared to just 99 cents in supermarkets), and an Aperol Spritz is 13 euros, whereas it’s only 8 euros in bars in the main town. I’m happy to pay regular prices, but not inflated ones just because there’s no other choice.

Rooms and hotel is clean and neat with good taste. Service from front desk and breakfast optimal. Specially Josefina who was super helpful giving advise about city entertainment, guides and Amalfi Coast travel tips.

Very nice hotel! Center location within 2-3 min walk to shopping. Spacious room with big terrace. Clean room. Professional customer service, nice breakfast. Love it and we stay again!

Great central location next to taxi services & the beach! Make sure to visit more inland for a more authentic experience. The port is within walking distance along either plenty of shops cafes & restaurants

We had an amazing stay here and definitely recommend the stay here! Right away, the staff was amazing and very helpful with whatever we needed. We were only here a couple of nights, however, the location was great and very walkable around Sorrento by the beaches, shops, and restaurants. We also chose to do the spa and I am so glad that we did. It is a private and very relaxing experience. The rooms were not huge but perfect for what we needed and very comfortable. They were also much nicer than we had initially anticipated. So glad we chose Hotel Tasso!

Our group really enjoyed our visit to Sorrento and our stay with Tasso Suites. The lobby staff were very accommodating and made several suggestions when we asked them for good local places to eat and drink. The location is also extremely convenient being that close to Piazza Tasso.

Great hotel in a fantastic location, close to many restaurants, shopping and the train station. The staff were all very friendly and extremely helpful with all our questions. The room was very clean and upgraded. The hotel offers a small breakfast buffet from 7:30 am to 10:00 am. I would definitely recommend this hotel if looking for a solid place to enjoy your stay in Sorrento.

Very happy with our stay at Tasso Suites! The location is great and the service was always good. The rooms did not have much noise insulation from the hallway so we could hear people coming and going; and we were unable to adjust the air conditioning at the beginning of our stay which made our room warm (especially since we had to keep our windows closed due to the loud soccer celebrations outside). Despite these, we would return.

Wow!! This is one of the nicest hotels we have stayed in. It is in a prime location with beautiful rooftop view , bar and swimming pool. Breakfast buffet is included and was spectacular with omelet/egg station, fresh fruits, and every European pastry you could imagine. We ate at their elegant gourmet restaurant one night and it was original and delicious, melt in your mouth beef Wellington. The rooms had every amenity from hairdryer, turn down service, bidet and a towel warming rack! Great air conditioning, fully stocked minibar with reasonable prices and a beautiful balcony. This really made our first European vacation a dream!

We had an amazing stay at Grand Hotel La Favorita! The property is beautiful, perfectly located, and has an elegant yet welcoming atmosphere. The rooms were spotless, the views stunning, and the rooftop pool was the perfect place to relax after exploring Sorrento. A special mention goes to Teresa, whose customer service was outstanding. She went above and beyond to make sure everything about our stay was perfect — from helpful recommendations to her warm, genuine hospitality. She truly made us feel at home and added a personal touch that made our visit unforgettable.

We thoroughly enjoyed our stay and will certainly be going back. Staff were extremely friendly and helpful. Rooms were large and beds extremely comfortable. Staff is always at your service with a smile. Turn down service is provided in the evenings whilst you are out for dinner. WhatsApp service with the receptionists, too. Excellent breakfasts. The rooftop pool was so relaxing and the staff are always ensuring you are comfortable and in the shade without you having to lift a finger. Could not recommend highly enough.

This was our favorite hotel and experience this trip to Italy! There were 6 of us traveling, we had adjoining balconies which was so fun to play cards, enjoy an appetizer and glass of wine befor heading out for the evening..... The grounds are absolutely beautiful, roof top pool and restaurant spectacular! Loved looking straight out at Mt. Vesuvius and the city, closing out the day with stunning sunsets. Food was very good, HOWEVER, very disappointed that they use SEED OILS in their cooking (cancer causing). When asking the chef why, he responded, "Because it's cheap." This is the land of olive oil! Step it up ....Come on. Service was amazing! We will be back! Blessings, Jennifer, Kelly, Mike, Janet, Rick and Maggie

We really liked this place. Service was excellent, food was great, and breakfast was solid. The rooftop bar has amazing views and was a highlight of our stay. The only downside? The beds are extremely firm—if you like a softer mattress, you might notice.

Positives * Friendly and welcoming staff * Good pillow options * Comfortable bed * Zest Restaurant was excellent * Morning coffee * Spoke to the taxi to make sure we were safe Negatives *Arranged a 180 euro pick up service from the station that did not arrive . The driver they organised was coming from Rome. * Said they will talk to a taxi cab outside the station they spoke to the taxi and costed us 200 euros. * Taxi was not a good experience. Had torn up leather seats , luggage was hitting us in the back. Driver was nice but we did not feel comfortable. *180 euros gets a nice Mercedes van with other hotels we went with and they organise it for you. *They were very apologetic and sincere about it which I appreciated. Gave us limoncello and stale pastries . 10 % off zest . Would have preferred a reimbursement for the bad taxi experience. *Morning breakfast was mostly not fresh. Stuck with oats most of the time. *There was loud banging dishes , and kitchen rummaging . Glad I bought ear plugs. *Upon arrival no one gave us a map. Did offer later on but for us we had no time to go up to the desk as we had other activities. *View was not good *5 star hotel did not match expectations. Paid nearly $4500 Australian for four days for that experience.

We didn't stay here because unfortunately, they were all booked up... but we made a special trip to the hotel to go to the rooftop bar/restaurant for afternoon Prosecco and espresso. Beautiful and elegant. Perfect place to spend an hour and enjoy the amazing view!

Our stay was perfect from start to finish. Staff is exceptional here, especially Federica from the Front Desk. She was so kind, friendly and went above and beyond for us during check in. Thank you! All the serving staff is equally great, remembering things like dietary restrictions, always quick and attentive. Pools are both nice, hotel location is perfect (10 min walk to town), rooms are spacious, balcony ocean view is stunning! Overall 10/10!

We had an absolutely amazing stay at this hotel in Sorrento! We booked 5 rooms for our group, and every single detail was outstanding. The staff truly went above and beyond for us—when we accidentally left some luggage behind, they arranged to have it delivered all the way to Rome the very same day. That level of service is simply extraordinary. The hotel itself is beautiful and very well maintained. The gym is excellent (one of the best I’ve seen in Italy), and the breakfast each morning was delicious, fresh, and generous. Between the incredible service, great amenities, and warm hospitality, I honestly can’t say enough good things about this hotel. Highly recommend to anyone visiting Sorrento!

We stayed here for one night on our honey moon and I wish we had booked more days here. The room was absolutely stunning. The view from the rooftop pool was breathtaking. All of the staff were amazing especially Angela who was working the rooftop bar, she was the sweetest! If we ever come back to Sorrento in the future I will definitely stay here again.

Best experience. Everything is on point at this hotel and they have the most incredible hard working friendly staff. My room was gorgeous, the food is incredible and the views are spectacular. So close to the square with anything you need. I used the state of the art gym, visited their spa, swam in the roof top and garden pools plus ate in their 3 restaurants and bar. It’s 5 star in my opinion. They provide everything with out having to ask. I didn’t want to leave. Shout out to Angela at the pool she’s amazing and Massimo the bell man, also the ladies who service the room. Front desk is so efficient and the servers go out of their way. Best breakfast I’ve seen. Can’t wait to return! Also internet works great.

Stay at this hotel if you're going to Sorrento! From the service, to the rooms, to the location, what an amazing hotel! The views from the rooftop pool of this hotel are so beautiful, you won't believe they're real. You can start every day with a delicious breakfast, then swim in one of their two beautiful pools. Need a drink or a snack, it's available. The staff, waiters, housekeeping are all extraordinary!

We were so in awe of this place! It was our first time to Italy and we had read so many mixed reviews on the hotel, so we were a little hesitant, but this place was PERFECT. The location was amazing- right off the main drag so you could walk everywhere, but it still felt private and not too busy. The rooftop pool overlooked the Mediterranean, and it was gorgeous! They were also one of the only hotels that already had their pools open (we went in April). Not to mention, two pools! One was a rooftop and the other was in a garden setting right off the restaurant. The continental breakfast was great as well, especially given that they don't really have hot breakfast in Europe, but here they did! The Chef was making omelets, potatoes, meats, etc., all included with the stay. The hotel was clean and quiet. Most importantly, the staff was AMAZING. If you were to take away one thing from this, it's that I have never met a better, more caring group of people. They are kind and friendly! We ended up canceling our trip to Florence and staying there because we loved it so much. They were able to accommodate us in a different room since we did end up staying and moved everything down for us! We got back from lunch, and everything was taken care of! When we first got there, they walked us through the hotel and to our new room, gave us a little tour to make sure we knew where everything was. When we were leaving, our flight wasn't until the evening, and they held on to our suitcases for us! I just can't say enough positive things about this place! Highly recommend and we will be back!

Great location just outside of old town. Staff was very friendly. Rooms and hotel was very clean. It seemed as if someone was always cleaning. Close to train station and great value. Breakfast was also nice to have before heading out for the day. I would recommend and stay here again.

A truly well run boutique hotel offering something different from the usual chain hotel brands. Quirky rooms with great design and stunning views down over the bay (with each room having large windows with a full sea view). We enjoyed every moment here and would not hesitate to recommend the hotel to those looking for something a bit different.

Perfection! The staff is lovely. The grounds/room/art are amazing. You can easily walk to the bay (we went to the beach for a morning and it was actually very fun) and the hotel is an easy walk to town. It's not that they had a good photographer, the hotel really is as fun and beautiful as it looks in the pictures online. For our family -- two young teenagers and two adults staying in two rooms -- a hotel can make or break a trip. I wish we were staying longer.

We stayed here for our honeymoon and birthday and it couldn’t have been more special. The staff are incredible and so friendly and genuinely feel happy to be there. The location and hotel itself is beautiful and feels like you’re in an art gallery. The food was the best we had especially the French toast and home cooked lunch. They even made me a delicious birthday cake. Can’t wait to come back ❤️

We loved our stay at the quaint Maison La Minervetta. Highlights of this property included the views from the room, the spectacular dining patio, and the serenity of the plunge pool. Location is great: a 10-minute walk from the busy part of Sorrento and a set of stairs directly down to the port. Food offerings were not amazing (especially in the evenings) but did the job. Overall this was an excellent experience and part of a great visit to Sorrento. We highly recommend.

Staff are incredible. Views are fabulous. Very solid breakfast and a short walk to town. Rooms very comfortable, great AC and bed. Getting a negroni brought to me while relaxing by the plunge pool was 10/10. Recommend.

I had the most wonderful stay at Hotel La Minervetta! The hotel is absolutely stunning, every detail beautifully thought out. The staff were incredibly warm and welcoming, making me feel right at home from the moment I arrived. The food was exceptional — every meal a delight. I’m leaving with such positive memories and can’t wait to return. Highly recommended!

I literally travel on a weekly basis and have been for over 25 years. This hotel is simply amazing. It is the best hotel I have ever stayed at and the service is simply impeccable. The food is amazing, the views oh those views are breathtaking and again the staff is just first class. Floriana is a true gem and we feel so blessed to have had her help us out during our stay!

Really lovely place to stay. Fairly central, (which means that it's on a busy road, but double glazing and AC sorts that). The pool is really good, we didn't try the fitness suite but I'm sure that's good too. Breakfast is delicious and plentiful. The staff are friendly and knowledgeable. Couldn't ask for more!

Our stay at Hotel Central Wellness was absolutely perfect. Everything was spotless, well organized, and had a welcoming atmosphere. The staff was incredibly helpful and kind throughout. The amenities were great, and the breakfast was a highlight — fresh fruits and one of the best spreads we've had. No doubt, it's an excellent option for anyone staying in Sorrento!

We had a wonderful stay at Hotel Central Sorrento. Very comfortable family room for 4, which had 2 balconies and 2 rooms separated by a sliding door. Friendly and helpful staff, great facilities and a reasonably large breakfast buffet selection - something for everyone. Relaxing wellness (purchased massages) and good size outdoor pool. Never too busy, and always found loungers. Great staff at the pool, a variety of drinks served and some food -mainly a lunch menu. Our room faced the street but we were never bothered by noise. Well insulated windows. The hotel and area was quiet, and far enough away from the center of town and the buzz of traffic and evening crowds. Yet only a few minutes walk from a wide selection of restaurants and shops. Will recommended to family and friends, and would be very happy to return. Thanks for a memorable stay in Sorrento!

We spent a week at this hotel. From the moment we arrived, we were warmly welcomed. The reception staff were always smiling and professional. The hotel is pretty and clean, and the bed was very comfortable. We also received some lovely welcome gifts (2 free cocktails, a small bottle of sparkling wine, water, and cookies in the room). The hotel is fairly well located, though it’s about a 15–20 minute walk to the center where you’ll find the main attractions, ferries, and the beach. My partner found it a bit far, but I didn’t mind. On the other hand, there are several nice local restaurants nearby. Breakfast was included and very good. A special mention to our waitress Caterina—very kind and provided excellent service! The hotel also has a pool, a sunbathing/relaxation area, and a snack bar. There is also a rooftop with a beautiful view where you can relax and enjoy a drink. Everything was great! I definitely recommend this hotel and would return without hesitation. I already miss it.

Great stay at Hotel Central, staff were very pleasant and helpful and decorated our room for a special occasion which was appreciated. The buffet breakfast was delicious. We had a balcony but were not bothered by the noise outside at all. Yes it is a bit out of the way from the town centre but it is a nice easy walk into town from the hotel.

We had room 511 which was facing the back of the property (sea view). Probably worth the upgrade to not have the road which did have constant traffic. Hotel has good location, super king bed was good if not a bit creaky, great cocktails at the bar. Breakfast 8/10 Location 10min stroll to the old town Sorry could have better pictures!

Everything was clean and comfortable. The staff were friendly and very helpful. The breakfast was plentiful and delicious. This hotel is slightly further from the center of town than the rest but still easily walkable, 15 minutes, into the Town Center. Thank you, we enjoyed our stay!

I cannot give enough 5 stars to this beautiful and unique property. Part of the ancient monastery there are beautifully preserved pieces everywhere. The gardens are extensive and stunning. In addition to lovely green areas they are growing vegetables, fruit and flowers. The pool is nice but I loved the patio on the pier. It is private and you feel you are just in the middle of the ocean. The service was impeccable, Giuseppe was outstanding, always kind and with perfect recommendations no matter the request, he knows everyone worth knowing in town and will take care of you. I can't wait to go back!

Had a wonderful stay here on my honeymoon and could not be happier with the accommodations. The staff are extremely welcoming and helpful, everyone from the reception, wait staff, and concierge made sure our stay was excellent. The hotel itself is extremely charming and the amenities are amazing. The walkway from the front to the ocean is beautiful and the private beach club is an awesome way to start the day. The hotel provides a shuttle to a meeting point that is a short walk from downtown which is very convenient. Would recommend staying here if given the choice again

How do I put this into words kindly, the worst? Could not speak much to location because they moved our room last minuet and tried to disguise taking away our sea view for the end of our honeymoon as an upgrade. If by upgrade they mean upgraded us with the amount of ants a room can hold then they sure did. Kudos to them because I have stayed in some very very bad motels in my life and have seen my share of bugs. Let’s move on to the bar. Solid, IF you want the bartender to explain to your new wife multiple times how her marriage is going to fail while he tried to sell her husband, me, drugs. “Come on man, she wants a party.” Although some of the staff was very helpful, when it comes to reservations BEWARE! For our final evening we had a reservation at a very nice Michelin Star restaurant. One she could not wait to end our honeymoon at because of how great it was supposed to be. In the end we never figured out who dropped the ball. Both establishments blamed each other. When it came down to it, it seems the Cocumella never informed us of a reservation cancellation due to a private party and we were left, last day of the honeymoon, with no dinner. Overall this establishment was an absolute joke. For the price they ask you can stay somewhere much nicer, much more updated and far more accommodating. Why risk a trip to such a beautiful city just to stay in this sub par hotel….at least the shuttle was great, I guess 5 starts to the shuttle driver.

Amazing views from very generous balcony Too bad the swimming pools is not heated. In October would be perfect. Impeccable service but WiFi looks slow for streaming videos. Keys to the rooms are unfortunately not to the 2025 standards. Phisical super heavy key needed to be deposited each time you want to leave and oicked uo when come back. All keys are Exposed next to enrance makes me feal uncomfortable

This is a remarkable hotel to visit. The breakfast is excellent. Beds are comfortable. The is a sewage smell issue when using water in the room. The grounds are impeccable. The staff is very focused on the people staying. This is a frequent place for weddings so you will see this former monastery at its finest.

My wife and I recently spent three nights at Cocumella, a truly unique hotel set in a beautifully restored former monastery. The property itself is stunning, with peaceful gardens stretching all the way to the cliff’s edge, offering magnificent views over the sea. One of the highlights of our stay was enjoying drinks at the bar at sunset followed by dinner in the restaurant — both unforgettable experiences made even more special by the breathtaking views. The restaurant food itself was outstanding, easily among the best meals of our trip. The hotel is located about a 20-minute walk from town, but this was never an issue thanks to the complimentary shuttle service, which was punctual and reliable. That said, there were a few aspects that didn’t quite meet expectations for a five-star property. We booked a junior suite, but the room design was less than ideal: a steep, narrow staircase made carrying luggage upstairs challenging, the loft bedroom had very low ceilings (I had to duck through the bathroom archway), and the limited natural light gave it a slightly closed-in, claustrophobic feel. On the plus side, the bed itself was extremely comfortable and ensured a great night’s sleep. Breakfast was generally good, with excellent fresh fruit, pastries, and orange juice, though the hot dishes were inconsistent — omelettes, in particular, were burned on the outside but undercooked in the middle. Service was friendly overall, but we did experience a let-down when we requested pool towels for a day trip to Capri. Despite asking multiple staff members, the towels were never arranged. One other note: while there is a digital directory in the room, it would have been helpful if staff had highlighted some of the special hotel experiences. For example, we only learned after the fact that they offered a cooking class, which we would have gladly joined instead of arranging one in town. Overall: Cocumella is a beautiful property in an exceptional setting, ideal if you’re looking for history, gardens, and sea views. Just be mindful when selecting a room type, and don’t hesitate to confirm small details with staff to avoid disappointments.

This a long overdue review of a very special hotel. We were supposed to get married at the Cocumella in 2020, we all know what happened. Instead we stayed here a few years later for our honeymoon. It is a really special place, quite hard to describe but the feeling you get when you walk out onto the marble terrace for dinner with the Sorrento sunset is incredible. It’s expensive and the rooms can feel dark and oppressive, but just stay here anyway. The breakfast and dinner are amazing. I am sure you will envy it like we did and it will have a special place in your memory

This boutique hotel was in walking distance from all our tour meets, restaurants, and beaches in Sorrento. Fully air conditioned, incredible breakfast every morning, cleaning service every day. They make your coffee to order every morning, provided us with beach towels, 24/7 front desk. They even helped with arrange our airport transportation. A must-stay if you’re visiting Sorrento!!

This hotel might just be the most elegant place we've stayed in Europe. Originally a family home for generations, it's been transformed into a unique hotel where every room has a different theme and even an associated animal, we stayed in "the rooster" room! With a large group of 13 spread across 6 rooms, we were impressed by the spaciousness of both the rooms and the beds, and the strong air conditioning was a lifesaver in the July heat, which soared above 35°C. The staff were incredibly attentive, almost like mind readers, organizing all our restaurant reservations and outings as if we had our own private butler. Every place they booked for us was exceptional. I can't recommend this hotel enough. Breakfast, baked fresh by the family, was the best we've had in Europe, featuring delicious pastries, fresh eggs, cereal, jam, and excellent espresso. And the location couldn't be better it literally just 3 meters from Piazza Tasso, you're right in the heart of Sorrento, surrounded by all the top restaurants and must-visit sites. When in Sorrento, I highly recommend this hotel for: - Generous room size - Personal butler-like service - Incredible breakfast - Impeccable room cleanliness - Reasonably priced mini-bar - Exceptional friendliness of the owners and staff

Absolutely the place to stay during your visit to the Amalfi Coast. This boutique-style family hotel in the heart of Sorrento is perfect. The service, rooms, food, and staff are all perfecto! Special thanks to Lisa for her kind and friendly help, guidance, and recommendations.

Spacious room, nice air conditioning, hot shower with good water pressure, great location at the centre of Sorrento, surrounded by restaurants and public transport.

Absolutely the best hotel we stayed at while in Italy. The rooms were gorgeous and breakfast was amazing.

10/10 Service ! Ariana, Lisa, Nicola and team - First class service and accommodation. Great Location Proper Breakfast Bar + Lounge. Super Clean

I recently had the pleasure of staying in Palazzo Jannuzzi and it was an absolutely delightful experience. From the moment I arrived, I was captivated by the stunning views of Piazza Tasso. The town itself is charming, with its narrow, winding streets, vibrant piazzas, and beautiful historic buildings. My accommodation was fantastic, offering both comfort and elegance. The room was spacious, immaculately clean, and well-equipped with modern amenities. I particularly enjoyed the balcony with its breathtaking view – a perfect spot for morning coffee or a glass of wine at sunset. Highly recommend!

We had an amazing stay at Magi House during our trip to Italy!! We stayed for 7 nights and the location was perfect, right in the heart of Sorrento with a 5 min walk to the beach and 10 min walk to the Marina Grande and ferry port. The atmosphere was so personal, which you don’t always get in big hotels, and the staff were incredibly helpful and attentive. Luca greeted us at the front desk and was always available to answer any questions and give us tips on the area! Maina was also amazing and assisted us with breakfast every morning!! They have a complimentary breakfast bar with all the pastries you could want which was a nice surprise! Our room was very clean and perfect for 3 adults. Our experience was 10/10 and we would definitely stay again!

This was a first class choice. Central to everything you need great restaurants nearby close to the beach (beach beds €60-110) A short walk from the port. Excellent service, very clean, friendly and one of the best Air conditioning bedrooms I’ve ever been keep in. mind, no lifts

This place is a hidden gem in a city of gems. Staff were amazing and so helpful with everything and anything we needed. The room we booked was perfect. Complementary wine and snacks in the full size fridge with freezer. Microwave and coffee facilities and a tv downstairs and upstairs in the bedroom. But the most amazing thing was the location for me. Literally in the center of everything. 3 minutes to the port and similar to the main street and square. I'll definitely be returning.

The staff and accommodations were wonderful. Cool rooms, complementary water, great location and delicious breakfast options made this stop my favorite so far in Italy.

Well I find it very easy to write a review about this fantastic hotel Magi House. My wife & I have stayed a number of times whenever we are in Sorrento & the experience has always been nothing short of first class. The staff are so friendly & caring & have a genuine empathy for their guests which I think is due to the culture of the business. The establishment is always very clean, the rooms are fresh & modern, the service is terrific in every aspect, the lovely breakfast makes for a great start to the day in beautiful Sorrento by which you walk outside straight into the heart of the city. The owner Mariano is a lovely man,(say hi if you get a chance), his passion & dedication to the business is amazing & his goal always seems to be the perfect guest experience which of course sets the standard & culture through to his lovely team of people. Many thanks to you Magi House for always taking great care of us. Ciao, See you soon. Tino & Karen Mirabello

This great boutique hotel is in the heart of Sorrento, surrounded by restaurants and easy walk to the pier. The service was above and beyond. Everything about the hotel seems brand new. Great rooftop breakfast buffet. I would definitely go back.

5 star for room and service. Place is not easier to access with heavy luggage but this offsets by the room and warm welcome.

The main reason I am giving a 4 star review is the cleanliness of the room. There was no major issues, but the room could benefit from a more meticoulous cleaning. We found a used towel in the room, some drops of liquid on the couch. The floor was also covered with a thin layer of dust. No other complain. The locations is really great and the staff are very nice and helpful. They can arrange for the parking nearby for you.

This was a stellar choice for our hotel during our stay in Sorrento! It is located mere steps from the downtown area. The hotel and it's suites are beautiful and luxurious. The breakfast buffet was second-to-none. The staff are polite and very friendly. We couldn't ask for more.....and WILL be returning!

Room was nice and clean, interior was beautiful, people were kind. My mom really liked amenities they offer. Breakfast was not the best I've had in Italy, but still nice enough and they keep it fresh and new all the time. Especially Caprese salad that we had was way better than the one we had in some other restaurant around in Sorrento. Location is the best part. Good to walk around Sorrento inside.

Firstly the service of the staff is superb especially Cartello, he went above and beyond in assisting my partner who is pregnant. The location is perfect, staff super friendly, rooms clean and comfortable. We would definitely stay here again when visiting Sorrento 🫶🫶🫶

The hotel is a beautiful mansion that has been in the family since the 15th century. You can imagine how the family lived throughout the last 600 years as you explore the place. It is conveniently situated near the town and you can easily access the ferries. The staff was amazingly helpful and the baked goods at breakfast were some of the best I have had in Italy. The only caveat is that our bathroom looked like something from the 80’s. I highly recommend it getting a renovation to add to the experience. I didn’t feel completely comfortable using it, even though it was clean. There is something about the pink color(?) that made it feel so old. Overall a great place to stay if you don’t mind an older room. Thank you!

A great stay at this boutique hotel: wonderful breakfast service, great cleaning staff, and superstar front desk staff. I didn’t get their names but a lady with glasses and a young tall man gave excellent service.

Perfect central location. Hotel beautiful. Staff very friendly and helpful. Breakfast delicious. Would highly recommend

Planning our trip to the Amalfi Coast we knew we wanted a hotel right on the coast. This place was the perfect one. Great location in Sorrento. Amazing ocean views from the property and our hotel room. The pool and the beach are definitely the highlight. The pool has a really great deep end with a platform and some really good shallow ends for kids. It’s huge! The beach lagoon is perfect for swimming, especially for families. Beach chairs and umbrellas are provided. Couldn’t have asked for better service either. So friendly. You can also walk to many great restaurants and shops nearby or use the hotels free shuttle to the city center. Oh and a great breakfast too!

This is definitely not a 5 star hotel. The location was very good for Sorrento, however the hotel, food and most of the staff let it down. The decor is unwelcoming, cold and almost clinical. The views were lovely and the garden area very green but this hotel lacked warmth, personality and any feel of luxury which you would expect given the 5 star rating. The bar area was shocking and lacked atmosphere. It is also a health and safety nightmare as all flooring is tiled including the balconies. It had rained during our 3rd day but because there was no roof to the balcony the tiles got wet and you couldn't see that it had rained. As a result my friend slipped and twisted her knee/leg very badly. There should be some kind of warning should the floor get wet. When ringing down to reception and asking for a bandage to strap the leg, we were told they didn't have such things. There lack of consideration was extremely poor. They suggested if it was that bad to go to the hospital but without any aid or assistance from them. When it came to the food, the staff really need to be conscious of peoples allergies/intolerances and should explain exactly what they are serving instead of just plonking food down. All in all the hotel was very disappointing.

Beautiful hotel reflecting a 1960s design. Architecture was fabulous and the hotel beautiful. Very clean, beautiful beach area and pool. Staff very nice, especially the housekeeping staff. Views exceptional! Gardens lovely. We enjoyed our view of Vesuvius and the daily boats in the harbor very much. Breakfast was satisfying, however lacked excitement, with the same layout daily and no new options - egg buffet always cold. Overall a nice hotel experience in Sorrento and we enjoyed our stay and our excursions.

We had such a great stay at Hotel Parco dei Principi. The views are incredible, and the complimentary champagne on arrival was a really nice touch. The private beach is beautiful with crystal clear water, and I loved starting each morning with such an amazing view. The shuttle was super easy to use and made getting to the center very convenient. The staff were always kind and helpful, which made the whole experience even better. I’d definitely stay here again.

Fantastic place to start your experience in Sorrento . Top notch service beautiful hotel and a breathtaking view from your rooms. The waiters to the servers were more than pleasant and accommodating. The pool service was great too. Cannot say enough about our experience. It was a memorable vacation for our group of 7 happy travelers Thank you for the memories

Disappointed Stay – Beautiful Views, Poor Service We recently stayed at this hotel for three nights, spending well over $2,000, and unfortunately, our experience was far from what we expected at this price point. Our room was situated directly below the dining area, and every night was filled with the sound of chairs scraping across the floor above us. It made getting any rest incredibly difficult. It’s baffling that a hotel of this caliber wouldn’t consider proper soundproofing or at least avoid placing guests in such a noisy location. The beach staff experience was even more disappointing. One server took away a drink we were still enjoying, insisting it was “bone dry” when it clearly wasn’t. He offered to replace it but then vanished for over an hour. Another staff member eventually brought us a new one—only to charge us again. The lack of accountability and basic courtesy was surprising and frustrating. Then there was the laundry. We were charged over $200, only to have our clothes returned smelling like dirty socks. When we brought this (and our other concerns) to the front desk, the response we received was shockingly dismissive. The staff member, who lacked any real sense of hospitality, simply said, “Should’ve told us sooner,” as though that somehow excused the situation. After two amazing weeks traveling throughout Italy, this hotel was a disheartening final stop. Yes, the views are beautiful—but views alone don’t make up for poor service, rude staff, and a complete lack of accountability. We expected far better. Reached out to our credit card company to try and help us resolve this issue, only to be informed they need to speak with the hotels manager who was no where to be found today.

Our stay at Parco dei Principi was a huge disappointment. The first room had black mold in the vents, which made my daughter and me sick. The hotel brushed it off as “humidity” and didn’t move us until i showed them pictures of the moldy vents—two days later!! In the new room, none of the showers worked and the only water available was scalding hot. My family of five couldn’t even bathe that night. Beyond that: the pool was dirty and often closed for no reason(light rain?!), furniture and rugs were worn and filthy, and the bathrooms badly need cleaning and resealing. This is nowhere near 5-star quality. Worst of all, after weeks of back-and-forth, the hotel refunded less than they promised, shorting us over €130. If this is how they handle guests after a terrible stay, it says everything. The breakfast staff and Blu Bar bartender were wonderful, but they don’t make up for a property that is unsafe, poorly maintained, and dismissive of guests. There are far better hotels in Sorrento—avoid this one.

We really enjoyed our stay at this hotel for our honeymoon. The pool area was excellent with plenty of sunloungers and a pool bar. The staff at the hotel were friendly and helpful, providing us with towels for the pool and a discount on parking for our hire car (the car park is right next to the hotel). The location was perfect, just a 15 minute walk from the centre of Sorrento. Additionally, the room was clean, spacious and we liked the fact it had a small balcony so we could sit outside in the evenings. We would definitely recommend this hotel for a relaxing stay in a great location.

This hotel had such friendly staff. Everyone was so helpful. Tiziana, their chef, asked us what we wanted for dinner each of the two nights we stayed, and cooked for us. It was great having a “family atmosphere” during our stay. The rooms were modern, yet still cozy. I recommend this place!

Absolutely fantastic experience. The hotel staff is so helpful and accommodating. The location is a little bit out of the Town Center but not bad if you're okay walking 1 km. The breakfast is very good and well attended by the staff. Be sure to enjoy the rooftop. Just go up and have a beer at sunset. It's really too bad they don't serve breakfast up there. It's a beautiful view.

Staff clean the room at least once a day around your schedules. They even leave a corner open on your sheets ready to pull for bed if you aren't in the room! Lovely pool and sunbathing area, lots of places to sit and chat. Staff are very helpful and at hand all of the time; hardworking. Beds are comfy, overall a lovely place to stay for our time in Sorrento! Special mention to Tiziana a member of staff who cooked our food and offered us some lovely drinks. Her food was brilliant, better than nearby restaurants and customer service is wonderful accommodating our needs. Her passion for food really showed in the quality of the food. My brother even said that Tiziana made courgettes taste nice!

The staff and this hotel was beyond exceptional. Simona greeted us with genuine warmth and professionalism, making the check-in process seamless even after a long, stressful journey with 2 kids. She went the extra mile to make sure our family felt welcome and comfortable, offering helpful tips about the hotel and making us feel like valued guests, not just travelers passing through. The hotel has an outstanding restaurant with a great staff. Tizania was so great as she welcomed us each time with a smile and her service was just as exceptional. She was attentive and kind, remembered our preferences, and treated our children with such care—it felt like we were having meals with family. Her positivity and attention to detail was exceptional. The hotel manager also went above and beyond to support us during a challenging moment. Her thoughtful assistance and genuine care made us feel completely looked after and reinforced the hotel’s commitment to exceptional guest service. This team truly embodies world-class hospitality. Thanks to them, what started as a hectic travel journey became a memory we’ll cherish. We can’t recommend coming here and these can't thank enough the wonderful team members!

Very kind and warm cleaning and breakfast staff! Breakfast was great and the rooms seemed to be recently renovated! Loved our time here and would highly recommend staying here. One thing to note is that it is about 15-20min walk from Sorrento city center so be prepared to walk a little. We enjoyed staying further from the chaos so it was a positive for us.

Highly recommended. Although room is small, but breakfast is good. All staff in the hotel is very friendly. Nearby have a lot of good restaurants, have 24h laundry shop. At the back of hotel, have a big parking space. Gym and swimming pool also available.

An amazing stay on this estate. The animals were a particular highlight. All the staff were very friendly and helpful and the restaurant was really high quality too!

We had an wonderful stay at Relais Regina Giovanna! We were a two family group and we could not have found a better location to base ourselves with kids! The location is beautiful with the private beach being such a treasure to have on site. The food was incredible and staff were so helpful and kind, always willing to help with anything big or small. We stayed in the apartments and they were perfect for our two family group - the site has everything you could possibly need! We are already dreaming of a return visit!!

I shared the room with my parents, and we could not recommend this place enough. We shared one room (family room in main house), and it was spacious and beautiful (more than adequate space for three people). The serene location and privacy of the accommodations were perfect, and the resort grounds are incredible. There were lots of trails through lush foliage including olive and lemon trees. The private beach and bar major perk and reward for descending stairs (which you should be prepared for)! Given that it is a bit further from Sorrento center, they offer a shuttle service to downtown (you have to sign up for the rides ahead of time), but it was easy enough to taxi to and from the train station. The offerings at the restaurant for breakfast (which was included) and dinner varied and were delicious. The staff including their fur friends were friendly, accessible and attentive. If we are lucky enough to travel to Sorrento again, we would surely would return here.

Absolutely amazing place. Great for families and people with pets. Massive farm filled with olive orange and lemon trees. Super friendly staff. Great location. Just outside of Sorrento main town. There is even a shuttle that runs to town and back every few hours. Very accommodating. The hotel rooms are exceptionally luxurious. The facilities and amenities are top-class. Will return!

We are in love with Relais Regina Giovanna! The grounds are wonderful, we were in love with the flowers, lemon trees and olive trees. The private beach is a little heaven. We had two rooms for our group: one in the main section and an apartment for a family of four. They were spacious, the beds comfortable and the views fabulous. We enjoyed two dinners and a lovely breakfast each morning. You do have to plan your adventures away from the property as they will require a cab ride or the hotel shuttle. The staff was kind, attentive and helpful! I highly recommend this gorgeous place as a place to unwind and relax.

My husband and I stayed here in June for our honeymoon. It was our first time in Italy and this hotel was a highlight of the trip! The staff are so friendly, especially Gabriele! My husband and him became friends and he made sure we were okay during our entire stay. The private beach is so great and refreshing. The water is beautiful and the service is great. The included breakfast is great and so tasty! They have great variety and its all home made! The shuttle service to and from Sorrento is so convenient! The gardens all around the hotel are stunning. 10/10 for everything! Definitely recommend this hotel to everyone! Bring refillable water bottles! Love this hotel and gabriele

We are traveling with our little dog companion and they were incredibly welcoming. Amazing locally sourced foods and wines Amazing stay and would highly recommend

Adequate accommodation. The room was clean, but could not regulate the temperature. The "jacuzzi" shower was ridiculously small and complicated to operate. Basic amenities were lacking such as no linings in rubbish bins, in room tea coffee and milk supplies were stingy. Found previous occupants' clothing and medication in one of the drawers. Mouldy fruit served at breakfast. Overall the place is in decline.

Way too expensive for the tiny, unclean, difficult to access rooms. It could have been lovely and charming, but it just was not. There is no elevator to the top floor without having to first walk up broken stone steps for 1 floor. The elvayor was ancient and scary. The showers are so small that I had to step out of it or shut water off just to wash my hair. If I dropped something, no way I could have picked it up without getting out first. I am 5' 2" tall and weigh 125#. Our friend was 6' tall and it was a nightmare for him. No air conditioning, only heat. It was crazy hot and humid while we were there for the last week. We had to leave windows open all night and it is incredibly noisy all night. Room cleaning staff left me dirty tea cups every single day and I had to buy my own tea because they never refilled the supplies in the room. Also, you are not allowed to eat or drink in your room. The lovely gentleman who served at breakfast was excellent. The breakfast options were excellent. But, I would never stay here again.

Location, location, location. Best location for our 1st visit to Sorrento. The breakfast was wonderful, and the coffee and juices were fresh and great tasting. The bed was very comfortable and the doors to the balcony locked out 90% of the noise for a great night's sleep.

We stayed at this hotel recently. There are pros and cons. Pros: 1. In the heart of the Piazza, very good location, in walking distance to everything. 2. The staff try their best to be accommodating. 3. They provided breakfast. Cons: 1. If you are a light sleeper, this will be a challenge. It is very noisy until late at night/early mornings as it's off the main side street. 2. Stayed in room 204 for most of our stay. The bathroom smelled like sewage the entire time, and small black drain flies were present. Brought this to management, who could not switch rooms due to the hotel being at capacity. This was quite unpleasant and uncomfortable. Overall, great location, but will not stay here again due to the rotten smells from the bathroom.

I recently stayed at Maison Tofani in Sorrento, Italy, and had an outstanding experience. The staff's hospitality and genuine friendliness stood out—they truly cared about our stay, offering great recommendations and ensuring we had everything we needed. The hotel’s location in the heart of Sorrento was perfect, with easy access to shops, restaurants, and beaches. As my first boutique hotel experience in Europe, Maison Tofani exceeded my expectations. The staff's attention to detail, like preparing our breakfast at a time we chose, made our stay feel special. The air conditioning in our room was also a highlight, especially after coming from a hotel with poor A/C. It was a relief to return to a cool room after exploring in the heat. The only small downside was the busy pedestrian street outside, but the convenience of the location more than made up for it. I highly recommend Maison Tofani to anyone visiting Sorrento!

stayed in Room 303 at Hotel Maison Tofani and had a terrible experience. There was no running water in the room — no water in the toilet, shower, or sink. When we reported the issue to the front desk, they refused to move us to another room and claimed it was a "city-wide problem." To confirm, I spoke with several nearby businesses, and all of them had running water, so it was clearly a hotel issue, not a city issue. This is unacceptable, especially from a hotel that advertises itself as a luxury experience. No water means no toilet use, no shower, and no way to wash hands — completely unsanitary and unsafe. We requested a full refund due to the lack of basic amenities, but the hotel refused. I strongly recommend staying elsewhere. If something goes wrong, don’t expect this hotel to take responsibility.

The room stayed generally clean. However the bathroom was clogged and I contacted the front desk 2 times and even requested to speak with the manager. Nothing was done. It’s a good learning experience for me. I should start checking the bathroom right away before unpacking .

Our extended family of 7 stayed 5 nights in this beautiful Villa, occupying 4 of the 6 total rooms. Maria, (the owner) and the staff did everything to make our stay perfect. All the rooms were spacious, calm, beautiful and comfortable, and the bathrooms filled with amenities. We were warmly greeted (after 24 hours of travel) as we came in the orange and lemon tree filled property, served lemon juice and cake as our bags were brought in, and had a wonderful first night's sleep. Breakfast is above and beyond, with Maria and her sister getting up at 5 to bake a delicious assortment of cakes and quiche, which accompany meats, cheeses, yogurts, cereals, fruits... and so much more. Our best breakfasts during our 3 week stay in Italy! Made all the better with our daily conversations with the warm and fascinating Maria. We all loved the 20 minute walk to central Sorrento, which starts with a short cut (lined with cats!), to the main road, where we window (and chocolate) shopped on our way to explore Sorrento. We also did several excursions with rides organized by the very helpful staff. No hesitation in the 5 star rating and we all hope to be back! Thank you to everyone at Villa Oriana for a wonderful stay for our whole family! Carole, Chris and family (Vancouver, Canada)

What a beautiful hotel and great host. I stayed here for my 50th back in April and had to share our experience with you all. This hotel is set a little bit out of town, that gives you amazing views of Sorrento and far into the distance. The customer service was 10 out of 10 and our room was beautifully decorated. The breakfast was stunning home-made pastries that have been beautifully arranged and sitting on the Terrace overlooking Italy’s coastline was stunning. I hope to come back here one day.

We had a wonderful experience at Villa Oriana Relais. The staff was so friendly and welcoming. The breakfasts were amazing - by far the best we have had in Italy! The homemade food especially the cakes were outstanding. Highly recommend booking here in Sorrento!

Our review is for our stay at the beginning of September 2024. Thank you to Maria and her team for an incredible stay. Service is truly exceptional. The breakfast, food quality, and desserts are truly superb! The rooms are comfortable, a true luxurious Italian Villa, authentic Sorrento style, and incredible views of the Ocean, Bay of Naples and Sorrento, and Mount Vesuvius in the distance. Truly beautiful location surrounded by lemon trees. The staff are wonderful, warm, and welcoming. The lemon trees and fresh lemonade were a wonderful touch. All the food was homemade, delicious, and exceptional Italian quality. We had such a wonderful stay, and my wife and I can't wait to return! Grazie mille Maria and your wonderful team!

Thank you so much to Maria and the whole staff at Villa Oriana Relais for making our stay so special. From the moment we arrived, we were welcomed with a delicious orange cake and fresh lemonade. Villa Oriana has the most incredible view, delicious breakfast spread, and amazing team who helped us with recommendations and bookings. We will absolutely be back next time we visit Sorrento!

We stayed at Villa Oriana Relais in Sorrento for 4 nights and it is by far the best place we have ever stayed. It is located just outside the busy town center, offering a peaceful and relaxing atmosphere with stunning views. The property is spotless and perfectly maintained. The staff are kind, professional, and respond immediately to any request. The owner Maria is incredibly warm and polite. She makes sure every guest is happy and personally prepares a delicious breakfast every morning. We highly recommend Villa Oriana Relais to anyone visiting Sorrento.

beautiful hotel, staff were amazing, we felt welcomed from our arrival. Beds were comfortable and breakfast was excellent. Highly recommended.

We had a wonderful stay at Hotel Ara Maris in Sorrento. The staff went above and beyond, even upgrading us to a junior suite! The hotel was clean with great amenities (including a Dyson hair dryer in the room), and the breakfast was excellent. Out of all the hotels we stayed at in Italy, Ara Maris stood out as the best. A big thank you to the amazing staff for making our stay so memorable!

We just returned from 5 nights in Sorrento at the hotel and i’d do it all over again. We arrived from a few busy days in Rome and the hotel was the perfect relaxing experience we needed. The resort pool was so beautiful to enjoy food and drinks by followed by evenings on the rooftop. We spent every night watching the sunset with incredible cocktails and were able to walk right outside of the hotel and be in the city center to shopping, dining, and exploring within a handful of blocks. The entire staff created an incredible stay for us as the hotel from breakfast to dinner to servicing the room each day. Valentino provided such an enjoyable experience and went above and beyond to cater small touches to us, that genuinely made our trip. He suggested we enjoy the rooftop for sunsets and it became our favorite view of the entire town. Would go back again in a heartbeat to spend time with the friendly staff and enjoy the property!

If you ever get the chance to stay at the beautiful Ara Maris Hotel in Sorrento, you will not be disappointed. From the moment we arrived, the experience was flawless — the reception, the warm and attentive staff, the immaculate grounds, and the stunningly beautiful rooms with breathtaking views. Every detail exceeded our expectations. The service throughout our stay was exceptional. The food was outstanding, and each evening we made our way to the Lumi Rooftop Lounge to enjoy the most spectacular sunsets. A special mention must go to Valentino, our server each night, who was incredibly patient, kind, and attentive. Traveling as Americans in Italy, we know we’re not always the easiest to please, but Valentino went above and beyond to make our evenings unforgettable. His genuine care truly elevated our stay — I would absolutely recommend requesting him if you’re visiting. Words can hardly capture how magical the sunsets are from the rooftop, paired with such exceptional service. We will definitely return to Ara Maris on our next trip to Sorrento. A huge thank you to the entire team, and especially to Valentino, for making our stay such a memorable and epic experience. Cheryl M

My daughter and I took a dream trip in Sept/Oct covering Venice, Florence, Rome and Sorrento. Our four nights at Ara Maris were the absolute highlight of our stays. It’s ideally located with the most lovely shops and restaurants steps away. The hotel itself is beautiful with rooms so comfy you could stay in all day! Ours had a large balcony overlooking Mt Vesuvius, just wow! There’s a relaxing pool area off the restaurant where you can have breakfast (amazing selection of hot and cold options), lunch and dinner. For the best views day or night - the rooftop Lumi Lounge serves up delicious libations, snacks and dinner. Order your favorite sip and take in the stunning sunsets! I can’t say enough about the team at Ara Maris. They made sure our stay was 5 stars + — no request was too big or small. The only complaint - we had to leave!

The location is perfect. The staff are fantastic. Giulia from concierge in particular was amazing and went above and beyond. The room was spotless everyday and was a great launch point for trips to Capri, Amalfi and Positano. Breakfast every morning was terrific at the hotel. The gym was modern and clean and the pool area always had luxurious lounge chairs available. 5/5 will be back!

My family and I have stayed at the Ara Maris for 4 nights. We had one junior suite and one superior room. Elena welcomed us. She was very nice, professional and always helpful. Garden view was amazing, better than the sea view, in my opinion. The rooms were very clean, spacious and comfortable. Breakfast was wonderful. The service was extra ordinary. The pool and its surroundings is beautiful. The hotel is well located, close to everything, city center, shops, restaurant and the marina. I highly recommend this hotel.

We just returned from the most memorable trip and cannot say enough wonderful things about Ara Maris. This is a magical place where you will receive exquisite attention. Every detail has been considered and guests are the priority of each and every team member here. Thank you, all of you, Ara Maris- you gave us a beautiful vacation and we will see you again. 5 star in every way !!

Whilst staying nearby at a guest house, the Artis Domus Spa was a recommendation by their staff & I attended for a full body massage (my wife stayed on the beach). Reception staff were very helpful as I was apprehensive by myself & explained fully my treatment. I was given a robe & disposable small knickers to wear after changing in a private room. My female masseur was lovely, gentle & very pleasant so overall I was most satisfied. I then had a refreshing shower. Excellent facilities. Unfortunately I did not get her name as I would mention her personally in my review. I received my massage 23/06/25 at 5pm, so hopefully the spa management can check to commend her fully. Thank you.

We just spent five nights at the Artis Domus to celebrate our honeymoon and couldn’t have had a better experience. The hotel is centrally located and we never had more than a ten minute walk to the beaches, ferry, or restaurants. Despite being so close to the busiest part of Sorrento, the grounds of the hotel are so peaceful and relaxing. We loved being able to sit outside under the fruit trees in the garden and enjoy a peaceful breakfast every morning! The rooms were impeccably clean, comfortable, and well maintained. The housekeeping was very thorough and even took care to mop the floors of our room. We also enjoyed having a small washing machine in the room and being able to wash our clothes throughout our stay! Finally, the greatest asset to this hotel is the wonderful staff! Antonella, Francesca, and Ilaria were so kind, attentive, and helpful throughout our entire stay. They went above and beyond to make our honeymoon so lovely and comfortable. In addition to being friendly faces every time we walked in, they were always happy to answer our questions, recommend a restaurant, help us with our Italian, or offer directions. They truly spoiled us and made our trip so special!

The spa was a pretty cave, but the experience was absolutely terrible when I called at 2:57 PM. She told me to come at three. I told her it was not possible. She said OK come at three. I told her again it wasn’t possible and she said just come now I proceeded to walk over. I paid over $100 for a 50 minute massage. They stuffed me in a room with no air no music a rock hard bed… they b didn’t even cover my naked body!!!. I tried telling the lady that I had a bruise and to be careful of that area. She had zero idea what I was saying she then continued to start with my feet, which was absolutely ridiculous. I had a cut on my foot as well. She was rubbing it… I Immediately got up and walked out And politely asked for my money back and the lady said she could not give me my money back. Completely rude and unprofessional. UPDATE: you should have someone communicating that speaks English is my point about the time. And NO, that is a lie they did not offer me a massage the next day she said it wasn’t possible. They said they would put me in a different room. I told her I wanted a different masseuse and she said no.

Bad service and shower in our room was not working for two days. When we asked for a refund we didn’t get it and couldn’t stay elsewhere. We were offered to shower in a bnb 5 minutes away and we were offered to shower in the spa. The spa showers also didn’t work well and only the small shower head worked. Also the floor was flooded because the drain didn’t work well

Very friendly staff and helpful. The grounds are beautiful and away enough from the crowds. Only issue can be the occasional nesting pigeons, which leave a mess.

Fantastic little classy hotel in Sorrento with large rooms, high ceilings, sea views. Close to everything, but just outside of city center so really calm. The ladies are absolutely fantastic and could not have been nicer. Lovely breakfast taken out on the patio every morning. Perfect place in Sorrento.

Great hotel, location was perfect (very close to centre of town, easy enough to walk to from train and bus as well), the grounds were very pretty and it was incredibly quiet and peaceful, staff were very helpful and friendly, room was very big and was well equipped, bed was probably the best we had in Europe, pool and spa was great. And they had some very cute and friendly dogs 😂

Perfect stay for a 3-star hotel. Breakfast was included and they had many options. The views of the Vesuvio and ocean from the pool/hot tub are amazing and the stuff were really friendly. Would definitely recommend! Just be aware that the free shuttle takes 15-20 mins to reach the city

Fantastic hotel. I was there with my grandma, mother and fiancé. Definitely choose a sea view, because the panorama from the window takes your breath away. The Bay of Naples and Mount Vesuvius — simply wonderful. The entire hotel staff was very friendly and polite. All our needs were met with a smile. It’s worth visiting the hotel’s restaurant, where you can dine with a view that’s hard to find anywhere in the city center. Although we were a bit farther from the marina, the shuttle buses were punctual and ran quite frequently. The ride took about 20 minutes. The buses were always clean and air-conditioned. Breakfast was Italian-style, but the selection was quite good. Everything was very tasty except for the scrambled eggs, which were powdered and awful. If I were the hotel management, I’d either replace them with real eggs or remove them from the menu. The rooms were clean, and the air conditioning didn’t have any unpleasant smell. Very nice relaxation area — sun loungers, pool, and jacuzzi — all thoughtfully arranged so you can also enjoy the beautiful view. The water in the jacuzzi was cold; it could have been a bit warmer. What more can I say — overall, I highly recommend it!

I had Such a lovely experience. All the staff are friendly and helpful. The hotel is clean and organised. Many options for the breakfast buffet. The facilities are great. I would highly recommended this hotel.

We loved our 4 night stay here at Room 22. The Manager Mr. Giovanni is a fantastic person and always helped us with all the local information we needed with a smile. The hotel has a Restaurant where we met Ms. Jovanna who took care of our Dietary preferences...They provide a free bus roundtrip buses for Downtown which is really Amazing ❤️❤️❤️

We stayed here and it was an absolutely wonderful experience! The Hotel is very clean and nice and the rooms are good . Location is excellent and very peaceful We had a room with balcony and views from there were stunning . The sea view rooms are great The Staff were very helpful and warm - Giovanni and Nino in particular . Breakfast was good and another highlight is the shuttle service provided by the hotel to town . It’s extremely helpful and service was prompt . The hot water jacuzzi / tub over looking the sea was very relaxing Will definitely recommend this place and we look forward to visiting again .

Great view, clean, tasty BF , up the hill so need a ride to shore, have shuttles, great location, very good satisfaction

I recently had the pleasure of staying at Hotel Villa Fiorita in Sorrento, and I must say, it was an extraordinary experience from start to finish. This hidden gem exceeded all my expectations, and I can confidently say it is deserving of a five-star rating. From the moment I arrived, I was warmly greeted by the attentive and friendly staff, the check-in process was seamless. The room I stayed in was nothing short of exceptional. It was spacious, beautifully designed, and offered breathtaking views of the surrounding Sorrento landscape. The bed was incredibly comfortable, ensuring a restful night's sleep after a day of exploring the charming streets of Sorrento. The amenities provided were top-notch, and the cleanliness was impeccable. One of the highlights of my stay was undoubtedly the hotel's stunning rooftop terrace. The panoramic views of the Gulf of Naples and Mount Vesuvius were simply awe-inspiring. It was the perfect place to unwind, enjoy a refreshing cocktail, and witness some of the most breathtaking sunsets I have ever seen. The attention to creating an ambiance of relaxation and tranquility was evident throughout the entire hotel. Last but not least, I must commend the hotel's commitment to exceptional customer service. The staff was knowledgeable, professional, and always willing to assist with any request or inquiry. Their dedication to ensuring guest satisfaction truly made my stay unforgettable. In conclusion, Hotel Villa Fiorita in Sorrento is a true gem that embodies luxury, comfort, and impeccable service. From the elegant rooms to the breathtaking views, every aspect of this hotel deserves the highest praise. I highly recommend it to anyone seeking an unforgettable stay in Sorrento. I am already looking forward to returning to this remarkable hotel in the near future.

This is not a hotel. When dropped off by a taxi on the address, I was found between three 5-6 floor blocks of flats. So the taxi driver had to call them to ask if we were on the right address. I was given the instruction to go inside one of the buildings and take a lift to the 3rd floor. The so-called hotel is inside a block of flats. Rooms advertised do not quite match what is offered online. They are clean but not sure about the freshness of breakfast. I had to vacate the room by 11am and my flight was at 7:30pm. Apart from leaving my luggage in the “reception area”, there was no possibility to use any toilet facilities. So I had to organise myself until 4pm (taxi pick up time) to go to the restaurant and time it so I go to the loo before leaving for the airport. Not impressed with the “Love holidays” advertisement. They should have stated that this is not a hotel at all but bed and breakfast place ( never mind they added 4 stars to it), so I would look further for the actual hotel. The price I paid was a total rip off. Staff at the reception desk were constantly on their phones, very unprofessional.

Room was comfortable although tired, with a broken light fitting and eccentric shower unit which needed repairing. The "hotel" was two partial floors of an apartment block and was hard to find. When we arrived there was no one available to help, just an envelope left with a key card. Other guests were given details of the broadband password on arrival, we had to wait until the next morning. Breakfast was adequate although there was no milk for cereals and the food had been bought in from Lidl. Late risers missed out on croissants etc. The oranges were delicious. The big plus was the location, a short walking distance to the centre of Sorrento

Great service, price, location and they supplied snacks, coffee and bottle of wine (very thoughtful and appreciated) HOWEVER the bed is extremely hard. What's up with hard mattresses, it's like sleeping on the floor.... NO BUENO!!! Wanted to cry on my 2nd night because it hurt so badly. 💔 Now If you like hard beds, this is the place for you! Again great location and customer service. Apartment very clean

The location is good and very close to the Center. The room was nothing like what we saw in the phones. Ripped and stained towels, broken and rusty shower, broken bed, broken sofa and broken ironing board. On top of that the shampoo and shower gel they offered was used and bugs were found in the bathroom. The only good thing is that the toilet was sanitised and the girl at the reception even with her little English she tried to help and was very friendly. Other than that, better spend some more super night and go to a hotel. When and if they renovate it properly then it would probably be worth the money.

Vhome is far from anything I've ever stayed in before. Very bad instructions of where to go. Broken chair, shower, shower door, shower light. No spoons for coffee. But... the worst thing was the shower floor. It has two shower mats on top of each other and underneath was an inch of thick mouldy wet dirt. I asked the 'person' on reception to send someone down to clean and it never happened. Really unhelpful staff. Breakfast awful. Good location but really, don't bother.

Good b&b accommodation with an excellent location. The train station is close to the accommodation as is the main street in Sorrento. The complaint is that we booked a room with a terrace and got one without a terrace, without any explanation. Employees need to work on learning English.

Sorry to say this was a bad experience.. Room looks good but when you look closer you can see maintenance is needed. Wifi not working… dirty shower leaking on the floor (and someday there’s not water pressure at all) with holes in it, insect infestation (we found 6 (alive) wasps in our room the first amd second day), dry food for breakfast, you have to pay the city tax cash only, etc…The ⭐️ doesn’t reflect de true nature of this B&B anymore… Way too expensive for what it is sadly. Only good thing is worker here are trying to be helpful even though they don’t speak English and that the location of the place is good.

An absolute dream- literally! We thoroughly enjoyed every second of our stay. A warm welcome from Rosario at the desk, fantastic service, incredible food and recommendations from Antonio and his team. The room was modern, clean, a really comfortable bed and a gorgeous balcony. Honestly, I cannot rate this place highly enough- it was perfect in every way! The property is in a great location, peaceful surroundings and a breath taking view. It’s not too far from the town, and just wonderful to spend time there. I will definitely be back and have recommended to many friends already.

Might be one of my best experience. The receptionist was super nice. As we arrived very late he brought snacks for us and made sure we are ok. The rooms, bathroom are very large and bed is comfortable. I loved the gardrobe. Even the shampoo, etc. is carefully picked. The breakfast menu is enough and the place has the mountain's view. Give yourself some time to enjoy inside the facility.

This place was a paradise! Amazing staff, accommodating to children and food allergies, clean, quiet but close enough to walk to the main town, incredible views and wonderful rooms! Highly highly recommend! If you can, ask for a room on the second floor (room 101 is great)! After our long overnight flight we were able to leave our bags by reception and were greeted with a full tour of the site, fresh squeezed orange juice and fresh baked sweets and sandwiches. Maria at the front desk was wonderful! You won’t want to leave….

A truly unique and romantic location just outside of the heart of Sorrento. It was quiet, private, and the rooms were glorious. The service and personal attention could not be matched in any other location throughout our state and Italy. Don’t be fooled by the description of a small café, their food is delicious And cocktails, bright energizing, and carefully crafted by Antonio. Thank you, Gene and the rest of the wonderful staff that made our stay so unforgettable.

Great hotel in a wonderful location. Few rooms very spacious, modern and clean Walk distance from Sorrento for ferry to islands (20 mins) and city center (15 mins). Nice staff. Few parkings for cars, better you book in advance. Limited choice for breakfast but very high quality few dishes. Reccomended!

Let me start by saying the Sorrento Dream Resort was an actual dream! My wife and I booked this place for our honeymoon in Sorrento for our 4 nights here. Upon arriving Maria was in contact with me and organized my private transfer from Napoli Central right to the resort. She was very quick to reply and had answered all the questions i had. We were greeted by Gene upon arrival at the front desk and she was very helpful by giving us a walkthrough of the property and explaining all the amenities to us. Now the property itself is amazing! This was by far the best stay we had during our 15 days in Italy. The resort itself has many amenities such as 3 jacuzzis, a pool, sauna, gym, outdoor garden and two huge terraces that overlook the sea of Sorrento. Since the property only had about 6 rooms, it was nice and quiet and we felt like we had the entire place to ourselves. Very nice for couples who want a relaxing time away from the tourist hub. The property is located in a great area and only a 15 minute walk to the central area of Sorrento. It was very easy to walk there with many great food/drink options and plenty of shopping. The rooms are very clean and spacious. We booked a sea view suite which had an awesome view of the Sorrento sea from all our windows. The room we booked was exactly how it was described and couldn’t be more happier. The staff do a good job of maintaining the property and keeping it clean. Most of the other hotels we looked at were pretty outdated, but this one was pretty modern and athletically pleasing. The staff at this resort were all amazing people and made us feel like family. Antonio who is the bartender/chef was the highlight of the trip. We told him we wanted to have a dinner at the resort and let me say he did an outstanding job. He made us the best pasta we’ve had this trip and took care of us during our stay. We can’t thank you enough for the hospitality and the service you provided my Wife and I. I typically don’t write reviews but this place definitely deserved one. If i could rate it higher than a 5 I would! Would definitely come back to this place next time i’m in Sorrento. It really is a dream!

The views from this hotel are breathtaking and the service was phenomenal from check in to check out. The grounds are kept clean as well as the pool/hot tubs. Antonio was great! Our meal with him was a pleasure and he did everything he could to accommodate us and our 2 children.

Great stay. Stunning view, with Vesuvius in the background, making our stay even better. The bus wasn’t too long - about 8 minutes from the hotel to the drop off station and back. Also, the pool was cool for us, perfect for the heat. I would just say that it is quite deep for children to dive and swim. The breakfast room was fancy and food varied. Sausages, bread, cake, beans and drinks were amazing! Couldn’t think of more! The tables were layed out neatly and were amazed by the popularity in the room. We could not say ‘NO!’ to going to this hotel. We have 2 more days of our 8 day total stay, and this is so good! We would rate it more stars if we could, HONESTLY! So if you go to Italy, stop at Sorrento and go to the Grand Hotel Aminta! It was amazing; staff were friendly, great quality food and so much more! I am happy to recommend this place to all of you tourists From your favourite ❤️ guide!

Just back from another fantastic holiday at the Grand Aminta in Sorrento. It was just as special as our last holiday there in 2024. Special mention to all the wonderful staff who really make you feel welcome and build a rapport with their guests. Everyone was excellent from the pool guy, restaurant staff, bar staff and reception, nothing was ever too much trouble! I asked if it was possible to have a full length mirror in the room as noticed there wasn’t one and a mirror was fitted the very next day when we were at the pool. We also requested room service for our dinner a couple of times and again no problem whatsoever. Really great hotel with the most amazing setting and views over Naples, Mount Vesuvius and Capri. Only small bit of feedback I’d like to give is that we preferred it when the outside bar was open during the day, added to the daytime vibe, that said the drinks service from the inside bar was always excellent. Thanks everyone for another super holiday. We will be back again at some point in the future that’s for sure

Just returned from a 7 night stay at this beautiful hotel. Views of Vesuvius from our balcony/room gorgeous. Bus shuttle service to town only 8 mins and very reliable and regular. Staff fab. Breakfast restaurant beautiful setting with panoramic views of sorrento. Bar and terrace area magnificent views. Pool area very relaxing great music and pool attendant fab always helping without being asked. Interior of rooms and reception and lounge area fabulous and relaxing. Would definitely stay here if visiting Sorrento again.

We stayed here for several days. The room was clean, the view was excellent, and the breakfast was also very good. The hotel staff were very professional. They helped us with everything we asked for. The only downside is the location; we had to take a shuttle bus to get to downtown Sorrento. If you want easy access to downtown, this hotel may not be the best choice. For us, however, the trade-off was that it was quiet, which we were happy with. Perhaps this is an upside for travelers who are looking for a great view and a quiet location. The shuttle service was usually on time, so we just planned our downtown visits around its schedule. We very much enjoyed our stay here.

Came back last night from our 3rd stay at the Aminta. Absolutely wonderful time as always. The view is the obvious draw here,but the hidden jewel are the staff. Cant fault one of them. Always so welcoming helpful and friendly,especially Ernesto Lauren and the pool man whose name eludes me. I did prefer it when the pool bar seating and the bar was accessible during the day but appreciate the fact that many may like it this way round. . The hotel is spotless classic and so beautiful. We are going today to book again for next year.

Overall: A great hotel for those that enjoy hotel living, this is the kind of hotel you stay at and don’t leave from. A perfect quiet, romantic vacation spot far from the hustle and bustle. We especially enjoyed the DJ/disco nights, the pool, and the beautiful views overlooking the bay and sunset. Pros: Clean. Professional service. We loved the beautiful pool overlooking the bay, the poolside service, and our room had a gorgeous sunset view. I enjoyed the vanity area with the lights in our room, as there was minimal space in the bathrooms. Another highlight for amenities was the beautiful, large, jet tub. This was fantastic to enjoy after spending the day in the pool, or walking around downtown. The drinks from the bar were delicious, especially the French martini. The resident DJ was spinning amazing music on Thursday and Monday evenings, as lovers of live music, this was a lot of fun. Cons: One of the only hotels that didn’t give us any honeymoon/anniversary gift, like a bottle of wine or some fresh fruit. We didn’t love that the pool AND sauna closes at 7pm. For a hotel that caters to adults, it doesn’t make sense to close the sauna that early. My partner and I wanted to enjoy the sauna after being at the pool all day and they told us it was closed. The sun was barely setting. I can’t see anyone that would want to use the outdoor sauna that overlooks the beautiful sunset in the middle of the day. I hope staff realizes the huge missed opportunity to open the bar next to the sauna and let the sauna be open to adults until at least 10pm. That gives people 3hrs after sunset to enjoy the sauna with nighttime views, order a few drinks from the bar, then grab one or two more drinks after the sauna closes. Hopefully this will be open later in the future. We would have used it more if it were open when we wanted to use it. We also had an issue with wi-fi. Our wifi service and our TV that was connected to wifi continuously dropped and was very poor. When we brought it up to the owner, Jean Paul, he got a little bit defensive at first and was even arguing with me that “he checks the service for all the rooms, and his wifi works, we were the only ones complaining.” After more back-and-forth, he agreed to come with us to our room to test the wifi. Finally after seeing how horrible the wifi was for us and seeing that our TV kept dropping, he apologized and said he would get it fixed. When it was fixed, he found us by the pool and informed us it was fixed then asked for us to test it when we return to our room. I do appreciate the service and for getting our issue fixed. Another big issue for me was the shuttle bus. The buses are old, some of the seats are broken and held up with ropes (literally). The further you sit in the back, the more fumes you get from the gasoline being pumped out. This hotel is very far from downtown and there is a gap in the shuttle service hours. This is very important to be aware of. There are no laundromats, shops, beaches, or anything near this hotel, you have to walk or take a shuttle. For amenities, this hotel was one of the few that didn’t provide conditioner with their shampoo. There were no bathrobes either. The shower door was very odd, and hardly worked. If we took a shower and tried closing it, water would still spray everywhere, on the floor, and onto the toilet seat. I also did not like the suction cup floor mat on the bottom of the showers. It collected dirt and grime and was uncomfortable to sit on when using the bath tub. For the breakfast buffet, all of the juice and fruit was canned. This was extremely disappointing considering the fresh fruit and juice around. It’s not difficult to get fresh squeezed juice, or even offer some fresh lemonade to highlight the lemons in the area.

Just back from 8 nights at the Aminta & we loved it! Beautiful position with amazing views . Excellent, friendly staff , always welcoming. Particular mention to Peitro who was delightful, and professional. Restaurant Maitre d 's made the whole evening experience lovely too. Regular pool attendant requires a mention as hes so caring & never stops . Shuttle bus essential thank you. We did walk the steep route down into Sorrento several times , the views are brilliant . Walking back up is harder in the heat ! Missed just being able to walk a promenade or similar after dinner , cannot walk anywhere around hotel roads . We would definitely recommend Aminta & return one day.

This is a great hotel and I can’t praise them highly enough. My family stayed for just over a week, in the family solution. Excellent location - right in the centre, but tucked along a slightly quieter road. The rooms were great - modern, clean, quiet, with all the amenities needed. The pool was nice (though busy in the afternoons), and the bar had a nice ambiance (one night with a violinist). What sets this hotel apart in my opinion, is the service. The staff are super friendly. All the way from responding to our questions before booking, to going out of their way to provide a breakfast which met our dietary needs. As I arrived, I got a tooth infection, and the reception staff were so sympathetic and helpful to find an emergency (same day) dental appointment. All sorted in one day and I was able to enjoy my holiday. A huge thank you to the staff for making our holiday special and memorable.

Hotel Plaza’s location is unbeatable—right in the heart of Sorrento and within walking distance of the best restaurants, sights, and shopping. It’s just a 10–15 minute stroll down to the marina. The rooftop and pool area are super cute. The rooms were perfectly fine, though ours had a slight musty smell when we arrived (it cleared up after leaving the doors open overnight, which we would have done either way). We also enjoyed the breakfast! Overall, a fantastic choice for the price.

We stayed in a family room at Hotel Plaza. The hotel is simple yet very modern in terms of amenities and interior design. The staff is friendly and helpful. We got to know a bartender, Carlo, who is the best. He makes excellent drinks. The hotel's location is outstanding as everything is within walking distance. As far as breakfast goes, nothing is special, but it's decent.

Perfectly located hotel in the heart of Sorrento! Everything you need is just a short walk away. The staff were warm, welcoming, and went above and beyond — even surprising us with a birthday cake at breakfast for my girlfriend. A truly memorable stay!

Perfect hotel for our stay in Sorrento. Very close to the main square. Friendly and attentive staff. Both the balcony in the room and the rooftop bar & pool had amazing views including Mount Vesuvius - would definitely stay here again!

The front desk staff is superb! Shout out to CINZA and CRISTIANA who were so helpful with transportation (a 4am car pick up == and they provided us little breakfast bags with juice and rolls!) The hotel is super clean, every surface looks fresh, the breakfast is fab, and the location is right in the middle of the main square. Try to stay here if you can.

The hotel is fantastic - it offers a delicious and varied breakfast, a great small pool, and a beautiful rooftop. The staff are incredibly kind and welcoming. Our room was recently renovated and very clean. The location couldn’t be better - everything is just a 3–5 minute walk away, whether it’s the beach or a restaurant. However, the biggest issue for us was the poor soundproofing. You can hear everything, from someone watching TV to even light snoring. Unfortunately, I was woken up every morning by doors slamming. If the soundproofing could be improved, this would truly be a perfect place to stay.

Stayed here for my honeymoon! The view from our balcony and the restaurant was breath taking. The staff were friendly and attentive. Giuseppe, the restaurant host in particular was a joy to be around. The 3 course meal every night was great, although we were often full by the appetiser.

We couldn’t recommend Hotel Minerva more- we enjoyed a 10 night break and were able to fully switch off due to being looked after by the team so well. Everyone was so helpful and there to provide the personal touch. The restaurant and bar team were fantastic, as were housekeeping and the reception desk. The hotel itself is beautiful with the most amazing views of the bay, including from the balcony rooms and the pool on the roof terrace. The location is ideal to visit the Amalfi coast, Pompeii, and Capri. It’s a short 15 minute walk into the centre of Sorrento and 25 minutes from the ferry port, train & bus station. Public transport was manageable but be prepared to wait- the buses and trains were busy in May and the timetables were loosely followed! Thanks again to Hotel Minerva for such a wonderful stay, we will be back!

We spent an amazing time at the hotel Minerva. The hotel is charming and well maintained, the view is spectacular, the food is devine. We went multiple times in Sorrento to eat but I must say that the hotel diners were better, and the staff makes you feel home and special. The service is great quality and I cannot recommend enough this hotel.

What an extraordinary location! Fresh-cut flowers everywhere, magnificent views, and a great pool. So central and convenient. The beds and shower were super comfortable—everything was perfect!

Overall the hotel is really nice and clean. Leaving one star because the hospitality was horrible. The older gentlemen that works at the front desk isn’t friendly at all and neither is the bar tender. They offered little to no help navigating Sorrento. Were very rude when asking for a taxi.

Hotel Minerva in Sorrento is a great Hote, one of the best I’ve visited !! Situated on a cliff top above the town, ports and bay. Every porch seating (each room has a porch!!), either for dining or just relaxing, is an amazing experience. Each and every one of the staff of the hotel are superb. So helpful and kind. Highly recommended for a great vacation in Sorrento!

Loved our stay at the Minerva ! Perfect location to explore the area and to then return for some relaxation following long hot days. The roof top pool with view is out of this world. The food was excellent every day. All the staff without exception were absolutely amazing. Special mention for Guiseppe who runs the restaurant with such love and dedication and to Antonio for his alcohol free cocktails . We booked excursions through the hotel prior to arriving and enjoyed each one. My only suggestion would be to stock some alcohol free Prosecco for those of us who cannot drink and like to enjoy wine with dinner ! Thank you all at Minerva

Absolutely a 5star experience. The attention to detail was beyond. The views are spectacular and the breakfast in the morning is the best yet in all our stays in Italy. I can’t express enough of how amazing this stay was!! ♥️🍋

Hotel Belair was the key highlight of our honeymoon trip - an accommodation that we spent more money on for our celebration. We were really looking forward to it and it definitely exceeded our expectation! The entire stay was so pleasant - breathtaking view, extremely beautiful architecture and room, professional staff and very comfortable bed. We enjoyed ourselves so much. It was an unforgettable experience ☺️

Wow wow wow. We absolutely fell in love with belair hotel. The architecture, the mix of modern and some antique elements and interior design was all spectacular. The service and the people were incredibly friendly and welcoming. We met the owner and architect Mario, he was so kind and welcoming. The staff working there, annaliesa and Francesco helped us everyday and were so kind. I would recommend this hotel to anyone wanting a beautiful view and incredible service. We 100% would be back. They have an incredible attention to detail when it comes things in the room to make guests feel comfortable.

We LOVE this hotel so much that we extended our stay. Designed with attention to detail it has a real “honeymoon” feel to it. A tasteful mix of modern, stylish and authentic. We will come back!!

This hotel is absolute amazing! The staff at the reception was so sweet and super welcoming. Breakfast was delicious with lots of options. Rooms nice and clean with the most spectacular view!!

If I could give 10 stars, I absolutely would! I am head over heels for Hotel Belair. Just a short 15-17 minute stroll from the bustling central square, this boutique gem feels like a little slice of heaven. Each floor has its own unique charm, with the enchanting scent of Ortiga Nico D’India wafting through the air and a fresh, cool art motif that delights at every turn. The front desk team—Michele, Antoni, Ulga, and the whole crew—goes above and beyond, making sure every moment of your stay is seamless and wonderful. The hotel’s restaurant, led by the amazing Anna Lisa and the charming Francesco, is pure magic. Their service shines bright, filled with great conversation, spot-on recommendations, and even treasured traditional family recipes! I’m already dreaming of that Caprese cake and the unforgettable orange and lemon zest jams. Our double superior suite...just stunning! With a balcony and a view so beautiful I wish I could bottle it and take it home! The shower was pure bliss, and those gorgeous tile floors? Absolutely perfect. And credit to the housekeeping team for keeping everything flawless. Grazie mille, Hotel Belair Sorrento! We’ll be back before you know it!

First, lovely views but this isn’t the only hotel with that in Sorrento. Their staff stole 4 of my shirts from my laundry, admitted it in an email, and I guess it happens so routinely it was treated like no big deal, including management. Crazy stuff! The short version, if you don’t want your things stolen then you should reconsider this place. People who steal don’t stop!