The 26 best Marriott hotels in Niagara Falls

We didn’t get to stay here for the entirety of our reservation due to a major power outage but I still think in the brief time we stayed Marriott Fallsview deserves praise. First, upon arrival they upgraded our room to a Fallsview room and late checkout. We had originally booked a city view room to save money. We weren’t sure why they upgraded it but since this was part of our honeymoon we really appreciated the upgrade (literally made my wife tear up when she say the view we had). Later that night, I sat down in the lobby bar area for a while, had a snack, and just looked at the falls at night. Unfortunately the power went out at 6 AM the next morning. The staff were really good about being able to keep guests informed; it seemed like it didn’t matter who you asked they were able to give you an update as well as manage expectations. Ultimately they made the call that the hotel needed to be vacated for safety reasons. I cannot stress enough how impressed I was with the way the staff handled the situation. First they had people going door to door notifying guests they needed to leave and offering to help carry their bags down. While this was happening the Marriott staff had coordinated with other hotels in the area to relocate guests on short notice (we were in a new hotel within an hour of being told we had to leave). My only issue with the entire situation is that we were still charged for a full single day stay despite not having access to the amenities we paid for a significant portion of the time we spent here. They may have been amenable to that request but I never thought to ask, but it was never offered either. We would stay here again though. The hotel is nice, the staff is exceptionally professional, and the views are breathtaking.

This is the hotel to stay for Niagara Falls. Spectacular views of the falls. The hotel is very nice and clean. Staff was very friendly and helpful. Our room was very nice and clean. The only issue we had was the room could use a couple of more lights in hallway and we prefer a bed with a box spring and mattress. With only a mattress, the bed sits low making it more difficult to stand up. Lots of good places to eat within walking distance and convenient pickup for Uber. Overall a great place to stay: definitely recommend staying here while in Niagara.

We stayed two weeks ago for two nights. They were very pleasant and accomdating. The valet parking is SO worth it, Jackson was very friendly and inviting. Check in was smooth, room was great, great view and clean. We opted for the breakfast the next morning and it was also very good. The staff was very attentive. We felt safe and they welcomed our service animal with open arms, no trouble. Gave us info on where to change our money over. We had a great time at Niagara Falls. We were on the 23rd floor and had a really great view.

The location and view of the falls is pretty optimal. Conveniently located around the corner from the trolley down the hill to the main welcome center for views of the falls, with decent dining options nearby. Starbucks was under renovation at the time of our stay but was available across the street at the other Marriott on the Falls. This Marriott felt like it was getting a bit dated and rooms were just okay, but the views from our room (17th floor, near elevators) are exactly what you stay here for. We found service to pretty poor. We had asked when we reserved the room to have a rollaway bed (which is listed as included in the type of room we were in on the website). When we arrived, we asked to confirm and we're told it couldn't be done and got some attitude about it being a fire hazard, but with some convincing she said she would talk to housekeeping and do her best. When we came back from dinner the rollaway bed was there (which I wouldn't recommend for anyone - it was extremely uncomfortable - could feel springs in it so we didn't use it anyways). When I woke up the next morning, they charged me $20 for it despite never telling me there was a charge for that, and when I asked them about it to dispute the charge the front desk said management wouldn't remove it. So know that things listed as what's included in the room aren't actually included. I had also indicated on the Marriott app that I was coming at 2pm and called again at 12pm to ask when it would be ready, and our room wasn't ready until at least 4 (we were told they would call when it was ready and took my number but they never did call). Finally, one of our 2 beds was broken - we were too tired to switch rooms when we noticed but particle board had fully cracked leaving a bed that caved in when you laid down. Breakfast buffet was good, had an omelette station and solid selection of stuff and we had good service there.

The view from my room was absolutely breathtaking honestly one of the best I’ve ever seen! Waking up to the sight and sound of Niagara Falls was such an unforgettable experience. The room was cozy, clean, and had a really calm, relaxing vibe. There were just a few small things that could be better, like the response time from staff and a couple of amenities that didn’t quite feel 5-star. But overall, the incredible view made it all worth it. I’d definitely recommend this place if you want to enjoy a truly stunning Falls view!

This was our second time staying at this hotel and we had a great time! Unfortunately their systems were down during check in and they had to check in everyone manually, but the staff were very accommodating and understanding with patrons. Once the systems were back up, we were able to get our room upgraded and spent the rest of our time at the spa. Thank you to Andrea, Jasmin, and Vilija for their incredible customer service!!

Our first trip to Niagara Falls and opted for the Canada-side. Our room OVERLOOKED the Falls and we could see everything right out our window. I am Marriott Lifetime Platinum and by far and away, the hospitality, services and hotel were fantastic! We had dinner in Morton's (in the hotel) and our meal was incredible! The Canada-side offers better views of the Falls from our hotel room. The rates were reasonable and access from/to the US was easy.

From the moment we arrived, the experience was exceptional. At check-in, Krishna greeted us with a big smile and offered us the option to upgrade our rooms. He took the time to explain the benefits, and we’re so glad we said yes, the rooms were absolutely amazing! The staff was incredibly helpful, taking care of our bags right away. The food was delicious, and the view was simply outstanding, waking up to that view every morning truly made our stay so, so, so nice. A huge thank you to Krishna for making our experience even better. Highly recommend this hotel to anyone visiting Niagara Falls

Great view from our room! On site parking is convenient. They also have an overflow off-site parking right across the street which I believe is shared with Marriott Fallsview. Check-in was quick, especially if you already checked in the Marriott app. But that is pretty much the only redeeming qualities of this somewhat dated hotel in need of a refurbishment. The window on our room needed cleaning, the vents needed dusting, carpet needed vacuuming. Housekeeping is lacking as well. I called ahead to request service since we went one day skipping house keeping. Housekeeper was literally next door cleaning so we assumed she would do ours after we left at 10 AM. Came back to the room at 0520 PM, the room was still not serviced. I raised this concern on check out and my parking got comped for the incovenience. For the price I am paying per night (Jr. presidential suite, 1k+ USD total for 3 nights just for room) and as a Marriott Bonvoy loyalty member, I expect my requests honored. Stark difference in service coming from Delta Hotels in Toronto right before this stay.

Great hotel! We were here in Oct to celebrate our 10th year anniversary. Alex at the front desk welcome us and made us feel very special! We have an amazing view of the both Falls! The room is very clean and comfortable. The Milestone Restaurant has very good selections of food. Delicious and Great Service! Overall staffs are very friendly from the door man who gave us directions, staffs at the front desk and at the restaurant. The indoor pool is good size and heated at a great temperature. The hot tub is great to relax after a long day of walking. We felt welcome and had a great time!

My second time staying at the Niagara falls marriott on the falls. Love it!! I feel welcome again... The atmosphere was perfect. I wasn't a great fan of the Balthroom in my room. The A/C was on and off very Annoying. But over all great time. Love the falls view eventho I got the city view this time but been there was great!

We were at the Marriott 2 days ago in Niagara Falls; I had booked a "Fallsview" room; upon check in, we were advised that we have the room on the 32nd floor - elevators go up to the 31st floor and we then had to take the stairs. I am 8 weeks post-knee replacement surgery, so I advised the front desk that someone needs to assist as I cannot carry the suitcases. They were happy to oblige! When we got to the 31st floor, a side door took us to the 32nd floor, grungy looking and we were the only room on that floor. Took the stairs (approx. 14 steps). Upon entering the room, it was drab looking and not very clean. The Jacuzzi was "old" with new faucets installed. Mattress was horrible, old and sinking on all sides. Overall, room was "dirty"! The best thing about the room was the full fallsview, both Canadian and American. This room was expensive for 1 night (approx. $500+) and parking was $40 plus tax for 1 night. We were so disgusted by the hotel overall. I called the Night Manager, AJ and complained. He offered us a $100 discount, parking on the house and 2 breakfast coupons at Milestones, their in-house restaurant. When I checked the menu, nothing appealed, so decided to forego the complimentary coupons. All in all, do NOT waste your $$$ on this room; as noted above, the view was the best, however, not worth the $$$ you pay!

This hotel is ok. Not great. Our room had a pretty good view. The hotel is literally the last hotel in the chain of hotels along the falls. It is a long walk to just about everything. The good: 1) Room was dated, but clean. 2) front desk was great- check in was very smooth and rooms were ready early. 3) valets were great. I needed shoes out of the car (long story) and they were great. 4) bartender in lobby bar was amazing. The bad: 1). Run down depressed feeling. 2) A/C was fine in room. Common areas not so much 3) lobby and lobby bar were super depressing. Lots of flies at bar. 4) the elevator situation was an utter disaster. I only stayed one night, if I stayed longer I would have built in the delays to my timing. I can’t stress how bad it was. 5) Milestones was depressing. Also, in the morning you feel like you’re in a greenhouse. Very unpleasant atmosphere. If I went back tomorrow, I’d probably go somewhere different. It’s pretty expensive for what I got.

Extremely unprofessional service and disappointing experience. We had booked our room months in advance, expecting a smooth and enjoyable stay. However, upon arrival, the front desk staff told us our room was "not ready" and offered an “upgrade” instead. This so-called upgrade had a poor view—not at all the proper falls view we had paid double for. When I requested a room change, we were moved to another room facing an overgrown ridge filled with weeds and broken debris. To make matters worse, they charged us again for the room change, despite it being their failure in the first place. Throughout the interaction, the reception staff were rude and dismissive. When I expressed dissatisfaction, they bluntly asked if I wanted a refund—fully aware that guests don't have many options at the last minute. I also noticed other guests checking in after us without any room issues, which made their excuse even more questionable. Overall, this hotel showed a complete lack of professionalism, transparency, and courtesy. Definitely not worth the premium price or the stress.

⭐️⭐️⭐️⭐️⭐️ Absolutely phenomenal stay at Hilton Falls Hotel! From the moment we checked in, everything was top-notch. The staff were incredibly friendly, welcoming, and always went above and beyond to make sure our stay was perfect. The rooms were spotless, modern, and super comfortable — I especially loved the cozy beds and beautiful view. The amenities were amazing — from the pool and fitness area to the delicious breakfast buffet that made every morning feel special. You can tell the team here takes real pride in the guest experience. I’ve stayed in plenty of hotels, but this one truly stands out for its exceptional service, attention to detail, and relaxing atmosphere. Can’t wait to come back — highly recommend Hilton Falls Hotel to anyone looking for comfort, class, and genuine hospitality!

The hotel was clean and the room was good. However, there was an issue with the bathroom light shining into the room at night. Parking was far from the hotel. The breakfast was very poor — the dishes and cups were dirty, and the juice was served in a paper cup. The food had no taste at all, even after adding salt. The waiter’s behavior was unprofessional. Breakfast for two cost 100 CAD, which was definitely not worth it. Not recommend this hotel at all.

Beautiful Hotel Our Hotel room is in need of some renovations. Was a bit disappointed, specifically booked a room in the North Tower, with both the Canadian and USA Fallsview, but was put in the South Tower. Main difference, south tower only has a large window to see the falls, north tower window is from ceiling to floor, wall to wall window. I wanted this room for my grandchildren’s experience. But other than that, staff was great, very attentive! Loved the infinity pool, and the ability to watch the fireworks from there. Parking is very expensive, quoted $65/night during the weekdays, but with taxes, just under $80/ per night. But what an experience staying so close to all the attractions and having a 24 hour view of the falls. Definitely would come back! Thank You Hilton for the lovely stay.

Rented 3 rooms 2 of the rooms were great but 3rd one was a nightmare. From the time we walked into the room was nothing but issues. Door didn’t lock fully batteries were dying in the lock. Phone did not work. Went to one of other rooms to use phone to inform front desk. We were heading out to find food told them it was ok for them to go in. Go back to the room to change realize there are used tissues under the desk fine not a huge deal but gross. We dealt with that. Then the toilet would not flush sent maintenance to plunge it went down. Went back out to see the falls at night came back to the room toilet would not flush again. Messaged desk to let them know. Finally water went down some so went to bed. Husband got up to get a shower this morning hopped in he is pretty blind without glasses he didn’t notice until he was in the shower already that there was no shower gel or soap someone put lotion in the shower so he became slimy. Rest of room got up went to bathroom toilet almost over flowed to floor wrapped towels around base of toilet Incase it decided to over flow. Told front desk again about it again. glad other family members room was next door to use theirs. Went to checkout and told them again about issues no compensation no nothing just a text later in the day hoping we would stay again if we came back. This hotel is a joke 3 rooms only 2 with functioning bathrooms. Would NOT recommend this hotel to anyone. I also emailed them like they told me to and have yet to get a response.

I was pretty disappointed, honestly. I booked a two bedroom suite with a fireplace and views of both the Canadian and American falls. It was a legally correct description, but barely. If you craned your neck to see around the casino, you had a small view of the Canadian falls. When I think “suite”, I think of a seating area and two bedrooms. Instead, you walk into one bedroom, through the bathroom area and into another bedroom. The fireplace was more like a TV. We paid for a fold away bed- it was the most awful bed and they didn’t even bring a blanket for it. The internet disconnected every 10 minutes. And the parking is offsite and about 3 times more expensive than all the lots around it. As I’m typing, I feel like 2 stars is probably being too generous. The only real positive- there was a great view of the American falls. Spend the extra money and stay at the Marriott or Embassy Suites. It’s not much more for WAY better.

Our original hotel moved us here upon check in because of plumping. Check in was efficient and the staff were super kind and helpful. Our only thing that leaves me question cleanliness was a half opened bottle of water left on the table and a little bit of garbage in one of the bins. Not huge deal but I can see how this can be missed Views were absolutely breathtaking. My kiddos first time staying in a hotel on the falls and also thought it was the coolest thing. We went for a swim first thing in the morning before checking out. The infinity pool was really nice. The kids swim area was also nice! Really great addition to a stay!

Well, we decided to go with Hilton for a change since we’ve been at Embassy. First, parking is added and one of the parking chaperones was quite rude and brash. Next, the elevators from Parking to Lobby take their sweet time. Lobby, long queues, confused attendants/receptionists - couldn’t put the hold on another card and poorly explained which amounts were being held. This resulted in countless holds and release charges on our card including $5 each for NAYA (yes, NAYA) bottled water with tax. Meanwhile we are rewards members. Next the room, we requested a certain level but were granted another lower one which was not the worst. Creaky couch, pillow smelled like spit, towels were obviously stained and used but were left for us as the next guests to use. I ended up using a hand towel for bath. The shower was nice, WC was too low. Jet stream tub looked okay but we weren’t interested. TV channels were great. Ventilation wasn’t the best. The room got cool but breathing wasn’t easy. Also there’s light from the socket that reflects into the room via the glass partition into the room so we had a hard time sleeping. The sockets on the bedside table sparked. Fridge and all were cool. Decent experience overall but your call agents and front desk team should be more knowledgeable about charges and holds. For 3 days, we’ve been seeing constant charges and I doubt we will consider this Hilton in our next vacation. Also, coordinate with the parking agents so that we get the parking billed to the room as they emphasize.

Excellent view of both Falls. Our suite was gorgeous. The king size bed super comfortable. Staff very friendly! What needs improvement: 1). Toilets, replace with taller ones. 2). Open up the parking lot, there was not enough spaces to park, took 15 minutes to wait for someone to leave for a space. 3). Elevators are really really slow. 4.) Need a nice quaint bar/pub for after dinner cocktails ( upper scale hotel like this, needs a nicer adult bar/pub) 5). The Italian restaurant housed in the hotel needs to "step up" to more refined dining. Table clothes, exchange out used silverware between appetizers and entree, play more attention to details ( made reservations for my birthday celebration, the hostess seating us acknowledged the event, our waitress didn't. No special attention given, though the table next to us received an acknowledgement and a special dessert treat on the house.). Definitely not a fine dinning experience for such a beautiful hotel.

We just enjoyed a mini 2-night getaway as a new family of 4, a tradition we first created when we became a family of 3 several years ago, so this hotel plays a key role in our very sentimental vacation. We absolutely love the location as it is right on Clifton Hill and allows us to easily get around with a stroller without having to drive. We also booked an American Fallsview room for a spectacular view as per our tradition. We were absolutely in for a treat this time as we were so fortunate to have scored a breathtaking full view, not a partial one at all; we were super grateful for it and we enjoyed every minute admiring the Falls! The 10 PM five-minute fireworks show over the Falls was wonderful and we enjoyed it both nights from the warmth of our hotel room with our kids in tow. We had requested an early check-in and was able to secure one 75 mins. earlier. Worked out well as we had dropped off our luggage in storage, enjoyed a late lunch and were notified via text that our room was ready. We had also requested a crib and did have to follow up about 4x via the Marriott Bonvoy app (messaging function) before it was finally brought up around 9:30 PM. Not a big deal as it was a favour we were asking for but it would have been nice to have it in-room already if in fact one was allocated to us. Metal crib had quite some sticky tape residue on both rails so we had to really scrub it off with soap as we did not want our ‘suck on everything’ infant to ingest it; luckily it came off. Our queen beds were very comfortable, we enjoyed the sofa area as well as it served as our little dining table by the balcony overlooking the gorgeous Falls view. Fridge was pretty spacious and stored everything we needed. There is microwave access on every odd floor so we were able to heat up our leftovers once, which was helpful. Bathroom was nicely appointed; shower pressure was great, thoroughly soaked in the hot showers. I really appreciated the ease of the hotel app and its messaging function as I was able to chase the crib request as well as ask for the bellboy to help with our luggage transportation and storage upon checkout. Overall, we thoroughly enjoyed our 2-night stay where we were treated to an escape of relaxing luxury and simple comforts that busy parents of 2 young kids wholeheartedly cherish!

Wish I could provide more stars! My husband and I stayed here in August for a local date night and had a perfect stay. We upgraded our room to a high floor fallsview with the Juliette balcony. Watching the fireworks from our room was spectacular! The rooftop pool and area was amazing. The room was very clean. Very very busy hotel with lots of hustle and bustle, but surprisingly we were not woken up at all with any hall noise. Really enjoyed our stay and will return.

Beautiful views from the hotel. Fridge in the room was a great plus for me as I am a breastfeeding mom and needed to pump while away from the baby. No freezer (I asked) but I just filled ziplock bags with ice and stored in my cooler and that worked amazingly well. Great room and super nice staff. We had a jet tub which was amazing and a fire place. Room was clean and the provided soaps and lotions smelled amazing.

This was the worst experience I’ve ever had dealing with a hotel. I booked and paid for an upgraded Falls View King Room specifically so we could enjoy the view for our first wedding anniversary. When we checked in, we were told that the room type we paid for was “unavailable,” with no prior notice or apology beyond “we don’t have it available.” To make matters worse, the lady checking us in wouldn’t offer any refund, partial credit, or compensation. After some back and forth, they eventually offered a discount for parking and a breakfast voucher. We were placed in a double queen room with no window, which completely defeated the purpose of the paid upgrade and the reason we chose this hotel for our anniversary. On top of that, the walls were paper thin- you could hear everything from the rooms next door and the hallway, making it nearly impossible to relax or get any decent sleep. To make things even worse, I am STILL dealing with them because they haven’t refunded me for the parking charge like they said they would. It has been the worst experience I’ve ever had dealing with a hotel. Completely unprofessional and frustrating from start to finish. For the price and reputation, I expected far better service, or at the very least, some genuine care, urgency, or effort to make things right when issues came up. Unfortunately, that wasn’t the case. This was a truly disappointing experience and I wouldn’t recommend anyone stay here.

Room is over -priced, very small room with 2 queen beds. Costs us about $800 for just 2 nights! Parking cost is included in that, Breakfast isn’t included, we paid for breakfast. There are hotels with better experience and bigger rooms for half that price. Payment covers 20mins spa, what can you do in a spa in 20mins, it covers a picture taking and wine/beer tasting. It wasn’t good value for the cost. Dinner plus Lunch was $300 for 1 day also. The Food was good, I rated the restaurant better. My expectation was higher for Sheraton. It’s in a good location, giving easy access to Niagara activities.

Great location and exceptionally helpful catering staff in the club and the Fallsview dining room with excellent buffet and view. Head chef Emericon was a great, knowledgeable ambassador for the hotel's cuisine and offerings and graciously and generously helped navigate gluten free options with flair. Kylie was a great aid, as well. Mackenna, Heavyyen and Maria each individually represented stellar examples of hospitality at it's best, whether remembering helpful details, anticipating what would be required and offering pertinent suggestions or finding and saving sunglasses left on a previous trip. (Thanks to Mackena for saving the sunglasses and returning them as soon as I walked in the door, weeks later. :)

The rooms were fine and the location was nice, but be very careful with your valuables. I accidentally left my wedding band in my room, and when I returned after housekeeping had cleaned, the ring was gone. I immediately reported it to the hotel, but the staff showed little concern. Each employee we spoke to claimed they would file a report and look into it, but every time we followed up, they said it was the first they were hearing of the issue. We called and followed up daily for almost two weeks and received the same response each time—no record of our complaint and a promise to “look into it.” If you choose to stay here, make sure to take all of your belongings with you whenever you leave the room.

Amazing 😍. The customer service was top notch. There are a lot of taxes, fees and of course parking that you will be charged additionally upon check out. The only negative is parking prices are kind of crazy parking on site is 70 dollars Canadian per day. Off site is 35. Off site is across the street. Aside from that ....9 out of 10 stars. The true gem of this hotel was the amazing staff. Everyone was so professional and customer service focused. There was nothing that we needed that they didn't strive to accomplish. Especially the team at the fun zone and the house keeping staff. They were awesome. We will definitely return

Qasem at the front desk was very helpful and provided great service. Our body wash bottle was empty upon arrival, however after calling down to guest service from the phone on the hall, housekeeping brought it in just a few minutes. Overall good stay. Standard rooms don’t have any noteworthy views. In my opinion parking is too expensive.

Staff were super welcoming right from the start and check in was quick and easy. Parking is across from the hotel and costs $35 which I think should really be included for guests. The room itself was clean and comfy, the view wasn’t great at all, but honestly I was just there to sleep so it didn’t matter. The bed was really comfortable, no issues at all, and I liked the toiletries they provided. The hotel restaurants are overpriced so I wouldn’t recommend them, but overall the hotel is clean, spacious, and has easy access to the casino. 25 min walk to Clifton Hill area. Lots of food and drink options around. Area felt safe walking after midnight, didn’t notice any issues and garbage around the property either. Overall a pleasant stay

What should have been a relaxing stay turned into one of the most distressing and unacceptable hotel experiences I have ever encountered. At approximately 5:00 AM, my partner and I were startled awake by physical movement and loud rodent noises coming from underneath our bed. We were able to document this experience on video as it occurred multiple times. When we raised the issue with hotel staff, we were met with immediate disbelief and were effectively called liars. I am highly doubtful that your team would ever openly acknowledge finding a large rodent under a guest’s bed, but dismissing guests’ legitimate concerns in such a manner is entirely unprofessional and unacceptable. The situation was handled with complete disregard: The front desk manager on duty the next morning offered no follow-up, no apology, and no acknowledgment of the trauma and disruption we experienced. When I addressed the matter again at checkout, the manager smirked, showed no concern whatsoever, and made no attempt to de-escalate or empathize with the situation. At no point did staff check if we had left belongings behind, despite the fact that we had to leave the room in a rushed, panicked state. Upon checking in earlier, we had already reported that our TV was not working and were simply told, “it’s not getting fixed because it’s the weekend,” which further reflects a lack of basic hospitality standards. What makes this all the more disappointing is that both I and my family have been loyal guests at your hotel for years when visiting the Fallsview Casino. This was not our first stay, but it will certainly influence whether we continue to support your property in the future. The complete absence of professionalism, guest care, and accountability was not only shocking but also insulting given our history of previous stays. To us, it appeared as though our concerns were dismissed outright due to prejudice, which is deeply troubling and unacceptable for a hotel operating under the Wyndham brand connected to the casino and other professional establishments for partnership offerings. This stay was not only unpleasant but traumatic. The complete absence of hospitality standards, guest care, and crisis management reflects very poorly on your establishment. Trying to get the owner’s contact information is nearly impossible as the front desk has tried to brush off this situation from their attention. Luckily for this review it does not let us post videos for everyone to see that this hotel has rats that move under your bed at night. I will be contacting the local media and posting the video about this situation. For anyone who wants the videos please comment your email on this review and I’ll forward it your way. The front desk manager refused to apologize which is so concerning given his role. Absolutely disgusting hospitality behaviour. Hope this influences anyone’s future stay at this location.

Very friendly and quick service. Qasem at the front desk was very welcoming and helpful. He patiently answered all our questions and told us about the many amenities the Hotel offers! Our room was beautiful and very clean and comfortable! Great experience! Thank you Qasem and the team at the hotel!

The hotel is very convenient. It’s in an a great location and plenty of restaurants are inside and it’s attached to the casino and concert venue. It looks like it is being updated. Rooms are clean. Parking is extra $35-70 depending on how far away you are parking.

Our experience at The Brock Niagara Falls Hotel was truly memorable, and a big part of that is thanks to the outstanding service we received from Montse Aguirre during check-in. From the very first moment we arrived, Montse welcomed us with a warm smile, genuine kindness, and the type of charisma that immediately makes you feel at home. She not only handled our check-in with professionalism and efficiency but also went the extra mile to ensure that every detail of our stay was perfect. What stood out most was Montse’s empathy and attentiveness. She listened carefully to our questions and requests, offered thoughtful recommendations about local attractions, and even shared insider tips to help us enjoy Niagara Falls to the fullest. Her ability to anticipate our needs and her willingness to help with any request made us feel cared for in a way that is rare to find in today’s hospitality industry. The hotel itself is excellent: modern, beautifully kept, and located in a prime spot close to the Falls and all the main attractions. The rooms are spacious, clean, and stylish, with all the comfort you could ask for. The in-house restaurant was another highlight. With delicious food, well-crafted drinks, and impeccable attention from the staff, dining there was one of the best parts of our stay. It perfectly complemented the overall quality of the hotel. In summary, The Brock Niagara Falls Hotel offers comfort, convenience, and excellent service—but what truly elevated our experience was the exceptional attention we received from Montse. Her charisma, professionalism, and genuine care for guests reflect the highest standard of hospitality. Because of her, our stay felt extra special, and we would gladly recommend this hotel to anyone visiting Niagara Falls.

We had a wonderful stay at The Brock Niagara Falls Fallsview, Tapestry by Hilton. The hotel is exceptionally clean and beautifully designed. We came to celebrate a birthday, and the team surprised us with a complimentary room upgrade — we received a Fallsview room, which made our stay even more special. We chose the breakfast package, and the breakfast was excellent. The view of the Falls from the dining area was amazing and the chef made a fantastic omelet. The staff was incredibly polite and welcoming — from the reception, to the breakfast buffet team, to the housekeeping staff. The location is also perfect, with easy access to all major attractions. I highly recommend this hotel and will definitely return again!

This hotel has a charming, vintage aesthetic. Many of the original design elements were beautifully preserved during the remodel, giving the place a sense of history and character. The entrance is gorgeous, with a grand staircase leading up to the front desk. The staff was kind and welcoming, making us feel truly special from the moment we arrived. We had a balcony room with an incredible view of Niagara Falls. Although the room was on the smaller side, the breathtaking view more than made up for it. The remodeled bathroom was also small but very pretty and thoughtfully designed. The location is perfect—just a short distance from many attractions and the Rainbow Bridge. I also love this Hilton Collection property for its artistic vision and unique atmosphere. Overall, a lovely stay with a perfect mix of charm, comfort, and great service.

We had a great stay in 1207 on the royal floor. The room view was beautiful. Small issue with the toilet but was resolved quickly. Montso checked us in with a smile and was friendly and informative. Sue with housekeeping was very welcoming when we arrived. Would stay here again in this same room. Falls view from the bed it was relaxing! Close to everything and has a Starbucks on the ground level. Thanks for a nice stay and special thanks to Montso.

For the amount of money i spent a night ($350CAD), I'm disappointed to say the least. (I would like to say I love staying at Hiltons and am a gold member. ) The photos online looked amazing and was very excited to stay here, walking in this place is beautiful. Parking is a bit annoying, but we figured it out. Upon walking int our room it looked nice, and then once we sat down we started to notice the terrible state this room was in.. first it is a lot smaller inside than a standard room.. I'm not sure if they converted a king room into a double but there was no room to move, all of the doors, molding, bed frames, and side table all were damaged... and not scratches, full on cracks and gouges. The window that had a great view was a tiny 2'x2' size. You could open it to get some fresh air so i guess that's something. Also the amount of lady bugs in my room was strange, not sure if the previous person that was in there left the window open or what. Also the bathroom sink/vanity wasn't secured to the wall and every time you bumped it it would move off of the wall. Really disappointed in my stay here and the fact that Hilton is putting its name on it. It says they recently remodeled, and they literally just painted everything instead of actually going in and updating and removing and installing new items. I DO NOT recommend staying at this hotel, its the equivalent of slapping lipstick on a pig.

Absolutely wonderful staff! Thank you for making our stay so special! Fantastic location. I strongly recommend getting a deluxe room with falls view. I also urge everyone to try their Afternoon High Tea and their Prime Steakhouse both located on the 10th floor. Amazing food and experience!

Rooms are out of date, very small and the "view" was through a narrow filthy window. There is one chair in the room but no place to sit in the room as it is extremely narrow. The bathroom was very old and tiny, shower had no water pressure at all. The closet was also tiny. There was an additional daily charge if $25 + tax that we were not told about until check in. There is a coffee maker in the room. No other room service. We paid everything in advance through a travel agent. Would NOT recommend this hotel.

So we went to check into our room which I booked 2 months in advance to find out the room I booked and the room they were giving me were not the same . The whole reason for our stay at this hotel was the view of both falls , seeing them all lite up at night and the fireworks display. So I was told no you are getting a room with a city view and a partial view of one of the falls. The check in person then stated they had a cancellation and we could have a room for an additional 150.00. So I took it since I had just drove over 8 hours to get there and we wanted the view. At check out I found it was 150 per night . So that was not fun. The young lady that check us out was kind. The rooms are clean . The bell boy was rude so I got my own cart . The valet guy was very nice and we decided to park off site due to it being 70-100 to part on site versus 35 off site. Shuttle service was amazing never had to wait. Door man was very nice. The lady that took care of the elevator at check in was very nice also. Free breakfast is good but get there before 7:30 or the line is crazy. Never made it back to the hotel in time for the 4-6 free drink thing. The incline to go down the hill was not working on our stay , so we ended up driving and parking .

Our family of 5 stayed for 2 nights and upgraded our view to see both falls on the 36th floor. It was pricey but worth it. We parked in the self service lot for $35/nt and that worked out great- the shuttle allowed us to go back and use our vehicle with ease. Our room was very clean and having 3 beds worked well for us. We used the pool area which was fine. The free breakfast is super processed food and if you want to avoid chaos, go at 7am. Great location for the falls, the view is fantastic, and also helpful staff everywhere. Oh yea, the elevators require patience! We walked to the Niagara City Tours for the boat ride and also the old power plant, which was really cool. We drove out of town for meals, including The Grist which was incredible!

The location is good and the rooms are clean but everything else is okay... First I want to say DO NOT use the coupons they give you at the hotel. You can get better value at other restaurants and attractions without a coupon. Am going to give this hotel 3 and I am going to tell you why. First for the most part the staff was nice and the hotel is newer however when we got here the room wasn't ready. I was told check in time is 4 pm? And then they try to upsell me to a more expensive room.Okay that business trying to make so more money off me .. But then they gave me a room with a worst view. That why I always like to pick my own room on the Hilton app. Then we tried to park. For these rates the options should be more affordable and convenient. The self parking is basically not really walkable and I would really hate it on a bad weather day when it's raining or cold. I know there's a shuttle bus. However that shuttle bus will be more convenient if it was taking you to the falls instead of an uncovered parking lot a mile away. Next day I try to get out of bed and my back is killing me because the mattress is horrible. it needs to be replaced. And then I tried to go down for breakfast. I have never been to an embassy without a fresh cooked breakfast. Plus everything was cold. It was so bad that my son wouldn't eat it and wouldn't go down the next day. You know how bad it had to be for a teenage son not to eat the meal. Plus I don't want to hear my neighbors sneeze waking me up in the morning. This is not a motel 6. For these prices I expect better.

This is a beautiful hotel in a fantastic location. I opted for a room with a view and the view was awesome. The room was huge and was even broken apart so mom and dad could have their space and the kids can have theirs. Bathroom setup is very convenient when getting ready as the shower/toilet are in its own room so people can still brush teeth and do makeup while in use. Everything worked in the room and everything was clean. The only negative is parking, our car didn't fit in the garage so our options were self park and take a shuttle back and forth for 35 CAD or valet parking for 100 CAD. I opted for the valet and we didn't have to use it until we left in the morning so not much of a review to give but the car was waiting when we got to the lobby after calling to let them know so A+. Walking to the falls is quick and there is tons of food options in and near the hotel within easy walking distances. Plus they give you coupons for pretty much all of them so you can enjoy a little discount. Everyone I talked to was great and the hotel breakfast is certainly a step up from your normal included breakfast. I strongly suggest getting there early like we did because the line when we left to get in was long 😅.

This hotel was amazing. We had a room on the 34th floor, with a view of the horseshoe falls it was beautiful. The room was very clean and the beds were very comfortable and cozy. The only bad thing about the rooms is that the tv doesn’t have a lot of options. Next the service was amazing all of the staff were very kind and welcoming. In the lounge during the evening there was free drinks and snacks which was just great to hang out there for a bit. The arcade was a bit of a scam, but that’s to be expected. Also in the hotel there’s a pool and a hot tub which was very nice, the hot tub was very warm and the pool was pretty big. Only thing is that there was no life guards. For breakfast they had lots of options there were multiple omelets, eggs, potatoes, sausage, and fluffy pancakes. And for the other options they had yogurt toast cereal and oatmeal. Some of the stuff was a bit cold but it was really good for hotel food. But the staff in the restaurant are extremely nice and they were extremely pleasant to be around. Overall for the price this hotel was AMAZING I truly enjoyed myself I would definitely recommend staying here.

Amazing stay at Embassy Suites Niagara Falls We had an incredible experience at Embassy Suites. The view of the falls from our room was absolutely breathtaking especially at night, when the lights illuminated the waterfalls in beautiful colors. Truly unforgettable! The hotel service was excellent; all the staff were friendly and very attentive. Our room was spacious, clean, and comfortable, perfect for relaxing after a day exploring Niagara Falls. The included breakfast was also great, with plenty of options and a wonderful view. It’s the perfect place to enjoy a special stay, whether with family or as a couple. Highly recommended! 🌃🌈🌊

For a so-called four-star hotel, Embassy Suites Niagara Falls was a complete letdown. They don’t even provide basic amenities like room slippers … when I asked, I was told I’d have to pay for them. Absolutely ridiculous for the price we paid. Before booking, we called to confirm parking and were told it’s $35 for onsite parking. When we arrived, we were shocked to find that the $35 option meant parking a mile away off-site and taking a shuttle. The actual onsite options were $75 for the structure or $100 for valet. This kind of bait-and-switch is unacceptable. Their whole business model feels like it’s built on misleading information. The elevators are painfully slow, and the rooms are noisy, so don’t expect peace or quiet. We paid for a “Falls View” room, but all we got was a tiny glimpse of the falls if we leaned awkwardly toward the window. Mostly, the “view” was of the city. Overall, I wouldn’t recommend this place to anyone. You’re better off staying somewhere honest that actually delivers what it promises.

The hotel is clean and the rooms are comfortable. This was our 3rd stay at this hotel in the same room with an amazing view of the falls. My only complaint is they have tiny little pillows on a king-size bed. I know many hotels do this, so I will keep writing it in my reviews. If you have a king-size bed, you should have king-size pillows. We bought king-size pillows for $9 each at Walmart. The staff are always very helpful and friendly. Great stay!!

DO NOT STAY AT THIS HOTEL!! If you’re going to read an honest review, please take time to read this one. My fiance and I went on a last minute vacation from Nov. 28 to Dec. 1. Because of the short time, we were able to get this hotel for a cheaper rate. The lobby was very pretty decorated for Christmas and the rooms were nicer than expected. Despite these pros to this hotel, the customer service we received was the worst thing I have ever experienced. We paid for the hotel and parking before we arrived, then called to confirm the booking. Everything was great until we had checked out and they asked to charge our card?? I clarified we already paid and they told us it was on hold until checkout, seemed normal so we proceed, and left. After we left we checked the charges and they over charged us $40, we called and they basically told us that it’s not their problem and they don’t know what we are talking about. We let that go because it wasn’t worth the $40. Now it’s three days later, Dec. 4 and they charged us an additional $400 (with absolutely no explanation/email receipt). We have called and again nothing but refusal to help us figure out this situation and transferring us to a line where no “manager” has picked up after multiple calls. I absolutely do NOT recommend staying here. Whoever is in charge of this hotel will not help you after they commit fraud by charging unauthorized payments to your card. Save your money and do not stay here or spend a little bit more to stay at a nicer place that won’t scam you and refuse to help you.

Our stay at the Fallsview Radisson Hotel in Ontario, Canada, was absolutely fantastic! The highlight was the stunning view of Horseshoe Falls right from our room—waking up to that incredible sight every morning was unforgettable. The large windows allowed us to take in the breathtaking scenery, day and night. The service at the hotel was excellent, with friendly staff always ready to assist. The room was clean, comfortable, and well-equipped, making our stay even more enjoyable. While parking is paid, there are convenient options available, and the location is perfect—just a short walk to the falls and other attractions. I highly recommend this hotel for anyone looking for comfort, convenience, and, of course, those unbeatable falls views!

Our stay was truly perfect and matched the website's description exactly. The front desk staff went above and beyond, providing exceptional kindness and assistance. For the first time, we experienced complete privacy in our room — the floor was serene, with no room service carts cluttering the hallways and a peaceful, quiet atmosphere throughout. A flawless experience from start to finish!

We had an amazing experience at the Radisson, we spent 4 nights for our honeymoon. Views can vary depending on the room selected, we chose the prime view. The hotel isn't new so the room was a little bit dated but it was clean which I find more important. The rooms with this view are at the end of the hallway so guaranteed to be quiet as well. The staff was extremely nice and always with a smile. One nice perk is that you will get a text once you check in and you can text the front desk should you require anything like extra towels or pillows. Overall we had an amazing experience and I would recommend this hotel.

Very friendly service at the front desk, the process to make the reservation and check-in was fast and efficient. The view of our room amazing. We could bring our dogs and the room was big enough to accommodate 2 adults, 2 kids, the dogs beds and still have space with small living area. The location is perfect; walking distance to restaurants and the falls. First 3 pictures were taken from our room and the last from a walk close by.

I was meant to check into this hotel for a one night stay using a gift certificate I had received - we were so excited. Calling the make the reservation last week was an easy process, however today I receive an email saying the hotel is under different ownership and my reservation needed to be cancelled (less than 24hrs notice) BUT that I had to call and deal with it. When I called to get more information I was left on hold for over 15 MINUTES and then the phone was hung up. When I called back I was immediately dismissed saying the hotel was under new management, the gift certificate would not be honoured. The service was so incredibly rude from the staff it's ensured that I will never spend my money there. Hopefully their new management will train their employees on how to treat guests in the future.

There was no wait when we arrived, which was great. Be sure to wear comfortable shoes — there's so much to see outdoors! The gardens are beautiful and very well-maintained, and there's also a cafe on-site if you want to grab a bite. The conservatory itself isn't very large and was a bit crowded when we visited, so we only spent a few minutes inside before heading out. There's also a gift shop, though it's mostly stocked with souvenirs and items for young kids. The real highlight is definitely the outdoor space. We loved exploring the gardens, and there’s even a golf course nearby. Highly recommended for a relaxed day out in nature!

We wanted a kid and baby-friendly activity for our mini getaway and am so glad we opted for this. We’ve been to Niagara Falls dozens of times but had never thought to explore this gem and we were so glad we did. We spent less than an hour here (thank you previous Google reviewers about the paid parking tip and only needing an hour!) yet it felt much longer. Adults, kid and baby were so enchanted by the exotic beauty of the thousands of gorgeous butterflies fluttering around. What a treat it was to be in their domain and admire in awe and wonder. It is humid of course so recommend to come in a t-shirt, regardless of the actual weather outside. We had our baby in a baby carrier and it worked out wonderfully; saw some other babies in strollers and preferred having a baby carrier as it allowed us to navigate easily on the paths. Gift shop was a lovely browse too; purchased a cute hologram butterfly bookmark for our son to remember this conservatory every time he reads. Highly recommended!

Cool small dome filled with many butterflies and tropical plants. I was impressed by the number of butterflies, but expected a little more variety of types. 20-30 minutes is plenty to see everything. Kind of expensive at over $20 for an adult and $8 parking in the lot. I would say it's worth stop if it's part of an included package...probably dont need to go out of your way to see just that unless you are a big butterfly fan.

Butterflies, science, and my inner 5-year-old fully activated! I didn’t expect to be this entertained by butterflies, but here we are. The place is packed with them—so many different kinds that I started naming them like Pokémon. One even landed on my shoulder, and for a brief moment I considered adding “Disney princess” to my résumé. The real MVP was the butterfly caretaker who answered approximately one million of my questions (I basically turned my visit into a field trip). He was so patient and full of knowledge, it honestly made the whole experience that much cooler. If you’re anywhere near Niagara-on-the-Lake, make this a pit stop. It’s colorful, relaxing, and will have you questioning your life choices if you didn’t wear bright colors to attract more butterflies. 10/10 would visit again—armed with more questions and maybe a net (just kidding… kind of).

If I could give this place more stars, I would. This was an AMAZING experience that felt like pure joy and relaxation at the same time. There were so many absolutely stunning butterflies of all different kinds. 10/10 recommend this place whether you’re traveling, just trying to get the family out of the house, or even for a fun date. I cannot express how beautiful this place and experience was. After the experience there’s a cute gift shop, as well as gorgeous gardens and even a cafe! Definitely a highlight of my vacation!

I’ve been here TWO times for my birthday, i LOVE it. I also really love Kyle, one of the workers there. he’s just like me. Tell Kyle he’s awesome. He might not remember me but i’m the pale boy with long-ish brown hair. Anyway, the butterflies are beautiful, the orange ones with yellow spots usually do not like touching me for some reason. remember to look for butterflies who are resting on the floor and pick them up and put them on a leaf so they don’t get stepped on! I recommend this place for insect enjoyers.

October 2025 review. I love butterflies. I been to Key West (Florida) butterfly conservatory as well, I find Niagara is probably bigger, has more variety of plants, trees and number of butterflies. STILL I find experience 45$ including tax for 2 adult people and 2 hour 16$ parking if you wanna enjoy garden and butterflies - way over priced and overvalued! Regardless how beautiful it all is - I still don't think it really worth 61$ for 2 hours being here. Alex Garden or Rosetta McClain Gardens (free parking) (Toronto) are absolutely free and as impressive as Nigara Botanical Garden. The city should cover some cost or at least offer free 2 hour parking. Tourist should not be treated as walking wallets.

This was an enjoyable experience that really gave a close up sense of the power of the water from the Falls. A gentle self paced walk with plenty of excellent photos opps.

The White Water Walk offers a beautiful and refreshing experience. From the manmade wooden boardwalk, you get an up-close view of the turbulent, emerald-green Niagara River as it rushes through the narrow gorge. The naturally eroded rock formations add a scenic and calming element to the walk. The short tunnel from the elevator to the boardwalk adds a nice touch to the overall experience. While there is some waiting time for the elevator both going down and back up, it’s manageable. There’s also a souvenir shop at the exit where you can pick up gifts and memorabilia. Overall, a pleasant and worthwhile experience, especially for nature lovers and those looking for a peaceful walk with stunning views.

It's a beautiful short walk just the entrance fee seems to be a bit much for what you get. (Also the reason for the 3* rating) Still happy we did it and I can cross it off my list now. Nice views. Sadly the platform closest to the river was closed off. The selfie point is useless couldn't find my picture but was offered (online by the system) to download other people's pictures. Very questionable in my opinion. Would recommend going early when the sunlight still hits the water giving you the most vibrant colours The wait was long. Clean area. Wheelchair and stroller mostly accessible - exceptions are the lookout platforms.

To be honest, this was a pure scam and a complete waste of money. It is not worth the $20 per person fee. They are essentially scamming tourists; it should actually be free. I would never recommend anyone spend money here. There isn't much interesting to see. They claim it's a 15-minute walk, but it's not even 5 minutes, and there's really only one spot where you can take a good picture. I would give it zero stars ✨ , but there isn't an option for that! 🤣

Cool boardwalk along some very big rapids down stream from the falls...but excessive price for a quarter mile walk. There is a small gift shop where you buy your tickets, then you take an elevator down to the walk. You go through a tunnel and then get to the boardwalk. There are a couple signs along the walk with information, no guides or talks. You spend as much time as you want then come back up. The walk is about 0.25 miles with 2 photo points. 30 mins is plenty. Cost is $20+ per adult and street parking was $8 per hour. At almost $50 for 2 people to go down...it seemed over priced to me. Rapids are cool to see and there are nice pictures. Worth the stop if you aren't concerned on the cost.

The white water walk was very cool to see! If you’re a big hiker just note that this is an extremely short walk on a well kept boardwalk, it probably took us 15 minutes in total to walk the boardwalk and we were going slow. This experience is all about the view and taking in the amazing power of the water. The sights here are absolutely gorgeous with both the rapids and the nearby cliff-sides. We bought our experience as part of a package which included other activities, which I highly recommend, it made the whole thing much cheaper and the staff seemed to have it down to a fine art getting people where they needed to go. Heavily recommend either doing that or purchasing tickets online in advance, especially if you’re planning to go during peak tourist season. We went on a gorgeous Saturday in June, however we went earlier in the morning and it wasn’t too busy at all. All in all I definitely recommend going to see this at least once if you’re in Niagara looking for something to do.

We recently visited White Water Walk and it was absolutely beautiful! The view of the rapids was breathtaking — watching the power and intensity of the water up close was truly mesmerizing. It’s a peaceful and scenic experience, and a great spot to take in the raw natural beauty of Niagara. I recommend coming early when it opens — it’s much quieter and gives you the chance to enjoy the views without the crowds. A must-visit if you’re looking for a more tranquil and awe-inspiring stop in Niagara Falls!

The Whirlpool Aero Car Ride in Niagara Falls, Ontario, was a breathtaking experience! The journey itself was just ten minutes, but the views made every second worth it. Suspended above the swirling waters, the sights were nothing short of breathtaking and spectacular. For the price paid, some might say it’s a little steep for the time spent, but for me, it was absolutely worth it. The perspective you gain from that ride is one you simply can’t experience any other way. And just like that, I can check another adventure off my bucket list! ✔️ This was definitely a one-time thrill for me—an unforgettable glimpse of Niagara’s beauty from above.

Ana was our tour guide, and she did not disappoint! The view was stunning, making the entire experience worthwhile. There was a bit of a wait in line, which was expected, and it was slightly windy—so a light jacket or sweater is a good idea, especially if it's in the 60s or 70s°F. The ride felt very safe; the aero car was stable and didn’t swing at all. At the end of the ride, there’s a gift shop and a selection of snacks and refreshments available for purchase. All in all, a great experience!

Amazing view! Since we went on a week day only waited 5 minutes. I would have happily waited longer for the scenery! I was concerned about what side we would be on but on your way back they have you switch to the other side so everyone gets the best seat in the house for photos and views. The guide we had clearly didn’t have a passion for what he was doing and was not patient with customers who were more needy but didn’t ruin the trip at all. Gift shop, bathroom and food is available on site! Bus stop right out front. Must see do not miss!

this was a beautiful attraction, i got the 2 adult package on the website and it made it a bit cheaper! the views were gorgeous and the tour guide in the aero car was entertaining, funny and kind. the car takes up to 10 min total to complete and it’s very smooth! the attraction closes around the end of november for those wondering 🙂

Very amazing experience! Things that stood out for me included the sound of gushing water into the basin, scenic views, being air-borne and hearing our guide Nolan's take on the history and the jokes made the trip memorable. Would recommend it 10/10.

Such a cool experience to ride a historic aero car! As someone who is afraid of heights, I did surprisingly fine on this! Our guide was absolutely fantastic with giving us facts about the area while making us laugh.

It was a cute and enjoyable experience with breathtaking views! The attraction lasts around five minutes, with a few bumps along the way that add a bit of fun. I also appreciated their well-organized system that ensures everyone gets a chance to take in the view from both sides.

Very picturesque with lots of garden spaces to explore including an arboretum and rose garden. There's even a pond area with lots of frogs and a few painted turtles. Not a long walk but well worth a visit. It is free and located right beside the butterfly conservatory.

Visiting the Niagara Falls Botanical Gardens was such a lovely experience. The grounds are expansive and beautifully maintained, surrounded by vibrant flowers, majestic trees, and lush greenery at every turn. Within the same area is the Butterfly Conservatory — though it was closed during my visit, it’s definitely on my list for next time. Even without it, the gardens themselves were breathtaking — the perfect spot to stroll, reflect, and capture timeless photos. A truly beautiful place for peaceful walks, weddings, or special occasions.

🌿 Niagara Parks Botanical Gardens – A Peaceful Oasis Near the Falls The Niagara Parks Botanical Gardens is a hidden gem just a short drive from the main Niagara Falls attractions. This beautifully maintained 99-acre garden is perfect for those seeking a peaceful and scenic escape from the busy tourist areas. The gardens are stunning in every season, but especially vibrant in late spring and summer. The rose garden, featuring over 2,400 roses, is a must-see and smells incredible when in full bloom. The butterfly conservatory, located on-site, is a magical experience where you can walk among hundreds of free-flying butterflies in a lush tropical setting. The entire park is free to enter (excluding the Butterfly Conservatory), with wide walking paths and plenty of shady spots for relaxing. It’s also home to the Niagara Parks School of Horticulture, so you’ll see some impressive displays and rare plant varieties. Whether you’re a nature lover, photographer, or just want a quiet place to stroll, the Botanical Gardens are a beautiful and refreshing part of any Niagara Falls visit. ⭐️ Highlights: • Free admission to the gardens • Stunning rose and herb gardens • Peaceful, well-maintained grounds • Butterfly Conservatory (extra fee but worth it) • Ideal for a relaxing walk or picnic

The Butterfly Conservatory in Niagara Falls is a serene and enchanting escape into a tropical paradise. Home to over 2,000 free-flying butterflies, the lush greenhouse features winding paths, waterfalls, and vibrant plant life that create a magical atmosphere. It’s as peaceful, educational, and perfect for families or nature lovers. Whether you’re snapping photos or simply soaking in the beauty, it’s a must-visit gem along the Niagara Parkway. Great place to take the young ones for fun any invoking curiosity.

A great experience. Campus is large and spaced out. Very relaxing day and visit. Wide variety of plants too. Parking is 8 dollars but if you get it there you can use it up at horseshoe falls and not pay more. Lady at the parking booth was so friendly Butterfly garden costs 20 bucks did not do this visit.

The grounds was very upkept. The flowers were beautiful. We walked through the whole garden was very lovely. It was nice weather out. Couldn't ask for a better day.

Lovely gardens within easy walking distance of the falls. Definitely under looked as a destination as it was not crowded even on a very crowded at the falls Sunday. But I guess one has too love flowers because this place had them!!

I love this park. I have visited in all seasons and it never disappoints. The view of the water is amazing. Some days it doesn't even look real. As a bigger person new to hiking I like that this park offers variety. The easier paths are still a bit inclined but nothing too scary. The more hill dominated walks are still nice if you want a challenge. Or if you are feeling crazy there is a mile or so flight of stairs down to the bottom of the gorge. The going down part is fine but coming back up made me rethink all of the moments that led me there. It was worth it as a fitness mile stone none the less. Even with several breaks on the way back. This park never gets old. There is a nice play area for kids, and a paved biking path that I can wait to try once I pick up cycling. The atmosphere is peaceful and its fun to see people enjoying the water in boats or on the lifts in the summer. If picnicking is your thing there are tables and plenty of places to lay out blankets. Lots of parking and its free as well so that's a plus.

This was a really nice park. We had a very enjoyable hike with absolutely beautiful views. We went down the stairs 😳 to the bottom of the gorge and back. The trail was a mix of smooth and flat and some technically difficult spots where you had to climb over rocks. Overall it was a moderatly difficult hike.

Whirlpool State Park is the second best park after Niagara State Park (to me) there. Niagara Gorge Rim Trail is an amazing hiking place across the Niagara river, moderate trekking (stairs to go down and up to the lower gorge). Best whirlpool rapids view is toward 4.3 mile to Fall direction (in the pic), 15/20 min walk (don't need to walk entire trail for best rapid view). 1.9 mile trail is calm and peaceful walk along the river, some places have narrow pass with no guard rails.

Whirlpool State Park is an absolute gem near Niagara Falls! The views of the swirling whirlpool and the turquoise river below are breathtaking. The trails are well-marked and offer a mix of easy walks and more challenging hikes down closer to the water. It’s peaceful, less crowded than the main Niagara Falls area, and perfect for anyone who enjoys nature, photography, or just some quiet time outdoors. A great place to relax, take in the scenery, and appreciate the beauty of the Niagara River Gorge!

This is a great spot to appreciate the Niagara river gorge, the sheer power of the river, and to take in the beauty of what nature has provided for us to enjoy. The unobstructed views of the river and the whirlpool are spectacular. Leave some time to enjoy the paved walking path that parallels the river.

Great spot away from the crowds at Niagara Falls. We rode a rented city bike from Goat Island here. Park provided a beautiful view of the river rapids and a view across to Canada. There is also good view of the Canadian Great Wolf Lodge’s gondola that crosses over part of the river. There are large clean unisex restrooms there with large stalls for privacy. There is also a large parking area and a stop for the free Niagara Shuttle.

Interesting place to see because of the way the Niagara makes a sharp turn to the right. The turn in the Niagara and the speed of the water is what creates the whirlpool. There’s a cable ride over the whirlpool if you’re on the Canada side. You can also take a whirlpool jet boat ride on the Niagara but the site for boarding for the ride is a few miles down stream from the actual whirlpool. Looks like fun but we didn’t get a chance to try it.

We visited this place on our vacation in August and it’s a really nice place to visit. They have many hands on exhibits that adults and children would have fun interacting with. The staff is friendly and helpful. There is also an outside balcony that you can walk around and see the Canada Power House and USA Power House plus the Niagara River.

Great place for kids to spent time learning about power generation and electricity in general. The views are also amazing from here. This build on top of real power plant so we can see the hydro electric dam infrastructure. There are some nice exhibits and movie. Lot of parking and entry is free.

We stopped to see what they had to offer. Entry was free and it wasn’t busy at all. Lots of info about the facility and how it was built. There was also many hands on experiences related to the history of electric power and how it functions. I’m guessing that it must get used for school field trips. They also have a deck area with a nice view of the Niagara and the power vista on both the USA and Canada sides. Nice facility with rooms for groups. Bathrooms are also available.

Finally made it here and we weren't disappointed! We were warmly greeted, given directions on how to use the power play cards, and given recommendations on where to start our visit and what to expect. The center is fun, engaging, and extremely informative! Oh & FREE! ^_^ We started with the movie on the lower level and then walked around, checking out the various exhibits. I loved the construction area. The 4D show was my children's favorite part (& a lot of fun). The staff were all friendly and eager to assist. The view from the observation deck was stunning!!! Highly recommend checking them out. We will definitely be going back!

This was a cool addition to my Niagara trip. It was fun to learn about how power is generated through the plant. Hearing that there are literally giant underground rivers flowing from the falls under the town of Niagara and to the dam was astounding. The view from the tower over the dam was also breathtaking, so I'd recommend coming here.

The center itself was fun but it also had amazing views of the water below! My 10, 12 &14yr had fun as well as my husband &myself. Parking &admission are free plus you get souvenir "worker" badges.

A tier museum and vistas. Totally revamped and modernized from when i was a child. If you spend a full day here, you will come out with the equivalent of a 3 credit course in electrical engineering. Some of the hands on stuff you need a docent to understand. Free EV charging!

I had a wonderful stay at The Tower Hotel. The location is absolutely perfect for visiting Niagara Falls, just steps away from everything. I highly recommend booking a room with a view; I had a view of the Canadian waterfalls and it was truly breathtaking. Watching the falls right from my window was unforgettable, and I don’t regret the upgrade one bit. The room was a bit small, but very modern with all the amenities I needed for one night. The bed was extremely comfortable, which made for a great night’s sleep. Overall, an excellent experience and I would definitely stay here again.

The room I booked has excellent views as described and it smells amazing! Must be some really good essential oils or alike. However, the services were awful. Those two white ladies working at front desk acted so friendly toward white guests while giving me and my mom a slient treatment. No hi, no direct eye contact and avoided to talk to us. When I returned the room keys during check out, again very minimal nonchalant communication - you're good to go. No hope you enjoyed your stay or have a great rest of your day etc. The white guy working at front desk was the only friendly and helpful staff when I asked if I could deposit our luggage before check in time. So two stars are given to him and the room. Attaching my pictures anyways so people could decide if it's worth 1k for an excellent room with shitty services.

My father and I stayed at The Tower Hotel for 2 nights and it truly was a pleasantly surprising stay. The rooms were lovely and clean, spacious with new bathrooms. The location was perfect, you couldn’t be in a better spot. Even though we didn’t have rooms with the view of Niagara Falls, there was an observatory deck that was complimentary for hotel guests to use. Scott was very helpful and friendly, the service makes all the difference! So if you’re looking to stay somewhere in Niagara Falls, look no further! Will definitely recommend to friends and family who plan on visiting Niagara Falls!

We enjoyed our stay! The Tower Hotel stored our bags without a problem. Our room was clean and modern with nice tall windows facing the street and autumn foliage. The espresso machine made good coffee. The reception area had comfortable couches and a beautiful bouquet of white roses. This hotel could use a sauna, especially when it rains outside, that would have made it 5 star, in my book, even with the overpriced restaurant. The IHOP on one of the floors was not worth it unless you don’t mind paying 100 for breakfast. If you do go, make sure they don’t seat you at a table with an obstructed view, that really hurts, when the bill comes. That’s why the four stars.

The location is really good and in fact it may be the best hotel with the best view possible without any other buildings blocking the view The room is very small but understandable I wish the hotel has more facilities and a non ihop restaurant Given it is built in a tower. Can’t expect too much I guess Parking is very expensive plus it is far away. A shuttle is needed to access your car There are some parking available nearby with a cheaper overnight fee so maybe that is a better option

Such a cool room with an awesome view. The service we received was great. The ihop is very expensive though! Was around $70 for breakfast and we shared one meal

I paid for this hotel in September but now it was cancelled and I called them they said they don't know call booking.com. Tower hotel at fallview they even didn't listen to me customer service guy he said I dont know amything about this. I got charge $151.44 and after they cancelled my reservation. this so disgusting and cheap. if I knew they can do this I never make a reservation. I need my refund as they said they can't refund and I have to call my bank and ask for dispute. why I have to call my bank. I make a payment and its done successfully I got email and after taking payment they cancelled it.

We had such a great time at Great Wolf Lodge! My 11-year-old had an absolutely awesome time — from the water slides to the wave pool and all the fun activities throughout the day. Our room was spotless and so comfortable, which made the stay even better. Check-in and check-out were smooth and quick, and the staff were friendly and helpful. The whole place was clean and well organized. There was never a dull moment — it was the perfect mix of fun and relaxation. Definitely a trip we’ll remember and can’t wait to come back!

Our family has had the most amazing experiences here! We have been 4-5 times now and absolutely love it. We just got back from almost a week at the lodge - and had the best time. All the activities are so good. The service is fantastic. Dee in the ice cream shop is always so happy and gives the best service. Amanda in the bathing suit store is so friendly and great. Jonny in the arcade always gave us great service. We enjoy the food. It’s literally like an indoor resort. Very clean and well looked after. If you haven’t been - I highly recommend booking a trip and going! Adults and kids will have an absolute blast! The price may seem high but it’s totally worth it. The experiences and memories are unbeatable!

We recently stayed at Great Wolf Lodge and had a wonderful time! Our room was clean, comfortable, and perfect for our family. The only downside was the lack of a microwave. With young kids, having to leave the room in the middle of the night to warm up a bottle was definitely inconvenient. The water park was fantastic — our kids had an absolute blast! We also enjoyed all the food and onsite services. Everything we tried was delicious, and the service was excellent. Overall, we had a great stay and will definitely be returning. Highly recommend for families!

Had the best time here! Literal fun for the whole family. All staff that we interacted with were helpful and pleasant. Very accommodating as well. The whole facility is spotless, staff are always cleaning and maintaining day and night. The room was also spotless and very comfortable. All the food that we had was also delicious and a large variety to choose from.

Our stay at Great Wolf Lodge Niagara Falls was absolutely amazing! The entire experience was fantastic from start to finish. The staff were all friendly, helpful, and made us feel so welcome. A special shout-out to Victoria, our server at Camp Critter — she was phenomenal! Her service was top-notch, and she went above and beyond to make sure we had everything we needed. She even took the time to explain the lodge’s experiences and all the great offerings available, which made our visit that much better. Victoria truly made our stay unforgettable — from check-in to check-out, everything was perfect. Highly recommend Great Wolf Lodge to anyone looking for a fun, family-friendly getaway! 🐺🌊

Great Wolf Lodge has become a staple for our smaller family vacations where we don't travel state side. The kids are on the cusp of aging out of the themed elements here. Was great when both kids were between the ages of four to eight. We didn't do story time with the animatronic animals, or kids club, or things of that nature. Rides are still good (if you like stairs!) rooms are clean, hotel is clean, and the staff are helpful.

I’ve stayed 3 times now, each experience has been completely different. 1st visit we stayed in a loft suite with 3 beds and a pullout and it was awesome. Beds were comfy, room was clean. We had the dining plan and it was so convenient and easy. We enjoyed the waterpark and arcade. No complaints about our first trip. 2nd trip we stayed in a regular room with 2 beds. We didn’t do the dining plan but still dined in at the restaurant and it was still good! We got a cabana at the waterpark and it wasn’t that impressive. I’ve gotten them plenty of times at fallsview waterpark and theirs are only around $100 and SO much more comfy with wicker patio furniture and cushions. GWL cabanas are around $300 for a small cabana with hard plastic chairs. They aren’t anything to rave about, especially at that price point. The only plus side was being able to order food from a waiter at our cabana and have it delivered to us there. I also rode Niagara River Rapids water slide this trip with my husband and nephew and I went to sit in the middle and the man at the slide told me “you need to sit in the back, heaviest person goes in the back”. I was appalled as I weigh 20lbs less than my husband. We are both fairly thin and similar build.. there is not a drastic difference in our bodies by any means. I explained to him that I am not heavier than him and he said “it’s for your safety, you need to sit in the back or you can’t ride”. They should tell people before boarding that heaviest person needs to go in the back without making assumptions about who weighs more and pointing it out like that. It’s humiliating and it’s not right. 3rd trip was a splurge. We stayed in the Timber Wolf Cottage. It really is a beautiful space, we loved being in there. Kitchen was convenient to have. Kids loved the bunk beds. It was cool, but I prefer being inside the lodge personally. I didn’t like having to leave and go outside in the cold to get to my room. I slept on the pullout couch with my husband and it was the worst sleep of my life. I slept less than 5 hours. The pullout couch is hard as rock and sinks in the middle and the pillows felt like big chunks of foam.. they were very lumpy and the blanket for the pullout couch was rough and coarse. It was so unbelievably uncomfortable. For over $1,100 a night I’d expect better. The kids did the paw pass this time and it was nice to have the things included for them. They had a good time with that and enjoyed the new experiences! We did the waterpark just 1 day and no complains with the waterpark itself, BUT we ate at Buckets for lunch (2 of us and our 1 year old). They encourage you to order online for quicker service, so we did. And it said my total was $34.98, asked for my credit card, processed payment and then my receipt said $38.48 because they added a $3.50 tip to my bill without telling me. Very SLIMY and they wouldn’t do anything about it. There was no option to tip or to skip tip. It just got added in blindly after they give you your total. I was NOT impressed with that and will never do mobile order there again.

Well, I normally stay at the sterling Inn and spa, i thought I would give this hotel a try.Being at the same price point, i guess my expectations were too high. This room offered a beautiful sight of the falls, and that's about it. I stayed in the king suite with jacuzzi. Upon entering the room, there was a couch that was covered in stains. The refrigerator barely kept anything cold. The bathroom lights flickered every time I turned the switch on, the shower head was probably something From the dollar store and provided zero pressure. We were provided with two bath towels and one face cloth. The jacuzzi tub was large And we were very excited about this. Upon turning on the water, adding the bath bomb and turning on the jets, the amount of filth that came out was disgusting. Needless to say, we did not enjoy the tub. Moving on to the main living room, there was no additional plugs for charging phones as all of the plugs were used by the t.V and the lamps. The windows did display a nice view However, the outside of the windows were so dirty that the view was obstructed. The bed was the most uncomfortable bed I have ever slept in, and i'm not confident that the sheets were clean as the top Sheet had stains all over it. Now, did I go down and complain about the room? I did not. Having overheard multiple guests having to be transferred to a different hotel, tried to make the best of it. On our last day, my husband stepped on something causing his foot to bleed, The carpets were disgusting. I did contact guest services after I left and advised them of all the concerns And I was told that because I didn't make any complaints during my stay that the best they could do was to offer me twenty percent off of my next stay. I, of course, will not be returning because how can you price a hotel at a thousand dollars for a weekend, and display the things that I have seen. I shouldn't have to ask for the room to be clean or for the items listed on tbe web page to be supplied. I did ask for a partial refund which I was declined. So as someone who comes to the falls on a regular basis.I will just return to my regular hotel.

Pros- Great location, gorgeous views, nice layout of room and friendly staff. Comfortable, quiet nights sleep. Complimentary coffee was good. Cons- No option for cold water (No refillable bottle station, water cooler or water sitting out by the coffee.) There was no fitted sheets on either bed. Beds had a mattress protector and a flat sheet. Additionally the beds did not have a mattress bag which would make me more comfortable when checking for any issues. However, it was comfortable and a good nights sleep. Chairs in the room were dirty. Common area bathroom by the check in could be cleaner. Lastly, would like this to be maintained better with little issues here and there. For the price I would expect better but overall a good stay.

I would not recommend this place to anyone I love or care about. I just stayed here for my honeymoon, and thankfully we weren’t at the hotel much because it was not a great experience. The only saving grace this place has is the location to the falls and the view. We started our trip by calling ahead to see if we could get an early check in. We were informed that we couldn’t get early check in (which we were completely okay with) but we could come in early and pre-register so when our room is available, we could skip the line and grab our keys from the Bellman. While we were checking in, we were surprised to find out that parking is $50 a night (we parked at the fallsview casino for $35 total). So, we pre-registered and headed out to check out everything around us. We were told we could come back around 3:30 to see if our room was ready. We came back around 4 and was told to wait 10 minutes because our room was being cleaned. We waited over 45 minutes and kept being told our room was being cleaned but when asked how long, he said he didn’t actually know because he didn’t actually know if it was being cleaned or not. We had a reservation at 5 so we had to leave. At this point we had all our bags because we had assumed we would have our room, so we tried to check our bags in with the bellman, who told us to leave our bags on the cart in the lobby because he wouldn’t be there when we got back. We were extremely nervous to leave our bags in the lobby, so we asked the front desk staff what to do. They told us they’d handle it, which I will give them credit, the bags were all accounted for and were put in the bellman storage. When we finally got back to the hotel at 7:30, worried if we had a room or not, we did in fact have a room. At this point we were being checked in by the manager. When we told him that this was our third time today trying to check in, he told us it was “So sad”. When we checked out my husband informed the front desk clerk about how disappointed he was in the check in process, there was zero indication of passing this along. They charge you for the coffee, towels and anything “complementary” or “free” with their resort fee. We went to the pool, and the sauna wouldn’t turn on and the hot tub was cold. We were really trying to be optimistic, because we saw signs that they were doing renovations. To be positive the incline railway is extremely close and gets you to the falls really quickly! If you are looking to book a room here. Fallsview rooms seem to be above the 7th floor and River view rooms are between the 2nd and 7th floor. We were on the 7th floor and we could see the top of the falls.

The hotel is unscrupulous and dingy. I stayed here for a night and regretted every moment. Booked through travel app on seeing good ratings. Paid top dollar on a Friday. Checked in between 23:00- 00:00 and was shook to be put in the roadside motel on the strip parking next to applebees. The place maybe worse than a homeless shelter .Third class service. Wanted to cancel but was too tired to speak to the booking website. The front desk agents was rude , grumpy and should probably look at changing their passive aggressive behaviour. Charged me an extra 30 bucks to actually stay in the bldg. 7th floor corner room allotted. Such a dingy place again. Very dated and the room layout is absurd. As soon as you get in there’s a wash basin with a tiny cubicle style toilet. Very sad indeed. The beds were messy to begin with and the smell of old moldy carpet was overwhelming. The furniture stripped and an empty non working mini bar fridge from 1985. Maybe the only thing left is to raze this property to the ground !!! Hope this review is read by people and they are aware of the problem beforehand. Pay 100-200 extra and stay at a newer hotel. This is not a hotel but a relic. I forgot to add the extra 50 dollars to park at the hotel !!!! Destination charge applicable too ( But this hotel is the wrong destination!!)

Had a nice stay. Great location. Friendly staff. Elevators were dirty and there is no maid service. The bathroom had 2 showers and no vanity or shelf for toiletries. Very odd. Bedding was comfortable and view was incredible. Parking was very expensive.

For the price of a two night stay you truly have far better options than this place. For two nights and parking my bill was over $900. The tap in the bath room did not work, only warm water. The water pressure in the shower is, well let’s say it sucked! They did not come and change the towels for us. No fitted sheet on the bed, just a flat sheet that was too small for a king bed. They did not come to make the bed. The place is not very clean. The staff, I don't think I saw anyone smile. $50 a night for parking. I ask for the MAT tax to be removed, and they refused, that is the only place in our 3 days in Niagara Falls that refused to do so. From what I see they do not respond to google reviews, that just tells me that the management has no respect for us the customer, and could care less how the staff treats a customer. Do yourself a big favor, don’t stay at this place, better choices at the same or lessor price. I will never go back.

Perfect location, centrally located… but horrible service, I had to ask twice for towels. We came back from a tour behind the falls, and wanted to take a jacuzzi in our suite on the 19th floor, only to find a small note at the concierge saying water might be off for the next four hours. When we got to our room the water was back on, but filled the tub with rust and iron deposits. We were told to let it run for 30 minutes and it would stop… two days later we still weren’t able to use our jacuzzi. When we complained, they offered us breakfast at Applebees, or they would move us to a less desirable hotel with out the same view. I’m completely disappointed. For our wedding anniversary we had a tub of brown water, yuk. They should have at least refunded us the difference of a jacuzzi suite, being we weren’t able to use the jacuzzi. Stay at the embassy suites, they are located right next door and have a much nicer hotel, with the same view.

Parking was HORRIBLE! Enough said. Way overpriced! For the price we paid, breakfast should have been included! This hotel is a DO NOT STAY! They claimed it is a fire hazard to have a microwave in a hotel room.....This is the first time I have ever heard of such nonsense! Not okay to take a screaming baby to a whole other floor to heat up a bottle. Not acceptable at all, especially when you have to wait cause there is a line to use ONE microwave for many many many people. Not to mention, the room was outdated, and 100% a fall hazard for a small child. We stayed on the 3rd floor and the window screen just popped out like NOTHING. My toddlers could have fallen to their death. Very easy for a child to climb and boom! Lawsuit waiting to happen and fatality. NOT SAFE AT ALL FOR SMALL CHILDREN! There should be safety locks on the windows (cages)! I would NEVER stay there again. The air did not work, had to fight with hotel staff to get towels and pillows (and we still did not get enough to accommodate all us) and the tub would not drain properly! DO NOT stay here! The ONLY plus was that it was connected to the Waterpark. Other then that, complete TRASH!

Recently stayed here for 3 nights while visiting Niagara/Toronto from New Jersey. Overall a good experience. We up-paid for Waterpark access on our 1st day which my husband and 9yo son really enjoyed, despite it being very hot inside. During that time we had our luggage stored in their 'secure room' until check in at 4pm. We were given coat-check style slips for it but its basically a locked closet FULL of peoples luggage. No one confirmed our slips at the end, so if you have real valuables/passports, keep it on you. As other people stated, the lobby and check-in process was nuts. Huge line, tons of people, very chaotic. It was a real scene!! Be prepared to carry your luggage up lots of stairs. Despite the stairs, a 2nd floor room meant a pretty quiet stay. I was worried about noise but it wasn't a problem (we also packed a sound machine). Temperature was comfortable and our room was clean enough. Beds/bedding seemed clean and bathroom was decent. We didn't use housekeeping but I asked the front desk during a quiet time for more toilet paper and towels. She took our room number and said they'd be sent up. They never were. On the bright side, location is amazing. You can walk to the falls in 5 minutes. Our experience with the parking lot was pretty much fine. Thankfully no issues with our car/contents and with lots of coming and going we only needed to use the 'overflow lot' one time. There's room for improvement here (get rid of all the dirty carpet!!!) but overall, we had a good stay. The good outweighed the bad.

This was unfortunately the worst hotel experience I’ve had. Upon entering our room, it was immediately clear that it had not been properly cleaned or cleaned at all. The bathroom had moldy walls and curtains, with hair left on both the shower curtain and tub. The air quality was very poor — the vents and filters clearly need to be cleaned, as my children were coughing throughout the night. The beds were uncomfortable, and the noise level was unbearable. We could hear constant banging on the walls, children running, and people shouting late into the night, making it nearly impossible to sleep. Customer service was equally disappointing. When I raised my concerns, the front desk staff member was dismissive and unprofessional, as though I was asking for a favor rather than addressing a legitimate issue with a service I paid for. After waiting nearly an hour for assistance, we were only brought basic supplies (soap and conditioner). I agreed when asked if I wanted the room cleaned, but no one ever returned to do so. Overall, this hotel failed to meet even basic standards of cleanliness, comfort, and professionalism. Based on this experience, I would not recommend Skyline Hotel Niagara Falls and will not be returning.

My family and I usually love it here! This was our fourth visit, and the worst. We paid extra for a room upgrade providing bunk beds for our kids. For a premium price, the room was disappointing. It started on check in. We did so online but still had to wait in a line that took over an hour to get our room keys. Upon entry, we noticed wallpaper was literally hanging and falling off the walls. The outlet in the washroom had a huge burn mark on it (dollar store fix), alarm clock did not work and our cheap universal tv remote did not work properly with the outdated tv. There were dust bunnies and a pile of hair in the washroom corner. I understand this is the last week of summer before school starts and it’s very busy BUT there has to be a cap on how many people are allowed day passes. The whole waterpark was so overcrowded. The outdoor pool was so congested you couldn’t move without bumping in to someone. Same with the main pool. It really took away from our experience having booked in advance. They clearly aren’t putting money into upkeeping the grounds, so why be so greedy to accept every walk in and ruin it for returning guests that had a reservation? I understand that this place isn’t a 5 star and we go in knowing and understanding this. This visit on all levels was disappointing.

Hotel did what we needed it to do and truthfully price was as good as you’re going to get in Niagara Falls. But this hotel is desperately in need of upgrades and fixes to everything from the carpeting to the atrium areas where people hang out. Even the parking garage was in desperate need of some cleaning, so much black soot. Staff were helpful and did a good job but hotel itself needs a boost. Water park was well kept for the most part and staff were very friendly but the kid splash area wasn’t as good as we hoped.

Unfortunately after this being are second time coming this year 2 nights in July Room was clean but very dusty. We enjoyed are time in July. We recently stayed in August for 2 nights. Getting checked in @ 4 told are home wasn't ready. Are luggage was put in a locked closet due to the room not ready. 1 hour later had to get in a long line to get her room cards. We was given a room with a connecting door to it that creep us out. Go back downstairs get back in line to receive another room. This room was dusty and had blood on the sheets we noticed it @ 1am. Called the front desk gave us the option to change rooms or have someone come & change the bedding. The tub had rust stains inside it was hair all over the sink. So unfortunately we WILL NOT BE COMING BACK no time soon.

Stayed here a few weeks ago with my husband and our kids. Staff were pleasant and helpful. The location was great coming and going to the waterpark. The room itself was gross. Walls were dirty, toilet lid had streaks on it, bathroom vent was absolutely disgusting. The bed didn’t even a fitted sheet, it was made with a regular flat sheet that didn’t stay on the mattress whatsoever. The curtains smelled and were not fully secured on the track. The armchair in the corner was filthy: I took photos and then quickly cleaned it all because it was just gross. (Yes I travel with my own cleaning wipes). Very disappointing, especially considering the $500 we spent (for room and waterpark passes)

We stayed at this hotel expecting Hilton-level service, but unfortunately, our experience left much to be desired. Upon arrival, there was no bellhop available to assist us with our luggage. We had to manage the baggage cart and bring everything to the room on our own – which is quite unexpected at a hotel of this level. In the next morning, we left the room at 9:00 AM and returned at 4:00 PM after a long, wet day at Niagara Falls, expecting a clean and ready room with fresh towels. Unfortunately, the room hadn’t been cleaned, and there were no fresh towels provided. When we asked the front desk, we were told housekeeping might come as late as 6:00 PM – something we were never informed of, and definitely not standard in a hotel of this category. The parking fee was also disappointing – CAD $25 per night, while just across the street there's a public lot for only CAD $10. When we questioned this, we were simply told that “land here is expensive,” which doesn’t feel like a thoughtful or guest-friendly explanation. It’s surprising that management didn’t consider offering a small gesture, like a coupon to the Starbucks just across from the reception, to make the wait for housekeeping more pleasant – especially given the inconvenience. Such a simple gesture could have made a real difference in our experience. The room itself was large and comfortable, but the refrigerator was quite noisy. Overall, the hotel has potential thanks to its location and facilities, but the service, communication, and management decisions fell below what we’ve come to expect from Hilton.

This hotel sticks out like a sore thumb from many of the other Hilton properties I’ve stayed in. This review will focus on amenities and service provided to diamond status members. 1. No upgrade offered - hotel was full it seemed. I get it. But a mention would have be nice. 2. No cookies offered at check-in 3. Tried to call to ask for an earlier check-in. After 15 minutes on hold, the conversation was unproductive: “room is not ready yet, but if you want to try to come earlier you can try. No guarantees” 4. Complimentary diamond breakfast is a $12 voucher. According to Hilton standards vouchers are for US hotels only and intentionally continental breakfast is offered. Coincidentally $12 does not cover continental breakfast at the hotel. See picture of the menu. I paid an extra $12 for the buffet which consisted of powdered eggs, cheap syrup, sausage and no bacon, and cold cubed potatoes. In general this seems to be one of those locations that are part of the Hilton family by convenience but rely so heavily on tourism and tour groups that offering a high quality Hilton service seems unnecessary.

This DoubleTree is in an excellent location in Niagara Falls, ON. We had a fallsview room, which was well worth the slightly higher price than other rooms. The front desk and room service staff were all friendly. The hotel was very clean and well-kept. I couldn't have asked for a better stay.

Price is fair for what you get! Was scared because Niagara has turned very popular for parties and had before a bad experience in a hotel smelling just cigarettes and this time I was going with my newborn. I didn’t want to spend a crazy amount of money for one night in Niagara, found this hotel which its price isn’t the cheapest but also is very accessible, got there with my family (we were celebrating my moms birthday) and we had a very nice first impression! Lobby is so nice, the place looks renovated and very clean! Staff is very friendly! Special mention to valet parking staff! Rooms are clean and comfy for one weekend The room has a mini fridge which was very useful for a new momma breastfeeding and pumping milk! They also provided a crib for my little one, it wasn’t the newest or best crib but it was very helpful for us! Location is amazing, walking distance to the falls! Would definitely go back!

We attended the doubletree for a hockey tournament recently and we were pleasantly surprised. The hotel is great, it’s clean and tidy, staff if prompt and courteous, and the rooms are very good. They have a pool, hut tub, sauna, huge lobby and a in house restaurant that serves good food, and a star bucks for coffee and treats. Overall we rate it a 4 star. Minor fixes needed like most older hotels. The bathroom sink drained slow, and the tub tap was a bit leaky, and some of the guests in our group complained of room odour, but ours was nice.

Well appointed rooms and close enough to walk to get any conveniences. Service was very poor. My room key-card stopped working and couldn't get back into my room in the morning. After a visit to lobby and delayed wait for house keeping to open my room (25min), I missed my pre-booked shuttle to get to my coach by 10min at check out. Both house keeping and front lobby staff said there were issues with the system that morning, possibly due to daylight savings. When I asked if the hotel could possibly cover a 10min Uber ride to my coach, the manager said key-cards fail all the time and not their fault, however it was my fault for not allowing enough time. She came across very accusatory and angry. She implied that I made up the story and just wanted a free taxi. I have stayed at Double Tree and The Hilton chain many times abd have never come across this poor service. Based on that I would not recommend Double Tree Niagara.

Safi at the front desk was exceptional when checking me in. Although I had booked through a third party and wasn't eligible for my HiltonHonors benefits, he was honest and great at explaining why. He was also able to accommodate an early check in, which was much appreciated. Location is great. We did not visit the restaurant or bar. Subtracting a star because I had reviewed/budgeted the booking on my Hilton app and the parking states $25/day on there, but when we arrived, there is now a sticker taped over a previous price stating $35. I did sign to agree to the $35/night as I hadn't originally noticed when checking in, but felt somewhat cheapened when the hotel would not honor the price on their app... The staff was great and very polite but explained they would not reduce the price by $10. Not sure why, when it seems like a Hilton error that the prices are different.

⭐️⭐️⭐️⭐️⭐️ Our stay at the Hyatt by the Falls was absolutely unforgettable! From the moment we arrived, everything felt perfect. The scenery was breathtaking, and our room exceeded every expectation—it was spacious, beautifully designed, with a cozy sitting area and a bed that overlooked the attractions of the falls lit up at night. Waking up to that view was simply magical. The rooftop patio made us feel like we had been transported to another country—so peaceful and stunning. The pool was pristine, perfectly heated, and so inviting. Breakfast felt like dining in a top restaurant, with fresh, delicious options that tasted like they were made to order. But what truly made our experience stand out was the staff. Kristine the manager - Tom - and all the staff on in that night..Every single person we met was warm, welcoming, and full of genuine smiles. Their kindness and attention to detail made us feel cared for in a way that was truly stellar. If you’re looking for comfort, beauty, and service that shines, this is the place. You will not be disappointed—The Rockstar and I can’t wait to come back!

Really enjoyed our stay. Ravie and Alonso "George" were very very helpful. If you can get a room with a view of the fireworks that was nice. There is a rooftop deck to watch from if you can't see from your room. Breakfast was very good. If you want to be close to the border highly recommended. About a 5 minute walk to the falls. Parking is in a garage 1/2 a block away, but Hyatt electronically validates and that worked very well. Thanks Ravie and George!

Honestly based on the mixed reviews I was worried about the quality of the hotel. However, everything turned out great. Yes it's annoying to park across the street in the parking garage, but at least that means there's always plenty of parking and the hotel will pay the parking fee. For being able to walk to Niagara falls or to Canada, not having to compete and pay enormous amounts for those parking? Worth it. The room was clean and comfortable. We had an odd number room so we were able to see Canada and the 10pm fireworks from our room. The breakfast was fine for hotel breakfast. Rob does an excellent job. The location i think is the best part but it was definitely a great experience overall.

This hotel is amazing! Warren was so kind and accommodating! Kelsey was very attentive and helped me into my wedding dress. They truly go above and beyond for there guest. The breakfast bar is amazing. The beds are so comfy, the rooms are so nice and the view is amazing!

The location is great as it's located five minutes walking distance from the falls. The room was clean, and the hotel has a rooftop which is perfect to see fireworks nears the falls at night. Parking was free during our stay. We parked in the public garage right across the street and brought the ticket to the hotel staff to validate. To our pleasant surprise, the breakfast was complimentary. I don't believe this is the norm as the hotel staff mention it's usually $11 per person.

Front desk service was great. Location is nice and close to the falls. Room is dated and very tired. The couch was heavily worn and stained. Pillows smelled like wet dogs. The heating unit in the room was the loudest I’ve ever heard. Not quite as loud a ball bearings in the blender but there was certainly something wrong with the unit. The shower area wasn’t really clean as the previous guests had left hair elastics in the shower and they were still there. Considering the price being asked I’d expect 1) either a lower rate for a dated hotel or 2) a cleaner more updated room for the price

We stayed here for one night. The hotel is clean and the staff were very kind and welcoming. The furniture and decor are old-fashioned and outdated, but well-kept. There’s a small rooftop lounge area with a few chairs, which is nice but quite empty. They also have a nice pool. The location is close to Niagara Falls Park, which is convenient, though the area around the hotel didn’t feel very safe and most nearby stores were closed

I stayed here years ago with my husband who has since passed. This trip was with my daughter and 3 granddaughters. There have been updates since last time that keep it fresh & modern. Location is walkable to the falls & other attractions. Only comment was they don't have a breakfast buffet. We managed fine without it. I would stay there any time I'm in the area.

I wouldn’t call this the worst stay, but it definitely wasn’t great either. Housekeeping did their job well and kept the room clean, but the rest of the experience was lacking. The vending machines were mislabeled and half the time you had to gamble just to get a bottle of water. The bathroom had no fan, so after a shower it turned into a humid box. The balcony was a nice touch, but the “view” was just the parking lot, which isn’t exactly relaxing. For the price, I expected more comfort and attention to detail. Overall, the hotel feels like it needs some upgrades and better management. not awful, but not somewhere I’d rush back to.

Whenever I travel, I rate a hotel based on three main aspects: 1. Location 2. Cleanliness 3. Room comfort, especially how comfortable the beds are. This hotel met all three of my qualifications! The location was convenient, the hotel was very clean, and the beds were comfortable. Overall, my stay was very pleasant, and I definitely recommend this hotel.

Our stay was great! The room was nice and pristine and the cleaners were very kind and welcoming! I got the fifth story of the hotel with a deck and the view was great. I spent a lot of time out there listening to music, writing, watching the fireworks, and listening to a random guy play acoustic guitar below the hotel. It was great.

Great place! Friendly staff. Room looks to be newly renovated, we really liked the decor. Beds and pillows were very comfortable. Free parking and plenty of it. The hotel is located close to everything but a bit of a hike if you plan to walk to Clifton Hill's. Take the trolley down to the Falls it's just outside the front door. Oh and the pool area is a bonus. Highly recommend.

We had a wonderful stay at this hotel in Niagara Falls! The location couldn’t be better—right in the center, just steps away from all the main attractions. The staff were incredibly friendly and helpful, always going out of their way to make sure we felt welcome and comfortable. Everything about the experience was smooth and enjoyable, and I would definitely stay here again on my next visit. Highly recommended!

I used my IHG free night to stay here with my family. Only thing I had to pay was a US$17 "resort fee." But I'm not sure what that really covers and I wouldn't call this place a "resort." The room chair was worn, the shower curtain could not prevent water from spraying on the floor, the front door creaks at night, but otherwise a good stay. Clean room, good shower water pressure, comfy beds. With 3 ladies, it was nice to have one sink in the bathroom and one outside it. We stayed only one night, so did not take advantage of other amenities. We enjoyed the comp tickets to the Skylon Tower! The front desk offered it to me as an IHG Elite member.

I am here now. May 13, 2025. First, the breakfast is not complimentary. It is from I-hop restaurant that is in the lobby, costing 30$ a meal for just a basic breakfast. The room is dirty with old stained mattresses and cots. The linen is old and stained, the carpet is stained. The tv is 13 inch, very hard to watch. There was a surprise 20$ parking fee daily to park your vehicle in THEIR parking lot. The shower and bathroom are in horrible shape for the cost of the room. I am adding some pics to validate what I am telling you. Lobby is nice but once you get passed that to your room, all downhill from there. 😒

We booked this hotel for my Uncle vising me from USA. As soon as they got into the room, my Aunt found that the there was leakage of water right on the top of toilet. We told the front desk but they did not give us any new room. Next morning my uncle and their little kid was sleeping and found bed bug at 6am. They again went to the front desk but no help was provided from the management whatsoever. They offered full refund but that doesn’t compensate the touble they had to go through on their vacation. I would really want to warn anyone thinking to book this hotel to please save your time and Money. This bad experience will be with my family forever about Visiting Canada. This is so disappointing. Be aware

Do not waste your money. They don't tell you the hotel is under construction when you book your room. Jackhammers going all day including the weekend until 6pm . No hot water in our room. Pool not open. Gym not open. Breakfast is only cold cereal, toast or muffin. NOT breakfast. No free parking. This is a terrible hotel

Close to the falls and city. Decent hotel to lay your head at night. Really clean and tidy. My room had a (older) coffee machine alone with tea and coffee as well as a mini fridge. Depending on your room you might get a nice enough view. The room comes with breakfast which has a decent variety of things.

The rooms were okay, but not for the pricing. We weren't informed of the hidden fees until checking in. They charge $20 for parking and $3.50 for a bottle of water. We got the king room with jacuzzi. The fan is super loud. When we got into the room it wass freezing cold. The staff came and tried to fix it but said she would have to call someone else. We ended up fixing it ourselves. They give you a $15 voucher for IHOP, but that won't even cover 1 meal. $25 at least for a basic breakfast, which is ridiculous. The coffee machine in the lobby was "out of service."

Dirty room. Chairs had white stains.Tv and bed sheets dirty. I asked for another room and the front desk clerk was very nice about it. He gave me another room but the second and third room were dirty. I left and they never refunded me my money.

Showed up to the hotel November 23after making the reservations in August. Was never informed of change to parking situation and that the hotel is under construction. We checked into our accessible king room, to find out our selves that we were put into a king room we jacuzzi. Sounds great but my wife has leg issues that she can’t lift leg over the tub. Making that “upgrade” useles. Not to mention when we booked it was told to us that we had free parking. When we checked out we had to pay for parking. The price is not the issue but if you advertise free parking, I’m expected free parking

This was a pretty good hotel to stay in. We got a fifth floor room in the hotel part of the complex and the view was great. There was a deck with two chairs to hang out on and the room was clean. The cleaning people came by to clean our room midway through our stay, and they were very kind people. The location is decent because the road beside the hotel leads right down to the falls area. Overall, a pretty good stay.

This is a motel not a hotel. For the price and location we were happy enough however earplugs would have been very nice to have. Everytime our neighbors turned on the water or flush the toilet we could hear the lound sound through the walls. That said the bed was clean, the pillows were comfortable enough, and room service cleaned while we were out. COMPLAINTS: 1. Spotted mold on the window-side of the curtains (so when the curtains were closed. We did not turn on the AC unit since we didnt want that in the air). Was also some spots of mold or something near the ceiling of the the bathroom. 2. Lastly, there wasn't enough parking, so we had to go to a different parking lot and walk through a small alley to get back. Thankfully the front desk was helpful giving us directions and a pass for Free Parking.

Iv stayed here a few times. And have had a run in twice with the woman that thinks she is barbie at the front desk about nonsense. Personally i think she should not be in this line of work. Other staff around the hotel are pleasant. But front desk needs a lesson in hospitality. I'm pretty sure I'll just go back to staying at the days inn where they don't whine about everything. People are on vacation not in jail. And it's not the first trip to niagara we are here once a month

At the time of this review. According to Google, this hotel is rated at a 3.5 which I believe is an accurate rating. The staff was extremely helpful and did everything they could to enhance my stay. They room was quiet and clean. But, it is serious need of maintenance. For instance, the room was clean but the bathroom faucet was loose and flopped around. Sometimes it would shut off completely. Many times, it would only reduce the flow to a steady trickle. If Management reinvested funds back into the property. They would be able to save money, plus could justify a rate increase.

For the price, this hotel is a good option! With breakfast and parking included in the price it makes it affordable. The buffet breakfast had plenty of options to feed even a picky eater. The hotel is clean and the staff were friendly. That being said the hotel definitely needs some upgrades! Our king bed was broken and we rolled into the middle. Also our AC unit was broken in our room, so they added a portable AC which worked, but was very loud. The room was slightly updated, like putting lipstick on a pig! It looks good, but served no purpose. Functionality things are falling apart. Either way if you need and affordable option the Quality Inn can be a good choice.

I have to say I have never had such a bad experience with the front desk. There was an older man that was just cranky and was annoyed if you had any questions at all. So with that said we had to change rooms when we first got there because there were holes in the curtains and they would not close. They switched our room and that went smoothly and was so much happier with the new accommodations. Overall for the price and location it was a decent hotel.

I’ve stayed at this location before in the tower suites and had a great stay and wonderful service. This time, really not. The motel side of the hotel is not up to par and they don’t make it clear what you’re booking online. I booked the same thing as last time and got a way different quality room. Furthermore the hire haired gentleman at the counter shouldn’t be working in a customer facing role. I get there may be some issues going on there but how is this person the only one at the desk serving customers at check in? The other staff range from competent to friendly but it’s WILD this dude referred to in so many reviews keeps his front desk job. I switched to this location from the comfort inn, but after this stay I’d rather pay for parking and have a much better stay and service level.

I stayed here for two nights and it was an amazing experience! The hotel was clean, comfortable, and very welcoming. The room was perfect and had everything I needed for a relaxing stay. A special thank you to Terry, who gave us outstanding service throughout our visit. He was friendly, helpful, and truly went the extra mile to make our stay memorable. It’s rare to come across such genuine hospitality, and he made a big difference in our experience. I highly recommend this hotel and will definitely come back again!

My wife and I, had the pleasure or staying at Super8 North in Niagara Falls, Canada. We had a king bed, which was very comfortable, very clean room, no odor or worn carpet, linens were fresh, bathroom in good working order with ample hot water. We found the breakfast adequate what we expected with cereal, toast, orange juice, and coffee for a continental feast and ample seating area. The customer service was excellent, friendly and fast, from check in to check out. All questions were answered and printed out maps of where we needed to go was supplied to us. Excellent experience and we will be going back to this motel again. We were very happy and will recommend this to all our friends. Neil T

I loved the hotel room! It was nice and spacious, and the bathroom was huge! And the beds were pretty good. It was near Niagara Falls, which was very nice because I went there for my vacation. This hotel was reasonably priced. But a small downside to the hotel is the breakfast as it only had bread (no bagels), cereal, juice, and coffee. But even with that minor problem, I would recommend this hotel to anyone, especially if they are going to see the Niagara Falls.

Super 8 isn’t a fancy hotel but was clean and quiet. The rooms are old and need some updated but nothing unsanitary. A safe, bug free, clean room that doesn’t charge for parking for close to $100 a night is very unusual in Niagara Falls.

Terry from the reception was kind and helpful. The housekeeping was friendly and helpful. Always cleaning the room voluntarily. The AC and wifi were good. The room is clean. Good to have a free breakfast. They were generous, did not charge me for parking and let me do a late check-out. I stayed for three days. They let me choose a room because it's very accessible to the senior citizens with me not to use the second floor using the stairs

I completed the check in online and had prepaid for my room when originally booked. My husband and I came to check in to our room. We were charged again for the room as the staff at the front admitted to not reading and just charging (Which was also a cheaper rate than what I was charged, he didn't offer to give us the discounted price). He couldn't rectify the situation in a timely manner due to not completing his due diligence. Funds are now on hold due to this error affecting our trip moving forward. He didn't seem to care that he made the error, nor did he try to make anything truly better. Once we got to our room it smelled disgusting and musty, the lights wouldn't turn on. There were stains in the carpet, curtains were broken and no air movement. Turns out when I opened the fridge it was leaking into the carpet. After an already terrible check in experience we had to go back to the front office to change our rooms. We got to the next room, no stains in the floor not too sure why we were given such a terrible room at the start? See attached photos for our first room. Update; the solution the owner came up with was 20% off my next stay. Which is not a solution as after my experience I wouldn't be considering that even as an option.

Absolutely terrible stay. The room was filthy, the shower curtain was stained and disgusting, and the shower head leaked all over the place. Clearly, no one here cares about maintenance or cleanliness. To make matters worse, they advertise a “continental breakfast.” It was literally just stale cereal and cheap toast with butter and jam. This place is misleading, dirty, and not worth a dime. Save yourself the frustration and book somewhere else.

Super friendly staff. Just walked in and 10 minutes later we were sitting in the helicopter. Great pilot and an amazing flight. Wonderful photo opportunity and the falls from above. We loved it. And reasonable prices for an 12 min flight. Highly recommended.

Cathy at front desk is very kind and super helpful. The whole team there were tremendous and friendly. The views from the sky are just magnificent and the whole experience is so, so wonderful. It's an absolute must thing to do when visiting Niagara Falls. The whole experience was incredible and so I did it twice! If you have a car, they have a free car park. If you are a tourist like I was and bought the Niagara Falls Pass you can use the WEGO bus to Aero Car and once you stop there you walk through the parking lot, and walk until you see traffic lights on Victoria Ave, turn left and on the right hand side you will see the location. It should be no more than a 5 minute walk from Aero Car. If I ever come to Niagara Falls again, I will definitely do it all over again!

Flying in a helicopter over Niagara Falls is a breathtaking experience, offering stunning aerial views of the panoramic scenery create a thrilling and unforgettable adventure.Total 12 minutes flight time.

What can I say ..."absolutely amazing 🤩", my wife and I were visiting the area for another attraction when we saw the helicopters coming in to land, we had a quick Google search and discovered the Niagara Helicopter company. The heliport is not even a 10 min walk away from the Niagara whirlpool aerocar, so if comitgrom the falls area you can easily jump on the WEGO bus to reach it. The car park was very busy with coaches pulling up aswell, we thought there's no chance we'll fly today but the friendly girl at the desk said there's 3 helicopters working in a constant rotation, even with a queue we were waiting at the gate ready to board in under 15 mins.. the ground crew guys were friendly and joking with us, which put two nervous flyers at ease. Just before boarding a photographer grabs some snaps and then your helped onboard and they assist with your belts, then up up and away, the views from above the Niagara river falls are truly awe inspiring, there is an audio commentary playing while you are on your tour which provides some great facts and history. Overall this might be one of the best experiences we've had while on holiday in Canada, thank you Niagara Helicopters for an amazing experience... There are some refreshments/washrooms available etc, aswell as a gift shop ( 5% discount when you show your flight ticket) and photo collection store.. 3 photos cost us $55, a little costly but great shots and a perfect memory. I really can't express how much my wife and I enjoyed this experience, so I recommend this, an absolute must do if your visiting Niagara Falls.

🌟 Ready to take your adventure to new heights? 🌟 We just flew with Niagara Helicopters Limited, and wow, what an experience! 🚁 Did you know that they’ve been giving breathtaking aerial views of Niagara Falls for over 50 years? That’s right! Their staff is super friendly and packed with knowledge about the falls. Want to see the world from above? We say, “Go for it!” 🌈✨ If you've had a fantastic ride, drop a review and let others know! Your words could inspire someone’s next adventure! 💬👇 #NiagaraHelicopters #AdventureAwaits

Amazing experience! It's a short tour but what a view!!! Took my daughter and we were both thrilled.

Love it... Try to stand on closer to pilot while taking first picture... More chances that 2 of you can get in the front seats. Don't forget to record video. (No selfie stick allowed). Take your parents or kids with you... Make their dream come true. Enjoy!

The staff were extremely friendly and always willing to help.Check-in was quick and made me feel very welcome. The room was clean, spacious, and well-maintained.The bed was comfortable, and I slept really well. For a budget-friendly stay, the quality exceeded my expectations. Overall, great value for money—I’d happily stay here again!

Everytime me and my family go to the falls we stay at this place I like it very quiet cozy and rooms are very clean don't smell and the staff is so amazing I recommend this place and the rates are cheap too

This hotel is terrible. I stayed for one week while in transit looking for homes and the entire place was full of marijuana smoke. Additionally, there were cockroaches in the suite and nobody ever came to clean or give fresh towels. I could not stay there for most of the days even though I had to work remotely because the internet never worked and the smell from the adjacent rooms was so bad I went to internet cafes. After I checked out they refused to return my deposit citing that I had smoked in my room. Avoid if you can. They only care about taking as much money from you as they can.

Very nice hotel. Very convenient location. Lots of parking available. Everything near by. Friendly staff. Reasonable price.

Love this hotel! Stayed here twice and had a wonderful experience. The staff is very friendly and attentive. 10/10 recommend! Very clean rooms and free parking.

Room were in good condition. Environment was really impressive. Five star rating service.

Amazing hospitality and family loved the friendly staff and accommodations...Great value for the location and experience.