The 50 best value hotels in Bordeaux

Was a nice location, great rooftop, the food is good. The room is not to my taste, but it is clean and functional. There was a microwave which was unusual but actually nice. The staff was very very nice and welcoming to me. Overall, great value for money. To the owner I'd be happy to send a positive review to the staff if needed.

Clean, good sized rooms, also not my taste but fine. Young vibe, friendly service. Restaurant is great - be sure to reserve. Location perfect, and easily accessible by tram.

I had a great stay here this week. Awesome location, super friendly staff. When I lost and/or damaged mine, they provided me with multiple copies of a map of the city. They made great recommendations and marked them on the map for me. This hotel was recommended to me by a friend who had stayed here previously. It was more affordable than any of the other options I had found on my own. It's a three-star hotel, not luxury, but very nice by my standards. Everything worked correctly, was clean, and comfortable. Housekeeping came daily to make the bed and tidy up the room. I walked, skated, or took the tram exclusively during my stay and was able to get everywhere I needed to go with ease. I opted for a room without a coffee maker, but was able to go down each morning to the restaurant and grab a cup of coffee to bring back to my room, which was billed to the room. The room did have a microwave and mini fridge, which was great for me as I travel on a budget and prefer to make small meals in the room. I was completely satisfied with my time here and hope to come back someday!

Very nice and stylish hotel. Ideally located form the airport, tram takes 45 minutes direct transfer. Train station is a bit away. Very central to city center, also a lot of shops are in walking distance. We had a three bed room, which was clean and spacious for 3 persons. The rooftop bar for the apéro is a plus for sure. Friendly staff.

Great hotel, absolutely delicious breakfast, great rooftop bar. Rooms not super luxe but fine and we had a super enjoyable stay.

A deposit was taken from our account, a week later it's still not refunded. Nobody answers the phone or the email. It's an extra 950 US dollars from our account. How can this be resolved?? Whilst we were there, we booked a specific time gor a taxi as we had to catch a train, they didn't book it, no apology, they were too busy eating lunch behind the desk. They are more interested in each other than providing a service.

Perfect Place to stay if you don't have a lot of time. Easy to reach all attractions by food. Nice Bar and rooftop.

We booked a luxury night away in a 5-star hotel, paying €620 for two rooms. At check-in, we were told the lift was out of order—which was not an issue. However, we were not informed that drilling work on the lift, located just 1.5 meters from our bedroom door, would begin at 8am, waking us up abruptly and completely disrupting the relaxing stay we had planned. When I raised this during check-out, the owner was dismissive and showed no empathy, accountability, or even a basic apology. She offered a token compensation, but her attitude made it clear that she had no interest in addressing our concerns. The lack of professionalism and customer care was truly unacceptable—especially from a hotel claiming to offer a luxury experience.

Staying at the Yndo Hotel in Bordeaux was not just a stay, it was a true experience. From the moment we arrived, we were captivated by the stunning design — a perfect balance of elegance, creativity, and character. Every detail throughout the property feels thoughtfully curated, creating a warm and luxurious atmosphere. We were delighted to receive an upgrade, which made our visit even more special. The suite was beautifully designed, spacious, and filled with unique touches that showed incredible attention to detail. From the décor to the comfort, everything was flawless. The service was equally exceptional. This was far beyond a typical hotel stay. It was an unforgettable experience that left us with only one thought: we will definitely be coming back. We strongly recommend Yndo Hotel to anyone visiting Bordeaux who wants something extraordinary.

Amazing hotel , great taste in art and decor . The rooms are spacious, very clean and the staff is polite and helpful. The hotel location is great too. The restaurant wasn’t to the standards of this beautiful hotel. We enjoyed our stay and definitely recommend it to people looking for a special place to stay in Bordeaux.

I couldn’t be more impressed with Yndo. Our room was very comfortable, the staff were attentive and the food was outstanding. In addition, our stay coincided with the 2025 Heat Wave, where temps reached 100°F, but our room was always very comfortable. Overall, it was a wonderful stay. In particular, Analise helped serve our meal one night and she was extraordinary. Yndo is also off the beaten path but is still very close to everyting.

Rooms are not all the same. In fact our Cozy Room was humid, dated, and with serious wear and tear. The size was very small even for a European hotel. Breakfast at 34€ per person vs 9-12€ around the corner. Would not recommend this hotel.

Absolutely wonderful hotel. Great rooms, service, and location. In particular we felt like our room was not just beautiful but very well-laid out with lots of subtle touches that made it very pleasant to stay in whether for a few nights or longer. We were fortunate enough to have dinner on-site one night and it was absolutely fabulous. Hoping to visit again on a future date and thank you so much!

We really loved our stay. The building is a mix of old and new on a quiet street near the heart of the city. Staff were very attentive and professional. I would not hesitate to stay again.

Upon checking in we were happy to be upgraded to a suite for one of our other rooms. The suite didn’t feel like a suite but like two rooms put together into a suite. No living room table for the supposed living room. All the amenities were not in good shape. It feels outdated and didn’t know if the rooms were even inspected. The brunch at the boudior de Lea was absolutely terrifying experience. It took 30 to order and another ten for the drinks to arrive and another ten for the food to come. The wait is long but we expected the food to be excellent coming from a restaurant within a five star hotel. The food is cold without any temperature and it’s feels like a lack of care for the food. Overall it’s a terrible experience in both the hardware and software. The director of rooms said she would like to follow up with us, there was no follow up at all. The location is great but other than that’s it’s not worth the price for a suite or a room.

Maybe the best hotel experience I've ever had! The Intercontinental Bordeaux is a historic and beautiful hotel in the very center of town. We were greeted by the most helpful and cheerful staff you could imagine that made the check in process so easy and enjoyable. The room itself was spacious and beautiful (photos can't capture how nice). Premium products in the bathroom and the softest bed I've slept in. We were celebrating our anniversary and they sent us champagne and a cake. Absolutely wonderful.

We were received and welcome by Sabrina, She was most accommodating and made us feel comfortable. Also during our stay Morgan and Andria were most helpful during our stay. George was also helping making all our reservation. All in All I can say that Intercontinental hotel in Bordeaux met all our expectation. Keep up the good work. Thank you, John Mirsepahi

My husband and I stayed at the Intercontinental Bordeaux for only two nights, we were blown away by the service. We were checked in by the very lovely Andrea at the front desk. After our long day of travel she was very kind, recognising our status as IHG Platinum and Intercon. Ambassador members. We were allocated a beautiful suite with direct view of the Opera House, along with some delicious welcome plates of macaron, the local canelé and fresh fruit. An absolute delight. The hotel locations is very central with a number of amazing restaurants, bars and retail stores to explore. We were also very impressed by the spa facilities, although did not have the time to enjoy a treatment this time. Throughout the stay we found every member of staff we encountered to be charming and helpful from the Bell Team, to the staff within the lounge bar and the breakfast team. We look forward to returning.

The hotel is exceptional & the staff also go well above and beyond. I cannot say enough about the staff. The room was amazing, the workout room had a ton of equipment & the spa was next level.

Wonderful experience! I loved the rooms—they felt very personal and cozy. The food and service were excellent, but the rooftop absolutely blew me away

Perfect location for exploring all that Bordeaux has to offer. The rooms are beautifully decorated and comfortable. The breakfast is fantastic, with many options and great coffee. Service throughout the hotel is attentive and professional.

We booked this hotel before realizing how small their rooms are. Room was tiny, but clean with large comfortable bed and nice shower, just adequate since we were there only to sleep. We appreciated however fantastic hospitality and help from amazing ladies in housekeeping and at the desk. They gave us good advices and made us feel welcome.

As has been said ad nauseum the rooms are incredibly small, you do become a bit crab like walking sideways around the bed. But it's clean, the bed is comfortable and the shower was fine, little odd noises at times (clanking that went on for about 20 minutes one night). The view from our first floor window was a bus stop on ground level and a very large apartment building directly opposite so not picturesque. A couple of minutes walk from the Palais Du Justice tram line A stop which takes you to the airport or into town if you don't want the short walk, Carrefore Express opposite if you fancy a snack. Saying all that, I can't complain when I paid just over 55 euro a night for our stay. We just used it as a base and a place to sleep.

We stayed for 2 nights in September 2025, we loved the location and the city views. We selected a city view room and ours was on the top floor. It was light on amenities for example no hand towels, glasses and we had to ask for additional pillows. The supplied paper cups softened quickly with liquid in them I’m not sure how sustainable it is to be using disposable cups. The breakfast was average - good I believe there was wifi but it wasn’t clear on how to use it. Only a short walk from the Cathedral.

I am reviewing here as the review website from Accor apparently had a technical issue, which adds to the feeling of poor quality of our overall experience. It's a 2 stars hotel, which you can feel and it's ok, if the pricing were good. It is close to the center, but not in a nice neighborhood. I simply find that it is very overpriced for what you get. On the upside, the staff was great.

Brilliant location 2 minutes from the A tram stop so very handy for the airport. Also only a few minutes walk into the centre of town. Rooms are basic but clean and a good price. Ideal for a weekend in Bordeaux! Also have a great deal where if you put your ‘go green skip the clean’ sign on your door then everyone in the room gets a free drink at the bar downstairs, brilliant!

A very tiny room looking onto a dark courtyard. Unable to.open window beyond a crack.Tiny bathroom that smelt of drains. Noisy at night due to extractor fan.Little resemblance to online photos. Asked to upgrade but the hotel was full. It was clean so compliments to the cleaning team

You get what you pay for. Small room very clean and comfortable. The staff are super efficient. Hotel is very central.

I stayed in an ibis style in Roissy airport and I was disappointed that this one wasn’t so cool. Staff is nice, there is a small bar with a limited but good enough selection. The menu at the restaurant is fairly limited and so is the breakfast. The room lacks amenities like a tissue box but the TV is big and numeric friendly. The room wifi password is shown when you turn the TV on. Overall I felt the price I paid was slightly expensive for the comfort.

Good localization (direct tram to city center and airport). Small and clean rooms (not renovated super recently). Good value for money

The room was really clean and comfortable, thank you Rajae for your excellent preparation of the room. The room does not have a fridge. But i appreciate the different charging outlet options: plug, USB C, USB. There is strong air conditioning and black out curtains. The bed is really comfortable and clean. The location is convenient to the A train, less than 10 min walk to stop. The A train can take you to airport. There’s a water dispenser machine in the lobby that even dispenses sparkling water.

Pros: Clean, easy access, fairly sized rooms, decent breakfast. Multiple electric outlets in the room. Wifi. Cons: A bit far from city center if you want to walk. Summary: Very good option as a “sleep-and-go” stay. I recommend this Ibis location.

The trams are close by but it’s about a 25 minute walk to Old Town. The rooms are very small with no kettle or safe and very hot and stuffy. We tried to keep the window open but it kept swinging closed. Finally had to unhook the curtains at one end to use them to keep the inside window open. This gave some air but had to put up then with more traffic noise. Best of all, BED BUGS. I saw small blood stains on one side of the bed but just thought they reused permanently stained sheets. There were no signs of bugs on the sheets. I didn’t know then to check under the sheets or that such stains are an indication of squished bed bugs. We thought my husband had hives from an allergic reaction as I didn’t have any signs of a “rash” until we got to the next Ibis in Bayonne. Unfortunately we must have carried them with us on our clothes. We reported it to our tour coordinator who was to report to the hotels.

Well located hotel. Really easy to reach from airport, tram stop about 3min away. The hotel is great, the whole team of staff, such as reception, breakfast, cleaning and all were exceptional team working there. Very polite, friendly, helpful. The hotel is also very close to all tourist sites via walk or public transport. Would stay here again for sure.

We spent 4 nights at this hotel recently. No safety deposit boxes! Breakfast included in price but very basic. One morning the coffee machines werent working…no explanation or apology given. Overall disappointing. Would not stay there again.

Good hotel. Breakfast is usually included - tasty, but not so much choice. However, there is a great choice of teas of Palais des Thes - many thanks for it! Bathroom is too slippery, I almost fell! No kettle in the room.

The hotel is situated in a calm area, 25 minutes' walk from downtown. It is located after the bridge, which offers a stunning view of Bordeaux.

Clean and confy hotel. Good breaksfast. Kind hotel staff. Missing drawers to keep personnal belongins kept. One day another room guest came into our room while we were sleeping… not a good safe sensation. One thing they should paid much more attention when they give the room cards!! We comunícate this annoying issue to the staff, but they did not give any explanation but apologyze.

Pro's: - helpful staff - quiet location 15 min walk to the centre - nice bakery next door Con's: I had 2 awful nights sleep for the following reasons; 1. Poor sound insulation between rooms 2. Air con was blowing warm air despite being on the coldest setting 3. The double bed is made of 2 singles & 2 single mattress toppers. Probably fine with the weight of 2 people, but as a solo I found myself falling through the gap in the middle of the bed.

A lovely budget hotel situated a short walk from the city centre in a very quiet area. There is underground parking at the adjacent Carrefour - with reserved spaces for the Ibis. Book your parking with your reservation. The parking felt very secure. The room was spacious, with minimal furnishings - but it was clean and quiet. I would stay here again, it was great value.

We are a family of 9 needing 5 rooms so it was not always easy to manage. The staff were friendly, patient and kind, we had a good stay. The rooms were standard, but when you do not know how the other hotels around are, the Ibis is usually a safe bet. We had coffee in the hotel in the morning with croissants etc from the good bakery next door, drinks at the bar when we watched the Olympic matches on the big TV. They can store your luggage before and after the stay and the beds were comfortable plus there is air conditioning in the rooms! Location was great, quiet near the tram, yet walking distance to the river and old town centre.

They very kindly showed me the room before I went in. I had some issues with my charging cable and they were very helpful in providing a whole box of leftover chargers from previous guests that I could borrow. That was so helpful! I definitely recommend hotels do that since international travelers often arrive with the wrong kind of outlet/plug/charger for France.

Great experience. The location is very convenient with easy exess to the city centre. But above all the services and the extremely kind hospitality and willing to help from the staff was amazing. Thanks to Mata ,the best reception personal i ever met, and i travel a lot. Merci

Was over in Bordeaux for the Rugby World Cup and what an amazing stay it was! Reception staff were very friendly, helpful, and welcoming! The room was simply stunning and so so so spacious! The staff at breakfast were very helpful, however would have preferred a bit more to chose from in terms of hot food for breakfast (e.g. sausages, fried egg, beans etc.). The location of the hotel was amazing, being only across the road from a shopping centre and a 5 minute walk to the tram which brings you into the city centre! Would 100% stay here again!

Beware of this hotel because they will "accidentally" take money from your card and not refund it.

Fabulous stay, very comfy room, fab decor, super comfy bed, love all the Eco and sustainability touches. The staff super friendly. Great location. Best hotel we have stayed at in Bordeaux. Plan to be back soon for longer. Gym and Sauna great touch.

Easy access to old city, trams, Les Halle’s and wine museum. All the basics. Gym space and sauna.

The pros: The hotel is in a great location of Bordeaux, close to the cite du vin and with easy accessibility to the tram and a large walkway along the Garon river. The hotel was outstandingly tidy and clean. The room was spacious and the bathroom had the shower and sink separated from the toilet. The bed was comfortable and offered different pillow choices. The staff was friendly and helpful. The cons: The hotel is in front of a busy road and the acoustic insulation is not that good. I was lucky to have brought earplugs, otherwise I would have had quite the trouble trying to sleep, as there are often noisy motorbikes and people just outside the hotel. The cleaning crew never left soap in my room, and the gel bottles are incredibly small, so I had to often requeste soap and shower gel to the reception desk. The breakfast is not worth its price. They offer basic eggs and bacon with some bakery goods. Coffee comes from an automatic machine and is not made fresh from beans. You have to press your own orange juice. Not bad, but definitly not worth your 19 euros, just go outside the hotel and have breakfast along the Garon in a nice coffee shop.

As a first impression, I was being charged 200€ as a deposit, what wasn't mentioned in booking conditions (even three days after check-out has not been released, still waiting). As well we stayed in many hotels and none of them asked us if we want to have the room daily cleaned as it is been always included and any way if we don't we have the sign provided for the door handle. As a bonus of this stay we were being charged for breakfast what we didn't have and even asked for it (they returned the money after I had gone back, as we are staying in Bordeaux). In the 4 star hotel, at the front desk I expect someone who can speak English. We had issue with the room key. After issuing a new key at reception desk, half an hour later somebody opened the room, without knocking, while we were in the bed. We would not recommend it to our guests or to any one as for this money you can stay in other hotel closer to the center.

Amazing staff and rooms! The hotel is easily walkable to all things to do in Bordeaux. Staff is available 24/7 and extremely knowledgeable on the area. There is a restaurant and spa on site and both are beautiful and well thought out. We booked the room with a jacuzzi which was wonderful after full days of walking.

Wonderful location directly downtown. The staff were courteous and helpful. The breakfast at the hotel had the option of paying for continental or full breakfast with eggs. If you do take the breakfast, make sure you book it in advance as it is less expensive when done this way.

We had an excellent stay at Le Boutique Hôtel. The place is lovely & clean, and the service is outstanding. The concierge has very good recommendations for nearby restaurants.

Nice place. Excellent location. Good service at beginning. Later one small shortcomings : i needed to remind them to put my bar spendings on the account. Getting car back from parking was unorganized. Anyway. Go there.

Lovely hotel, the staff are fantastic and make your stay even better. It's perfect for walking aronnd the city centre but nice and quiet at night. The pool and sauna are very welcome after a day of sightseeing. Thank you to all the staff.

We stayed at LeBoutique Hotelfor four nights. The rooms were very good, clean and well attended by staff. The hotel provided a wine bar AND breakfast. Well served by attentive staff. I give it my highest rating!

Great central location . Easy to walk to attractions . Staff and service excellent . Spacious rooms and nice breakfast included

Very pleasantly surprised to find such a gem of a hotel in Bordeaux which not only had really friendly and helpful reception but also an airy and tastefully destined interior. I booked a single room which was on the top floor (there is a lift 👍) and whilst compact it still felt spacious due to the clever arrangement of furnishings, storage and shower, toilet etc. As this was at the height of the heatwave in Bordeaux the a/c in the room was fab! The bed comfy and the luxurious touch of Rituals toiletries a really welcome addition! I can't fault this hotel and will be back. Thank you for a lovely stay 🤗

This is a gem of a hotel in an excellent location! It was also very economical. I did a lot of research and am I ever glad we picked this hotel. Firstly, the reception was outstanding. When we had breakfast, we asked if we could eat in the outside courtyard (despite being a bit on the chilly side). The owner made a special effort to set the table for us, plus he brought out cushions for the sitting area just for us. Food was fresh and there was a really good variety. I had a single room, which was on the small size, but I was only sleeping there, so it was fine. It was very clean & quiet, and well laid out. Bed was comfortable. My sister & husband had a bigger room and it was gorgeous! We were off to a river cruise later the following day, & it was no problem for the staff to safely store our luggage while we explored more of Bordeaux. Many things are walkable from this hotel, and it is in a very safe, higher end neighbourhood. Don’t hesitate to book this unique boutique hotel with character, charm, and great staff. I don’t think you’ll find a better hotel for this price. If we are ever in Bordeaux again, this will be our hotel, hands down.

We had a pleasant, quiet room with 2 balconies facing the street, although we didn't use the balconies due to the chilly, rainy weather. The toilet is separate from the bathroom. The shower recess is roomy. The hot water is slightly temperamental, but once you're accustomed to it's intricacies you will always get a hot shower. The continental breakfasts with Alexander's scrambled eggs were devine. All the front desk people were helpful & polite, most of them understood a small amount of English, but the jewel in the crown of this hotel was Alexander! He not only spoke good English (which was very welcome as we have minimal French), but made our stay extremely enjoyable with his helpful suggestions & advice regarding travelling around the city & places we might like to dine.

Great location, clean rooms, friendly staff. We had a great weekend stay. Single rooms may be somewhat small for some, but if you are there to visit the city it doesn't matter because there is so much to do. It is very close to the centre of Bordeaux, you can walk anywhere from there. Staff were very helpful and polite.

Really great stay, central location for nearby tours and close to the office of tourism and local transportation.

Very nice place, especially the staff. They really made our stay very memorable. Super friendly and always helpful. A very young team of enthusiastic hoteliers. The normal rooms are pretty small and the breakfast is small but solid too but i would still very much recommend the place from a human aspect and i would return anytime.

We were very, very happy with our stay at Hotel de Tourny. The room (we were upgraded to a suite by the hotel) was beautifully designed with ample room for two people. The beds and pillows very, very comfortable and their is attention to detail everywhere (-: It is in a perfect location to walk Bordeaux. The staff are welcoming, friendly and provided answers to all our questions. I would highly recommend this hotel!

We were a family of 3 couples and 2 dogs. It was very convenient and easy to check-in, even late in the evening. There was a very friendly smiling staff member who recommended us a good Brasserie near the hotel. She gave us very clear directions on foot or by tram. The rooms were a good size and comfortable.

2nd stay for wine festival. OK location to walk to event. Easy check-in, but didn't get room allocation until we returned at midnight, as we arrived before 2pm. Room booked for two people, room appears to be ready for one. As lack of towels, 1 coffee sachet,, 1 decaf, no tea , only 2 infusions.. no long life milk. Didn't book breakfast as previous breakfast at this ibis was not good.

Great location near Bordeaux centre. Reception and bar staff very friendly and helpful. Biggest inconvenience: no bin bag in the room's only, small, bin. We didn't try the breakfast, but enjoyed a free drink at the bar in exchange for refusing room service (unfortunately only part of the bar menu is included). In the room, the shower was small, a little inconvenient, and lacked a shower curtain to prevent spills on the floor. The room was not beautiful, but functional with a chair, table, smaller table with sofa, and bedside tables included. The blackout blind was very good & the room was quiet at night, although the AC unit is quite loud when operating (we switched it off at night). Got some nice tea, instant coffee and a cheap kettle, and we had to ask at the bar for new cups on the second night.

This was a very good value room. It was just a little bit too small and I found myself stepping over my small suitcase, but the price was very good. I will definitely stay here again. The staff were fantastic.

Tired, smelly room and floor (floor 8, room 810). The cleaners were on the floor as we arrived and the smell was at its worst, they can't be actually emptying/replacing the bags on their hoovers. It's really bad. Got the room as part of loyalty points to enable an overnight stay in the city as part of a wider trip so no time to pack up again and change rooms. It's clear they put us in the crappiest of the crap rooms. No one should have to stay in a room or floor like this. They should be embarrassed.

When the sofa bed in the room opens as a bed, there is no more space to walk around. It is too big for 1 person. There is a bad smell on the floors and especially in the entrance. The breakfast is too basic but ok. There are 2 rooms for breakfast. The main room is nice to sit and eat but the extra room is just a boring room. The location is ok but far from most central parts. The car parking is expensive; you pay per hour.

Like many other Ibis hotels, this one is in desperate need of renovation — it’s quite old. The reception area is okay, but the rooms are small, very hot, and outdated. The location isn’t ideal, though you can walk to the city center in about 25–30 minutes. Due to ongoing construction, there’s currently no public transport connecting the hotel to the center. Parking is available at the Carrefour next door, but unfortunately, there were several people sleeping in the parking garage and in front of the hotel, which didn’t feel very safe.

Spent three nights here for a work trip. The room was well sound-isolated, clean and spacious, the bed really comfortable. Nice continental breakfast. The staff was really kind, one of the receptionist was also really helpful in providing me all the information to visit the city centre and reach the airport. The hotel itself is a bit far from the city centre, but very well linked thanks to the tram line that will take you there in 20 min (for 1,90 euros!).

The ibis was such a convenient stay for our trip. We needed something cheap and easy to find. Ibis had Locked parking as well so we felt safe leaving our roof box on, as we were unsure of how safe it would be in the area. The food was great and the staff were all so lovely and helpful, the breakfast was plentiful also which helped set us up for the long trip ahead the next day. I was a bit worried when I first saw the hotel that it was going to be ‘tooo cheap’ but the beds were clean and comfy with loads of space in the rooms. They even had a hotel cat 😊 We had burgers which were quick and tasted delicious from the restaurant on site!

The location is really convienient but further to that I would avoid this hotel unless you like faeces on bathroom walls and god knows what stains on the bed. We stopped a while ago and noted that the standard rooms weren’t very good so last year when we returned we booked the upgraded room as they looked a lot better. Got into the room and was appalled at the shear lack of hygiene in there, the hotel was fully booked and we had travelled 16 hours so has no choice but to stay. I put in a complaint when I was back but I never received a response and as I am booking hotels for that way again it has reminded me to avoid completely still no response to the complaint and no compensation for the stay,

Rooms are filthy. Hotel overall not maintained at all. Staff are unhelpful. Would definitely not stay again.

Enjoyed our stay very much. Staff were very kind, courteous and helpful. We had booked two rooms with no preference. We were put adjoining rooms with connecting doors which was much appreciated. The meal we had in the Campanile restaurant in the evening was delicious.

Excellent hotel and location. Near the main routes. Use this hotel all the time

There is flies all over the hotel, elevator can only fit 2 people but there. Rooms are outdated, door frames are all scraped up, this hotel is bad for people coming from the US but overall great customer service,In America we call this a Motel.

Central Hostel Review Overall, I had a good experience at Central Hostel. The location is very convenient — right in the city center, with easy access to main attractions and transport links. The staff are also very kind and welcoming, which really adds to the stay. The only downside is the immediate surroundings. The hostel is located in a plaza where there are often homeless people staying around, and the area can feel a bit uncomfortable at times. On one occasion, I even noticed human waste in the plaza itself, which wasn’t pleasant. While this is part of the neighborhood and not the hostel’s fault, it’s something travelers should be aware of. Inside, however, the hostel is very well maintained. The cleaning staff do an excellent job — everything felt fresh and tidy throughout my stay. A practical tip for future guests: if you need a lower bunk, make sure to request it well in advance. I asked last minute and unfortunately couldn’t be accommodated. Since I’m a bit clumsy, climbing up and down the ladder was tricky, and I nearly slipped a couple of times. Having a bottom bunk would have made my stay much easier and safer. In short: great staff, very clean interiors, and a central location — just keep in mind that the plaza outside may feel a little rough at times, and secure a lower bunk ahead of time if you need one.

The location of this hostel is amazing, right in the middle of the old town. The staff was friendly too. The rooms and beds were clean which helps. Better design for the lockers along with more frequent replenishment of things like soap would help. The bathrooms were clean. What would help is making the place more social, the weekend I was there, it wasn't at all so having more things planned would be good.

The location is perfect, the staff are very nice and helpful, and the lobby is very comfortable, with plenty of space to sit, work at a desk, relax, chat, or just spend time. The showers and sinks are a bit worn, though this wasn’t really a problem for me — just worth mentioning. Everything was clean overall. It’s definitely worth staying here if you’re looking for a good location for a few nights in the heart of the city. I highly recommend it.

The beds are comfy and one gets quite a lot of privacy with the cupboard like setting. However, it wasn’t possible to air the rooms out and I never been to a place with such stench of feet and body odor. Something the keep in mind is also the mixed dorms are almost only booked by man that you might end up being the only woman like me.

The best thing about this hostel is its location, right in the historical center of Bordeaux. The beds are big and comfortable, but that leaves the aisle very narrow. I struggled to maneuver my luggage into the locker under the bed. Also, there is no kitchen, which can be annoying if you’re staying more than a couple of days. Then there were a few inconveniences, that I’m sure are temporary, but kind of ruined my experience: - the elevator was glitching, with the doors opening and closing a bit at random - the stairwell stank of sewage - one of the two days I stayed there was no hot water at the bar, so I couldn’t get a tea The staff was always very kind, so I really regret to give only 3 stars.

Really great stay! We got there early and got to check in early which was amazing for us since we were running on no sleep. Great location in the city as everything is near. Had some drinks down at the bar for super cheap. Lovely stay would recommend

A very good hostel! Friendly staff, great service and very clean. I've been in over a hundred hostels in Europe and this one is one of the best! The location of great, and very much in walking distance of all the attractions. Highly recommended!

We had a nice room with the outdoors chairs that we can sit outside. There’s a kitchen equipped with utensils with tea and coffee facility. Bonus with parking in the building was really handy. But you do have to pay for the parking per day. The staff were nice. The laundry room in the building was excellent. We didn’t use the gym but it does look good. The downside was the shower tray base was hollow, bouncy and slippery. When people travelling to the room or going, you can hear the dragging of their luggages. Location isn’t too bad. But you do have to walk a bit to the main attractions. But it was fine. Overall it was a pleasant stay

We stayed here twice during our trip. Great location and super quiet (we stayed on the top floor). Loved having the ironing board and iron provided already and air con was fab. Service amazing and the coffee shop was a lovely touch downstairs. We didn't have breakfast here, but looked nice from what we saw. Great first impression of StayCity and we'll definitely be staying in them in future travels!

We got to the hotel and checked into the room to find that the balcony door would not close so we headed back to reception. Laurie was there and treated us amazingly, she understood our poor french and came with us to have a look herself. Typically I would expect them to send a handyman or similar to deal with. She tried to close the door a few times to find the same issues and then just moved us to a different room with no hassle what so ever. Room has a lovely big bed with lots of space to spread out. Everything you could want and equidistant to the city centre and the train station. They also held our bags after we checked out. Would stay again

This is such a great hotel positioned in a fantastic part of the city just off Victor Hugo Street. There is one major letdown, which was so disappointing given the quality of the facility. The bed was deplorable. There was a sinkhole on either side. It was lumpy and very uncomfortable. Considering the most time you spend in any hotel is in its bed you would think high-quality mattresses would be a priority. My friend who was in another room had exactly the same problem. So disappointing as everything else from the parking, decor the in room, staff, facilities and additions like a laundry and gym are so good.

Hotel is in a great part of town and is quiet with comfortable beds. The room I was in was small with a large bathroom, however. Wi-Fi was great, and I looked out over an old church. However, my air conditioning did not work. Staff immediately provided me a fan that was good enough to cool down the most important area, the bed with the window open. A promised fix never came, however. While the hotel's official website showed there were other rooms available, staff told me there were none. The second night was hotter and it was a struggle to sleep even with the fan and mosquitoes got in because of the needed open window. Not what I expected for the price I paid.

I highly recommend Staycity, Bordeaux. A fantastic location, and the tram is only a few minutes walk away. The facility was spotless and the wonderful team looked after my every request. There’s a great cafe scene a few minutes walk from Staycity next to the Basilique Sant-Michel which I enjoyed on the Sunday before I departed Bordeaux.

Great location, close to historic city center and quite close to many dining and drinking establishments. Parking is super easy and the parking garage quite nice too. Very quiet and clean and modern. Excellent.

Absolutely loved our stay at Hotel Burdigala! The location is super central, the staff were friendly and helpful, the room was stylish and very clean, and the breakfast was fresh and delicious. Would definitely come back!

This is a boutique hotel in walking distance of the main shopping streets in the centre of Bordeaux. It is designed to exude comfort and style combined with a homely feel - sofas, games, books and open spaces. The stars of the hotel are the staff. The Reception team couldn’t do enough to help us and we had a few trials with missed flights, taxis needed and restaurant cancellations. All dealt with in a professional, happy way. The food in Madame B’s was very good but a little slow in arriving. Three hours for drinks and three courses. The room - a Junior Suite with a terrace was fabulous. It just needs handles to help you get in and out of the bath but the walk in shower is perfect. I loved the branded liquid soap, shampoo and conditioner. The breakfast, at first glance, seems limited but then you find out there’s loads to choose from and cooked eggs on demand. I would recommend this hotel - it’s not the cheapest stay but certainly if you can afford it, worth the stay.

We had a lovely stay at Hotel Burdigala. We were impressed by the interior of the room as well as the lobby spaces - extremely stylish, newly renovated and spacious. The gym wasn’t big but has everything needed. The staff were friendly and quick in helping us! Thanks a lot for our pleasant stay.

Absolutely fantastic. Great design, friendly and professional staff. I love the Deco. Original. Breakfast is alright, the coffee can be better.

This is a 5-star hotel that has a BROKEN AC system and INSINCERE staff. The AC in the room wasn’t working during the hottest week and staff LIED that there was no room available to change for the night and we had to DOWNGRADE to another room. We found out they lied to us as they have a suite available. During our 3-night stay, we had to swap rooms for twice. It created such inconvenience and distress during our trip and they gave us a tote bag hoping to make up for the irreversible damage they had caused. Please avoid staying at this hotel if possible.

Well situated hotel with amazing service, a great restaurant and delicious breakfast. I will come back. Thank you.

We stayed at this fabulous hotel for 2 nights in a duplex room. Highlights include top tier customer service from Romain, Thomas and the rest of the team. Room was quite nicely laid out over two floors. Lots of closet space and comfy bed. Interesting cocktails and foodin the restaurant. The highlight was absolutely the private cinema that we could reserve that was included in the room price. We enjoyed an evening watching a movie while drinking some champagne and tasty snacks. I would not hesitate to recommend this hotel for a stay in Bordeaux.

This is a nice modern hotel in a great location. We booked a smaller room- maybe a double? - beware, it is small. And the bed is tiny as well. Unfortunately our bedroom had a view of a dirty wall - and absolutely nothing else (the bathroom window at least had a green plant outside). When we asked to change rooms we were told there were no other rooms available. For 3 nights we spent as much time outside the room as possible. It was unfortunate because otherwise it was a really nice hotel. Clean, quiet, and nice decor. The breakfast was very good and the location was excellent. Right downtown and close to the tram. If our room had had any kind of a view at all I think we would’ve enjoyed our stay here very much.

We really enjoyed my stay at Hôtel De Sèze. The location is right in the very center of Bordeaux. The hotel itself is very clean, cozy, and beautifully maintained. Our room was comfortable and quiet, which made for a very relaxing stay. The breakfast buffet offered a nice selection and was a great way to start the day. Overall, a charming hotel with a welcoming atmosphere — I would happily stay here again.

This hotel has been remodeled to a very modern facility. The room was well decorated and the bath area was very large offering both a shower and bath. It seemed to me the bathroom floor was heated. It had a small patio with a view of the top of the large fountain in the park. Location in the central area was great. Well worth the visit.

We really enjoyed our stay. Lovely hotel room, great spa. Breakfast was also good. They were very kind and let us spend the whole day in the lobby and common spaces when we had a 10pm flight, without making us feel bad about it. My only comment for improvement is that the AC worked ok, but my partner and I are hot sleepers and like to have the room very cold at night, and the AC wasn’t strong enough to get it really cold.

Lovely hotel and excellent location- very close to trams and sites to see. So hot so we enjoyed the air conditioning but it went off every night. So uncomfortable but they did turn it on when we asked. Nice breakfast lovely staff. Restaurant closed for dinner on Sunday which also impacts room service. Nice lounge to sit in and no corkage fee. I would stay here again.

Great classic hotel in an excellent location in Bordeaux. The staff is friendly, helpful and accommodated our requests. Room size as expected for a French city hotel, bathroom was super clean, comfy and great size. Walking distance to most Bordeaux city sights. I would definitely stay here again.

The city Centre location allows for all travel plans putting your mind at ease. Our advice would be to check in, eat at the hotel restaurant, and then get lost walking the beautiful historic streets. Great stay for your wine tours 🍷 🍇

I was really excited for this stay as I love the Mondrian London bar and events spaces, however the Bordeaux hotel was disappointing. The exterior is stunning and the decor in the restaurant / rooms all wonderful quality and the high-end you would expect. However, the service was 100% poor. Outside of the gentlemen on the door, and the host at the restaurant, everyone else seemed inexperienced or too busy. We even experienced rudeness from a waitress, which was shocking at the time - but given that management didn't even offer an apology or then check later in our stay whether we were having a better experience, confirmed to me that this isn't an establishment that cares. It's a shame as the Mondrian brand should be 5* and the restoration of the building is beautiful, but I cannot recommend that anyone stays here again.v

The hotel staff was outstanding. Our room was well-appointed: fantastic bed, linens and pillows! We loved the dimmer lights! Great shower. We were extremely pleased with our stay at your lovely hotel.

High-quality hotel, spa and restaurant with very attentive staff. Modern, clean, stylish rooms. Restaurant and bar are excellent quality. Overall, very good for business or couples. The pool and spa are small, but very nice and heated. And to reiterate, the staff are very hospitable. Location is a 15-20 minute walk or taxi to the charming area. Kids can swim but not loudly as it is a spa.

A lovely retreat away from all the cruise ships and hords of people in the center near the opera. Fabulous service, attention to detail, a lovely spa and pools, a well appointed breakfast, a delicious restaurant, and attentive service at the cocktail bar. Parking was a breeze and so was the check-in and check-out. Be sure to use the hotel to visit a very sweet little chateau in the middle of the city. Definately a place to consider when visiting Bordeaux.

This Hotel is the perfect place to be in Bordeaux, is pretty well located at walkable distances of most of the Bordeaux historic places, amen of the amazong public transportation of the city. amenities is another strong point, Spa, and the chef Morimoto restaurant are unforgattable pieces, the service is super professional very, but very friendly.. the rooms super clean.. so definitely this Hotel is a most... I forget the parking is not a issue at all..

I’ve worked in 5-star, 5-diamond luxury hotels, as well as traveled around the world. The team at Mondrian is nothing short of world class. The check in process was very welcoming and provided all the details of the property amenities. The valet/bell service was prompt and professional. They’ve really thought through each touch point to ensure top notch service. We were there for a short visit and were unable to take advantage of all the offerings but given the experience we had, I’d love to return on our next trip. The location is north of the main town area but we found it very convenient to get around and quieter being away from the tourist areas. I would not let the location deter from booking as it’s the best stay you’ll find in all of Bordeaux.

From check in to checkout we had a great stay, room was very comfortable, location is a bit far from old town but in between attractions so not a big issue. Really enjoyed the food - breakfast, lunch and dinner. The only nit pick would be that I wish the food temperature is better.

It was an incredible stay—it’s like sleeping in a museum. The owners took care of every single detail to make you feel this amazing atmosphere. They’re the kindest and most friendly people, and they treat you like you’re at home. As for comfort, it’s 100% everything is impeccable and simply beautiful. We loved having breakfast on their gorgeous terrace, always with ambient and elegant music. Thank you so much! We’ll come back every time we stay in Bordeaux.

Highs and lows at Villa Victor Louis. Very charming villa in a quiet neighborhood in Bordeaux. The receptionist was very helpful, she offered to handle our reservation for a nearby parking when we arrived. Also recommended parking in the street since it was free on weekends. Breakfast is more on the simple side, missing warm dishes. On another note, we were in room “Odilon Redon 5”, the room was comfortable and the bed was superb, but the bathroom shower had low pressure and it was more on the cold side, should be fixed ASAP… can’t imagine dealing with that in winter weather. TIP: if you turn on hot water on the sink, the shower starts running a little warmer.

Situated in a quiet residential street this 4 storey townhouse is quite the experience. We only stayed the 1 night, but the bedroom was large, well appointed and spotless. We arrived late, but entry was easy with the supplied code. Just down the street is the Oxford Arms which luckily opens late so we could raise a glass to welcome Bordeaux. Breakfast is traditional French, but was just what we needed and our host gave us a detailed list of sites and restaurants to visit. A most pleasant stay.

A 2* hotel with 4* prices. While the hotel staff members were friendly and welcoming, the hotel itself is worn and unclean. The floors and carpets are visibly dirty. The trouble continued into the room. The Bath towels were ripped, the bathrobes were stained, and the decorative pillows on the bed sorely needed to be washed. I even found used contact lenses on the floor of our bathroom. With a good scrub and some care, this hotel could be great, but left much to be desired as it currently stands.

We booked a suite, that had no cutlery, no kettle, no tea and no coffee. Tea and coffee charged separately for terrible machine produced artefacts that taste like tissue. Massie May and Juliet at the reception were the only thing redemptive. The whole experience is designed to be extractive, the management has perfected the art of deceptive pricing, sub standard service and the appearance of luxury with the delivery of inanity

Absolutely loved this gem! In such a quiet area away from the downtown busy/loud area. It is a few kms away from the action so be prepared to walk a bit. Truly worth the extra steps as it’s such a cute space. The bed was comfy, the whole ambiance was such a pleasant experience.

We loved our five-night stay here. Helene, the manager, has a bubbly personality and treated us like overnight guests in her own home, rather than hotel guests. She made dinner reservations for us every night, after asking what kind of food we liked, and also provided advice about museums and day trips. The hotel itself is a beautifully restored 17th Century mansion with new high-end bathrooms and A/C. We felt very fortunate to have found this place!

This is a very functional hotel in a decent location for a good price. We paid £89 for 1 night. The rooms feel very much like a hostel as they have lockers in. The location is 10 minutes from the train station and close to a supermarket and some bars. It's a 25 minute walk into town. The hotel has a communal kitchen which is handy for storing food. Huge downside is having to pay to store luggage, which is something to consider if you want to arrive early or check out and come back for your bags. If you're looking for a functional hotel for one night then for the price it's good, but very basic.

I loved my stay at Meininger. Just there for 2 nights, but the rooms were comfortable and the community areas were very welcoming. The kitchen was well equipped for making some meals. Looking forward to a return trip.

I stayed here for one night on Tuesday 28 October 2025 and checked out the following morning. I paid an extra 15€ for early check in since my train arrived in Bordeaux St Jean Station at around 11:30am and the check in opens from 3:00pm. So rather than wait 3 hours or leave and come back, I paid the extra fee. It should be noted that there is a storage fee to store any luggage or baggage if you arrive earlier than 3pm and wish to leave stuff. This is the first time I have had to pay for storage at a hotel anywhere in the world, so I thought it was weird that the storage was not complimentary. So this is a big negative for me. Having said the above, the staff were super friendly and helpful. It is not their fault of the company policy with the extra fees. The room was clean, modern and the beds were very comfortable with soft pillows and linens. The bathroom was spacious and clean. The location is an easy 10 minute walk from the Bordeaux St Jean Train Station, which is why I picked the place. In retrospect, this accommodation feels more like a hostel setup rather than a hotel. There was a common community kitchen for use of guests. This would explain why they charge for luggage storage since that is typical of a hostel, but certainly not for a hotel. Perhaps it is a hybrid mix of hostel and hotel.

We stayed in this hotel May 5/25. The location of this hotel is closed to everything and within walking distance. The hotel is very clean, simple and organized. I enjoyed staying in the hotel very much. They have a lot of facilities including a kitchen so we can actually cook our own food. They have utensils, cooking pots, dish washer, laundry and I feel like home at this hotel. The staff at the concierge is very friendly, professional and smiles all the time. They treat us like family. The decorations inside the room are refreshing and neat, very attractive. I wish I could stay a bit longer. Their breakfast is very delicious and staff is also very attentive and helpful. All in all, this is an excellent hotel for us and the price is very reasonable. I highly recommend this hotel to everyone!

The room provided more than your typical European offering at this price point, so I awardrd 5 stars to lift them up. For European travel using mass transit, this fits the bill. The rail station is less than a 10-minute walk, and there's a convenient "G" bus (Meca stop) around the corner. For a 5 Euro all-day mass transit pass, you can travel pretty much anywhere in Bordeaux without the hassle of parking a car. There's versatile kitchen in the lobby, with a seating area for dining, and there's a Carrfour around the corner. The location is nothing special but it is convenient.

This is a great hotel! Close to the train station, super clean, modern and hip, with friendly staff. I appreciate the attached bar and restaurant also. I will definitely stay here again with my guests and recommend it to all my visiting friends. I have now stayed in this hotel three times. They were very understanding when I needed to amend my reservation to add another extra night. Very helpful and understanding staff!

Good budget hotel for families and backpackers. Located within walking distance to the train station and many historical sites. Free use of common kitchen and washers on the main floor. No room amenities others than soap and towels. Eventhough our bathroom (room 237)appears clean but it has a strong smell of sewer gas, could be just our room or may have problems with the whole hotel sewage plumbing system.

It was great for our one night stay. Welcoming reception. Adequate room and good breakfast. Parking for our bikes. Suggestions are a simple paper cup for a drink of water and a toilet brush to clean between uses and before the staff have to clean. Second stay after 10 days, sadly still no toilet brush and no drinking cup/glass. Bit plenty of glasses in the breakfast room so you can help yourself and take to your room.

Very kind welcoming! Small room, very basic of course - it's Ibis budget but clean, perfect layout and well located near the station (1 minute). We had nice view to the old city. Nice shower and good beds. The breakfast was nice with enough choices.

It’s an Ibis, it’s budget and basic and small, but a great value. It’s right across from the train station and metro stop. The neighborhood can look a little sketchy at night, but it’s actually fine. There are a few good restaurants you can walk to. Angelina at the front desk was very helpful in pointing out places to visit

Spent 3 nights here, TBH can't really fault it, does what it says on the tin. Would 💯 use again and recommend. Big bonus spitting distance from the station. Thank you all at Ibis Budget at Bordeaux St-Jean... .. room 708

The location is very good and the staff was very welcoming. The room was clean and good had everything I needed. I stayed on the 6th floor and even the view was great. Highly recommended for travelers.

Reception friendly & efficient Room small but perfect fir 1 night stay Location across the road from Gare St. Jean & the 30min airport bus at the taxi rank outside the station.

If you need to stay close to the train station, 100% would recommend. The staff are so kind and the rooms are compact, tidy and perfect for short term stays!

Excellent Stay – Special Thanks to the Front Desk! Our experience at Pullman Bordeaux was fantastic. The hotel is modern, clean, and comfortable, but what truly stood out was the warm and professional welcome we received at check-in. A special thank you to the lady at the reception—she was incredibly helpful, kind, and made us feel right at home from the very start. Highly recommended! Thx!

Had an amazing experience at this hotel. Would recommend to anybody. Location is perfect with tram outside the door and fabulous views of the lake. Pool is also very nice which can be hard to find in Bordeaux. I would like to give a special mention to Clemence on the reception team. Went above and beyond to give us recommendations and ideas. Had a great trip.

Pro's: -very friendly staff (reception, bar, cleaning..)! -spacious, clean rooms with comfortable beds Con's: -parking costs -air conditioning could be better

I spent one night with my wife. check-in : 10 pm. check-out: 11 am the following day. Room was ok. Breakfast was far below from average. it was the worse we had in 3 weeks of vacations were we stayed in several hotels in France, Spain and Portugal. Only the bread was ok. One bottle of tap water for 80-100 people having their breakfast, tastless offee, fruit salad with an acid taste, croissants and pastry looked like they were coming from the local supermarket, even the cannelés, that are Bordeaux speciality, were very bad. The sole positive note comes from the employees who were nice. At the same time, can we expect less from a premium 4* hotel.

I am extremely disappointed with my recent stay at Pullman Hotel. The lack of transparency with the pricing was appalling. Upon check-in, we were unexpectedly charged a 100 Euro deposit, something that has never happened to me in any country I have visited. Additionally, at checkout, we were hit with a supposed city tax that was never mentioned during the reservation or at arrival. The room itself was far from satisfactory. The air conditioning was malfunctioning, making the room unbearably hot and resulting in a very uncomfortable night's sleep. The following morning, we decided to have breakfast, which was considerably expensive, only to find dirty plates and many food items not replenished or in poor condition. To top it off, the staff were inattentive; we had to alert them that some bread was burning in the toaster, and their first response was a rude inquiry if the bread was ours. The situation escalated when the fire alarm went off, and the staff were unable to turn it off for more than 15 minutes. The sound was deafening and added to the overall discomfort of our stay. The most shocking part of this experience came more than a week after our stay, when I found an unexpected charge of 52 Euros on my card. This is unacceptable and feels like outright theft. In summary, the Pullman Hotel not only failed to provide a comfortable and pleasant stay but also demonstrated a blatant disregard for customer service and transparency. I would strongly advise others to avoid this establishment. They treat their customers poorly and do not deserve any positive recognition.

I stayed at the Pullman for (fortunately!) only one night on 14 April. It was 28 degrees outside and felt even hotter in my room - room 433. I had one free night before moving into my longer term accommodation and given the warm weather decided to choose a hotel slightly out of town with a pool. A mistake. Unfortunately, the pool (and outdoor area) wasn’t open and my hotel room was doubling as a sauna. The AC pumped out hot air and despite the team ‘fixing it’ for an hour, overnight it appeared to revert to heating rather than cooling. If you have to stay here, I suggest staying on the lower floors. Or if you have a choice, stay elsewhere if the weather is warm. To compound matters, the fridge was missing from its cupboard so I couldn’t even grab a cold drink. The positives, the bed was comfortable and the reception staff were welcoming - hence the 2 rather than 1 star review.

Nice hotel with, a great ambience. Nice comfortable room. The restaurant was terrible. Looking all dressed up with fancy glasses and such but we got served food that was not fresh. Mushy, greasy vegetables. The card seemed designed to prepare frozen food and items that just need to be warmed up. The promotion video in the hotel showed delicious fresh food prepared by a chef but the reality was very different. Disappointing.

Loved the roominess and the design of our junior king suite. There is a food court and grocery store next door. Bus stops practically outside the door. Having had hotel breakfast for the last 3 weeks theirs is above average. Staff is pleasant and helpful. Location is somewhat out of the way but gentrifying. A laundry room on site for someone who has been on the road a bit is great.

Excellent experience at this hotel. Friendly, helpful staff, clean rooms, very comfortable. Interesting views of the city and the river. Immediately next door to a food hall and grocery store which was very convenient. Only drawback is the location; it's not close to many things besides the food hall and train station and the area felt kind of desolate at night. A considerable walk to the city center, otherwise great place to stay.

We had a fantastic stay at the Hilton Garden Inn Bordeaux, but what truly stood out was the exceptional service we received during a difficult moment. My wife experienced a sudden dental emergency during our trip, and Nathan at the front desk went above and beyond to help us. He personally arranged a dentist appointment, ensured we had all the information we needed, and followed up to make sure everything was in place. His professionalism, compassion, and genuine care made all the difference. The hotel itself was modern, clean, and comfortable — everything you’d expect from a great Hilton stay — but the service we received, especially from Nathan, made it truly memorable. We can’t thank him enough. Highly recommended! Not just for the accommodations, but for the people who truly care.

We stayed at the hotel for 3 nights through a group agency. Arrival at the hotel took place 16-17 in the afternoon. As we were informed that the room was NOT ready claiming the cleaning services as an excuse. I find it unacceptable to say the least at 4pm the rooms are not ready and they use such excuses. The rooms were clean, spacious, with a fridge and a cafeteria. The breakfast was mediocre, with waffle or pancake baking options and the two cheese options were thick cut pieces. The quality of the coffee was below average (gave me a tummy ache). In contrast to the reception the breakfast staff were terribly helpful. The place where the hotel is located has only 1 bus that takes you to the centre from the top side already (palais de justice) and if you are near the lake you have to walk at least 10 mins. I think the city offers better accommodation options.

The team at Hilton Garden Inn Bordeaux wa exceptional!! They were professional and courteous, kind and especially helpful. Munson lost a treasured item, and they went out of their way to find and return it. In particular, Valentina and Justin were amazingly helpful and are wonderful spokespeople for the Hilton brand. The rooms were clean and beautiful. And the breakfast meals were impressive. We had a wonderful experience. Highly recommend a visit!

Absolutely loved the room. Clean, well isolated, comfortable, great shower. Didn't try the restaurant at the hotel but it's close to several great places to eat and it's pretty easy to walk to the city center or la gare.

Excellent hotel in Bordeaux city center. We were a family of 4 and stayed in the family suite. 20 mins walking from Place De Bourse and all the main parts of the city. Very good customer service at the hotel and they have a libel breakfast buffet downstairs.

I didn’t like the atmosphere of the hotel. First room I entered smelled like B.O. so I asked to change rooms. The 2nd one had a window that didn’t fully close. It’s January and very cold. I was very tired to ask them to change rooms or to ask for my money back so I stayed anyway. I parked the car in the car parking that belongs to carrefour. I don’t know if it’s the safest place because anyone could enter there. But the car was ok. One thing that’s not the hotel’s fault but I need to point out is that the city turn off the street lights at night, which makes it look very unsafe. So you don’t want to go out.

Do not pay for breakfast here.. you can better spend 10€ right next to the hotel (Carrefour or a boulangerie). Rooms were not clean.. there were food remains on the floor like bread and watermelon seeds..

Far enough away to be quiet but only 10 mins (tram ride) from the centre of the city with great public transport

Comfortable bed. The cleanliness could be improved. There wasnt any bin or toilet brush in the room. The receptionists are helpful and well mannered, most of them speak English and or Spanish as well. The location is good, close to the line A which takes you to the airport directly.

This is a two star hotel so don’t expect much finesse. Clean practical room. Budget another €20 to park the car as surrounding streets are on metre. Short walk over the bridge to wonderful Bordeaux old town.

The staff were universally lovely, and the location is fine, unfortunately I would not stay here again: - Terrible sleep due to noise that sounded like items dropping or falling all night over my head (maybe other doors opening and closing?) - Bed is so hard it feels like a slab of rock with a blanket over it, gave me a neck and headache - No mini fridge in room (minor annoyance but worth mentioning) Rooms are also claustrophobically small. I wouldn’t mind if it was super cheap (which it wasn’t) and quiet and comfy bed (which is didn’t have.)

Ok for a budget hotel, but not really a budget price - we paid less for higher graded hotels on our trip. The room was spotlessly clean. Included breakfast was basic. Good location in a lively area across the river. Good tram access into the city and to the airport.

Stayed here for a short visit to Bordeaux to see if the area can convert us to liking wine. The hotel worked out far better than the wine It's a basic hotel, but all rooms are apartment style with a basic European kitchenette. AC was real and very effective. Had to turn it off at some points as it got way too cold. It's a budget hotel, so some rough stuff edges, but all clean and functional. Great staff. Optional breakfast was buffet style with bacon, eggs, pastries, breads, cereals, cheese assortment, coffees, espresso, teas, juices, etc. Well worth it, and not presented as being that well provisioned in their sales pitch. Get it. One less thing to worry about in the morning, and fuel up for the day. Close to Gare St. Jean, and a bus line that will take you to the downtown core to connect with trams. The area seems to be getting de-gentrified, but much of Bordeaux seems like that out of the tourist core.

Value for price is what really saves this hotel. It was easy to get to from the station and walking distance from the core. The room size was good, but overall was a little scuffed. Definitely needs some better up keeping. There was also a really bad smell coming from the shower drain. We covered it with a plastic bag and towel when not in use which helped a bit. Having laundry facilities available was a nice bonus after over a week of travelling, but the dryer took a long time. All the staff were really nice and pleasant. The neighbourhood seemed a little rough, especially at night, but wasn’t too bad.

Hotel with kitchen, spacious for two people. Walking distance to fresh produce market that you could buy fresh fruits, vegetables and seafood. Market only open till 2pm daily. Great location next to university of Bordeaux faculty of science building, with student housing/suite

We loved the rooms, beds and mini kitchen with fridge. 30m walk from to the Cathedral. Supermarkets at walking distance. Parking available.

Close to the train station, which made it easy for us on our arrival. The staff were friendly and welcoming ! We’d definitely recommend it to anyone looking for a great value and a comfortable stay !

Lovely place to stay! Room was clean and spacious and the staff were always friendly and happy to help. Location was slightly outside the city centre but very walkable and the bus and tram stops were nearby as well. Kitchenette was great as it had a fridge and the AC was perfect which was well needed in the hot weather. Would highly recommend

The staff was really nice, at least most of the staff that I've seen. They've been very helpful and provided a lot of information when asked for directions, even helped with the luggage. The hotel is situated in a great area, it's very close to the train station and close to tram stations that lead to the shopping area, restaurants, museums, etc. I presume I've stayed in the first/new building? I've read some reviews after my arrival and a lot of people have been complaining about the cleanliness of the hotel. Unfortunately, I have to agree with them. I don't know what the story is, but the bathroom was not cleaned properly. The walls of the rooms are probably quite thin, as I could hear other people talking nearby, and I've heard several bangs while I stayed in the hotel. Every time someone opened a window nearby there would be a loud noise. Also, I could feel a breeze while I was in bed, coming from the window close to me, and I can't explain how that was possible as the window was closed. Even though it's a great location and the staff was nice, I would not come back to this hotel.

Warm, helpful and welcoming personal. Those guys made my day ! This place is a great option to let your car in the free parking and then visit Bordeaux using public transports. Thank you

Great hotel, our 2nd time staying within 2 months, rooms are great, clean and quiet. Breakfast is worth the money alone, amazing! Staff are really attentive, we left something behind the first time and it was ready waiting for our return. The location is great, not too far to the centre with parking. Will be staying again!

The room is very basic, location is not too bad, but the staff are very kind and helpful. Breakfast is rich, with gluten free options. I am not 100% sure if it is worth the money, a bit overpriced for a 3 star hotel

The hotell in itself is a bit run down. BUT it is well compensated by the friendly, helpful and hard working staff! Good food in the restaurant. A Tram 19 min walk away takes you to whatever you like to go in Bordeaux. A lot of roadworks around the hotel (june 2024) makes it somewhat difficult to find.

Nice hotel good location by the river staff are welcoming and helpful room was good size really good shower. Going into Bordeaux you can get bus or tram plenty of parking at hotel and surrounding streets

We enjoyed our overnight stay at the ibis Styles hotel in Bordeaux. It's a colourful quirky Hotel but very comfortable. The staff were Hospital. The only problem we had was finding the hotel as it is not clearly marked and we got the stuck in the one way system round the back Streets. A couple of signs at the both entrances would be very helpful for other people trying to find the hotel.

We were traveling by car with kids and we could relax and have a good sleep + a great breakfast before taking the road. The staff really kind and professional. We definitely recommend. :)

Si vous allez prendre un ferry ou venez d'arriver, cet hôtel est une excellente idée. Proche du port de ferry et agréable et simple. Suivez le GPS. In the dark it doesn't look like you are going to arrive but you do. There is a park next to the hotel if you have kids or dogs. Chiens acceptés 5€ par chien.

This is literally the worst hotel experience I've ever had in my life. To start, the hotel is completely old and the rooms are falling into pieces. But the worst is how disgusting it is: bathroom tiles are yellow, completely dirty, marks all over the carpet, liquid stains on the walls, there was hair on the pillow when we arrived, no hand towels, no shampoo/conditioner, etc. Service is poorly done: bed not properly done (trust me, the pic here is how we found the bed the next morning), shower was clogged, we talked to the reception and they did nothing to help - they said the manager was not there. We asked to be transferred and they said it was not possible. We wrote an email to Accor and they said we should talk to the hotel staff, so we gave it up to avoid stressing even more during the trip. Bed is very uncomfortable, the mattress is actually just a thin layer, I've never seen it in a hotel. The hotel is also next to a big construction site, right beside it, there's noise everyday, neighborhood is super weird and dangerous. Ibis should be ashamed to have a hotel like this - and it is not even Ibis Budget!!!

Clean and quiet room. Breakfast was good and fresh specially their Madeleine cake😋

The area is under construction so quiet dirty. Rooms are tiny but that's OK. Friendly staff. Wish air con could push cooler air as it got very stuffy at night. Close.to tram so accessing city centre was easy.

I expected a certain standard but I was disappointed that the low expectations were not met 😒. No facilities for making tea or coffee in your room. Had to buy it in bar at 3 euros each cup. No hand towels. Just a bath towel each. Rubbish and dirty dishes not taken out of room during stay of 3 nights. The environment the hotel sits in is near train station but away from central shopping area but it is a very unsafe area apparently and not a pleasant area to walk around near dark!! I advise checking out the area before booking! 🤔

The hotel is located about 10 minutes from the train station and there is a Lidl about 8 minutes to grab anything you need. The staff at the hotel are really nice and friendly. The bar area is very chilled and quiet which is nice. The rooms are nice but on the small side. The air con and heating unit doesn’t work which I’m guessing is a common thing because others have mentioned this (we stayed on the fourth floor). The shower was ok but varied in temperature and water would splash on the floor as the shower screen is not long enough (you may need to ask for another towel too if you are staying as a couple, as only 3 towels in the room). The noise outside isn’t too bad even though there is heavy traffic and we only spent our time in the hotel to sleep so all in all not a bad place to stay.

Enjoyed a very nice stay here for a one-week work trip. The location was fantastic for this purpose, right next to the train station and less than 5 min walk from the tram. A well-stocked supermarket is right around the corner. Check-in and -out were fast and uncomplicated. Rooms were as described online - not huge but comfortable and clean, with air conditioning, which was a blessing during a very hot week. Breakfast was excellent, continental with many additional options and local specialties. Most importantly, the staff were great. Everyone was very friendly, helpful, and spoke very good English. All in all excellent, especially for the price. Would heartily recommend to anyone traveling to Bordeaux, especially for work.

Not very comfortable but decent room with very limited usable shelf space, ok cleanness. Very outdated facilities. Bathroom was clean but small. shower area was extremely small (2’ X 2’) even though we had a superior room. No hand towels were provided, only bath towels were available. Breakfast was mixed. On day one it was pretty good with hot and cold items including tomatoes. The next morning most food serving plates were empty. There were no eggs, bacon, ham, cheese, tomatoes, fruit, not even tea bags. All we had were sweets and breads. Later, a breakfast service person finally came. She started to slowly bring out some cheese and ham. And that was it.

Clean and spacious bedroom with a great service (friendly and helpful staff as well as decent breakfast). Location is perfect as it’s literally right across the train station. Would definitely recommend it as it’s a great value!

We stayed there one night in August 2025, with breakfast for two people. I payed 121€ while booking just the day before. The good: great location for travelers, AC worked in the room, not too loud, wifi worked well The bad: the breakfast was really cheap and basic, and the breakfast room was way too hot, they kept boiling water for eggs that nobody used, steaming the already hot room in the process. I'd take a breakfast somewhere else if I was you. The coffee was underwhelming, if you want to put milk in it use the milk from the counter, not the option in the machines. The room (209) was crammed, which is ok for the price paid, but also in a very bad shape, like if maintenance had been done by people that really didn't care. The bathroom in particular needed some work.

Nice hotel, well located, I got an upgrade and the room was more than fine in terms of space. However, the bathroom was flooded every morning after my shower and the bed was not comfortable (bad quality of mattresses). The staff was extremely nice and helpful, ready to respond immediately to any requests. The breakfast was limited but of very good quality. Very small room though.

My recent stay was well below par. • No welcome drink was offered on arrival. • Bathroom Request. I specifically requested in advance a bath and was indeed given a room with one — but what I received was a bath I couldn’t even sit in! There were no taps (only a handheld shower), and when I tried to fill it, the water came out brown (see attached photo). Unusable and unhygienic. This experience felt careless and unwelcoming. I choose Ibis across the world expecting consistency and comfort. Sadly, this was neither.

I did stay at your hotel for many years with good impressions. However, this time my room had an awful smell, which probably came from the bathroom. The toilet should have been replaced several years ago. I was surprised by a lack of water bottles, lack of a small refrigerator and lack of coffee machine. A three-star hotel should have these things for the guests in the room. It's not nice to charge guests 2 Euros for a cup of coffee! The breakfast room is too small, and the tables are too closely placed. The renovation of the hotel is needed.

Relatively clean but arrive at least 30-40 mins early for every train ride. No one speaks English, ask at least 2 or 3 people which track. If you are told wrong track then you have to drag suitcases back downstairs and run, then back upstairs. "Carriages" are not marked, first train had 18 carriages and they are not in numerical order!! Last train had a carriage number and then a class, first or 2nd class, then a seat number. Fast and bumpy like airplane turbulence.

I didn’t have any issues with this hotel per se but I usually hope for a gym, some basic amenities like a coffee maker or electric kettle, etc. The room was very basic but I think that’s the point of the vibe in this hotel. Staff was friendly. A bit of a walk to the city center but close to the wine museum, grocery stores, and other places to eat.

Urban-industrial style hotel. Very friendly and young staff. I was there with my best friend, we had a superior room with harbour view. The room was quiet small but that doesn't matter, in general you are only there for sleeping. Surprisingly, it was extraordinary quiet, we did not hear any door slamming, foot steps in the gangway, etc. Breakfast buffet is quiet small but there are excellent options near the hotel. If you start very early to a day trip, for example to Arcachon, the hotel breakfast ist a good option.

Great hotel in Bordeaux. Got a room with terrace and the view from the city is nice. Staff really professional. Only thing I missed was a small fridge in the room. Will come back!

I’m a very loyal Marriott Bonvoy customer. And as such try to stay in Marriott properties whenever I can. This was one of the worst Moxys I’ve ever stayed at. Avoid at all costs. - was not recognized for my status - was incorrectly told I would get 10euro per day (it’s not the case it’s only *9 euro* per night and they would not honour this) - air con was not working - room was 26° and windows do not open - Location is outside the city - normally this would not be an issue if the Marriott brand was being followed - breakfast charge of 16€ was insane for the poor quality and selection. Riddled with flies.

Interesting location if you like to be away from main stream. I did not give a higher rating because of two points : 1) breakfast is quite poor in quality and cleanliness . No towel on the bread ; no instrument to pick croissant or danish ; coffee not good so better avoid . 2) not much in the room : no fridge , no coffee machine ; not even water. I did not find any fountain or ice dispenser on the floor. So ok hotel but overpriced.

Staff is nice and the rooms are OK, but dropping a star due to the poor air condition, and a window that doesn’t close properly in room 227. It wouldn’t have been so annoying if not for the very loud disco party across the water that’s been going for the past 5+ hours.

I must say I’m truly disappointed with the service of this hotel. I travel to many hotels but this is the first hotel I’ve stayed at where the staff couldn’t care less. I ask for a serviette and had the staff lady roll her eyes at me with the fact she had to help me. I then wanted to pay for a drink and I was standing at the reception and there were 3 staff members behind the bar doing nothing and they got irrated and they told me “ I’m busy just wait “ wow .. there was nobody in the lobby and they were on their cellphones in that moment . Just me and my partner were wanting drinks as our food was getting cold. Truly truly disappointing service . I won’t be back to moxy hotels again.

A great little hotel, very affordable. Clean rooms with comfortable beds. although small. The service was excellent, very welcoming. The location could not be better.

Very good hotel for the price. Excellent location right at the end of a main pedestrian street, although it’s quiet at night. The rooms are small but everything is clean. One small improvement could be the shower, the shower head was at a very difficult angle and needed to be held by hand to use effectively.

Rooms are small but excellent service from Nicholas. Very helpful with my booking and advice for the tram to the airport even got me the ticket. Fabulous location right in the centre with 24 hr reception

This hotel was an absolute find! The location was brilliant. The room, though small was spotlessly clean, warm and smelled lovely. The bathroom facilities were very good. The staff were absolutely brilliant, exceptionally friendly and helpful. I would have no hesitation in recommending this hotel to a friend.

The hotel is a bit worn down and needs some TLC but the rooms are very clean and the staff are great. I would stay here again.

Small nice family driven hotel in the center of Bordeaux. The room was small but nice and clean with a comfortable bed.. So also the bathroom. Since the hotel have no air conditioning, the room was a bit hot one warn day. Good continental breakfast in nice and clean breakfast room. Very nice and supportive staff.

This was a lovely, central boutique hotel with no frills but very comfortable and spotlessly clean. The staff couldn't have been more friendly and helpful. The room was small but comfortable and beautifully calm and quiet at night. The plumbing worked well and the shower was super.

This was a simple and clean accommodation near the center of the city. The rooms are small. Our room also had the shower stall in the room itself. We knew this before booking the room, but it could be an item that requires attention before booking. The toilet is in a separate small closet sized space. The bed was firm and to my liking. Be aware that there is no closet, and if you’re bringing several pieces of luggage you will have a hard time. The cleanliness seemed quite nice and frequently adhered to. The front desk staff were courteous and friendly. They were also quite good at speaking English if needed. The location was great because it’s only a 20 minute walk from the center of the city, and there’s a tram stop just outside the front of the hotel. Unfortunately, during our stay, tram B (the stop in front) was closed for several months due to construction. Once this reopens, I would find this an incredibly convenient location for your trip.

Very nice, clean and orderly. Service was excellent, they helped us out when we had a small medical emergency! Rooms were new and super clean, very good accomodations for two adults and two kids. The location is very practical, too. 10 minutes by foot to the train station, 15 minutes to the nice waterfront and the Quartier full of history!

We stayed here to explore the city of Bordeaux as well as the right and left bank for wine! The rooms are small but perfect for anyone looking for a clean and quaint place to sleep, the proximity to public transit is excellent - just a 5 minute walk to the Sainte-Croix station where you can bus to the heart of Bordeaux in less than 10 minutes at almost all times of the day, and the immediately surrounding location was safe (including at midnight when we would sometimes get back from the Sainte-Croix station). *Tip: If you're coming to this hotel from the Gare Bordeaux station, you may be concerned about the area, keep walking towards the hotel and it gets better :)

Ideal if you spend most of your days out of the hotel (I personally do when I go on city breaks). Air con was fantastic. Location was very close to train station but area is quite dodgy looking (sex shops and kebab shops). Staff at the hotel are very friendly and helpful. Rooms were cleaned daily however hotel is eco conscious and ask that you recycle your towels which is fine with me. Cocoon rooms are small but functional. The shower cubicle is actually inside the room which is a bit awkward when you're staying here with your sister ...

Great hotel. Very good location, friendly staff, nice breakfast. The room is a bit small (for 3) but it is enough if not a lot of time will be spent in the room.

Good value overall. The room is small but workable . It is clean & quiet. Convenient location. Try to borrow an iron + ironing board but no luck is my main disappointment.

Exceptional experience. Hotel was in a great location and very clean. The staff were all so welcoming and kind. I would highly recommend.

This hotel does not truly meet the standards of a 5-star property; at best, I would rate it 4 stars. The overall maintenance leaves much to be desired — some room doors were damaged, and in my room the glass bathroom door was broken. The level of service also does not reflect that of a genuine 5-star hotel. On a positive note, the staff was very polite and friendly, but they did not provide much assistance in helping guests discover or make the most of the hotel’s facilities. Cleanliness, in my opinion, was below expectations. In addition, the rooms are not soundproof, and you can hear everything from the surrounding areas, which made the stay less comfortable. Unfortunately, I cannot recommend this hotel.

I have mixed feelings on my stay here - the hotel is elegant and well maintained. The rooms are modern (but rather dark with very little natural light) the bed was comfortable although the pillows were not great, the shower was difficult to use, it took 10 minutes to work out how to use it as a button has jammed in the shower panel, housekeeping was efficient. In terms of location it was ok - located in a quiet residential area and a bit of a trek to the tram station and a 15 minute walk into the centre of Bordeaux. Overall I think it’s overpriced at nearly €500 per night given the location, quality of bed linens & pillows and the rather dark feeling of the rooms.

We loved the hotel! The room was spacious and clean and comfortable. We upgraded to a garden terrace view. All of the staff were wonderful. Great location! Highly recommended.

It was our last night in France before we headed to Paris to fly home so we wanted someplace special. Palais Gallien Hôtel & Spa was perfect, the valet met us outside at our car and took care of our bags from there as well as taking our car parked on a very small street to safe parking for the night. The check-in staff were so polite, informational, and professional. The rooms are beautiful with a modern bathroom and very clean. The front desk was available to recommend some delicious restaurants. There is a rooftop bar on the spa and wellness center which has amazing drinks as well as terrific service. They also have plenty of small bites if you wanted to make a meal on the rooftop. If you’re in Bordeaux, I highly recommend staying here!

We loved our stay at Hotel Le Palais Gallien! Staff was incredibly welcoming and courteous and took pride in their work - they want their guests to enjoy their stay. Rooms were very clean and spacious with a gorgeous spa shower. Our room overlooked the pool area and the main building which provided a lovely backdrop. It was nice being just outside the city center (a 5-10 minute walk) with easy access to everything without the crowds of the city center. We would definitely stay here again on any future trips to Bordeaux!

Beautiful hotel! Rooms were lovely and the staff was outstanding - went out of their way to be responsive, helpful with reservations, answer questions, etc. Excellemt customer service. Special thank you to Angelina, Vicktoria and two young women who ran the breakfast room.

Beautiful hotel with spacious rooms and super friendly and helpful staff! They were even kind enough to decorate our room and leave birthday cake for my husband's birthday. Hotel is in a quiet area about 15 minutes (walking) outside of the city center. We did not mind the walk. We would stay here again.

A wonderful restaurant, which really deserves its reputation. We took the 6 dishes menu and they were all excellent ! Especially the ravioli stuffed with almand, served with girolles and a parmesan cream. Moreover, the service was perfect and the restaurant room is beautiful and the atmosphere is cosy.

Gorgeous place for lunch. The staff were amazing and catered to fact I am pregnant so had to be a bit careful on menu items. The chef customised where needed and it was all beautiful!

The best restaurant you'll enjoy in your life. Great wine selection, excellent menu of Pierre Gagnaire and especially professional and friendly service. I love this place.

One on of the best food experiences ever had! Chapeau monsieur Pierre!

Gorgeous room, warm reception. The hotel entrance is very tight, in the front hall, and there are no facilities-just a breakfast room, dining room and the rooms upstairs. Kudos to the staff, for calling my husband and I to wake for breakfast which they brought to our room so we wouldn’t miss it-and are we glad we didn’t, it is extraordinary. The restaurant was very very good, although the service seemed very young and a bit overdone. We felt stifled.

excellent food, fantastic service

Let me tell you, the service here is real treat. But the focus was the wine and the food. French to the bones. Clean professional and very tasty. Had the tasting menu for lunch with only two flaws. The first was the tuna tartar as it had mortadella. And the second was the raspberry dessert as it came melted already. Everything else was out of this world. I was afraid to go there as the chef suddenly chafed but it was worth it. On top of the great food quality and presentation, the ambience of the restaurant is mid ages French in everything and staff are so pro.

We stayed in room 003, and unfortunately the experience with this particular room was not very comfortable. The entrance is directly from the inner courtyard, so when you open the door you immediately face the bed. This arrangement leaves no privacy and forces you to keep the heavy curtains closed at all times, which means there is no natural daylight inside. Breakfast is served in the courtyard on sunny days, which also means people may be sitting right in front of the windows — again, not ideal. The biggest issue for us, however, was the bathroom. There was a very strong and unpleasant odor that could be noticed even in the bedroom with the door closed. The bathroom was also designed for people with reduced mobility, which wasn’t very convenient for us. We didn’t request to change rooms, since we had already unpacked and didn’t want to move everything again. The only real advantage of this room is the spacious walk-in closet. Upon checkout, the receptionist kindly asked about our stay, and when I explained the bathroom issue, she mentioned that if we had told her earlier, she would have tried to resolve it right away. As an apology, she generously offered us one day of free parking, which we truly appreciated. Overall, the service was attentive, but if you are assigned room 003, I would recommend asking for a different one

The rooms are modern and spacious, and the bed is large and comfortable. The shower has oodles of hor water. The breakfast had something for everyones taste. The staff were friendly, knowledgeable and enthusiastic. The only thing I found strange about the design of the room was the lack of a hand basin in the toilet. However, that is a small point and would not put me off returning if I revisited Bordeaux in the future. It is centrally located, a short walk to all the many visitor attractions.

We had 3 wonderful evenings here at La Maison. The staff was so warm & welcoming here, and very helpful during our stay with great restaurant suggestions. Our room was comfortable, clean & efficiently laid out. Breakfast was outstanding w/ many delicious choices to start your day, coffee & croissants were just fantastic. The interior courtyard is a pleasant & relaxing place to sit w/ a glass of Bordeaux wine after sightseeing all day. We would return here as we felt this was a very nice spot & a good value during our travels. Merci, La Maison!

Nice boutique type hotel. Our room was spacious but a bit dingy and wet room type shower flooded out across bathroom floor. Couple of items missing at breakfast 😕, bread being one of them! The location is good but some trams not working due to maintenance on lines so a lot of walking, which we don't mind but some might. Quiet.

The staff was amazing and made everything to make us feel comfortable we traveled with a toddler and in this hotel we felt like we were home. They arranged a beautiful wine tour and made restaurant reservations for us. Always received us with a smile. Breakfast could improve but overall an amazing and beautiful experience.

We stayed at this hotel for five days and liked it a lot. Advantages: exceptionally well managed by highly responsive and knowledgeable staff; generously sized rooms; good restaurants in the neighborhood; hotel can arrange self-parking for €20 per day. Disadvantage: you have to walk about 20 minutes to historical center of Bordeaux (part of the distance can be covered by using a tram).

We loved this place so much. The staff was excellent, a massive shout out to Isabella. She organized our two-day stay in 15 minutes. She helped us with food reservations, and both restaurants were splendid. We really wanted to visit the chateau but didn’t pre-book anything, and on such short notice, she sorted the reservation out. Because of her, our whole trip to Bordeaux worked out well, and we will remember it forever. The hotel was very clean and tidy. The location is amazing, a 10-minute walk to the city center. I really do not have a single complaint about the place. A massive thank you, and we will come back.

Very nice hotel. I love the room I stayed in. It was very nice. The women at reception were exceptional and helpful. The only complaint I have is the breakfast. It is 20 euro but I don't think it's worth it. There was very little food. A croissant, some bread, yogurt, and fruits. Also, no one was there really to great or help you. The women there were in the back talking the whole time. If you want good breakfast, go to sip coffee down the street. It's less than 20 euros and better food

Overall we had a lovely stay; location near St St Andre's Catgedral, shopping and restaurants. I chose the hotel for its history and setting.. The main complaint is the lack of attention to details: my elegant balcony room didn't have a kettle despite asking for one. I was asked to use the kettle in the breakfast room which was inconvenient(we stayed for 8 nights). Customer service was average -cleansing gel and lotion weren't replaced for two days. We never got more hangers after we requested for more. Bathroom layout and toilet was odd. We had to sleep with ear plugs as one of the windows facing the Main Street could not shut properly (trams ran late and started early). But I did enjoy staying at the hotel as I absolutely loved the feel of the "old world" architecture, decor and view.

While the hotel is in a fairly convenient location, it is one of the craziest places I’ve stayed in a long time. I’m not sure why people give this hotel good reviews! The room was weird and completely haphazard and rundown. The breakfast was a rip-off at 20€ each. The courtyard was filled with smokers so we could not leave the windows on our courtyard view open. There was rarely anyone at the front desk. The whole experience was disappointing and sad because it could have been so much nicer. I would not stay at this property again.

One of my most enjoyable stay in my France trip. The lady in reception really try to make sure that our stay is okay, it was so attentive and nice. I take the loft room, really spacious and equipped with cooking utensils. Location so close to Cathedral, it is much easier to get there with tram that taxi/bolt even if you bring a lot of luggage. The downside is just my stay only for a night

Really central location with access to everything a short walk, and trams to everywhere else. Rooms were comfy clean and cool in the heat. Well equipped. The central courtyard with its chairs and plants and evening lighting was a nice tranquil place to sit and have some wine. The staff were friendly and really helpful

We had two nights in Bordeaux and this hotel was perfect for our needs. Ideal location, and great staff who were both very knowledgeable and helpful. We felt very safe and secure for our stay. The room was well appointed and spacious. We did not need to use the cooking facilities but everything was there should we have needed to. This was my second stay, if you are looking for an authentic French experience in the heart of Bordeaux, that is very good value for money, this is the place for you.

Our only complaint was that we didn't have more time here! The staff was so accommodating for our late check-in and left the most thoughtful treats and notes in our room. The room was one of the most spectacular hotel rooms I've stayed in. If we'd had extra time I would have spent an entire day just soaking it all in. Such an incredible historical space with unique touches. Highly recommend!! Easy access to local tourist destinations too.

I had an absolutely delightful stay from start to finish—every moment was pure enjoyment. The location was unbeatable, the service impeccable, and the staff incredibly warm and attentive, all far exceeding my expectations. But what truly stood out was the impeccable cleanliness; in all my travels and countless hotel stays, this was the first time I've encountered bedding and pillows that were spotlessly pristine and fresh. I couldn't recommend this place more highly!

We had an excellent stay at this hotel. We absolutely loved Bordeaux and villas Foch was the perfect place to stay. The staff was extremely friendly and always made sure we were comfortable. The room was always spotless after cleaning and left us chocolates and treats in the room. I cannot say enough about the service here! The location was excellent, quiet area of the city right by the tram. But walkable to most areas in the city. I would absolutely stay here again and highly recommend it to anyone visiting Bordeaux.

A fantastic hotel. Arrival experience was exceptional and our room was very nice (large for a European hotel.) They arranged our transport from the airport flawlessly. The only thing we skipped was the breakfast because it appeared to have been sitting out for some time. We'd definitely stay here again.

We stayed two nights in the Jr suite and enjoyed every moment here. The service is exceptional- on par (and beyond) with The Four Seasons resorts. The sauna, pool and gym are excellent. The breakfast is wonderful. I highly recommend and would stay again.

Some places you know will linger in the heart long after you've checked out—and Hotel Villas Foch is one of them. Nestled in a perfect pocket of Bordeaux, its elegance is effortless, its charm immediate. From the moment we arrived, it felt less like a hotel and more like a beautifully curated home away from home. We stayed in a Junior Suite, and it was nothing short of sublime. Spacious and serene, the layout offered the luxury of a separate bedroom, living room, and bathroom—each space thoughtfully designed for comfort and quiet indulgence. We appreciated the air conditioning on an exceptionally hot day in May. But beyond the beauty of the space and the unbeatable location, what made our stay unforgettable was Xulia. Xulia is, without a doubt, the heart of Villas Foch. Warm, radiant, and genuinely invested in her guests' experience, she went above and beyond for us—organizing exquisite wine tours through the Bordeaux countryside and arranging smooth airport transportation with a gracious ease that made it all seem effortless. She brings a personal magic to the place, the kind that turns a trip into a treasure. Calling Xulia a gem doesn't feel like enough—she is a rare and brilliant presence, and Villas Foch is all the more special because of her.

We booked last minute given the Block Everything movement. Wow, what a wonderful hotel. Service was top notch, the hotel was incredibly clean and upscale. Wish we could have stayed longer. Thank you

Villa Foch was absolutely amazing—perfect in every way! They accommodated all our needs, the breakfast was outstanding, and the rooms were spotless. A huge thank you to Mr. Kabbani for making our stay so special and for going above and beyond to celebrate my boyfriend’s birthday with thoughtful gifts in our room and at departure. The staff was incredibly attentive, and the service was exceptional. Truly worth more than five stars! Our trip to Bordeaux wouldn’t have been the same without them.

HM is a great value for the money. Location is excellent. Staff could not have been more helpful. The front desk is staffed 24 hours. This is a 3 star hotel in an old building. It is boho stylish, mildly quirky in shape and space. The floors may creak a bit, and the rooms have some mild eccentricities, but that’s what you find in old converted buildings. We appreciate the arty vibe, and the location is perfect. Clean and good value for the money. We love 5 star, 4 star and 3 star hotels, and we especially love the ones that are good value, fun and accurately meet their ranking. Is this a 4/5 star? Nope. Is this a fun, art vibe, slightly boho 3-star hotel in an excellent location with a great staff? Yep! We’d stay here again.

Beautiful boutique hotel. Staff are welcoming, helpful & friendly. Lovely room with quirky features. Although there is no onsite dining room, the offer is there to have breakfast delivered to your room.. Location is perfect as it is the centre of the city but is quiet enough.. No air conditioning but fans - both ceiling and rotary helped to keep us cool...

This is a lovely, friendly independent hotel! The location is very central but it was still completely quiet at night. The room had a kettle and coffee machine which can be uncommon for similarly priced hotels in France so that was a bonus. I especially appreciated the recommendations for local boulangeries and cafés via WhatsApp - Boulangerie Guillaume and Suzzi in particular were great suggestions! Thank you to Amelia and the team for being so friendly and helpful during my stay.

We come to this hotel in December and bring our dog with us. The location is fantastic for the city. The warm welcome that we received is also very heart warming. Oscar the Westie is supplied with a bed and food bowls in the room and enjoys the stay. We shall be booking an extra weekend next year for the wine festival. Love the nesspresso machine in the room.

As others have said, the 5* reviews seem slightly undeserved based on our own experience.. Clean and well located, but fell short on many other aspects: - EXTREMELY small room. For that price point I have never experienced such a small / cluttered room. - Very poor security. Required to leave room key (right next to entrance) when going out. Desk is sometimes unattended and anyway they twice gave us the key to someone else’s room. We put our belongings in the car to avoid theft. - Problem with the electrics. Our iPhones became extremely hot when charging? - Decor is quite poor - the hallways haven’t been updated since it was an office / apartment building. Quite depressing travelling to and from room. - Broken lift (need to push the button about 5x to call it) - Poorly ventilated / bad odour in room. Cheap fans provided but far too noisy for such a small room, so struggle to get a good nights sleep. Overall - acceptable as a €100 a night budget boutique but above this price point it’s a very poor deal. Better hotels available in Bordeaux...

Great location, very close to the downtown and good food spots. The host was very friendly and attentive to our needs. Highly recommend if anyone is looking for a stay within the historic district.

During our stay, our room was swarmed with mosquitos & it overwhelmingly hot, but the staff was so lovely and helpful. The location was perfect, and it is definitely a bang for your buck!

For a low budget hotel, this place was the ticket! I was a little worried about the kitchy decor ( the theme is 3D artwork) but in actuality, it was better in person and felt comfortable. The staff were great! Very friendly and accommodating. The bed was super comfortable, but I agree with another review that the bathrooms need more lighting. The location is within walking distance to the train station, tram lines, and lots of cafes and restaurants. This hotel is a great value!

Newly refurbished hotel. Nice clean and tidy rooms. Bathroom could do with a little more lighting. I get the feeling the area is being modernised as some of it looks very run down. The highlight was the very warm and friendly welcome from Andrea on our arrival. She explained everything clearly and couldn't have been more helpful. A pleasure to meet someone so enthusiastic.

Amazing attention, the staff is super gentle and warm with the guests!! Great place to stay, near all amenities and the main tram station! For sure one of the beat options in Bordeaux!

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(Translated by Google) My summer favorite, very easy to access. Great, varied and original breakfast. The snack dishes offered are very nice, all quiet despite the construction work in the neighborhood for which they are not at all responsible. Everything is well thought out and comfortable from the lobby to the rooms! An establishment to recommend! Bravo (Original) Mon coup de cœur de l’été , très facile d’accès. Super petit déjeuner varié et original. Les plats snack proposés sont très sympa, le tout silencieux malgré les travaux du quartier dont ils ne sont pas du tout responsable. Tout est bien pensé et confortable du lobby aux chambres ! Un établissement à recommander ! Bravo

(Translated by Google) Very well-maintained hotel that does the job. Great location, a five-minute walk from the train station. And the staff are professional and very welcoming. Special mention to Jean-Philippe for his good humor and professionalism. Thank you. (Original) Hôtel très bien entretenue qui fait le job. Emplacement super à cinq minutes à pied de la gare. Et personnel professionnel et très accueillant. Mention spéciale Jean Philipe pour sa bonne humeur et son professionnalisme. Merci

(Translated by Google) Excellent location, 250 meters from the train station and nearby brasseries. Very clean rooms, very comfortable bedding. Generous and varied breakfast, orange juice and fresh fruit. Very pleasant and friendly staff. Parking for €20, reserve in advance to secure a space. Excellent air conditioning. Luggage storage, elevator, building under video surveillance, terrace. Excellent value for money. (Original) Très bon emplacement à 250 m de la gare et des brasseries aux alentours. Chambres très propres, très bonne literie. Petit déjeuner copieux, varié, jus d'orange et fruits frais. Personnel très agréable et sympathique. Parking à 20 €, à réserver à l'avance pour avoir une place. Climatisation appréciable. Bagagerie, ascenseur, bâtiment sous vidéo surveillance, terrasse. Très bon rapport qualité prix.

This is a great property! We stayed in the Leopard d'Or Suite on the 2nd floor. Centrally located right on the Place du Parliment in Bordeaux but wonderfully quiet with the insulated windows. Beautifully appointed. Kitchen and bathroom amenities were plentiful. Even your own washer/dryer combo! Alice Henry was available to answer any questions and help arrange for taxi services to the train station. I would highly recommend this property to anyone wanting to stay in Bordeaux. Easy to arrange tours to nearby wineries and towns. We loved St. Emilion. Lovely find!

We absolutely loved our stay at Villa Reale Bordeaux! The apartment is in the perfect location — right in the heart of the old town and just a 5-minute walk from the famous Miroir d’Eau. It’s situated in a beautiful square with plenty of great restaurants right outside your door. The building itself is full of charm, blending historic character with modern comfort. The apartment was spotless, with a super comfortable bed, a fantastic rain shower, and all the modern amenities you could need — including a fully equipped kitchen and a washing machine. Daily cleaning was a nice bonus, and with only three apartments in the building, it was incredibly peaceful and quiet for sleeping. We had a wonderful time in Bordeaux and would 100% come back to Villa Reale Bordeaux. Highly recommended!

A gem in the center of Bordeaux. Beautifully decorated apartment with attention to detail. Absolutely loved it! Highly recommendable!

Stellar, beautiful and modern luxury apartment in recently restored 18th century building, with balconies overlooking magical square (full of restaurants and night life) and short walk to ‘The Mirror’ and many other sights.

Very good location & excellent service. Expected rooms to be a bit more spacious to accommodate a family of 4...but pleasant experience overall.

Stunning property, in excellent location , we look forward to returning, if you are traveling to Bordeaux stay at Villa Reale

Fantastic location and superb flats. Excellent service. Perfect place to stay in Bordeaux. Merci!

Great location right by the tram stop. Easy access to Bordeaux. The rooms were clean and roomy. The staff was very helpful and courteous.

Overall… OUTSTANDING! Had an A/C issue, however the staff immediately made sure that was addressed. They also provided great customer service and those little notes and things that made our stay comfortable and memorable. Thank you… highly recommend!

Amazing hotel, very well located Friendly staff and great quality/price ratio I strongly recommend

We stayed 5 nights at this boutique hotel, centrally located in Bordeaux. The hotel is in an 18th century building which is completely modern with comfortable amenities. Our room was spacious with a luxurious bathroom, very quiet, and pleasingly sophisticated. We had an excellent breakfast in-house. The hotel is on a quaint cobblestone street just around the corner from the Grand Theatre (opera house), with tons of restaurants and shops nearby. Several tram stations are within walking distance and you can walk to some of the attractions and museums or take any of the 3 convenient tram lines nearby. The front desk was very helpful on arrival and throughout our stay with suggestions of what to visit. We did have a medical emergency while at the hotel, and the front staff took care of connecting us with the local emergency services for transport to the ED. Overall, highly recommended!

We booked here very late in the day due to a change of location and trying to find somewhere that was central due to a lack of time. Let's start with location which is very very good it's right where you need to be on a back street just close to the Opera house and everything you need honestly the location is perfect it's worth booking just for that. The entrance is downstairs so you have to go up a floor to get to the reception which is nicely laid out with stain glass windows in an old building that they have done good work to turn into a hotel. Check in was smooth and easy and really friendly service. It's a smaller hotel and a nice feel to it our room was on the top floor and was a club room. Now if you have travelled around France room sizes are normally smaller but this felt even more compact then I expected considering we didn't have the smaller room but it's nicely laid out clean and has everything and anything you need there is a nespresso machine with 2 capsules to give away. The bathroom is large and has plenty of mirror space and a good sized shower. So I mean it's a perfect location lovely service but the room is just to small for my liking but perfect for a short stay in a great location with good sound proofing windows so no noise comes in.

This property offers the perfect location, within walking distance of most of the highlights Bordeaux center has to offer. It's quiet, clean, with friendly staff and a nice breakfast to start the day. One particular staff member, Emilie, deserves special mention for providing exceptional dinner suggestions for every evening. All of them were outstanding; she even went to the effort of securing a reservation and following up with us after our meal. This level of personal attention and service sets this hotel apart from many others we stayed at during our vacation.

Staff couldn't have been more helpful, translated for us, waited on us hand and foot. They helped my partner find a dinner place to propose in and left us the sweetest message and sweet treats after. Room was cleaned and maintained beautifully and location was perfect for close by shopping and dining. Even made us breakfast to go with fresh coffee the day we left early to catch our flight. Brilliant service all round.

Worst hotel we’ve ever been!!! Not even pillows they had, we had to ask for it. After discussions we got it, super dirty, stinky, no heat even in winter, no soap it was mixed with water. Shared bath rooms in a hotel?! You have to pay more to get a private bath room. Tiny rooms and bath room. It’s better to sleep in the car. The boss said it’s not cold enough to start the heats

Cheap. Wallpaper charged with travel posters, a bit much on arrival, but warmed to it. A review for the staff on evening arrival and 5am départ. Very helpful and with real smiles. Not good for the centre and corridor toilets but slept well for 6 hours so practical.

It is exactly what you pay for. It is in the middle of an industrial park and the bathrooms do not have soap, but it's safe and the rooms are clean. Soap would have been cool

Super friendly staff and good parking, with a fence that closes at night. Beds are basic but ok so a good place to stay when you’re travelling.

Overall for what the hotel offers and its price was good: private bathroom and big bed, privacy. The drawbacks was the absence of cleaning staff during my stay, no shampoo and soap for my room and that the hotel is a bit far from the center.

Pros: Very friendly receptionist at check-in; liked the decor of the room; very clean. Cons: Rather noisy (other guests); a bit of an odd location; we were approached rather rudely around 12 noon on check-out day, although we we had booked a late check-out. The lady was very demanding and not friendly and only grudgingly accepted that we had indeed pre-booked the late check-out... All in all decent value for money.

Little rooms near the highway and town centre. But in between migrants or homeless people living in tents. We felt not save to walk back in the Dark.

Room was super small very disappointed for the price paid. Hotel would be an upscale version of Backpackers accommodation. Reception staff were helpful and pleasant. Breakfast was disappointing, presented like a cafeteria in a highschool. Only scrabbled available very dry, bacon swimming in oil. Lady behind the counter was avoiding questions from guests, when asked for help was a huffy effort. Save your $ avoid paying for breakfast. Hotel is short walk from main station, our room faced the station with a view of the poor homeless community living under the bridge.

It is near the Bordeaux Saint Jean train station, if that is what you are interested in catching trains. But it is far away from city center and other worthy visiting places of the city. Service is less than any one of the USA major hotel chains, including budget chains. The hotel does not give you discount if you stay more than one night, but discounts further its already subpar services after the first night. You become its captive guest after the first night. Rooms are pitiful. There is no chair to sit except a single uncomfortable stool without back support. There is no sufficient desk surface to even write a short shopping list. No pen or paper provided either. There is no storage space for personal belongings. Bathroom is the worst. The shower stall is about 4 by 2 feet with a single 2.5 feet glass panel as enclosure. There is no door or curtain to prevent water from splashing out of the stall to the bathroom floor. The consequence is a very wet bathroom floor after taking a shower, no matter how careful you try to prevent this from happening. I booked this hotel since it is close to the train station. But I learned the hard way. Pitfalls mentioned above could not possibly make up the benefit of train station proximity. This is not just a singular oddity at this particular hotel. This is the business model of this hotel chain. I will not again stay in any hotel of this hotel chain.

Solo work trip. Stayed for just one night. The staff was very very friendly and attentive. Felt very welcome. Tatiana has super helpful. The room was spacious, big and confy bed. Loved the coton linnens. Soft. All hotels that i have been with that kind of AC ventilations..dont make the room chill or at the desired temperature. Could not make it colder than RT. WC was tiny..but enough. All very clean. Breakfast was very basic..could improve a bit. Overall..very decent stay.

We like B & B. Comfortable, good breakfast, great showers, convenient locations. On this occasion the air conditoner in the room was all but useless. AND this quite new hotel is missing the mark. We drove there and Google Maps could not find this hotel. We went all around it and kept finding "route barré." In the end we parked illegally a short distance away and walked. The obvious entry to Allée du Corail is blocked by a bollard and Google Maps could not find the other end. B&B need to put instructions how to drive to this hotel on their app and website. A parking space to drop off with bags is essential. At the moment, if you have a car, you should avoid the harrowing experience of trying to drive there.

I booked this at the last minute as my original accommodation did not meet expectations. My room was available immediately and the staff were very helpful. The rooms are spacious and it was quiet overall. Beds very comfy. Would like some extra amenities such as tea/coffee in the room, or a fridge, but regardless, it. Was simple and comfortable and I ended up booking a second stay in the same accommodation as a result of the positive experience

A last minute decision,so did not expect much. We were very pleasantly surprised,as the rooms were comfortable,well equipped,clean and well laid out. Glad that this hotel decided to get rid of the unhygienic carpeting,still present in most hotels in this price range. USB ports at the bedside tables, outlet that accepts both EU and North American plugs in the bathroom. Good water pressure and height of the shower. All in all very good value for money. Location is OK if you travel by tram or car. 1 stop from Gare St.Jean. Paid parking close by and helpful and friendly staff. An idea might be putting dustbins in the bedroom and not only in the bathroom. Better value in my opinion than many higher priced hotels.

Clean room that has all you need for a pleasant stay. Used luggage storage for the afternoon so we could continue to tour city on tram. Close walking distance to train and restaurants. A very pleasant stay.

Great stay in Bordeaux! We had a lovely stay at Hotel Konti. Richard took great care of us and provided excellent support when we arrived. The hotel is perfectly located close to shops and restaurants. Housekeeping did a great job freshening up the room daily and replenishing tea/coffee supplies.

1. Excellent location — 10/10. All main sights are just around the corner, everything is within walking distance. The area is full of restaurants, cafés, and shops. Parking is only 2 minutes away, €24 per day. The hotel is dog friendly 🐾 — €20 extra per dog. Staff are polite and very welcoming. 2. Rooms are small, but that’s quite normal for France, especially for a hotel right in the city center. The beds are very comfortable and the bed linen is of great quality. 3. Breakfast was the main disappointment: very modest and limited for a 4-star hotel, and the coffee was really poor. We had exactly the same breakfast in a budget Ibis, which felt underwhelming. Also, there was no bottled water in the room, which you would normally expect in a hotel of this category. ✨ Overall, the hotel left a very positive impression thanks to its location, comfort, and the friendliness of the reception team. Many thanks to the staff for their hospitality!

Location is excellent - you can visit most places on feet leisurely (within 10-20 min). Take tram (line B : Gambetta stop) just 2 min walk. Another greatness is the people (hotel staff) here. Always helpful, greeting with pleasant smiles. You know they are really open their hearts to help you. I particularly adore the lady who greet us on 1st day of check-in. (Lady called Evangelina - probably wrong spelling) One improvement will be grateful : put some W-40 lubricants at door hinges and door knobs ( especially the bathroom door) would make the door works smoothly.

Fantastic stay at Hotel Konti!! We were just here for one night as we were traveling but would definitely return. After a long day of travel we were ready to get to hotel and they were so accommodating and had our rooms ready early. Our room had a lovely balcony and the beds were very comfortable. The breakfast served at the hotel was delicious and fresh and authentic. Highly recommend staying at Hotel Konti in Bordeaux!

No notes! We arrived earlier than check in and they had our rooms ready so we could take a brief nap coming off our long flight. The room was pristine and the intimate balcony was the cherry on top. Right in the center of the city, we could walk everywhere!

We loved this hotel! The staff were very friendly and helpful. Our room was beautiful with a comfortable bed and hot shower. The staff also helped us book a last minute car rental in a timely fashion. We will be back!

Had a fantastic stay, great location, room and price. Would definitely recommend. Big shout out to Gorda who gave us a very genuine welcome and helped us a lot of help to navigate the city. She is a real asset to your hotel and is the epitome of the 'happy culture' brand.

We stayed for 2 nights, as I had some points to use up before expiration, so we thought we'd stay in this area to go to Cite du Vin but also go on the tram into town. The location is pretty good, but our room, 222, is right above the gym. The main gym closes around 6, but after that there are private sessions all night long, until about 11 or 12 PM, and there's banging noises constantly, probably from weights being dropped to the floor or similar. And they start again at 6 in the morning. When we complained, it was a known issue... so why do you keep putting guests in that room, Radisson Blu??? Really disappointing in that respect only, apart from that, the hotel seems fairly quiet. We got another room for the second night, 422, which was better but still some banging noises although pretty faint, not like it came from next door. Maybe they keep these 'bad' rooms for reward nights only? If I'd paid for this stay, I'd be pretty upset. We won't come back to this hotel. It did take a lot of complaining to get a new room though, the receptionist acted like she didn't believe me, took me to the gym to show me it was shut. I had to go outside and walk around to see that there were still people in the gym mezzanine, showed the receptionist but all she said was that it was quiet right that moment. Poor service, but she did finally give me another room, although still above the gym but higher. Note that the Aircon wasn't functional because it's classed as winter time, so you cannot change the temperature or fan speed. There's a tiny window that can be opened for some airflow. The details in the toilet and bathroom are pretty poor, marks on the tiling, shower tray doesn't keep the water inside. After the first night, we put the 'please make my room' sign out, when we came back in the afternoon the sign had gone, but the room hadn't been serviced. We had to call the maid to get some fresh towels and coffee pods, so I don't know what sort of system they use to track which rooms they have done.

The reception staff were polite and welcoming, the view from my window was beautiful, the bed very comfortable, and the soundproofing excellent. Check-in was delayed, but the hotel offered a small gift as compensation. However, the location on the google map was shown incorrectly, which made my arrival more difficult. The sink in the bathroom didn’t drain properly. Breakfast was disappointing, with very few options, more like an Ibis Budget. The staff in the breakfast room were rude – one lady laughed at me when I asked for plain white eggs, and the result was burned and greasy. At check-out, extra services were added to my bill by mistake and removed only after I pointed it out.

Disappointing Experience with Room Upgrade Our group had booked several rooms at the hotel, and I was one of the guests who had reserved an upgraded room. As the last person in the group to check in, I was given a room that did not match the standard of the upgraded room I had booked. When I raised this with the hotel, I was told that I could only receive a room matching my original upgrade if I paid an additional fee per night—even though such rooms were available. This is not the level of service I would expect from a hotel chain of this reputation. Overall, it was a disappointing experience that fell short of expectations. I hope the hotel takes this feedback seriously to improve future guest experiences.

We recently spent four days at the hotel, I know this contradicts what others are saying but the service at the hotel is absolutely awful. At check-in we were given the wrong room number, the air conditioning was poor, the fridge in our room was useless. The rooftop restaurant provides bland food and awful service, our room was never serviced properly and on the third day we spoke to the person on reception who said they would speak to housekeeping about it, all they did was open the door and throw in bathrobes and slippers, on top of that we returned later to find the car park full, even though we had been charged for parking for our entire stay, when I asked on reception where I could park they struggled to say, a simple map would have been so useful. I did ask if I could speak to a manager but was told they were on holiday, it seems there was no body in charge of the hotel it was nothing more than a free for all. I expect someone from the hotel will respond with the usual "we are sorry, it's not up to our usual standards etc" save your time and energy and do something about it as i would hate anyone else having to go through the same experience we did.

We did have to change rooms on arrival as the first one smelled musty with stained carpet, the next room was very nice and no complaints. Spa really nice. Easy to get to centre of town and cite du vin

Very friendly and helpful lobby staff! Would recommend the hotel to anyone visiting Bordeaux for a short, medium or long stay. Shoutout to Mathias, who has been a huge help through my stay 🙌🙏

There is a bar next door that pumps out heavy dance music so loud you think you are actually in the bar and not the hotel! Be warned…. unless you love repetitive bass from about 6:30pm until Early next morning. 😮 Far from ideal having just driven 800 odd miles on the way back to england from southern spain.

The hotel is well located, close to attractions and reasonably priced. The staff are friendly and helpful. There is onside parking, which must be booked in advance. The room was fresh and clean. It had been newly decorated, but lacked furniture and the bed was rock solid.

Great Stay – Comfortable and Convenient! Despite some reviews mentioning the firm beds, I actually found them quite comfortable—especially after a long drive! The room was well-equipped with a fridge, top freezer, microwave, air conditioning, and plenty of cupboard space—perfect if you’re planning a longer stay. Staff were friendly, and the secure car park (€12.50) gave extra peace of mind. The location is great: just a 10-minute walk to shops, restaurants, and cafes. There are also two restaurants right on the square where the apartment-hotel is located. Would definitely stay again! 😊

Location is amazing but it ends there. Beds hard as concrete, water pressure is awful, toilets needs 8 flushes per visit and AC only allows heating in 27 degree spring. With windows open we had a mosquito safari in our room. But again, location is amazing. 😇

Everything was great and good for the price but I have never felt a more firm bed in my lifetime. it’s like sleeping on a carpeted floor. Next time I’d ask for another comforter on the bed to sleep on top of one of them, in between the two. Seriously, it’s HARD. Everything else was pleasant, friendly staff, enough space, and it was nice to have a kitchenette.

During our trip across Europe, we stayed in about 12 different hotels — and this was, without exaggeration, the only one we had to ran away from. The worst hotel: unbearable unsanitary conditions and a terrible smell in the room. In the kitchen we found leftovers of other people’s food, ingrained dirt, fresh dirt, dust — simply awful! We refused to stay overnight and booked another hotel instead. We were told we would get a refund, but never received it. Our emails have been ignored. Strongly not recommended.

Beware of bed bugs!!!!! My friend and I stayed at the hotel last week. My friend woke up with red bumps on his body. After taking a quick look at the itching and skin spots, it turns out it was from bedbugs.... We had to wash all our backpacks, clothes, underwear, ... on boiling water. We hope we are now free of bedbugs.

As soon as we entered the room, we were hit by a terrible smell. The room itself was very dirty, more like a cheap roadside motel. They refused to refund the money for the room, as well as the parking fee and city tax, even though we left after just 15 minutes and had to look for another hotel late in the evening. Strongly not recommended.

Excellent location in the centre of the city. The hotel and rooms were clean and well kept however the bed and bathroom were quite small. Staff were polite. We had the 15 Euro hotel breakfast which had a good variety and good quality options.

Honestly loved this hotel, the bed was soft and comfy, the room was small but not too small, I had room for my luggage and everything. Location was perfect right by the longest pedestrian shopping street in Europe and the highlight, they have glass water bottles for you to fill up in the lobby with filtered water or sparkling water to take to your room

I totally recommend this hotel. Location 10/10, close to all the key places, with nice restaurants on the same street. Very good service, and kind receptionists who offer reccomendations if you ask and try to help. The room was very spacious, the bed comfortable, and the shower worked perfectly (which is not always the case). The breakfast is standar, I liked the Nespresso coffee machine and missed pre-sliced toast. The only negative point is that they don't give you the room until 3 pm. Keep this in mind when booking.

Greta hotel in the heart of the tourist area. Easy access to the bus and tram system…6 minute walk. You’ll need a bus or tram pass to get here from the train station. It’s a 30 minute walk according to google. Super nice staff, clean rooms and ice cold air!

Location is terrific. Right on a walking street in a busy part of town. Lots of shopping and restaurants nearby. Front desk staff were amazing.

Excellent location in walking distance to shops, restaurants, sites, the tram etc. Clean rooms, helpful staff. Cozy lobby bar. What more can you ask for. I would stay there again.

Located in a pedestrianised area in the centre of Bordeaux. Room immaculately clean, larger than expected. Breakfast good.