芝加哥中49个最佳酒店酒吧

（由 Google 翻译）芝加哥之行期间，我和女儿们来这里，之前我把这家酒吧从TikTok最佳酒吧搜索里收藏了出来，哈哈。体验非常棒，而且我很喜欢这里的氛围。强烈推荐大家来这里。服务也很棒！ （原文） Came here with my girls during our Chicago visit after having saved this place from my TikTok best bars research haha. Exceptional experience and I loved the ambiance. I highly recommend you visit. The service was great!

（由 Google 翻译）Bershire Room 是我在芝加哥最喜欢的酒吧之一。如果你喜欢精致的定制鸡尾酒，以及雅致经典的装饰风格，你一定会爱上这里！我们尝试了“经销商选择”的酒单，你可以选择自己喜欢的酒类和特色，这真是一份独特的酒吧菜单！服务员热情友好，服务到位，主人经验丰富，专业敬业，酒吧真的非常特别。我还会再来的！！！ （原文） The Bershire Room was one of my favorite bars in Chicago. If you like sophisticated, custom made cocktails with a tasteful, classic decor, you’ll love this place! We tried the dealers choice where you choose your type of alcohol and characteristics, it’s such a unique bar menu choice! The server was friendly and spot on, the hosts were sophisticated and professional and the bar is truly special. I’ll be back!!!

（由 Google 翻译）想去这个地方喝点饮料和聊天，但不能说我很想在体验后回来。 当我们来办理预订手续时，前台的那位先生并不是最热情的 - 不知道为什么，但似乎出于某种原因想要恐吓我们。 服务很不稳定，我们经常在服务员向我们办理入住手续之间等待很长时间。 有皇家唐卡斯特，它带有焦糖和棕色黄油的味道，很有趣。但它很快就失去了本质，之后只剩下一杯兑水的鸡尾酒，这不太令人愉快。 内部不是我想花太多时间的空间。酒吧前面的主房间中间有这些躺椅/扶手椅。它们之间是这些玻璃墙，当人们坐在玻璃墙另一侧靠近您的桌子时，您并没有真正感觉到您拥有自己的私人空间。 （原文） Wanted to check this place out for some drinks and chats and can’t say that I’m keen to come back after my experience. The gentleman at the front wasn’t the most welcoming when we came to check in for our reservation - not sure why, but seemed to want to be intimidating for some reason. Service is quite spotty, and we’re often waiting for our server for long periods in between them checking in with us. Had the Royal Doncaster, which was interesting with the notes of caramel and brown butter. It lost its essence quick though and was left with a watered down cocktail afterwards, which wasn’t so pleasant. The interior wasn’t a space I’d want to spend too much time in. There were these lounge chairs/ armchairs in the middle of the main room in front of the bar. Between them were these glass walls and it didn’t really feel like you had a private space for yourself when people were seated adjacent your table on the other side of that glass wall.

（由 Google 翻译）服务糟透了。我们等了大约20分钟才有人过来点餐或送水，又等了15分钟才拿到饮料。鸡尾酒的价格很一般，而且没有做任何摆盘。唯一值得庆幸的是门卫/保镖非常热情好客。 （原文） Service was abysmal. We waited for about 20 minutes before someone came by to take an order or offer waters and another 15 minutes before we got our drinks. The cocktails were quite average for the price and no effort was made towards any kind of presentation. Only saving grace was the doorkeeper/bouncer who was very welcoming.

（由 Google 翻译）这是一家很不错的休闲酒吧，没有吵闹的音乐，氛围很好，服务有点慢，但酒水不错。我最喜欢喝的是黄金时段的酒。 （原文） This was a nice chill bar with no loud music, great vibe, service was a little slow, drinks were good. My favorite drink I had was the golden hour.

（由 Google 翻译）说实话，我和伴侣带着家人来这里。酒保态度极其恶劣，明明吧台冰箱里摆着无酒精啤酒，他却丝毫没有要给我清醒的父亲推荐的意思。周一本来就比较清闲，但在这么好的酒店里遇到这种糟糕的服务，实在让人失望。我父亲的生日，却遭遇这种糟心事。我们靠这个谋生，我父亲也是，这行很辛苦，但这种服务态度实在太冷漠，也太不专业了。 （原文） Being honest: my partner and I brought our families here. extremely rude bartender, who had no interest in offering my sober father any of the NA beers that were clearly on display in the bar fridge. Mondays are slow but it was a huge drag to see such rude service in such a nice hotel. Rough shit on my dad’s birthday. We do this for a living, my dad included, it is hard, but it was an extremely dismissive and frankly unprofessional service.

（由 Google 翻译）全市排名前三的鸡尾酒吧之一。如果您有 4 人以上，无论什么时间来都应该预订，因为它很小而且很快就订满了。 调酒师会为你调制任何你喜欢的东西，所以菜单很丰富，但不要害怕给他们你喜欢的酒和一些配料，然后让他们进城。 如果您想在回家前给某人留下深刻印象，这是一个很棒的约会之夜地点 😜 （原文） One of the top 3 cocktail bars in the entire city. If you have 4+ you should make a reservation regardless of what time you come because it's very small and fills up quickly. The bartenders will make you whatever you like, so the menu is extensive but don't be afraid to give them a liquor you like and some ingredients and let them go to town. This is a great date night spot if you want to impress someone before you go home 😜

很贵

（由 Google 翻译）芝加哥半岛酒店不仅仅是一家酒店，更是芝加哥市中心奢华与热情好客的杰作。从您抵达的那一刻起，您便会被纯粹优雅的氛围所包围。大堂令人叹为观止——柔和的钢琴音乐、温暖的灯光和令人叹为观止的花卉布置，让您瞬间仿佛置身于一个宁静精致的世界。 接待团队以其优雅和专业的态度奠定了酒店基调。从入住到退房，每一次互动都令人倍感亲切。他们不仅仅是迎接您，更是欢迎您回家。酒店对细节的关注令人叹为观止——从抵达时提供的清爽饮品，到确保您在入住前房间已完美收拾。 酒店拥有无与伦比的美感——现代而永恒，精致而温馨。每条走廊都如同艺术画廊，客房更是令人心旷神怡：宽敞、整洁，设计兼顾科技与舒适。透过落地窗，城市景观令人沉醉，尤其是在芝加哥天际线跃然纸上之时。 半岛酒店的服务堪称世界一流。工作人员甚至在您提出需求之前就能预知您的需求——无论是提供额外的毛巾、免费擦鞋服务，还是提供巧克力和轻柔的音乐，都能满足您的需求。正是这种静谧的卓越体验，让半岛酒店脱颖而出。 餐厅本身就是一场美食体验。 🍽️ 上海露台——一颗隐藏的珍宝，提供精致的中式菜肴，并享有私密的屋顶景观。每道菜都散发着浓郁的风味和地道的风味。 🍷 大堂——极致优雅的用餐体验，早餐如同五星级盛宴，下午茶则如同皇家般尊贵。 🥂 Z 酒吧——屋顶酒廊，可欣赏密歇根大道的全景，是享用晚间鸡尾酒和畅谈的理想场所。 此外，酒店还提供贴心周到的贴心服务——这些小细节却能给您留下深刻的印象：迎宾饮品、客房内精心冲泡的意式浓缩咖啡、豪华浴袍、市中心免费租车服务，以及在忙碌的一天后在客房内收到的温馨“晚上好”字条。 芝加哥半岛酒店的每一个细节都彰显着卓越、美感和用心。在这里，奢华触手可及，每位宾客都能享受到皇室般的待遇。 如果您想以最难忘的方式体验芝加哥，那就入住这里吧。这里不仅仅是住宿，更是艺术、热情好客和天堂的汇聚之地。 （原文） The Peninsula Chicago is more than just a hotel — it’s a masterpiece of luxury and hospitality in the very heart of downtown Chicago. From the moment you arrive, you’re surrounded by an atmosphere of pure elegance. The lobby is stunning — soft piano music, warm lighting, and breathtaking floral arrangements that instantly make you feel like you’ve entered a world of calm sophistication. The reception team sets the tone with their grace and professionalism. From check-in to checkout, every interaction felt personal. They don’t just greet you; they welcome you home. The attention to detail is remarkable — from offering a refreshing drink upon arrival to ensuring your room is prepared to perfection before you even step inside. The beauty of the hotel is unmatched — modern yet timeless, refined yet inviting. Every corridor feels like an art gallery, and the rooms are pure bliss: spacious, immaculate, and designed with technology and comfort in mind. The city views from the floor-to-ceiling windows are mesmerizing, especially at night when Chicago’s skyline comes alive. The service is truly world-class. The staff anticipate your needs before you even express them — whether it’s bringing extra towels, offering complimentary shoe shines, or turning down your room with chocolates and soft music. It’s that level of quiet excellence that makes The Peninsula stand apart. The restaurants are culinary experiences on their own. 🍽️ Shanghai Terrace – a hidden gem offering exquisite Chinese cuisine and an intimate rooftop view. Every dish bursts with flavor and authenticity. 🍷 The Lobby – elegant dining at its best, where breakfast feels like a five-star event and afternoon tea feels royal. 🥂 Z Bar – the rooftop lounge with panoramic views of Michigan Avenue, perfect for evening cocktails and conversation. And then, there are the complimentary touches — small, thoughtful gestures that make a big impression: the welcome drink, the perfectly brewed in-room espresso, luxury bathrobes, complimentary car service within the downtown area, and the warm “good evening” note waiting in your room after a long day. Every detail at The Peninsula Chicago speaks of excellence, beauty, and heart. It’s a place where luxury feels effortless and every guest is treated like royalty. If you want to experience Chicago in the most unforgettable way, stay here. It’s not just accommodation — it’s art, hospitality, and heaven in one address.

（由 Google 翻译）去芝加哥逛了哈利波特商店。这里超级方便，步行即可到达任何地方，是理想的住宿地点。工作人员非常友好且乐于助人。房间非常漂亮，配备了先进的科技设备。泳池和更衣室干净整洁。一定会再来住的。下次只想住两晚以上:) （原文） Went to Chicago to visit the harry potter store. This was super convenient and a perfect place to stay to be a short walk to everywhere. The staff was super friendly and helpful. The room very nice and up to date technology. The pool and locker rooms were clean and nice. Will definitely be back for another stay. Just want to stay more than 2 nights next time:)

（由 Google 翻译）很棒的酒店！我们最近住了三晚，印象非常深刻。员工很棒。大堂餐厅的菜品（以及客房服务）都很棒。房间漂亮舒适。我们还会再来的。 （原文） Great hotel! We recently stayed 3 nights and were very impressed. Staff was wonderful. Food at the Lobby restaurant (and room service) was outstanding. Beautiful/comfortable room. We'll be back.

（由 Google 翻译）我最近住在半岛酒店，不得不说这次体验太棒了。从入口处的工作人员到客房清洁工，他们让我有宾至如归的感觉。房间很干净，现代空调运行良好，我很喜欢房间里的景色。游泳池很干净，可以欣赏到芝加哥的美景，男更衣室无可挑剔，工作人员总是向我打招呼。芝加哥半岛酒店的每个人都非常友好，我肯定还会再住在这里。我差点忘了早餐很棒，礼宾部非常出色，能帮我找到最后一分钟的餐厅并向我推荐。我遇到最多的礼宾部是一位戴着金手镯的拉丁裔男士，离早餐入口最近，我记不起他的名字了，他非常友好，很会推荐附近的餐厅。 （原文） I recently stayed at The Peninsula and have to say the Experience was Phenomenal. From the staff at the entrance to the housecleaners they made me feel right at home. The rooms were clean, modern A/c was working and loved the view from My room. The pool was clean with great views of Chicago , the men’s locker room was impeccable with staff members always greeting me. Everyone was very friendly at The Peninsula Chicago I will most definitely be staying here again. I almost forgot the breakfast was great and the concierge were exceptional at getting me into last minute restaurants and recommendation. The concierge that I ran into the most was a Latino guy with a golden bracelet closest to the breakfast entrance can’t remember his name super friendly and great at recommending restaurants in the area.

（由 Google 翻译）我和家人朋友在芝加哥半岛酒店度过了一个美好的假期。房间舒适宽敞，装潢精美。服务也非常出色——工作人员专业友好，对每个细节都关怀备至。 酒店地理位置优越，步行即可到达众多商店、餐厅和景点。餐饮选择丰富多样，品质上乘，堪称一流。这里是奢华度假、浪漫休憩，甚至是家庭度假的理想之选。 这家酒店环境安静，配备高科技设施，适合带孩子入住，还能欣赏到壮丽的城市景观。总而言之，它提供的高端体验物超所值。 （原文） I had an amazing vacation stay at The Peninsula Chicago with friends and family. The rooms were incredibly comfortable, spacious, and beautifully decorated. The service was outstanding — the staff were professional, friendly, and very attentive to every detail. The hotel is in a perfect location, within walking distance of many shops, restaurants, and attractions. The food and drinks were exceptional, offering both variety and quality. It’s a perfect place for a luxury getaway, romantic retreat, or even a family vacation. This hotel is quiet, high-tech, kid-friendly, and offers a great view of the city. Overall, it’s great value for the premium experience it offers.

（由 Google 翻译）这是我周年纪念日第一次入住这家酒店，决定去做个足疗。我丈夫也想去，但是名额有限，所以我自己去了。这次体验是我经历过的最糟糕的一次。我的脚趾上没有碎裂的指甲油，他们收费让我去除，但美甲师不知道如何正确去除。她用了钻头，弄伤了我的脚趾甲。我阻止了她，告诉她我不喜欢她用钻头。她花了我大部分的水疗时间来去除防碎指甲油，并告诉我由于时间不够，无法进行按摩。我说我应该在预约的时候告诉他们我的脚趾上没有碎裂的指甲油，我在预约的时候也确实告诉了那位女士。他们从来没有给我提供任何茶点。我对在这种高档场所接受到的服务感到非常失望。千万不要在水疗中心修指甲。 （原文） First time at this hotel for my anniversary and decided to get a pedicure. My husband wanted one as well but availability was limited so I went by myself. The experience was the worse I had ever experienced. I had no chip on my toes which they charged me to take off and the nail tech didn't know how to properly remove. She used a drill and damage my toenails. I stopped her and informed her that I do not like her using the drill. She used up most of my spa time trying to remove the no chip polish and informed that I couldn't get a massage due to lack of time. Stated I should have told them when booking the appointment I had no chip polish which I did inform the lady when booking the appointment. I was never offered any type of refreshment. I'm so disappointed in the service I received at such an upscale establishment. Do not get your nails done at the spa.

（由 Google 翻译）绝对是个观景胜地，景色真是绝佳！我觉得菜量这么大，价格有点高。菜品还不错。虽然人手不足，但他们办理入住手续非常周到，确保我们所需的一切都齐全。服务和美景让这次体验非常愉快！ （原文） Definitely a place for the views but the views are outstanding! It was overpriced in my opinion for the amount of food you get. Food was decent. Although they were short staffed they did a phenomenal job of checking in and making sure we had everything we needed. The service and the views are what made this a good experience!

（由 Google 翻译）这是芝加哥最好的屋顶餐厅之一，可以欣赏到林肯公园、动物园和市中心天际线的壮丽景色。菜单虽小，但食物美味，鸡尾酒调制得也非常精良。工作人员热情好客，让整体体验非常愉快。 （原文） This is one of the best rooftop spots in Chicago, offering incredible views of Lincoln Park, the zoo, and the downtown skyline. The menu is small but the food is excellent, and the cocktails are crafted really well. The staff is warm and welcoming, which makes the overall experience very enjoyable.

（由 Google 翻译）我们在这里庆祝生日。工作人员非常友好，热情周到。氛围非常轻松。我们很喜欢无面粉巧克力蛋糕和芝士蛋糕。非常棒。可惜他们没有咖啡。我们都想喝咖啡！景色真美！ （原文） We had a birthday celebration here. The staff were so very nice and overly accommodating. Such a relaxed atmosphere. We enjoyed the flourless chocolate cake and cheesecake. Very wonderful. So sad that they had no coffee. We all wanted coffee! Lovely view!

（由 Google 翻译）食物很棒！屋顶风景很美！无限含羞草每人25美元！唯一的问题是我们的服务器塞巴斯蒂安，速度非常慢而且不是很专心。他也缺乏礼仪，比如伸手去拿我的食物倒含羞草而不说对不起等等。但除此之外，太棒了！桌上有炸甜甜圈，我阿姨吃了粉碎汉堡，我吃了huevos ranchero，我的男人吃了鸡蛋三明治。 （原文） The food is great! Rooftop view is beautiful! Bottomless mimosas $25 per person! The only thing was our server Sebastian, was very slow and not very attentive. He also lacked etiquette like reaching over my food to pour my mimosa without saying excuse me etc. BUT other than that amazing!!! Fried donut holes for the table, my aunt had the smash burger, I had the huevos ranchero, my man had the egg sandwich.

（由 Google 翻译）景色很美。查理真是太棒了！他非常热情周到，确保我们得到妥善照顾。我们想坐在外面，但座位有点湿，他特意帮我们换了干的坐垫。这是我享受到的最好的服务，他绝对是最棒、最贴心的。 （原文） The view was beautiful . Charlie was the best! He was very accommodating & made sure we were well taken care of. We wanted to sit outside but the seats were a little wet & he made sure to get dry replacement cushions for us. Best service I’ve received, he was the absolute best & sweetest.

（由 Google 翻译）三位衣着光鲜、不暴露的女士在 Americano（林肯酒店旁边）享用了一顿美味的早午餐后，试图前往这个地方。我之前一直心存疑虑，大约两年前我有个朋友在这里被谋杀了，但因为我不知道自己身在何处，所以我希望我们在周日下午能够平安无事。然而，令我惊讶的是，我们并没有受到热情的欢迎；我知道当时正在下雨，所以没有遮盖的桌子不应该让顾客就座，但那里有开放的座位。我们被告知这个地方没有座位，我们可以在询问后去吧台站着（工作人员也去确认了）。当我们走近时，他们递给我们一份他们声称已经过时的菜单，上面写着周日至周四是欢乐时光，当我们向工作人员提到这一点时，他非常不专业地回答说“你可以点任何你想点的，只是不能按那个价格”，而菜单又不是我创建的。再见，费利西亚，我们该走了，我一分钱也不会给你。大多数评论都说饮料价格过高，而且我也没觉得景色有什么特别好。另外，管理层显然不太在意。我不建议去这里。 附言：小心电梯太差，它很快就关上，压到我朋友了，她可能会受伤。 （原文） Three well-dressed, non-revealing women tried visiting this place after having a wonderful brunch at Americano (adjacent to the Lincoln hotel). I already had doubts, about two years ago I had a friend who was murdered here, but since I didn’t realize where I was I hoped we’d be safe on a Sunday afternoon. However, to my surprise, we didn’t receive a welcomed greeting;, I get it was raining so uncovered tables shouldn’t seat patrons, but there was open seating. We were told the place had no seating and that we could go stand at the bar after inquiring (staff also went to confirm). Upon approaching we were handed what they claim to be an outdated menu which said Sun-Thur was happy hour, when we mentioned it to staff his unprofessional reply was “you can order whatever you want, just not at that price” WTH I didn’t create the menu. Bye Felicia we took our leave, I refuse to give you a dime. As most reviews say the drinks are overpriced and I didn’t see anything so great about the views. In addition, it’s obvious management could care less. I don’t recommend going here. PS - beware of the janky elevator it quickly closed on my friend, she could have gotten hurt.

（由 Google 翻译）我和女朋友来这里享受欢乐时光约会。我们被这里令人惊叹的日落和湖景所震撼。玻璃墙和玻璃天花板让你可以欣赏到天空的每一种颜色。太阳落山后，周围是璀璨的城市灯光。我们点了美味的浓缩咖啡马提尼，只要10美元，服务员Abe也热情周到！🌇⚡️🍸 （原文） my gf and i went here for a happy hour date. we were taken aback by the stunning views of the sunset and the lakefront. the glass walls and ceilings let you see every color of the sky. once the sun sets, you’re surrounded by city lights. we enjoyed delish espresso martinis for $10 and our waiter Abe was delightful! 🌇⚡️🍸

（由 Google 翻译）从入住到代客泊车，这里服务周到。我和家人在这里度过了一段美好的时光。工作人员专业且乐于助人。真的很喜欢这里的早餐。地理位置优越，方便前往千禧公园等地。市内这类停车场竞争非常激烈，而CAA凭借其悠久的历史和专业的团队脱颖而出。我是本地人，一定会再来的。别忘了，密歇根大道上不能代客泊车，需要从东麦迪逊大道进入——如果你提前考虑的话，这很容易。 （原文） From check in to valet, this place delivers. Had a wonderful experience here with my family. Staff were professional and very helpful. Really enjoyed breakfast here. Location is great for access to millennium park and much more. There is a lot of competition in the city in this category and the CAA really stands out for the heritage and also professionalism of the team. I’m semi local and will definitely be returning. Don’t forget that you can’t valet park on Michigan Ave, need to access from E Madison - easy if you’re thinking ahead.

（由 Google 翻译）我刚拿到凯悦酒店的探索者会员资格，所以非常兴奋地看到十月份为了参加婚礼入住三晚，房间被升级了。结果房间被挤在角落里，没有衣柜，没有梳妆台，浴室里连个台面都没有，而且手机信号也差得要命……我的手机只能显示“SOS”！ 我简直不敢相信这居然是一家四星级酒店，而且评价还不错，因为这根本算不上好酒店。我拍了我们房间的照片（只能看到空调出风口和其他建筑物），还有我们那张只能挂衣服的桌子，因为真的没有衣柜。办理入住后，我走到前台问他们是否真的看过我们住的房间，他们既没回答也没否认，只是说这是他们的标准间。 我们每晚花了将近600美元。谁会选择住这种地方而不是四星半或五星级酒店呢？整栋楼都需要彻底翻新。酒店位置虽然在千禧公园对面，但附近有很多更好的酒店。 最后，房间里唯一的网络服务就是Wi-Fi，结果它竟然断了一整天。最后一晚，空调也坏了，十月份房间里竟然有75华氏度（约24摄氏度）——他们说会送个风扇上来，我们可以开窗通风。结果，在我们睡着后，一个工程师敲响了房门，拆开空调机组，修好了空调。 我们原本对这家酒店抱有很高的期望，但现在我们再也不会入住了。我对凯悦这个品牌以及他们整体的服务越来越感到担忧。 （原文） I just achieved Discoverist Status with Hyatt so was very excited to see the upgrade we got with our stay three nights in October for a wedding. Our room was tucked in a corner, no closet, no dresser, no counter space in bathroom, and no cell phone service… as in my phone said “SOS.” I am astonished this is a 4 star hotel and had good reviews because this is anything but a good hotel. I have photos of our room view (air conditioner vents and other buildings) and our desk 1 hanging clothes area because there is legit no closet, I walked to the front after check in asking if they had actually seen the room we were staying in and without acknowledging yes or no, stated this is their standard room. We paid nearly $600 per night. Why would anyone ever stay here over a 4.5 or 5 star hotel? This entire building needs major renovations. Location is across the street from Millenium Park but there are so many better hotels in the general vacinity. Lastly, the WI-FI was the only way we had service or streaming in our room and it was down an entire day. On our last night, the AC would not work, was 75 degrees in our room in October - they told Us they would send a fan up and we could open the windows. Finally, after we had fallen asleep - an engineer knocked on our door and was able to take the ac unit apart and fix the issue. We had high hopes but we will never stay here again. I’m growing more and more concerned with Hyatt’s brand and what they’re offering as a whole.

（由 Google 翻译）这次出差住了五天。酒店的建筑和整体氛围都很棒——完美地展现了老芝加哥的经典风情。 房间还不错，客房服务人员也很棒——在我入住期间一直热情友好，乐于助人。 唯一让我不满的是休息室和游戏室的服务。我们拿到了可以免费享用一杯香槟的卡片，但入座后，大约20分钟都没人过来招呼。那天晚上晚些时候，我去游戏室酒吧，结果……完全被忽略了。看来他们更关心的是擦干杯子，而不是问我是否需要什么。旁边站着另一个人，拿着菜单想点餐。我们俩都放弃了，离开了。 屋顶的Cindy's餐厅很棒。服务很好，公园的景色也美极了。 （原文） Stayed here for five days on a work trip. The architecture and overall atmosphere of the hotel were great — it really captures that classic old Chicago vibe. The room was fine, and the housekeeping staff were excellent — friendly and helpful throughout my stay. The only issue I had was with the level of service in the lounge and Game Room. We were given cards for a complimentary glass of bubbly, but after being seated, no one came by for about 20 minutes. Later that night, I stopped by the game room bar and was … just… ignored. I guess it was more important to dry the glasses then ask me if I needed something. Another guy was standing there next to me with a menu hoping to order food. We both gave up and left. Cindy’s on the roof is great. Service was good and the view of the park was incredible.

（由 Google 翻译）绝对是我住过的最棒的酒店之一！我经常出差……芝加哥L7酒店的团队服务一流。从代客泊车的Antonio到帮我办理入住的Alex，他们都确保我商务出行所需的一切都准备妥当。房间的城市景观令人惊艳。如果你不想租车，酒店位置也完美。强烈推荐，10/10！我肯定会再次入住！（除了那栋楼哈哈） （原文） Absolutely one of the best hotel experiences ever! I travel a lot...and the crew at L7 Chicago is top notch. From Antonio in Valet to Alex who checked me in and ensured I had access to everything I needed for my business trip. View of the city from the room are amazing. Location is perfect if you don't want to rent a car. 10/10 recommend and will def be back! (Except that one building lol)

（由 Google 翻译）我们之前从未在密歇根大道这么南边住过，但这家酒店的位置真是个绝佳的选择！感谢所有员工，特别要感谢Dave和礼宾部的热情指导！他们让我们感受到了大都市的温馨和宁静。 （原文） We’ve never stayed this far south on Michigan Ave, but this location turned out to be a wonderful option! Thank you to staff, with a shout out especially to Dave and to the concierge for guiding us! They make big city feel like small town warmth.

（由 Google 翻译）我11月4日至9日入住这家酒店。一切都很完美，直到最后一晚。我和丈夫想好好逛逛酒店漂亮的公共区域，但晚上7点50分左右，当我们到达8楼时，一个身穿黑西装的大个子（保安）粗鲁地用胳膊挡住我们，用非常粗鲁且带有威胁的语气告诉我们“走错楼层了”。 没有任何告示表明该楼层因私人活动而关闭，而且他的态度极其不专业且令人感到害怕。这真的毁了我们美好的入住体验。 如果您喜欢探索历史悠久的酒店，我并不推荐您入住这家酒店。 :( （原文） I stayed here from Nov 4–9. Everything was great until the last night. My husband and I wanted to explore the hotel’s beautiful public areas, but when we reached the 8th floor around 7:50 PM, a large man in a black suit (security) aggressively blocked us with his arms and told us “wrong floor” in a very rude and threatening way. There was no sign saying the floor was closed for a private event, and his attitude was completely unprofessional and intimidating. It honestly ruined the end of our stay. If you enjoy exploring historic hotels, I wouldn’t recommend staying here. :(

（由 Google 翻译）说实话，别来了，现在经常要等十分钟（！！！）电梯，因为其中一部坏了。这意味着上楼下楼可能要花二十分钟！另一组电梯也到不了多少楼层。就算两部电梯都能用，速度也很慢。除非你想把大部分时间都花在等电梯上楼下楼上。工作人员说电梯坏了有一段时间了。工作人员倒是挺友好的，但真的不值得，还是住别的地方吧。这栋楼整体来说有点破旧，维护得也不好。而且无线网络很烂，洗漱用品都是男士香水味的。 （原文） Just don’t bother to be honest, right now you regularly have to wait up to ten (!!!!) minutes for the elevator because one of them is broken. That means to go up to your room and back down it could be twenty!!! minutes round trip. The other set of lifts don’t go to many of the floors. Even if both are working they are still slow. Unless you want to spend a large majority of your trip waiting to go up and down in the building. Staff mentioned that they have been broken for a while. The staff are friendly enough but it’s not worth it, just stay somewhere else. The building in general is a bit run down and not that well maintained. Also the wifi is shit and the toiletries are all man scented

（由 Google 翻译）来这里享受下班后的欢乐时光，真是太棒了！我们人挺多的，但很容易就座，这点很值得庆幸。饮品真的很棒！种类繁多，菜单上有青霉素，还能立马加分。服务也很棒，而且这个地方真的很漂亮——我一走进去就被惊艳到了。菜品方面我没什么可说的，因为我们只点了披萨，味道不错。总之，如果我住在附近，我一定会再来这里喝一杯。 （原文） Came here to enjoy an after work happy hour and loved it! We were a pretty big group but we were able to be seated fairly easily which was much appreciated. The drinks were really great! Had a wide variety and you’ll instantly earn cool points for having a Penicillin on the menu. Service was good too and this spot is absolutely beautiful - I walked in and was so amazed. I can’t speak to the food as we only tried the pizza which was good. Overall I’d definitely come back for drinks if I lived in the area.

（由 Google 翻译）到达餐厅后，服务员直接带我去了吧台，因为就我一个人，我以为其他位置都被预订了。调酒师知识渊博，态度友好。酒水也很棒。我点了黄瓜金汤力，味道好极了。我还点了披萨，不过披萨的评分只有7/10。餐厅很干净。去洗手间有点费劲，不过总算找到了。景色不错，但都在室内，考虑到外面天气寒冷，这点还算不错。 （原文） Arrived at the restaurant and the host just directed me straight to the bar top due to just being one person which I assumed everything else was reserved. The bartenders are very knowledgeable and friendly. The drinks were very good. I ordered the cucumber gin and tonic which was really good. I also ordered pizza but that was a solid 7/10. The restaurant was very clean. Going to the restrooms was a bit confusing but was able to find it. The views are good but it’s all indoors which was good due to the chilly weather outside.

（由 Google 翻译）屋顶餐厅的位置真是太棒了！！这里有休息区/沙发区和桌子。我们坐在靠窗的桌子旁，可以欣赏到美丽的城市景色。预订时，您可以选择坐在哪张桌子。网站强调了着装要求，严重的话可能会被赶出去，所以我们盛装打扮去了，结果进去后发现很多人都穿着随意，而且没有人对此进行提醒，这很令人失望。我本来应该穿更舒适的鞋子 😂 我发现菜单有限，我只点了土豆，味道很棒，但我只能吃这么多。这个地方的氛围和景色无疑是一大亮点！！服务/我们的女服务员也很棒，我的朋友不喜欢她的饮料，但她把我们照顾得很好。 （原文） What a great spot for a rooftop restaurant!! There is both a lounge/sofa area and tables. We got a table by a window for a great view of the city. When making a reservation, you can choose which one to sit at. The website emphasized a dress code to the point where you could get kicked out, so we went dressed to the 9's, only to go in and see a lot of people dressed down and not being addressed about it, so that was disappointing. I would have worn more comfortable shoes 😂 I found the menu is limited, I just got the potatoes which were great but that was all I could eat. This place is clearly a highlight for the ambiance and view!! Service/our waitress was also great, my friend didn't like her drink and she took care of us.

（由 Google 翻译）这是一家位于芝加哥市中心的酷炫屋顶酒吧，派对氛围热烈。饮品美味，服务一流。调酒师和服务员都非常友好。音乐响亮动感，如果您想保持活力，这里就是您的理想之选。除了带可伸缩屋顶的主酒吧区外，这里还有一个休闲区，您可以在这里放松身心，享用美食美酒。这里视野也更开阔。强烈推荐，非常适合享受美好的夜晚！ （原文） This is a cool rooftop bar with a lively party vibe in the heart of Chicago. The drinks are excellent, and the service is outstanding. The bartenders and servers are super friendly. The music is loud and energizing, so if you're looking to stay hyped, this is the place to be. In addition to the main bar area with a retractable roof, there's also a lounge-style section where you can relax and enjoy your food and drinks. This area also offers better views. Highly recommend for a fun night out!

（由 Google 翻译）我们和家人来这里共进独立日晚餐，这次体验在很多方面都令人难忘。餐厅位于酒店27楼，环境宽敞华丽，景色迷人。菜单上的菜品种类丰富，从披萨、海鲜到寿司卷、生鱼片和迷你汉堡，应有尽有。 食物总体来说相当不错。我尤其喜欢香辣三文鱼卷，肉质鲜嫩，略带柚子味；还有黑安格斯迷你汉堡，鲜嫩多汁，佐以美味的酱汁。不过，我不推荐蔬菜碗；我们尝试了西兰花和蘑菇，但味道偏干，烤得太焦，不符合我们对蔬菜碗的期待。 餐厅里还有一位DJ播放着一些很棒的混音，为整个空间增添了活力。不过，主餐厅的音乐声音有点大，每个座位上方都放着扬声器。有时，低音会震得我们的座位震动，尽管我们挨着坐，却几乎听不见，这让我们很难交谈（当时是晚上7点左右的晚餐时间）。这个场地可能更适合小酌几杯，营造一种充满活力的赛前氛围，而不是和家人安静地坐下来吃饭。 （原文） We came here for our Fourth of July dinner with family, and the experience was memorable in many ways. Located on the 27th floor of the hotel, the restaurant boasts a gorgeous and spacious setting with stunning views. The menu offered an impressive variety of cuisines — from pizza and seafood to sushi rolls, sashimi, and sliders. The food was overall quite good. I especially enjoyed the Spicy Salmon Roll, which had a lovely tenderness and a subtle hint of yuzu, and the Black Angus Sliders, which were incredibly juicy and complemented by flavorful sauces. However, I wouldn’t recommend the vegetable bowls; we tried the broccolini and mushrooms, but they were dry, overly charred, and not what we expected from a vegetable bowl. There was also a DJ playing some great mixes, which added a lively energy to the space. That said, the music was quite loud in the main dining area, with speakers positioned above each booth. At times, the bass caused our seats to vibrate, and we could barely hear despite sitting right next to each other, making it difficult to hold a conversation (this was for dinner ~7pm). This venue might be better suited for drinks and a vibrant pregame atmosphere rather than a quiet sit-down meal with family.

（由 Google 翻译）准时入座。天际线的景色很棒。服务一流。饮品不错——点了特浓马提尼、梅斯卡尔酸酒和哈利斯科酒。开胃菜是蘸酱三重奏。喜欢甜豌豆和柠檬乳清干酪——白松露蜂蜜和红椒鹰嘴豆泥——烤松子和微香菜。烤茄子对我来说味道平淡，但还不错。点了四种奶酪披萨、脆皮抱子​​甘蓝和薯条。非常美味，每份份量都很足。推荐。 （原文） Got seated on time. Good views of skyline. Excellent service. Good drinks - ordered Expresso Martini, Mezcal Sour, Jalisco. Had Dip Tria for appetizer. Liked sweet pea and lemon ricotta - white truffle honey and red pepper hummus - toasted pine nuts, micro cilantro. Roasted eggplant was flat for my taste but good. Ordered Four Cheese pizza, Crispy Brussel Sprouts, S&P fries. Very tasty and good portion size for all servings. Recommended.

（由 Google 翻译）从Eric办理入住，到Brian在屋顶酒吧提供的优质服务，我们的入住体验无与伦比。Alex迅速便捷地帮我们安排好了代客泊车服务。Raymundo帮我们搬运行李，并提出了一些住宿建议。酒店的氛围非常棒，我和妻子需要暂时逃离喧嚣，好好休息一下。房间宽敞现代，酒吧的食物也令人惊艳。我们尝试了香肠披萨，新鲜美味，安格斯牛肉小汉堡鲜嫩多汁，调味得当。龙虾玉米卷新鲜出炉，味道恰到好处。我们第一次尝试的牡蛎更是惊艳无比——口感和新鲜度都令人惊艳。屋顶酒吧的景色美得令人窒息，我们绝对计划再次光临。 （原文） From the check-in with Eric to the fantastic service at the Rooftop bar with Brian, our stay has been nothing short of amazing. Alex got us all squared away with our valet of the car with swift and prompt action. Raymundo helped with our luggage and was helpful with a few suggestions for our stay. The hotel’s vibe is super cool, and my wife and I needed a break from the hustle and bustle. The rooms are spacious and modern, and the food at the bar was incredible. We tried the sausage pizza, which was fresh and delicious, and the Angus beef sliders were juicy and well-seasoned. The lobster tacos were fresh and just the right taste, and our first time trying oysters was a blast - the texture and freshness were amazing. The views from the rooftop bar are breathtaking, and we definitely plan to come back again.

一个很小的房间，没有咖啡、没有水，前台接待的女孩态度傲慢。它的地理位置还不错。 A very small room, no coffee, no water, and the girl at the front desk was arrogant. but location is not bad.

普通

（由 Google 翻译）我们在ACME酒店度过了一段美好的时光。工作人员很友好，房间很干净，我们所需的一切都应有尽有。房间比我预想的要大。里面有两张舒适的床、一台小冰箱、一台微波炉、一个小水槽、一台大电视、一张桌子和一把椅子。地理位置优越！我们几乎步行就能到任何地方。 空调噪音很大，如果房间里有一台咖啡机就更好了。 （原文） We had a great experience at the ACME Hotel. The staff was friendly, the room was clean, and had everything we needed. The room was larger than I expected. It had two comfortable beds, a small refrigerator, a microwave, a small sink, a large TV, a desk, and a chair. The location was great! We walked almost everywhere. The AC was noisy and would be great to have a coffee machine in the room.

（由 Google 翻译）第三次入住这家酒店，我们真的爱了。房间干净宽敞，氛围也非常有趣。工作人员热情周到，甚至还为我们准备了雨伞，因为那天晚上一直在下雨。酒店地理位置优越，步行即可到达周边的各个角落。我们一定会再来的。谢谢。 （原文） Third time staying at this hotel and we truly love it. The rooms are clean and spacious, and the atmosphere is super fun. The staff made us feel welcome. They even offered umbrellas because it was raining all night. The location is perfect to be able to walk everywhere in the area. We will definitely be back. Thanks.

（由 Google 翻译）我在这家酒店的住宿体验棒极了，即使已经预订了另一家酒店，我还是决定多住一天。房间视野极佳，床非常舒适，我尤其喜欢雨淋式花洒。我喜欢酒店现代而又充满音乐气息的风格。而且酒店非常安静。酒店位置优越，靠近所有主要景点。员工热情友好，随时乐于助人。特别是Val，她帮了我很多忙，她真是太可爱了。 我非常想再次入住。强烈推荐这家酒店！ （原文） My stay at this hotel was awesome, I even decided to stay one day longer even though I had already booked an other place. I had the greatest view, the bed was very compfy and I loved the rainshower. I liked the modern and music-related style. It was quiet as well. The Hotel is located near all the main sights. The staff was friendly and helpful at any time. Especially Val helped me a lot, she has been more than lovely. I‘d love to come again some time. Can recomend this place to everyone.

（由 Google 翻译）我不明白这家酒店的评分为什么这么高。我们的房间又黑又脏。虽然没有明显的污垢，但房间的脏乱让人感觉很不干净。糟糕的氛围让我完全无法放松。床的一侧坏了——弹簧断了，发出嘎吱嘎吱的响声，中间还凹陷下去。空调/暖气机噪音极大，几乎昼夜不停地运转。没有衣柜，没有微波炉，也没有一次性餐具。我丈夫说这是他住过的最糟糕的酒店之一。 （原文） I am not sure why the ratings of this hotel are so high. Our room was dark and dingey. The dinginess of the room made it feel unclean although there was no noticeable dirt or grime. I did not feel relaxed due to the terrible ambiance. The bed was broken on one side — springs broken and noisy with a dip in the middle. The air conditioning/heating unit was extremely loud and ran at most hours of the day and night. No closet. No microwave on site. No disposable silverware available for guests. My husband said this was one of the worst hotels he has ever stayed in.

（由 Google 翻译）我们带着孩子从亚利桑那州开车到芝加哥，大约中午12点到达酒店。酒店说房间已经准备好了，但要到下午3点才能入住。在车里坐了几个小时，结果房间明明已经准备好了，却还要等这么久才能入住，真是令人沮丧。这是我们第一次来芝加哥，所以不知道该带孩子去哪里。酒店的服务态度很差。我不知道是不是那天运气不好，因为我们经常旅行，而且订酒店都是看评论，评论里都说服务很好。但这家酒店的员工似乎漠不关心，甚至好像根本不想在那里工作。考虑到几个月后我们还会再来芝加哥，这次的体验非常令人失望。枕头也很糟糕。你把头放在枕头上，它就会陷进床垫里。即使放了两个枕头也一样。我们只好自带了飞机上的枕头。房间很干净，也很漂亮。就服务而言，下次我们还会选择希尔顿酒店。 （原文） After driving to Chicago from AZ with our littles we got to the hotel around 12pm, they stated our room was ready but we can’t check in till 3pm. Very frustrating sitting in the car for a few hours just to check in when the room was ready. This was our first time in Chicago so didn’t know where to be with our kids. The hospitality was not there. I’m not sure if it was just the day because we travel often and book based off of reviews, and reviews said hospitality was great. But the employees just didn’t care or even seem to want to be there. Very disappointing since we come back to Chicago in a few months. The pillows were horrible. You put your head on the pillow and it sinks to the bed. Even with two pillows. We brought in our head pillows you take on the plane to use. The room was clean and very cute. Based on hospitality we will just stick with the Hilton when we come back

（由 Google 翻译）这不是你平常的评论。 外面很冷。摩天大楼的屋顶上蒸汽滚滚，我们看着密歇根大道熙熙攘攘，一如既往地热闹。太阳几个小时前就落山了，但街道上依然灯火通明，圣诞树上挂满了圣诞彩灯，纤细的光秃秃的树枝在风中摇曳。雪花轻轻地绕着大楼的拐角飘落，落在我们套房的窗台上，我们看着马车载着裹着毛毯的乘客，看着灯光飘过。我们遇到的最善良、最亲切的人把饮料送到了我们的房间，我们的夜晚，这完美的时刻，圆满了。 快进到一年后的今晚，我们遇到了在大厅里送饮料的那位女士。去年她给我们留下了深刻的印象，她不仅在我们的记忆中留下了不可磨灭的印记，而且成为了这段完美回忆的核心部分。 她叫凯莉。她是下午客房服务的员工。凯莉是一位难得一见的非凡人物，也是格温酒店和旅享家品牌的杰出代言人。在她之前，我从未在任何一家旅享家酒店见过如此亲切和充满活力的氛围。 她让我们想起了为什么我们已经在格温酒店住过几十次。这里感觉像家一样，而不是一家普通的酒店。 （原文） Not your normal review. It's cold out. Steam is billowing from the rooftops of skyscrapers as we watch Michigan Avenue bustle, lively as ever. The sun had set hours ago but the street is bright with Christmas lights on trees towering over; delicate bare limbs writhing in the wind. Snow circles gently around the corner of the building and collects on the sills of our suite as we watch horse drawn carts carrying passengers, wrapped in fur blankets and watching the lights drift by. Drinks are delivered to our room by the kindest and most personable person we've ever encountered and our evening, this perfect moment, is complete. Fast forward to tonight, a year later, and we passed the same woman who delivered our drinks in the hall. She made such an incredible impression on us last year that not only is she imprinted, indelible, in our memories, but she became a core part of this perfect memory. Her name is Kelly. She's the PM room service employee. Kelly is an astronomically rare, incredible human being, and a fabulous ambassador of the Gwen and Bonvoy brands. I have never seen such personability and vibrance at any Bonvoy hotel before her, ever. She's a reminder of why we've stayed at the Gwen dozens of times now. It feels like home. Not just another random hotel.

（由 Google 翻译）多么完美的酒店！它位于市中心诺德斯特龙购物中心下方，购物和步行都很方便。房间舒适干净，工作人员热情周到。我儿子在入住期间感染了病毒，我们的管家安娜·罗德里格斯帮忙准备了额外的床单和毛巾，甚至还叫了蜂蜜茶送到我们的房间。在前台办理入住时，Mitsuko 提前为我们安排好了房间，我们就可以出发了。万豪酒店并不总是尽善尽美，但格温酒店绝对做到了100%的满分，房间干净舒适，餐厅很棒，员工也很棒。一定会再次入住。 （原文） What a perfect hotel- in heart of city below Nordstrom mall easy access to shopping and walking everywhere. Rooms comfortable and clean staff amazing and accommodating. During visit my son got sick viral- Ana Rodriguez our housekeeper helped with extra sheets and towels, and even ordered honey tea to our room to help. In front check in, Mitsuko got our room early and we were good to go. Marriot hotels dont always get things right- but 100% Gwen Hotel was on target 10/10 with clean comfortable room great restaurant and amazing staff. Will definitely stay again.

（由 Google 翻译）这个周末，我们在格温酒店庆祝了生日和周年纪念日，一切都棒极了！从我们抵达的那一刻起，工作人员就热情周到，时刻让我们感到宾至如归。入住手续办理快捷顺畅，我们遇到的每一位团队成员都展现出同样热情专业的服务。 酒吧和户外露台美不胜收，是放松身心的绝佳去处。标志性的酩悦香槟自动售货机超级可爱，充满趣味，为酒店增添了魅力和优雅。礼宾团队真的非常周到，他们为我们准备了免费的香槟和马卡龙，并贴心地推荐了装饰品、蛋糕、餐厅和当地活动。当我们不想自驾时，他们甚至还提供了交通帮助。 旅行时，我通常负责计划，但这次旅行，礼宾部让我完全放松，享受每一刻。我们热爱旅行，住过200多家酒店，毫无疑问，这是我们迄今为止最棒的体验。 感谢格温酒店的各位，为我们打造了如此宁静、干净、舒适的环境来庆祝这个特别的周末。你们对细节的关注和真诚的款待让我们印象深刻。我们一定会再来的！ （原文） We celebrated both a birthday and an anniversary this weekend at The Gwen, and everything was absolutely amazing! From the moment we arrived, the staff was friendly, attentive, and made us feel welcomed at all times. Check-in was fast and seamless, and every team member we encountered carried that same warm professionalism. The bar and outdoor terrace were beautiful and such a relaxing spot to unwind. The signature Moët vending machine was super cute and such a fun touch, it really added to the hotel’s charm and elegance. The concierge team truly went above and beyond, we were welcomed with complimentary champagne and macaroons, along with thoughtful recommendations for where to find decorations, cake, restaurants, and local activities. They even offered help with transportation when we didn’t feel like driving ourselves. I’m usually the planner when we travel, but this trip, the concierge made it possible for me to completely relax and enjoy every moment. We’ve stayed in over 200 hotels because we love to travel, and this has been, without question, the best experience we’ve ever had. Thank you to everyone at The Gwen for creating such a peaceful, clean, and comfortable environment to celebrate our special weekend. Your attention to detail and genuine hospitality did not go unnoticed. We will definitely be back!

（由 Google 翻译）这家酒店总体来说还不错。房间很舒适，但我们的房间有点暗。床很棒，浴室也很宽敞（浴室的门很厚重，真是加分（没有谷仓门，哇！），还有独立的盥洗室（这意味着有两扇门把厕所和房间里的亲人隔开 :-)））更是锦上添花。不过，他们本可以加装一些豪华的盥洗设施，因为厕所设施很简陋，我们的马桶座圈摇摇晃晃，一放就倒。房间里的整体设施，比如水龙头和电灯开关，都很普通，也没有什么科技产品（我不得不自己买延长线，因为床头柜附近和床边附近都没有插座）。房间维护得还不错，不过房间里的一些墙角和地板看起来有点破旧。大堂维护得无可挑剔。 遗憾的是，豪华酒店与主流酒店的区别通常体现在这里，体验也丝毫没有提升，感觉比普通的万豪或希尔顿酒店差不了多少。前台（办理入住和退房）和整体员工的冷漠也进一步体现了这一点。员工们还算热情，但也仅此而已。 总的来说，这家酒店还算不错，达到了它作为一家优质酒店的标准。床也特别好。如果价格和芝加哥的主流酒店差不多，我会选择格温酒店。不过，我不会把它归类为万豪旗下的顶级酒店，因此，如果普通品牌酒店更便宜的话，我也不会花高价入住格温酒店。 （原文） The hotel is generally fine. The rooms are comfortable, but ours was quite dark. The bed was exceptional and the bathroom is spacious (bonus points for heavy doors to the bathroom (no barn doors, whew!) and mega points for a separate toilet closet (which means there are two doors separating the toilet from your loved ones in the room :-))). They could have put in luxury toilet features, however, as the toilets are basic with ours a wobbly seat that slams down. The overall fixtures in the room, such as faucets or light switches, are run-of-the-mill, and there is no tech in the rooms (I had to source an extension cord as there are no outlets near the nightstand or within reach of the bed side). Rooms are kept up well-enough, though some wall corners and flooring looked a little beat up in the rooms. The lobby was impeccably maintained. Unfortunately, what typically sets a luxury hotel apart from the mainline ones are simply lacking here, and the experience didn’t feel improved beyond what a run-of-the-mill Marriott or Hilton offer. This was further reflected by both front-desk (check-in and check-out) and overall staff indifference. Folks were cordial, but that was the extent. Overall, the property is nice enough and serves its purpose as a nice hotel. The bed is exceptional. If you find a price similar to the mainline hotels in Chicago, I would choose The Gwen. However, I wouldn’t classify it as a top-tier brand under the Marriott umbrella, and thus, I would not pay a premium to stay at The Gwen if standard brand hotels were cheaper.

（由 Google 翻译）格温酒店 (The Gwen) 是一家位于芝加哥市中心的优质酒店，交通便利，方便前往芝加哥所有您想体验的景点。酒店非常干净，房间非常舒适宜人，工作人员热情友好。五楼的屋顶酒吧是休闲放松、享用鸡尾酒或小吃的好去处。我们享用的食物和鸡尾酒都非常美味，品质上乘。酒店采用沙发布局，中间设有壁炉，营造出一个充满乐趣的休闲氛围。 （原文） The Gwen is a great hotel in the heart of Chicago w/ easy access to everything you'd want to enjoy in Chicago. The hotel is very clean, rooms are super nice and comfortable, and the staff was very friendly and accommodating. The rooftop bar on the 5th floor is a great place to hang out and enjoy a cocktail or a bite to eat. The food and cocktails we enjoyed were very good and of high quality. The couch layout with the fire in the middle makes for a fun environment to hang out.

（由 Google 翻译）这家酒店地理位置优越，还拥有一个屋顶酒吧。房间现代干净，但也没什么特别之处。入住有点令人恼火，尽管我们预订的是下午3点入住，但房间直到下午5点才准备好。作为补偿，他们给了我们一些可以在酒吧兑换饮品的卡片——但“免费饮品”卡上的金额甚至不够买一杯普罗塞克起泡酒。调酒师很友好地免去了这几块钱，但谁会提供连一杯普罗塞克起泡酒都不够的饮品卡呢？真是奇怪。 （原文） This hotel is in a great location and boasts a rooftop bar. The rooms are modern and clean, but nothing out of the ordinary. Check in was a little annoying because our room wasn't ready until 5pm despite a 3pm check in time. As a consolation, they offered us little cards that could be used at the bar for a drink - but the amount on the "free drink" card was less than it cost to get a glass of prossecco. The bar tender kindly waived the extra few bucks, but who offers a few drink card that doesn't even cover the cost of a simple prossecco? Weird.

（由 Google 翻译）我敢打赌，这是芝加哥最好的酒店！我们没住过其他地方，但这家酒店太棒了。客户服务简直太棒了。前台的Sam非常热情友好，她似乎真的关心我们，希望我们住得愉快！我们的房间漂亮宽敞，设计也很用心。度假村费用包含约翰·汉考克大厦的门票，也是个很棒的福利！我们强烈推荐大家好好享受这个机会。酒店位置便利，步行即可到达附近众多购物场所，而且离码头也很近。绝对会再次入住。这真是一次很棒的体验，让我们在芝加哥滞留一晚的航班延误，也成为了我们旅程中难忘的点睛之笔！ （原文） I’m willing to bet this is the best hotel to stay at in Chicago! We haven’t stayed anywhere else, but this hotel is great. Customer service was phenomenal. Sam at the front desk was so sweet and personable; she genuinely seemed to care that we enjoyed our stay! Our room was gorgeous, spacious, and thoughtfully designed. The tickets to the John Hancock tower included in the resort fee were also an awesome perk! We certainly recommend taking that opportunity. Location is walkable to lots and lots of shopping nearby, and close to the pier as well. Would absolutely stay here again. This was a great experience that turned a much delayed flight leaving us stuck in Chicago for a night into an unforgettable cherry on top of our trip!

（由 Google 翻译）我们的体验好坏参半。我们到得早，房间还没准备好，我们本应在有空房时立即接到电话，但我们没有接到。 房间本身非常宽敞现代，然而浴缸里却残留着头发和其他毛发，以这个价格来说，这实在令人无法接受。 屋顶非常漂亮，景色壮丽，周边环境也非常好。 所以，考虑到每晚的价格，我仍然对我们的体验感到失望…… （原文） Notre expérience a été mitigé, nous sommes arrivé en avance, notre chambre n'était pas prête, nous devions avoir un appel dès qu'une chambre serait disponible mais nous n'avons eu aucun appel... La chambre en elle même était très grande et moderne, cependant il y avais des cheveux et poils restants dans la baignoire, ce qui est inadmissible pour ce prix. Le rooftop était très bien et la vue est magnifique, le quartier est aussi très bien. Donc quand même déçu de notre expérience au vue du prix de la nuit...

（由 Google 翻译）很棒的体验。酒店很漂亮，员工也很棒。我们带着一个8个月大的孩子来参加Lollapalooza音乐节期间的婚礼，所以并不像预期的那样受欢迎，但每个人都很棒。他们甚至还送了我们女儿一只小泰迪熊。真是太贴心了。房间配有遮光窗帘和淋浴，感觉很奢华。浴室有加热地板。迷你吧储备充足。泳池很安静。最后，我们在酒店里什么也没听到。我甚至听不到我丈夫洗澡的声音。真是太棒了。我唯一希望的是他们能提前告诉我们预订餐厅。我们听说那里很棒，但由于等待时间太长，我们没能在那里用餐。 （原文） Lovely experience. Hotel was beautiful with amazing staff. We were in town for a wedding during Lollapalooza with an 8 month old so we weren't exactly the expected clientele but everyone was amazing. They even gave our daughter a little teddy bear. So sweet. The rooms have great blackout, showers and feel luxury. Heated bathroom floors. Minibar well stocked. Pool was tranquil. Lastly, we heard nothing from inside the hotel. I couldn't even hear my husband take a shower. It was incredible. Only thing I wish is that they had told us to get reservations for the restaurant ahead. We hear it's amazing but weren't able to eat there due to the wait.

（由 Google 翻译）从那位很棒的绅士（抱歉忘了他的名字）为我们办理入住，到我们入住屋顶的漂亮房间，再到和Anthony一起退房，这真是一次完美的住宿体验。他们把精美的空间设计与最高水平的热情好客完美结合……我们第一次入住Nobu，绝不会是最后一次！ （原文） From the awesome gentleman (sorry forgot his name) who checked us in, through to the rooftop and our incredibly nice room, all the way to check-out with Anthony, it was the perfect stay. They matched beautifully designed spaces with the highest level of hospitality… our first Nobu stay will not be our last!!

（由 Google 翻译）我很喜欢这家酒店。侘寂的氛围营造出一种宁静祥和的氛围，从接待处到服务，甚至房间里的Marvis牙膏，都体现了酒店对细节的关注。第一天我们到得很晚，他们帮我们订了一份披萨送到房间，顺便说一句，披萨很美味。餐厅就在楼下，如果你喜欢在Nobu餐厅用餐，这真是个不错的选择。西环区环境优美，虽然略显冷清，但绝对值得在芝加哥停留一晚！而且，这里还能欣赏到美丽的城市景观。 （原文） Me encantó el hotel, su ambientación wabi sabi es un espacio que evoca paz y con la atención a detalle que hay desde que te reciben y te atienden hasta la pasta dental que en la habitación es MARVISEl primer día llegamos muy tarde por la noche y nos atendieron, nos apoyaron a pedir una pizza a la habitación que por cierto estaba buenisima. El restaurante está justamente en la Parte de abajo que es muy concediendo si te gusta comer mucho en Nobu. West Loop es una zona linda algo vacía pero definitivamente vale quedarse al visitar Chicago! Además con una muy linda vista a la ciudad

（由 Google 翻译）这家酒店真的很不错，工作人员都很友好，我唯一的问题是枕套上有血迹，我们睡觉前没有把枕头翻过来，醒来后发现有血迹，慌乱中我们以为是自己的，但仔细一看却不是。之后工作人员给我们换了一间房/升级了房间，我们对此非常满意。这很不幸，但我很高兴我们解决了问题。总的来说，这是一家非常不错的酒店，泳池很大，女士区的蒸汽房不能用，餐厅还不错，我们不得不告诉接待员，服务员的服务一点都不好。他接了我们的订单，认为这是他唯一应该做的事，然后继续打扫餐厅而不是帮助我们。 （原文） This hotel is really nice, people were nice, my only problem was that the pillow case had blood on it, we didn't turn the pillows over before going to bed and when we woke up we found blood, in a panic we thought it was ours but when we took a deeper look it wasn't. Staff after that moved us into a different room/upgrade and we were really satisfied with that. It was unfortunate but I'm glad we got it figured out. Overall, very nice hotel, pool was really big, steam room didn't work in the women's area, and the restaurant was alright, we had to tell the receptionist the waiter was not good at all. He took our order and decided that was the only thing he should do and proceeded to clean around the restaurant instead of helping us.

（由 Google 翻译）希望大家都能看到这篇评论。预订前请务必阅读！（希望管理层能看到） 这不仅仅是抱怨。我感觉自己被芝加哥Nobu酒店骗了。 8月29日早上，我们在酒店餐厅吃早餐。服务员告诉我们，酒店客人可享受30美元的早餐抵用金。由于我们不确定这笔钱是否适用于我们，所以犹豫了一下。服务员好心地主动提出帮忙查询，记下了我们的房间号，并联系了酒店，确认我们符合条件。事实上，服务员告诉我们有60美元的抵用金，并鼓励我们全额使用。 然而，退房时，早餐抵用金却没有到账。我们感到被骗了，非常失望。 8月30日，我们错过了早餐，想进餐厅的时候，房间钥匙却坏了。我们不得不向酒店工作人员寻求帮助。他们一边帮助我们，一边向我们解释了自助餐的美味，并再次保证早餐抵用金已包含在内。然而，再次——没有抵用金。 更糟糕的是，我们最终的账单竟然包含了9500号房间的迷你吧酒水费——我们从未入住过这个房间。我们住在1023号房间，却从未动过迷你吧。这完全是一笔虚假收费。 更糟糕的是，当我查看我的银行账户时，发现一笔未经授权的35美元费用被收取，没有任何解释或许可。我给酒店发了邮件，但没有人回复。 我旅行时通常住五星级酒店，一直非常信任他们的诚信和专业精神。对于像Nobu这样的全球知名品牌，我的期望值更高。不幸的是，这次经历彻底打破了这些期望。 承诺的福利没有兑现，我们从未入住过的客房的迷你吧费用被虚假地加到了我们的账单上，我的账户上还出现了一笔无法解释的额外费用——所有这些都没有得到任何明确的沟通或解决。正因为我相信这家酒店诚信经营，所以这次的震惊和失望更加强烈。 这次入住彻底摧毁了我们对Nobu酒店的信任。我们离开时感觉自己像被利用和欺骗了，而不是感受到客人的重视。 额外体验： 酒店似乎没有做好除尘工作。我用吹风机吹的时候，灰尘飞了出来，而且我能清楚地看到它们在空气中飘散。由于酒店环境比较暗，灰尘就更加明显了。此外，酒店的隔音效果似乎很差——对噪音非常敏感。我能清楚地听到走廊里的声音，甚至能听到外面附近一家俱乐部的喧闹音乐。 唯一的优点是所有员工都非常友善。这是我唯一能说出来的优点。 （原文） I hope everyone sees this review. Please read before booking! ( I Hope Management sees This) This is not just a complaint. I feel scammed by Nobu hotel Chicago. On the morning of August 29, we had breakfast at the hotel restaurant. The server informed us that hotel guests receive a $30 breakfast credit. Since we weren’t sure if it applied to us, we hesitated. The server kindly offered to check, took our room number, contacted the hotel, and confirmed that we were eligible. In fact, we were told we had $60 in credit and were encouraged to use the full amount. However, when we checked out, no breakfast credit was applied. We felt deceived and very disappointed. On August 30, we missed breakfast, and when we tried to enter the restaurant, our room key didn't work. We needed assistance from a hotel staff member. While helping us, they explained how great the buffet was and again assured us that the breakfast credit was included. Yet once again — no credit was applied. Even worse, our final bill included a mini bar liquor charge from another Room #9500 — a room we never stayed in. We were in Room 1023, and we never touched the mini bar. This is a completely false charge. To make matters worse, when I checked my bank account, I found an unauthorized $35 charge taken without any explanation or permission. I emailed the hotel, but received no response from anyone. I usually stay at 5-star hotels when I travel, and I’ve always had strong trust in their honesty and professionalism. With a globally recognized brand like Nobu, my expectations were even higher. Unfortunately, this experience completely shattered those expectations. The promised benefits were not honored, false minibar charges from a room we never stayed in were added to our bill, and an unexplained extra charge appeared on my account — all without any clear communication or resolution. Because I trusted this hotel to operate with integrity, the shock and disappointment were that much greater. This stay has completely destroyed our trust in Nobu Hotel. Instead of feeling valued as guests, we left feeling like we had been taken advantage of and deceived. Additional Experience: It seems like the hotel doesn't do proper dust cleaning. When I used the hair dryer, a lot of dust blew out, and I could clearly see it in the air. Since the hotel is quite dark, the dust was even more noticeable. Also, the building seems poorly insulated — it's very sensitive to noise. I could clearly hear sounds from the hallway and even loud music from a nearby club outside. The one good thing is that all the staff were extremely kind. That’s the only positive I can mention.

（由 Google 翻译）我和一个朋友去屋顶喝了点饮料，吃了点小吃。我们玩得很开心。饮料不错，小吃也很美味。这是Nobu餐厅，所以价格别指望便宜。哈哈。我们玩得很开心，工作人员很周到，从屋顶俯瞰城市美景也很棒。我一定会再来的。 （原文） A friend and I went to the rooftop for drinks and appetizers. We enjoyed ourselves. The drinks were good and the appetizers were tasty. It is Nobu, so don't expect low prices. Lol. We had a great time, the staff was attentive, and the view of the city from the rooftop was beautiful. I'd definitely go again.

（由 Google 翻译）在芝加哥逛完之后，我们一时兴起，在电梯里看到了烤奶酪汤的海报，于是就顺便进去吃了顿午饭。那天阴冷多雨，我们想暖暖身子，汤听起来也很美味。 我们很高兴我们去了！ 我们分享的巴伐利亚椒盐脆饼真是太好吃了！我们还点了装订汤和传家宝番茄汤，味道也非常好，最后我们分享了一份四奶酪烤奶酪三明治。 服务员很周到，推荐的菜品也很棒。 食物很快就上桌了，味道很棒！ 当时是星期三下午两点，餐厅里人不多。 我强烈推荐这家餐厅！ （原文） We stopped in for lunch on a whim after walking around Chicago because we saw the poster in the elevator for the grilled cheese and soup. It was a cold and rainy day. We wanted to warm up and soup sounded delicious. We were very pleased that we did stop in! The Bavarian pretzel that we shared was AMAZING! We also ordered the bookbinder soup and heirloom tomato soup, which were really DELICIOUS as well, and shared the 4 cheese grilled cheese sandwich. The server was attentive, and have great recommendations. The food arrived quickly and was great! It was 2pm on a Wednesday afternoon and not busy in the restaurant. I definitely recommend this place!

（由 Google 翻译）古雅舒适。这里是享用午餐和高档鸡尾酒的绝佳去处。我和女儿在婚礼策划结束后一起去了！我点了克兰闪耀鸡尾酒、鲁本三明治和一杯意式冰淇淋。我们的服务员玛吉非常友好专业。餐厅环境安静，我得以画了一幅小画。唯一的缺点是价格有点贵。 （原文） Quaint and cozy. It’s a great spot for lunch and a fancy cocktail. I went with my daughter after wedding planning appointment! I had the Cran Sparkle cocktail, the Reuben and a cup of gelato. Our server Maggie was very nice and professional. It was nice and quiet and I was able to sketch up a little drawing. My only problem is that it was pricey.

（由 Google 翻译）汉堡真棒！在这个地区，24美元一个汉堡的价格似乎很合理，尤其是在酒店餐厅。 我要了五分熟的，他们按时送达。面包松软，薯条酥脆。 希尔顿美国运通卡积分的绝佳去处。食物方面比伦敦之家的LH Rooftop好多了。 （原文） Great burger! $24 for a burger seems reasonable in this area, especially for a hotel restaurant. I asked for medium rare and they delivered on the temp. The bun was soft and the fries crispy. Good place to use your Hilton amex credits. Much better food wise than LH Rooftop at London House

（由 Google 翻译）一个典型的地方，有着别致和轻松的氛围，是芝加哥的必去之地。简单的食物优雅而精致。服务很友好而且非常周到，具有典型的美式热情。音乐之夜以 40 年代、50 年代、60 年代的歌手演唱标准为您提供了沉浸在 Coq d'Or 别致而私密的广场中的愉快时光。绝对要做的地方！ （原文） Un endroit typique d'une ambiance chic et décontractée incontournable de Chicago. La nourriture simple est élégante et recherchée. Le service est sympathique et très attentionné avec une chaleur typiquement américaine. Une soirée musicale avec un crooner chantant des standards des années 40/50/60 a donné un moment très sympathique en immersion dans le carré chic et intime du coq d'or. Endroit à faire absolument !

（由 Google 翻译）很高兴看到这家经典餐厅午餐时间营业。我从小就和家人一起来。这里的服务和氛围从不让人失望！如果你正在寻找一家经典的隐藏瑰宝，这里就是你的不二之选！ （原文） So good to see this classic establishment open for lunch. I’ve been coming ever since I was a kid with my family. The service and ambiance never disappoint! If you are looking for a classic hidden gem this is your calling!

（由 Google 翻译）在这里用餐时，我从未像现在这样感觉自己像芝加哥居民。您进入场所并找到最适合您和您的聚会的空座。服务员会过来找到您，他们是您在酒吧/餐厅遇到的最友好的服务员。我看到许多人仅仅通过来到酒吧坐下来就建立了联系。食物很棒。翅膀很大而且充满了味道。我可以自己吃搅打的土豆泥。住在酒店（德雷克酒店）的好处是，您可以在这里用餐，并将费用记入您的房间。如果您在城里很忙并且需要向公司收取餐费，这会很方便。我会回来买更多的土豆泥和鸡翅！ （原文） I’ve never felt like a Chicago resident more than I have when dining here. You enter into the establishment and find an open seat that best fits you and your party. The servers come and find you and they are the most friendly crew you’ll ever meet at a bar/restaurant. I watched many connections be made just by people coming and sitting at the bar. The food was phenomenal. The wings were big and filled with flavor. I could’ve eaten the whipped mashed potatoes by themselves. The benefit to staying in the hotel (The Drake) you can dine here and charge it to your room. Makes it convenient if you are in town on busy and need to charge your company for meals. I will be back to get more of the mashed potatoes and wings!

（由 Google 翻译）这家位于德雷克酒店大堂的小店是我们这次伦敦之行的一大亮点。工作人员热情友好，特别要感谢吉米！黄金海岸鸡尾酒和克兰闪耀鸡尾酒是特色鸡尾酒单上的明星。 我们下次一定会把这里加到我们的清单里。 （原文） This little spot tucked away in the lobby of The Drake Hotel was a highlight of our visit to the city. The staff was engaging and kind – special shoutout to Jimmy! The Gold Coast and the Cran Sparkle cocktails were stars of the specialty cocktail menu. We are definitely adding this place to our list for our next visit.

房间很大，清洁很好，但是铺的地毯所以有一点点霉味道，没有正规的早餐，只有简单的咖啡和麦芬，钻石会员用的积分换三晚，没有升级房型，地理位置不错，很安全，值得推荐入住。

太差了，我明明丢失东西也不愿意帮我找，态度不好，设施也差，房间也小，反正很无语就是说

（由 Google 翻译）我来这里参加10公里Mag Mile比赛，非常喜欢。酒店位置便利，员工服务也一流。我有机会与几位前台工作人员交流，他们都非常友好热情。酒店大楼很安全，有门卫，没有房间钥匙就无法进入客房楼层。酒店内有星巴克、蛋白吧、餐厅和屋顶酒吧！床超级舒服，房间配备了现代化的设备和便利设施。我一定会再次入住这里。 （原文） I was in town to run the 10k Mag Mile race and loved it. It’s conveniently located and the staff is simply the best. I had the opportunity to interact with several of the front desk staff members and each one was super pleasant and accommodating. The building is secure with a doorman and you can’t access guest floors without a room key. There is a Starbucks, protein bar, restaurant and roof top bar! The beds were super comfortable and the room is updated with modern fixtures and amenities. I’d definitely stay here again.

（由 Google 翻译）我在金普顿酒店的入住体验非常棒。入住办理快捷方便，房间也比入住时间提前准备好了。工作人员超级友好热情，甚至还询问了我的喜好。房间干净宽敞。每天下午5点免费赠送一杯葡萄酒，这真是个意外惊喜，而且味道很不错。酒店内的餐厅也很棒。下次肯定还会选择入住！ （原文） Great experience at my stay in the Kimpton. Check in was fast and the room was ready earlier than check in time. Super friendly and helpful staff, even asked me for preferences. Room was clean and spacious. The daily 5pm free glass of wine was an added bonus that I was not expecting but it was very good. The onsite restaurant was also very good. Will definitely stay here again!

（由 Google 翻译）我女儿生日那天入住芝加哥的金普顿格雷酒店，这家酒店的员工真是太棒了！我想给她一个惊喜，礼宾部的安德鲁和谢伊竭尽全力帮我实现了这个愿望。她最爱吃巧克力草莓，他们特意让厨房为她做了巧克力草莓，并附上我的留言和一瓶起泡酒，送到她的房间。真是太贴心太贴心了！如果您想要享受至臻至善的服务，我强烈推荐这家酒店！再次感谢酒店出色的员工，特别是安德鲁和谢伊 :) （原文） My daughter stayed at Kimpton Gray Hotel in Chicago for her birthday and the hotel staff at this hotel is absolutely outstanding! I wanted to arrange a surprise for her and the concierge both Andrew and Shea went above and beyond to get this done for me. She loves chocolate covered strawberries. They had the kitchen make them special for her and delivered them to her room with a personal message from me with a bottle of sparking wine. It was so thoughtful and lovely. I can highly recommend this hotel if you are interested in white glove service, stay here! Thanks again to the fab staff and especially Andrew & Shea :)

（由 Google 翻译）这家酒店位于一栋经过精心修复的保险公司大楼内，拥有许多舒适的休息区。我们入住的是四楼的套房，房间宽敞且设施齐全。房间里有一个很大的淋浴间和一个超大的浴缸。晚间葡萄酒时光和早晨的咖啡服务也十分贴心。 （原文） This hotel is located in a beautifully restored insurance building. There are lots of nice seating areas. We stayed in a suite on the 4th floor that was spacious and well equipped. The room had a large shower with a huge bathtub. The evening wine hour and morning coffee service are nice touches.

（由 Google 翻译）我们最近在金普顿格雷酒店举办了梦想中的婚礼，一切都完美无瑕。我们的活动经理玛丽亚简直太棒了。她全程负责我们的策划，并迅速解决了所有问题。她的专业精神、组织能力以及对每个细节的真挚关怀都给我们留下了深刻的印象。玛丽亚尽心尽力，即使在工作日的晚上和周末也会主动联系我们，无论我们有什么疑问，她都能立即解答，这让我们的梦想婚礼得以完美实现。 多亏了玛丽亚和金普顿格雷酒店的全体员工，婚礼仪式和招待会才如此完美无瑕。他们在幕后默默付出，确保一切顺利进行。食物和鸡尾酒都令人惊艳，工作人员热情周到，宾客们对婚礼的每一个细节都赞不绝口。金普顿格雷酒店也欢迎狗狗入住，他们欣然同意我们带着两只心爱的柯基犬一起拍摄照片和参加仪式！ 我们无比感激玛丽亚和金普顿格雷酒店的每一位员工，是你们让我们的婚礼如此特别。我们实在想不出还有比这更好的场地或团队可以合作，我们会向我们认识的每一对新人推荐他们。 （原文） We recently celebrated the wedding of our dreams at The Kimpton Gray, and it could not have been a more perfect experience. Our event manager, Mariah, was absolutely phenomenal. She led our planning process and solved any issues immediately. She impressed us with her professionalism, organization, and genuine care for every detail. Mariah went above and beyond, checking in on weeknights, weekends, any time we had a question it was answered immediately which helped our vision came to life seamlessly. The ceremony and reception were flawless thanks to Mariah and the entire Kimpton Gray team, who worked tirelessly behind the scenes to make everything run smoothly. The food and cocktails were incredible, the staff was attentive and kind, and our guests could not stop raving about how beautiful and well-coordinated everything was. The Kimpton Gray is also dog friendly and fully embraced us having our two beloved corgis to be a part of our photos and ceremony! We’re beyond grateful to Mariah and everyone at The Kimpton Gray for making our wedding day so special. We truly can’t imagine a better venue or team to work with and will be recommending them to every couple we know.

（由 Google 翻译）我们傍晚抵达芝加哥的威特酒店 (Wit Hotel)，乍一看，酒店的外观略显平淡。走进大堂，走向前台时，这种感觉依然略有减弱。然而，一位非常友好的男士热情接待了我们，让我们感觉宾至如归，很快便改变了主意。他很快帮我们办理了入住手续，并向我们详细介绍了酒店及其服务。 电梯非常繁忙，我们费了一番功夫才到达房间，主要是因为酒店屋顶酒吧人气旺，吸引了众多宾客和游客。然而，上楼后，我们真的被深深地震撼了。房间非常漂亮，宽敞明亮，设计精美，配有漂亮的厨房和用餐区、舒适的客厅以及一流的设施。卧室和浴室也装修得非常高档，让我们的入住体验非常舒适。 酒店内有几家酒吧和一家餐厅，其中还包括我们遗憾没能体验到的屋顶酒吧。我们确实听说入场有最低消费要求，所以需要注意一下。 地理位置优越，绝对不会错。步行即可到达城里许多热门景点，工作人员总是很友好，乐于帮助我们解决任何需要。总的来说，这是一次很棒的住宿体验，如果您计划去芝加哥旅行，我绝对会推荐Wit酒店。 （原文） We arrived at the Wit Hotel in Chicago in the evening and, at first glance, felt a bit underwhelmed by the outside of the building. That feeling continued slightly as we stepped into the lobby and approached the front desk. However, things quickly took a positive turn thanks to the warm welcome from a very friendly gentleman who made us feel right at home. He checked us in quickly and gave us a great overview of the hotel and what it had to offer. Getting up to our room took a bit of patience as the lifts were quite busy, largely because of the popular rooftop bar that draws in a lot of guests and visitors. Once we made it up though, we were genuinely impressed. The room was fabulous, spacious and well designed with a lovely kitchen and dining area, a comfy living room and excellent facilities throughout. The bedroom and bathroom were also finished to a high standard and made for a very comfortable stay. The hotel has a couple of bars and a restaurant, including the rooftop spot we unfortunately did not get to try. We did hear there was a minimum spend required to enter, so just something to be aware of. Location wise, you really cannot go wrong. It is just a short walk to many of the city’s top attractions and the staff were always friendly and happy to help with anything we needed. Overall, it was a great stay and I would definitely recommend the Wit if you are planning a trip to Chicago.

（由 Google 翻译）服务简直棒极了！我和男友都是希尔顿钻石会员，今年光是出差就住了80多晚酒店。我们一直都很看重酒店的布局和位置，但真正让一家酒店脱颖而出的是卓越的服务——而这家酒店在各个方面都做到了。 特别感谢前台的Beatriz，她热情地接待了我们，还为我们免费升级了房间。这是我男友第一次来芝加哥，她竭尽全力确保我们能住到一间拥有绝佳景致的房间。Beatriz，真的太感谢你了！！！我们非常喜欢这间房间，也由衷地感谢你的热情款待。 升级后的房间一尘不染，宽敞明亮，设计也十分用心。我们有足够的空间放松身心，床铺无比舒适，房间的布局也让一切都显得开阔而温馨。窗外的景色更是美不胜收——每次路过窗边，都会忍不住驻足欣赏。 我们还在楼下的餐厅用餐，那里的服务同样令人印象深刻。我们的服务员推荐了美味的特色菜，而且对我们照顾得无微不至。 我们一定会再次入住！ （原文） Absolutely amazing service! My boyfriend and I are Hilton Diamond members and have spent more than 80 nights in hotels for work this year alone. While we always appreciate a great layout and location, exceptional service is what truly sets a property apart—and this hotel delivered on every level. A special thank you to Beatriz at the front desk for her warm welcome and for offering us a Diamond upgrade. It was my boyfriend’s first time in Chicago, and she went above and beyond to make sure we had a room with a beautiful view. Thank you, thank you, thank you, Beatriz!!!—we absolutely loved the room and truly appreciate the kindness you showed us. The upgraded room was spotless, spacious, and thoughtfully designed. We had plenty of room to relax, the bed was incredibly comfortable, and the layout made everything feel open and inviting. The view was absolutely spectacular—one of those scenes you can’t help but stop and admire every time you walk past the window. We also had the chance to dine at the restaurant downstairs, where the service was just as impressive. Our waiter recommended delicious chef specials and took wonderful care of us. We will definitely be staying here again!

（由 Google 翻译）芝加哥威特酒店 (TheWit Chicago) 是一家时尚现代的酒店，坐落于市中心黄金地段，地理位置优越，方便您探索城市或在剧院区欣赏演出。酒店设计时尚，氛围活跃，尤其是屋顶酒吧，可饱览壮丽的城市天际线景观。 客房干净舒适，但考虑到价格，部分客房略显陈旧。服务总体良好，但在繁忙的周末，办理入住和电梯可能会稍显缓慢。 如果您想入住市中心繁华地段，并且不介意一些城市噪音，那么这家酒店是一个不错的选择。虽然它并非希尔顿旗下最豪华的酒店，但对于在芝加哥度过周末的游客来说，仍然是一家舒适愉快的下榻之所。 （原文） TheWit Chicago is a stylish and modern hotel located right in the heart of downtown, making it convenient for exploring the city or catching a show in the theater district. The design is trendy with a lively atmosphere, especially at the rooftop bar, which offers great views of the skyline. The rooms are clean and comfortable, though some could use minor updates for the price range. Service is generally good, but during busy weekends, check-in and elevators can be a bit slow. It’s a solid choice if you want to stay in a central, vibrant area and don’t mind a bit of city noise. Not the most luxurious Hilton property, but still a fun and comfortable stay for a weekend in Chicago.

（由 Google 翻译）今天在TheWit酒店住了两晚，退房了。选择这家酒店是因为它离我参加的博物馆活动只有十五分钟的步行路程，也因为我是希尔顿荣誉客会会员。而且从奥黑尔机场坐蓝线过来很方便，比出租车更便宜，而且通常更快。只需5美元即可用信用卡支付，无需费力地在自动售票机上买单程票。不得不说，我得走很长一段路才能到机场火车站。我的房间楼层足够高，所以附近高铁的噪音并没有打扰到我。 我很享受这次住宿，在大堂餐厅State Lake Tavern使用了餐饮积分。食物不算高档，但味道不错，服务员也很周到。从其他用餐者的点餐来看，汉堡和薯条一定很棒，看起来确实不错。房间干净，床很舒服，床单也很漂亮。奇怪的是没有时钟。 酒店足够大，配备了一些我没时间使用的设施。虽然它不是精品酒店，但也不是大型酒店。酒店风格更偏向现代而非传统。员工们都很随和，总是令人感到愉快。Loop 街区虽然有些不和谐，但街上似乎人流充足，让人感到安全。一个街区外有一家大型沃尔格林药店，营业至午夜。 酒店靠近剧院区，交通非常便利。我没有去酒店的屋顶酒吧和夜总会，尽管周五晚上人潮涌动，但大堂和电梯仍然很安静，入口似乎是从侧门进入的。价格不便宜，但总体来说物有所值。我推荐。 附言：退房后查看了账单，最终费用有点令人困惑。我提前用信用卡积分预订了住宿，但积分无法支付各种当地费用，还有一笔难以理解的额外费用，部分费用由每天 25 美元的餐饮抵扣额抵消。也就是说，即使你不在那里吃喝，你也得付钱。对我来说挺管用的，因为我确实这么做了，但还是需要考虑/问问。有点小问题，昨天早上我从无人看管的服务车里多拿了几个咖啡奶精，因为我喜欢我的咖啡灯（房间里有Keurig咖啡机），今天早上发现客房服务把所有奶精都拿走了，只剩下两个标准奶精。我觉得这小气得有点奇怪。反正我留了点小费，要是出发当天早上我的咖啡再浓点就好了，或许会比现在少。因为累了，我打车回机场了，周六早上还算快。 （原文） Checked out today after a two night stay at theWit, chosen because it was a fifteen minute walk from the museum event I came for, also because I’m a HiltonHonors member. And easy to arrive here via the Blue Line from O’Hare. Cheaper and often faster than a taxi. $5.00 tap to pay with a credit card, no need to fuss with buying a ticket from a vending machine for a single fare. Admittedly after a very long walk to the train station at the airport. My room was on a high enough floor that noise from the EL that runs nearby didn’t bother me. I enjoyed my stay, used the food/beverage credits at the lobby restaurant State Lake Tavern. Food isn’t fancy but good, servers were attentive. Judging by my fellow diners orders, the hamburger and fries must be great, sure looked like it. Room clean, bed comfortable, nice linens. Oddly no clock. Hotel is large enough to have amenities that I didn’t have time to use, is not a boutique hotel but not a mega location either. More contemporary than traditional in its style. Staff was laidback and unfailingly pleasant. Loop neighborhood has some rough edges but seemed to have enough people on the street to feel safe. There’s a large Walgreens a block away open til midnight. It’s in/near the Theater District so convenient for that. I didn’t venture to the hotel’s Roof bar and nightclub but despite its evident popularity on a Friday night, lobby and elevator access remained calm, entry seemed to be routed through a side door. Not inexpensive but a good value overall. I recommend. PS upon reviewing the bill emailed after checkout, the final charges were a bit confusing. I booked my stay ahead with credit card reward points which didn’t cover various local charges and an inscrutable extra charge partially offset by the $25/day food and beverage credit. As in if you don’t eat/drink there you’re paying anyway. Worked for me because I did, but something to consider/ask about. Tiny quibble, yesterday morning I snagged a few extra coffee creamers from an unattended service cart because I like my coffee light (Keurig in room), and this morning found that housekeeping had removed all but the standard two. Thought that was weirdly stingy. Left a tip anyway perhaps less than I might have if my departure morning coffee had been creamier. Taxied back to the airport because I was tired, quite quick on a Saturday morning.

（由 Google 翻译）我今年早些时候（2025年）入住过这家酒店，体验很好。然而，今年11月再次入住时，他们却在大堂和整个酒店都使用了味道非常浓烈、令人难以忍受的香氛。我感到很失望，只住了一晚就离开了。 不过，我也不想完全否定这家酒店。工作人员服务周到，在我的预订过程中也给予了很大的帮助。 酒店位置也很棒，靠近芝加哥市中心，步行即可到达很多地方。 我只是希望他们不要使用这么浓烈的香氛。 （原文） I stayed here earlier this year (2025) and had a fine experience. Coming back in November, however, they have chosen to go with a pretty strong, overwhelming fragrance in the lobby and throughout the hotel. I was disappointed and could not handle more than a night. I don’t want to be completely negative though. The staff handled everything well and worked with me on my reservation. The location is also great for downtown Chicago. Plenty of places to walk to. I do wish they wouldn’t use such a strong fragrance.

（由 Google 翻译）State and Lake酒店的服务超棒，食物也美味极了！入住体验非常愉快，办理入住时酒店还贴心地送了我女儿一个毛绒玩具！:) 唯一让我觉得有点奇怪的是咖啡机在房间里的位置。我可能习惯了咖啡机放在台面上之类的显眼位置，而这次却藏在柜子里，每次都要拿出来找地方插电，感觉有点怪怪的。倒不是说不好，只是稍微有点不方便。说实话，这只是个很小的细节，只是提一下而已。下次还会再来！ （原文） Amazing service, and awesome food at State and Lake! Such a nice experience, and the stuffie for my daughter at check in was such a nice touch! :) Only thing I thought was kinda odd was the placement of the coffee machine in room. I suppose I'm just used to them being easily accessible on a counter or something, and then being tucked away in a cabinet when we had to take and find a place to plug them in and such was funky. Not bad mind you, just slightly inconvenient. To be fair it's a very very trivial thing, just an observation. Will stay again!

（由 Google 翻译）酒店本身还不错，位置也挺好，靠近芝加哥河，所以适合商务会议和一些旅游活动。屋顶露台景色很棒，但有点吵，所以要看你喜欢什么样的氛围。 不过，这次入住体验很差，尤其是在退房的时候。我每次来芝加哥都会住这家酒店，而且是希尔顿钻石会员，所以可以享受餐饮消费额度。但是这次，他们没有把额度抵扣小费（每家酒店在这方面都不一样，但我之前住这家酒店的时候，餐饮消费额度是可以抵扣包括小费在内的所有账单的），这让我报销的时候很麻烦。考虑到酒店更改了消费额度的使用方式，我本以为他们会提前通知我，但事实并非如此。我提出了这个问题，但结账员似乎漠不关心，所以我告诉他我以后不会再住这家酒店了，他们为了区区10美元就要损失很多未来的生意。 幸运的是，芝加哥有很多酒店，所以建议您寻找另一家沟通和服务更好的酒店。 （原文） The hotel itself is ok, and is reasonably situated near the Chicago River, so is good for business meetings and also some tourist activities. The rooftop has great views but is a bit loud, so depends on what vibe you are after. However, the service was lacking this visit, particularly on checkout. I regularly stay at this hotel when in Chicago and am a Hilton Diamond member so receive food & beverage credit. However, on this occasion, they didn't apply the credit to the tip (each property is different in this respect, but on previous visits at this hotel, the food & beverage credit applied to the entire bill including tip), which creates a headache for me in terms of reimbursement. Considering the hotel changed how they apply it, I would have expected to be informed, but that was not the case. I raised this issue and the checkout clerk seemed indifferent, so I informed him I won't stay at the hotel again, so they will lose a lot of future business over $10. Fortunately there are many hotels in Chicago, so suggest looking for another hotel that has better communication and service for guests.

（由 Google 翻译）这家酒店位于市中心，是一家典型的三星级酒店。房间设施很普通，基本设施齐全。 我的房间外面有明亮的霓虹灯，导致房间里闪烁不定。房间里电视柜旁边还有一个随意摆放的洗手盆。 工作人员很有礼貌。酒店有餐厅和会议室。 总的来说，如果你想在芝加哥市中心预订一间标准间，可以考虑这家酒店。 （原文） Located in the heart of downtown, it is a typical 3 star hotel business. The room was pretty average with all the basic amenities. My particular room had bright neon lights right outside which was causing a lot of bright flashes inside. The room also had a random wash basin right next to the TV stand. The staff was polite. They do have a restaurant and conference room. Overall you can consider it if you want a basic standard room in downtown Chicago.

（由 Google 翻译）当我抵达时，由于一个月的出差而疲惫不堪，前台Alex非常友善耐心，代客泊车员Richard也是如此。 Richard不仅帮我把车平行停在酒店门前，让我不用担心停车，还帮我卸了20分钟的车上物品，甚至还帮我把一袋垃圾扔进了垃圾桶。他做得远远超出了工作要求，让我的夜晚更加美好。单单是代客泊车服务，这家酒店就值得预订。 前台的Lauren推荐了一家很棒的早餐店，步行两分钟就能到。Goddess咖啡馆！很棒的早餐三明治和超棒的冰拿铁。她人非常友善。 早上，代客泊车员Franklin非常热心地帮我把沉重的箱子搬回车里。我非常感谢他的帮助和耐心，来来回回好几次。 这家酒店美极了，床很舒服，房间宽敞明亮，视野开阔，浴室也很棒，办公桌也很大，但真正让我拥有这次体验的是酒店的员工。 非常感谢这四位员工，以及戈弗雷酒店的每一位员工。你们让我感受到了前所未有的热情，在经历了一个月的旅行之后，没有哪家酒店能像你们这样热情周到。整个团队的热情、真诚和关怀让我深受感动。特别感谢理查德，他不仅是我第一个接触到的人，更是我体验到的超越，让我永生难忘。 简而言之：我会把每家酒店的服务都与这次戈弗雷酒店的优质服务进行比较。 （原文） Alex front desk was so kind and patient with me when I arrived frazzled from a long month of work travel, and Richard the valet also. Richard not only came out to parallel park my car in front of the hotel so I wouldn’t have to worry about it, but he helped me unload my car for 20 minutes, and even ran a bag of trash to a trash can for me. He went above and beyond what his job asks him to do and made my night so much better in the process. This hotel is worth booking for the valet service alone. Lauren at the front desk recommended a great breakfast place a two minute walk up the street. Goddess cafe! Great breakfast sandwich and fantastic iced latte. She was very kind. Franklin the valet was very helpful getting the heavy boxes back into my car in the morning. I really appreciated his help and patience and I went back and forth so many times. This hotel is gorgeous, the beds are comfortable, the rooms are spacious and well lit with great views, great bathrooms, and great desk space, but it’s the people that made the experience for me. Thank you so much to these 4, and to everyone I interacted with from the Godfrey. You made me feel welcome in a way no hotel has after a month of traveling. I was moved by the compassion and genuine kindness and care from the whole team. Thank you especially to Richard, who not only set the tone as he was the first person I interacted with, but really went above and beyond in a way I won’t soon forget. TLDR: I will be comparing the service at every hotel to the excellent service i received this stay at the Godfrey.

（由 Google 翻译）如果您要去芝加哥，想找个热闹的地方住下，戈弗雷酒店 (Godfrey Hotel) 或许是个不错的选择。它距离奥黑尔机场 (ORD) 大约 20 到 30 分钟路程。我预订了 Uber，价格大约 30 美元，考虑到便利性，价格还算合理。 如果您打算购物或参观地标，这里的位置非常方便。您可以步行前往很多地方，无需开车或拼车。说到拼车，由于酒店位于一个非常热闹的地区，所以当您需要出门时，几乎几分钟就能找到 Uber。 这里绝对是热闹非凡。无论是酒店客人，还是来屋顶餐厅和酒吧的顾客，这里总是人潮涌动，尤其是在晚上。根据日期和时间的不同，屋顶是最佳去处。那里氛围很好，吸引了不少人。需要注意的是：饮料价格偏高，而且屋顶有“晚上7点后禁止戴帽子”的规定，这让我很意外。 至于酒店本身，房间干净现代。房间没有铺地毯，而是铺了乙烯基地板，我其实更喜欢这种地板，因为它干净整洁。我唯一不满意的是电视频道的选择。我知道不是每个人都来酒店看电视，但有时放松一下，换几个好频道也挺不错的，而这家酒店感觉有点欠缺。 总的来说，如果你想找一家热闹、社交性强、位于市中心的酒店，戈弗雷酒店是个不错的选择。它不是最安静的地方，但如果你喜欢充满活力和优美的屋顶景色，你可能会喜欢这里的住宿。 （原文） If you’re heading to Chicago and want to stay somewhere with a lively atmosphere, the Godfrey Hotel might be a good choice. It’s about 20 to 30 minutes from O’Hare (ORD). In my case, I reserved an Uber for around $30, which wasn’t too bad for the convenience. The location is great if you’re planning to do some shopping or visit landmarks. You can walk to a lot of places without needing a car or rideshare. And speaking of rideshares, because the hotel is in such an active area, there’s almost always an Uber just minutes away when you need to head out. Now, this place is definitely active. Whether it’s hotel guests, or people coming in for the rooftop restaurant and bar, there’s a constant flow of people, especially in the evenings. Depending on the day and time, the rooftop is the place to be. It has a great vibe and draws a good crowd. Just a heads up: drink prices are on the higher side, and there’s a “no hats after 7 PM” policy on the rooftop, which caught me by surprise. As for the hotel itself, the rooms are clean and modern. Instead of carpet, they have vinyl flooring, which I actually prefer for cleanliness. My only real gripe was the TV channel selection. I get that not everyone comes to a hotel to watch TV, but sometimes it’s nice to relax and flip through some decent channels, and this felt a bit lacking. Overall, if you’re looking for a hotel that’s busy, social, and in the middle of the action, The Godfrey is a solid pick. It’s not the quietest spot, but if you like energy and a good rooftop scene, you’ll probably enjoy your stay.

（由 Google 翻译）我对这次入住的感受褒贬不一。积极的一面是，我的房间干净舒适，这点我非常感激。 话虽如此，也有一些令人沮丧的地方。房间里的咖啡机每次煮咖啡都会把咖啡渣喷得到处都是，所以它肯定需要保养了。迷你冰箱在70华氏度（约21摄氏度）的高温下也基本无法使用。我向前台反映过这个问题，他们说维修人员会来检查，但到我那天晚上回来时，什么都没修好也没更换。 说到前台，入住手续办理得不太好。员工更专注于手机，而不是帮助我。我完全没有被告知电梯在哪里、我在哪一层，或者退房手续如何办理，这让我感觉很不愉快。 此外，两部电梯中只有一部正常运转（而且服务电梯也坏了），所以等待时间很长，而且很拥挤。 总的来说，房间本身还不错，但服务和设施确实需要改进。 （原文） I had mixed feelings about my stay here. On the positive side, my room was clean and comfortable, which I really appreciated. That said, there were a few frustrating things. The coffeemaker in the room sprayed grounds everywhere when I tried to make coffee, so it definitely needs maintenance. The mini fridge was also basically useless at 70 degrees. I reported it to the front desk and was told maintenance would check it, but nothing was fixed or swapped out by the time I got back that night. Speaking of the front desk, check-in wasn’t great. The employee was more focused on their phone than helping me. I wasn’t given any details about where the elevators were, what floor I was on, or how checkout worked, which made the process feel unwelcoming. On top of that, only one of the two elevators was working (plus the service elevator was out), so waits were long and rides were crowded. Overall, the room itself was fine, but the service and amenities definitely need some attention.

（由 Google 翻译）首先，他们发邮件邀请我填写一份调查问卷，邮件里用的却是别人的名字。网站上标明的价格是一个价位，但后来又加收了将近25美元的费用，我们也付了。然后到了酒店，发现还有30美元的隐藏费用，其中包括一个“度假村费”。什么度假村费？！我们用各种不同的方式问了前台的两个人，这个度假村费是干什么用的，以及为什么要在办理入住的时候偷偷加上这些费用。他们俩猜测了将近20分钟，最后还是说他们不知道。作为支付度假村费的补偿，我们只得到了两小瓶斐济矿泉水。电视每隔30分钟就会自动关机，即使睡眠定时器已经关掉了。真是太烦人了，我们连看个电影都得重新开始，因为他们的电视设置太奇怪了，一点都不人性化。我们要求维修人员来解决这个问题。维修人员来的时候显然很不耐烦，因为他上班的时候居然还得负责维修。他说，我引用他的原话：“你们想干什么？” 哦，好吧。我告诉他电视的问题，他说：“不行，你们不能这么做。” 我问为什么，他说：“我不知道，就是不行。” 他一脸严肃，连笑都没笑。哈哈！我只是谢过他过来，然后送他到门口。这家酒店没有其他任何设施。他们有个屋顶酒吧，但我们因为穿着休闲被禁止上去——我丈夫穿着“运动装”，其实就是一件芝加哥公牛队的夹克和运动鞋，而我穿着牛仔裤和运动鞋。我丈夫被告知必须穿西装外套才能进去。所以，再说一遍，没有任何设施，至少对我们来说是这样，而我们支付的度假村费用显然是用来让街上的陌生人享受这些设施的，而不是给付费客人的。不过没关系，我们去了哈伯德街的Theory餐厅，吃得很好，喝了酒，玩得很开心。我们没有像计划的那样住三天，而是第二天就离开了，去了大使套房酒店。我们每天每人获得两张饮料券，外加免费自助早餐。而且我们住的是套房。房间非常干净、现代，员工非常友善热情，而且两台电视——没错，是两台——都很大，而且都能正常使用。我绝对不会再入住戈弗雷酒店了。绝对不会。 （原文） First of all they sent me an email invitation to complete a survey, addressing me by someone else's name. The website quoted one price, added fees of nearly $25, which we paid. THEN when we got to the hotel, there were $30 more of hidden fees including a "resort fee". What resort??? We asked the 2 people at the front desk 18 different ways what the resort fees were for as well as why were the fees secretly added when we were checking in. After they both tried to speculate for almost 20 minutes, they ultimately ended up telling us they didn't know. In exchange for paying the resort fees, we were given 2 mini bottles of Fiji water. The TV kept going off every 30 minutes even though the sleep timer was off. Very annoying, we couldn't even watch a movie without having to start over with their weird TV setup that was not user friendly at all. We requested maintenance to correct the issue. When he got to the door he was annoyed, evidently, because he was expected to do his job while he was at work. He said, and I quote, "What do you want?" Oh, ok. I tell him the issue with the TV and he said, "No. You can't do that." I asked why, and he said, "I don't know. You just can't." He didn't crack a smile, was dead serious. LOL! I just thanked him for coming and walked him to the door. There were no other amenities at this hotel. They have a rooftop bar, we weren't allowed to go up because we were dressed casually, my husband in "sportswear" meaning a Chicago Bulls jacket and gym shoes, me, jeans and gym shoes. My husband was told he had to wear a blazer or suit jacket to be admitted. So again, no amenities, at least not for us and our resort fees that obviously paid for random people off the street to enjoy, not paying guests. No worries, we went to Theory on Hubbard and had great food, drinks, and fun. Instead of staying the 3 days we had planned on, we left the next day and went to the Embassy Suites. We got 2 drink vouchers PER DAY, per person, PLUS free buffet breakfast. AND we had a suite. It was very clean, modern, the staff was very nice and accommodating, and BOTH TV 's, yes TWO, were larger AND they worked. I would NEVER stay at the Godfrey Hotel again. EVER.

（由 Google 翻译）房间陈旧，维护不善——不值这个价 我很少写评论，但这次住宿体验实在令人失望，值得分享。为了获得更美好的体验，我们升级到了套房——尤其是我们一行三人，希望女儿能拥有自己的空间。可惜的是，房间一点也不好。 一切都显得陈旧，无人照管。淋浴排水管里有头发，而且不是我们的，灰尘和污垢覆盖了大部分表面，我不得不自己用消毒湿巾擦拭整个房间。我试图挂毛巾时，毛巾架从墙上掉了下来。复合地板很脏——幸好我带了凉鞋，这样我的赤脚就不会碰到它们了。 床不舒服得令人难以忍受，每次移动都会嘎吱作响，感觉就像一张90年代的弹簧床垫。墙上的墙纸都剥落了，甚至看起来好像还有霉菌。我几乎没睡——感觉更像是在露营，而不是在酒店套房。 因为芝加哥马拉松，我们没法换酒店或房间，所以我们实际上被困住了三个晚上——总共花了2300美元，简直荒唐。 唯一的优点是位置好、免费的斐济迷你水瓶，以及酒店内Yasemi餐厅的早餐。除此之外，这家酒店迫切需要彻底翻新，并认真关注清洁卫生。我们再也不会住这里了。 （原文） Outdated and Poorly Maintained — Not Worth the Price I rarely write reviews, but this stay was so disappointing that it deserves to be shared. We upgraded to a suite to ensure a lovely experience — especially since there were three of us and we wanted our daughter to have her own space. Unfortunately, the room was anything but lovely. Everything felt old and neglected. There was hair in the shower drain that wasn’t ours, dust and grime coated most surfaces, and I had to wipe the entire room down myself with disinfecting wipes. The towel rack fell off the wall when I tried to hang a towel. The laminate floors were filthy — I was glad I brought sandals so my bare feet never touched them. The bed was unbearably uncomfortable, creaking with every move, and felt like a spring mattress from the 1990s. Wallpaper was peeling off the walls, and it even looked like there could be mold behind it. I barely slept — it truly felt more like camping than a hotel suite. Because of the Chicago Marathon, there was no option to switch hotels or rooms, so we were effectively trapped for three nights — at an absurd $2,300 total. The only positives were the location, the complimentary mini Fiji water bottles, and breakfast at the onsite restaurant Yasemi. Beyond that, this hotel desperately needs a full renovation and serious attention to cleanliness. We will never stay here again.

（由 Google 翻译）酒店位置绝佳，尤其适合去Fogo De Chao餐厅享用晚餐。附近还有不少好玩的酒吧。可惜我们没能去Godfrey酒店的屋顶酒吧IO。房间没能及时准备好，真是太遗憾了，也打乱了我们所有的计划。IO酒吧也因为举办活动提前关门了。酒店工作人员为了弥补我们的遗憾，提供了免费早餐。这很贴心，但我们还是希望房间能早点准备好，也希望酒店能早点告知我们酒吧会提前关门。 （原文） The location is great especially if getting dinner at Fogo De Chao. Fun bars in the area too. Sadly we didn't get to check out the rooftop bar, IO, at the Godfrey. Our room was not ready in time, which was a bummer, and it pushed everything we had planned back. IO also closed early due to an event. Staff tried to make it better by giving us free breakfast. That was nice, but just wish our room was ready and wish that we knew the bar was closing early sooner.

（由 Google 翻译）几个月前我和几个朋友住在这里。酒店员工的服务很棒，而且非常热情周到。 我喜欢酒店的位置，因为它位于市中心，我们可以轻松地游览和游览这座城市。 我主要不满的是，房间比我们预期的要小，价格也比较贵。此外，房间里很暗，这可能是因为我们面朝的方向。 此外，屋顶酒吧也只能说是还行。 不过，我很喜欢这里的员工！ （原文） I stayed here with a few friends a couple months back. The service from the hotel staff was great and they were very accommodating. I liked the location cause it was central and we were able to tour and navigate the city easily. My main critic is that the rooms were smaller than we expected for the price. Additionally, it was very dark in the room which could be due to the direction we were facing. Additionally the rooftop bar was okay at best. Love the staff though!

（由 Google 翻译）房间非常漂亮干净，位于市中心的绝佳地段。附近有不错的餐厅。虽然电梯和房间都比较小，但这也是市中心的特色。大堂很小。员工友善。安静豪华的装修。房间本身没有任何问题。我唯一的抱怨是停车不太方便。酒店旁边是一个公共停车场，每天63美元。与其说是价格/位置的问题，不如说是周围有无家可归的人。把车停在那里感觉不太安全。不过酒店本身很不错。我还会再来的。 （原文） Very nice and clean room and in a great part of the downtown area. Good restaurants nearby. Smaller elevators and room, though, but that comes with being downtown. Very small lobby. Nice staff. Quiet and luxurious finishes. No issues at all with the room itself. My only complaint is that the parking wasn’t great. It’s a public lot next to the hotel and is $63/day. More an issue of the homeless people around my stuff than the cost/location. Didn’t feel the safest leaving my car there. The hotel itself was nice, though. I would go again.

（由 Google 翻译）住宿体验棒极了。房间非常干净，城市景观一览无余。床和枕头非常舒适。冰箱和迷你吧储备充足。服务很棒。酒店内和附近有很多餐厅。强烈推荐Cerise Rooftop的迷人夜景。河滨步道和千禧公园距离酒店仅两三个街区。对于喜欢冒险的步行者来说，步行20到30分钟即可轻松抵达湖畔、海军码头和西尔斯大厦。 （原文） Awesome stay. Rooms were very clean with a fantastic view of the city. The bed and pillows were very comfortable. The fridge and mini-bar were well stocked. Service was great. Plenty of dining in the hotel and in the immediate area. Highly recommend the stunning view of Cerise Rooftop at night. Riverwalk and Millennium Park, are only two to three blocks away. For the adventurous walkers, the lake front, Navy Pier and Sears Tower are easily walkable in 20 to 30 minutes.

（由 Google 翻译）很棒的住宿体验——芝加哥马拉松跑者的完美之选！ 我们在这家酒店度过了一段美好的时光。房间舒适有趣，还配备了遮阳伞和瑜伽垫。工作人员非常友好。 酒店地理位置优越——距离芝加哥马拉松起跑线仅4个街区，距离2英里赛程的观众区仅1个街区，方便跑者和支持者。酒店也靠近主要的旅游景点。 步行范围内有很多餐饮选择，酒店的Miss Ricky's餐厅提供无麸质食品，这是一个很大的优势。 酒店提供车库停车或代客停车服务，需额外付费。 需要注意的是：附近有火车经过，所以对于睡眠较浅的人来说可能会有点吵。不过，酒店提供耳塞，这很贴心。 总而言之，无论您是来芝加哥参加马拉松比赛，还是只是想住在芝加哥主要景点附近，这家酒店都是一个不错的选择。 （原文） Great stay - Perfect for Chicago Marathon Runners! We had a great experience at this hotel. The room was fun and comfortable, also included an umbrella,and yoga mat. Staff was friendly. Location is excellent - just about 4 blocks from the Chicago Marathon starting line, and only 1 block away from the mile2 spectator area, making it convenient for runner and supporters alike. Is also near to main tourists attractions. There are plenty of food options within walking distance, and the hotel's restaurant Miss Ricky's, offer gluten-free options, which was a big plus. Parking is available via garage or valet parking for a fee. One thing to note: the train runs nearby, so it might be a bit noisy for light sleepers. However, the hotel provide s earplugs, which was a thoughtful touch. Overall, was a great choice whether you're in town for a Marathon or just looking to stay near Chicago's main attractions.

（由 Google 翻译）从入住到离开，整个过程都令人印象深刻。客房现代舒适，设计精巧，设施齐全，工作休闲两相宜。员工热情周到，始终竭尽全力确保客人宾至如归，倍感贴心。 公共区域充满活力，维护良好；餐饮选择丰富多样，提供优质美食和热闹的氛围。酒店地理位置优越，方便前往附近的餐厅、商店和市中心景点。对于追求舒适、时尚和卓越服务的旅客而言，这里无疑是理想之选。 （原文） A truly impressive stay from beginning to end. The rooms are modern, comfortable, and thoughtfully designed, with amenities that make both work and relaxation easy. Staff members are attentive, upbeat, and consistently go out of their way to ensure guests feel welcome and well cared for. Common areas are vibrant yet well-maintained, and the dining options are excellent, offering quality food and a lively atmosphere. The location is especially convenient, with easy access to nearby restaurants, shops, and downtown attractions. An excellent choice for travelers seeking comfort, style, and outstanding service.

（由 Google 翻译）超棒的早午餐体验！我和男友在芝加哥旅行期间入住了维珍酒店，并在酒店餐厅享用了早午餐。食物美味可口，摆盘精美，餐厅氛围活力四射，时尚雅致。 服务人员热情周到，让整个用餐体验更加完美。我们尤其喜欢餐厅的现代设计和热闹氛围——是周末在芝加哥享用早午餐的理想之选。我们一定会再次光顾！ （原文） Great brunch experience! My boyfriend and I visited The Virgin Hotels Chicago during our trip and went for brunch at the hotel’s restaurant. The food was delicious, beautifully presented, and the atmosphere was vibrant and stylish. The staff was friendly and attentive, making the whole experience even better. We especially loved the modern design and the lively vibe of the place — perfect for a weekend brunch in the city. Definitely a spot we’d love to come back to!

（由 Google 翻译）房间是那种典型的“处女”风格，有点时髦，有点古怪，但仍然很有品味，也很舒适。和大多数市中心酒店一样，房间不大，但卧室区域与入口/更衣/浴室区域之间用推拉门隔开。这扇门非常贴心，因为我和妻子起床时间不一样。浴室/更衣区有独立的淋浴间和卫生间（奇怪的是，马桶水是热的。我靠在水箱上捡东西时，感觉水箱里全是热水。我一直没来得及问工作人员原因。），同时还留出了宽敞的更衣区，配备了洗手池、梳妆台和衣柜。 床很舒服，电视有很多频道，还预装了一些应用程序，可以观看自己喜欢的节目。 房间唯一的不足之处是只有咖啡，但只有一个烧水壶，没法自己煮咖啡。不过茶很好喝。 客房服务我只点了早餐，还不错。鸡蛋要30美元，但如果你不想穿衣服怎么办？ 酒店员工友好热情，乐于助人。 虽然不是我住过的最好的酒店，但如果咖啡的问题是我唯一的不满（楼下就有一家7-11便利店，我还能忍受）， 如果它还是维珍集团旗下的酒店，我会再次入住，但我听说它已经易主，即将更换业主。 （原文） Room had the usual "virgin" little bit hip, little bit odd but, still tasteful and comfortable. Like most downtown city hotels the room was small but, had a bedroom area separate from the entrance/ dressing/ bathroom part of the room divided by a sliding door. The door was a very nice touch being my wife and a had to wake up at different times. The bathroom/ dressing area had separate shower and toilet closets (odd fact, the toilet water was hot. Leaned against the tank to pick something up and felt the tank was filled with hot water. Never got around to asking the staff why that was.) while allowing for a large area dressing area complete with sink, make up table, and closets. The bed was comfy and the tv had a good amount of channels and preloaded apps so you could watch your own programming. The only strike I can give the room is there was coffee but, with just a kettle no way to make it. The tea was good though. Room service I only had breakfast but, it was fine. $30 for eggs but, what'cha gonna do if you don't want to get dressed? The hotel staff was friendly and helpful. Not the nicest hotel I've ever stayed in but, if that minor coffee issue is my only complaint (there was a 7-11 downstairs, I survived) I'd stay there again if it were staying a Virgin property but, I heard it was sold and changing owners soon

（由 Google 翻译）这次入住体验真是令人大失所望。酒店网站上的图片显示房间干净整洁，而且装修一新。我们入住的房间又脏又破。空调半夜突然坏了，电视也看不了，淋浴龙头把手都掉了。浴室墙壁和角落里都长满了霉菌。我感觉自己被骗了，被蒙在鼓里买了房间。既然有些房间又旧又脏，怎么能宣传房间装修一新呢？酒店位置倒是不错，但也仅此而已。千万别住这家酒店，还不如住路边的汽车旅馆呢。 （原文） This was a major disappointment. The pictures on the hotel's website show updated and clean rooms. The room we got was dirty and broken. The a/c unit stopped working in the middle of the night. The TV didn't work. The shower faucet handle fell off. The bathroom had mold and mildew on the walls/corners. I honestly feel like we were lied to and purchased a room under false pretenses. How can you advertise updated rooms without a mention that some of the rooms are still old and disgusting? The location was good, but that's about it. Avoid this hotel. You'll be better off at a motel on the side of the highway.

（由 Google 翻译）过去10年里，我住过林肯酒店6-7次，以前感觉很棒，但很遗憾，每次入住都感觉越来越差。酒店地理位置无与伦比。然而，房间确实需要一些维护和翻新。床很硬，弹性不足，非常不舒服。 窗式空调噪音很大，不停地开关，我不得不戴耳塞才能在噪音中入睡。我住过的大多数时候，至少有一个马桶冲水不正常。淋浴和洗手池排水很慢。有一次，我们住的是一个能用的淋浴，另一个只有冷水。 最近两次入住，房间里的电话都坏了，我不得不用手机打电话给前台。 酒店有两部非常小的电梯，您在入住期间可能需要等待很长时间。我最近一次入住时，通往屋顶酒吧的电梯坏了，酒吧客人不得不与酒店客人和员工共用，导致电梯运行极其缓慢，而且由于电梯经过时客满，我们不得不多次呼叫电梯。 我们房间有一扇窗帘坏了，早上无法遮光；我们甚至打电话给维修人员，但他们说他们无法修理。 有一次我需要一张可拉出的床垫，床垫的一个角落里有一大块棕红色的污渍，我的朋友不得不睡在上面。即使是一张可拉出的床垫，也非常不舒服。 电视有有线电视，但很多频道都收不到。 房间看起来很脏，墙纸剥落，相框歪斜，墙壁和家具上有磨损痕迹。房间感觉阴冷潮湿。 我们最近一次入住时，我们下午3点到达，却被告知房间尚未准备好。我们不得不在大厅里又等了一个小时才拿到房间。当他们试图办理入住手续时，我们无意中听到他们告诉很多其他客人同样的事情。 优点：如果你足够幸运，能订到一间有景观的房间，那么景观就很棒，工作人员很友好，乐于助人，位置也很棒。 （原文） I have stayed at Hotel Lincoln 6-7 times in the past 10 years and it used to be great but I am sorry to say that it gets worse each time I visit. The location is unbeatable. However, the rooms could really use some maintenance and updating. The beds are firm, springy, and very uncomfortable. The window unit AC system is very loud, constantly turning on/off, and I had to wear ear plugs in order to sleep through the noise. Most times I have stayed, at least 1 toilet does not flush correctly. The shower and sinks are slow to drain. Once, we had one working shower and one that only had cold water. The last 2 times I have been there the telephone in the room does not work and I had to use my cell phone to call front desk. There are 2 very small elevators which you should expect to spend a lot of time waiting for during your visit. During my most recent stay, the elevator to the rooftop bar was broken and bar guests had to share with hotel guests and employees, resulting in extremely slow elevator service and having to call elevator multiple times due to full elevator when it passes by. The curtains in our room were broken on one of the windows and we were unable to keep light out in the mornings; we even called maintenance up for it and they said they were unable to fix it. I needed the pull out mattress for one visit, and it had a huge brown/red stain in one corner my friend had to sleep on top of. Pull out mattress also incredibly uncomfortable even for a pull out mattress. TV has cable but many channels do not work. Rooms seem grungy with peeling wallpaper, crooked picture frames, scuff marks on walls and furniture. Rooms feel dank and humid. During our recent visit we arrived at check in time (3 pm) and were told our room was not ready. Had to wait another hour sitting in the lobby for our room. We overheard them telling lots of other guests the same thing when they tried checking in. Positives: great view if you are fortunate enough to get a room with a view, staff is nice and helpful, location is fantastic.

（由 Google 翻译）我们去林肯酒店参加婚礼，临时需要换房间。前台，尤其是丹尼尔，非常热心，帮我们安排了房间，延迟退房，还额外准备了一些椅子，方便婚礼当天早上新娘和新郎的准备。我们非常感谢他们的帮助。 此外，婚礼第二天，我们还在屋顶餐厅享用了早午餐。工作人员非常周到，食物美味，城市景观也美不胜收。 如果我们以后需要市中心的酒店，林肯酒店将是我们的首选。 （原文） We were at the Hotel Lincoln for a wedding and needed another room last minute. The front desk, Daniel in particular, was extremely helpful and they were able to get us a room, late checkout and some extra chairs for the bridal party to get ready the morning of the wedding. We are so thankful for all of the help. On top of this we had an arranged brunch in the rooftop restaurant the day after the wedding. The staff was extremely attentive, the food was great and the views of the city are fantastic. If we are ever in need of a hotel downtown again, Hotel Lincoln will be at the top of the list.

（由 Google 翻译）十年前我非常喜欢这家酒店，但现在维护状况明显下降。预订后会被问到是否要升级到“翻新”房间：未翻新的房间感觉就像稍微舒适一些的汽车旅馆，而翻新的房间则像是蒙着眼睛的泥瓦匠设计的。淋浴门关不严实，总是漏风；灯开关隐藏得很深，使用起来很不方便；没有咖啡杯和沐浴露杯；所有房间的墙壁都薄得像纸一样，能听到邻居的一切动静。就这个价格而言，我强烈建议您选择其他酒店。 （原文） 10 years ago I remember really liking this place, but the upkeep has markedly slacked. You'll be asked after booking if you'd like to upgrade to a "renovated" room: the un-renovated rooms feel like slightly more accommodating Motel-6s, the renovated rooms feel as though they were designed by a blindfolded mason. The shower door wouldn't stay shut and was continually drafty; light switches were hidden and counter-intuitive; we had no cups for coffee or body wash; and the walls in all rooms are paper thin, heard everything our neighbors said and did. For the price they charge, I very much recommend staying somewhere else.

（由 Google 翻译）我对这次酒店入住体验非常失望。几年前我曾入住过这家酒店，当时感觉还不错。但现在这家酒店完全变了样。房间和宣传照片上的完全不一样。这根本不是四星级酒店，顶多也就两星半或三星。 停车简直是个笑话。我在附近找不到停车位，只好打电话询问。结果没人接。我打了五次电话。后来才知道，他们所谓的“自助停车”其实是街对面一个街区外的博物馆停车场，根本不是他们自己的停车场。 办理入住时，前台工作人员似乎对电话故障毫不在意。我到了房间，房间小得像个衣橱，而且就在电梯中间。我立刻要求换房，他们也确实帮我换了。现在，房间里的无线网络也用不了。根本就找不到无线网络选项。当然，在大堂里用起来倒是没问题。我又试着给前台打电话，还是没人接。 房间本身非常吵。管道噪音很大，床吱吱作响，甚至能听到隔壁床的吱吱声。隔壁房间的人一直聊天、放音乐，直到午夜。 干净的毛巾里竟然有一根长头发。 房间里没有迷你冰箱，也没有信息手册（上面写着有哪些餐厅以及营业时间）。 更别提电视也坏了。 第二天。前台电话还是打不通。无线网络也连不上。我下楼去前台告诉他们，自从入住以来就一直没法用。前台的女孩说她会“让他们重置一下”。一个小时过去了，还是没动静。我又下楼去前台，另一个女孩打电话给工程部，让他们来房间看看。结果没人来。我又下楼去前台。她再次打电话。我回到房间继续等。还是没动静。 最后，我下楼去要求换房间。一到新房间，我就立刻意识到自己被升级了。房间确实翻新过，而且感觉像是一家四星级酒店。真不敢相信同一家酒店居然有两种截然不同的房型。更好的洗浴用品、更好的咖啡机（可惜没有杯子……）、更大的电视，还有更舒适的床。 虽然升级后的房间也不错，但却完全没有老房间那种独特的韵味。正是这种韵味让这家酒店显得可爱又别致。 虽然我很感激酒店一位员工竭尽全力弥补了无线网络的问题，但我真的觉得我不会再入住这家酒店了。 （原文） I am absolutely appalled by this hotel stay. I stayed here several years ago and enjoyed it. The hotel is not at ALL what it used to be. The rooms do not look like the stock photos anymore. This is NOT a four star hotel. More like 2.5 or 3. Parking is a joke. I could not find anything in the area, so I tried to call and ask for information. No one answered the phone. I tried calling five times. Turns out their "self parking" is a museum parking lot across the street a block away, it's not even THEIR lot. At check in, the clerk didn't seem to care that their phone wasn't working. I got up to my room, which was the size of a closet, in between the elevators. I immediately asked for a new room, which was obtained. Now, the wifi in the room doesn't work. It isn't even an option that shows up. Works just fine in the lobby, of course. Tried calling the front desk, still no answer. The room itself is LOUD. The pipes are loud, the bed squeeks, and you can hear other beds squeeking through the walls. The people next to me were up talking and playing loud music until midnight. There was a long hair in the "clean" wash cloths. No mini fridge in the room. No info packet in the room (what restaurants are available and what times) Let's not forget to mention the tv doesn't work, either. Day two. Front desk still not answering the phone. Wifi still not working. Go down to the front desk to tell them it hasn't been available since I checked in. The girl said she would "ask them to reset it". Still nothing after an hour. Go back down to the desk, another girl calls engineering and asks to come up to room. No one showed. Go back down to the desk. She calls them again. Go back to room and wait. Again, nothing. Finally I went back down to ask for a new room. Once I got to the new room, it was clear I was obviously upgraded. It was updated, and THEN felt like I was in a four star hotel. I can't believe these two different room styles are at the same property. Better body care items, better coffee machine (but no cups...) bigger tv, and more cozy bed. While the upgraded rooms are nice, they don't at all have the character that the old rooms have. This is what made the hotel cute and unique. While I am very grateful that one of their staff went above and beyond to make up for the wifi, I really don't think I would stay here again.

（由 Google 翻译）我非常喜欢这家酒店的地理位置！步行即可到达我想去的所有景点，开车去北部各处也很方便，而且街对面的公园还有充足的免费停车位。这是一家比较老的酒店，似乎正在进行现代化改造，我很幸运地住进了一间翻新过的房间，浴室虽然不大，但很漂亮，床也超级舒服。不过，一些老旧的设施仍然可见，比如门缝不太严实，走廊的光线会透进来；壁挂式空调总是开到最大风量，而且完全不听我的任何指示；走廊里的地毯脏兮兮的，看起来急需翻新。房间里的照明也让人很恼火，没有台灯，只有刺眼的顶灯，根本没法好好休息或起床。早餐在大堂的小咖啡厅，糕点是从外面的厨房订购的，每个要将近10美元，不过凯悦环球客会员可以免费享用。虽然这家酒店并不完美，但它优越的地理位置和附近公园的免费停车位，让我一定会再次入住。 （原文） Absolutely loved the location! Walking distance to the things I wanted to see, easy driving to everywhere north, and plenty of free parking available at the park across the street. It’s an older hotel that seems to be modernizing, and I was lucky to get one of the updated rooms with a beautiful if small bathroom and a super comfortable bed. The dated features still show though, with a poorly fitted room door that allowed lots of light to pour in from the hallway, a wall unit air conditioner that always blew at high and didn’t follow any of the instructions I gave it, and dirty carpets in the halls that look desperate for renewal. Lighting in the rooms can be frustrating as there are no lamps, just bright and extra bright ceiling lights; no way to wind down or wake up without being blinded. Breakfast is in the small coffee shop in the lobby where pastries from an offsite kitchen are available for almost $10 each, but included for Hyatt Globalists. Though it’s not perfect, the excellent location and free parking at the nearby park make this a hotel I would definitely come back to.

（由 Google 翻译）八月份我们订了两间房，其中一间湖景房的空调漏水。我们打电话过去，他们给我们换到了一间新装修的、楼层更高的房间，结果房间装修得非常糟糕。没有电话，床头柜小得像邮票，淋浴间也一样差劲。我多次尝试给经理留言，但她的语音信箱总是满的（整整三个月！）。他们多收了我们的钱，而且问题始终没有解决。大家一定要小心！！ （原文） We had 2 rooms in August and in a lake view the air conditioner leaked. We called, they moved us to a new higher level room which was a terrible remodel. No phone, end tables the size of a postage stamp and shower just as bad. I tried multiple times to leave a message with manager. Her voicemail was always full ( for 3 months!). They overcharged us and it was never resolved. Be aware!!

（由 Google 翻译）总的来说，我在四季酒店的住宿体验非常愉快。房间虽然略显陈旧，但舒适宜人，所有必需品一应俱全，无需额外要求。Adorn 餐厅提供美味且精心策划的菜单，前台和礼宾团队始终乐于助人、积极响应、乐于助人——特别感谢他们！ 唯一让我没能给出满分五星的是客房服务响应速度太慢，以及有一次清晨遇到一位前台小姐，她似乎不愿意提供帮助。 总而言之，整体服务和氛围营造了一次很棒的住宿体验，我一定会再来的。 （原文） Overall, I had a very positive experience staying at the Four Seasons. The room, while a bit dated, was comfortable and had all the essentials without needing additional requests. Adorn offers a delicious and well-curated menu, and both the reception and concierge teams were consistently helpful, responsive, and supportive - special thanks to them! The only things that held me back from giving a full five stars were the slow response time from room service and one early morning interaction with a front desk lady who seemed unwilling to assist. That said, the overall service and atmosphere made for a great stay, and I would definitely come back.

（由 Google 翻译）从始至终，我在芝加哥四季酒店的体验都堪称完美。 我和妻子一起来庆祝我们的结婚纪念日。这是我们第一次入住四季酒店。 抵达后，服务员热情地在酒店外迎接了我们，他亲切而彬彬有礼的态度立刻为我们的入住体验奠定了基调。 尽管我们到达的时间远早于下午3点，但入住手续办理得非常顺利，前台工作人员也非常热情周到，让我们感到宾至如归。 水疗服务绝对是一流的——从员工到设施，尤其是按摩师，她提供的按摩是我体验过的最好的之一。 与员工的每一次互动都进一步印证了四季酒店享有如此卓越声誉的原因：我们遇到的每一位员工都真诚友好、细心周到，并渴望让我们的入住体验尽可能愉快。 我们住的房间非常宽敞、干净，从房间可以欣赏到芝加哥天际线的壮丽景色。 总的来说，四季酒店真的超出了我们的预期。这是一家位于芝加哥市中心的豪华酒店，员工热情友好，真是赞不绝口。 我们离开时感觉很放松，很享受，迫不及待地想再次入住。我强烈推荐！ （原文） From start to finish, my experience at the Four Seasons Chicago was nothing short of exceptional. I came with my wife to celebrate our anniversary. This is the first time we ever stayed at any Four Seasons hotel. Upon arrival, we were warmly welcomed outside by the valet, whose pleasant and respectful demeanor immediately set the tone for our stay. Even though we arrived much earlier than 3 PM, check-in was smooth and accommodating, with the front desk staff going above and beyond to make us feel at home. The spa service was absolutely top-notch — from the staff to the amenities, however, the masseuse was truly amazing, delivering one of the best massages I’ve ever had. Every interaction with the staff reinforced why the Four Seasons has such a stellar reputation: every employee we encountered was genuinely friendly, attentive, and eager to make our stay as pleasant as possible. The room we stayed in was pretty spacious, clean and had an amazing view of Chicago’s skyline. Overall, the Four Seasons truly exceeded our expectations. It’s a great, luxury hotel in the heart of Chicago, can’t say enough about the pleasant staff. We left feeling relaxed, pampered, and eager to return. I would highly recommend!

（由 Google 翻译）地理位置优越，干净整洁，维护得也不错，虽然年久失修。大堂餐厅的工作人员非常乐于接受食物过敏的请求。房间很棒，安静舒适。设施本身感觉非常安全，孩子们在泳池里玩得很开心。他们宣传的儿童房和圣代冰淇淋体验略有不尽如人意，但无论如何，我们一定会再次入住！ （原文） Great location, clean and well maintained for its age. The staff were very accommodating in food allergy requests in the lobby restaurant. Rooms were great, quiet and comfortable. Facility itself felt super safe, the kids had a great time in the pool. The actual kids room they market and the ice cream sundae experience missed the target a little, but either way, we would definitely stay again!

（由 Google 翻译）我们在四季酒店度过了一段美好的时光！房间非常漂亮，设施齐全，应有尽有。但最令人印象深刻的是酒店员工。从门童到前台再到清洁人员，每个人都热情友好。而且，由于航班延误，他们还非常体贴地允许我们延迟退房。强烈推荐您下次来芝加哥时入住这家酒店。 （原文） We had an amazing stay at the Four Seasons! The room was beautiful, with all the amenities you could want. But the highlight of the stay was the staff. Everyone from the doormen to the front desk to the cleaning staff was friendly and welcoming. They were also extremely accommodating allowing us a late checkout when our flight got delayed. Would definitely recommend staying here for your next trip to Chicago

（由 Google 翻译）每次我到访芝加哥，入住芝加哥四季酒店都是一次难忘的体验。两次入住，我都对始终如一的服务和热情专业的服务印象深刻，正是这些特质让这家酒店真正与众不同。 前台和礼宾团队热情周到，真诚投入，确保每个细节都处理得井井有条。他们为这次奢华的入住体验奠定了基调，营造出一种无缝衔接的体验。 酒店的水疗中心令人赞叹不已，是芝加哥漫长冬季里我尤为喜爱的城中圣地。这里是恢复活力、放松身心、享受美好室内时光的理想场所，同时又不会让您错过这座城市的活力。 这家酒店体现了四季酒店应有的一切：精致的服务、周到的设施以及兼具优雅与舒适的氛围。每一次入住都让我更加坚信，为什么这里仍然是我在芝加哥的首选。 强烈推荐，毫无保留 （原文） Staying at the Four Seasons Hotel Chicago has been an outstanding experience each time I’ve visited locally. On both occasions, I was deeply impressed by the consistency of service and the welcoming professionalism that makes this property truly exceptional. The front desk and concierge team stand out immediately—warm, attentive, and genuinely dedicated to ensuring every detail is handled with ease. They set the tone for a seamless and luxurious stay. The spa is remarkable, a sanctuary in the city that I particularly appreciate during Chicago’s long winters. It’s the perfect place to recharge, relax, and spend meaningful indoor time without ever feeling like you’re missing out on the vibrancy of the city. This hotel embodies everything a Four Seasons should: refined service, thoughtful amenities, and an atmosphere that combines elegance with comfort. Each stay has reinforced why this remains my preferred choice in Chicago. Highly recommended without reservation

（由 Google 翻译）正如预期的那样，我们的入住体验简直棒极了！房间、服务和地理位置都无可挑剔。尽情享受这独一无二的住宿体验吧！最棒的是它的地理位置。酒店毗邻一家大型购物中心，对面就是水塔广场，那里有我最爱的Johnston & Murphy，我在那里给自己买了一件新外套和靴子，作为送给自己的礼物。祝您入住愉快！ 五星好评！ （原文） As expected, our stay was beyond amazing! The rooms, the service and the location are top notch. Spoil yourself and enjoy a stay at this one of a kind place!! The best part is the location. Attached to an amazing mall. Also across from the water tower place which has my favorite store Johnston & Murphy where I treated myself to a new coat & boots for the season. Gift to myself. Enjoy your stay here! 5⭐️⭐️⭐️⭐️⭐️ stay.

（由 Google 翻译）我们和家人一起参加会议期间，在芝加哥四季酒店度过了一段美好的时光。酒店环境安全、充满活力，地理位置优越，靠近顶级购物区（密歇根大道/橡树街/拉什街）和餐厅。隔壁的Aster Hall餐厅供应美味快捷的美食。 从始至终，服务都无可挑剔。特别感谢礼宾部的Laith，他热情周到——他推荐了很棒的咖啡馆（Oud Coffee的豆蔻开心果拿铁是我喝过最好喝的！），还帮我们升级到了一间可以欣赏壮丽城市景观的套房，套房内还配有别致的窗边长椅，让我们可以尽情欣赏美景，还安排了延迟退房！他热情周到的服务让我们感觉宾至如归！ 我们遇到的每一位员工都亲切友好、专业热情、热情好客。四季酒店以优雅、舒适和无与伦比的服务为特色，为您带来难忘的体验。我们期待再次光临！ （原文） We had a wonderful stay at the Four Seasons Chicago while attending a conference with family. The location is safe, vibrant, and perfectly situated near top shopping (Michigan Ave. / Oak St. / Rush St.) and dining. Aster Hall next door is great for quick, quality bites. Service was exceptional from start to finish. A special thanks to Laith at the concierge desk for his outstanding hospitality- he gave amazing café recommendations (Oud Coffee’s cardamom/pistachio latte was the best I’ve had!), upgraded us to a stunning suite with fabulous city views complete with a chic window bench to soak it all in, and arranged a late checkout! His warm, personal touch made us feel completely at home! Every staff member we encountered was kind, professional, and welcoming. The Four Seasons offers an experience defined by elegance, comfort, and unmatched service. We look forward to returning!

（由 Google 翻译）我和丈夫在深夜航班起飞前还有点时间可以消磨，但不得不退房。我们偶然发现了罗比酒店 (The Robey)。前台工作人员非常棒。我们原本打算在他们的餐厅吃点东西，但他们提到在二楼的酒吧可以享受欢乐时光。这家酒店太棒了，可以欣赏到城市和游戏的美景。我们在那里待了两个小时。每个人都非常友好热情。 （原文） My husband and I had some time to waste before our late night flight but had to check out of our Airbnb. We stumbled upon The Robey. The front desk staff was absolutely amazing. We were originally going to just have a meal in their restaurant but they mentioned happy hour in their second floor bar. The place was amazing. With wonderful views of the city and games. We hung around for 2 hours. Everyone was so nice and accommodating.

（由 Google 翻译）在罗比酒店的住宿体验非常棒。工作人员非常乐于助人、友好且随和。我喜欢房间那种工业风的酋长氛围。淋浴间很棒，还有独立的更衣区。房间很安静，床也很舒服。 我儿子和他的妻子住在罗比酒店的另一个区域。他们因为酒店里某个地方传来的嘈杂音乐而难以入睡，而且觉得房间浴室的布置不太私密。 （原文） The stay at the Robey was extremely nice. The staff were very helpful, friendly, and accommodating. I loved the industrial sheik vibe of our room. The shower was awesome with its own private changing area. The room was quiet and the beds were comfortable. My son and his wife stayed in a different area of The Robey. They had difficulty sleeping due to loud music from somewhere in the hotel and felt that the setup of room’s bathroom was not very private.

（由 Google 翻译）因为出差临时预订了这家酒店，结果惊喜连连！照片上看起来像是一家普通的现代万豪酒店，但实际上它的装饰艺术风格别具魅力。楼下有咖啡厅，屋顶酒吧视野极佳，员工超级友好，冰箱里还有免费饮料，HBO频道也免费观看。 如果您对噪音比较敏感，地铁和轻轨可能会有点吵，不过酒店提供白噪音机。附近有很多步行即可到达的餐厅和市场。我特别喜欢电动遮光窗帘、随处可见的可调光灯光，还有我那间超棒的转角房。强烈推荐！ （原文） Booked last minute for a work trip and was pleasantly surprised! The photos made it look like a standard modern Marriott, but the art deco style gives the place a lot of charm. Full café downstairs, rooftop bar with great views, super nice staff, free drinks in the fridge, and free HBO streaming. If you’re sensitive to noise, the train and Subterranean can get a little loud, but they provide white-noise machines. The neighborhood has tons of walkable restaurants and markets. I also loved the electric blackout blinds, dimmable lights everywhere, and my amazing corner room. Highly recommend!

（由 Google 翻译）绝对达不到四星级酒店的水平，价格也完全不合理。房间设施相当陈旧，而且一点隔音效果都没有。地板不平整，门下有个很大的缝隙，能感觉到走廊吹进来的风，以及人们走过时的谈话声。 清洁工作做得很马虎，上一位客人的毛发都没清理干净。 不过员工都很友好。Robey 咖啡馆的食物棒极了。 总而言之，这家酒店最多只能算是三星级。 （原文） Definitely not a 4 star hotel quality nor does the price justify. The room was pretty dated and not at all soundproof. The floor was not even, there’s a huge gap under the door where you can feel the wind coming in from the hall way and all the conversation when people walk by. Cleaning was soso with hair uncleared from the previous guest. Staff are all very friendly though. The food at the Robey cafe was phenomenal. All that is to say it’s a probably 3 star hotel atmost.

（由 Google 翻译）太喜欢芝加哥的罗比酒店了！它很有特色，员工服务周到，地理位置也无可挑剔。从始至终，我们遇到的每一位员工都乐于助人，专业热情，竭尽全力让我们感到宾至如归。屋顶休息室的景色美极了。想在一家超酷的酒店体验真正的芝加哥风情吗？那就来罗比酒店吧！ （原文） Love The Robey Hotel in Chicago! It has great character, the staff was great, and the location can't be beat. Everyone we dealt with from start to finish was helpful and professional and went out of their way to make us feel welcome. The rooftop lounge has a fantastic view. For anyone that wants a real Chicago experience at a really cool hotel, come to the Robey!

（由 Google 翻译）我和未婚夫一直在寻找完美的场地（The Hall）来庆祝我们的订婚，而罗比酒店的员工和活动策划师让我们的梦想成真。 吉莉安是我们的主要联系人和活动策划师，她尽心尽力，确保我们的设想得以实现。她对我们的庆祝活动倾注了极大的心血，从不让我们觉得要求过分。我们提出的每一个要求，她都尽力满足。与她合作非常愉快，罗比酒店能拥有像吉莉安这样一位体贴、负责、友善的员工真是太幸运了。我们非常感谢她，让我们的特别之夜如此难忘。 此外，我们活动的工作人员也同样热情友好、体贴周到，能参与我们的庆祝活动真是太棒了。他们对我以及所有宾客都非常友善，正是因为有这样一群可爱的人来服务，我们的活动才如此完美。我真的无法用言语表达我的未婚夫有多么感激，感谢如此出色的工作人员为我们打造了如此欢乐的夜晚。 食物、场地、工作人员和住宿都无可挑剔，绝对满分！谢谢Jillian和Robey团队！ （原文） My fiancé and I were on the hunt for the perfect venue (The Hall) to celebrate our engagement and The Robey's staff and event coordinator made it an absolute dream come true. Jillian - our main point of contact and event coordinator - went above and beyond to make sure our vision came to life. She made sure to put so much care into our celebration and never made us feel like we were asking for too much. Everything that we asked for - she made it happen. She was such a pleasure to work with and The Robey is so incredibly lucky to have such a caring, responsive, and kind person like Jillian to be a part of their team. We are so thankful to her for allowing our special night be such an unforgettable one. In addition, the staff for our event was just as kind, considerate, and a joy to be a part of our celebration. They were beyond kind to me and all my guests and it made the biggest difference in having such lovely people staff our event. I really cannot express enough how grateful my fiancé are to have had such a wonderful staff be a part of our joyous night. The food, event space, staff, and accomodations were an absolute 10/10. Thank you Jillian and The Robey team!

（由 Google 翻译）★★★★★ 五星好评——芝加哥罗比酒店 (The Robey Hotel) 作为一名婚礼摄影师，我有幸在芝加哥各地拍摄过婚礼，但罗比酒店 (The Robey) 绝对是城中最迷人、最百搭的场地之一。我最近在这里为 Ty 和 Robin 拍摄了一场小型而温馨的婚礼，一切都完美无瑕。 罗比酒店 (The Robey) 完美融合了现代设计与复古韵味——每个空间都经过精心打造，充满温馨氛围。对于计划举办小型婚礼或私奔的新人来说，这里是理想之选：精致浪漫，自然光线充足。 屋顶的景色令人叹为观止——绝对是我在芝加哥最喜欢的日落时分拍摄人像的地点之一。您可以饱览四面八方的城市天际线，营造出新人们钟爱的芝加哥电影般的氛围。 如果您正在寻找一个既时尚又充满个性的婚礼场地，罗比酒店 (The Robey) 就是您的梦想之选。从温馨的室内装潢到令人惊叹的屋顶露台，它能满足您举办一场既高雅又真正体现您个性的婚礼所需的一切。 （原文） ★★★★★ 5-Star Review for The Robey Hotel — Chicago Wedding Venue As a wedding photographer, I’ve had the chance to capture weddings all over Chicago — but The Robey stands out as one of the most charming and versatile venues in the city. I recently photographed a small, intimate celebration for Ty and Robin here, and it couldn’t have been more perfect. The Robey has this incredible blend of modern design and vintage character — every space feels intentional and full of warmth. For couples planning an intimate wedding or elopement, it’s the ideal setting: refined, romantic, and filled with natural light. The rooftop views are absolutely breathtaking — easily one of my favorite spots in the city for golden hour portraits. You can see the skyline stretch in every direction, creating that cinematic Chicago feel that couples love. If you’re looking for a wedding venue that feels effortlessly stylish and personal, The Robey is a dream. From its cozy interiors to its stunning rooftop, it offers everything you need for a wedding day that feels both elevated and authentically you.

（由 Google 翻译）我们最近入住了这家酒店，总体体验非常棒。地理位置优越——位于市中心，交通便利，而且很容易到达附近的景点。工作人员特别友好热情，总是能快速响应并高效专业地满足客房需求。酒店团队为我们付出了超出预期的努力。这里的每位员工都非常友善热情。 酒店的一大亮点是屋顶泳池露台。景色令人叹为观止，是放松身心的好地方。不过，泳池区域可以更好地组织起来。如果能有专门的泳池服务员提供餐饮服务，将真正提升体验，并更好地利用空间。 泳池本身更偏向鸡尾酒廊的氛围，感觉更适合成年人。如果酒店能明确标明该区域为18岁以上或仅限成人使用，那就再好不过了，因为它不太适合儿童。 尽管有一些小的改进建议，但我还是非常享受这次住宿。 （原文） We recently stayed at this hotel and had a great overall experience. The location is excellent — central, convenient, and easy to access nearby attractions. The staff were especially friendly and accommodating, always quick to respond and fulfill room requests with efficiency and professionalism. The hotel team did go above and beyond for us. Everyone who works here was truly lovely and welcoming. One of the standout features is the rooftop pool patio. The views are stunning, and it’s a great place to relax. That said, the pool area could benefit from a bit more organization. Having a dedicated pool attendant for food and drink service would really elevate the experience and make better use of the space for guests. The pool itself has more of a cocktail-lounge vibe, which makes it feel more appropriate for adults. It would be ideal if the hotel clearly designated this area as 18+ or adults-only, as it’s not particularly suitable for children. Despite a few minor suggestions for improvement, I thoroughly enjoyed my stay

（由 Google 翻译）总体来说，这是一家漂亮高端的酒店，服务一流。萨默塞特餐厅没什么特别之处，但我们在那里享用了一顿晚餐。早餐在客房内享用，选择丰富，菜品也不错。上菜很快。泳池面积太小，几乎没有躺椅。泳池很小，根本没有足够的躺椅供那么多人使用。健身房虽然普通，但维护良好，可以欣赏到美丽的城市景观。大堂的免费冷水浴非常受欢迎。房间漂亮、现代、舒适。下次还会住这里。 （原文） Overall a beautiful, high end hotel with exceptional service. Somerset restaurant isn't anything special but we enjoyed one dinner there. Liked the in room dining for breakfast. Lots to choose from and we liked the food. Came quickly. The pool area is way to small. Hardly any loungers. The pool is tiny. There were never enough loungers for the amount of people wishing to enjoy the pool. The fitness room is average but well maintained and has a nice view of the city. Really enjoyed the complimentary cold infused waters in the lobby. Rooms were beautiful, modern and comfortable. Would stay here again.

（由 Google 翻译）这家酒店位于黄金海岸繁华地段，非常棒。设有户外餐厅，客房较新，视野极佳。员工友善亲切，不会让人感到拘束。大堂也很漂亮。虽然没机会在Somerset餐厅用餐，但听说评价不错。会议/宴会厅的地板略显狭窄，而且有点老酒店的味道，可能是因为前四层是原Cedar Hotel的一部分，其余部分是在其上建造的。酒店氛围很独特，有点像“拉斯维加斯”那种感觉。价格略高，但在这个区域算是正常水平。而且他们刚刚获得了米其林星级餐厅的称号。 （原文） Very nice hotel in bustling part of Gold Coast. Outdoor dining, newer rooms with great views. Nice, not stuffy staff. Lobby very nice. Did not get a chance to dine at Somerset, but heard good things. Conference/banquet room floors a bit tight and had a bit of an older hotel smell, but perhaps because the first 4 floors were part of old Cedar Hotel and rest of building built on top. It's a vibe - sort of that "What happens in Vegas" thing. A bit pricey, but on par for that area. And they just got a Michelin key.

（由 Google 翻译）太喜欢这里了！氛围温馨、时尚、别致，却又不落俗套。一切都一尘不染，从我们抵达的那一刻起，工作人员就让我们的入住体验变得与众不同。代客泊车服务总是快捷友好，前台团队也始终乐于助人、专业热情，每次我们有什么需要，他们都会热情接待。 我们入住的是小型套房，感觉棒极了。景色优美，床略软但仍然舒适，浴室更是亮点。淋浴间的独立浴缸带来全方位的水疗体验，光是这一点就让这次住宿物超所值。 屋顶酒吧Pandan也很有趣。虽然饮品略甜，服务速度可以更快一些，但仍然值得一去，而且比以前好多了。酒店内的餐厅选择丰富，我们点的每道菜都很美味。酒店地理位置优越，附近有很多餐厅、购物中心和景点。 我在芝加哥住过几家不同的酒店，这家是迄今为止我最喜欢的。 （原文） Absolutely love this place! The vibe is warm, stylish, and chic without feeling cookie cutter. Everything was spotless, and from the moment we arrived the staff made the stay special. The valet was always quick and friendly, and the front desk team was consistently helpful, professional, and welcoming every time we needed something. We stayed in a Junior Suite and it was incredible. The views were great, the bed was a little soft but still cozy, and the bathroom stole the show. The freestanding tub inside the shower felt like a full spa experience and alone made the stay worth every penny. The rooftop bar Pandan was a fun spot too. Drinks leaned a little sweet and service could have been faster, but it was still worth visiting and much better than what used to be there. The restaurant on the grounds had plenty of options and everything we tried was delicious. The location is also fantastic with plenty of restaurants, shopping, and attractions nearby. I have stayed at a few different hotels in Chicago, and this one is by far my favorite.

（由 Google 翻译）2025年9月28日，通过花旗旅行社预订了顶层套房。 10月1日下午5:30到达Viceroy酒店，前台告知房间已订满，唯一可用的是标准大床房，除非我支付现金升级。 我向前台经理Kylie出示了预订确认函。她告诉我，他们酒店不建议第三方预订，而且房间订满不是她的问题，而是我的问题。 我一小时内就要预约了，所以无法安排其他住宿。我解释说，我通过花旗旅行社预订从未遇到过问题，但令我惊讶的是，度假村竟然会在我已付款的预订中告知我，并确认提供合同规定的房间不是他们的问题。她没有提供任何解决方案，而是再次表示“我建议您不要通过第三方网站预订”，对此我再次解释说，我已经预订了多家度假村，从未遇到过问题。 屋顶的每个桩子上都结满了蜘蛛网，走廊很脏。不过位置很棒。 不会再来了。芝加哥四季酒店是一家高级酒店，服务也更优质，维护也更好。我应该像之前几次那样预订那里的。 （原文） Booked The Penthouse through Citi Travel on 09/28/25. Arrived to the Viceroy at 5:30pm on 10/1 and was told by the front desk the room was not available and the only availability was a standard king, unless I paid cash for an upgrade. I produced confirmation of my booking to the front desk manager Kylie. She told me a third party booking was not advisable at their property and that the lack of availability was not her problem, rather, my problem. I had an appointment within an hour so was unable to make alternate accommodation plans. I explained that I have never had a problem when I book through Citi travel, and I was surprised that the resort would tell me on a booking I had paid for and confirmed that it was not their problem to produce the contracted room. No solution was offered whatsoever, she again stated ‘I advise you not to book through third party sites’ to which I again explained that I have booked multiple resorts and have never had a problem. Rooftop had spiderwebs on every piling, Hallways dirty. Location, however is Excellent. Will not return. The Four Seasons Chicago is a superior hotel, with vastly superior service, and better maintained. I should’ve booked there as I have several times prior.

（由 Google 翻译）Viceroy 酒店为我们五周年纪念提供了绝佳的住宿体验。景色优美，早上去的时候，屋顶泳池干净整洁，几乎没有人，服务也无可挑剔。我们选择了湖景房，每天早晨欣赏湖景的景色都美得令人窒息，真是难以言表。 真正让我们的入住体验锦上添花的，与其说是酒店本身，不如说是酒店的优质服务。所有员工都非常棒，而且服务无微不至。但我还是想特别感谢 Jasmine，她让我们度过了一个难忘的夜晚。我们上次演唱会回来后，要求她提供盘子和餐具来盛放剩菜。她不仅送来了餐具和盘子，当我们提到要庆祝五周年纪念日时，还送来了一桶香槟和巧克力。非常感谢 Jasmine 的甜蜜惊喜和无可挑剔的服务。如果我们再次来到黄金海岸，我们一定会再次入住 Viceroy 酒店。 我唯一的小小抱怨就是我们的房间太热了。我们早上醒来时，房间温度高达76华氏度（约27摄氏度），空调却调到了66华氏度（约18摄氏度）。他们派人过来帮了我们一点忙，但并没有完全解决问题。 我仍然非常感激并对我们的住宿感到满意。谢谢你，Viceroy。现在请给Jasmine加薪并升职！ （原文） Viceroy gave us such a wonderful stay for our five year anniversary. The views were great, the rooftop pool was clean and very empty when we went in the morning, and the service was absolutely impeccable. We opted for the lake view and I can’t say enough how stunning it was to look at each morning. What really made our stay wasn’t so much the hotel as much as it was the service we experienced. The entire staff was fantastic and on top of things, but I wanted to give a huge shout out and thank you Jasmine who absolutely made our night. When we came back from our last concert we requested plates and silverware for our leftovers. She not only sent up the silverware and plates but when we mentioned that we were celebrating our 5 year anniversary she also sent a bucket of champagne and chocolates. Thank you so much to Jasmine for the sweet surprise and the impeccable service. If we are on the Gold Coast again, we will absolutely be staying at Viceroy. My ONLY small complaint is that our room ran super hot. We woke up in the mornings the room temp at 76 with the AC set to 66. They sent someone up which helped a bit our last morning, but didn’t totally fix the problem. I am still so thankful and happy with our stay. Thank you, Viceroy. Now give Jasmine a raise and promotion please!

（由 Google 翻译）我和丈夫在 Viceroy 酒店住了两晚，第一次探索这座城市。地理位置优越，附近有很多餐厅，氛围也很好。礼宾马克非常棒，每次见到我们都会叫出我们的名字，并且竭尽全力帮助我们。我没有给五星好评的唯一原因是，入住过程有点不顺，我们不得不等待房间，而且前台工作人员不像我期望的精品豪华酒店那样热情好客。 （原文） My husband and I stayed at the viceroy for two nights to explore the city for the first time. Wonderful location with restaurants and a neighborhood vibe. The concierge Mark was fabulous and greeted us by name every time he saw us and went above and beyond to help us. Only reason I'm not giving five stars is that the check in process was a bit rocky having to wait for our room and the front desk staff not being as welcoming as I'd expect for a boutique luxury hotel.

（由 Google 翻译）我来这里是为了寻找欢乐时光，但不幸的是，他们没有。由于当天时间的原因，酒吧里只有我一个人，但调酒师似乎很高兴有顾客，而且非常友好。里面的氛围舒适而包容。价格相当高，而且前面停车很困难。 （原文） I came here and search of a happy hour, but unfortunately, they didn’t have one. Because of the time of the day, I was the only one at the bar, but the bartender seemed happy to have a customer and was very friendly. The vibe inside was cozy and accommodating. Prices were pretty high and parking is tough out front.

（由 Google 翻译）Broken Shaker 总体来说还不错。氛围还算有魅力，但感觉有点破旧，需要翻新一下。体验还不错，只是没达到我的预期。作为一家休闲小店来说还不错，但没什么特别出彩的地方。 （原文） Broken Shaker was okay overall. The vibe had some charm, but the place felt a bit worn and could use a refresh. It wasn’t a bad experience, just not quite what I expected. Decent for a casual stop, but nothing that really stood out.

（由 Google 翻译）大堂的氛围堪称完美！开放式酒吧体验。我第一次来这里参加《Breaking Sound》乐队的演出，大堂的氛围让我惊叹不已。我绝对愿意再次光临，或者推荐游客入住。 （原文） The atmosphere in the lobby was 10/10! Open bar experience. Went here for the first time to perform for Breaking Sound and was amazed by the ambience of the lobby. Def open to going back or recommend for visitors to stay.

（由 Google 翻译）我敢肯定调酒师说过，欢乐时光鸡尾酒比正常价格便宜4美元，但结账时发现价格是18美元而不是14美元，她“澄清”说她指的是老式鸡尾酒和其他几款酒。这根本说不通。最后花了20多美元买了一杯小杯浓缩咖啡马提尼。氛围不错，但是🤷‍♂️ （原文） I’m pretty sure the bartender said the cocktails were $4 off the regular price during happy hour, but when the check came and it was $18 and not $14, she “clarified” that she was referring only to the old fashioned and a couple of other drinks. Which didn’t add up. Ended up shelling $20+ for a small espresso martini. Nice ambience but 🤷‍♂️

（由 Google 翻译）由于调酒师的情况，我不确定该如何评价。我们的第一个调酒师很糟糕，一个矮个子、年轻的棕发女人。她更在意和吧台上的男人们调情，而不是调酒。后来，那天晚上，她把我们的账单弄乱了，给了我一张别人的卡，然后把责任推给了另一个调酒师。她就是我们没能待到更晚的原因。 话虽如此，另外两位调酒师，一位高个子的棕发女人和杰克（我记得第一个调酒师在责怪他犯错时叫他的名字）都很棒。他们调出的酒都很棒，而且很友好，速度很快。第二个女人非常友好，一边调酒一边给我讲了一些关于我这杯酒的故事。真希望她和杰克整晚都在吧台。 杰克很棒，我看着他一边回答另一位顾客的问题一边调了六杯酒，而与此同时，第一个调酒师正在和一群男人聊天。是他解决了账单问题，把酒调得非常完美。 如果我知道第二位调酒师和杰克会担任我们整个晚上的调酒师，我下次还会再来。他们太棒了。 （原文） Not sure how to rate because of the bartender situation. Our first bartender was terrible, short younger brunette woman. She cared more about flirting with the men at the bar than making drinks. Later, in the evening she messed up our tab and gave me a random other person’s card and blamed another bartender. She was the reason we didn’t stay longer into the evening. All that being said the other two bartenders, a taller brunette woman and Jake (I think that is the name the first bartender called him when she blamed him for her mistake) were great. They both made amazing drinks and were friendly and quick. The second woman was so kind and gave me a little history about my drink while making it. I wish she and Jake had been at the bar all night. Jake was great, I watched him make six drinks while answering questions for another patron all while the first bartender chatted with a group of men. He was the one to fix the tab issue and made the drinks to perfection. I would come back next time if I knew the second bartender and Jake would be our bartenders for the whole evening. They were awesome.

（由 Google 翻译）早上的调酒师 Dianni 太棒了，她让我的入住体验提升了 100 倍。我还会再来，就为了见她一面。冷萃咖啡也很棒。 （原文） Dianni the morning bartender was so cool, she made my stay 100x better. Would come back just to see her. Cold brew is excellent too.

（由 Google 翻译）喜欢这里的氛围。这里非常适合放松约会或与朋友聚会。音乐恰到好处，音量适中，可以听到谈话。饮品创意十足，手工调制（我没有看到任何批量或预调的饮品）；考虑到每杯鸡尾酒的价格，这一点很重要。我不介意为好鸡尾酒多付钱。我们没有点餐。 我会推荐。 （原文） Loved the vibe. This is a good spot for a chill date night or hang with friends. Music was on-point, and low enough to hear conversation. The drinks are creative & crafted (I didnt see any batched or pre-mixed); which is important considering the price per cocktail. I dont mind paying more for good cocktails. We did not have food. I would recommend.

（由 Google 翻译）如果您想找个安静的地方享用一杯优质饮品，我推荐这家酒廊。这里氛围宁静，非常适合独自一人或小型聚会。服务周到，菜单选择令人印象深刻。这家酒吧最近成了我在环线最喜欢的地方之一。 （原文） If you're looking for a quiet spot to enjoy a quality drink, then I recommend this lounge. The atmosphere is calm which is perfect for solo visits or meetings with small parties. The service is attentive and the menu selection is impressive. This place has recently become one of my favorite places to visit in the loop.

（由 Google 翻译）我真应该拍些照片，我当时在那里认识了一位新朋友，那地方真是太棒了。环境舒适，服务周到，饮品也超赞。我没尝过那里的食物，但看起来是不错的酒吧小吃，算不上一顿完整的晚餐。不过酒水单种类丰富，黑麦曼哈顿鸡尾酒很棒，老式波本鸡尾酒口感丝滑。这家餐厅位于环线内，步行即可轻松抵达，而且交通便利。 （原文） I should've taken pictures, I was there meeting a new acquaintance, and it was a pretty great spot. Comfortable, good service, and damned good drinks. I didn't try the food, but it looks like decent bar bite options, not a full dinner really. But the menu for drinks is pretty varied, the rye Manhattan was great, and the bourbon old fashioned was silky smooth. Easy spot to walk to in the loop, and near several transit options obviously.

（由 Google 翻译）太喜欢这里了。氛围时尚轻松，弥漫着一种“老钱私人俱乐部”的氛围，既尊贵又温馨。食物简直令人惊艳——每一道菜都比上一道更上一层楼。我先点了金枪鱼鞑靼（美味极了），然后是普罗旺斯塔丁（更胜一筹），接着是波兰蘑菇，简直是全场焦点……直到芝士蛋糕。毫无疑问，这是我吃过最好吃的芝士蛋糕。所有蛋糕都搭配了一瓶美味的南非白诗南葡萄酒。全程服务无可挑剔。这真是一次难忘的体验——芝加哥能有这样的地方真是太幸运了。 （原文） Absolutely loved this place. The atmosphere is chic and relaxed, with a subtle “old money private club” vibe that makes it feel both exclusive and welcoming. The food was simply outstanding—each dish better than the last. I started with the tuna tartare (fantastic), then had the Provençale tartine (even better), followed by Polish mushrooms that completely stole the show… until I got to the cheesecake. Hands down the best cheesecake I’ve ever had. Paired all of it with a beautiful bottle of South African Chenin Blanc. The service was flawless throughout. A truly memorable experience—Chicago is lucky to have a place like this.

（由 Google 翻译）位于市中心的一家很酷很经典的酒吧。鸡尾酒也经典又优雅。与其说是莫吉托，不如说是老式鸡尾酒。我觉得价格稍微贵一点，但对于一家市中心的酒吧来说，这大概也是意料之中的事。 （原文） Coole klassische, Bar mitten in Downtown. Die Cocktails waren auch klassische und nobel. Eher Old Fashioned statt Mojito. Ich finde es ein bisschen teurer, aber das ist wohl in einer Bar in Downtown so.

（由 Google 翻译）Vol. 39 是一家藏在 Kimpton Gray 酒店里的优雅餐厅——想想法律书籍、皮椅，还有一种《广告狂人》里的氛围。我点了 Vol. 39 的老式鸡尾酒和曼哈顿鸡尾酒，口感顺滑，调制得也很好。酒吧餐车服务很酷，像骨髓和鱼子酱这样的小食也不错，虽然价格有点贵。总共花了大约 80 美元。很适合度过一个奢华的夜晚，但不适合每天光顾。 （原文） Vol. 39 is a classy spot tucked inside the Kimpton Gray—think law books, leather chairs, and a vibe straight outta Mad Men. I had the Vol. 39 Old Fashioned and a Manhattan, both smooth and well-crafted. The bar cart service is a cool touch, and the small plates like bone marrow and caviar are solid, though a bit pricey. Dropped about $80 total. Great for a swanky night out, but not an everyday hang.

（由 Google 翻译）卷。 39 号位于金普顿格雷酒店二楼，是与朋友聚会或放松身心并享用手工鸡尾酒的好地方。气氛高涨，但很吸引人。我喜欢这样一个事实：以前那里有一家律师事务所，所有的法律书籍都被留下了，所以他们将它们融入到装饰中。还有许多美丽的高角窗，带来充足的自然光线。服务员/调酒师知识渊博、专业且友好。如果这还不够，看看这些饮料……它们既美味又美丽。他们提供轮换鸡尾酒以及 NA 选项。它向客人和公众开放，所以如果您想要一种轻松的氛围，而不必与人群对抗，我绝对会推荐它。 （原文） Vol. 39 on the second floor inside the Kimpton Gray Hotel is SUCH a great place to catch up with a friend or relax and enjoy a craft cocktail. The atmosphere was elevated, but inviting. I loved the fact that previously there had been a law office there and all of the legal books were left behind, so they incorporated them into the decor. There are also so many beautiful tall corner windows throughout bringing in great natural light. The servers/bartenders were very knowledgeable, professional, and friendly. And if all of that wasn’t enough, look at these drinks… They were just as tasty as they are beautiful. They have rotating cocktails available as well as NA options. It is open to guests and the public, so if you’re wanting a chill vibe where you probably don’t have to fight a crowd, I would definitely recommend it.

（由 Google 翻译）氛围非常好。饮品是特色鸡尾酒。舒适的沙发和椅子让这里温馨舒适。工作人员服务周到，非常专业。我在芝加哥期间去了两次，工作日感觉就像是热闹的欢乐时光。周六的氛围更私密一些。现场音乐非常有趣，但又不会吵到影响交谈。我强烈推荐这家店。店名和主题在每个场合都得到了充分的展现。 （原文） Very good atmosphere. The drinks are specialized cocktails. Plush couches and comfortable chairs make this a cozy place. The staff is attentive and very professional. I went twice during my visit in Chicago and on a weekday it feels like a busy happy hour. On Saturdays the environment feels more intimate. There was live music that was very entertaining but not so loud that you couldn't hold a conversation. I'd highly recommend this place. The name and theme is played up at every opportunity

（由 Google 翻译）Cindy’s Rooftop 餐厅是我们芝加哥之旅中最难忘的时刻之一。从餐厅望去，千禧公园和密歇根湖的景色美得令人窒息，尤其是在日落时分，天空泛起暖色，城市灯光闪耀。餐厅氛围优雅而温馨，服务热情周到。每一道菜都精心烹制，无论是味道还是外观都堪称完美。这里是庆祝特殊场合或犒劳自己一个难忘时刻的完美场所。预订餐厅时，我清楚地记得“结婚纪念日”（查看邮件，7月23日）。话虽如此，我们预订了从意大利来的餐厅庆祝结婚纪念日，怎么也想不到会听到如此嘈杂且持续不断的噪音，几乎无法交谈。不幸的是，我们一开始就坐在一张只有一把椅子和一张柔软下陷的沙发的桌子旁，根本无法坐下来吃饭。直到我抱怨了一番——想象一下在结婚纪念日抱怨有多难——经理才真正关心我们的处境。我甚至解释说，预订网站上根本没有写“用餐”或“在软沙发上睡着”之类的条款。我正准备失望又沮丧地离开，这时一位很棒的服务员（你太棒了！）走了进来，帮我找了张椅子。 不适合情侣！ 服务员：10/10。经理：3/10 （原文） Cindy’s Rooftop was one of the most memorable moments of our trip to Chicago. The view, stretching over Millennium Park and Lake Michigan, is absolutely magical—especially at sunset, when the sky turns warm shades and the city lights start to sparkle. The atmosphere is refined yet welcoming, with friendly and attentive service. Every dish is beautifully prepared, both in flavor and presentation. A perfect spot to celebrate a special occasion or simply treat yourself to an unforgettable moment. During the res i had clearly "wedding anniversary" (check the email july 23rd) That said, having booked from Italy to celebrate our anniversary, we couldn’t have known there would be such a loud and constant level of noise that made conversation almost impossible. Unfortunately, we were first seated at a table with one chair and a soft, sinking couch that made it impossible to sit properly and eat. Only after I complained—imagine the difficulty of doing so on our wedding anniversary—the manager showed no real concern for our situation. I even explained that nothing on the reservation website said, “for dining or for falling asleep on a mushy couch.” I was ready to leave, disappointed and upset, when a wonderful waiter (you were fantastic!) stepped in and found a chair for me. Not for a couple! Waiter: 10/10. Manager: 3/10

（由 Google 翻译）菜品美味，分量十足——我们点了三文鱼、肉类和烤胡萝卜开胃菜，都非常棒。氛围很棒，屋顶俯瞰千禧公园的景色美不胜收。你可以不用预订就点一杯，但我建议去餐厅就餐前提前预订。绝对值得一去！ （原文） Delicious food and generous portions — we tried the salmon, meat, and a roasted carrot starter, all outstanding. The atmosphere is great, and the rooftop view over Millennium Park is spectacular. You can grab a drink without a reservation, but I recommend booking ahead for the restaurant. Definitely worth the visit!

（由 Google 翻译）芝加哥的屋顶绝对值得一去。它拥有令人惊叹的美景和令人赏心悦目的设计。服务到位，食物也还行——没什么特别的——但这并非重点。真正让它脱颖而出的是它的氛围：景色、设计和整体氛围都令人惊叹。绝对值得至少去一次，享受这种体验，从高处俯瞰这座城市。 （原文） The rooftop in Chicago is definitely a place worth visiting. It has incredible views and a very, very pleasant design. The service is correct, and the food is just okay — nothing special — but that’s not really the point. What truly makes it stand out is the atmosphere: the views, the design, and the overall vibe of the place are amazing. It’s absolutely worth going at least once to enjoy the experience and take in the city from above

（由 Google 翻译）真是个好地方。我们只喝了点东西，但气氛很棒。我们待了很久，离开前还欣赏了美景。在一直走到顶楼之前，不妨先上一层楼梯，看看酒店大堂。那里充满了历史气息，以前是一家男士专属俱乐部。真是个很棒的地方。 （原文） What a great spot. We only had drinks, but the atmosphere was great. We hung out for a good while and before leaving took in the fab view. Before you go all the way up, walk up one flight of stairs and take in the hotel foyer. Full of history. It used to be a male only club. Fantastic features.

（由 Google 翻译）我们最喜欢的是蒜蓉面包，这是我们吃过最好吃的！扇贝也不错。金枪鱼虽然不同，但味道不错。我男朋友也很喜欢牡蛎。芝加哥的景色非常美。 （原文） Our favorite thing was the garlic bread, best one we’ve ever had! The scallops were good too. The tuna was different but good. My boyfriend also loved the oysters. Very nice view of Chicago

（由 Google 翻译）Cindy’s Rooftop 拥有俯瞰芝加哥和公园的绝佳全景，营造出一种独特而令人难忘的氛围。饮品调制精良，服务人员始终热情周到。即使这里有时会比较繁忙，服务也丝毫没有匆忙或混乱之感。价格略高于平均水平，但美景和整体氛围绝对物超所值。这里是拍照、休闲聚会或仅仅是俯瞰城市美景的绝佳地点。 （原文） Cindy’s Rooftop has a beautiful panoramic view over Chicago and the park, which makes the atmosphere feel special and memorable. The drinks were well prepared and the staff stayed friendly and attentive the whole time. Even though the place can get busy, the service didn’t feel rushed or chaotic. Prices are higher than average, but the view and the overall vibe make the experience worth it. It’s a great spot for photos, casual celebrations, or just enjoying the city from above

（由 Google 翻译）这家屋顶餐厅环境优美，设有露天露台，可俯瞰公园和湖泊。菜品口味一般，服务员往往会催你吃完，但你对这里的食物品质和热情好客的期待并不高，所以我觉得还是可以接受的。去那里是为了欣赏美景和感受氛围。 （原文） Gorgeous roof restaurant attached by an open-roof terrace looking over the park and lake. Their dishes are pretty average and servers tend to rush you through your ongoing meal but you don’t expect the highest qualities of foods or hospitality from a place like this so I’d say it’s still pretty acceptable. Go for the view and the vibe.

（由 Google 翻译）⭐⭐⭐⭐⭐ The Drake 的 Palm Court 是我享用优雅、难忘下午茶的首选之地。令人惊叹的环境、现场竖琴音乐和一流的服务使其成为芝加哥的经典之作。与大多数下午茶不同，他们提供第二轮一道菜——独特的中西部风味。从茶到烤饼，一切都很完美。必去之地！ #PalmCourt芝加哥 （原文） ⭐⭐⭐⭐⭐ Palm Court at The Drake is my go-to for an elegant, unforgettable high tea. The stunning setting, live harp music, and top-tier service make it a Chicago classic. Unlike most high teas, they offer a second round of one dish—a unique Midwestern touch. Everything from the tea to the scones is perfection. A must-visit! #PalmCourtChicago

（由 Google 翻译）美好的下午茶时光，现场演奏竖琴。茶、司康饼、三明治和小吃的选择都很棒。我在这里度过了愉快的时光。您也可以要求加点您喜欢的菜品。工作人员也非常周到！ （原文） Beautiful tea time with live harp. Amazing selection for teas, scones, sandwiches and small bites. I enjoyed my time here. You can also ask for more for the pieces that you liked. The staff was very attentive too!

（由 Google 翻译）绝对惊艳！我妻子从小就一直想去享用一顿优雅的下午茶。她从英国来的祖母小时候经常举办茶会。一切都很棒。食物和服务员都很棒。如果一定要我提出什么建设性的意见，那就是人太多，有点吵。不过也不是无法忍受。另外，我本来以为棕榈阁会为了庆祝我们25周年结婚纪念日而做出特别的举动。但这并没有改变我们的体验。感谢你们为我们带来一个难忘的下午。 （原文） Absolutely stunning. My wife has always wanted to go to a classy High Tea, since she was a little girl. Her grandmother that came from England would have tea parties when she was young. Everything was great. Food and waiter was outstanding. If I had to say anything constructive, it would be it was a little loud with so many people. Not unbearable though. And the other is, I would have thought Palm Court would had made a special gesture acknowledging our 25th anniversary. But did not change our experience. Thank you for an unforgettable afternoon.

（由 Google 翻译）这是我城里最喜欢的下午茶地点。喜欢加一杯香槟。喷泉上方的花卉装饰是戴安娜王妃原版喷泉的复制品。我喜欢竖琴演奏家，真是个很棒的点缀。如果你喜欢下午茶，绝对推荐。黄瓜三明治和司康是我的最爱，如果你想加点什么，他们会免费更换。 （原文） My favorite place in the city for afternoon tea. Love to add a glass of champagne. The floral centerpiece above the fountain is a replica of the original one for Princess Diana. Love the harpist, it's such a nice touch. Definitely recommend if u like afternoon tea. The cucumber sandwich and scone is my favorite, and they replace the food if you want more of anything without charging anything more.

（由 Google 翻译）我和一群朋友去喝下午茶庆祝我的生日。这次经历让我非常开心。氛围非常棒。当我的朋友提到她的饮食禁忌时，他们非常乐意地为她提供了自己的食物。真是一次神奇的体验。 （原文） A group of friends and I went to high tea to celebrate my birthday. I was beyond delighted with the experience. The ambiance was spectacular. When my friend mentioned her food restrictions, they were more than obliging to offer her own food. Such a magical experience.

（由 Google 翻译）奢华的早午餐，用餐时有出色的竖琴演奏，喷泉的氛围很美，下午茶也很棒。我以前从未吃过糕点或下午茶，但这次的早茶非常饱腹，美味极了！还有很多素食选择 （原文） Luxurious brunch, brilliant harpist playing during our meal, the ambiance of the fountain was beautiful and the tea was amazing. I’ve never been filled up by pastries/high tea food before but this was very filling and delicious! Also plenty of vegetarian options

（由 Google 翻译）棕榈苑下午茶是一次美妙的体验。我超爱茶，而且种类繁多，真是太好了。我的一个女儿也在那里，之前她说她一点也不喜欢茶。我觉得她比我更喜欢！他们还有一堆美味的小吃，包括几种甜点、小三明治、鸡蛋沙拉和司康饼。我们以为不会吃饱，结果却吃饱了。真希望我能记住我们的服务员。他真是太棒了！他服务周到，知识渊博，友好又幽默。所有这些都成就了一次难忘的体验。等我记起他的名字，我会修改这篇评论。我记得他和我丈夫一样秃顶😊此外，您还可以在酒吧购买酒精饮料。房间本身非常漂亮。鲜花美得令人窒息。我们去的时候，还有一位竖琴演奏家在演奏，营造了绝佳的氛围。棕榈苑下午茶绝对是一种氛围！ （原文） Palm Court Afternoon Tea was a WONDERFUL experience. I really LOVE tea and it was so nice to have so many varieties. One of my daughters was there and before this experience, she said she didn't like like tea at all. I think she enjoyed it more than I did! They also had a tower of small bites that were tasty as well. There were several kinds of desserts, small sandwiches, egg salad and scones. We thought we weren't going to be full but we definately were. I wish I could remember our server. He was 100/10! No, thats not a typo. He was AMAZING...attentive, knowledgeable, friendly and humorous. All the things that contribute to a memorable experience. When I remember his name, I will edit this review. I do remember he was bald, like my husband 😊 Additionally, you can also purchase alcoholic drinks from the bar. The room itself was GORGEOUS. The flowers were breathtaking. There was a harpist playing when we were there that truly set the mood. Palm Court Afternoon Tea is definately a vibe!

可以说是性价比很低了，除了充满历史感的建筑和好看的lobby基本一无是处。房间很小，设施也比较落伍。来参观一圈还行，住就不必啦。

房间小 不加入会员没有免费wifi 但整体还是很大气很干净的

#MPSA2016

（由 Google 翻译）从我踏入登记处的那一刻起，就受到了热情友好的接待，他们耐心解答了我的所有问题，并完全满足了我的期望。我被免费升级到了豪华特大床套房。这次旅行是为了庆祝我的生日，我的充电器坏了，客房部的凯伦立刻就帮我找到了新的。大堂茶点中心（酒吧）的服务员也确保我一切顺利，食物烹饪得恰到好处。我选择了水疗日，并被专人陪同前往预约地点。更棒的是！在我离开的最后一晚，我想在楼梯上以美丽的背景拍照，礼宾部也帮我安排好了！他们对细节的关注无可挑剔！我一定会再次光临。帕尔默之家❤️ （原文） From the moment I walked into registration I was greeted kindly, answering all my questions and meeting my expectations. I was upgraded to a King Deluxe Suite. It was a birthday trip, I broke my charger, Karen in housekeeping got me one right away. Armed at the lobby refreshment center (bar) made sure I was good and food cooked to perfection. I chose a spa day and was escorted to my appointment. Listen! My last evening I was coming in and wanted a picture on the stairs with the beautiful background and concierge took care of that too! The attention to detail was impeccable! I will definitely return. The Palmer House❤️

（由 Google 翻译）帕尔默豪斯酒店 - 伊利诺伊州芝加哥 我最近入住过芝加哥的帕尔默豪斯酒店，虽然这家酒店有其魅力，但很遗憾，我无法推荐它。 首先，酒店大堂和公共区域的确非常漂亮。历史悠久的建筑，装饰华丽，设计宏伟，令人印象深刻。酒店散发着一种旧世界的奢华气息，仿佛让人置身于芝加哥的历史长河之中。酒店地理位置也十分理想，位于市中心，附近餐饮和购物场所众多。 然而，房间的状况和服务水平却让我的入住体验大打折扣。房间虽然宽敞，但亟需翻新。家具陈旧，空气中弥漫着一股明显的霉味，即使开了空调一段时间也无济于事。作为一家标榜自己历史悠久的酒店，我期待的不仅仅是一些古董装饰。 至于酒店员工，我的体验则褒贬不一。虽然有些员工彬彬有礼，但另一些员工却显得冷漠甚至不屑一顾。客户服务是酒店业的重要组成部分，而这里的员工确实需要接受一些额外的培训，尤其是在待客之道方面。这令人遗憾，因为优质的服务能够真正提升入住体验，而这家酒店在这方面却差强人意。 总的来说，帕尔默豪斯酒店虽然潜力巨大，但并未达到我的预期。房间陈旧、霉味难闻、服务也差强人意，因此我不推荐入住这家酒店。芝加哥有很多其他酒店能提供更好的整体体验。 （原文） Palmer House Hotel - Chicago, IL I recently stayed at the Palmer House in Chicago, and while the hotel has its charms, I unfortunately can’t recommend it. First, the lobby and public spaces are undeniably beautiful. The historic architecture, with its ornate details and grand design, really stands out. The hotel exudes a sense of old-world luxury that makes it feel like you’ve stepped into a piece of Chicago’s history. The location is also ideal for those wanting to be in the heart of downtown, with plenty of dining and shopping nearby. However, my experience was marred by the condition of the room and the overall level of service. The rooms, while spacious, are in desperate need of updating. The furnishings felt old, and there was a noticeable musty odor in the air that didn’t seem to dissipate, even after the air conditioning was on for a while. For a hotel that touts itself as historic, I was hoping for more than just a few antique touches. As for the staff, it was a mixed experience. While some employees were polite, others seemed a bit indifferent or even dismissive. Customer service is a big part of the hospitality industry, and the staff here could really benefit from some additional training, especially when it comes to being friendly and approachable. It’s unfortunate, because great service can really elevate the experience, and here it fell short. Overall, while the Palmer House has a lot of potential, it didn’t meet my expectations. Between the outdated rooms, the musty smell, and the lackluster service, I wouldn’t recommend staying here. There are plenty of other hotels in Chicago that offer a better overall experience.

（由 Google 翻译）我们早上7点左右就到了，被告知必须支付75美元才能办理入住。前台解释说，如果中午12点再来，可以免收这笔费用。我们回来后，Shaquille帮我们升级了房间——他非常热情周到，让整个过程非常顺利。他还额外收费升级了我们的房间，还送了一张饮料和蛋糕的优惠券，作为我丈夫的生日礼物，这让我们的入住体验更加特别。 房间干净、宽敞、舒适。总而言之，这是一次美好的住宿体验，服务也很棒。 温馨提示：希尔顿酒店每天收取25美元的酒店费，其中包括10美元的餐厅消费券、10美元的洗衣消费券以及大约20美元的水疗中心消费券。我们主要在Lockwood Express酒店用我们的钱买了水和汽水。 （原文） We arrived early around 7am and were told check-in wasn’t available unless we paid $75 for early check-in. The front desk explained that the fee would be waived if we returned at 12 noon. When we came back, Shaquille assisted us—he was very accommodating and made the process smooth. He also upgraded our room for a fee and surprised us with a coupon for drinks and cake to celebrate my husband’s birthday, which made the stay extra special. The room itself was clean, spacious, and comfortable. Overall, a wonderful stay with great service. FYI: Hilton has a $25 per day hotel fee, which includes $10 credit at the restaurant, $10 laundry credit, and about $20 daily at the spa. We mostly used ours at Lockwood Express to grab water and soda.

（由 Google 翻译）起初，酒店环境优美，入住体验极佳。然而，随着时间的流逝，它却变成了一场噩梦。带着一个行动不便的成年子女，把所有行李搬到停车场，还要长途跋涉穿过马路，实在是一大挑战。我们本应享有并已付费的停车特权从未得到应用，每次离开时，我们都不得不在前台排长队等待新的停车票生效。我们的淋浴喷头坏了。我们三天只提供一卷厕纸，我们不得不三次打电话给前台，要求提供毛巾、清理垃圾和卫生纸，等了七个多小时才终于送来。礼宾部帮我们提供了电动轮椅的联系方式，我们把轮椅送回服务台后，轮椅竟然奇迹般地消失了。我花了无数个小时，打了无数个电话，从保安到服务台，再到经理，无所不包。我每天都打电话，已经两个多星期了，他们还没解决，只是告诉我，他们在摄像头里看到我把车还了，是另一家公司不小心拿走了，但他们既没有提供公司名称，也没有帮忙解决这个问题。退房的时候，我们被困在停车场里，我甚至把停车费收据都给了客人，结果等了15分钟，她却假装我在撒谎，打电话给前台，才把车放出来。绝对不会再住这里了！！价格这么高，真的不应该带来这么多麻烦。对于一家所谓的豪华酒店来说，这真是太令人失望了。 （原文） At first our experience was excellent as the hotel is beautiful. However, as it unfolded it became a nightmare. The parking garage and carrying all of our luggage across far distance and across a street was a challenge with a disabled adult child. The in and out parking privileges we were supposed to have and paid for - never applied and we had to wait in long lines at the front desk every time we left to get a new parking ticket validated. Our shower head was broken. We only had one roll of toilet paper provided for 3 days and we had to call the desk 3 times for more towels, trash removal and T.P. and waited over 7 hours for it to finally be delivered. The concierge helped us with contact info for a motorized wheelchair and upon return of it to the bell desk it miraculously disappeared. I’ve spent numerous hours and frustrating phone call upon phone call chasing people from security to the bell desk to managers. I have been calling daily and it’s been over 2 weeks with no resolve except to tell me that they see on camera I returned it and that a different company accidentally picked it up but have yet to provide the name of the company or help to resolve this matter. Then upon check out we were stuck inside the parking garage where I even provided the attendees with my receipt for paid in and out parking yet hat to wait 15 minutes to be released after she acted like I was lying and called the front desk. Would definitely never stay here again!! For the high price, it surely shouldn’t have come with so many headaches. For a supposed luxury hotel it sure did disappoint.

（由 Google 翻译）这是我们第一次在Nobu用餐，体验非常棒。这里菜品精致，寿司和饮品种类丰富，令人惊艳。 老板和服务员都很棒，非常乐于助人。他们甚至会根据你的喜好推荐菜品。 环境优美，优雅大方，是约会或与朋友聚会的绝佳去处。强烈建议提前预订。 （原文） It was a great experience at Nobu for us, was our first. It’s fine dining, amazing sushi options and drinks. Host and servers are very great and very helpful. They can even help you with the recommendations based on what you are looking for. Very beautiful ambiance, elegant and a great spot for a perfect date or with a group of friends. Highly recommend to make reservations ahead of time.

（由 Google 翻译）2025年9月9日第一次来这里。印象不太好。服务很棒！！氛围很棒！！柚子日落鸡尾酒一定要尝尝。烤蟹寿司卷很普通。辣金枪鱼也很普通。味噌鳕鱼太甜了。岩虾像棒棒虾一样，但还不错。黄瓜沙拉也不错。味噌汤有点太多了，但还可以接受。总而言之，我们不打算再来了。 （原文） First time here 9/9/25. We were not impressed. The service was great!! The ambiance is great!! The yuzu sunset cocktail is a must try. The baked crab maki sushi roll was basic. The spicy tuna was basic. The miso cod was too sweet. The rock shrimp is like a bang bang shrimp, But good. The cucumber salad was good as well. The miso soup had too much of something but tolerable. Overall, we don't plan on coming back.

（由 Google 翻译）周日我去了Nobu餐厅的早午餐自助餐。店员和所有员工都很棒。餐厅装修很漂亮，鸡尾酒也不错。但考虑到我们每人75++美元的价格，食物台实在让人失望。我觉得在这个价位，Nobu餐厅的品质和菜品可以更好一些。热食不太热，因为是预先烤好后放在加热灯下烤了一会儿，还没热透，还没新鲜，还得等着有人来拿。甜点还不错，但要注意防蚊蝇。我觉得这个价位去别家吃早午餐更划算。 （原文） I went to the brunch buffet at Nobu on Sunday. The host and all the staff are great. Place is nice decoration. Cocktail is good. Food station is not impressed at all for the price we paid 75 ++ per person. I think this price, Nobu could do better quality and options. Hot food it’s not hot as it’s pre cook and put under the heat lamp for a while until it’s not hot and fresh and still standing there until someone pick it up. Dessert is good enough but need to manage the flies. I think brunch somewhere else is better to pay this price.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ Nobu Chicago – 854 W Randolph St, Chicago, IL 60607 多么棒的用餐体验！✨ 从踏入餐厅的那一刻起，就能感受到现代、时尚、温馨的氛围。室内设计令人叹为观止——从精美的天花板细节到优雅的用餐空间，甚至洗手间，一切都显得经过精心设计。🌸 食物绝对令人惊艳。每一道菜都精心呈现，技艺精湛——新鲜、美味，令人难忘。🍣🥢 沙拉清爽均衡，刺身和特色菜精致而大胆，甜点（例如麻糬冰淇淋和绿茶甜点）更是锦上添花。🍵🍨 服务一流——周到、友好、专业。工作人员确保你感到宾至如归，不会感到匆忙，这真正提升了整个用餐体验。 👌 Nobu 是西环区一颗真正的瑰宝，该地区以其众多令人惊叹的餐厅而闻名。无论您是庆祝特殊场合、举办商务晚宴，还是只想犒劳自己一番，这里都是您的理想之选。如果您想体验芝加哥的顶级美食，强烈推荐这里。🌆❤️ （原文） ⭐️⭐️⭐️⭐️⭐️ Nobu Chicago – 854 W Randolph St, Chicago, IL 60607 What an incredible dining experience! ✨ From the moment you walk in, the atmosphere is modern, stylish, and welcoming. The interior design is stunning—from the beautiful ceiling details to the elegant dining spaces and even the restrooms, everything feels thoughtfully put together. 🌸 The food is absolutely amazing. Every dish is presented with care and artistry—fresh, flavorful, and unforgettable. 🍣🥢 The salads were crisp and well-balanced, the sashimi and specialty plates were delicate yet bold, and the desserts (like mochi ice cream and green tea delights) were the perfect finish. 🍵🍨 Service was top-notch—attentive, friendly, and professional. The staff makes sure you feel taken care of without being rushed, which really elevates the whole experience. 👌 Nobu is a true gem in the West Loop, an area already known for its amazing restaurants. Whether you’re celebrating a special occasion, having a business dinner, or just want to treat yourself to something extraordinary, this is definitely the place to go. Highly recommended if you want to enjoy some of the best that Chicago has to offer. 🌆❤️

（由 Google 翻译）价格不菲，但绝对惊艳！每一道菜都让人回味无穷。服务人员配合默契，让我们的用餐体验非常棒。每个人都热情友好。 对了，千万别错过柚子辣饮！甜度适中，层次丰富，和菜肴搭配得恰到好处。 （原文） Expen$ive, but amazing! Each dish had my taste buds craving more. The staff worked as a team to make our experience great. Everyone was delightful. P.s. don't pass on the yuzu spicy drink! It wasn't too sweet and hit many notes - paired well.

（由 Google 翻译）Nobu 的早午餐很不错。价格不菲，每位 75 美元，可以享用种类丰富的寿司和少量早餐。如果你是 AYCE 寿司的粉丝，我觉得这笔钱花得值。服务很周到，他们解答了我的过敏问题，我去拿更多食物的时候，他们甚至帮我叠好了餐巾。 （原文） Nobu brunch was good. It’s a steep $75 dollars per person for a good selection of sushi and small selection of breakfast items. I’d say it’s worth it if you are a fan of AYCE sushi. Service was attentive, they answered questions about allergies, and even folded my napkin when I went to get more food.

（由 Google 翻译）Nobu 的食物还不错，但不值这个价钱。75 美元的早午餐自助餐，我本来以为应该有更多种类、更美味的食物，结果却感觉种类有限，令人失望。亮点包括握寿司和生海鲜，新鲜且品质上乘，还有热食中的黑味噌鳕鱼。寿司卷味道一般，其他热食也令人失望——鸡肉和华夫饼寡淡无味，牛排嚼不动，早餐包子又脆又干。 甜点也参差不齐——芒果百香果奶冻非常出色，甜甜圈很好吃，其他的甜点要么太甜，要么口感怪怪的，令人失望。服务周到，环境也不错，但整体体验不值这个价钱。 （原文） Nobu’s food isn’t bad, but it’s not worth the price of entry. For $75, I’d expect a brunch buffet to have more variety and tastier fare - instead the offerings felt limited and underwhelming. Highlights include the nigiri and raw seafood, which were fresh and very high quality, and the black miso cod from the hot food selection. The maki were average, and the rest of the hot food was disappointing - the chicken and waffles were bland, steak was chewy, and the breakfast bao sandwich was crumbly and dry Desserts were inconsistent as well - the mango passionfruit panna cotta was exceptional, the donut was tasty, and the rest were disappointing for either being overly sweet or oddly textured. Service is attentive and the space is lovely, but the overall experience isn’t worth the cost

（由 Google 翻译）我每晚花了将近450美元，却几乎一无所获。入住时，酒店首先问我是否需要在原价基础上加价100美元升级，我当然拒绝了。然后，酒店竟然还大胆地要收3美元的瓶装水费。这感觉太贪婪了，酒店只想赚钱，而不是提供优质的服务。 我的房间又小又暗，在一个角落里，完全没有无线网络。而且，房间门几乎挡不住走廊里的噪音。 而且，房费里没有夜床服务，也没有全套早餐。只有一张20美元的代金券，可以去一家普通的餐厅，勉强够吃一顿简单的早餐。 此外，酒店没有浴缸，只有一个水压很差的淋浴间。我以前住过比这里好得多的酒店，价格只有这里的一半。 唯一的优点是房间干净，床也很舒服。 （原文） I paid nearly $450 a night and got nearly nothing for it. The first thing I was asked when checking in was if I wanted an upgrade for $100 a night on top of what I already paid, I of course rejected it. Then the hotel had the audacity to try to charge $3 for water bottles. It just felt greedy and a hotel more interested in taking my money instead of offering great service. The room I got was small and dark. In a corner with absolutely no wiev. Also the door to the room bearly kept noise from the corridor out. Also no turn down service or full breakfast included in the price. Just a $20 voucher to a mediocre restaurant, which bearly covered the cost of a light breakfast. Furthermore no bathtub. Just a shower with terrible water pressure. I have had way better hotel experiences for half the cost. The only plus was that the room was clean and the bed was comfortable.

（由 Google 翻译）我入住的是芝加哥希尔顿伦敦豪斯酒店，这家酒店真是顶级之选。地理位置优越，景色迷人，从上到下都一尘不染——我的入住体验堪称完美，完全符合五星级标准。（一个小建议：以后可以增设美发沙龙和水疗中心！😄） 我特别想表扬一位出色的客房服务团队成员，Equathy，她在9楼工作。虽然因为行程安排，我好几天没见到她了，但当我走出房间的那一刻，她就叫出了我的全名——而我们之前素未谋面。考虑到她每天要接待那么多客人，她如此细致周到、真诚关怀的态度着实让我印象深刻。 她热情、友善、专业，而且心地善良。我还得知她的生日是平安夜，所以我想祝她生日快乐，圣诞快乐。能够当面感谢她，我感到非常荣幸。 像她这样的员工真是难得一见。我衷心希望酒店能够认可她的奉献精神并表彰她——她堪称服务至上的典范。 谢谢你，Equathy。你让我的住宿体验无比难忘，我希望酒店能够看到你带来的巨大价值。❤️ （原文） I stayed at the Hilton LondonHouse Chicago, and this hotel is truly top-tier. Beautiful location, stunning views, and extremely clean from top to bottom — everything about my stay felt like a true 5-star experience. (Small suggestion: add a hair salon and spa one day! 😄) I especially want to recognize an exceptional housekeeping team member, Equathy, who was working on the 9th floor. Even though I hadn’t seen her for a couple of days due to my schedule, the moment I stepped out of my room she greeted me by my full name — and we had never met before. With the number of guests she sees daily, that level of attentiveness and genuine care left such an impression on me. She is warm, kind, professional, and truly a beautiful soul. I also learned her birthday is on Christmas Eve, so I want to wish her a very Happy Birthday and Merry Christmas. It meant so much to thank her in person. Employees like her are rare. I sincerely hope the hotel recognizes her dedication and celebrates her — she is the definition of going above and beyond. Thank you, Equathy. You made my stay unforgettable, and I hope the hotel sees the incredible value you bring. ❤️

（由 Google 翻译）为什么只给两星？酒店位置确实不错，离很多地方都很近，步行即可到达。员工都非常热情友好，乐于助人。房间装修现代精致。那么，为什么只给两星呢？因为这家酒店处处都要额外收费！从水费到景观费，无一例外！除非你想成为众人瞩目的焦点或者对着另一面墙，否则最好一直拉着窗帘。单就地理位置而言，房间的价格根本不值这个价。附近有很多其他选择！而且，水费也要收费！ （原文） Why only two stars? The location is great as its close to so many places and easy walk to things. The staff are all extremely helpful and pleasant. The rooms decor is modern and nicely done. So why the two stars? BECAUSE this hotel will nickel and dime you for everything! From water to views! Be prepared to keep your blinds closed unless you want to be on display or look upon another wall. The rates for the rooms is NOT worth the price just for the location. There's so many other options in the area! And you'll pay for water!

（由 Google 翻译）为了庆祝我的周年纪念日，我预订了按摩和面部护理，期待着一次轻松惬意的高端水疗体验——可惜，结果远非如此。 我到达时（按照要求提前15分钟到达），没有人接待我，我们尴尬地等了一会儿才被接待。我想在服务前喝点茶，但水壶没了，却没有茶。 做面部护理时，蒸汽烫得我脸部难受，即使我要求调整，也不得不自己挪动。护理师的手机连接着音乐，所以每条短信都会“叮”的一声打断护理，让我无法完全放松。她整个过程都相当粗暴，我能清楚地听到附近另一位理疗师打扫卫生和倒垃圾的声音。同样的问题也发生在我的按摩过程中——面部护理师在我躺在按摩床上时还在清洁。 我特别要求重点按摩我的中背部，用力按压。尽管我提醒了两次，但按摩效果基本上就像轻轻的油按摩，几乎没有针对性地进行按摩。 总的来说，这次体验感觉很不专业，远低于我对伦敦之家和风城按摩店的预期。环境、氛围和服务质量都达不到标准。最后，房间试图遮盖墙壁以免受损，但效果确实不佳。 很遗憾，我不会推荐这家水疗中心，也不会想要一张免费报销的优惠券。 别在这里浪费钱了。 （原文） I booked a massage and facial to celebrate my anniversary, expecting a relaxing, high-end spa experience — unfortunately, it was far from that. Upon arrival (15 minutes early, as requested), no one greeted me, and we waited awkwardly before being acknowledged. I wanted to enjoy some tea before my service, but there were no tea options available despite a kettle being out. During my facial, the steam was uncomfortably hot on my face, and even after asking for an adjustment, I had to move it myself. The provider’s phone was connected to the music, so every text message interrupted the treatment with a “ding,” making it impossible to fully relax. She was also quite heavy-handed throughout, and I could clearly hear another therapist cleaning and emptying trash nearby. The same issue happened during my massage — the facial provider was cleaning while I was on the table. I had specifically requested focus on my mid-back with firm pressure. Despite reminding the therapist twice, the massage mostly performed like light oil rubbing with little targeted work. Overall, this experience felt unprofessional and far below the standard I expected from London House and Windy City Massage. The setting, ambiance, and service quality all missed the mark. Lastly, the rooms tried to hide the wall from damage, but definitely did not do a good job. Unfortunately, I cannot recommend this spa nor would I want a voucher for a free reimbursement. DONT WASTE YOUR MONEY HERE

（由 Google 翻译）作为当地人，我和表弟决定入住伦敦之家，享受一段远离工作、孩子和日常压力的放松之旅。结果，这真是我们体验过的最奢华、最宁静的住宿之一！特别感谢为我们办理入住的那位热情友好的女士——她从一开始就让我们感到宾至如归。我们住在20楼，可以欣赏到壮丽的河景，房间一尘不染，床铺也舒适无比。 唯一的小问题是第一天晚上走廊里其他客人有些吵闹，但这并没有影响我们接下来的住宿体验。我绝对会向所有寻求轻松高端体验的人推荐伦敦之家。 说到屋顶，夜景很美，但不知道座位需要预订，这有点不方便——我们不得不像其他人一样等着拍照和找个位置。作为酒店客人，如果能有更多房间就好了。不过，白天的屋顶体验要好得多，而且非常愉快！ （原文） As locals, my cousin and I decided to stay at the London House for a relaxing getaway from work, kids, and everyday stress. It turned out to be one of the most luxurious and restful stays we’ve ever had! A special thank-you to the lovely lady who checked us in — she made us feel very welcome from the start. We stayed on the 20th floor with a stunning river view, and our room was spotless with incredibly comfortable beds. The only minor issue was some noise in the hallway on the first night from other guests, but it didn’t affect the rest of our stay. I would absolutely recommend London House to anyone looking for a relaxing, upscale experience. Regarding the rooftop, the nighttime view is beautiful, but it was a bit inconvenient not knowing that reservations were required for seating — we had to wait around like everyone else just to get a photo and a spot to stand. As hotel guests, it would have been nice to have a bit more accommodation. However, the daytime rooftop experience was far better and highly enjoyable!

（由 Google 翻译）地理位置优越，位于市中心，就在河滨步道对面。非常安全，步行即可到达，所有所需设施触手可及。 Frankie 帮我们规划了第一次来这里度假的安排，他真是太棒了！我跟他说外面很热，他甚至送了一台箱式风扇过来，我们在城里闲逛的时候把房间的空调关了（我们当时是自动模式，而不是开启模式）。 几点小抱怨： 健身房很棒，凉爽宜人，有很多健身器材，非常漂亮……但是！健身房里没有洗手间。洗手间在另一层楼，比较远，或者在你的房间里。 还有一个小问题，而且肯定是针对我们住的大床房（我相信套房会更好）。房间里没有太多地方可以放个人物品。浴室的盥洗台很小，房间里的小架子上摆满了装饰品。房间里有很多空余空间，可以放桌子或架子。但房间看起来很漂亮。 （原文） Beautiful location, in the heart of the city right across from the riverwalk. Very safe, walkable and everything you need is right at your fingertips. Frankie helped us figure out what to do while we vacationed here for the first time, and he was amazing! He even sent up a box fan when I mentioned it was hot out and the room a/c turned off while we were wandering the city (we had it on Auto, not On). A couple complaints: The gym is amazing and nice and cool, has tons of equipment and absolutely lovely... BUT! There is no restroom for folks using the gym. There is one on a different floor far-ish away, or the one in your room. And a relatively minor nitpick and definitely specific to the King Room we got (I'm sure the suites are better). There aren't very many places to put your personal items in the room. The bathroom vanity is tiny, the small shelving available in the room is full of decorative items. Lots of empty space in the room that could have tables or shelves. But the room is lovely to look at.

（由 Google 翻译）我非常喜欢住在伦敦之家酒店。酒店有个小地方可以停车卸行李，不过最好还是让行李员帮忙。大堂在二楼。酒店虽小，但非常漂亮。我觉得员工非常友善，也很乐于助人。房间舒适干净，在我看来略小，但毕竟是芝加哥这样的大城市。床非常舒服。浴室也很现代化，很干净。我们点了客房服务，食物非常美味，而且很快就送到了。酒店位置绝佳，就在瓦克大道和密歇根大道的拐角处，靠近河滨步道。附近有很多景点。 （原文） I loved staying at the london house. There is a small place to pull up and get out and unload ur things but just have the bell man help you. Lobby is second floor. Small hotel but very beautiful. I thought the staff were very nice and helpful with my requests. The rooms are pleasant, clean and comfortable, in my opinion slightly small yes, but it’s chicago big city. Beds are extremely comfortable. I thought the bathrooms were modern and clean. We had room service and food was really delicious and not long wait. The location is perfect right on the corner of wacker and michigan ave by river walk. Close to lots of sight seeing.

Be sure to check your credit card bill after staying in this Hotel. This Hilton Chicago Hotel had made an unauthorized charge to my credit card after I checked out. There was an stranger shopped at the coffee shop(Herb N' Kitchen) on the 1st floor, with "My room number" and the stranger's "Signature". The Hotel did not check the signature on the receipt, which was different to my signature, and made an unauthorized charge to my credit card. I had sent several e-mails to the Hotel's manager Tomas Garcia, and emphasized that the signature on the receipt was not mine. However, I did not got any refund to my credit card. Please remember to check your credit card bill after staying this Hilton Chicago Hotel! 入住這間希爾頓芝加哥飯店後請務必檢查您的信用卡帳單。 這​​家芝加哥希爾頓酒店在我退房後，對我的信用卡刷了一筆未經授權的消費。 有個陌生人在一樓咖啡廳（Herb N' Kitchen），使用「我的房間號碼」和陌生人的「簽名」消費。 這間飯店沒有檢查收據上的簽名 (那個簽名與我的簽名不同)，未確認該消費簽單上並非我簽名，就從我的信用卡上扣款。 我跟酒店經理Tomas Garcia發了幾封電子郵件，並強調收據上的簽名不是我的。但是我的信用卡沒有收到任何退款。 提醒各位旅客，入住芝加哥希爾頓酒店後請記得檢查您的信用卡帳單！

环境挺好的，客房视野开阔，价格还是可以接受的

（由 Google 翻译）几周前，我和未婚夫在芝加哥旅行时入住了这家酒店，说我们印象深刻一点也不过分！芝加哥希尔顿酒店真是精通服务艺术。走进酒店，每个人都热情友好，乐于助人，尤其是为我们办理入住的那位男士。大堂美轮美奂，建筑背后的历史也展现得淋漓尽致，这一点我非常喜欢，因为我非常喜欢历史建筑。酒店的设施也很棒，有一家星巴克和多家餐厅。他们的超市货品丰富，我们每天都充分利用了金卡会员的餐饮积分！最令人印象深刻的是，前台送了一瓶免费的葡萄酒和一些巧克力草莓来庆祝我们的订婚（订婚发生在旅行期间！）。我非常高兴，整个入住体验非常棒。酒店位于市中心，步行即可到达市中心的各个角落！美丽的景色、精美的设施、乐于助人的员工，这家酒店真是应有尽有！ （原文） Me and my fiancé stayed here a couple of weeks ago on our trip to chicago and to say we were impressed would be an understatement! The Hilton Chicago has truly mastered the art of service. Upon walking in everyone was kind and helpful, especially the man that checked us into our room. The lobby is absolutely gorgeous and the history behind the building is highlighted which I loved as I am a big fan of historical buildings. The amenities were great as well with a starbucks and multiple restaurants available. Their market was incredibly well stocked so we made good use of our gold member food and beverage credit each day! The most impressive part of our stay is that the front desk delivered us a complimentary bottle of wine and some chocolate strawberries to celebrate our engagement (which happened during the trip!). I was so delighted, the whole stay was an amazing experience. The hotel is centrally located so we were able to walk everywhere downtown as well! Gorgeous views, beautiful facilities, helpful staff, this hotel truly has it all!

（由 Google 翻译）总的来说，这次在希尔顿酒店的住宿体验非常棒！前台的罗伯特非常热情周到，帮我们提前办理了入住。他还帮我们安排了一间楼层更高的房间，而且房间还有第二个卫生间！非常感谢罗伯特！房间很棒，可以欣赏到美丽的湖景，而且非常宽敞。 我们购买的套餐不包含健身房，需要额外付费，每天18美元。不过，如果你想锻炼，健身房的设施非常齐全（甚至还有杠铃和举重台），还有一个小型室内跑道。付费后可以全天使用。 我和朋友们都喜欢散步，所以步行1英里（约1.6公里）去“云门”（The Bean）一点也不觉得累！大约20分钟就能走到，湖边的景色非常漂亮！路很直，很容易找到路。 从保安到前台，每个人都非常友善！感谢你们在芝加哥提供的美好住宿体验！下次还会再来！ （原文） Overall an amazing stay at this Hilton location! Robert at the front desk was so helpful and he got us checked in early. He even got us a room that was on a higher floor and a second bathroom!! Big shoutout and thank you to Robert :) It was great and the room had beautiful views of the lake + very spacious. Gym wasn’t included with the package we purchased but $18/day. But if you want to workout, the amenities are really nice (even barbells and platform) and a mini indoor track. You have access for full day if you pay. My friends and I enjoy walking so the 1 mile walk to the bean wasn’t bad at all! About 20 minutes and the water side is so pretty! It’s just a straight walk and not hard to navigate. Everyone was very kind, from security to reception! Thank you for a great stay here in Chicago! Will come again :)

（由 Google 翻译）作为一家国际航空公司的机长，我在过去35年里有幸入住过许多不同的酒店。 芝加哥的这家酒店在各个方面都独具特色。除了规模宏大、紧邻密歇根湖畔之外，我还对它的历史深感兴趣。在一楼，您可以阅读美国总统的信件；在电梯里，您可以了解到这家酒店如何屡次成为美国历史的一部分。 酒店的员工也值得特别表扬。我发现他们的工作效率极高，而且非常友好。举个入住的例子来说明这一点： 昨天，我们经过10个小时的飞行，疲惫不堪地抵达酒店。Carsarra女士在前台热情地接待了我们。她不仅为全体机组人员准备好了房间，还为我们准备好了钥匙，并打印了酒店和城市的信息。她面带友好的微笑，热情洋溢地将文件和钥匙递给我们。当然，许多机组人员也提出了很多问题，Carsarra女士都以友好的态度和微笑一一解答了。我们走向电梯时，一直在谈论她无比的友善，非常高兴，到达几分钟后，我们就可以回到房间休息了。 Carsarra 女士，继续努力！ （原文） As captain of an international airline, I have had the opportunity to stay at many different hotels over the past 35 years. The hotel in Chicago is unique in every respect. In addition to its size and location directly on Lake Michigan, I also enjoy the history of this establishment. On the ground floor, you can read letters from American presidents, and in the lift, you can read about how this hotel has repeatedly become part of US history. The staff also deserve a special mention. I find the employees to be particularly efficient and friendly. Let me illustrate this with an example from check-in: We arrived at the hotel yesterday after a 10-hour flight, exhausted. We were greeted at reception by Ms Carsarra. Not only were the rooms prepared for the entire crew, but the keys were ready and information about the hotel and city was printed out. She looked at us with a friendly smile and handed us the documents and keys with an overwhelming smile and radiant friendliness. Of course, many crew members had lots of questions, all of which were answered by Ms Carsarra in a friendly manner and with a smile. As we walked to the lift, we talked about her overwhelming friendliness, delighted, and were able to relax in our rooms just a few minutes after our arrival. Ms Carsarra, keep up the good work!

（由 Google 翻译）我要特别感谢前台的Hannah🙏🏻 她真的让我的住宿体验变得无比美好，也让我的生日周末变得格外难忘🥰 第一次入住时，我被分配到的房间并没有我期待的景色。于是我下楼询问是否有可能在生日当天早上醒来就能看到密歇根湖的景色。 Hannah非常友善体贴。她没有催促我，而是认真倾听我的需求。她帮我找到了一间拥有三扇窗户、视野极佳的漂亮房间，这正是我想要的！ 我还提到我不知道怎么打开之前房间的灯。 她立刻就帮我解决了这个问题。 等我到达新房间时，灯已经亮着了。这只是件小事，却让我感到宾至如归，倍受关怀🤗 汉娜专业、热情，而且真心实意地帮助了我✨ 希尔顿酒店能拥有她真是幸运，我真心希望她能因如此对待客人而获得认可。 感谢您让我的入住体验如此美好✨ （原文） I wanted to leave a special thank you to Hannah at the front desk🙏🏻 She honestly made my stay so much better and turned my birthday weekend into something really special 🥰 When I checked in the first time, the room I got didn’t have the view I hoped for. I came back downstairs and asked if there was any chance I could wake up to a view of Lake Michigan on my Birthday morning. Hannah was so kind and understanding. She didn’t rush me, she really listened. She found a beautiful room with three windows and a great view, exactly what I wanted!! I also mentioned that I wasn’t sure how to turn on the lights in the previous room. And she took care of that immediately. By the time I got to the new room, the lights were already on. It was such a small thing, but it made me feel so welcomed and taken care of 🤗 Hannah was professional, warm, and genuinely helpful ✨ Hilton is lucky to have her, and I really hope she gets recognized for the way she treats guests. Thank you for making my stay wonderful ✨

（由 Google 翻译）我们第一次入住芝加哥希尔顿酒店，酒店员工的服务和酒店本身的品质都给我们留下了极其深刻的印象。每一位员工都热情友好，乐于助人。从前台接待员罗伯特帮我们办理入住并安排了一间很棒的房间，到在壁炉旁的酒吧里为我们提供饮品的杰曼，再到那位帮我们叫出租车回机场的可爱门童（可惜我没记住他的名字），以及我们在入住期间遇到的所有其他工作人员，都让我们倍感宾至如归。度假期间我们往往会忽略很多细节，但芝加哥希尔顿酒店的客户服务水平绝对是我们今后衡量酒店的标准！我们迫不及待地想要再次入住！ （原文） For our first visit to the Hilton Chicago, we were absolutely beyond impressed with the service of the staff and the quality of the hotel. Every single staffer was friendly and seemed genuinely happy to help. From Robert checking us in at the front desk and getting us an amazing room, Germain keeping our drinks filled in the bar at the fireplace to the wonderful doorman (I missed his name sadly) securing us a cab back to the airport and everyone else we had the pleasure of chatting with through our stay. We will overlook a lot on a vacation but the level of customer service at the Hilton Chicago is the benchmark that we will be using as the measurement going forward! We can't wait to come back for another visit!!

楼比较旧

一般

（由 Google 翻译）总的来说，这是我在芝加哥最喜欢的万豪酒店之一。我特别喜欢，以至于这次旅行我全家都预订了这里。 住宿体验很棒，服务也很友好。休息室的早餐很棒，酒店环境也很漂亮，很有趣。 不过房间需要改进一下。万豪酒店典型的暖通空调系统根本坏了。房间一直很冷，他们也没能帮我们修好。说实话，我们一再要求他们修，他们也没试过。 前台工作人员非常出色，非常友善热情。 （原文） This is generally one of my favorite Marriotts in Chicago. So much so, that I booked my whole team here for this visit. Good stay with friendly service. The lounge has a great breakfast and the hotel is just lovely and fun. The rooms need work, however. They have the typical Marriott HVAC system that just doesn’t work. The room was freezing the whole time and they could not help us get it fixed. In honestly, they didn’t even try after repeated requests. Front desk staff were exceptional and unbelievably kind and friendly.

（由 Google 翻译）虽然地理位置优越，周边有很多便利设施，但附近的其他酒店也都一样，而且服务和员工都比这家好得多。坦白说，工作人员粗鲁无礼，对一切都采取防御态度，尽管我从未向他们抱怨过，但他们表现得像是准备好了要吵架一样。房间视野还不错，但也仅此而已。床上用品有污渍，WiFi也坏了。我以为我没有买，因为它根本没用，但很遗憾，用了也没用，因为无论如何都要收费。我不太满意，下次如果可以的话，我可能会选择步行范围内的其他十几家酒店。 （原文） While the location is great with lots around so is every other hotel nearby and they have far better service and staff. Quite frankly the staff were weirdly rude and defensive about everything even though at no point did I complain to them but they acted like they were prepped for an argument. Room had a decent view but that’s about it. The bedding had stains and the WiFi did not work. I thought I hadn’t purchased it because it didn’t work but using it does not matter unfortunately since you will be charged regardless. Not thrilled and would probably stay at any of the other dozen hotels in walking distance next time if I can

（由 Google 翻译）优点 - 地理位置优越 - 餐厅环境优美，前厅区域也很漂亮。 - 我见过最好的酒店健身房。设施齐全，配备了较新的健身器材，甚至还有单独的健身室可以上动感单车课。 - 房间装饰现代明亮，落地窗几乎延伸到天花板。 - 前台服务。我跟Miguel提到了以下问题，他立即记了下来，询问是否可以派清洁工到房间，并道了歉。然而，清洁工仍然没有清理床底，毛球仍然残留。我又问了一次，情况还是一样……前台很细心，但清洁工没有清理我要求清理的那个区域（床底）。 缺点 - 房间地板很脏。显然没有吸尘。请看照片，床底周围有镊子、包装纸和零星的灰尘。 - 没有免费早餐或欢乐时光 - 没有洗衣机烘干机房 （原文） Pros - Prime location - Beautiful dining, front lobby area. - Best hotel gym I’ve ever seen. Literally full sized with newer machines and even a separate room for bike classes. - Room decor is modern, bright with huge floor to nearly ceiling windows. - Front Desk Service. I spoke to Miguel about the issue below and he immediately wrote it down, asked if he could send cleaners to the room and apologized. However, the cleaners still did not vacuum under the bed and the hairballs remained. I asked a second time and the same…front desk was attentive but the cleaners did not clean the specific area I asked for (under the bed). Cons - Dirty room floor. It clearly had not been vacuumed. See photo for the tweezers, wrappers and random dirt around the base of the bed. - No complimentary breakfast or happy hour - No washer dryer room

（由 Google 翻译）我对这家酒店赞不绝口。从热情的入住体验，到配备一流设施的超级洁净客房，以及芝加哥壮丽大道的壮丽景色，我的整个入住体验都堪称完美。酒店地理位置优越，位于市中心，靠近主要景点。所有与我互动的员工都非常友好。客房清洁人员也非常亲切友好。 （原文） No puedo sino decir maravillas de este Hotel. Toda mi estancia fue perfecta, desde el check in acogedor, la habitación super limpia, con las mejores comodidades y con unas vistas sobre el Magnificent Mile de Chicago de cortar la respiración. La localización es inmejorable, muy central y cerca de lo más importante. Todos los funcionarios con quien interactué fueron súper amables. La funcionaria encargada de la limpieza de la habitación fue extremadamente amable y simpática conmigo.

（由 Google 翻译）酒店本身很棒——房间干净，员工服务周到，一如万豪酒店一贯的高水准。然而，我最近得知该酒店正在为美国移民及海关执法局（ICE）的官员提供住宿。我理解每个企业都有自己的选择，但我希望万豪酒店能够考虑这种合作关系会对普通住客的舒适度和信任度产生怎样的影响。 （原文） The hotel itself is great — clean rooms, good staff, and quality service, as expected from Marriott. However, I recently learned that the property is providing accommodations to ICE agents. While I understand every business makes its own choices. I hope Marriott considers how such partnerships affect the comfort and trust of their regular visitors.

（由 Google 翻译）我和丈夫经常去芝加哥探亲，过去五年我们一直住在丽思卡尔顿酒店。但在读到芝加哥市中心万丽酒店的所有好评后，我们决定在今年五月尝试一下——今年我们已经来了三次了！ 从我们下车的那一刻起，代客泊车团队就热情地迎接了我们，为我们的入住体验奠定了基调。我们遇到的每一位员工都专业热情，乐于解答我们的任何问题或要求。真正令人印象深刻的是前台工作人员——TJ、Judy 和 Manal。她们每个人都竭尽全力确保我们得到所需的一切。尤其是 Manal，她的善良、专业和真诚的关怀给我们留下了深刻的印象。她总是让我们感到被重视，就像在家一样。 酒店本身地理位置优越，靠近芝加哥的许多热门景点，但真正让这里与众不同的是这里的工作人员。在体验了团队，尤其是TJ、Judy和Manal的优质服务和关怀之后，我们决定，以后每次回芝加哥，这里都是我们的首选。 感谢万丽团队，让我们的每一次入住都如此难忘——你们真的赢得了我们的心！ （原文） My husband and I have been traveling to Chicago often to visit family, and for the last five years we always stayed at The Ritz-Carlton. But after reading all the wonderful reviews about the Renaissance Chicago Downtown Hotel, we decided to give it a try this past May—and we’ve already returned three times this year! From the very first moment we pulled up, the valet team greeted us warmly and set the tone for our stay. Every staff member we encountered was professional, welcoming, and eager to help with any questions or requests. What truly stood out were the incredible front desk staff—TJ, Judy, and Manal. Each of them went above and beyond to make sure we had everything we needed. Manal, especially, impressed us with her kindness, professionalism, and genuine care. She always made us feel valued and at home. The hotel itself is in a fantastic location, close to so many of Chicago’s best attractions, but it’s really the people here that make it special. After experiencing the level of service and care from the team, especially TJ, Judy, and Manal, we’ve decided this is the only place we’ll stay whenever we return to Chicago. Thank you to the Renaissance team for making each of our stays so memorable—you’ve truly won our hearts!

（由 Google 翻译）我在芝加哥市中心万丽酒店度过了一段美好的时光。酒店地理位置优越，位于市中心，步行即可到达河畔、千禧公园、购物中心和众多一流餐厅。酒店本身现代时尚，从您步入的那一刻起，就弥漫着清新高档的氛围。 一切都一尘不染，对清洁细节的关注尤为突出。我的房间宽敞舒适，设计时尚现代，既温馨又奢华。 工作人员专业周到，让整个入住体验变得顺畅无阻。从入住到退房，一切都顺畅而温馨。 总而言之，如果您正在寻找一家干净、现代且位于芝加哥市中心的酒店，这里是您的不二之选。下次旅行我一定会再次入住！ （原文） I had a fantastic stay at the Renaissance Chicago Downtown Hotel. The location could not be better—right in the heart of the city, within walking distance to the river, Millennium Park, shopping, and plenty of great restaurants. The hotel itself feels modern and stylish, with a fresh, upscale vibe from the moment you walk in. Everything was spotless, and the attention to detail in cleanliness really stood out. My room was spacious, comfortable, and designed with a sleek, contemporary touch that made it feel both inviting and luxurious. Staff were professional and attentive, making the whole experience seamless. From check-in to check-out, everything was smooth and welcoming. Overall, this is a perfect choice if you’re looking for a clean, modern, and centrally located hotel in Chicago. I’ll definitely be returning on my next trip!

（由 Google 翻译）我们在芝加哥市中心万丽酒店（Renaissance Chicago Downtown Hotel）的独立日周住宿体验棒极了，满意度高达99%。以下几个亮点让我们的体验难以忘怀： 1. 我们非常感谢酒店的夜间升级奖励，这让我们得以入住一间可以欣赏迷人河景的转角套房。 2. 房间干净整洁，营造出非常舒适的环境。 3. 大堂设计精美，时尚温馨。 4. 俱乐部酒廊虽然菜品种类不多，但提供高品质的美味佳肴。早餐时段人潮拥挤，但工作人员高效专业地处理了客人，我们对此深表感谢。 唯一不足的是，入住时没有解释每晚30美元的目的地费用（包含15美元的每日酒店消费额度）。遗憾的是，我们在入住时并没有被告知这一点，直到入住第三天才从之前一位客人的点评中得知。我们询问前台后，被告知积分每天中午到期，不可结转——这一点确实应该在入住时明确说明，以确保客人能够充分利用这项优惠。 除此之外，我们的体验非常棒，以后很乐意再次光临。感谢您的热情款待！ （原文） Our stay during the Independence Day week at the Renaissance Chicago Downtown Hotel was absolutely fantastic and 99% satisfying. A few highlights that made our experience memorable: 1. We truly appreciated the Nightly Upgrade Rewards, which allowed us to stay in a corner suite with a stunning river view. 2. The room was clean and well-organized, creating a very comfortable environment. 3. The lobby was beautifully designed with a stylish and welcoming atmosphere. 4. The Club Lounge, although not extensive in food variety, offered high-quality and delicious selections. It was quite busy during breakfast hours, but the staff handled the crowd efficiently and professionally, which we really appreciated. The only 1% downside was the lack of explanation at check-in regarding the $30 destination fee per night, which includes a $15 daily hotel credit. Unfortunately, we were not informed about this at check-in, and only learned about it from a previous guest’s review on the third day of our stay. Upon asking the front desk, we were told that the credit expires at noon each day and does not roll over — something that really should be clearly explained at check-in to ensure guests can make full use of the benefit. Aside from that, we had a truly wonderful experience and would gladly return in the future. Thank you for the great hospitality!

（由 Google 翻译）酒店美得令人难以置信！这是我们第二次入住，每次工作人员都竭尽全力满足我们的每一个要求，甚至更多。这是我们住过的最舒适、最放松的一次。酒店地理位置优越，我们入住的是一间可以欣赏河景的豪华套房。我们强烈推荐这家酒店，迫不及待地想再来！ （原文） INCREDIBLE and beautiful hotel! It was our second stay and both times the staff went above and beyond to meet our every request and then some. It is one of the most comfortable and relaxing stays that we've ever had. It is in an amazing location and we had a magnificent suite with a river view. We highly recommend this hotel and cannot wait to be back!

（由 Google 翻译）我们在市中心万丽酒店度过了一段美好的时光。酒吧和公共区域都很棒——整个酒店的氛围和服务都很棒。唯一的缺点是房间需要翻新一下，因为它们仍然采用传统的浴缸上方淋浴的设计。总的来说，这是一次很棒的住宿，一定会再来的！ （原文） We had an amazing time at the Marriott Renaissance Downtown. The bars and common areas are fantastic — great atmosphere and service throughout the hotel. The only downside is that the rooms could use a bit of updating, as they still have the traditional shower-over-tub setup. Overall, a great stay and would definitely return!

（由 Google 翻译）我对芝加哥市中心万丽酒店的体验非常失望。我们通过电话取消了预订，但酒店仍然收取了未入住费，并且拒绝取消。 当我再次联系酒店时，他们告诉我系统中“没有记录”，所以费用仍然有效。他们没有进行任何调查，没有丝毫灵活处理，也没有任何补偿措施。作为一家万豪旗下的大型商务酒店，这种做法显得非常生硬和冷漠。 我的团队经常前往芝加哥，多年来我们也为万豪酒店带来了很多业务，但这次的经历让我们决定以后不会再入住这家酒店，我们会选择其他酒店。附近还有其他酒店，例如芝加哥威特酒店（希尔顿旗下酒店）和芝加哥朗廷酒店，它们的整体体验和服务都远胜于这家。 如果您是经常出差的商务人士，并且期望获得可靠的服务和公平的待遇，我建议您在预订这家酒店之前三思。 （原文） I had a very disappointing experience with the Renaissance Chicago Downtown. We had a reservation that was canceled by phone, yet the hotel still charged a no-show fee and refused to remove it. When I followed up, I was told there was “no record” in their system, so the charge would stand. No real effort to investigate, no flexibility, and no goodwill gesture. For a major business hotel under the Marriott brand, this felt rigid and dismissive. My team travels to Chicago regularly and we’ve directed a lot of business to Marriott over the years, but after this experience, we will not be staying at this property again and will be taking our business elsewhere. There are other hotels in the same area, like theWit Chicago, a Hilton Hotel, and The Langham, Chicago, which offer a much better overall experience and service. If you’re a frequent or corporate traveler expecting reliable service and fair treatment, I would think twice before booking here.

（由 Google 翻译）地理位置优越，服务一流。抵达时接待非常热情。认可我的万豪身份。休息室非常适合享用早餐和晚餐/小吃。地理位置优越，步行即可到达主要景点。非常安全干净！我们还会再来的。 （原文） Great location and excellent service. Greeting upon arrival was very nice. Recognized my Marriott status. Lounge is very nice for breakfast and dinner/snack. Location is great for walking to the main sites. Very safe and clean! We will return.

应该很不错啊

（由 Google 翻译）第一天，淋浴不排水，脚踝沾满水，我妻子无法使用淋浴。 维修人员来修理，但窗户的窗帘没有被触及，尽管我要求对其进行处理。 第二天，淋浴排水仍然很慢，脚踝深在水里，但最终还是排水了，妻子可以在排水后淋浴，她的脚踝也湿透了。 让前台知道。 房间没有打扫干净。客房服务员说我一定是把免打扰灯打开了（我没有）。前台经理告诉我他很抱歉，并给了我他的名片，上面写着“如果您选择再次入住我们酒店，请给我打电话，我会亲自为您预订，并确保您的住宿是完美的”。 对于 1,500 美元的两晚住宿，我本希望能得到某种方式的补偿。早餐就能解决整个问题。 ***根据记录，特朗普酒店在过去的住宿体验中表现出色。下次在芝加哥我想​​我会尝试别的东西。 （原文） Day 1, shower not draining, ankles covered in water, my wife could not use shower. Maintenance came to repair, but Window drape off its track not touched though I requested it be taken care of. Day 2, shower still VERY slow to drain and ankle deep in water but did drain eventually, wife able to shower after it drained, she too got ankle soaking. Let front desk know. Room was not cleaned. Housekeeping said that I must have left the DND light on (which I did not). Manager of front desk told me he was sorry and gave me his card saying "Call me if you choose to stay with us again, and I'll make your reservation myself and make sure your stay is perfect". For a $1,500 two night stay I would have expected to be compensated in some way. Breakfast would have solved the whole thing. ***For the record, Trump properties have been great in past stays. In Chicago next time I think I'll try something else.

（由 Google 翻译）真的太棒了！我爱死浴室了！房间好大，你看得出来！景色美极了，迷你吧也储备齐全！注意，后面100码外就有一家沃尔格林药店，面朝河流！整体感觉很棒！我爱死它了。 （原文） Seriously amazing! I love the bathroom!!!!! Huge room as you can see! The view is amazing and a completely stocked mini bar! Note there is a Walgreens close by about 100 yards out the backside facing the river! Overall fancy! I love it.

（由 Google 翻译）这家酒店的氛围让我惊喜不已。员工热情好客。地理位置也值得推荐。 （原文） I was surprised by the vibe of this hotel. The staff is so warm and welcoming. Recommended for the location as well.

（由 Google 翻译）顶层的酒吧非常棒，饮料也非常好！ （原文） Bar on top amazing and drinks were really good!

（由 Google 翻译）Alex 做得太棒了。食物棒极了。 （原文） Alex did a great job. The food was outstanding.

（由 Google 翻译）我们第一次入住特朗普酒店，体验非常棒。为了庆祝结婚纪念日，我们特意升级了房间。虽然价格不菲，但绝对是五星级的享受，非常值得。 这是我们迄今为止住过的最好的房间。 水疗中心令人惊艳。 健身房设施一流。 景色优美。 服务也很好，所有员工都很友好。 去哪儿都很方便。 酒店还提供凯迪拉克代步车，先到先得，可在方圆一英里内使用。 我唯一不满的是灯开关上的蓝色指示灯。我喜欢在完全黑暗的环境下睡觉。不过戴个眼罩就能轻松解决这个问题。 （原文） We've enjoyed our first stay at Trump hotel. We treated ourselves for our anniversary and even upgraded rooms. While expensive it is a 5 🌟 place and it was a treat. Our room was the best room we've stayed in while on this planet 🌏 so far. The spa is incredible. Gym facilities amazing. Some great views. Service has been good as well and all are friendly. Quick access to things. Use, first come first serve of a Cadillac for 1 mile radius trips. My only complaint would be the little blue lights on the light switches. I like total darkness when I sleep. Easily fixed with an eye mask.

（由 Google 翻译）这绝对是我住过的最豪华的酒店。七月初，我在十楼的单卧湖景套房住了几晚，七月底又在高级房（特大床）住了几晚。每次住宿都由一家面试公司赞助，对此我深表感谢。我第一次到达朗廷酒店是周日下午1点左右，我的套房还没准备好，所以我把行李寄存在二楼的前台，然后出去散步并吃了午饭。下午2点半才回来，却要等到3点半左右才能拿到房间，于是他们免费让我在顶楼的俱乐部酒廊待一天，这真是太棒了！那里每天不同时段都有不同的餐饮选择，我可以坐下来放松一下，享用美食和饮品。我的房间视野极佳，而且117平方米的房间，我敢说它非常宽敞。浴缸和浴室设施一应俱全。当然，当我进房间的时候，行李已经送上来了。迷你吧里的东西确实很贵——一小罐坚果要16美元，不过如果你住的是五星级酒店，这在意料之中。他们有一个小型游泳池，大约20码长，我去了，但10分钟后就出来了，因为周日晚上孩子太多了。套房里的所有东西都有面板——灯、窗帘、窗帘。它有1.5个卫生间，还有一个可以隐藏在伸缩门后面的额外洗手池。接待区的装饰也非常漂亮——我很喜欢，完全不介意在那里等一个小时。 （原文） This is absolutely the most luxurious hotel I have ever stayed at. Spent a couple of nights in the 1-bedroom lake-view suite on the 10th floor at the beginning of July, and then another couple of nights in a Premier room with a king bed later in July. Each trip was sponsored by an interviewing company for which I am grateful. The first time I reached the Langham was around 1pm on a Sunday and my suite wasn't ready yet, so I handed my luggage to the reception desk (it's on the second floor) and went outside for a stroll and lunch. Got back at 2:30pm and had to wait till around 3:30 for the room, so they gave me complimentary access for the day to their Club lounge on the top floor, and that was pretty amazing! It had different food options at different times of the day, and I could just sit and relax there with food and drinks. My room had fantastic views as well, and at 1200 square feet, dare I say it was spacious. The bathtub and bathroom had every amenity imaginable. My luggage was of course, already brought up by the time I entered my room. Stuff at the minibar was definitely expensive - a small can of nuts was 16 bucks, but you kinda expect that if you're staying at a 5-star hotel. They have a small swimming pool, around 20 yards in length, which I went to, but got out after 10 minutes, because there were too many kids on Sunday evening. The suite had panels for everything - lights, drapes, curtains. It had 1.5 bathrooms plus an extra sink that could be hidden behind a retractable door. The decor of the reception area was also so beautiful - I loved it, and I absolutely did not mind waiting there for an hour.

（由 Google 翻译）我们在芝加哥朗廷酒店的住宿体验非常棒。住宿的各个方面都超出了预期。酒店员工热情友好、彬彬有礼，并且总是乐于助人。我们对房间的大小非常满意。酒店健身房配备了锻炼所需的所有器材，桑拿浴室和蒸汽浴室更是放松身心的绝佳去处。我们尤其喜欢在酒店餐厅享用早餐。总而言之，我强烈推荐朗廷酒店，并期待下次入住。 （原文） Our stay at the Langham Chicago was outstanding. All aspects of our stay exceeded expectations. The hotel staff were friendly, courteous, and always willing to assist. We were very pleased with the size of the room. The hotel gym has all the equipment needed for a great workout, and the sauna and steam rooms were a great way to destress. We especially enjoyed the hotel restaurant for breakfast. Overall, I would highly recommend the Langham and look forward to our next stay.

（由 Google 翻译）~~~酒店住宿~~~ 服务很棒。他们提供代客泊车服务。酒店就在芝加哥河畔，地理位置优越，方便前往市中心寻找美食。酒店二楼还有一家很棒的餐厅（Travelle）。房间很干净。酒店有一个很棒的专属休息室（我记得是在顶楼），可以欣赏到令人惊叹的城市景观。酒店还有水疗中心和泳池，但我入住期间没有体验过。 ~~~作为婚礼场地~~~ 我们于2025年9月在朗廷酒店举行了婚礼。这是我们做过的最轻松、最棒的决定。我们参观婚礼场地的时候，去过朗廷酒店一次，就立刻决定要在那里举办婚礼。虽然朗廷酒店确实很奢华，但真正让我们印象深刻的是场地经理Vasso Power和她的专业精神。她的沟通能力是一流的。这在我们参观过的其他场地中是无法比拟的，所以我们从一开始就决定要和她合作。我们无法完全表达对Vasso对细节的关注和敬业精神的感激之情。她总是井然有序、友善、体贴，并且会充分考虑我们的喜好。 婚礼前，我们多次造访朗廷酒店。主要是为了和我们的婚礼策划师一起参观，并在父母来访时带他们参观场地。每次工作人员都非常专业，我们从未感到不受欢迎。 新娘和新郎入住的房间非常棒，他们真的把我们宠坏了。 婚礼的食物美味可口，堪称一流。我经常听到人们对婚宴食物的期望值很低，但在朗廷酒店，宾客们绝对不会有这种感觉。一切都非常美味！ 从宾客的角度来看，我没有听到任何人对朗廷酒店的负面评价。我的父母对工作人员开门迎接他们并叫出他们的名字感到敬畏，我爸爸告诉我：“我们现在会把这里的一切与朗廷酒店进行比较。” 我们非常喜欢在这里举办的婚礼，那是我们一生中最美好的一天。是的，你可以在其他场地举办一场精彩的婚礼，但在朗廷酒店举办婚礼，绝对能体现奢华、服务和品质的极致。所以，如果你正在寻找一个拥有美丽河景、优质服务、美味佳肴的婚礼场地——那就别再犹豫了。 （原文） ~~~Hotel Stay~~~ Service is amazing. They have valet. The hotel is right next to the Chicago River, great location for finding food downtown. They also have a wonderful restaurant on the 2nd floor of the hotel (Travelle). Their rooms are clean. They have a nice exclusive lounge (I believe it's the top floor) and it has an amazing view of the city. They also have a spa and a pool, but I did not try these when I stayed. ~~~As a Wedding Venue~~~ We had our wedding at The Langham in September 2025. It was the easiest and best decision we have ever made. When we were touring venues for our wedding, we visited The Langham once and we immediately knew we wanted to have our wedding there. While The Langham is indeed luxurious, it was the venue manager, Vasso Power, and her professionalism that blew us away. Her communication was top tier. Which cannot be said for other venues we toured, so we knew from the beginning that we wanted to work with her. We cannot fully express our gratitude for Vasso's attention to detail and work ethic. She was always organized, kind, caring, and considerate of our preferences. We visited The Langham multiple times prior to the wedding. Mainly for walking through with our wedding planner and to show our parents the venue when they were in town. Every time the staff were very professional and we never felt unwelcome. The rooms that the bride and groom get to stay in are amazing, they really spoiled us. The food for the wedding was scrumptious and superb. Often I hear of people's low expectation of wedding food, but your guests will not experience this at The Langham. Everything was delicious! From a guest perspective, I did not hear anything negative regarding anyone's experience at The Langham. My parents were in awe that the staff would open the door and welcome them by name, my dad told me "we will now be comparing everything to The Langham." We loved our wedding here, it was the best day of our lives. Yes, you may have a nice wedding at a different venue, but having a wedding at The Langham is peak luxury, service, and quality. So if you are looking for a wedding venue with beautiful views of the river, excellent service, fantastic food — look no further.

（由 Google 翻译）我一直很喜欢入住芝加哥朗廷酒店——它是我最喜欢的地方之一，而且我经常来。但过去一年，感觉有些不一样了。员工们依然热情好客，但笑容背后却透着一丝疲惫。仿佛酒店的核心——员工们——已经不堪重负。 管理团队曾经能够与客人进行亲切友好的交谈，让酒店充满家的感觉，如今却似乎总是疲于奔命，和团队成员一起忙得不可开交。曾经优雅从容的体验，如今却变得匆忙而匆忙。 请善待他们。我见到他们的次数比见到我的家人还要多——他们值得被支持，而不是被累垮。 （原文） I’ve always loved staying at The Langham Chicago — it’s one of my favorite places in the world, and I’m here often. But over the past year, something feels different. The staff remains as gracious and welcoming as ever, but behind their smiles, there’s a visible weariness. It’s as if the heart of the hotel — its people — is being stretched too thin. The management team, once able to linger for warm, friendly conversations that made the hotel feel like home, now seem constantly pulled into the fray, working alongside their teams just to keep up. What used to feel like an elegant, effortless experience now feels hurried. Please, take care of them. These are the faces I see more often than some of my own family — and they deserve to be supported, not exhausted

（由 Google 翻译）员工和服务都很棒。房间装修和布置都非常棒。地理位置优越，方便前往市中心的所有活动。唯一的缺点是，大楼西侧房间的景观相当差。 我们的房间基本上正对着隔壁酒店的一堵水泥墙。当我要求换房间时，他们告诉我唯一的选择是付费升级，尽管我没有通过美国运通Fine Rewards的免费升级计划升级。我知道这个计划只是根据空房情况进行升级，但如果有空房，我得付费升级，这有点让人困惑。 总之，这家酒店总体来说很不错，只是如果你在意光线/景观的话，需要注意一下。我想朝河/朝北的房间应该会很棒。 （原文） Staff and service were outstanding. Room fit and finish is exceptional. Location is great for all downtown activities. The one knock is that the views of the rooms on the west side of the building are pretty subpar. Our room basically faced a concrete wall of the hotel next door. When I asked to switch rooms, they told me the only option was to pay for an upgrade, even though I had not been upgraded through the complementary Amex Fine Rewards program. I understand this program is just an upgrade based on availability, but if there was a room available, it was just a bit confusing that I would have to pay for the upgrade. Anyway, really nice hotel overall, just a word of caution if you care about light / views. I imagine the rooms facing the River / North are fantastic.

（由 Google 翻译）芝加哥朗廷酒店从始至终都为您带来非凡的奢华体验。从您抵达的那一刻起，热情周到的服务便会迎接您的到来，优雅的氛围扑面而来。宽敞舒适、设计精美、一尘不染的客房，配备令人惊艳的景观、柔软舒适的寝具以及贴心的设施，让您尽享放松惬意的入住体验。每一个细节都体现着匠心独运和卓越品质。 酒店的餐饮选择丰富多样，水疗和康体设施更是世界一流，是您结束一天忙碌后放松身心的理想之选。朗廷酒店真正与众不同之处在于其员工：热情友好、细致周到，始终竭尽全力，力求让您的入住体验成为一段难忘的回忆。无论您是商务出行、庆祝特殊时刻，还是仅仅想享受一次奢华假期，朗廷酒店都是您不容错过的下榻之所。强烈推荐。 （原文） The Langham, Chicago delivers an absolutely outstanding luxury experience from start to finish. The moment you arrive, you’re greeted with warm, polished service and an atmosphere that radiates elegance. The rooms are spacious, beautifully designed, and impeccably clean, featuring stunning views, plush bedding, and thoughtful amenities that make your stay truly relaxing. Every detail feels intentional and elevated. The dining options are exceptional, and the spa and wellness facilities are world-class — perfect for unwinding after a long day. What really sets The Langham apart is the staff: friendly, attentive, and always ready to go above and beyond to make your stay memorable. Whether you’re visiting for business, celebrating a special occasion, or simply enjoying a luxury getaway, The Langham is an unforgettable place to stay. Highly recommended.

（由 Google 翻译）我和妻子跑完印第安纳波利斯马拉松后，立刻抵达酒店——筋疲力尽，狼狈不堪。前台接待员汉娜热情周到，令人倍感亲切。她甚至主动安排人送了一桶冰块到我们房间，完全无需我们开口。她的善良和体贴让我们深受感动。 在酒吧，调酒师塞萨尔也为我们提供了两次非凡的体验——他细致周到、热情友好、真诚待客。 这次旅行中，我们还在康莱德酒店和华尔道夫酒店各住了两晚，但朗廷酒店的服务无疑是最好的。我们一定会再次光临！ （原文） My wife and I arrived at the hotel right after finishing the Indianapolis Marathon — exhausted and a bit of a mess. The front desk associate, Hanna, was incredibly warm and welcoming. She even went the extra mile by arranging for a bucket of ice to be delivered to our room without us having to ask. We were truly touched by her kindness and care. At the bar, Cesar also provided us with two exceptional experiences — attentive, friendly, and genuine. During this trip, we also stayed at the Conrad and the Waldorf for a couple of nights, but the service at The Langham stood out as the best by far. We’ll definitely be coming back!

好地方，享受美食

没人

（由 Google 翻译）服务很好，房间也很漂亮。我最喜欢这家酒店的床和巨型肉桂卷。可惜的是，他们现在不提供这些，我觉得是季节性的。我在这里遇到的唯一缺点是，用免费住宿或积分预订时，无法像自费预订那样获得升级，这可以理解。地理位置不错，但我更喜欢河北岸酒店，而不是黄金海岸酒店。总的来说，这是一家很棒的酒店。 （原文） The service is pretty good and the rooms are very nice my favorite about this hotel would have to be the beds and giant cinnamon rolls they have. Unfortunately they don't serve them right now I think they are seasonal. The only downfall I've had here is when booking with a free night or using points you will not receive the upgrades like you would when paying out of pocket, which is understandable. The location is good but I prefer river north over gold coast. Overall this is a great hotel

（由 Google 翻译）我们在芝加哥华尔道夫酒店的住宿体验无与伦比。Tamas 和他的团队为我们打造了一次既亲切又轻松的体验。他们记住了我们的名字，提前预判了我们的需求，并且用一种安静的、专注的态度对待我们，丝毫不会让人觉得矫揉造作。 带着七个月大的宝宝旅行常常会遇到一些小麻烦，但酒店的工作人员让一切都变得轻松自在。他们帮我们找到了女儿丢失的袜子，在我们入住期间为她提供了周到的照顾，并将我们的行李装上车，确保我们离开时和抵达时一样顺利，让我们可以无忧无虑地在芝加哥多待几个小时。 酒店的设施无可挑剔，我的按摩体验是我体验过的最好的之一。然而，最重要的是酒店的工作人员，让这次住宿与众不同。他们的关怀、温暖和对细节的关注，体现了我们难得一见的真诚待客之道。 我们还会再来的。 （原文） Our stay at the Waldorf Astoria Chicago was exceptional in every sense. Tamas and his team created an experience that felt both personal and effortless. They remembered our names, anticipated what we might need, and treated us with quiet attentiveness that never felt performative. Traveling with a seven-month-old often comes with small complications, but the staff made everything feel easy. They helped us look for our daughter’s lost sock, made thoughtful accommodations for her throughout our stay, and ensured our departure was just as smooth as our arrival by loading our car with our belongings so we could enjoy a few more hours in the city without worry. The amenities were impeccable, and my massage was one of the best I’ve had anywhere. More than anything, though, it was the people who set this stay apart. The care, warmth, and attention to detail reflect a culture of genuine hospitality that is rare to find. We’ll be back.

（由 Google 翻译）我们最爱的芝加哥酒店——每次都如此！ 我和家人每年都会去芝加哥好几次，每次都会尽量选择入住华尔道夫酒店。它始终给我们带来非凡的体验，将奢华、舒适和卓越的服务完美融合，地理位置更是得天独厚。 酒店员工热情周到，随时准备为我们提供所需的一切帮助，真正提升了我们的入住体验。酒店提供的私人班车服务非常便捷，让我们可以轻松探索周边地区，无需为停车或拼车而烦恼。水疗中心环境静谧，提供顶级护理和设施，是放松身心的理想之所。酒店内的 Brass Tack 餐厅则供应美味可口、摆盘精美的佳肴。我们的套房宽敞优雅，配有舒适的壁炉和豪华的大理石浴室。 除了卓越的设施之外，华尔道夫酒店真正与众不同之处在于其对细节的极致追求，以及贯穿每次入住体验的贴心服务。我们曾在这里庆祝过许多特别的时刻，例如生日、周年纪念等等，每次，酒店员工都竭尽全力，让这些时刻成为难忘的回忆。无论是手写的贺卡、惊喜的款待，还是仅仅记住我们的喜好，他们致力于打造个性化体验的执着，正是我们不断光顾的原因。 无论我们是来此出差还是休闲度假，华尔道夫酒店总能让我们感受到家的温馨。 （原文） Our Favorite Hotel in Chicago - Every Time! My family and I visit Chicago several times a year, and we always try to make it a point to stay at the Waldorf Astoria. It’s consistently a standout experience, combining luxury, comfort, and exceptional service in one of the city’s best locations. The staff truly elevate the experience, welcoming, attentive, and always ready to assist with anything we need. The personal shuttle service is a huge convenience, making it easy to explore the area without the hassle of parking or rideshares. The spa is a peaceful retreat with top-tier treatments and amenities, and the on-site restaurant, Brass Tack, offers delicious, beautifully presented meals. Our suite was spacious and elegant, with a cozy fireplace and a luxurious marble bathroom. Beyond the exceptional amenities, what truly sets the Waldorf Astoria apart is its remarkable attention to detail and the thoughtful personal touches woven throughout each stay. We’ve celebrated several special occasions here, birthdays, anniversaries, and more, and each time, the staff has gone above and beyond to make those moments unforgettable. Whether it’s a handwritten note, a surprise treat, or simply remembering our preferences, their commitment to creating a personalized experience is what keeps us coming back. Whether we’re in town for business or leisure, the Waldorf always feels like a home away from home.

（由 Google 翻译）前台工作人员非常友好，但总体而言，服务与这家酒店名声大噪不符。 需要注意以下几点： 1. 酒店声称房间里有雨伞，但实际上没有。我向前台要了一把，却被告知要再去房间看看。当时正下着倾盆大雨，甚至另一位客人也提到了同样的问题。大堂里没有雨伞。像这样的小细节通常是豪华酒店与众不同之处，但酒店却忽略了这一点，真是令人失望。 2. 健身房很小。 3. 除非您单独购买水疗日票，否则客人无法使用桑拿浴室。这看起来很奇怪，而且有点脏。 4. 夜床服务大约在下午5点开始，这太早了。 我经常在周末出差去芝加哥，在我看来，朗廷酒店和半岛酒店在设施、客房质量和服务方面都远远超过了这家酒店。他们的员工真的非常出色，而且健身房和桑拿浴室都免费使用。 （原文） Front desk staff are very nice, but overall the service does not match the prestige associated with this hotel’s name. A few things to note: 1. They state there are umbrellas in the rooms; there are not. When I asked the front desk for one, I was told to check my room again. It was pouring rain, and even another guest mentioned the same issue. There were no umbrellas available in the lobby. Small details like this are what typically set luxury hotels apart, and it was disappointing to see this overlooked. 2. The gym is very small. 3. The sauna is not available to guests unless you purchase a separate spa day pass. This seems odd and somewhat grimey. 4. Turn-down service arrives around 5 PM, which is unusually early. I visit Chicago often for weekend work trips and in my opinion, The Langham and The Peninsula far exceed this property in both amenities, room quality and service. Their staff truly go above and beyond, and their gyms and saunas are accessible without extra fees.

（由 Google 翻译）我和丈夫最近入住芝加哥华尔道夫酒店庆祝结婚纪念日，体验非常棒。从我们抵达的那一刻起，酒店的每一位员工都竭尽全力让我们感到宾至如归。 特别感谢礼宾部和前台工作人员的热情友好、细致周到和体贴入微的服务，让我们的入住体验格外难忘。房间布置精美，氛围优雅舒适，服务也无可挑剔。 如此真诚的待客之道实属难得，芝加哥华尔道夫酒店为我们树立了新的标杆。我们期待着再次光临。 （原文） My husband and I recently stayed at Waldorf Astoria Chicago to celebrate our anniversary, and the experience was absolutely outstanding. From the moment we arrived, every member of the team went above and beyond to make us feel welcome. Special thanks to the concierge and front desk staff for their kindness, attention to detail, and thoughtful gestures that made our stay truly memorable. The room was beautifully appointed, the atmosphere elegant yet comfortable, and the service impeccable throughout. It’s rare to find such genuine hospitality, and Waldorf Astoria Chicago has set a new standard for us. We look forward to returning soon.

（由 Google 翻译）芝加哥丽兹酒店是一次美妙的体验，也是我最近入住过的丽兹酒店中我最喜欢的之一。酒店空间/建筑非常漂亮，设施齐全。这次没有去体验水疗中心，但肯定想去体验一下。入住期间，工作人员服务周到，速度很快，我们抵达时就确认了我们的万豪会员身份。房间略显陈旧，但总体来说位置便利。我们度过了一段美好的时光，还会再次入住！ （原文） The Chicago Ritz was a wonderful experience and one of my favorite Ritz properties we've been to recently. The space/building is beautiful with plenty of amenities. Didn't try the spa this time but for sure want to. The staff were helpful and fast during our stay and our Marriott status was recognized when we arrived. Rooms are a bit dated, but the location was convenient overall. We had an awesome time and will be staying here again!

（由 Google 翻译）在丽兹酒店住得非常愉快。房间真的很棒。他们的床是我睡过的最好的之一。我想大多数房间的床都会像我们的一样好。唯一的缺点是淋浴。淋浴喷头水压很小，而且水会从淋浴门漏出来，即使铺了地垫，淋浴间还是很滑。总而言之，这是一次美好的住宿体验。 （原文） Had a great experience staying at the Ritz. Rooms are really nice. They have one of the best beds I've slept on. I'd imagine most of the rooms have a great like ours. Only complaint would be the shower. Shower head had little pressure and water leaked past the shower door making it slippery even though there's a mat. All in all a wonderful stay.

（由 Google 翻译）大堂酒吧曾经是我在城里最喜欢的地方之一。可惜的是，最近的一次体验让我大失所望。 我带着亲密的朋友和孩子们来到这里，期待着这里能像以前一样提供一流的服务。结果，我们不得不多次（通常是两三次）询问，才得到一些基本的东西，比如咖啡、孩子们的水果，甚至连收拾盘子都麻烦。这种体验让人感觉杂乱无章，缺乏周到的服务。 这里环境优美，我仍然欣赏这里的氛围，但我们得到的服务远不如以前那么周到热情。我真心希望今天是糟糕的一天。 （原文） The lobby bar used to be one of my favorite places in the city. Unfortunately, my recent visit left me REALLY disappointed. I came in with close friends and our children, expecting the same level of service that once made this spot so special. Instead, we found ourselves having to ask multiple times (often two or three) just to get basic items like coffee, fruit for the kids, or even to have our plates cleared. The experience felt disorganized and inattentive. It’s a beautiful space, and I still appreciate the atmosphere, but the service we received was far from the level of care and hospitality that used to define this place. I genuinely hope this was an off day.

（由 Google 翻译）精彩绝伦的住宿体验！感谢美国运通白金卡，我们获得了房间升级和度假村消费额度……以下是我的详细评价： 服务、沟通、景色、位置和舒适度都堪称一流。 餐厅/酒廊略显平庸，缺乏特色，让人印象不深，也没有什么氛围……房间里没有提供营业时间和菜单，但实际服务绝对一流。 礼宾服务非常周到，感谢Joann和Laurel！ 我们的房间非常安静，即使在繁华的壮丽大道上，也能感受到私密与宁静。 低调奢华是我们的入住体验。 （原文） Spectacular Stay! Thanks to Amex Platinum we were upgraded and got a resort credit… here is my breakdown Superior… service, communication, views, location and comfort The restaurant/ lounge sort of lacked character and was just generic, not very memorable - void of any type of vibe… unclear on hours and menus in room but actual service was top notch The concierge services were incredibly helpful, thank you 🙏 Joann and Laurel. 😀 Our room was very quiet and we felt privacy and calm in midst of the busy Mag mile Understated luxury was our experience

（由 Google 翻译）我想这已经是我们第十次住在这里了，所以我觉得应该给这家酒店写点评论！我们以后还会再来的。Laurel 帮我打电话改了晚餐预订，真是太棒了！Sonya 帮我们提前办理了入住，这真是太有帮助了，因为我们昨晚在那里住了一晚，第二天一早就要离开了。总而言之，这是芝加哥最好、最受欢迎的住宿！ （原文） I think this is our tenth time staying there so I felt I should review the hotel! We keep coming back here. Laurel was able to switch my dinner reservation to earlier by calling for us which was wonderful! Sonya handled our early check in which was so helpful since we were there one night leaving early the next morning. Overall it’s the best and favorite place to stay in Chicago!

（由 Google 翻译）房间最多只能算一般，完全没有丽笙酒店应有的奢华感。我问他们要剃须膏，结果一直没给。而且，作为白金会员，我申请下午4点延迟退房竟然被拒绝了（这还是头一次），经过几轮协商，他们最终只同意下午1点半退房。他们告诉我酒店很忙，延迟退房要视情况而定。但是，根据万豪的条款和条件，白金会员（及以上级别）是保证可以享受下午4点延迟退房的，除非是度假酒店/会议酒店（显然丽笙芝加哥酒店不属于这种情况）。其他评论也反映有类似的延迟退房问题，如果您要入住这家酒店，请务必注意。不过，行李员倒是挺乐于助人的。我已经预订了下次去芝加哥的半岛酒店，以后绝对不会再住丽笙芝加哥酒店了（付了五星级的价格，结果服务却很一般）。 （原文） Room is average at best, no luxurious feel as I would expect from RC. Asked for a shaving cream and never got it. Also got DECLINED (for the first time in my life) for 4pm late checkout as a platinum, they only offered 1:30 pm after rounds of negotiations. Have been told that the hotel is busy and late checkout out is subject to availability. However, according to Marriott’s terms and conditions, 4pm late checkout is GUARANTEED for platinum (and above) unless for resort/convention hotels(clearly not the case for RC Chicago). Other reviews suggest similar issue regarding late checkout request, please be aware if you are staying with them. The bellman is pretty helpful though. Already booked my next Chicago trip with Peninsula, will not stay at RC Chicago again (a place where you pay for 5 stars but get mediocre service in return).

（由 Google 翻译）服务员吉尔伯托非常棒——热情友好，办理入住手续迅速，而且竭尽所能确保我们拥有所需的一切。优质的服务让我们在芝加哥丽思卡尔顿酒店的住宿体验更加完美。五星好评！ （原文） Gilberto the attendant was excellent—friendly, quick to help with check-in, and went out of his way to make sure we had everything we needed. Great service, made our stay at the Ritz-Carlton Chicago even better. 5 stars!

在市中心，环境优雅，光线明亮，卫生清洁！

（由 Google 翻译）我们临时预订了这家酒店，想趁着最后一刻好好度假。酒店比较新，也比较现代。代客泊车服务有点贵，每晚80美元，而且还会收取度假费，但综合考虑下来还是值得的。酒店房间很不错，鸡尾酒也不错，工作人员也很有礼貌，办事也很及时。我推荐大家来这里度过浪漫的假期或家庭旅行。 （原文） We booked this hotel as a last minute getaway. The hotel is newer and on the modern side. Valet was kinda pricey at $80 a night and they do charge a resort fee but all things being considered it was worth it. The hotel room was nice,the cocktails were good, the staff was courteous and prompt. I would recommend staying here as a romantic getaway or on a family trip.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 我们在汤普森酒店的住宿体验棒极了——真希望住得更久一些！酒店地理位置绝佳，靠近所有标志性景点，周围还有许多很棒的餐厅。 酒店附属的餐厅非常棒——食物美味可口，饮品也很棒，服务员也非常友好。 我们的酒店房间一尘不染，装饰精美，非常舒适。景色美不胜收。从始至终，这都是一次绝佳的体验。 我们一定会再来的！ （原文） ⭐️⭐️⭐️⭐️⭐️ Our stay at the Thompson Hotel was amazing — we only wish it was longer! The location is perfect, close to all the iconic sites and surrounded by plenty of great restaurants. The attached restaurant is fantastic — the food is flavorful, the drinks are excellent, and the wait staff is so friendly. Our hotel room was spotless, beautifully decorated, and very comfortable. Views were spectacular. Truly a wonderful experience from start to finish. We’ll definitely be returning!

（由 Google 翻译）首先，我来自路易斯安那州，所以我很友善。我从路易斯安那州来这里。我第一次来这家酒店时，经理非常粗鲁。他们随便给我安排了一个房间。他们收的价格根本不值。第二天他们给我换了一个房间，结果比我第一次住的那个还糟糕。所以我只想勉强熬过这个周末。结果搬家的时候，我那瓶价值550美元的香水不见了。我发现香水不见后，就打电话给经理，但他们一直挂断我的电话。所以我一直尝试回拨，直到我用另一部手机打过去。我知道是哪个客房服务员拿走了。我的一切都是自己挣来的。我想可能是因为我是黑人吧。而且经理现在也找不到了。我很生气，我竟然就这么走了。我损失的比他们值的价格还多。汽车旅馆6号都比这里好。他们需要更新家具，房间也需要维护。酒店外观看起来不错，仅此而已。我只是讨厌有人偷我的东西。 （原文） Let start off I’m from Louisiana so I’m very friendly. I came down from Louisiana.My first time coming to this hotel the manager was very rude.They just put me any room.The price they charged it was not worth it.So they put me in a new room the next day that was worst than the one I was in the first time.So I just try to make thur the weekend.Do when we moved my 550 dollar bottle of Perfume.Was missing so when I realized it was missing I tried calling him they kept hanging up in my face.So I kept trying call him back until I call from a different phone. I know one of these housekeeping took it.I work for everything I have. I guess because I’m black.And the manager is know were to be found.I'm mad at myself I such just left.I lost out more than they was worth.Motel 6 better than this.They need up date furniture and maintenance need to be done to room.The outside look good that it. I just hate for anyone to steal from me.

（由 Google 翻译）酒店和地理位置都太棒了！行李员和服务台的工作人员热情地接待了我，尤其是妮可！她为我提供了卓越的客户服务，并详细介绍了周边地区和酒店设施。汤普森酒店很幸运能有这么优秀的员工。酒店周围有很多不错的餐厅和酒吧，拐角处还有一家果汁/冰沙和意式冰淇淋吧。我非常喜欢这家酒店和它的位置。再次感谢妮可和汤普森酒店！ （原文） What an amazing hotel and location! I was greeted so warmly by the bell hop and the service desk, particularly Nicole! She provided me with exceptional customer service and great information about the area and hotel amenities. The Thompson is lucky to have such a great employee. The hotel is surrounded by nice restaurants and bars, and there’s a juice/smoothie and gelato bar right on the corner. I absolutely love the hotel and location. Thanks again to Nicole and the Thompson!

（由 Google 翻译）入住体验棒极了！我是凯悦的员工，所以对其他凯悦品牌酒店的要求非常高。我和朋友们来这里听了一场音乐会，度过了一段美好的时光！酒店干净舒适，前台工作人员也非常棒。特别感谢前台接待员Sean和Lily！谢谢你们！ （原文） Excellent stay! I am a Hyatt employee, so I have very high standards for my fellow Hyatt brand hotels. My friends and I came for a concert and had an AMAZING time! The hotel is so clean and cozy and the front desk staff is amazing. Special shout-out to the front desk agents Sean and Lily! Thank you both!

（由 Google 翻译）这大概是我们在芝加哥住过的最好的酒店了。它地处风景优美的街区，步行即可到达多个街区，房间本身也干净整洁，淋浴也棒极了，真希望家里也有这样的淋浴。这将成为我们芝加哥的新选择之一。 （原文） This is probably the best hotel we’ve stayed at in Chicago. It’s in a beautiful area, walkable to multiple neighborhoods, and the room itself was immaculately clean and had an AMAZING shower that I wish I had at home. This will be one of our new Chicago go-tos.

（由 Google 翻译）这家酒吧是一个廉价的垃圾场。我为维珍酒店拥有如此不起眼、逃学、俗气的酒吧感到尴尬。食物很贵，牛排薯条加少量奶酪，价格为 16.00 美元。我点的马提尼据说是用水壶一号兑水的，但没有感觉到任何东西。景色很美，DJ 也很不错。 平心而论，我不能推荐这个屋顶酒吧。 （原文） This bar is a cheap dump. I’m embarrassed for Virgin Hotels to have such an unimpressive, hooky, cheesy bar. The food is expensive $16.00 for steak fries with light sprinkle of cheese. The martini I ordered was watered down Kettle One supposedly but didn’t feel a thing from it. The views are beautiful and the Dj was decent. I can’t in all fairness recommend this rooftop bar.

（由 Google 翻译）我们对这个屋顶酒吧寄予厚望，特别是因为它出现在芝加哥的几个“最佳屋顶”名单上。我的饮料是芒果、菠萝和龙舌兰酒的热带混合饮料，是那些有影响力的鸡尾酒之一，老实说，它非常棒。清爽可口，值得一提。不幸的是，关于这次经历的其他几乎所有事情都失败了。 我们在午夜到达，能够走出去看到屋顶露台，这看起来就像我们来这里的那种氛围。然而，当我们订购并支付饮料费用时，实际上是在几分钟之内，他们在没有任何事先警告的情况下突然关闭了室外区域。如果我们知道露台要关闭，我们根本就不会点菜，我们就会直接离开。这感觉非常误导，让我们被困在里面，喝着价格过高的饮料。 室内空间是一个巨大的降级：尴尬的气氛、糟糕的灯光和与屋顶能量不匹配的音乐。我的酒很好喝，但我朋友的很糟糕，完全失去了平衡。我们想也许我们可以通过前往酒店大堂（因为它是维珍酒店的一部分）喝完饮料来挽救这个夜晚。它们装在塑料杯中，甚至不是玻璃杯，所以我们认为这不会成为问题。但正当我们上电梯时，一名工作人员拦住了我们，说饮料不能带下去。 最糟糕的是，饮料就将近50美元，两杯60美元，已经包含小费了，但他们仍然提示要额外给小费。 总而言之，这个地方非常令人失望。芝加哥有这么多美妙的屋顶，可以提供绝佳的景观、氛围和透明度，但这个屋顶却无法实现。我不会回去或推荐它，即使我的饮料真的很好，但其余的体验根本不值得。 （原文） We had high hopes for this rooftop bar, especially since it appeared on several “best rooftop” lists for Chicago. My drink, a tropical mix of mango, pineapple, and tequila,was one of those influencer-style cocktails and honestly, it was fantastic. Refreshing, flavorful, and worth mentioning. Unfortunately, almost everything else about the experience fell flat. We arrived right at midnight and were able to step outside and see the rooftop patio, which looked like the kind of vibe we came for. However, the moment we ordered and paid for our drinks,literally within minutes,they abruptly closed the outdoor area without any prior warning. If we had known the patio was closing, we wouldn’t have ordered at all,we would have simply left. That felt extremely misleading and left us stuck inside with our overpriced drinks. The indoor space was a huge downgrade: awkward atmosphere, bad lighting, and music that didn’t match the rooftop energy. My drink was good, but my friend’s was terrible, completely off balance. We thought maybe we could salvage the night by heading to the hotel lobby (since it’s part of the Virgin Hotels) to finish our drinks. They were served in plastic cups, not even glass, so we figured it wouldn’t be an issue. But just as we were getting on the elevator, a staff member stopped us and said we couldn’t take the drinks down. To top it all off, the drinks were nearly $50,$60 for just two, with a tip already included, and yet they still prompted for an additional tip. All in all, this place was a major disappointment. With so many fantastic rooftops in Chicago offering great views, vibes, and transparency, this one just didn’t deliver. I wouldn’t go back or recommend it, even though my drink was genuinely good,the rest of the experience simply wasn’t worth it.

（由 Google 翻译）Cerise Rooftop 的城市景观美得令人窒息！天际线点亮夜空，景色一览无余。营造出一种亲密舒适的氛围。我们不停地寻找座位放松聊天，但能找到的座位却寥寥无几。我的建议是早点到那里找个好座位。那里人太多了，不合我们的口味——如果你喜欢更僻静、更轻松的氛围，这里绝对不适合你。 此外，安检人员全程都在附近徘徊，这让这里感觉不像休息室，更像是俱乐部。奇怪的是，他们检查了我们的行李，却没有搜身，这感觉很不协调。而且这里没有着装要求。那里的人群也很混合，有年轻人、成年人，也有派对达人！ 我们的饮料是一杯红酒和一杯可乐杰克丹尼。饮料价格过高，而且是用塑料杯装的——这完全不符合你对一个试图营造高档氛围的地方的期望。塑料杯装的葡萄酒味道很差，Cerise 也太不讲究葡萄酒礼仪了。一半的空间都放在户外，而且氛围又不清晰，这对我们来说根本没法接受。 （原文） Cerise Rooftop city view was breathtaking! The views were solid as the skylines lit up the nights sky. Creating an intimate and comfortable atmosphere. As we continuously looked for seats to relax and converse the pickings were slim. My advice would be to get there early for a decent seat. It was way too crowded for our taste — definitely not the spot if you’re into more secluded, laid-back vibes. Also, Security hovered the entire time, which made it feel less like a lounge and more like a club. Strangely, they checked our bags but didn’t pat anyone down, which felt inconsistent. And there wasn’t a DRESS CODE. It was also a mixed crowd with young folks, the mature adults and the life of the party folks! Our Drinks were a cup of red wine and a Coke & Jack. Drinks were overpriced and came in plastic cups — not exactly what you’d expect from a place trying to feel upscale. Wine in a plastic cup is distasteful, and Cerise excessively lacks wine etiquette. With half the space outdoors and no clear vibe, it just didn’t hit the mark for us.

（由 Google 翻译）我第一次去，感觉很棒！真希望他们在屋顶上装个户外音响。他们还应该投资搭建一个帐篷或高架帐篷，这样屋顶部分就可以全年开放了。尝尝他们的地中海薯条，简直太棒了！ （原文） I went for the first time it was great! I just wish they had speakers outside on the rooftop. They should also invest in a tent or overhead to be open all year round the rooftop part. Try the Mediterranean fries are bomb!

（由 Google 翻译）这家餐厅被高估了。食物不太好。饮料价格过高。餐巾纸上的纤维粘到了我们的衣服上，真让人恼火。服务还可以，但不算特别好。景色还不错，但有更好的屋顶餐厅可供选择。我们来庆祝周年纪念日，但就服务和体验而言，这里真的没有达到我们的预期。我推荐特朗普屋顶餐厅，服务很棒，而且服务水平、体验、专业度都远超其他餐厅，食物种类更多，价格也一样。 （原文） It is much overrated. Food is not really good. Drinks overpriced. The cloth napkins fabric fibers transferred to our clothing which was really irritating. Service is ok but not great. Views are not bad but better rooftops are available. We were celebrating our anniversary but really not what we were expecting in terms of type of service and experience. I recommend trump rooftop, great service and way much different level of service, experience, professionalism, better food variety and same prices.

（由 Google 翻译）市中心美丽的屋顶。饮品调制精良，美味可口。调酒师的心情虽然不太好，但对我们还是很友好的。 我们的服务员非常友好，细心地满足了我们的所有需求。我们刚到的时候，露台上没有桌子，但仅仅10分钟后就空出来了一个位置。 景色美极了。真没想到我以前没来过。等春天天气好起来的时候，我一定会再来。:D （原文） Beautiful rooftop in downtown. Drinks were well made and delicious. Bartenders not in the best mood but still fine with us. Our server was so nice and attentive to all our needs. When we arrived at first there wasn’t any tables on the deck but after just 10 mins a spot opened up. Killer views. I’m surprised I haven’t gone before. Will come again in the Spring when the weathers nice again. :D

（由 Google 翻译）超级可爱的屋顶酒吧。保安四处走动。我们坐在他们可爱的秋千上。我们真的只是为了欣赏美景和喝一杯好酒。不过我还是点了他们的腌制抱子甘蓝，味道好极了。工作人员超级好！笑容满面，我喜欢他们可爱的小衣服，哈哈 （原文） Super cute rooftop bar. Security that walks around. We got to sit at the cute swingset they had. We really just went for the views and to have a nice drink. But I did still order me their marinated Brussel sprouts and they were so good. The staff was super nice! Smiling and I love their cute lil outfits lol

（由 Google 翻译）很棒的体验，很棒的饮料，景色也很棒。 我和妻子停下来喝了几杯。 周二下午 530 点，非常完美。 空间充足，没有人群。 我们尝试了混合坚果和橄榄，两者都是很好的小吃。 我有一个口哨猪 15，她点了一个禅宗花园。 我们还尝试了IPA，她做了无酒精鸡尾酒。 温度有点冷，但我们仍然欣赏风景，服务也很棒。 工作人员很友好、专业、乐于助人。 强烈推荐。 （原文） Excellent experience, great drinks and the view is fantastic. Wife and i stopped in for a few drinks. 530pm on a Tuesday and it was perfect. Plenty of space and no crowds. We tried the mixed nuts and olives, both were a good snack. I had a whistle Pig 15 and she ordered a Zen Garden. We also tried an IPA and she did a Mocktail. Temperature was a bit chilly but we still enjoyed the view and service was great. Staff was friendly professional and accommodating. Highly recommended.

（由 Google 翻译）感谢谷歌地图帮我们找到了这家屋顶酒吧。我们周六下午5点左右进去，酒吧刚开始人头攒动。我们欣赏到了绝佳的景色，品尝了美味的鸡尾酒。尽管酒吧人潮拥挤，但服务员非常热情，经常与我们沟通。“黑钻”鸡尾酒很好喝，但在13层楼高的强风中，烟雾的味道略有减弱。酒吧的景色优美，一览无余。这里非常适合闲逛一小时左右，尽情享受芝加哥的风情。 （原文） Thanks to Google Maps for helping us find this rooftop bar. We walked in at about 5 pm on a Saturday as it was just starting to fill in. We had a great view and fine cocktails. Despite how busy it got, our server was very helpful and communicated with us often. The “black diamond” cocktail was fun, but the smoke aspect loses a little bit in the high winds at 13 stories up. The views are lovely and unobstructed. It was just a perfect place to hang for an hour or so and just enjoy Chicago.

（由 Google 翻译）柳条公园的屋顶宝石。每次来这里，这里的饮料都是正点的。这次访问得到了很棒的内格罗尼，非常棒👌🏽 9.5。虽然地方不大，但山顶的风景还是值得一去的。 （原文） Rooftop gem in Wicker Park. The drinks here are on point every time I've come here. This visit got the excellent Negroni which was superb 👌🏽 9.5. This is not a large place but the views at the top is worth the visit.

（由 Google 翻译）鸡尾酒和服务都很棒，城市美景一览无余！Skyline、Honey Heights 和 City Glow 鸡尾酒都均衡美味，尤其 Honey Heights 的奶油奶酪泡沫，绝对值得一试！ （原文） Great cocktails and service, unbeatable views of the city! Skyline, Honey Heights, and City Glow cocktails all well-balanced and on point, especially the cream cheese foam in the Honey Heights, a must-try!

（由 Google 翻译）The Up Room 永远不会让人失望！永远！ 需要澄清的是，另一位评论者指出，自动小费仅适用于6人或以上人数的账单，并非每张账单都自动支付。我们来过2人，也来过7人。唯一一次自动小费是在我们大团体的时候。话虽如此，做个好人，给服务员和酒吧工作人员至少20%的小费！ 现在！开始我的评论吧！我们在这里从未有过糟糕的体验，一次也没有。 自从搬到这里以来，我们至少来过十几次。室内服务、室外服务、酒吧服务。始终完美无缺。我们也喜欢这里的小熟食拼盘。奶酪、肉类、坚果拼盘都很美味，橄榄也一样！ 鸡尾酒简直让人欲罢不能。太棒了！而且他们还有那些非常漂亮的透明大冰块！复古风十足！ 这家酒吧的调酒师技艺精湛，他们真的非常有创意，很有艺术感！去那里说“给我个惊喜！”，然后就能享受到超棒的体验，真是太棒了！ 这里的员工也非常友好热情，而且服务快捷。我们从来没有等过。我们来过这里十几次，和Audrey、Demetrio、Alice、Emma、Seth、Jesenia以及经理Keke和Germaine都体验过。他们都非常专业。这么优秀的人聚集在一个地方真是难得。我想这就是你会说“我们最爱的地方”的原因吧！ 我怎么会知道他们所有人的名字呢？因为那里的体验太棒了，值得铭记！ 哦！差点忘了，还有美景！！哇哦！！！欣赏那美景！太值得了！ （原文） The Up Room NEVER Disappoints! Ever! Wanted to clarify from another reviewer, AUTO GRATUITY is ONLY on checks for 6 or more people. Not EVERY check. We have been there for 2 of us, and 7 of us. The only automatic gratuity was our big group. With that said, be a good human, tip your servers and bar staff at least 20%! Now! On to my own review! NEVER have we had a bad experience here. Not once. We've been at least a dozen times since moving here. Indoor service, outdoor service, bar service. Always perfection. We love the little charcuterie boards here too. The cheeses, meats, nut mix is yummy, as are the olives! The cocktails are literally to die for. SO GOOD! AND they have those absolutely beautiful clear huge ice cubes! Gorgeous in an Old Fashioned! This lounge has very talented and skillful bartenders, who are literally so creative and artistic! It's a blast to go there and say, "Surprise me!" and then be served something incredible! The staff here are also SO friendly and helpful. And QUICK. We have never been left waiting. In the dozen or so times we have been there, we have had experiences with Audrey, Demetrio, Alice, Emma, Seth, Jesenia, and Managers Keke and Germaine. All absolute professionals. It's rare to find so many incredible people are in one place. I guess this is how you end up with "our favorite spot!" How do I know all their names? Because that is JUST HOW GOOD the experience is there. Worth remembering! Oh! Almost forgot, THE VIEW!! WOWOW!!! Take that view in! It's so worth it!

（由 Google 翻译）罗比酒店楼上位置很棒。非常热闹。可能需要等很久才能找到座位，但我们很幸运，很快就找到了座位。这里可以欣赏到城市美景，鸡尾酒单也很棒。氛围和音乐选择也很棒。 （原文） Great spot above the Robey Hotel. Very jumping. Can be a long wait to get a table but we got lucky and were seated immediately. Greta views of the city and a great cocktail menu. Great ambiance and music choices as well.

（由 Google 翻译）夜景壮丽，可在此享用香槟。休闲音乐氛围。男女老少皆宜。外地客人不容错过。不含餐食。消费金额取决于您的酒量。 （原文） Spectacular nighttime views to enjoy a glass of champers. Lounge music vibe. Mixed aged groups. A must see for your out of town guests. No food. How much you spend depends on your drinking tolerance.

（由 Google 翻译）最近参观了芝加哥半岛酒店的 Z 酒吧，度过了一个轻松的夜晚，享用了开胃菜和甜点，这绝对是一次令人愉快的体验。餐厅拥有舒适而优雅的氛围，是放松身心的理想场所。 菜单种类繁多，我极力推荐温暖的香草豆贝奈特饼——它们太美味了，一定要尝尝！ 服务无可挑剔。我们的服务员萨拉（Sara）细心而友好，确保我们拥有所需的一切，而主人朱莉娅（Julia）则热情地迎接我们，让我们从一开始就感到宾至如归。 总的来说，Z Bar 超出了我的预期，我强烈推荐给那些在芝加哥寻找精致而舒适的用餐体验的人。 （原文） recently visited Z Bar at the Peninsula Chicago for a light evening of appetizers and dessert, and it was an absolutely delightful experience. The restaurant has a cozy and elegant ambiance, making it a perfect spot to unwind. The menu offered a great variety, and I cannot recommend the warm vanilla bean beignets enough – they were heavenly and a must-try! The service was impeccable. Sara, our server, was attentive and friendly, making sure we had everything we needed, while Julia, the host, greeted us warmly and made us feel welcome from the start. Overall, Z Bar exceeded my expectations, and I would highly recommend it for anyone looking for a refined yet comfortable dining experience in Chicago.

（由 Google 翻译）我和朋友从外地来玩。我们俩都喜欢在夜晚享用美食、美酒和美景。然而，Z 酒吧却让我们失望至极。我们刚到的时候，在服务员站等了大约30分钟，却没有人给我们安排座位。我们注意到有两对夫妇比我们先入座，但他们比我们晚到。服务员走过来后，开始询问我们酒店房间的情况，以及我们是不是客人。而且，她没有像我们前面的夫妇那样问我们想坐在哪里。我们前面的夫妇没有问这些关于酒店的问题，这多少让人觉得有些种族歧视。我在其他很多大城市生活过，从未想过会在芝加哥的 Z 酒吧遇到这样的服务。这次体验绝对不好。虽然我们刚到的时候感觉不太热情，但服务员很有礼貌，也很周到。我们很享受饮料和美景。牡蛎还不错。但我不会推荐他们。 （原文） Me and my friend were visiting from out of town. Both of us enjoy to spend our evenings with good food, drinks and nice views. However Z bar, left us both underwhelmed and disappointed. When we first arrived we waited at the hostess stand for about 30 minutes and no one was there to sit us. We noticed two couples get seated before us and they arrived after us. When the hostess came towards us, she started asking us questions about our hotel room and if we were guests. Also she didn't ask where we would like to sit like the couples in front of us. None of these hotel questions were asked to the couples in front of us, which gave a hint of casual racism and discrimination. I've lived in many other big cities and would never expect to experience this service from Z Bar in Chicago. Definitely left with a poor taste. Although it was an unwelcoming environment when we first arrived, our server was polite and attentive. We enjoyed our drinks and the view. The oysters were okay. However I would not recommend them.

（由 Google 翻译）鸡尾酒创意十足，趣味十足，威士忌种类丰富，景色也美不胜收。氛围舒适别致，甚至还有毯子和篝火坑。 （原文） Fun and very creative cocktails, they also have a great selection of whiskey, and the view is wonderful. Very comfortable and chic atmosphere, they even have blankets and a fire pit.

（由 Google 翻译）芝加哥的 Z 酒吧位于标志性的半岛酒店内，是一家优雅的酒廊，拥有优雅的室内空间（设有令人惊叹的中央酒吧）和室外露台，您可以在其中欣赏美丽的天际线景观。鸡尾酒非常棒，我真的很欣赏调酒师的个性化服务，他专门为我调制了一杯定制的无酒精鸡尾酒——而且非常美味！我肯定会回来和朋友一起出去玩一晚。 （原文） Z Bar in Chicago, located in the iconic Peninsula Hotel, is a classy lounge with both an elegant indoor space — featuring a stunning central bar — and an outdoor terrace where you can soak in the beautiful skyline views. The cocktails are excellent, and I really appreciated the personalized service from the bartender, who crafted a custom mocktail just for me — and it was delicious! I’ll definitely be back for a night out with friends.

（由 Google 翻译）快节奏的氛围。员工超级好。吧台后面的Adam很友好，喜欢开玩笑。氛围很酷。还有户外空间。从照片里看，很别致。 （原文） Uptempo vibe. Staff super nice. Adam behind the bar was friendly and playful banter. Cool atmosphere. Outdoor space too. Which was chic as you can see in the pics.

（由 Google 翻译）逛了一整天的街，我们想找个轻松的氛围来提神。女主人尤利娅特意帮我们安排了个比较安静的座位，甚至还给我们安排了一个空间宽敞的卡座，方便我们放下行李。我们真是太感激了！服务员梅丽莎也同样细心专业。她熟记菜单，引导我们做出正确的选择。强烈推荐帕洛玛（如图）、当季小汉堡、鱼子酱土豆块和柠檬草慕斯。梅丽莎是那种难得的在恰当时机出现的服务员：她总是给我们倒满水和茶，向我们确认食物，还和我们聊了一些愉快的闲聊。这真是一次美妙的体验，我们希望很快能再来。 （原文） Having spent a long day shopping, we were looking for a pick-me-up in a relaxed atmosphere. The hostess Yulia went out of her way to seat us in a quieter section of the bar, and even gave us a rather generously spaced booth where we could set down our many bags. We were so grateful! Our server Melissa was no less attentive and professional. She knows the menu by heart and guided us to the right choices. Highly recommend the paloma (pictured), the seasonal sliders, the caviar potato bites, and the lemongrass mousse. Melissa is one of those rare servers who shows up just at the right moments: she kept our water and tea perpetually full, checked in with us about our food, and made some pleasant small talk. A truly wonderful experience and we hope to be back soon.

（由 Google 翻译）我和朋友们去了芝加哥市中心半岛酒店的Z酒吧，喝了些午后饮品，在露台上欣赏城市美景。那里的环境和服务都很棒，毕竟这是一家五星级酒店。外面甚至还有篝火坑。因为天气很冷，我们没有在外面待太久，拍了一些照片就回到了室内。这里氛围轻松舒适，非常适合聚会 :) （原文） My friends and I went to the Z Bar at the Peninsula Hotel in downtown Chicago for some midday drinks and a terrace view of the city. The environment and service in there were fantastic, since it’s a five-star hotel. They even have fire pits outside. We didn’t stay outside long because it’s cold but we took some photos and went back inside. It’s a nice bougie and comfortable spot to hang out :)

（由 Google 翻译）这个地方很一般。可能适合与朋友休闲聚会。星期六晚上我和几个朋友来这里。我们想看看他们的屋顶。我们太失望了。没有灯光，视野为零，因为被植物遮挡。我们感觉就像在一个没有屋顶的房间里。里面也很暗，但相对好一些。饮料非常好。他们不提供食物。我想我不会再回去了。 （原文） This place was average. Probably good for casual hangout with friends. I was here with a few friends on a Saturday night. We wanted to check out their rooftop. We we're so disappointed. There were no lights, view was zero as it was obstructed by plants. We felt like being inside a room without a roof. Inside was dark as well but relatively better. Drinks were pretty good. They don't serve food. I don't think I would go back again.

（由 Google 翻译）在 @remymartinus 赞助的全国鸡尾酒比赛中投票、品尝和用餐，度过了愉快的时光。 Drumbar 位于芝加哥拉斐尔酒店 18 楼。 内部装饰让人想起 1920 年代的地下酒吧，室外屋顶露台区域非常舒适，充满夏日风情。 入口处有一个华丽的木制酒吧，配有所有舒适的沙发和椅子，这是品尝一流鸡尾酒并欣赏美丽城市景观的绝佳场所。 （原文） Had a great time here voting, tasting and eating at the national cocktail competition sponsored by @remymartinus. Drumbar is located in the Raffaello Hotel Chicago on the 18th floor. The inside decor is very reminiscent of a 1920's speakeasy and the outside rooftop patio area is very comfortable and summer inspired. With a gorgeous wooden bar facing the entrance way, to all of the comfy couches and chairs, this is a wonderful place to grab a superb cocktail and take a look at the gorgeous city views.

（由 Google 翻译）我周六晚上去那里喝酒。位置优雅，气氛美好而随意。鸡尾酒非常精致——我亲自尝试了带有百香果的鸡尾酒，非常棒——而且完全物有所值。我希望他们能提供一些小吃，但他们告诉我们那天晚上没有了。尽管如此，这个地方绝对值得五星级。 （原文） I went there for drinks on a Saturday night. The location is elegant, and the atmosphere is nice and informal. Cocktails are very sophisticated - I personally tried the one with passion fruit and it’s amazing - and totally worth their price. I wish they had served some snacks, but they told us they were out of them that night. In spite of this, the place definitely deserves 5 stars.

（由 Google 翻译）不想陈词滥调，但鼓棒摇滚！我来芝加哥已经 30 年了，The Drumbar 刚刚成为一个新的最喜欢的睡前小酌和欣赏美景的地方！屋顶露台无与伦比，音乐也无与伦比！很棒的氛围和超级酷的酒吧！ （原文） Hate to be cliche but the Drumbar rocks!!! I've been visiting Chicago for 30 years and The Drumbar has just become a new favorite place for a nightcap and a great view! The rooftop terrace can't be beat and the tunes can't be beat either! Great atmosphere and super cool bar!

（由 Google 翻译）很棒的氛围、音乐、工作人员和饮料都很棒！不幸的是天气不适合我们，我们不能坐在外面欣赏风景。 （原文） Great ambience, music, staff and the drinks were excellent! Unfortunately the weather didn't agree with us and we couldn't sit outside to enjoy the views.

（由 Google 翻译）不错的地方...我白天和大学里最好的朋友一起去了。饮料很好！在我看来，外面的区域似乎有点小，但我度过了一段美好的时光。 （原文） Nice spot... I went during the day with my bestfriend from college. The drinks were good! The outside area seems a little small in my opinion but I had a wonderful time.

（由 Google 翻译）绝对是为了浪漫的气氛。隐藏的酒吧😎很棒的鸡尾酒和良好的服务，但价格有点高。 （原文） Definitely for a romantic atmosphere. Hidden bar 😎 Great cocktails and good service but slightly overpriced.

（由 Google 翻译）食物非常好。 我丈夫吃了 2 个鸡蛋的早餐。我吃了煎鸡蛋三明治。 土豆太好吃了。小古朴的小地方。 这里混合了卡座、沙发和较高的桌子，一侧有长毛绒座椅，另一侧有个人椅子。 很干净，服务很好。 我们遇到了一个问题，我们的订单在各种情况下暂时丢失了，但工作人员出来了，对所发生的事情很诚实，并提供了赔偿。他们甚至送我们一些美味的爆米花。如果您入住 Palomar 酒店，客房内提供相同的菜单。干得好，塞布尔！ （原文） Food was very good. My husband had the 2 egg breakfast. I had the fried egg sandwich. The potatoes were so yummy. Small quaint little place. There is a mix of booths, couches, and higher table with bench plush seats on one side and individuals chairs on the other. Very clean, good service. We had an issue with our order being lost for a moment in the mix of things but the staff came out and was honest about what happened and offered compensation. They even sent us on our way with some yummy popcorn. The same menu is offered in room if you are staying at the Palomar. Nice job Sable!

（由 Google 翻译）上周末，我来城里参加一个会议，周日和一位朋友在这里喝酒。我走进去的时候，酒吧里空无一人，这在周日并不罕见。我坐在吧台边，和调酒师简单聊了聊他们的酒水单。我完全不知道酒单有多长。金汤力足足有一整页。他们有经典的、带有新意的鸡尾酒，也有“令人难忘”的鸡尾酒。调酒师只在那里工作了几个月，但他把整张酒单都记了下来。我朋友去了之后，告诉我这是城里最好的鸡尾酒吧之一，她一直想去。女服务员风趣又古怪，她推荐了很多酒，对酒水知识非常了解。当她忙着招待其他桌客人的时候，我猜经理会过来问问我们的酒水怎么样。他会根据我们的口味推荐其他酒水，并保证如果我们不喜欢，他会退回去尝试新的。来到芝加哥市中心真是惊喜。我肯定会再去的。 （原文） I met a friend here for drinks on Sunday this past weekend, while I was in town for a conference. When I walked in, the place was pretty empty, not unusual for a Sunday. I sat down at the bar and talked to the bartender briefly about their drink list. I had absolutely no idea how extensive the list was. There is an entire page for gin & tonics. They have classic cocktails with a twist, and their "unforgettable" cocktails. The bartender had only been working there for a few months but he had the entire list memorized. After my friend got there, she told me it was on of the best cocktail bars in the city and she had always wanted to go. The waitress was so funny and quirky. She also had so many recommendations and was very knowledgeable on the drinks. When she was busy at other tables, what I can assume was the manager would swing by our table and ask how our drinks were. He was suggest other drinks based on our taste preferences, and assured us if we hated it he would send it back and try something new. It was such a nice surprise for being in downtown Chicago. I would go back again in a heartbeat.

（由 Google 翻译）这家酒吧的鸡尾酒一直都很棒。我们住在Polamar酒店，所以这里很适合喝睡前酒。他们的鸡尾酒单很棒。调酒师很友好，速度很快。冰块又好又清澈。我每次来这里都会点老式鸡尾酒。 （原文） Always solid cocktails at this bar. We were staying in the polamar so this place was great for a night cap. They have a great cocktail list. The bartender was friendly and quick. Ice cubes were nice and clear. The old fashioned a are always a go to when I visit here.

（由 Google 翻译）很棒的鸡尾酒，通常是一个很好但不拥挤的酒吧场景。我吃过的所有食物都很棒，尽管牡蛎去壳很差。调酒师非常友好并且信息丰富，调制出完美的饮料。比附近区域的其他场景更复杂的场景。 （原文） Fantastic cocktails and usually a good but not overcrowded bar scene. All the food that I've had has been great, although the oysters were poorly shucked. Bartenders are super friendly and informative as the concoct those perfectly made drinks. A more sophisticated scene than others in the immediate area.

（由 Google 翻译）很棒的早午餐，氛围很棒，音乐播放。周到的服务和美味的食物。这个地方的亮点是他们精选的波本威士忌、单一麦芽苏格兰威士忌和其他烈酒。我拍了一张很难找到的 Blackadder 的照片，它是世界上最好的单一麦芽威士忌之一（在我看来）。出于这个原因强烈推荐这个地方，是的，这里的食物和服务都是一流的。 （原文） Terrific brunch with a great vibe and music playing. Attentive service and great food. The highlight of this place is their tremendous selection of bourbon, single malt scotch, and other spirits. I took a picture of the very hard to find Blackadder, one of the best single malts in the world (in my opinion). Highly recommend this place for that reason and yeah the food and service is top notch.

（由 Google 翻译）晚餐后只是停下来喝一杯。 这个地方的气氛很棒。一切都很优雅，而且经过精心设计。 天很黑，但还不算太黑，让你的膝盖撞到所有东西。 我刚喝了一杯桶装啤酒，但我听说他们的特色鸡尾酒（尤其是威士忌鸡尾酒）非常棒。它们价格昂贵，每件 14 美元。 我没有尝试任何食物，但从我在那里的整个过程中看到服务员端着我的情况以及我的朋友告诉我的情况来看，这是值得一试的。 （原文） Just stopped in for a quick after dinner drink. The atmosphere in this place is amazing. Everything is classy and well though out. It is dark but not too dark where you bump your knees on everything. I just got a beer on tap but I hear their specialty cocktails (especially their whiskey ones) are amazing. They are pricy at $14 a piece. I didn't try any of the food but from what I saw waiters carrying by me the whole time I was there and from what my friends have told me, it's worth checking out.

（由 Google 翻译）这真是一个很棒的地方。 氛围和装饰轻松，有一种高档的感觉。 食物很棒而且工作人员很友好。 他们有很棒的鸡尾酒和烈酒选择。 我们在这里停下来吃了一顿迟来的午餐，并点了一些可分享的东西。 一切都很棒。 卡拉布里亚吐司（周末下午菜单上的）绝对棒极了。 我们还点了薯条，虽然不错，但不是很好，尽管大蒜蒜泥蛋黄酱让它们变得更好。 下次我在这个城市时我肯定会回去。 对于情侣鸡尾酒和一些小盘子来说，这个地方是完美的。 （原文） This is a really great place. The ambiance and decor is relaxed with a nice upscale feel. The food is fantastic and the staff is friendly. They have a nice cocktail and spirit selection. We stopped here for a late lunch and ordered a few sharables. Everything was wonderful. The calabrian toast (on the weekend afternoon menu) was absolutely amazing. We also ordered the fries, which were good but not great, although the garlic aioli made them much better. I would definitely go back the next time I'm in the city. For couple cocktails and some small plates, this place was perfect.

（由 Google 翻译）夏天的一个星期四晚上，在访问芝加哥时停在这里，这是我第二次去 Vertigo。最后一次实际上是在冬天，这还不错，因为他们有很多巨大的火坑可以让你取暖。 这个场地风景优美，酒吧工作人员友善，总体音乐也很好听。 Yelp 内部人士提示，在我访问期间，他们提供了一份入住优惠，您可以收到“两张有趣的照片”。调酒师很友善，给了我们3次免费的机会。总的来说，我两次访问都过得很愉快，人群很好，而且不太拥挤。 （原文） Stopped by here on a Thursday night in the summer while visiting Chicago, it was my 2nd time going to Vertigo. The last was actually in the winter, which wasn't bad because they have quite a few massive fire pits to keep you warm. This venue has great views, friendly bar staff, and overall good music. A little Yelp insiders tip, on my visit they had a check in offer where you received "Two Fun Shots". The bartender was nice enough to give us 3 free shots. Overall I've had a good time on both my visits, the crowd was good, and was not overly crowded.

（由 Google 翻译）我来这里是为了参加一个为女士们化妆、喝鸡尾酒等的活动。那里太棒了！屋顶上有一个甲板，您可以欣赏到城市的美丽景色。中间有一个柴堆，可以在寒冷的夜晚取暖。内部空间的充分利用——空间很大，装饰非常有趣。就像天花板上一样，它们也有纹身图案 - 非常独特且引人注目！绝对推荐去这里吃晚餐或在这里度过一个小小的女士之夜！ （原文） I went here for an event aimed for the ladies to have makeup, cocktails, and etc. It was so awesome there!!! There's a deck where you're on the rooftop and you get such a beautiful view of the city. There's a fire pyre in the middle to keep warm on cold nights. Great use of space inside - lots of room and really interesting decor. Like on the ceilings, they have tiles of tattoos - very unique and eye-catching! Definitely recommend to go here for dinner or have a little ladies' night here!

（由 Google 翻译）我来 Vertigo 已经很多年了，从来没有经历过不寻常的经历。我周末白天和家人一起来，周五和周六晚上和女朋友一起来喝瓶酒，我们总是度过最美好的时光。我不得不说这里的瓶装价格是无与伦比的，服务也很棒。一定要在美丽的露台上拍照，那里有巨大的火坑和玻璃墙，可以俯瞰伊利和安大略省以及北河的其他地区。更不用说特色饮料了！ （原文） I've been coming to Vertigo for years now and have NEVER had a less than exceptional experience. I've come with family during the day on the weekend and I've come with girlfriends on Friday and Saturday nights for the bottle service and we always have the best time. I have to say there bottle prices are unbeatable with amazing service. Be sure to take pictures on the beautiful patio with huge fire pit and glass walls that overlook Erie and Ontario and the rest of River North. Not to mention the specialty drinks are to die for!

（由 Google 翻译）我去过 Vertigo Sky Lounge，获得了两种截然不同的体验。第一个是在顶层的一个私人工作聚会上，可以通往屋顶。美丽的景色和有趣的饮料。第二次是在周六晚上，当时是俱乐部里的人群。我们等了将近一个小时才进去，而且顾客都有点脱衣舞风格。我会回去，但要在正确的时间。 （原文） I've been to Vertigo Sky Lounge for two very different experiences. The first was at a private work party on the top floor with access to the roof. Great view and fun drinks. The second time was on a Saturday night and it was a club crowd. We had to wait almost an hour to get in and the clientele was slightly stripperish. I would go back but at the right time.

（由 Google 翻译）这个地方真的很酷，可以欣赏风景并给人留下深刻的印象。我在一周内去了，真的很不错。不拥挤，很适合聊天。点了岩虾，我失去了理智。这是惊人的。 喝一杯饮料充其量可能是一种不便，最坏的情况是彻底令人沮丧，而且特色饮料还有一点不足之处。请记住，我只在工作日晚上去，喝一杯很困难。我只能想象周末是什么样子...... （原文） This place is really cool for the view and to impress someone. I went during the week and it was really nice. Not crowded and was good for holding a conversation. Ordered the Rock Shrimp and lost my mind. It was phenomenal. Getting a drink can be an inconvenience at best to downright frustrating at worst and the specialty drink left a little to be desired.. Remember I only went on a weeknight and getting a drink was tough. I can only imagine what it is like on the weekend...

（由 Google 翻译）Vertigo Sky Lounge 有一些神奇之处。 我觉得我最终总是比原计划花更多的时间……就像我无法摆脱自己一样。 我想这应该归咎于令人惊叹的景色、美妙的音乐、浓烈的鸡尾酒、户外露台（火坑、允许吸烟）和热情好客的工作人员！ 这是一个真正独特的场所，每个人都应该体验一下。 道具可以帮助整个团队出色地完成工作！ （原文） There is something magical about Vertigo Sky Lounge. I feel like I always end up spending more time here than originally planned…like I can’t remove myself. I guess the amazing views, great music, strong cocktails, outdoor patio (fire pit, smoking allowed) and hospitable staff are to blame! It is a truly unique venue that everyone should experience. Props do the entire team involved for a job well done!

（由 Google 翻译）我去眩晕了朋友的一个晚上出去庆祝我的生日！服务很糟糕！工作人员很粗鲁。一位服务员把我们的饮料从桌子上拿走，没有问我们是否喝完了，然后拒绝更换饮料。他们允许白人女性穿着短裤进入酒吧，而非裔美国人则被转过身来，不允许穿着短裤进入酒吧。如果您没有预订，请做好站过夜的准备。我不会推荐这个地方。我不会回来。 （原文） I went to vertigo for a friends night out for my birthday! The service was horrible! The staff were rude. One server took our drinks off the table without asking if we were done, then refused to replace the drinks. They were allowing the Caucasian women to come in the bar with shorts while the African Americans were turned around and not allowed inside with shorts. If you don't have reservations, be prepared to stand all night. I would not recommend this place. I will not be back.

报吃

价格不低，dry age steak味道不怎么样。

美味的牛排，但价格很贵

牛排好吃

乔丹！

Hony likes Jordan，So we came here😛😛😝😜🤪 This best steakhouse. Every waiter and manager here makes us feel very friendly. Honey broken water on the table,waiter in black clothes (young boy) ,He saw that and helped us clean it up. He always finds our needs🍺🍺 l want to say thank you Jordan and everyone working hard here ～ we will come back again 🥩🥩 推荐给每一位中国人，大家快来打卡哈哈😄 牛排味道真的很好，服务员和经理真的非常非常热情和耐心，希望他们来旧金山开分店，哈哈～ 推荐10000%！

（由 Google 翻译）迈克尔·乔丹牛排馆！我们的服务员乔恩·迈克尔太棒了——他热情友好、服务周到，还讲了很多关于迈克尔·乔丹的趣事，让我们的用餐体验格外特别。 我们点了三道菜的午餐套餐，还点了一杯紫色克尔维特鸡尾酒和一杯啤酒拼盘。每道菜都很美味！ 我点了烤番茄汤、法罗群岛三文鱼和巧克力冻糕，而我丈夫则点了迈克尔·乔丹牛排馆的芝士汉堡、凯撒沙拉和奶酪拼盘。菜品分量恰到好处——我们吃得非常满足，但又不会吃得太饱。食材新鲜，味道均衡。向厨师致敬！ 我们还了解到一个有趣的事实：如果菜单上的菜品旁边有“M”，那么它就是迈克尔·乔丹的最爱之一，即使菜单会随着季节变化，也不能从菜单中删除。 我们还对餐厅里摆​​放的所有迈克尔·乔丹纪念品赞不绝口——对于任何篮球迷或迈克尔·乔丹的粉丝来说，这都是必看的。 总的来说，从始至终，这次体验都堪称顶级。如果你想体验一顿丰盛难忘的午餐，强烈推荐三道菜的午餐！ （原文） Michael Jordan’s Steakhouse! Our server Jon Michael was fantastic — friendly, attentive, and full of fun MJ facts that made our visit extra special. We tried the 3-course lunch menu along with a Purple Corvette cocktail and a beer flight. Everything was delicious! I had the roasted tomato soup, Faroe Island salmon, and chocolate parfait, while my husband enjoyed the MJ’s Steakhouse cheeseburger, Caesar salad, and cheese course. The portions were perfect — we left completely satisfied but not overly full. Ingredients tasted fresh and the flavors were well-balanced. Compliments to the chef! A fun fact we learned: if a menu item has an “M” next to it, it’s one of MJ’s personal favorites and cannot be removed from the menu — even as the menu changes seasonally. We also geeked out over all the Michael Jordan memorabilia displayed throughout the restaurant — a must-see for any basketball or MJ fan. Overall, the experience was top-tier from start to finish. Highly recommend the 3-course lunch if you’re looking for a well-rounded and memorable meal!