The 45 best pet-friendly places and activities in Aix-en-Provence

Villa Saint-Ange is a stunning property, beautifully designed with serene surroundings and tasteful details. While the aesthetics and most of the staff were truly wonderful, unfortunately, my experience during a recent one-night stay did not live up to the level of service I expected from a property of this caliber. Upon check-in just after 5:00 PM, I was informed I would receive a complimentary welcome plate, with the option to have it delivered immediately or later in the evening. I opted for 7:30 PM, but despite reminding the front desk, the welcome plate never arrived. I was also told that the pool would remain open until 8:00 PM and that poolside service was available. I arrived around 6:30 PM and was informed that towels were no longer being distributed for the evening, though the attendant did make an exception and provided two. When I tried to order a beverage, I was told that service had already stopped—contrary to what I had been told at check-in. While I was in the pool, the attendant began closing umbrellas—including mine—even though the sun doesn't set until approximately 9:30 PM this time of year. Interestingly, a few loungers down, another guest’s umbrella remained open. About 30 minutes later, I saw that same guest approached and offered beverages, which were later delivered by the same attendant who had told me service had ended. While most of the team was professional and courteous—particularly at the front desk and valet—these inconsistencies in communication and service impacted the overall experience. I was traveling through the area and only stayed for one night, but sadly, my brief stay fell short of the standard I had anticipated. With some attention to consistency and guest follow-through, Villa Saint-Ange has the potential to offer a truly exceptional experience.

Beautiful hotel. And exceptional grounds. Location is really convenient to Aix. Pool is a great place to relax though the beds fill up quickly. Little touches at the hotel - hats, towels, sandals and beach bag - are wonderful. Hotel staff were very friendly and warm. We found the pool staff to be friendly though the service was only average. The restaurant is beautiful and the outdoor grounds are amazing sitting by the waterfall. We found the restaurant staff to be a little pretentious and cold both at breakfast and at dinner. Our meal was a bit of a mix up, serving our mains before our appetizer, which is a little extraordinary for a 5 star. That said the food was very good. Beautiful hotel. Would definitely recommend though be prepared to spend $ :)

We stayed at the hotel for five nights. Excellent service and friendly staff. After we departed hotel and arrive to city of Carcassonne(3 hours drive), we realized we left our passports in the hotel safe. We immediately called hotel to find a way to get them back. Hotel staff went out of their way to help us. Hotel concierge found a delivery service to bring passports to us. Huge thanks for excellent service.

I have mixed feelings about this place. While I did enjoy my stay overall, the photos on the travel website looked NOTHING like the reality. I booked the room expecting a clawfoot tub, but when we arrived there was only a shower. To be fair, the hotel’s water pressure was excellent and I did enjoy the shower, but I feel the listing should reflect reality more accurately, At the very least, it shouldn’t show amenities that may not actually be available. That said, the service was excellent, and the hotel has a lovely garden that added charm to the stay. The breakfast was acceptably good.

My husband and I stayed here for 4 nights and couldn’t speak highly enough. The pictures on the website didn’t disappoint - the villa grounds were absolutely stunning. Service was top notch and the rooms were lovely. Oh, and the pool was amazing - perfect way to spend the afternoon after a busy day in Aix. I’d give this hotel more than 5 stars if I could!

Lovely property, highly maintained. Huge pool and patio for lounging. Very kind & helpful staff. Our Prestige room was a very nice size with a king bed, plenty of room for a supplementary bed if necessary. Large bathroom and shower.

The front desk staff really gave it their all - but even they can’t magically 🪄 enlarge a shoebox. We ended up in what felt like an elegant dorm room by the pool. Stylish? Sure. Spacious? Only if you’re under 5’6” 🤏 and traveling solo. Two people? Good luck 🍀 As for the pool 🏊 staff - mostly a myth. And the one time he did appear, it was to scold us for daring to adjust a sun lounger. Honestly, if I were the lone guy stuck managing sunburned tourists all day, I’d probably hide 🫣 inside too.

My mum and I enjoyed a truly exceptional all-inclusive facial massage experience with Audrey. From start to finish, it was deeply relaxing and grounding—a beautiful opportunity to pause, reflect, and reconnect with myself. Audrey’s skill, presence, and gentle energy created a space of pure calm and care. I wholeheartedly recommend her—she’s not only highly skilled, but genuinely gifted in what she does.

(Translated by Google) Exceptional setting, very warm welcome from all the staff I was offered a 50-minute massage with an additional 2-hour spa access. The jacuzzi had a technical problem, we were given access to the swimming pool as compensation, with this heat it was a very good compromise. Massage performed by Camille, very gentle and very pleasant and extremely competent. A wonderful moment for me. I will return with great pleasure to this establishment and I highly recommend it. (Original) Cadre exceptionnel, très bon accueil de tout le personnel On m'a offert un massage de 50min avec accès spa 2h en plus. Le jaccuzi avait un souci technique, on nous a laissé l'acces à la piscine en compensation, avec cette chaleur c'était un très bon compromis. Massage réalisé par Camille , très douce et très agréable et extrêmement compétente. Un merveilleux moment pour moi. Je reviendrai avec grand plaisir dans cet établissement sur je recommande vivement

(Translated by Google) We had a wonderful wedding anniversary. Villa Gallici, with its Florentine scent and 18th century details, offered us a moment of softness under the delicate flight of the doves on the blue ceiling. Excellent meal, and more than special mention for Audrey who gave us absolute well-being by massaging us and creating a bubble of happiness. See you soon ! (Original) Nous avons passé un splendide anniversaire de mariage. La Villa Gallici, à la senteur florentine et aux détails du 18ème siècle, nous a offert une parenthèse de douceur sous le vol délicat des colombes du plafond bleu. Repas excellent, et mention plus que spéciale pour Audrey qui nous a procuré du bien-être absolu en nous massant et nous créant une bulle de bonheur. À bientôt !

Super experience

(Translated by Google) A wonderful moment of relaxation, a warm, discreet, and caring welcome, and excellent quality treatments. The facial was a pure delight. Thank you to Aurélie and Camille for the quality of their care during this excellent break. (Original) Super moment de détente, un accueil chaleureux, discret et bienveillant, des soins de très belle qualité, le soin visage était un pur régal. Merci à Aurélie et à Camille pour la qualité de leurs soins pendant cette excellente parenthèse.

(Translated by Google) A wonderful time in the heated pool in a magnificent setting and what can I say about the massage! Aurelie is simply extraordinary! A moment of relaxation and timeless relaxation. Golden hands! Very pleasant welcome and exchanges with Camille, the spa manager! (Original) Un très beau moment dans la piscine chauffée dans un décors magnifique et que dire du massage! Aurelie est juste extraordinaire ! Un moment de détente et de relaxation hors du temps. Des mains en or! Accueil et échanges très agréables avec Camille la responsable du spa!

(Translated by Google) A huge thank you to Camille, the spa manager, for these two exceptionally high-quality treatments. Her professionalism, gentleness, and attentiveness make this moment a true haven of relaxation and well-being. A unique experience, which I recommend without hesitation! (Original) Un immense merci à Camille, la responsable du spa, pour ces deux soins d’une qualité exceptionnelle. Son professionnalisme, sa douceur et son attention font de ce moment une véritable bulle de détente et de bien-être. Une expérience unique, que je recommande sans hésitation !

We stayed in the suite. It was clean. The room was very clean, the bathroom looked like a spa and the customer service was very accommodating. The pool was relaxing with a bar. The evening bartender knew our drink of choice on day 2. Highly recommend this place.

I was excited to stay at Aquabella for my first trip to Provence, expecting a charming boutique hotel surrounded by nature. Instead, it’s located in the old town, which felt a bit run-down. The staff were lovely and very helpful, but the hotel itself was disappointing—the room was small, dated, and had a moldy smell. Breakfast was included, but we chose to eat out as it wasn’t very inviting. Great service, but the hotel didn’t match the photos or the vibe I was hoping for.

I recently stayed at this hotel for 4 nights and it was a great experience. I would definitely stay here again. The rooms were lovely and the staff was very friendly and professional. They helped me out quite a bit with taxis to and from hard to get to places. I was too busy to use any of the pool, spa, workout, or dining facilities but those all looked very extensive and inviting as well.

I stayed here on my honeymoon, overall we had a very lovely stay. We did not eat at the restaurant but enjoyed the bar selections. The hotel is beautiful and the rooms spacious. Ultimately, we selected this hotel to take advantage of the attached spa and partnership benefits. After check in we went to the spa to schedule a massage, they did not have any more availability that day so they suggested we make an appointment for the following the day. Which we did. The massage was wonderful! However, at check out we were told they would not apply the advertised discount of being a hotel resident because the massage was not the same day as the day we booked it. This was a complete surprise as no one - not the 2 people at the spa or the check in staff we asked told us this detail. We were very disappointed to be leaving on such a note after a great stay. I am mostly leaving this comment so anyone else who decides to stay at this hotel, for this reason, is not tricked out of their discount and can go in with all the information.

Unfortunately, this hotel has seen better days. The staff was fantastic and so kind and this review in no way reflects them, but the hotel itself was not up to par. My room was covered in dust and more than likely dust mites in the bedding, triggering an allergic reaction. As soon as I turned on the light, visible dust was seen over the counters and remote. I woke up with hives every morning due to this. I also killed multiple spiders in the room. The shower was poorly constructed and would flood water onto the floor. The rooms are in need of a major upgrade. The hotel itself is in a great location and the pool with drink service was a great touch. However, I would not recommend this hotel especially if you have allergies. Also a 500 euro deposit is insane.

Very much enjoyed our stay here. Lovely peaceful hotel, perfectly situated, enjoyed the pool and the spa facilities, nice spacious and comfortable rooms. Very much as advertised. Not a single complaint and very happy to recommend.

Just inside the old town, but so much property space available due to its location on the perimeter. Nice to be out of the hub bub, as needed, but within walking distance of entire old town. Magnificent suite of rooms on corner (Jardine de Provence AKA 503) overlooks to the north the pool and ancient city wall tower, at a distance, incorporated into the hotel property. Fabulous view of Cathedral of the Saviour to east. Spacious: even the bathroom felt larger than our 1 room rental in Paris. Excellent service at front desk and bars. We did not avail ourselves of the spa. Parking is very close to the property. Worth the splurge in price to visit this charming AIX-EN-PROVENCE.

Nice hotel, good location. Liked the pool area which was quite calm and clean. Rooms were not very big, but clean and tidy. The only downside were the extremely long cues at reception.

We really enjoyed the Grand Hôtel Roi René Aix-en-Provence. The location was great. It was a short walk to the main city strip. The on site parking garage was great too. Book the parking early because they fill up. The staff was amazing in every way!

I had the chance to spend a few days at the Grand Hôtel Roi René. Thank you so much for the amazing hospitality! Special thanks to the Front Office Manager, Thibaut. He did everything effortlessly and came across as very genuine. It's a natural talent. He made my stay memorable. I am 100% sure that I will come back, and that's thanks to you and your team. Thank you again.

The hotel is great, nice rooms and lobby area. Breakfast was quite good, some waiting though, especially when it was full. The pool is a nice and appreciated add in the summer. Easy walk to the old town.

Truly one of the better experiences I’ve had at a hotel here in France. Everyone has been so incredibly kind and helpful. Lenny at the restaurant was exceptionally kind and offered incredible service. We will absolutely be back!

This hotel has everything you could possibly need in a guestroom and hotel property, and everything works! Air conditioning, bathrobe and slippers, Nespresso machine, and a quiet pool area and restaurant. My only disappointment was that my guestroom had one small window while the photos on the website of the Classic Room show a lovely floor to ceiling window. Next time I will ask not to be placed on the third floor.

Lovely rooms! Friendly and helpful staff from the bartenders to the front desk and even maintenance staff. Everyone was great. I highly recommend this hotel.

We had a delightful stay with our kiddo. Very helpful and friendly staff. Super accessible to the downtown pedestrian area. Nice pool and gym! Tricky vehicle entrance but otherwise fantastic.

It's about a 5 or 10 minutes walk to the touristic center of town (the fountain). The air conditioning didn't get as cold as we would have liked. The breakfasts were great, especially the sauteed local mushrooms which were excellent. Dinner wasn't that special. The concierge was very helpful and all staff very friendly and welcoming.

The hotel is in a great location you'll find excellent restaurants and shops nearby. There's also a big open market several days every week in the summer on the main drag in town. The hotel staff are great and there's a very nice pool that was renovated a few years ago. Prices for drinks and food at the hotel are ridiculously high so I recommend walking just a few minutes away. I do recommend the hotel, however.

I had a very good stay overall. The rooms were spacious, clean, quiet, with large modern bathrooms and very comfortable beds. The pool was a nice extra, and the location is excellent – just a short walk to the center, with easy parking. Service was outstanding, especially the valet, who was extremely friendly and welcoming. On the downside, the breakfast buffet was a little weak for a Bonvoy five-star property. I missed a bit of variety and small specials like Eggs Benedict or pancakes. The gym was unfortunately far below standard, offering only a few cardio machines and very light weights. As a Platinum member, I was also disappointed that even with an upgrade voucher, no real upgrade was available. Overall, however, I’d be more than happy to return if I’m in the area again.

I walked two steps into the hallway with the fake cobblestone carpet and I knew I had been duped. 5 stars?? Not a chance. Went into the room, there was old take away rice stuck to the bench, balcony had chicken wire all around. Thankfully I had booked directly and they refunded me and I went to stay at an actual 5 star property. That was not before the manager yelled at me to tell me what wasn’t “5 star” about the property.

Catherine made our stay so memorable with her warm welcome, a wonderful note, and a scrumptious snack upon arrival. Marriott properties provide such great amenities and a consistently high standard of service. Thank you!

We had a great stay in this hotel for two nights. The staff was very friendly at the arrival and helped us to rebook. The pool area was ok, and a little disapointing. The tables where not clean and with leftovers from the day before, the wather in the pool was not very clean either and nobody showered before entering the wather….The music was terrible and to loud. At the pool there should be calm and relaxing background music, especially in the morning. The people working in the pool area should also be a little more observant and less chatting and hanging in the bar when there are hotell guests waiting for help to get towels…. I will not grade this as a give star hotell based on otter five stars I’ve been to.

Very frustrating experience with regards to the service quality at the restaurant. We have booked at hotel restaurant a month ago but when we got there, we understood we have a seat by the pool and it is just a snack menu. We asked a table in the main restaurant but we have been refused although there were lots of empty seats. They need some flexibility. We had a bad quality food, very limited choice and inflexible waiters in our minds now. It is a pity. The design of the rooms and external areas are amazing. Unfortunately people change your experience…

We stayed here one night as we did a little road trip through the south of France. The hotel itself is rustic and charming and from what the front desk shared, has been within the family for generations. We had a wonderful stay here. The grounds were beautiful and looked perfect for an intimate wedding or such. The front desk staff was so welcoming and made sure we were well taken care of and we appreciated their kindness very much. I would recommend and would come back again!

We stayed here for 2 nights in September and it was wonderful. It was a very quiet time to be there which made it perfectly relaxing. The building and grounds are spectacular. The restaurant is out of this world. It was the best French meal I had ever had, having spent a lot of time in France. The food and wine, as well we the general dining experience in the courtyard, is unbelievable. The second night we just did wine and cheeseboard, which is incredible. Very nice pool area and although the gym was small, we were the only people there so it was fine. Gym enthusiasts may be disappointed. Our room was very nice, and tastefully decorated, with a private terrace overlooking the pool area. I'd definitely recommend this hotel to people looking for a relaxing, traditional French hotel (semi-Chateau style) with excellent food.

A beautiful rustic hotel and restaurant a few minutes north of the town of Aix-en-Provence. We stayed her for five nights and couldn’t recommend it more. The grounds are gorgeous…we really felt like we were in the countryside…there’s a fountain with loads of flowers, tennis courts, a huge pool and pétanque. We stayed in chambre 32 and it was soooo beautiful with a modern gorgeous bathroom and no lack of hot water…both a shower a tub and two sinks. Bathrobes and slippers were provided also…the room was impeccably serviced every day. There’s also a small table and lounge chairs outside the room on a patio surrounded by flowers and trees to enjoy breakfast or wine. We learned that this hotel property is a family run business for generations…one of the owners, Pierre, helped us secure a last minute wine tour when ours fell through at literally the last second and it was perfect. We enjoyed the amazing pool and had two fantastic meals in the restaurant. The reception women, (Aabia sp?) and another young lady were both super helpful and extremely friendly. The servers in the restaurant made us feel at home with our broken French…helping us order and chose wine. Hopefully we will be back soon.

As a member of a tour group, we had dinner one evening at this restaurant. My wife and I ordered a bottle of Rose. The waiter duly uncorked the bottle and served the wine. A little later we noticed the table cloth was very wet and could see that the wine bottle had been badly chipped near the bottom and it had leaked over the table. We raised this with the waiter who asked if we wanted another bottle and we said yes. No replacement bottle was supplied and on leaving we were charged the full amount for the broken bottle. As we were with other tour members we didn't want to spoil their evening by complaining. I suggest that if you decide to eat here, just check the wine bottles for damage, as the sommeliers clearly don't! We won't be going back!

We stayed here for two nights. We chose this hotel because it had free parking and was also dog friendly (albeit with a fee supplement). The hotel is outside the city (10 mins by car). It's in a beautiful setting and has a rustic feel to it, however it does feel a bit run down and not so looked after. The breakfast is quite poor for its cost, there was hardly any choice and wouldn't recommend it. We asked for fried eggs, similar to a customer being served and they brought us what looked like mashed fried eggs. No one had even suggested that ordering breakfast items was a possibility. We discovered by chance! There was no hot water for tea and had to ask twice for it. By that time we'd almost finished breakfast. There was no English breakfast tea, just Darjeeling and some other flavoured black tea which isn't quite the same. The restaurant for dinner wasn't anything special either despite its high cost. We were told that it was constantly fully booked, but didn't feel like it was fully booked at all. We asked for butter twice and both times we were ignored despite both times being acknowledged and being said yes. The gym is terrible, all the equipment is broken. The only thing working in there is the treadmill. There's a nice tennis court, however and we were kindly given rackets and balls to play with. Unfortunately if I was to ever return back in Aix we wouldn't stay here again.

The room was quaint and well insulated which was great since we have a small baby. We had supper at the restaurant and it was delicious. I'm vegan and they made a very nice three course meal. The breakfast buffet was also very good the next morning with a few vegan options.

I stayed at Le Galice during the Aix en Provence festival in July and was warmly welcomed by Olga and Agnieszka and other staff whose names I did not get. The hotel was clean quiet and I had a pleasant stay. The only thing was the location, it was not that far from the center but as the sun was hot, the walk to and fro was not my favourite part..

One of the worst hotel experiences I’ve ever had — I strongly recommend avoiding this place, especially for solo female travelers. From the moment I arrived, the overall atmosphere felt off. The hallway near the lobby had a persistent musty and unpleasant smell, giving the impression that the place is poorly maintained. It wasn’t just a passing odor — it lingered every time I passed through, which made me question the hotel’s cleanliness and ventilation system. The front desk staff were unwelcoming and even rude at times. When I asked about basic things like breakfast hours or luggage storage, their responses were short and unfriendly. Worse, one staff member made a comment that felt racially charged — it was subtle, but uncomfortable enough to leave a lasting impression. This type of attitude is absolutely unacceptable in the hospitality industry. I had booked a stay with breakfast included, yet they insisted it wasn’t part of my reservation and charged me extra. Even after I showed them my confirmation email, they refused to correct it and told me to take it up with the booking website — showing zero willingness to help or resolve the issue. The room itself had serious issues. The bathroom smelled of sewage, which never went away no matter how much I aired the room out. The furnishings were old and not well maintained, adding to the overall sense of discomfort. To make things worse, the area around the hotel felt very unsafe. I saw several groups of men loitering around the entrance late at night, and I was warned by locals that muggings and pickpocketing are common in this neighborhood. I genuinely didn’t feel safe walking alone, and I would especially advise female travelers to stay elsewhere. This is not a location where you can relax and enjoy your trip with peace of mind. On top of all this, the hotel also overcharged us for city tax — they demanded payment for more people than were actually staying, and refused to adjust it even after we pointed it out. This felt dishonest and completely unprofessional. I travel often and usually give places the benefit of the doubt, but this hotel was one problem after another. There are plenty of better, safer, and more respectful options available — I strongly recommend looking elsewhere.

Very bad hotel chain. The front desk staff is so amateur and infuriating. When I checked out, they said my reservation did not include breakfast, but they charged me for breakfast. Later, I took out the reservation form and it showed that breakfast was included. After communicating with the front desk staff, they told me that it was their mistake. They told me that if I left my email and credit card, the money would be refunded to me. I have been waiting for almost a week and have not received the money. Are you robbers? Is this what the French are like? It's only 32 euros. I don't need the money, but I will keep complaining.

I strongly advise against staying at this hotel. First of all, there's a strange and unpleasant smell in the corridor near the lobby that immediately gives a bad impression. The staff were extremely unhelpful and even made remarks that felt racially discriminatory. I had booked a room with breakfast included, but upon check-in, they claimed it was not included and charged me extra — a completely dishonest practice. The room itself had a persistent foul odor coming from the bathroom, making the stay even more uncomfortable. Moreover, the area around the hotel doesn’t feel safe; I saw several pickpockets nearby. This was one of the worst hotel experiences I've had, and I absolutely do not recommend this place to anyone.

We had a delightful stay at this hotel in Mid-June. The room was spacious and very clean, the A/C was great, and we especially enjoyed the outdoor pool. Staff were lovely and very helpful, especially Jade at the front desk.

I had an amazing stay at the Hotel Le Galice during my stay there May 15-18, 2025. The hotel was great and centrally located. I was with a tour group, and while there I had the pleasure to meet Agnieszka (Aga) and Olga who provided me with outstanding and friendly service throughout my stay. Thank you both for your kind hospitality and for making sure my trip was so enjoyable, I had a great time while there and I really appreciate all that you do. In addition, the breakfast served was amazing, fresh and delicious. Thank you to Aga and Olga for providing excellence and your hotel kitchen staff for all their hard work. My stay was memorable, I love Aix-en-Provence and plan on returning. Thank you very much ! Warm regards, Julie

Beds are comfortable. Pool is OK for size of hotel. Bar area is pleasant. Bedrooms are a basic box, almost bare of any relief. Location is the main problem. The hotel is part of a larger commercial and office property. It is surrounded by car dealerships, and the front faces a massive car park. There is not a single bar or cafe nearby. The nearest part of the town centre is the Rotonde, which is a good 15 minute walk away, along busy and unpleasant 4 lane roads. In 30 C heat, doing this four times per day is an ordeal. BTW, the view of Mont St Victoire is only from one side of the 4th floor, not as advertised.

Les Lodges Sainte-Victoire is a beautiful retreat nestled in stunning natural surroundings. The location is idyllic, offering breathtaking views of Mont Sainte-Victoire, and is perfect for a relaxing getaway. The grounds are impeccably maintained, and the gardens add to the tranquil ambiance. The rooms are stylish and comfortable, with thoughtful details that enhance the overall experience. The on-site spa and pool are fantastic features that allow guests to unwind in luxury. The restaurant serves high-quality meals with locally inspired flavors, but the service could be slightly more attentive during busy hours. Similarly, while most staff were friendly and helpful, there were moments where the level of service didn’t fully match the hotel’s luxurious reputation. Overall, Les Lodges Sainte-Victoire offers a memorable experience, blending nature, elegance, and relaxation. It’s an excellent choice for a serene vacation, with just a few areas for improvement to reach perfection.

Well that was a real 60th birthday experience…… We had looked forward to this for a long time…….decided to spoil ourselves and sample the best. How we got it wrong The hotel claims 5 stars, but sadly it fell a long way short. Future visitors beware On arrival we were showed to our ‘deluxe balcony suite’ on the first floor - except that it wasn’t deluxe didn’t have a balcony and wasn’t on the first floor. Suite C9 is clearly the place they put people who really dont care, it’s dark, dismal and overlooked by the ground floor side passage with no views of anything. So as you’d expect we complained, showed the team our confirmation email that clearly acknowledged we had secured a 1st floor balcony suite - but to no avail. As you guessed, they had given it to someone else. They apologised - but could do nothing (so they said)! So guess what - we ended up downgrading to a standard room, such a great start, high hopes dashed, and they knew it was my 60th birthday. Don’t get me wrong the location is spectacular and parts of the hotel get close to being 5 stars, but the AC in our room never got lower than 22 degress, the food in the restaurant (and pool area) was only average and for non meat eaters quite poor, and the wine list was very limited, and it’s in Provence for goodness sake. On the positive side, most of the staff were keen to help, but it’s clear that they struggle badly at times. The concierge found us a great restaurant 15 minutes away that became our regular go-to, breakfast was ok and the outside setting made it special, but this place has a lot of work to do to claim five stars. Oh, we still haven’t got our refund as apparently it’s policy to not refund the money (we already paid weeks ago) until you check out, I have a feeling that will be another stress inducing experience as well. If you were looking to be indulged, feel special and enjoy a hassle free time - go elsewhere.

We stayed straight after our wedding and it was the most perfect weather and setting. We couldn’t have asked for anymore! We had a lovely room with a balcony, it was spacious clean and modern. The staff are really great (Luca and Benjamin were very professional and super helpful!) and always on hand to help in any way. We ate at the hotel restaurant the first night and thoroughly enjoyed every course. We also ate at a relatively new restaurant 5 min drive away called Monsieur Louis Le Tholonet and the atmosphere/service was fantastic so also recommend! If you’re looking for a luxury spa getaway in the stunning Provence setting, I would highly recommend.

The service was truly impressive, making us feel well taken care of throughout our stay. It’s a perfect place to unwind and enjoy a peaceful holiday. The swimming pool was stunning and added a special touch to the whole experience.

Highly recommend staying here! The setting and views are beautiful and peaceful. The rooms and facilities are excellent. The staff was incredibly helpful and kind

Les Lodges de Sainte-Victoire is truly a beautiful place with stunning rooms and an incredible location – it's a picturesque setting for a getaway. The staff are incredibly helpful and very nice, always going out of their way to make your stay enjoyable. We found the food at breakfast to be of high quality, and the main restaurant, despite a somewhat limited choice, also serves very good food. However, there are areas for improvement in the price point. As a family with young children, we found some significant limitations. There were absolutely no food options for young children on the snacking menu, which was quite inconvenient. The main, high-end restaurant is unsuitable for kids and only offers a very limited children's menu for €26 per child. While they mentioned room service was an option, feeding two children in your room would cost over €60, including a delivery charge, which is not what one would expect from a hotel of this calibre. If you stay for 4 or 5 days, you're unlikely to eat at the main restaurant more than twice due to the limited choice and unsuitability for kids. Staff Training & Value While the staff are dedicated and willing to help, it sometimes felt like some could benefit from more comprehensive training. In a boutique hotel where staff often wear many hats, a deeper understanding of various aspects of the operation is crucial. We noticed instances where staff seemed unaware of certain things they should know, which, while not their fault, points to a potential gap in management's training delivery. When you're paying such a high-end luxury price, you expect a consistently polished and knowledgeable service. The management should definitely consider improving this aspect to justify the rates. Ultimately, Les Lodges de Sainte-Victoire is ideal for a short break for adults looking for a beautiful and relaxing escape. However, it is less suited for those travelling with young children due to the very limited and expensive dining options for them, and at its current price point, some enhancements in staff training would greatly improve the overall guest experience.

A beautiful and serene property in a perfect location. The free 10-min shuttle into town was an added bonus, as well as the two house cats!

Busy hotel, on the edge of town next to busy roads. Room was very hot, turning down the heat didn't make a difference. Opening the window was possible but unfeasible due to the traffic outside.

What we liked: Modern interior, spacious enough rooms, friendly reception, great and friendly cleaning team, good underground car parking, communal play area beside the restaurant. Quick access to the motorway and a 5min drive into town. What could have been better: No air-condition mid April led to our room being significantly too warm, opening windows was no option as it was too noisy. Breakfast was cleared away too early most days and food choices were limited.

March 28-31, 2025. I loved the way they train trainees to work with guests. Thank you. Five stars for service. Yes! The check out at 12:00 is just so perfect. Thank you

AC in June didn't work. Mold growing all over the shower. We had two rooms and they both had the same problems. We changed rooms for the AC and it was the same. Obviously they're not investing in maintenance. NOT what I expect from a Radisson brand. This is not even close to being a 4 star level hotel.

Hotel is in a great location and close to centre ville. However, is good if you have a car as in the heat of summer it's a hard walk. 2 staff, Esteban and Ozan were wonderful at making us feel welcome. They were helpful and great guys. The rooms are spacious, clean and tidy. Has a small fridge too. The pool is great with lots of outdoor seating. The bar is well stocked, and the games/relaxing area is great too.

The hotel itself is nice and new. The room, for French standards, is big and open but our room (208?) unfortunately had a bad smell of sewage from the bathroom. We did say it to reception and they were very nice. First they offered to go and spray air freshener as they had no other rooms. While we were out they did this and must have realised the smell was bad and we weren't being complainers. When we came back the girl called us over and said they had another room but it was an accessible room so we decided no. We were only there one night and when the aircon was on/window was open, it did get better. If we were staying longer it would be an issue though. Also be careful with the paper cups, I used one for a cup of tea and the water came right out the bottom as there was a leak. Thankfully it was down on the table but that's seriously dangerous with boiling water. I'm giving it a 3 mainly for location but also because of the room issue. I've never been to Aix so I didn't know this was so far from the centre of the town and it's not a picturesque walk. It's lovely but just a bit far.

Within 5m of several different bus stations and good rooms.

The only good things about this hotel are the bed and the bathroom. You pay for a hotel, yet you have to take out the trash yourself without any replacement bags. The used dishes are not only needing to be washed but also neatly arranged. The cleaning crew comes only once a week and only changes the towels, not even sweeping the floor (there isn’t even a broom available to do it yourself, they should mention to bring your own). The internet is terrible, sometimes working, sometimes not. The air conditioning doesn’t work; when I reported it, I was told it’s still too cold and will be fixed by Thursday. It didn’t work from Thursday; it was 28 degrees. The breakfast is very poor, just a few toasts, slices of cold cuts, and stale rolls slightly warmed up. I do not recommend it.

I stayed for 6 nights and not once was the room cleaned. No housekeeping. No change of towels. Nothing. Completely unacceptable. When I arrived, the mattress and duvets were stained with blood — yes, actual blood. Disgusting and beyond appalling. On top of that, there was no toilet paper in the room. You have to go to reception and ask for it yourself, like you’re in some budget hostel. The hotel is isolated, far from Aix-en-Provence city center, and there’s absolutely nothing nearby within walking distance. If you don’t have a car and it’s hot (which it usually is in this area), good luck doing anything. To make matters worse, reception closes early, so if you have any kind of emergency or need support after 7 PM, you’re completely on your own. Honestly, I wouldn’t stay here again even if they paid me. Total nightmare

You get what you pay for. Right next to the highway. Private and secure parking, friendly staff in a hotel block, which is also occupied by a lot of semi-permanent tenants. Mold on the ceiling in the bathroom due to poor ventilation was the only unpleasant issue, we faced. We were happy with what we got, for the price we paid. Wouldn't stay here for more than a night, however.

Accomodation here is quite ok, service rather low. Prices are ok, cleanliness ok, area around rather bussiness character.

Clean place, comfortable room and very nice and helpful staff. Thank you!

Well, it was ok 😐 It felt more or less like a youth hostel. Nothing special..

Awful would not recommend located 10 meters from motorway

Very cute hotel. Not far from town, but feels secluded because it's on a hill in the woods. It has a nice looking main building and a couple of bungalows next to it. The gravel parking lot is on the lowest tier, then comes a little play area on the next tier. On the highest tier is a pool and restaurant. All of which is small and charming. Stayed in one of the bungalows, which are one big room and a bathroom with shower. The continental breakfast was good and the atmosphere in the rustic restaurant very nice.

We spent one night here after a vacation in the area, the hotel is literally the worst hotel I've been to. If this is three stars it must be some old stars.. the whole place is run down and outdated. The pool is cloudy and uninviting, the restaurant and out door area is slapdash and filled with sun faded exercise bikes, broken light fixtures, discarded bikes, random privacy screens. The hotel itself is dirty, the rooms are ugly and outdated and the buildingd in themselves must hsve been designed by a blind one armed architect intern. In the room we stayed in, we had thin unsecure door with keyholes on both sides (fire escape hasard), that was so thin you could hear everything happening outside. The room was dirty, with three large cobwebs in the ceiling, mismatched color warmth on the three dirty light fixtures, dirty cups and spoons for "our convenience", and a permanent smell of sweat in the room. Nothing here felt clean. The bathroom had pipes that left an interesting odour of the room. We suffered our stay because it was only one night on the way towards the airport, but I would not stay here again. I've been to derelict roadside motels with higher standards. The staff was friendly.

Well situated, some rooms a bit outdated but personnel was quite welcoming. It is isolated in the Provencial forest.

It was really nice, I had a lovely night with friends and family

Very nice hosts.

Good

(Translated by Google) I used to go to this place during my professional training, and I find it much better under the new management. A very warm welcome, with memorable kindness. I had a wonderful time surrounded by pine trees, away from the hustle and bustle, by the pool. I loved this place for its atmosphere; renovated and with this friendly atmosphere, it's very relaxing. In addition, the restaurant's dishes are delicious. (Original) Habitué à cet endroit lors de mes formations professionnelles, je le trouve beaucoup mieux depuis la nouvelle gérance. Très bon accueil sympathique, d'une gentillesse mémorable. J'ai passé un très bon moment au milieu des pins, loin du tumulte, au bord de la piscine. J'adorais cet endroit pour son feeling, rénové et avec cette ambiance sympathique c'est très relaxant. De plus, les plats du restaurant sont succulents.

⭐️⭐️⭐️⭐️☆ We stayed at this hotel for three nights and overall had a great experience. The grounds are beautifully maintained — clean, lush, and truly inviting. It’s clear the hotel takes pride in its appearance and ambiance. Our room was spacious, with a comfortable queen-sized bed and perfectly functioning air-conditioning, which was appreciated during the warm days. We requested a fan for white noise while sleeping, and the staff brought one up very promptly — excellent service. While we didn’t dine at the restaurant, we did try the homemade ice cream by the chef, which was fantastic. That said, for a hotel of this caliber and price point, I feel a small gesture like offering one scoop per guest per day would go a long way. It’s not about the cost — just the gesture. Charging for it felt a bit off-brand for a five-star property. The hotel recently celebrated its 100th anniversary, and the renovations they’ve done are tasteful and elevate the whole experience while keeping the charm of the original property. The gym is quite small — really only comfortable for one or two people at a time — but if you go during a quiet period, you can still get a decent workout in. As for the location, it was ideal for us. A peaceful and private setting, yet only about a 20–25 minute walk to town, which made everything easily accessible without being right in the middle of the hustle and bustle. All in all, I would definitely recommend this hotel. A few small tweaks would elevate the experience even more, but it’s a lovely place to stay and well worth a visit.

My husband and I stayed here during our honeymoon and it was absolutely beautiful. The service was impeccable- especially by the pool given the server had to keep going back to the hotel to get our drinks. The gardens were breathtaking. As it was our honeymoon, the hotel had a bottle of champagne as a gift in our room which was a wonderful gesture. We enjoyed a before dinner drink in the lobby bar. The best part of our trip was the dinner we had at the hotel- I cannot recommend the restaurant enough! A short walk to the center of town, this was such a relaxing part of our stay.

The management and staff were first class.It would be nice to see the pool side bar be expanded in its service. The garden is exquisitely maintained. We had a lovely time, as always, staying at Le Pigonnet. Our every need was met with professionalism and attention to detail. Thank you.

I hate leaving a bad review for such a beautiful hotel, however, we tried to stay here for our honeymoon, and sadly had to leave for several reasons and cancel our stay. Upon arrival, we were not warned that the air conditioning was broken on our side of the building. My husband got sick and we had to spend the night in a room with no A/C while he was sick. Then we tried to shower but were met with no refilled shampoo or body wash. We also ordered room service for my husband and they never came to pick it up, even after calling to let them know we were done. I’m sorry to be leaving this review, but I would not rate this hotel 5 stars. We found a hotel about 20 mins away that we loved instead.

Beautiful hotel with a beautiful pool and garden. Unfortunately, we found the service both at the pool and in the restaurant to be inexperienced and inattentive. For us a no go at a 5 star hotel that charges 22 € for a Prosecco or 25 € for a Corsican sausage. There is definitely room for improvement here. We wouldn’t go here for another stay under this conditions. Value for money is definitely not worth it.

Went for an event- music in the gardens, it was raining so understandably wasn’t able to be in the gardens. However, the vibe wasn’t great , we were sat at a table where we couldn’t even see the musicians. Was a ticketed event that we paid a decent amount of money for and just ended up having a drink and leaving. It wasn’t terrible, just not a lot of effort was made to make the event still nice despite the weather.

Dated and dirty. Gardens dry and not maintained at all - it’s worse than a homeless dump. No amenities. Some kind of parody for luxury small hotels. Unsure how they earned membership in the chain….. we were checked in to the room we did not book for unknown reasons. Do not recommend staying here.

⭐️⭐️⭐️⭐️⭐️ Hot Dog and (Blue)Cheese Fries! Just landed from NY NY, and I can honestly say, this is the best hot dog I've ever had. Forget Nathan's - if you want to have an otherworldly summer American food experience, in the heart of Provence, carve out time, and come hungry.

This is a really fab little eatery, friendly and fun. Such a bonus for gluten free too. Great hot dogs! Thank you!

Had a wonderful meal here on our last night in Aix. I know it may seem simple, just hot dogs & fries, but everything is made with local ingredients and is really delicious! The homemade onions are the star of the show! So good. And the couple running the restaurant are so sweet. You can make a reservation by SMS, which we did, but others walked up just fine. But a few people were turned away when the small amount of tables were full. Really cute atmosphere and just a great local meal!

It Is an aged couple who owns this little beautiful space, are very humble and sweet. the hospitality reflects in the smile over your face from first bite. Having large variety of dog combinations, even dog in vegan too tastes so delicious. Worth giving a try! taste and ambience justifies the price... Quite €conomic !

The hotdogs were nicely flavoured and tasted good. Nice "hole in the wall" counter with table setting. Had the spicy flavour and it was good.

Fantastic and warm service from the kind owners, delicious hot dogs and fries, good beer, magical setting with a beautiful view of the square where you can enjoy the delicious food.

A great find! Service was excellent, very friendly, hot dogs were delicious 🌭, a nice range of local craft beer 🍺 to choose from, and very nice dessert 🍪! Definitely recommended for a casual evening meal!

Do these 2 pictures look the same for you? The nice one is what we order and the second one is what they bring. Guys, 3 berries? Really? You must have gotten emotional about your own generosity, huh?

What you see in the pictures is the gardener’s croque. It is vegetarian and one of my go to dishes at ‘le pain quotidien’. The dish is quite balanced with carbs and vegetables. The salad was served fresh. It would be better if some vegetarian or vegan protein were added to the dish to make it a complete balanced meal. I had ordered a pot of Jasmine tea to go with the meal. The avocado toast is scrumptious too! Please do try it.

We had a very tasty lunch here, as well as a nice local beer and wine. The service was fine, and the place was cute and clean.. and it had much needed Air Conditioning! Thank You.

The gluten free bread was so bad, so bitter that I couldn’t finish my meal as the taste lingered. Otherwise I always liked pain Q especially their gluten free in other countries. Best to eat good French bread and forget about gluten free

Ordered an Americano (€2.95) with milk. They told me that “doesn’t exist” and then charged €4.95 for the worst machine coffee I’ve ever had. When I said I felt extorted, the manager, in a raised, aggressive voice, told me not to use that language with him. Completely ripped off and spoken down to. Avoid this place at all costs.

We visited their Paris branch and had a wonderful time there but we were a bit disappointed with the food and the ambiance. The serving size, to our surprise, was noticeably less generous than was in Paris store. The serving plate was a bit smudgy. Though it was understandably beyond servers’ control, certain diners talked loudly while we were in there.

Lovely spot in the shade overlooking the local market. We had a delicious breakfast with Turkish Eggs and the breakfast bowl. Special note for the great (decaf!) cappuccino.

Really delicious breakfast. I had a latte, a slice of the apple and almond cake and the French toast with truffle oil. It was perfect for me! My hubby had the brunch which came with avocado toast, caramel pancakes, a latte and a fresh juice. Everything was delightful! 🧡

We come for having lunch, i got a salad and bread with egg (most expensive on salty menu) but it seems that the salad is not well clean, a lot of dust when eating and unable to finish the dish. Their dishes have a lot of different salad options,be careful because it may not edible.

Very good place in the rotunde area. The food was nice and the service ok

The breakfast is great; however, it’s a little pricey for the portions served. Good service.

This is an amazing cafe. While we stayed in Aix, we had brunch there every day. There were many foods to choose from, as well as drinks (try the black latte, it's absolutely amazing). The service was incredibly quick and the servers very polite and kind, we even made friends with one of the women who works there. If I ever come again, this is where I'll be having breakfast every day Do yourself a favour and don't miss this gem

Awesome place if you’re craving a simple, yet delicious brunch! Staff is super friendly and always up for a chat. If you’re here for a visit definitely check it out, you’ll be able to enjoy the beautiful sun!

The food was exceptionally tasty. On almost every option there was a gluten free possibility. You could add or takeaway stuff from your dish. The food came really quickly.

Dinner wasn’t great and the breakfast was so basic I taught I was in a Francise hotel. All the staff are not on the same page and we kept telling us different stories. We checked in late but the receptionist said we had time to make it for dinner. Another member said we cannot. We did make it in time and then had to wait over an hour. There was about 5 other tables, who already had food. Same with breakfast. Asked about eggs and they are supplemented (extra for fried) Another told us we can order and they’ll cook. Like how do you get this basic stuff wrong. 50% of the time. Bad training. I good management accountable. Grounds are beautiful and place itself is amazing. Also a suggestion is to have a fridge for the room. You have these in standard hotels but not in a chateaux that’s 1k a night that’s absurd. Most people enjoy cold drinks. Easy stuff here

Probably the best hotel we’ve ever stayed in. Staff was amazing: kind, helpful and always one step ahead of you to provide the best experience. The breakfast was delicious with mostly locally sourced foods. The hotels pledge to sustainability is visible in all aspects. Would 100% come back.

I had the amazing chance and opportunity to stay there a few days a few weeks ago and it was absolutely charming I spent one of the most wonderful weekend of my life All the employees were really careful, looking for any detail, making sure that me and my girlfriend had an amazing stay. The location is absolutely insane, and the food is delicious. Can’t wait to come back for another stay !!!

I had the absolute pleasure of staying at Château de Fonscolombe for a week, and words hardly do justice to the experience. From the moment I arrived, I felt as though I had stepped into another world—one of elegance, tranquility, and genuine hospitality. The grounds are nothing short of breathtaking: sprawling, lush, and perfectly maintained, offering a sense of peace and escape that is hard to find anywhere else. Walking among the massive cedar trees, I was transported back in time to my homeland, a deeply moving and grounding experience that made this estate feel even more special. Whether strolling through the gardens or relaxing by the 24/7 pool, I was surrounded by beauty at every turn. The housekeeping team was flawless—my room felt pristine and refreshed every single day, a true testament to their dedication and attention to detail. But what truly set my stay apart was the incredible hospitality. Every staff member radiated warmth, professionalism, and a sincere desire to make my stay perfect. A special mention must go to Liticia, who went above and beyond for me on multiple occasions. She not only ensured that I was always comfortable but also personally helped me navigate stressful and costly rental car issues. Her care, foresight, and dedication quite literally saved me more than once—and I will be forever grateful for her kindness. Equally noteworthy was the classy touch of the manager personally reaching out to me, reinforcing that sense of being genuinely cared for and valued as a guest. The 25/7 concierge service (yes, they truly feel like they never sleep!) was an invaluable luxury, always ready to assist with any request—no matter the hour. Combined with the estate’s timeless charm, ancient cedars, and flawless amenities, it created the feeling of having everything I could possibly need at my fingertips. One note to the hotel: The food options are pricy and did not change during my stay, which I understand. But a rotating menu could help this for guests staying more than a week. The food was good, just over priced. In short, Château de Fonscolombe is far more than a five-star hotel—it’s an experience, a sanctuary, and a memory I will treasure forever. If you are fortunate enough to stay here, you will be treated not just as a guest, but as family.

Besides being a beautiful and enchanting hotel, the employees make the biggest impact. Everyone is kind, attentive and 100% commited to offer an amazing experience. The restaurants are excellent, service second to none. We will definetly go back!

I’m here to thank the Fonscolombe staff. Specifically, Loic (sorry for spelling!) Traveling with our one-year old Cruz is daunting. His sleep is unpredictable, he’s loud at dinner and he’s moving nonstop! The Fonscolombe staff loved every second of it and Loic made such a great effort to meet Cruz and make all of us comfortable. They had high chairs at dinner and a crib in the room with a bunch of goodies for him. The room had space for all of us and was quiet enough for him to nap and sleep at night. The highlight was our final dinner when the staff set us up a table under the tree away from everyone else so mom and dad could enjoy a nice, quiet dinner - the only one of our entire trip - while our little maniac Cruz played in the dirt. 10/5 stars Fonscolombe for families traveling with young kids. We will be back to Aix soon :)

A house with soul, where time stands still. This isn’t just a château, it’s a place where elegance, nature, and memory meet. The staff are kind and discreet, the rooms feel like they’ve always existed, and the goûter is simply unforgettable: chocolate mousse and île flottante just like your French grandmother might have made. The silence of the gardens, the timeless charm of the Pigeonnier… You come here to slow down, to breathe, to live fully

Arrive at about 140pm, and I was prepared to rush for their 2pm closing. The lady at the cashier is really kind and helpful. She explained the procedure for ordering, and it wasn't hard as the ordering system is in English. Picked up the drinks at the counter, and food was delivered to the table. Really good burger, i like the bun that comes with it & how it enhanced the texture, beef texture was good however the marinate/spice is unusual/unique. I added tartar and extra spicy sauce they were both really tasty & actually spicy. Fries was fantastic too, crispy & fresh. Thanks to the kind staff for extending their closing time, allowing enough time for me to enjoy my meal properly. Merci!

First experience at this place and can only strongly recommend if you are craving a burger! Easy order with tablet and good surprise when the order came with freshly baked buns from the bakery and homemade fries (the ones with some skin left on them) Very very good burger !

Excellent, fresh-tasting burger. Best fries we had in France. My wife is a vegetarian and she loved the veggie burger with Mexican patty. Would recommend to anyone.

Best burger in Aix. Exceeded expectations.

From the moment I stepped into the shop, the staff were friendly and energetic. They spoke to me and were very sincere, even offering me a sample of a burger sauce that we joked about. The food was great as well, I’d liken it to 5 Guys burger quality (which is a compliment considering the price is a lot better than 5 Guys)

So surprising, the bread, meat and ingredients…this is someone who loves what they’re doing and i hope you guys can try it out! You’re eating like a king for little..not what you would expect (its better!)

Went for a burger today a few minutes before their opening time (sorry!) and had some of the most amazing customer service I’ve ever experienced. Burgers were pretty good and fries were great. Only complaint was that the basement was a little musty and dark but very well decorated. Further, additional toppings have extra costs. Still 5 stars though cause I had such a great time!

Very good option for gluten-free, vegan food. The chocolate tart is delicious.

Excellent !

(Translated by Google) A treat from main course to dessert! Everything is homemade and it feels good. I will come back without hesitation. (Original) Un régal du plat au dessert ! Tout est fait maison et ça fait du bien. Je reviendrai sans hésiter.

(Translated by Google) This is my canteen! Maud is in charge of the kitchen and Joris is at the service, both of them, always smiling, giving good advice on eating well. Go there with your eyes closed. Maud's peanut butter cookie is to die for! (Original) C'est ma cantine ! Maud est au commande de la cuisine et Joris au service, tous les 2, toujours souriants, de bons conseils pour bien manger. Allez-y les yeux fermés. Le cookie de Maud au beurre de cacahuète est à tomber !

(Translated by Google) A homemade fresh break: bowl, diet box or Vegan desserts…. Everything is good (Original) Une pause fraîcheur fait maison : bowl, diet box ou desserts Vegan …. Tout est bon

(Translated by Google) Great place! Very pleasant managers and always more delicious dishes. One of the best places for lunch in town. (Original) Super endroit ! Des gérants très agréables et des plats toujours plus délicieux. Un des meilleurs lieux pour déjeuner en ville.

(Translated by Google) Great !! Healthy and excellent food, a top team! I recommend without hesitation! (Original) Super !! Nourriture saine et excellente une équipe au top ! Je recommande sans hésiter!

Service was fast. Food was great. We ordered a pot of mussels and it came with bread and a small bucket of fries. The taste. Delicious. It was so good we came back again two days later. If you are on low salt then specify when ordering. Otherwise just enjoy !

It's looks like a tourists place, but not exactly, a lot of locals have lunch and dinner here (reservation for dinner, highly recommended). Food fresh, menu changes periodically, everything made from scratch. Service friendly.

We had a wonderful dinner at La Rotonde! The foie gras entrée was luscious and beautifully balanced. The cod with vegetables was light, fresh, and cooked to absolute perfection. By far the best service we’ve experienced in Aix — attentive, warm, and thoughtful. When the wind picked up and the sun began to set, we asked to be moved inside, and the manager accommodated us right away with such kindness. Just an all-around great spot.

The place was really beautiful and the ambiance was calm but we came in just before a really big group so to get out dessert took a while The food was delicious, both the dessert and the plate (the fries were really good)

A nice brasserie in a very prominent location, serving dishes with high quality ingredients and with a comfortable interior. As such it is priced a bit premium, but the service is good and the food was well done. I especially appreciated that the food was not over seasoned and allowed the flavour of the ingredients to come through, and it made it easy for younger children to eat. I would be happy to visit again.

Everything is perfect at this restaurant❤️Best dinning experience in France so far Special thanks to our waitress (apologies that we didn’t get her name)

I had such great disappointment on a December 30th... 2024 I very much understand now that Christmas decorations must never blind people, especially those who do not speak french. Please. Before you order your meal, make sure what it will be. To the owner of La Rotonde : believe me, there is better food and service in Aix-en-Provence. L. MB

Very nice hotel giving the feeling of going close to nature. I like the garden area with trees, feeling calm all the time relaxing there. Staff services are very good. I arrived earlier and they helped me on early checkin.

Mixed feelings about hotel birdy, overall the pool is quite nice and the rooms are clean and comfortable. The soaps (Nuxe) provided are amazing quality and the hotel is nicely decorated. This place is decent for a one night stay! I would like to point out that the hotel staff/service are super helpful and kind and made the hotel experience very nice and comforting. Especially the day time service, one lady at the night time service was not as helpful, but everybody else was great. My biggest points of complaints go to management, not service: - Someone at 8 am was drilling and hammering work upstairs above the rooms which is unacceptable on a saturday morning. (It was apparently an emergency but morning construction should still be avoided for future guests) - My pillow had a small stain - We booked the VIP experience, but it would have been better with more alcoholic beverages included as we only received one each. - Some of the displayed times are misleading. Example: the elevator poster says 8:30 pool closure when the hotel says 8.

Great Hotel. We stayed for 3 nights as a family. Room is spacious and the pool area is great - also lots of games indoors and outside. Staff is friendly and breakfast is great. We especially loved their Nutella machine! Small downside - the fridge in the room doesn't get really cold enough.

A beautiful hotel with an amazing view of the golf course. The room is spacious and clean. Love the environmentally friendly concept of the hotel. The location is a bit off from the center but if you have a car this should not be an issue as it is only 15 mins away.

Staff is very friendly, kind and helpful. Location is excellent. Rooms are large, and very clean. Breakfast is excellent. Good parking place. Good internet connection. We highly recommend :-)

This is a wonderful hotel with positive vibes. It is a calm and rejuvenating hotel, and we left feeling well rested. There is a variety of drinks available in the lobby at all times and the staff are welcoming and responsive. The breakfast was great, and there was even a machine to grind your own Nutella. One staff member who stands out for being helpful was a smiley gentleman who was working during the afternoons. He helped our family have the best vacation possible. Un immense merci !

Room was very nice, but it had a tub shower that was not easy to get in and out of. Location was good, but if you want to spend time in Aix, it would be better to stay in Aix. However, Birdy has plenty of free parking, and hotels in Aix may not have either. Hotel staff was very nice and helpful.

Think of the worst hotel experience you have ever had, then think again. We made reservations for five nights at this hotel, but after the worst nights experience we’ve ever had we checked out the next morning and went to another hotel. A very small and dense room, a non-functioning AC unit that made lots of noise and circulated warm air into the room, and a clogged shower were the primary reasons for our decision to leave. But if we ever had any reservations about that hasty decision, the rude service from the staff who felt they were doing us a favor by simply listening to us sealed the deal. So very disappointing.

Everything was perfect for the money that we gave. Kind people clean rooms with air condition. The girl at the breakfast was so kind with us. Thank you 😊

We came in late - the hotel room was small (we were 3 people, and there was no room to move around), the AC was not functioning at all, and the shower was not draining causing us to stand in water as we showered. When we mentioned these issues to the staff, they were dismissive and rude. Later that day we discovered that a kindle reading device was left in the room (on the bed). When we went to the hotel the next day (as this was after hours), they claimed that the kindle was not returned to them and must have been taken by the next guests in the room. This means that they did not change the bedding (sheets, pillow covers) between guests, as the cleaning crew would have seen it. If it fell, as the suggested, that means they did not sweep and clean the room. When we tried to talk to them about this, they shrugged and told us this was not their problem. Be very careful about booking with this hotel!

Comfortable budget hotel at reasonable price. Suited me for a one night stay but wouldn't want to stay any longer. Had cost not been an issue I would have preferred to have stayed in a bit more comfort, but I had a comfy bed and a private shower room so was fine. Breakfast was also good for the price and even included a cooked option (albeit not for me!).

Lady who work at reception was not friendly at all. September 20 at 14:00. I like this hotels but she need to be more polite and not rude with customers

This hotel is a complete waste of money and it is far from even an okay experience! Find a better hotel and never stay in any of their B&B hotels! - First of all, because their brand states B&B, but the breakfast is not included! How deceptive!! You must pay an extra fee to have it and it is surely not value for money. - No hairdryer is provided in the room and if you ask the guy at reception, he will surely have none to lend! - Shower towels are v small! - Used toilet paper - how disgusting. - Poor customer service. - On the website it showed a discounted price but at the desk upon arrival, despite showing the receptionist the offer on their website, they still made us pay more. - Dirty toilets, snack/drink machine in the hall was broken therefore no way to get even just a bottle of water.

Basic but very clean rooms, good security, amazing service and excellent location to bus into the city

The AC and heater does not work and so does the wifi. The wifi works for approximately 3 mins before disconnecting. You then need to relogin just for it to disconnect all over again. On top of that you get very minimal mobile data coverage.

Clean and tidy with very friendly staff..always a great nights sleep and a decent shower..used it often on our last trip to France and I would recommend it for anyone who wants a quick stop over during touring

The AC in one of the rooms we stayed in did not function as it normally should. It was giving out hot air. I tried to communicate with the 24/7 remote door service with English and then my little French, both of which they did not understand. The security guard helpfully delivered the message to the service line staff, but we were told that they could not assist. The reception closes after 8pm and so a warning for international travellers - you may not get help when you need it if you come in in the late evening.

The brakfast is amazing. The rooms are super clean, but very small. In a 2 person room there's a double bed, while me and my friend are not that close to sleep together - but we had no choice. But the biggest downside are the number signs on the doors. While the doors close on your face, you have to push them away to pass. I pushed just under the number and my finger was sliced open by the sharp edge. So, the hotel overall is amazing, but the signs are a hazard and should be taken care of somehow.

Too expensive for a 2 star hotel. The staff is mediocre at best. They refused to look over my stuff, the day I had to leave for 30 minutes after checkout ( I had school and finished at 12h) because of their stupid code system. I had to pay an extra 112€!!!!! And I noticed a faint brown stain on my bed. I was disgusted ! Never going back there ever. Their iron didn’t even work.

The attention was not the best. The girls in reception were not able to explain the arrival conditions clearly. My father requested and extra pillow (so simple) and they were not available to provided. Poor customer attention and very basic breakfast. The location in the middle of commercial are out side of the village.

The goal was to rest as the last stage on the way home and we looked for something affordable. We were pleasantly surprised by the comfort of the beds and the bathroom. All very clean. For 4 people and a dog the room was a bit small but since we were only going to sleep it is not bothersome. It's a bit further from Aix-en-Provence than we thought, but it's easy to get there by car.

The room is tiny, the numeric keypad on the door (note, you don't get keys) was very intermittent and took me a lot of attempts to get into the room. The heater in the room seemed to work when it wanted to and it was not a great location.

Room was average, the air con leaked all over the doorway and onto the WC floor, the „ restaurant „ service was abysmal. We had to ask for the menu, then ask for the drink menu! When the food arrived it was cold ( burger) they failed at every step. No stars for them at all , I would give minus if it was possible

Highly recommended for a budget stay. The breakfast is real value for money and super nice staff. There are bus services from hotel to Aix + some kids attractions and zoo barben at 30 mins drive from hotel.

My wife and I stayed for one night while waiting on our flight. The staff was very helpful and served us with a smile on their face, and the room was quite clean and well made.

It's just a budget hotel, but the lady at check-in was super friendly and helpful, hence the good rating.

Great communication with the receptionist, fair breakfast, needs some ham/meat in it, there is only cheese m yogurt, honey, jam, and croissant. The beds were comfortable and clean, we ran out of body shampoo in our second night.

Clean and friendly hotel. Shower was in the bedroom but managed to make it work. Staff only really spoke French so a little knowledge of the language is essential . Breakfast good value for the price.

Decent rooms Has AC in both bed and living room Bathroom was okay, but could be better. Parking was good. 5€ a day charge

BED BUGS, TERRIBLE SERVICE AND EXTREMELY RUDE STAFF! RUN AWAY! I stayed there for one night, and the bed had bed bugs. My partner and I woke up covered in bites—an absolute nightmare! On top of that, the breakfast was awful, the coffee machine didn’t work, and the staff was extremely rude. They almost ruined my summer vacation! NOT RECOMMENDED!

Rooms are not well-maintained, there is a constant noise from the central heating/air-co. No charm whatsoever. Ok if you look for something passing by.

Ok hotel in Aix, value for money. I was having an apartment-type room which was clean and nice. Not quite sure why if that is a hotel, you have to take your bins out. But apart from that it was nice.

Worst hotel in aix en province Extremely dirty

Could not stay, because of very low internet. We hâd to wait an hour to get a cancellation. The owner would not accept it that easily... The receptionist was kind and helping. Would not recommend if you need internet.

Hotel with only the basics, nothing luxury. Reasonably priced, it's a good hotel. Air conditioning, full kitchen and refrigerator. Breakfast is served in the lobby which is very inconvenient.

Modest hotel, but the breakfast is very good.

Pay full price to wake up to the sound of a drill and Hammer next door at 9am. Hilarious. xdd

Minimal.

Correct

Not recommended

Good sleep

(Translated by Google) Great hotel when you are in transit. Booked a family room with 2 adults and 2 children. Good air conditioning, good bathroom. All what you can expect when you book a cheap room. Beds are a bit hard. Breakfast with croissants, chocolate rolls and regular rolls. Really great! Very friendly man at the reception who helped with everything. Great. (Original) Prima hotel wanneer je op doorreis bent. Familiekamer geboekt met 2 volwassenen en 2 kinderen. Goede airco, goed sanitair. Allemaal wat je kunt verwachten wanneer je een voordelige kamer boekt. Bedden zijn wel wat hard. Ontbijt met croissantjes, chocoladebroodjes en gewonen broodjes. Dikke prima! Hele vriendelijke man aan de receptie die met alles mee hielp. Super.

Excellent location, modest outdated rooms, reasonable breakfast and remarkably kind and helpful team. It's not a 4star hotel at all! It's an old 2 star with a 3star breakfast. If you are looking for good equipment, charming buildings and more service, this is not the hotel for you. On the other hand, it's so conveniently located near downtown and has a large garage, that you might consider it. Btw, there is the risk that you might not find parking space; although it's large, you might have more cars than its capacity. Also if you bring many large bags, you will have to walk a ramp in the open weather and not obtain any help, since it's a very reduced staff. Finally, I don't think it's worth the price.

This is obviously not a 4-star hotel, maximum 2, location convenient and really close to the centre. Service was good and friendly, and I can't add anything else, just positive comments about people who are working in this hotel. Breakfast was good. Room, o my, small, we were with 2 small suitcases and we barely have a space to open them. The room was clean, but, bedlinen and towels so old, their colour looked grey.

Firstly a disclaimer that I didn’t stay in this hotel. We drove by Aix-en-Provence as foreign tourists with a minor accident on the road and were in a hurry to find the nearest car rental station. Unfortunately I had to stop near the hotel for a “bio-break”. This is how I encountered with the hotel receptionist, whom coldly told me that the toilet in the lobby is “reserved to guests only” and I had to buy a bottle of drink in order to use it. As a “4-star hotel”, this is the situation I never encountered elsewhere in a hotel of a similar grade. Even when I implored to her that we were in an urgent situation and were lost in the city from where we needed to be, the lady insisted that rules had to be upheld with zero human empathy (including showing at least where the public toilets could be found in the nearby). As a hotel in a tourist city but not situated on the busiest tourist street, which I would have understood stringent rules against passersby, it was very disappointing and made me but wonder in situations of urgent needs for hotel guests, would they offer the help that may not be written on their job descriptions? Perhaps this is not the most valuable review for hotel booking, I thought it might still be helpful to share for international visitors to decide on their hotel bookings. After all, there are just so many options in this very lovely city.

My stay at this centrally located hotel in Aix-en-Provence was perfectly fine. The room was very clean, the bed provided a comfortable night’s sleep, and the water pressure in the shower was excellent. The staff was helpful and friendly. The breakfast buffet had a nice variety. On-site parking was a nice surprise. The hotel serves well for those prioritizing a convenient location and a few nice amenities.

Basic furnishings but well-situated close to centre ville, comfortable bed, and friendly staff. Overall a very nice stay. If you’re a super light sleeper this place may not be the best option as I could hear noise from the next room despite the noise level being normal level.

My stay at Hotel Rotonde was an absolute nightmare. Our room was broken into, with a bag being vandalized and cash stolen from our wallet. Shockingly, the staff provided no assistance whatsoever. They simply instructed us to report the incident to the police and didn't bother to check our room or offer any alternative accommodation when we requested it. The level of negligence, indifference, and lack of security at this hotel is simply unacceptable. I strongly advise against staying at Hotel Rotonde if you value your safety and expect even the most basic level of service.

Really 3* hotel placed very close to the center, which is a great advantage. Location easy to see but not easy to reach, due to the one way street , so you need to pay attention if you come by car. The family room which we had was spacious and clean. The staff was polite and friendly. Breakfast is below average, quite minimal. Price for the family room was a bit higher, but we assumed that from the beginning. Overall nothing to complain, but nothing to highlight. They don’t have restaurant, but plenty alternative quite close. They have a parking, but if you are coming late the probability to be full is high, the public parking is anyway near by, which is coming with an additional cost.

Interesting location. Central for day trips although not much in the town itself. Our primary reason for staying after 3 nights in Marseille was to experience the 1 star Michelin restaurant- a bit of a disappointment. The food was okay however not good enough to overcome the clinical service which totally lacked any feeling. Service was overly prompt with plates cleared while the last bite was being eaten, wine pairing poured with no opportunity to peacefully finish the wine from the preceding course, the glass was just whisked away. Overall very disappointing and not a patch on other Michelin star experiences. Service rating is primarily to do with the restaurant rather than the hotel staff.

I'm rating the restaurant only since we haven't stayed at the hotel. The place is really nice, in and outside, super cosy. The staff is excellent and very professional. The food is disappointing for a 1 star restaurant. It's good and fine food, but pretty standard in terms of taste, texture and presentation. Nothing was outstanding and I actually had better food in non starred places. So overall it's really a poor value for money ratio and I would not recommend for someone who wants a 1 star experience.

Avoid. Book somewhere else. Absolutely not a 5-star experience — misleading listings, poor service, and zero accountability. We stayed here for 3 nights in June 2025 and were shocked by how far the reality deviates from the online descriptions. — The room we were given had no balcony, faced a wall at less than one metre, and felt like a semi-basement. — Reception staff was openly rude and aggressive when we raised the issue — waving hands, raising his voice. — No hot water on the first day — we were sent to another floor to shower. — The shower in our room lacked a glass panel, so water flooded the entire bathroom every single day. — The hotel is located at a crossroads — expect loud motorcycles revving all night. — Breakfast was unacceptable: flies crawling over fruit, stale-looking cold cuts, and overall poor hygiene. — No conditioner, no hand cream, no face sponges — when asked, the excuse was “we’re eco-friendly.” Not good enough. — No duty manager available to address concerns. — After wasting over an hour with Booking.com support, we discovered that the hotel simply does not have the room category shown online — those photos with balconies are fiction. As for the “Michelin-starred” restaurant: we paid over €200 for a few starters (no alcohol), served on plates that smelled like detergent. The award, if it ever existed, is no guarantee of quality today. This is not a 5-star hotel — 4 stars would already be generous. The “Michelin” reference is highly questionable. Booking.com takes no responsibility. This place survives on marketing, not substance.

Not 5 stars hotel. Room deco nice but no hot water. After 2 attempts to fix with no result, we should have been given another room right away. Instead, we were made to wait again. After 30 min of waiting in my bathrobe, I phoned reception and was told we could move to room next door to take our shower. Simple apology that is all. Not up to par for a 5 star hotel. Also Very disappointed with the one star Michelin meal. Fish dish was bland and didn’t taste so fresh. Other dishes was soso as well. I left at least 2 dishes unfinished. Not once did the waiter ask if all was ok. Very disappointing experience

We stayed at the hotel for 2 nights. Quiet, new, clean in good location near Aix-en-Provence. And that’s it! these are all the advantages. The hotel was chosen primarily because of the good quality of the restaurant. but for breakfast for 30 euros we had bakery (not fresh), bread, butter, jam, yoghurt, one type of cheese and salami and eggs . And no fresh juices, no fruits. this hotel was the first place in France during our two-week stay where we had not tasty bread. My family was very hungry for lunch, we arrived at 13.35 and were informed that the restaurant was already closed for lunch. To my request to make an exception - a refusal or only snacks. There is no hair conditioner in the hotel, but after the failures with food, this is no longer so important. It’s amazing how a nice new hotel in a great location can be ruined by terrible service. PS. The Hotel answered that they offered fruits, selection of cheeses and meet, pastries. May be, but we hadn’t any fruits , only 1 type of cheese and ham, and only not fresh croissants and chocolate bun (not tasty). And as I said earlier, this Hotel was the only one place in France, where we had not fresh bread and pastries. I think this is enough to make an opinion.

We stayed in the hotel for two nights and had a mixed experience: - very friendly staff at the reception during check in and check out - friendly service at the dinner in the restaurant - irresponsive and unfriendly service during both breakfasts (not being asked for coffee, not being greeted or led to a table, …) - rude service at the hotel bistro (outside) for a second dinner: service was very poor and slow, unfriendly. lighting was missing, the floor was dirty with old food and bird droppings and so on - the room was pretty and well equipped, conditioner was unfortunatly missing Food at the 1 star restaurant was overall good, but nothing special in terms of taste or texture. Had way better food in other places without a star. Overall the food experience was not worth what we paid for.

Unprofessional staff and disappointing food. This is not 5* (no spa, no gym, small rooms and pool) and we felt so awkwardly unwelcome. Food wasn’t great and the restaurant management was plain rude in addressing dietary needs. At breakfast, which is €30 pp, my friend with lactose and gluten intolerance asked if she can have three boiled eggs and some salad. The staff lady was very annoyed at us for asking and waived a menu at my face saying ‘we don’t do salad for breakfast’, then turned around and walked away. We got the eggs which took about 20 minutes to arrive and they were so undercooked that we couldn’t eat them. Almost sarcastically, the eggs were served with buttered bread soldiers... honestly left me speechless as it seemed intentional. I understand you may not wish to cater to allergies at the evening restaurant, but you must do so during breakfast. Cherry on top happened after we left thanks to the reception staff. We forgot a small item in the room and the hotel posted it to my address without pre agreeing how much they’d like to charge my credit card for this ‘service’. It’s very convenient when you have a photocopy of your clients’ credit card and you can just charge whatever you want to it. In the UK it’s usually called fraud.

Rooms are small, very small. No AC I was given 2 single bed put together, which kept separating and leaving me almost falling through the middle. Bedding was grim. Pillows and mattress were painful to sleep on. Some positives…. Free parking Room includes a small fridge Building security seems good. Over all hot and painful stay, but I saved on the price 😑

Booked a condo room but it was very basic with old facilities - at least the bathroom was clean. After hours self check-in went smooth

Nice workers and nothing more dirtiest hotel i ever seen in my life

No parking space

(Translated by Google) Lousy! I don't understand how some websites can give this establishment 5 stars! We were there for the May Day celebrations and it was hell! When we arrived around 10 p.m., the room wasn't made up, and the dirt was everywhere. The breakfast room is a real pigsty. Following our comments, some things have been improved, but this is unprecedented! The woman who organizes breakfast is as unpleasant as can be and is incapable of fulfilling her responsibilities! The breakfasts are way too expensive for what's offered. I can only note one positive point about this hotel: the young man who handles reception. He came back from home at a very late hour to offer us another room, a room that wasn't very shiny, but at least the sheets were clean! One piece of advice: run away! (Original) Nul ! Je ne comprends pas comment sur certains sites on puisse attribuer des 5 étoiles à cet établissement ! Lors de notre passage pour les fêtes du 1 er Mai nous avons vécu l’enfer ! À notre arrivée vers 22 heures la chambre n’était pas faite , de plus la saleté est omniprésente. La salle des petits déjeuners est une véritable porcherie, suite à nos remarques certaines choses se sont améliorées mais c’est du jamais vu ! La fille qui organise les petits déjeuners antipathique au possible et de plus est incapable de tenir sa responsabilité ! Les Petits déjeuners sont beaucoup trop chers pour ce qui est proposé . Dans cet hôtel je note un seul point positif c’est le petit jeune qui s’occupe de l’accueil, il est revenu de son domicile à une heure très tardive pour nous proposer une autre chambre , chambre qui d’ailleurs n’était pas très reluisante mais au moins les draps étaient propres ! Un seul conseil : fuyez !

(Translated by Google) Excellent value for money. The rooms are clean. The ideal location for anyone working nearby. Breakfast OK but for the price quite reasonable. (Original) Excellent rapport qualité prix. Les chambres sont propres. L’emplacement idéal pour qui travaille aux alentours. Petit dej correct mais pour le prix tout à fait raisonnable.

(Translated by Google) It's OK for a student residence... Not too much equipment for cooking... no problem, there's everything you need in Aix. Very friendly welcome, flexible on schedules and very responsive to correct some small errors. (Original) C'est correct pour une résidence étudiante... Pas trop de matériel pour cuisiner.. pas grave il y a tout ce qu'il faut sur Aix. Accueil très sympa souple sur les horaires et très réactif pour corriger quelques petites erreurs.

Small rooms. But clean 👍 Clean shower with everything you need. Wi-fi, conditioner. Good breakfast. Nice place.

(Translated by Google) Excellent value for money! Ideal location near the Pont de l'Arc, secure parking, very quiet hotel, well soundproofed room, simple but comfortable, very good bedding, same pillow (and this is not always the case in other much more expensive hotels! ). The kitchen (excellent by the way, only fresh produce worked on site) is run by a real chef who also ensures the training of disabled staff, the same thing for the floor and service staff. The management team is exemplary of dedication and commitment. A real approach to inclusion. Thank you all. (Original) Excellent rapport qualité/prix! Emplacement idéal près du Pont de l'Arc, parking sécurisé, hôtel très calme, chambre bien insonorisé, simple mais confortable, literie très bien, oreiller idem (et ce n'est pas toujours le cas dans d'autres hôtels beaucoup plus cher!). La cuisine (excellente au demeurant, que des produits frais travaillé sur place) est tenu par un vrai chef qui assure en plus la formation de personnel en situation de handicap, la même chose pour le personnel d'étage et de service. L'équipe d'encadrement est exemplaire de dévouement et d'engagement. Une vrai démarche d'inclusion. Merci à vous tous.

(Translated by Google) Well-located hotel in Aix with secure parking, but no elevator as it's only one floor. 24-hour reception. The room is a bit small and the sink/shower is a bit dated. The TV is small, but that's not why you go to Aix! The chef manages everything and is very welcoming. He is caring and provides good support to the disabled people working in the establishment for their integration. Bravo. As for the food, the fish had a funny taste, but we didn't get sick, so maybe it's a matter of taste. But the starters and desserts on the buffet were delicious. (Original) Hotel bien placé à Aix avec parking sécurisé, mais pas d'ascenseur car qu'un étage. Accueil 24 h/24 h. La chambre un peu petite et lavabo/douche un peu vieillotte. Certes la télé est petite mais on ne va pas à Aix pour ça ! Le chef gère tout et est très accueillant. Il est bienveillant et encadré bien les personnes handicapées travaillant dans l'établissement pour leur insertion Bravo. Côté cuisine, le poisson avait un drôle de goût mais nous n'avons pas été malades alors peut-être est-ce une affaire de goût. Mais entrées et dessert en buffet et les dessert étaient délicieux.

(Translated by Google) The hotel is good, excellent location. The availability of parking is a big plus. Unfortunately, however, an error was made in issuing the invoice, which was immediately recognized by the clerk, who guaranteed a refund within a few days. To date, however, it has not been processed! (Original) L’albergo è buono, ottima posizione . Grosso vantaggio la possibilità di un parcheggio . Purtroppo però è stato fatto un errore nell’emissione della fattura subito riconosciuto dall’addetto che ha garantito il rimborso nel giro di pochi giorni. Ad oggi però non è ancora stato effettuato!

(Translated by Google) Hotel run by an ESAT (Educational Support Service) for the integration of people with disabilities. A wonderful and attentive welcome. Impeccable cleanliness. Free, secure parking. I highly recommend it. (Original) Hôtel tenu par un ESAT, pour l'insertion des personnes en situation de handicap. Accueil formidable et très attentionné. Propreté du lieu irréprochable. Parking fermé et gratuit. Je recommande.

(Translated by Google) Pleasantly surprised, warm welcome, impeccable service, excellent cuisine. All for a more than reasonable price. We only tried the restaurant. Highly recommended and definitely worth a visit... Bravo to the team. (Original) Agréablement surpris,accueil chaleureux,service impeccable,cuisine excellente. Le tout pour un prix plus que raisonnable. Nous avons uniquement testé le restaurant. A conseiller et refaire ... Bravo à l équipe.

(Translated by Google) The room was adequate and met our expectations. The aging of the establishment was noticeable, and some visible damage was evident. Very friendly staff. It's excellent value for money. Secure parking. A small first aid kit is available in the room, a nice touch. (Original) Chambre correcte à la hauteurs de nos attentes. On sent un peu le vieillissement de l’établissement et quelques dégradations visible. Personnel très aimable. C’est un très bon rapport qualité prix. Parking sécurisé. Petit kit de première nécessité disponible dans la chambre une attention remarqué.

A scam. This is not a hotel. I am taking legal action against you.

(Translated by Google) Very warm welcome (very friendly breakfast) calm and silent place. Lots of rest. Late arrival but possibility of dinner. Place to know and located perfectly near the TGV station and the airport. (Original) Accueil très chaleureux (petit dej très sympathiques) endroit calme et silencieux. Beaucoup de repos. Arrivée tardive mais possibilité de dîner. Endroit à connaître et situe parfaitement près de la gare tgv et et de l’aéroport.

(Translated by Google) We had a wonderful stay! The welcome was wonderful. The room was super clean and well-organized, and it had a magnificent view! A magnificent and delicious breakfast with a unique fig jam. The owners are very welcoming and kind. I highly recommend it... see you soon!!! (Original) Nous avons passé un excellent séjour ! L'accueil a été merveilleux. La chambre était super propre et bien organisée et une vue magnifique ! Un petit déjeuner magnifique et délicieux avec une confiture de figues pas comme les autres. Les propriétaires sont très accueillants et très gentils. Je recommande… à bientôt !!!

(Translated by Google) A big thank you for the responsiveness and the wonderful discovery of the setting this morning when you woke up! Spa facing nature in a soothing setting and relaxing massage. Very welcoming and warm hosts. I highly recommend. See you soon (Original) Un grand merci pour la réactivité et la merveilleuse découverte du cadre ce matin au réveil ! Spa face à la nature dans un cadre apaisant et massage relaxant. Hôtes très accueillant et chaleureux. Je recommande fortement. À très bientôt

(Translated by Google) Having booked at the last minute I was pleasantly surprised by the beauty of the site, the kindness of the owners and the studio was a real cocoon with the private jacuzzi it was a feast for the eyes and a delight for the ears I recommend with great R for future passengers (Original) Ayant réservé à la dernière minute j'ai été agréablement surpris par la beauté du site la gentillesse des propriétaires et le studio été un vrai cocon avec le jacuzzi privatif cela été un régale pour les yeux et un délice pour les oreilles je recommande avec un grand R pour les futur passagers

(Translated by Google) The setting is relaxing and magnificent. The rooms are comfortable and tastefully decorated. The hosts welcome you with a smile, are very flexible and listen to their guests. If you like animals, you might be lucky enough to come across Icarus and Bandit, the house mascots! Thank you and see you soon :) (Original) Le cadre est reposant et magnifique. Les chambres sont confortables et décorées avec goût. Les hôtes vous accueillent avec le sourire, sont très flexibles et à l’écoute de leurs convives. Si vous aimez les animaux, vous aurez peut-être la chance de croiser Icare et Bandit, les mascottes de la maison ! Merci et à très bientôt :)

(Translated by Google) I stayed at this establishment for professional reasons. The welcome is warm, the site incredible, the view is breathtaking, the rooms are decorated with care and the facilities are complete. I appreciated the calm of the site, the quality of the bedding, the contact with the teams, the breakfast. I highly recommend this establishment and its owners. (Original) J'ai séjourné dans cet établissement pour des raisons professionnelles. L'accueil est chaleureux, les site incroyable, la vue est à couper le souffle, les chambres sont décorées avec soin et les équipements sont complets. J'ai apprécié le calme du site, la qualité de la literie, le contact avec les équipes, le petit-déjeuner. Je recommande vivement cet établissement et ses propriétaires.

More than a stay, an "experience". Came with another couple and had an amazing time in this old-city jewel. Silvio and Emma took such good care of us, even helping me in advance with a birthday champagne greeting for my wife and arranging a car service to our next destination. Take advantage of the beautiful courtyard and lobby for drinks with friends before exploring the city's nightlife and restaurant scene. As others have mentioned, there are stairs but the staff brought our luggage both up and down without hesitation. Right in the downtown. Need to know that your Uber can NOT drive to the front door, so have their WhatsApp handy to call and they meet you on a nearby street, a short walk away. Again, no need to lift a thing. Would absolutely recommend and return again.

Our daughter in law from Avignon discovered this wonderful guest house. It is situated on a quiet street in the center of the city, convenient to all the fine shops and restaurants. Our hosts were kind and hospitable. Our room was so comfortable, decorated tastefully with lovely views onto a beautiful courtyard. We slept well. Breakfast was excellent. Your visit to Provence must include a stop here. A memorable stay, for sure!

As everyone else says, this boutique art hotel, so unassuming from the outside, is very cute once you enter the red door. We had a spacious artfully decorated room with the Nespresso machine, fridge, good closet space, great wifi, etc. BUT note that there are no elevators - a big problem for my 83 yo mother - but not hotel’s fault. Also our room only had a bathtub, no shower - again, big issue for my mom and a bit difficult even for me too. However, the location is killer, walking distance to the super cute Old Town. We picked up our picnic stuff - bread, wine, rotisserie chicken, olives - at the nearby stores and enjoyed our lunch on their cute terrace. Most importantly, their staff is awesome. They have a washing machine…for FREE! Huge benefit after coming off a cruise. They even sent the clean clothes back to our room folded. Way above expectations.

This is a very nice, comfortable, small hotel with, I think, six guest rooms. The rooms are tastefully decorated, including with a lot of interesting art collected (hence the name) by the owner. It is very nicely located just off the rue d’Italie in the historic residential district just south of the Cours Mirabeau, which is the main street and best place for orienting yourself in Aix. Even the street-side rooms are quite quiet. The people who run the place are remarkable—warm, helpful, cheerful, knowledgeable and efficient. It’s kind of like staying with friends of good friends, but with more fun people than usually found in that situation.

Excellent place to stay. We arrived later than expected, and the host had waited for us (bear in mind that this is not a hotel and there isn't 24-h reception), and welcomed us with the greatest warmth and politeness. He was extremely kind and took our luggage up the three floors. In general, staff were absolutely lovely and attentive, and the atmosphere was warm, welcoming and with fantastic design. The location is great, in the elegant and calm Mazarin neighborhood. Our room was the loft and was lavishly decorated, just as the rest of the place. We only have very minor comments. There wasn't much space to keep our belongings in the bathroom or to lay things while getting ready. There isn't a lift and you may have to climb up to floor 3 or up some steps to the room's mezzanine. We also missed having a table to work and we could hear the neighbours quite easily. The decoration was lovely and original, with superb taste!

Incredible boutique gem in Aix! We stayed for 4 nights and were overwhelmed by the hospitality of the staff. Silvio greeted us upon arrival and immediately made us feel at home. The terrace is beautiful, we picnicked out there for lunch and had coffee every morning. Emma & Silvio helped us prepare our nespresso each morning to our liking and went above and beyond to make the stay great. The room was superb and refreshed daily. The staff was also extremely attentive with helping us make taxi reservations to the train station. The room is spacious and the location of the hotel is perfect and walkable to everything Old Town has to offer! We hope to be back to this small slice of Provence Paradise!!

Lovely boutique hotel in the heart of Aix! Rooms are spacious as well as have charm and character. Lots of fun art! We had a lovely view over the back garden, where we enjoyed a bottle of wine. The team is very kind and committed to everyone having a great stay. The only challenge is parking, but there is easy public parking that is a 5 min walk away and they shared with us the options before arriving. My parents loved this place as well!

(Translated by Google) A pretty corner of Provençal paradise. The night in a caravan is truly romantic. Positive point: The welcome is warm and friendly. Lots of practical information for visits to the surrounding area. The services in addition to the room are really nice: Coffee machine, kettle, mini fridge... Really excellent breakfast. Negative point: Small difficulty for the internet... An address to choose without fear. (Original) Un jolie coin de paradis provençale. La nuit en roulotte est vraiment romantique. Point positif : L'accueil est chaleureux et convivial. Beaucoup de renseignements pratiques pour les les visites des alentours. Les prestations en plus de la chambre sont vraiment belle : Machine à café, bouilloire, mini frigo... Petit déjeuner vraiment excellent. Point négatif : Petit difficulté pour l'intérnet... Une adresse à choisir sans crainte.

(Translated by Google) The Domaine did not have our reservation although it was made on Booking, and the owner was suspicious that we decided to refuse to pay, I find that incredible. Icy welcome from the owner, who met us in the garden and who did not say hello to us (no better the next day). In short, we didn't feel welcome at all. In addition, we were given a 50cl bottle even though there were 2 of us. I find that deplorable for an establishment of such standing. Donating 2 bottles costs nothing. When it comes to toiletries in the bathroom, there are only the bare minimum. Too bad because the setting is very pretty and conducive to relaxation. (Original) Le Domaine n'avait pas notre réservation pourtant faite sur Booking, et la propriétaire était méfiante que nous décidions de refuser de payer je trouve ça incroyable. Accueil glacial du propriétaire, croisé dans le jardin et qui ne nous a pas dit bonjour (pas mieux le lendemain). En somme, nous ne nous sommes pas sentis bien accueillis du tout. De plus, on nous a donné une bouteille de 50cl alors que nous étions 2. Je trouve ça déplorable pour un établissement d'un tel standing. Donner 2 bouteilles ne coute rien. En matière de produits de toilette dans la salle de bain, il n'y a que le strict minimum. Dommage car le cadre est très joli et propice à la détente.

(Translated by Google) Deplorable stay, service well below what is advertised. If you want to cook yourself, forget it! Outdated kitchen, disgusting equipment (I'm weighing my words), outdated or non-functional appliances. No storage available in the rooms, everything is locked, no child protection barrier for the swimming pool, no air conditioning or fans. To top it all off rude owners and the worst vacation rental experience of my entire life. (Original) Séjour déplorable, prestation bien en deçà de ce qui est annoncé. Si vous souhaitez faire la cuisine vous même, oubliez ! Cuisine vétusté, matériel dégueulasse (je pèse mes mots), électroménager dépassé ou non fonctionnel. Pas un rangement dispo dans les chambres, tout est fermé à clés, pas de barrière de protection enfants pour la piscine, pas de climatisation ou de ventilateurs. Pour couronner le tout des propriétaires désagréables et la pire expérience de location de vacances de toute ma vie.

(Translated by Google) Very nice place, very beautiful estate! Thanks again to Julien for his welcome and his professionalism. Quality and hearty breakfast. We will be sure to visit your home again as soon as possible!!! I highly recommend! (Original) Très bel endroit, très beau domaine! Encore merci à Julien pour son accueil et son professionnalisme. Petit-déjeuner de qualité et copieux. Nous ne manquerons pas de refaire un tour par chez vous dès que possible !!! Je recommande fortement !

(Translated by Google) How can we talk about a stay when it didn’t take place…. We had privatized the place for an event and had reserved all the rooms to accommodate the family. Already during the organization we had to make huge concessions in order to put everything together. But being an “acquaintance” we had everything planned. Covid obliges, I confirm to the owners the date from the day after the announcement of the end of confinement. And there!!! Surprise ! Cancellation by the owners of our reservation for the sole reason of the cessation of activity from July 2021. I notice today that it is still possible to book for a stay… When an acquaintance is able to screw you over a month and a half before the event... imagine what she is able to do with people she doesn't know... TO FLEE inevitably. Kind and welcoming people deserve more of your reservations. (Original) Comment parler de séjour lorsque celui-ci n’a pas eu lieu…. Nous avions privatisé le lieu pour un événement et avions réservé toutes les chambres pour y loger la famille. Déjà lors de l’organisation nous avions dû faire de sacrés concessions afin de tout ficeler. Mais étant une « connaissance » nous avions tout prévu. Covid oblige, je valide aux propriétaires la date dés le lendemain de l’annonce du déconfinement. Et là !!! Surprise ! Annulation des propriétaires de notre réservation sur le seul motif de l’arrêt de l’activité dès juillet 2021. je remarque aujourd’hui qu’il est toujours possible de réserver pour un séjour… Lorsqu’une connaissance est capable de vous planter à 1 mois et demi de l’événement… imaginez ce qu’elle est en mesure de faire auprès de personnes qu’elle ne connaît pas…. A FUIR inévitablement. Des personnes bienveillantes et accueillantes méritent d’avantage vos réservations.

(Translated by Google) Obvious lack of professionalism! After 4 hours of driving, we waited patiently with Madame in the beautiful streets of Aix. When suddenly, the manager calls us, 2 hours before check-in, to inform us that it will not be possible to welcome us that same evening. Result of the races, we found nothing and had to turn back. A nightmare! We can understand the hazards and imponderables but such a lack of professionalism for a stay at this price is not worthy. No fallback solution and customer awareness close to 0. In summary, avoid if you want to leave in peace! (Original) Manque de professionnalisme évident! Après 4 heures de route, nous attendions patiemment avec madame dans les belles rues d’Aix. Quand soudain, la gérante nous appelle, 2 heures avant le Check-in, pour nous informer qu’il ne sera pas possible de nous accueillir le soir même. Résultat des courses, nous n’avons rien trouvé et avons dû rebrousser chemin. Un cauchemar! Nous pouvons comprendre les aléas et impondérable mais un tel manque de professionnalisme pour un séjour à ce prix n’est pas digne. Aucune solution de repli et un sens du client proche de 0. En résumé, à éviter si vous voulez partir en toute quiétude !

(Translated by Google) Terrible vacation..A disappointing stay Too many problems, to avoid!!! Our stay at the La Tour estate could have been memorable with the whole family coming from France and the United States, but we have bad memories of it… The exchanges with the owner were very friendly, I asked her if there was air conditioning and she told me that the house does not require air conditioning. I'm hesitant to rent the house because in summer in the south of France, I don't understand how we can do without coolness, and given the rental price... So I ask to provide at least fans because we have children... Request accepted (yes ma'am, I have messages) We arrive on site, and we are greeted by a “concierge” because the owners are on vacation. We realize that it is their residence, that they have rented the house and that in fact, they have left us no cupboard or cabinet to store our things. It doesn't matter, we're here for 5 days. There is a problem with the shower, where the water is running in small drops, in all the bathrooms! Impossible to take a shower, someone comes to repair it 2 days later… Concerning the dishes, the house is designed for 14 people and we only have mismatched cutlery and glasses...and there is not enough for everyone! Two days after our arrival, the concierge brought us something to fill this gap. But all the pans, pots, salad bowls are in a deplorable state, even disgusting...the dishes had been very poorly done. The oven is full of burnt black fat… No fan in sight!! And it’s a heatwave!!!!a horror!!! My two-year-old daughter sleeps terribly, I have a photo where it is 30 degrees on the baby monitor! The poor thing lay down on the floor in the bedroom to sleep! 3 days later they delivered fans to us via Amazon that we had to assemble ourselves. Oh yes, I forgot to say that on the day of our arrival, the concierge informed us that we can rent two mobile air conditioners (not at all intended for a large living room but for a small bedroom) at the price of €60 per week per week. air conditioner.. All ways are good to make money! And there are only two... We make splash splash to who can sleep in the cool???? The worst happens in one of the outbuildings, where a family with two young children lives. There is an interior button and an exterior key that must be turned when we leave. That day, we came back from the beach, and it was impossible to turn the key to open the blind and get in. I'm not going to go into details but according to the owners, it would be our fault if the blind no longer opened! So they decide to keep our deposit which amounts to almost 4500 Euros. The same outbuilding next door is rented to us with a blind that no longer comes down, broken! ! How strange!!!! Great to be woken up at dawn every morning! Impossible to reach the owners to discuss directly, they only want to send messages. We decide to call on our lawyer because they suggest we go through our home insurance. We refuse because there is abuse! After various back and forth messages, the owners announced to us that finally, the mechanical problem had been resolved, and that the deposit would be returned to us… Thanks for ruining the rest of my vacation with this story! We are used to renting beautiful houses around the world, and we have never encountered any problems! TO RUN!! Luxury services, my eye! Too many problems, to avoid!!!!!! (Original) Vacances terribles..Un séjour décevant Trop de problèmes, à éviter !!! Notre séjour au domaine La tour aurait pu être mémorable avec toute la famille venant de France et des Etats Unis mais nous en gardons un mauvais souvenir… Les échanges avec la propriétaire furent des plus sympathiques, je lui demande s’il y a la climatisation et elle me dit que la maison ne nécessite pas de climatisation. J’hésite à louer la maison car en été dans le sud de la France, je ne comprends pas comment on peut se passer de fraîcheur, et au vue du prix de la location… Alors je demande à fournir au moins des ventilateurs car nous avons des enfants…Demande acceptée (oui madame, je possède des messages) On arrive sur place, et nous sommes accueillis par une « concierge » car les propriétaires sont en vacances. On se rend compte qu’il s ‘agit de leur résidence, qu’ils ont fait louer la maison et qu’en fait, ils nous ont laissé aucun placard ou armoire pour ranger nos affaires. C’est pas grave, nous sommes là pour 5 jours. Il y a un problème de douche, ou l’eau coule à mini gouttes, dans toutes les salles de bain ! Impossible de prendre une douche, une personne vient réparer 2 jours après… Concernant la vaisselle, la maison est prévu pour 14 personnes et nous n’avons que des couverts et verres dépareillés…et il n’y en a pas pour tout le monde ! Deux jours après notre venue, la concierge nous apporte de quoi combler ce manque . Mais toutes les casseroles, marmites, saladiers sont dans un état déplorable pour même dire dégueulasse...la vaisselle avait été très mal faite. Le four est plein de gras noir brulé… Aucun ventilateur en vue !! Et c’est la canicule !!!!une horreur !!! Ma fille de deux dort terriblement mal, j’ai une photo ou il fait 30 degrés sur le babyphone ! La pauvre s’allongeait a même le sol dans la chambre pour dormir ! 3 jours après ils nous font livrer des ventilateurs via Amazon que nous devons monter nous-même. Ah oui j’oublie de dire que le jour de notre arrivée, la concierge nous informe que l’on peut louer deux climatiseurs mobiles (pas du tout prévu pour un grand salon mais pour une petite chambre)au prix de 60€ la semaine le climatiseur.. Tous les moyens sont bons pour se faire de l’argent ! Et il y en a que deux…On fait plouf plouf a qui pourra dormir au frais???? Le pire se produit dans une des dépendances, où est installée une famille avec deux enfants en bas Age. Il y a un bouton intérieur et à l’extérieur une clé qu’il faut tourner lorsque nous partons. Ce jour-là, nous revenons de la plage, et impossible de tourner la clé pour ouvrir le store et rentrer. Je ne vais pas rentrer dans les détails mais selon les propriétaires, ce serait de notre faute si le store ne s’ouvrait plus ! Donc ils décident de garder notre caution qui s’élève à près de 4500 Euros. La même dépendance à côté, nous est louée avec un store qui ne descend plus, en panne ! ! Que c’est étrange !!!! Super d’être réveillé aux aurores chaque matin ! Impossible de joindre les propriétaires pour discuter directement, ils ne veulent que passer par messages. Nous décidons de faire appel à notre avocat car ces derniers nous proposent de passer par notre assurance habitation. Nous refusons car il y a abus ! Après divers allers retours par message, les propriétaires nous annoncent que finalement, le problème mécanique est résolu, et que la caution nous sera restituée… Merci d’avoir gâché le reste de mes vacances avec cette histoire ! Nous avons l’habitude de louer de belles maisons à travers le monde, et jamais nous n’avons rencontré de problèmes ! A FUIR !! Prestations de luxe, mon œil ! Trop de problèmes, à éviter !!!!!!

Location , Location, Location ! the location is perfect ! The apartment is nice ( maxi suite , 4 people ) , clean and big . One of the bedrooms is upstairs, maisonette style, but closing with a door. Which is nice for privacy , but there is no window, so no fresh air . At the end of our staying we were asked to take out the garbage , ''launch'' the dish-washer and remove the sheets from our bed. No vacuuming was required :). Which is strange for the price paid and the category of accommodation they offer. It would have been more suitable to offer a cleaning service for an extra cost and the clients could choose if they prefer to pay or to start cleaning themselves. For sure we would have been happy to pay.

What a fabulous stay. My comments can only echo all the other superlative reviews. After a long and peaceful sleep in a wonderfully comfortable bed I woke up Thursday morning to find that the length of Cours Mirabeau had turned into a lovely market and I'd not heard a sound as it'd been set up. Already thinking about when it'd be possible to return.

Wonderful We stayed at les Suites du Cours right after Christmas with our parents and kids. We had rent the Royale Suite and it was just perfect for our entire family. The view on the Cours Mirabeau is stunning. The beds are top quality and incredibly confortables. The volume of the suite and the high ceilings are impressive inside this 1655 mansion. Laurence and Yann are friendly and professional hosts. We will definitely be back !

Great spot on the sunny side of the course mirabeau. Nice owner. Nice design. 2 thumbs up ;)

(Translated by Google) Very nice apartment (the one with the terrace) Very well located. Clean, neat decoration, beautiful renovation of the premises. We had a good stay. I deduct 1* because the parking lot is 450m away (but the owners have nothing to do with it, the center of Aix is ​​pedestrian only) Good address. I recommend. (Original) Très bel appartement (celui avec la terrace) Très bien situé. Propre, décoration soignée, belle rénovation des lieux. Nous avons passé un bon séjour. J’enlève 1* car le stationnement se trouve à 450m (mais les propriétaires n’y sont pour rien, le centre d’Aix est uniquement piétons) Bonne adresse. Je recommande.

(Translated by Google) We loved it!!! Location number 1 We rented the St Victoire Suite (Cours Mirabeau side) for 5 people. A large comfortable living room as well as a fully equipped kitchen. 3 bedrooms with very comfortable beds. The apartment was very clean. Very good contact from start to finish with the owners. This will now be our favorite accommodation in Aix en Provence. Many thanks for this stay. (Original) Nous avons adoré !!! Emplacement numéro 1 Nous avons loué la Suite St Victoire (côté cours Mirabeau) pour 5 personnes. Un grand salon confortable ainsi qu'une cuisine tout équipé. 3 chambres avec des lits très confortable. L'appartement était très propre. Très bon contact du début jusqu'à la fin avec les propriétaires. Ce sera désormais notre hébergement préfèré à Aix en Provence. Un grand merci pour ce séjour.

(Translated by Google) Great location and great apartment! It's a shame I can't say the same about the spa area. The jacuzzi was indeed dirty. Brown deposits at the waterline were clearly visible in the corners of the jacuzzi. We immediately alerted the owner (with supporting photos), who herself noted the "unacceptable" condition of the jacuzzi, blaming the guests who had allegedly been disrespectful... She assured us she would take the necessary steps the next morning. Finally, the next evening, there were more deposits around the jacuzzi. Ugh, we turned back!! Second quick message to the owner with supporting photos, but this time no response... The lady waited until we had finally vacated the premises to respond. Blaming the guests who had allegedly soiled the jacuzzi is rather petty. Indeed, I think it wasn't enough to clean the edge of the jacuzzi... the water was simply dirty, and a few swirls were enough to recreate deposits on the edges. There's no way the water was changed regularly, as she had said. The accommodation doesn't deserve one star at all, but 5. On the other hand, the spa and the bad faith deserve ZERO. No gesture in return, no apology. A real shame, and especially not very good for "luxury apartments" as mentioned on the website. (Before anyone says I wasn't a customer, I stayed with Stéphanie Thiollier in this accommodation.) (Original) Emplacement super et appartement super ! Dommage que je ne puisse pas en dire autant de l’espace spa. En effet, le jacuzzi était sale. Des dépôts marrons à la limite de l’eau étaient bien visibles dans les coins du jacuzzi. Nous avons tout de suite alerté la propriétaire (avec photos à l’appui) qui a d’elle-même constaté l’état « non-acceptable » du jacuzzi remettant la faute sur des clients qui auraient été irrespectueux… Elle nous assure faire le nécessaire dès le lendemain matin. Finalement, le lendemain au soir, d’autres dépôts autour du jacuzzi. Beurk, nous avons fait demi-tour !! Deuxième petit message à la propriétaire avec photo à l’appui mais cette fois-ci pas de réponse… Madame a attendu que l’on ait définitivement quitté les lieux pour nous répondre. Remettre la faute sur les clients qui auraient sali le jacuzzi est assez petit. En effet, je pense qu’il ne suffisait pas de nettoyer le bord du jacuzzi.. l’eau était tout simplement sale et il suffisait de quelques remous pour que cela refasse des dépôts sur les bords. Impossible que l’eau soit changée régulièrement comme elle l’avait dit. Le logement ne mérite pas du tout une étoile mais bien 5. Par contre, le spa et la mauvaise foi en méritent ZÉRO. Aucun geste en retour, aucune excuse. Bien dommage et surtout très passable pour des « appartements de luxe » comme mentionné sur le site. (Avant que l’on dise que je n’étais pas cliente, j’ai séjourné avec Stéphanie Thiollier dans ce logement)

Enchanted stay, can’t wait to return! We spent just one night at Château La Coste, but it was enough to fall in love with the place. From the moment we called to book, Romaine and Noemi at the front desk were incredibly kind and helpful, doing their best to guide us toward the perfect option for our needs. The rooms were beautiful, blending elegance and comfort with authenticity. The only minor detail I didn’t love was the automatic light in the WC — I personally find manual controls more comfortable, especially at night. That aside, the entire property feels serene and thoughtfully curated, where art, nature, food, and wine all come together harmoniously. Breakfast overlooking the vineyards was a dream — the buffet was small but well-chosen, offering everything you really need to start the day right. We left wishing we had stayed longer. I’d love to come back for a few more days and really soak in the atmosphere. A spa or pool would be the cherry on top of an already magical experience!

Auberge La Coste is an amazing hotel either if you are visiting with the family like we did or not you will have an amazing time there. The hotel is like a village surrounded by vineyards where more than 50 art pieces or exhibitions are to be discovered. So if art is your passion or wine or just a nature lover you will be in paradise. There are plenty different options for food in the hotel but to experience the only restaurant of Francis Malmann in Europe is definitely the best touch for this hotel where you can see the attention to details everywhere you look. The staff is lovely and very helpful at the image of the place they work at and you can see that they also fell in love with the place.

Supreme comfort in a beautiful location with a lovely staff! Highly recommend!

Wow what a place. Looks expensive from the entrance, with modern art around and the vineyards lining the road. Staff are lovely.came to help with our luggage,.speak perfect English. The room was amazing, lovely walk in shower, a separate toilet and a really comfy bed, with a balcony looking out over the grassland. There were even. Gluten free cookies when we arrived. The bar was great, the wine from the vineyard was sublime, even the rose!! The Francis Mallman restaurant was amazing, even the little marmalade cat who came for tit bits!! The food was fabulous, the wine divine and the staff so friendly and chatty. The pizzeria was wonderful too, fantastic pizzas. We really didn't want the short break to end. We will definitely be back.

One of the most special of places. Endless natural beauty. Incredible rooms and view. Room for improvement on the food and the art display.

Loved this place. Had a great time. Restaurants and art hike were excellent. Wine tasting was fun. Clean and new property. Not an American 5 star- maybe 4. Could use a pool & spa, would only stay 1 night otherwise you’ll get bored. Definitely recommend.

Our stay at Auberge La Coste in Provence was nothing short of exceptional. From the moment we arrived, we were greeted with genuine warmth and hospitality that set the tone for our entire visit. The staff were consistently attentive and professional, striking the perfect balance between discretion and friendliness, which made us feel truly valued as guests. The setting itself is breathtaking — surrounded by vineyards, gentle Provençal hills, and the extraordinary art scattered across the estate. The architecture and interiors blend seamlessly into the landscape, creating an atmosphere that is both luxurious and serene. Our room was spacious, beautifully appointed, and designed with an elegance that reflects the soul of Provence while offering every modern comfort. Dining at Auberge La Coste was another highlight. The estate features four distinct restaurants, each set in a charming village-style setting and offering Mediterranean, Italian, Argentinian, and French cuisine. We were consistently impressed — every meal we enjoyed was of the highest quality, with dishes prepared with great skill and showcasing the flavors of the region. In addition, the property houses a magnificent wine tasting shop, where guests can explore and sample the estate’s own Château La Coste wines. What made the stay truly unforgettable, however, was the level of service. Every member of the team seemed genuinely invested in ensuring we had the best possible experience. Their attention to detail, willingness to accommodate, and thoughtful touches throughout our stay elevated the entire visit from excellent to extraordinary. In every respect — the setting, the design, the dining, art and above all, the people — Auberge La Coste exceeded our expectations. It is a destination in itself, a place where art, nature, and hospitality are woven together with remarkable finesse. We left with cherished memories and would return whenever possible.

If you are looking for a beautiful amazing home and property then look no further. Our family of nine stayed at this beautiful estate and it offers everything you could possibly want to truly absorb the best of the French Countryside. The private grounds are spectacular featuring vineyards, olive trees, a large pool, lighted tennis court, ping pong area, courtyards, and many areas to sit and take in the beautiful surroundings. The property sits close to a horse farm and there is nothing like hearing the horses neigh, a beautiful reminder of nature. The home itself is awesome and clean with great bedrooms and decor. The kitchen is fabulous and sitting outside at the large table just makes you feel like you are part of a movie set. We enjoyed many breakfasts outside and one night, We hired a personal chef who made us the most amazing meal. It truly is what memories are made of. This home has it all including an amazing Host. You will leave this place longing to go back.. and thanking the host for allowing you to make memories in their beautiful home.

(Translated by Google) We had a dream vacation at Villa La Source. The house is ideally located for exploring the entire Aix-en-Provence region. The pool is magnificent, and all the spaces invite you to relax. I highly recommend it. (Original) Nous avons passé des vacances de rêve à la Villa La Source. La maison est idéalement située pour découvrir toute la région d’Aix en Provence. La piscine est magnifique et tout les espaces invitent à la détente. Je recommande vivement

(Translated by Google) A magical place near Aix en Provence. A place that is difficult to describe as it is so pleasant and one that you want to keep for yourself. Splendid house facing the Holy Victory with its garden with southern species, its swimming pool, its tennis court and an exceptional view. There decoration of The house is pleasant and the layout is ideal for a family and especially between friends. We discovered the Source this year and can't wait to return next year. A little gem in a green setting for rest and festive moments with friends. Absolutely worth discovering. (Original) Un lieu magique proche d'Aix en Provence. Un endroit qu'il est difficile de décrire tant il est agréable et que l'on veut garder pour soi. Splendide maison face à la sainte victoire avec son jardin aux essences méridionales, sa piscine, son cours de tennis et une vue exceptionnelle. Là décoration de La maison est agréable et l'agencement est idéal pour une famille et surtout entre amis. Nous avons découvert la Source cette année et nous avons hâte d'y retourner l'année prochaine. Un petit bijou dans un écrin de verdure pour du repos et des moments festifs entre amis. A découvrir absolument.

(Translated by Google) We really enjoyed our week-long vacation with friends at the villa! We were looking for a spacious space to accommodate our group of 14 adults and young children: the villa, with its indoor spaces, large garden, swimming pool, and tennis court, was ideal. And despite the heatwave, the temperature inside was pleasant. Thank you to the owners and Marine for their advice and responsiveness! (Original) Nous avons beaucoup aimé notre semaine de vacances entre amis à la villa ! Nous cherchions un espace spacieux pour accueillir notre groupe de 14 adultes + enfants en bas âge : la villa, avec ses espaces intérieurs, son grand jardin, piscine et tennis, était très bien. Et malgré la canicule, la température dans la maison était agréable. Merci aux propriétaires et à Marine pour les conseils et réactivité !

(Translated by Google) A vacation home like we dreamed of! Warm, spacious, with good vibes, modern comfort and decoration; the location of the villa, 1/4 hour from the center of Aix en Provence, is ideal for shopping in the pretty boutiques; The dream swimming pool with a breathtaking view of the Ste Victoire mountain, in addition to the clay tennis court, will make you spend a sporting holiday; the different outdoor spaces allow you to take shelter and take the traditional nap in peace and away from the sun; in short, a wonderful holiday home (Original) Une maison de vacances comme on l'a rêvée ! Chaleureuse, spacieuse, avec de bonnes ondes, un confort et une décoration actuels; la situation de la villa à 1/4h du centre d'Aix en Provence, est idéale pour aller shopper dans les jolies boutiques; La piscine de rêve avec une vue époustouflante sur la montagne Ste Victoire, en plus du cours de tennis en terre battue, vous font passer des vacances sportives; les différents espaces extérieurs permettent de s'abriter et de faire la traditionnelle sieste au calme et à l'abri du soleil; bref, une maison de vacances merveilleuse

(Translated by Google) This place is simply perfect. Nestled in the countryside on the outskirts of Aix-en-Provence. A vacation villa 10 minutes from the city. A large, well-equipped house with every comfort. A huge garden dotted with cypress and olive trees offers incredible views of Sainte Victoire and the surrounding countryside. We loved it! (Original) Ce lieu est tout simplement parfait. Niché dans la campagne aux portes d'Aix-en-Provence. Une villa de vacances à 10 mn de la ville. Grande maison très bien équipée et tout confort. Un immense jardin ou se côtoient cyprès et oliviers vous offre une vue incroyable sur la sainte victoire et la campagne environnante. On a adoré !

(Translated by Google) We stayed for more days in this magnificent place. It’s a refreshing, peaceful and beautiful place. Everything is perfect and comfortable. Cecile who takes care of the house shows a lot of professionalism and attention. She is always available and responds responsively if there is the slightest problem. We are delighted every time we go there and look forward to returning very soon. (Original) Nous avons séjourné durant plus jours dans ce magnifique lieu. C’est un endroit ressourçant, paisible et si beau. Tout y est parfait et confortable. Cecile qui s’occupe de la maison fait preuve de beaucoup de professionnalisme et d’attention. Elle est toujours disponible et se mobilise avec réactivité s’il y a le moindre problème. Nous sommes enchantés chaque fois que nous y allons et avons plaisir d’y retourner très prochainement.

I only recommend this B&B if it’s summer or spring, I went in winter and the stay was terrible… the room was freezing even though the AC was on the highest… the room (and bathroom) wasn’t heated before we arrived which played a role… location is excellent but that’s all.. if you’re going during cold seasons just go to a hotel… plus why is the sink in another room and not near the toilet! It’s not sanitary

The place is absoluteky great and the owner Cédric went out of hi way to make our stay perfect. A few small things might need refreshing for a longer stay: the bed creaked and the pillows were a bit old which made it difficult to fully enjoy our nights. Other than that everything was great, especially as we stayed there with our dog.

A beautiful and tastefully decorated, large family home converted to a cozy B&B. The hosts were kind, communicative, and very accommodating to my special requests. It was a perfect location to stay for my conference at the nearby university, but you can easily walk into the old city along a clear and simple route. I would certainly stay again, but hopefully in the summer, to enjoy the garden!

Had a wonderful stay here at the end of April. Cedric and Delphine were great hosts. Such a great bonus to stay in lovely B&B with parking and walking distance to the centre of Aix. Our room was so spacious it felt like we were staying in a stately home.

We booked it last minute and it was lovely. The hosts are great and very relaxed. The rooms are nice. It has a lovely and peaceful garden. The breakfast was wonderful with fresh fruits and croissants. Can highly recommend!

Lovely friendly place which was a quiet retreat. Only 10-12 mins walk into the old town along a straight road. The hosts are very friendly and accommodating and the breakfast very tasty and filling. The rooms were clean and overall it was a great place to spend a week in the lovely Aix en Provence.

We stay 2 days in this nice B&B, very close to the city center. All very clean, and with a very good and abundant breakfast. 5 stars also to the lovely owners.

(Translated by Google) Simple and functional gite accommodation. Large grounds and beautiful swimming pool. Beautiful conviviality from Christian and Joëlle. We appreciate the location and the calm, about a half hour walk from Cours Mirabeau. (Original) Un hébergement en gite, simple et fonctionnel. Vaste terrain et belle piscine. Belle convivialité de Christian et Joëlle. On apprécie la localisation, et le calme à environ une demi heure de marche du cours Mirabeau.

(Translated by Google) We had a wonderful time in this very pleasant cottage. I am very appreciative of the welcome and I was overwhelmed by the kindness of the hosts who take great care of their visitors. The site is remarkable, magnificent view in front of the gîtes. Space, greenery, a beautiful swimming pool...what more could you ask for to regenerate? Access to the city of Aix is ​​convenient. After a trip to the large market in the city center, the return to this haven of peace is very pleasant. Our cottage was very clean and well appointed. We will come back with pleasure. Thanks to the owners! Af 🍀 (Original) Nous avons passé un merveilleux moment dans ce gîte très agréable. Je suis très sensible à l'accueil et j'ai été comblée par la gentillesse des hôtes qui sont aux petits soins pour leurs visiteurs. Le site est remarquable, vue magnifique devant les gîtes. De l'espace, de la verdure, une belle piscine...que demander de plus pour se régénérer? L'accès à la ville d'Aix est pratique. Après une virée au grand marché du centre ville, le retour dans ce havre de paix est très appréciable. Notre gîte était très propre et bien aménagé. Nous reviendrons avec plaisir. Merci aux propriétaires ! Af 🍀

(Translated by Google) A very pleasant cottage in a little corner of paradise. The rooms, the terrace, the amenities, and the pool... everything was perfect! Thank you for your welcome and your availability. (Original) Un gîte très agréable dans un petit coin de paradis, les chambres, la terrasse, les équipements et la piscine.. tout était parfait ! Merci pour votre accueil et disponibilité.

(Translated by Google) The warmest welcome, in a charming environment. A gîte worthy of its name, a setting surrounded by greenery, tastefully decorated, fully equipped, in a quiet area where you can sleep wonderfully. An ideal place to recharge your batteries and not to be missed. Don't be afraid of the dogs Pacha and Pilou, endearing dogs. Pasha is very demanding to play, but knows how to keep his distance if he is told, he obeys the slightest word. Trust me, I'm not very comfortable with dogs, but I adopt these. The cottage is located near the center of Aix, a very beautiful city in which to have fun. Ah, I forgot, caring owners, while being discreet ☺️. For sure, I will come back with great pleasure. (Original) Accueil des plus chaleureux, dans un environnement charmant. Un gîte digne de son nom, un écrin posé dans la verdure, décoré avec goût, tout équipé, au calme où on y dort merveilleusement bien. Un endroit idéal où se ressourcer et à ne pas rater. Ne pas avoir peur des chiens Pacha et Pilou, des chiens attendrissants. Pacha est très demandeur pour jouer, mais sait garder ses distances si on lui dit, il obéit au moindre mot. Faites moi confiance, je ne suis pas très à l'aise avec les chiens, mais ceux là, je les adopte. Le gîte est situé proche du centre d Aix, très belle ville où se divertir. Ah, j oubliais, des propriétaires aux petits soins, tout en étant discrets ☺️. C est sûr, j y reviendrai avec grand plaisir.

(Translated by Google) Very good stay, very welcoming and helpful owner, great swimming pool and very beautiful location. (Original) Très bon séjour, propriétaire très accueillant, serviable, super piscine et très belle endroit.

(Translated by Google) A big thank you for this stay! The setting is very beautiful, the view from above Aix is ​​a big plus, the swimming pool is very pleasant and really clean, the accommodation was clean and really functional, I recommend!! Not to mention the hosts who are adorable. THANKS (Original) Un grand merci pour ce séjour ! Le cadre est très beau, la vue en hauteur sur Aix c'est un gros plus, la piscine est très agréable et vraiment clean, le logement était propre et vraiment fonctionnel , je recommande !! Sans parler des hôtes qui sont adorables . Merci

(Translated by Google) Very good stay, small studio, well appointed and well located. Charming and very kind owners, concerned about the well-being of their customers. I highly recommend, you can book with confidence! Thank you again for this beautiful week. Audrey. (Original) Très bon séjour, petit studio bien aménagé et bien situé. Des propriétaires charmant et très gentils, soucieux du bien être de leurs clients . Je recommande vivement, vous pouvez réserver en toute confiance ! Merci encore pour cette belle semaine . Audrey.

(Translated by Google) I absolutely recommend it, very good quality cosmetics, with a wide selection, great advice, with a great eco-responsible approach! If you are looking to pamper yourself while respecting a reasonable budget, this store is worth the detour (Original) Je recommande absolument, cosmétiques de très bonnes qualités, avec un large choix, de super conseils, avec une belle approche eco-responsable ! Si vous chercher à vous chouchouter en respectant un budget raisonnable, cette boutique en vaut le détour

(Translated by Google) Having stumbled upon this little nest by chance, and yet has been in Aix for a long time, the shop is not flashy but is worth the detour! It reflects the quality of the products it offers: “careful” and natural soap, far from “detergent” Marseille soap, and in all the nobility and richness that nature offers us. Lots of accessories and gift ideas or just for yourself. Special dedication for the oatmeal soap and the calendula soap that the adorable owner of this family made me discover with his generous and passionate nature. I highly and sincerely recommend! 🌈🫶 Clotilde (Original) Tombée sur ce petit nid par hasard, et pourtant aixoise depuis longtemps, la boutique n’est pas tape à l’œil mais vaut le détour ! Elle est à l’image de la qualité des produits qu’elle propose : du savon « soin » et naturel, bien loin du savon de Marseille « détergeant », et dans toute la noblesse et la richesse que la nature nous offre. Beaucoup d’accessoires et d’idées cadeaux ou juste pour soi. Spéciale dédicace pour le savon à l’avoine et celui au calendula que l’adorable propriétaire de cette fratrie familiale m’a fait découvrir avec son naturel généreux et passionné. Je recommande vivement et sincèrement ! 🌈🫶 Clotilde

(Translated by Google) Our Maisons Méditerranée soaps followed us to TOBAGO CAYS (Grenadine Islands). Perfect for our skin and the environment, on our catamaran. Thank you Magali and Anaelle for your good advice. Top notch shop. (Original) Nos savons Maisons Méditerranée, nous ont suivis jusqu'à TOBAGO CAYS (Iles Grenadines). Parfait pour notre peau et l'environnement, sur notre catamaran. Merci Magali et Anaelle pour vos bons conseils. Boutique au top.

(Translated by Google) Top notch store and saleswoman! The products are super nice, I never leave empty-handed! The place is also ideal for finding gift ideas! (Original) Boutique et vendeuse au top ! Les produits sont super sympa, je ne repars jamais les mains vides ! L'endroit est aussi l'idéal pour trouver des idées cadeaux !

(Translated by Google) I was looking for a soap shop in Aix en Provence and using the search tool, I came across this one. The reviews have finally convinced me. So I went there and met the owner, who was clearly passionate and knowledgeable about her products. The soaps are enriched with essential oils for therapeutic purposes without preservatives. Exactly what I was looking for! They also have a Zero Waste range, as well as cosmetic products. Go there quickly! (Original) Je cherchais une boutique de savon à Aix en Provence et en utilisant l'outil de recherche, je suis tombée sur celle-ci. Les avis ont fini de me convaincre. Je me suis donc rendue sur place et j'ai fait connaissance de la propriétaire, clairement passionnée et connaisseuse de ses produits. Les savons sont surgras avec des huiles essentielles à visée thérapeutique sans conservateurs. Exactement ce que je cherchais ! Ils ont aussi une gamme Zéro déchets, ainsi que des produits cosmétiques. Allez-y vite !

(Translated by Google) I already knew this brand in Marseille. I am delighted to have been able to discover this new store in Aix where the welcome and advice match the excellent quality of the products offered. (Original) Je connaissais déjà cette marque à Marseille. Je suis ravi d’avoir pu découvrir cette nouvelle boutique de Aix où l’accueil et les conseils sont à la hauteur de l’excellente qualité des produits proposés.

(Translated by Google) Excellent welcome and thank you for the advice. Shop with quality, organic and ecological cosmetic products. Soaps, cosmetic products, shampoos... Absolutely worth trying (Original) Excellent accueil et merci pour les conseils. Boutique avec des produits cosmétiques de qualité, biologiques et écologiques. Savons, produits cosmétiques, shampoings... A essayer absolument

(Translated by Google) From the moment you enter this retirement home, surrounded by olive groves, you feel a unique atmosphere: that of a true home, a family home. The welcome is exceptional, imbued with warmth and kindness. This home, founded by the Little Sisters of Jesus, embodies a profound vocation: to care for the elderly with love, respect, and gentleness. The presence of a chapel, where a mass is celebrated every Wednesday, gives the facility a soothing, spiritual atmosphere, discreet but very present. The smiles, the attentiveness, and the attention paid to each resident give us complete confidence to entrust our loved ones to it. It is a place of life where serenity, respect, and humanity reign. A rare gem. (Original) Dès l’entrée dans cette maison de retraite, entourée de champs d’oliviers, on ressent une atmosphère unique : celle d’un véritable foyer, une maison de famille. L’accueil y est exceptionnel, empreint de chaleur humaine et de bienveillance. Cette maison, fondée par les Petites sœurs de Jésus, incarne une vocation profonde : celle de prendre soin des aînés avec amour, respect et douceur. La présence d’une chapelle, où une messe est célébrée chaque mercredi, confère à l’établissement une ambiance spirituelle apaisante, discrète mais bien présente. Les sourires, l’écoute, l’attention portée à chaque résident nous donnent une confiance totale pour y confier ceux que nous aimons. C’est un lieu de vie où règnent sérénité, respect et humanité. Une perle rare.

(Translated by Google) My dear aunt spent her last days there and she was accompanied until the end by very human and respectful staff! Thank you ! The only downside: lack of staff! (Original) Ma chère tante y a passé ses derniers jours et elle a été accompagné jusqu’à la fin par du personnel très humain et respectueux ! Je vous remercie ! Le seul petit bémol : manque de personnel !

(Translated by Google) Small nursing home, but affiliated with the Saint-Joseph Seniors Association, which provides additional organization and expertise. A non-profit organization serving dependent elderly people. Family atmosphere, staff very dedicated, professional, competent, and particularly caring towards residents. Efficient entertainment team, also including external speakers, offering varied activities tailored to each resident. Very pleasant atmosphere. The management and staff ensure the safety, well-being, and morale of the residents. My sister spent the last 13 years of her life there, always well cared for and well supported. Warm thanks to the management and the entire team at the home. Recommended. (Original) EHPAD de taille limitée mais rattaché à l'Association Saint-Joseph Seniors qui apporte un surcroît d'organisation et d'expertise. Structure à but non lucratif au service des personnes âgées dépendantes. Ambiance familiale, personnel très dévoué, professionnel, compétent et particulièrement bienveillant envers les résidents. Equipe d'animation efficace avec également des intervenants extérieurs qui propose des activités variées adaptées à chaque résident. Très bonne ambiance. La direction et le personnel veillent à la sécurité, au bien-être et au moral des résidents. Ma sœur y a passé les 13 dernières années de sa vie, toujours bien soignée et bien entourée. Chaleureux remerciements à la Direction et à toute l'équipe de la Maison. Recommandé.

(Translated by Google) Very expensive for what they offer. (Original) Carísimo para lo que ofrecen.

(Translated by Google) Very good location (Original) Muy buena ubicación