The 22 best breakfast and brunch in Utica

Came in for breakfast on Saturday at 9:30am. Seated promptly, despite being fairly busy. Very friendly service. Free parking on the streets outside. Decent selection of options. Coffee was good. The pancakes were good, wish they had real maple syrup. Irish Benedict was good, highly recommend their hash Browns. The steak and egg combo was very good. Overall good experience. The only down side was their entrance has no wind break or double entry, so the cold wind comes rushing in whenever anyone enters, and it's a busy place. Installing a double entry or a heated wind curtain fan on the door would be tremendous for overall heating/comfort.

Great food and superb service. It does get loud in here but it’s a cool vibe. The mushroom omelette was great tasting and cooked perfect just as was the eggs Benedict.

I love a good hometown restaurant where you're inclined to run into someone you know every time you visit. This was my first visit to Craylee's and I don't know anyone in Utica, but I was still treated as though I'm "one of them." Our server, who I believe is the owner, was friendly and conversational. I loved that I could stay on keto while eating at this place and told her that. She mentioned that her husband had also done keto and lost a lot of weight, so they understood the importance of having choices when you go out to eat. It was a snowy, crappy day in the midst of Covid, so the place wasn't as full as I expect it normally is. My husband and I enjoyed our visit, though, and will definitely be going back. Note: This review was written in 2022. I am sharing them from my Yelp account so that Google users can also find good places to eat. The photos were also taken then, so please do not judge today's prices by 3-year-old photos.

Enjoyed a fantastic breakfast atmosphere in downtown Utica. Opted for Hannah’s Special; though tasty, the portion was smaller than expected compared to other places. Reasonable prices overall. Highly recommend this spot! 👍🏼

Great place, great food, awesome service! A must if you're in the area.

The food was delicious and the staff was super nice! My only regret was that it took me so long to try it out! There's a nice size bathroom with a changing table and everything in there is 100% handicap accessible. Truly one of the few assets Utica has!

This is a great place to eat the service was friendly, patient and thoughtful. Their food was delicious and came in large portions. If your thinking about trying this place just do it if your passing by and they are open stop in you will not be disappointed.

First time coming and the food was good. Walked in the place was extremely busy. Some of the waitresses were a little frustrated with each other trying to organize the situation of who is taking which table. I tried their stuff French toast with bacon.

Listen!!!! The food is awesome. I had the banana split French toast. The bananas were fresh. No butter nor syrup needed. My eldest son had the giabotta... if you have a palate for rich flavors, your taste buds will be in heaven!

The food was prepared and presented wonderfully. Very good I enjoyed it large portions had enough to take home. The atmosphere was a little stale maybe if some easy listening music was playing it would have charged the atmosphere a little more overall thumbs up 👍

Our family stopped here for breakfast while visiting the area. The diner was friendly and busy on a Saturday morning. We were seated right away. The service was great and the whole menu looked delicious. We chose specials from the board and were VERY pleasantly surprised. The food was fantastic. We would highly recommend Top of the Morning. See pictures!

Disappointing Experience Despite Good Food We found this restaurant while camping nearby and were encouraged by the positive Google reviews—unfortunately, our experience didn’t match the hype. We were seated promptly, but after that, it was a long and confusing wait for service. Eventually, a server came by, surprised that no one had helped us yet, and said it had “been a day” before disappearing again. When she returned with menus quite a while later, she seemed overwhelmed and distracted while taking our order. While waiting for our food, another staff member randomly came over and dropped off a plate of toast crusts from another table, calling it “more toaste,” and asked if we needed anything else. We told her we were still waiting on our actual meals, but she just smiled, left the crusts, and we never saw her again. Later, the manager delivered a single dish from our order and seemed puzzled when we told her the rest hadn’t arrived. We also mentioned the toast incident—her only response was a confused look, and suggested the girl 'just had surgery'. Eventually, our original server brought the rest of our food and apologized. She candidly said the toast-giving staff member was “on drugs” and called the whole thing “ridiculous,” encouraging us to speak to the manager (who never returned). Despite the chaos, the food itself was pretty good. That said, they had a printed sign noting a $1 surcharge on meals with eggs due to pricing. Ironically, those of us who ordered eggs were served more than we could eat—portion control could have offset that cost better. As a final odd moment, a woman dining with a “service dog” left while the dog urinated on the carpet—no one addressed it. If we weren’t unfamiliar with the area and far from home, we likely would have left before ordering. There’s potential here, but the service was slow, disorganized, and frankly bizarre. Hope they get things under control.

Every time I visit my home town, I go to TOP of the Morning! This diner style, small Cafe in North Utica, has the most delicious home style breakfast you will ever taste. People like waffle house, but me? the food is every time I go to have breakfast. Where can you get that fantastic hot big breakfast? that's under 10 bucks! Guaranteed! Right off the thruway! I just wish there coffee was stronger ☕️

A couple of months ago my friend and I started going to this Cafe and now we go there once a week even though we live in Rome. No matter what time we show up the place is always packed with people. You might have to wait a few minutes to get seated but it's well worth the wait. The Waitresses are constantly moving to clean off tables, take orders, deliver our food and make sure our Coffee Cups are filled. Compliments to the other staff who are in the kitchen. On our last visit my friend who was a waitress in her earlier years was so impressed that she wrote a note on the back of our check thanking all the Waitresses and telling them that they were doing an awesome job. The Waitresses and Staff are Friendly and Courteous and the Atmosphere is Warm and Cozy. Thanks to Everyone at the Top of the Morning Cafe

Luv, luv, luv everything about Utica Coffee Roasting Company located in Historic Bagg's Square West. Excellent coffee and service. You have to try the Wake The Hell Up blend. So good. They also have the best bagel breakfast sandwich. Equally important is the experience. It was truly a very welcoming environment.

This coffee shop has a fantastic atmosphere with an amazing aroma and welcoming feel. I visited on a busy Sunday morning, and the line was quite long, keeping the staff moving efficiently. I really enjoyed my coffee—though most options were light roast, and I personally prefer a darker one. Just something to note for fellow coffee lovers! Still, the coffee was delicious and well worth the visit.

Everyone in Utica knows that this place is awesome, but I wanted to highlight an additional way in which they go above and beyond. We wanted to show off the best of Utica to our wedding guests so we worked with the Utica coffee team on custom bags for favors! They came out so good, and it was very easy to work with their team to design a bag! And, of course, our guests raved about how delicious the cannoli and half-moon flavors were after the wedding.

Staff was very efficient and friendly. Patrons were also very friendly. I found it to be a very comfortable place to sit and have a cup of coffee. The French roast was not quite as bold as I would have wanted. I'm not sure if they gave me the right kind. But I drank it and enjoyed the atmosphere. I'll probably stop in and try again. I did not ask for a porcelain cup, but it would have been nice to have one. I'm not sure if that's an option there. I'll find out next time.

You guys. I just met my new BFF Cori. She and her husband bought a farm during Covid, but she's a people-person & needed to get back to work, and her former boss brought her back on at Utica Coffee Roasting. That's one of the things I learned on our first friend date. By "friend date," I mean she is the amazing barista who served me this morning and chatted with me as she made my drink. I ordered my usual - an iced breve latte. This time I asked for some honey in it, though. Cor (we are BFFs now, so I can call her that) asked if I had ever tried the lavender with the honey. Hold. The Front Door. LAVENDER? She added some of that floral deliciousness to my honey and Shazam!! It's so good! I also ordered up a pound of beans to go, but then C (we truly are besties, so she doesn't mind that I call her that) told me I could save a buck if I went with two pounds. I'm pretty sure that's a deal anyone can get even if they are not best buds with the best barista in Utica. I've said before that I love this place & always leave feeling like I've just made a friend. That's still the case. So WAKE THE HELL UP & go to Utica Coffee. Note: It might be Kori or Korrie or Corey or Cory. I will need to get that straight before I send her birthday card.

Great coffee and I love the food options. My husband was able to get a bagel sandwich and I could get a scone. My latte was well made and really good, he got the blueberry coffee and loved it. Atmostphere wise, the vibe is laid back and chill but it can get loud as it is a smaller space. He was still able to log in and do the work he needed to get done.

We travel regularly from Ohio to MA and stay in Utica overnight, in part so we can have Utica coffee the next morning. We love their mugs (Wake the Hell Up) and their scones. I miss being able to get oatmeal. Forget the muffins; they are not muffins but huge blobs of oversweet cake. The staff is very organized and efficient and kind. The new mural is nice; the one in the back is a hoot. Love you guys.

My grandparents have been ordering here for decades. Finally, I had a chance to revisit and order all the best tasting pastries I ate as a kid. After 20 years of missing out, it was like I was brought back in time again. Now my family gets to enjoy the same wonderful deserts I used to enjoy!

I always visit this pastry shop when I come back to this area. Their true, authentic pastries are second to none. Their Cannolis, cakes and pastries are outstanding.

Caruso's made a cake for our wedding. I'm so glad we picked them! They did an absolutely amazing job with our cake and it absolutely exceeded expectations. We wanted just a simple white cake with kind of rough edges. Mike absolutely wow'ed us by taking some artistic liberties and make a custom cake to fit our enchanted forest/woods theme. Cake looked great and tasted even better. Thank you so much!

I love this place. This year we ordered a cake and told them we were heading over and would be there just at 2. It was 203 and they already locked up and left. No cake. I understand it was our fault but come on we literally talked to them. Not that they need it but will sownd my $60 someplace else.

The owner is so nice!! The pasties were delicious and man, this was my first time there and it was so nice, the place, the pastries, and even the owner like frfr. You wouldn’t believe it when he gave me some snacks for free, I feel so grateful. Would recommend and go again!!!

Love these pastries!! So fresh, so delish!! So friendly also!! I'd come back over and over if I lived here. In fact, I WANT TO LIVE HERE!!!

Great service, and the pastry’s were awesome! The girl at the counter was very helpful.

Bagel Grove is an absolute gem in Utica! The bagels are fresh, soft on the inside, perfectly chewy on the outside, and packed with flavor. I tried one of their bagel sandwiches and it was loaded with fresh ingredients—crispy lettuce, juicy tomatoes, and deliciously seasoned meat, all in a perfectly baked sesame bagel. It tasted amazing and felt super satisfying. The staff is friendly and quick, and the service is excellent. I also loved that my meal came with chips, making it a complete and filling lunch. The place itself has a cozy local vibe, making it the perfect spot for coffee, breakfast, or a quick lunch. If you’re in Utica, Bagel Grove is a must-visit. Highly recommended for anyone who loves fresh, high-quality food at a fair price!

Everything bagel itself was great, but let me tell you…. The chive cream cheese was nasty. I would say I am a bagel snob, and love a good NY deli bagel with chive cream cheese. This was nothing like I’ve ever had before. It almost tasted like spinach instead of chive? It was so gross, I don’t know if I just got a bad spoiled batch, but next time I come, I definitely will not be getting that. Stick to sweet bagels/cream cheese or plain. Turkey bagel sandwich was AMAZING though. Super fresh. I am very familiar with homemade cream cheese, and have ate at plenty of bagel shops that made their own cream cheese. I appreciate the response, but it doesn’t change the fact that the chive did not taste good unfortunately. Thanks for the response though, I will be back!

Ordered food, didn’t know pickup window was in the back. Stood 5feet away from the pickup window told can’t stand there like your in a TSA line to get a bagel. Lady behind me leaning up to the window wasn’t told to move. Also if it was busy and I was in the way I would understand but there was 2 people there one was me waiting for food and the other was as the lady that was ordering and came up to the window behind me and wasnt told to move. Will never be back lady was RUDE. Also if you don’t want people to “watch” you make the food then put the prep station in the back and close it off. Asked for a refund was given that promptly by the manager. She was nice employee however needs a lesson in manners.

My mother got me hooked on this place. She has been going here for many, many years and she loves it. Now I love it too. Their bagels always taste so fresh, but what's even better is their cream cheese. It's to die for! (and really creamy) :)

The cashier was great, very pleasant and polite but my order was absolutely Horrible! Literally everything I ordered was burnt and disgusting.

The cream cheese has a very bold flavor. Even the plain cream cheese. Unlike any cream cheese I've had before.. Staff, bagels and professionalism is the reason for the stars. I appreciate the professional response from your establishment, and clarify the taste of your cream cheese. Thank you.

The online menu is oudated and they could not concieve of someone not wanting meat on a bagel. Bagel was mediocre. Sandwich assembled poorly. 25$ for confusing service and mediocre food.

Breakfast: There are a couple of Southern-influenced items on the menu and plenty of super sweet breakfast confectionaries. We had the turtle stuffed french toast (which was too sweet to finish, unfortunately), and the florentine benedict (which had eggs cooked through, rather than poached with a soft yolk). Both were good besides the small issues. They were nice enough to make the eggs with the english muffin on the side. I see that they're hiring for many positions, so perhaps this isn't the best measure of their capabilities. The staff were all very nice, and the restaurant is comfortable. We paid $32 for the french toast, eggs benedict, and two coffees.

Food was great as always. Our waitress was prompt and friendly. The atmosphere was a bit louder than normal, there was a very large "party" of more then 10 ppl. My husband and I have been coming here for years and now we bring our kids! Another great experience.

My wife had the mild chicken riggies & I had the beer batter fish fry with home fries and I put gravy on them & I chose broccoli. The food was good. They're open until 9pm on Fridays. Both of our waitresses were good. The only thing we didn't care for was the use of a loud vacuum cleaner for several minutes. All customers kept looking around during this time waiting for it to stop.

We go out to breakfast every weekend, we seen the news article on WKTV that they were opening up a 2nd location and we never heard of them so we wanted to try. Here's how it went: 1. My husband had lipstick on the side of his coffee cup. 2. We waited 45 minutes for our food. The person dropped it off and immediatetly turned around. Even with us having empty cups on the side. 3. Took 20 mins for waitress to come check on us after getting our food to get drinks and syrup for my husbands now COLD pancakes. 4. We paid for pancakes he took 2 bites out of because they were cold. I was done with my food way before the waitress finally came over. I hope they re-evaluate their waitresses and how they run it before opening a 2nd location. We came, we saw, we tried it, we wont return!!

We stumbled on this out of the way place and it was a good find we had the seafood combo it was good except they switched the haddock for a stronger flavored fish without informing us! That was a bit of disappointment for big seafood eaters . The hostess and waitress were exceptional the food was good and plentiful. The atmosphere was was nice you could have a nice dinner conversation without competing with loud music and obnoxious staff. We really enjoyed it. And are looking forward to returning 😊

Service was very friendly and efficient the food not so much ordered a veggie wrap and the mushrooms were so old they were tough and woody flavor. Told the waitress so they knew so they could check them out and was basically dismissed . I would hate to have anyone get sick.

The food is as mediocre as the plain red lettering above the cafe. The decoration is disjointed and old, the seats are torn, but it all lacks any retro charm. The bright spots: The service is very good. Our server was prompt and thoughtful. The prices are mostly fair. The bread is very tasty. The food is certainly edible. If you go, you might be better off sticking with the sandwiches. Keep your expectations low (lower than at a diner) and you won't be disappointed.

Started at 5 stars with the best cup of black drip coffee I've had at a restaurant is a very long time. Enjoyed the vibe, and the gentleman taking orders/ coffee was friendly and prompt. Food was excellent when it came out but, there must have been an issue with the kitchen because it took 55 minutes for food to come out, while it looked like they were making pick-up orders. Post Reply: If it routinely takes 45 minutes for food to come out on weekends, there is an opportunity there for improvement.

Perfect breakfast spot. The food was delicious. We had Love m Berries Crepe and Chocolate Chip pancakes and they were both fantastic. The employees were friendly with bright smiles and the sunshine coming in the windows made the little front table spot my daughter chose a cozy, friendly place to enjoy our breakfast.

Kneed to Eat is a fantastic breakfast spot that you simply can't miss! The menu features a great variety of dishes, from fluffy pancakes to hearty breakfast burritos, all made with fresh ingredients. It’s hard to pick a favorite but chocolate chip pancakes!! What truly elevates the experience is the excellent service provided by owners Jay and Doug. They create a warm, welcoming atmosphere and genuinely care about their customers, making everyone feel valued. If you're looking for a great meal to start your day, I highly recommend Kneed to Eat. You won't be disappointed!

My husband and I are visiting from out of town and stopped in because it was located close to the hotel. This was a mistake. We hadn't looked at any reviews before going and now I wish I had. We ordered two grilled cheese sandwiches and waited over an hour for our food. I see the owner's responses to other reviews so thankfully we have timestamps. My husband's card was charged at 10:05am, and our food came at 11:10am. 65 minutes for mediocre grilled cheese sandwiches and bagged chips on chipped plates. Meanwhile Doordash orders were being made and sent off at twice the speed. The major issue though was the bathroom. There was water leaking through the wall adjacent to the kitchen and running across the wooden floor before pooling under the garbage and running into the next wall. The restaurants idea of "fixing" this was to put down a black rubber mat, which audibly squished whenever you stood on it. I've attached pictures of this as well. Save your money and support a more deserving business.

Highly recommend the Banana fosters Cinnamon French toast! I had breakfast here and everything was so delicious and fresh. I also ordered a grilled cheese sandwich to go for my train ride. The sandwich comes with a hearty tomato onion soup that is just so good. I can’t say enough great things about this Cafe, and the service was fantastic. Next time I’m in Utica I will definitely be coming back here!

In a world of mass-produced baked goods, Knead to Eat stands out as a beacon of artisanal excellence. Whether you’re looking for a quick treat or needing a custom dessert for a special occasion, this bakery is a must-visit. I recently had the pleasure of visiting Knead To Eat, a charming locally owned bakery which has quickly become my favorite when I visit Utica. Each time I have walked in, I was greeted by the warm, inviting aroma of freshly baked goods that immediately set the tone for my exceptional experiences. And yes, when I am there, I always eat dessert before my meal. They look (and taste) too delicious to wait until after. The selection of pastries, desserts, breakfast and lunch options are nothing short of impressive. Each item is crafted with care and attention to detail, showcasing the bakery's commitment to quality ingredients and traditional baking methods. I sampled several items; each one was a delightful testament to the skill and passion of the bakers. What truly sets Knead to Eat apart is the owner, Doug. Of the 10 plus times I have been there, Doug has been very present as well. It has become uncommon to see restaurant owners have such front end involvement. His dedication to the restaurant and his craft is evident in every aspect of the bakery, from the warm customer service to the meticulous presentation of each plated item. Doug takes the time to engage with customers and ensures that everyone feels welcomed, valued and leaves full. I highly recommend supporting this local gem and indulging in the delicious offerings that the team at Knead to Eat creates with such passion. I can’t wait to return to Utica simply for this adorable gem of a restaurant. Vegetarian, vegan, and gluten free options too

Welcoming entrance with a bustling clientele I just stopped in for a coffee and was able to get quick service. While waiting, I decided to grab some macarons for my daughters and had the pleasure of chatting with one of the bakers (maybe the owner?). He was incredibly friendly and humble while graciously accepting my compliments on his pastries. Such a great guy! Thank you for a truly enjoyable experience.

We waited twenty minutes for our food to be ready, and upon its arrival, we found that our order was incomplete. The cook appeared unconcerned when the waitress informed him of the issue. The cook placed the blame solely on the new waitress. The waitress apologized for the inconvenience. It is essential for the cook to be knowledgeable about the menu. The manager rectified the situation by reducing our bill. Nevertheless, the manager should have also addressed the issue with the cook. Our waitress received a minimal tip.

I'm on the road a lot so finding a good place to eat becomes difficult, this Denny's definitely hit the spot. Our waitress was great on top of everything. The food was amazing. Exactly what we needed before our long drive back home. Definitely recommend this. Denny's we were in out. It was quick delicious and the prices were good too.

Typically I come to this Denny's as a washer picking up orders, but the other day I stopped in for a bite. Service was friendly and prompt. My pot roast sandwich was tender and filling. Amd the servers, Courtney and Cheyanne, were fantastic hosts! I look forward to eating there again.

3/4 of the restaurant was empty. I stood waiting to be seated for almost 20 minutes before I finally decided to walk out. I and many others had walked out and many others after me walked out there was maybe four or five booths being used out of everything in the building. If I could get a blessing one star I would. would not recommend.

The restaurant was very unstaffed. We had to walk up to the counter to get refills for our drinks. My husband didn't receive his full order. Another family waited about 10 minutes at the register to pay his bill because no one was working at the counter. The food came out hot and fresh. The food tasted good. The service was poor.

Everytime I order from this place on door dash they either don’t send the stuff that’s supposed to come with it or add the whole damn bottle of ranch to ur salad. Always something messed up. No matter who’s working. And btw the chocolate pancakes with banana never comes with the damn bananas. Below is the side salad with ranch. It’s not a salad anymore it’s now considered ranch soup.

Never will go here again. Our waitress was still training but giving the customers their check before they get their food very rude. My best friend ordered the Lumberjack breakfast and I got an omelet with bacon, mushroom and tomatoes and cheese. Which came with hash browns. Our food sat up in the window for at least 30 minutes. And when the food came she did not bring everything. His came with pancakes , and we had to say something. The cook gave the waitress an attitude. He should of known better since he was the cook. He finally got them and they were gross. We said something to the guy in charge and he gave us a discount. So to say we both had upset stomachs from the food. Horrible

Love, love, love!!! Must stop in and grab a bite to eat. Lovely, comfy, cozy place to relax and eat delicious, homemade hummus and a mouth watering Monte Cristo sandwich:)

Fantastic vibe, food, and ambience. The coffee was abundant and the large salad with chicken (and extra hots) was delicious. This is a place that should be on every artist's coffee shop list.

This place has always been more than a venue — it’s a living room for Utica’s weird, beautiful, creative heart.

Really gorgeous place. Love that there's a big book and game selection. I feel like the customer service was top of the line, very intentional and kind! For me personally, the music was too loud, and because of that it was really hard for me to find a spot where I felt like I could breathe a little better, but I did eventually find one that worked. Food was great! Matcha was quite well done! Would definitely go again given the opportunity, even though I'd probably use some headphones, lol.

What a wonderful cafe and coffee house. The inside is hodgepodge in a really delightful way, with its various seating options and wide variety of knickknacks all around. The iced coffee is tasty, as are their muffins, and their tuna melt with chopped olives is delightful. And SO much happens there: readings, open mics, game nights. You really have to keep up with their Facebook page to get a sense of what they have to offer. It’s an embarrassment of riches.

A favorite local spot for breakfast, lunch,. All kinds of non-alcoholic hot and cold beverages, including made-to-order smoothies. Sandwiches, salads, and soups. Lots of choices for sides. Great menu for snacking, too!

One of the best cafes around here. I love spending time here they have a great atmosphere and I love the breves/lattes here. They also have events every now and then so glad they opened back up! The staff is so nice always and really care about you.

Helpful and pleasant staff took my order, rude girl gave me directions on how to eat a burger patty with a spoon, minus a star. quarter pounder patties were a little pink inside, I hope we don't get sick. Sricky floor and paper debris on the floor, yuck. Bare ones, no napkins, no catsup ... Weird.

Crazy how nice that people were in the Drive-Thru. thinking it's a pleasant experience. My daughter opens up her Big Mac, and there was a bite taken out of one of her patties. I usually don't try and call the place because I've worked in restaurants and fast food and I know how it goes but I tried calling and didnt get a answer at all. It's frustrating I don't know why somebody would take a bite out of a Patty and serve it!!!

I was waiting for a half hour in the drive-thru, and this is what I get? You call this food? This quarter pounder smells like burnt meat. Unacceptable…

This McDonald's not only took $10 from me (despite paying with two $20 bills, they falsely claimed I used one $20 bill and one $10 bill), but my chicken sandwich also had mold on its bread. Furthermore, the service at the drive-through was extremely disappointing. Sadly I can’t give them a zero star or I would as they don’t even deserve a 1 star.

Years ago it was ok. Now you always have to wait. It’s not fast food, but slow food. Writing this while waiting 30 minutes for food, and still didn’t get it. I’m inside hungry and annoyed. Don’t come here until they have new management or ownership.

I went to this location to use the internet while in town. I was shocked by the state of the place. We weren't offered assistance, so we used the kiosk and chose dine-in. When we received our food it was bagged. Not such an issue. The place was filthy though. Garbages were overflowing, there was food and garbage on the floor, tables and windows were dirty (didn't get many photos of that), yet I saw some employees just hanging around. A toilet in the women's room was full of a mess, and while I was in there an employee came in to fix her hair. She must've seen it, but an hour minutes later it was in the same condition. It was about 4:30pm on a Saturday and the place was not at all busy, nor was the drive-thru. I will try to avoid this location and you should too.

Steer clear of this McDonald's location. My recent visit was a masterclass in how not to run a fast-food establishment.The issues began with the restrooms, which reeked of urine and lacked trash bags in the bins—a clear sign of neglect. The lobby trashcans were overflowing as well, giving the entire dining area a dismal, unkempt feel. As for the staff, out of the four employees I observed, only two were in uniform, and none seemed to be paying any attention to the front counter. This lack of attentiveness became painfully clear when my partner and I received cheeseburgers without cheese. While I take partial blame for ordering through the kiosk, it’s inexcusable that the staff didn't warn us about the missing ingredient until we brought it to their attention.The absence of cheese was particularly frustrating because it might have salvaged the lukewarm, dry burgers, fries, and nuggets that had clearly been sitting for far too long.Thankfully, I was just passing through and won't be returning. Believe the other recent reviews—this place has earned every bit of negative feedback it's received.

Great restaurant with a lot of character inside... Service was very good food was good.... Dave's Diner does A. Car? Cruise. On? Tuesday. Night starting the middle of May...... If you go to dave's diner you must walk around inside there is so much to see a lot vintage colorful material on the walls.....

We stopped here on the way through town on Monday around 1:30 pm. The Waitress was very pleasant, efficient and working the whole place by herself! Mac N Cheese with Broccoli and chicken was very good, very rich in cheeseyness! The Turkey Rueben was very ample, Mac salad was excellent. Prices are fair. FYI- Car shows every Tuesday during the summer, we’ll be back!

Thank you for treating our 13 year old granddaughter so special for her birthday. Breakfast was delicious!

This was exactly what I needed before camping. The burger was good and the fries were hot and crispy. A little too much mayonnaise. 5/5 The staff was friendly. Highly recommended.

Great service! Been there twice and food was great! Just like home cooked!

Delicious blueberry pancakes, a spacious and comfortable environment, and lovely smiles from the waiters! A good day is about to start!

Good diner food, great ice cream, and awesome car shows on Tuesdays through spring and summer.

Such a pleasant place to get break from even if you’re starting late. I had the bacon egg and cheese on onion bagel with a French vanilla iced coffee. Fair prices for a superior quality. Convenient if you’re staying @ the Red Roof Inn , it’s literally located just at the front of the property. Also located next to the Mohawk River walk . I look forward to returning .

Great place! Even for take out! Passed by for a lacrosse tournament. The line was literally going out the door but the young (she’s also beautiful) Dominican woman up front was handling her business! It was crowded, but orders were being pumped out nonstop, and I got my food quickly Great place and it’s worth the little five minute wait. Apparently you can order ahead too.

Messed up my entire order.The only thing I was able to eat was the homemade potatoes. I ordered loaded potatoes. I asked the young girl at the register twice if they were loaded potatoes.She said yes. They were not loaded at all. Just regular home fries, and then I ordered a sausage egg and cheese on an onion bagel and got a garlic bagel. I didn't have time to go back and ended up throwing out my entire bagel. Disappointed in this location

You’ll have to go to NYC for better bagels. Their coffee is also excellent.

Great assortment of bagels. Cream cheeses are delicious.

Best place for grab something for brunch after hours driving.

Willie’s Bagel Cafe is a gem! It is open early, it is along the Empire State Trail and it makes staying at the Red Roof Inn that much more desirable! My Southwestern omelette was fantastic, but sandwiching it in the middle of a jalapeño bagel was just a masterpiece! Quick and enjoyable, this is the proper way to begin a day of cycling!

Awful! Waited in line for over 10 minutes to be told rudely when I ordered a bagel with bacon n cheese “it's gonna be a long wait” so I decided to get my husband and I just 2 Boston Cream donuts since it was faster and these were the worst Boston Cream donuts we ever saw and tasted !! look at the picture !!this is how their donuts look like ( back had custard coming out , and it’s not their typical style Boston cream donut) and they tasted awful. How can a place this bad still be open?

If I could give zero stars, I would. The service at this Dunkin’ was ridiculously slow, and the staff didn’t acknowledge us at all. I thought using the kiosk would make things faster, but it seemed like they weren’t even checking the orders. When I asked about mine, they just pulled the sticker from the receipt machine like they had never seen it before—meanwhile, there was a huge backlog of stickers, meaning tons of orders were probably being ignored or delayed. Clearly, from all the other bad reviews, this place shouldn’t even be open. It’s completely disorganized and a waste of time.

Came here the other day (10/4/25) looking for the munchkin Halloween bucket, but they were out of munchkins when we asked for it. Came back the next day (10/5/25) and ask for the bucket with munchkins. We were then told they are not for sale while they are openly displayed on the display case. The service is also really slow and they always seem to be backed up. Also got assorted munchkins and they gave us all glaze….If you are wanting a quick breakfast don’t stop here. Really disappointing. Won’t be coming back

A nice shop, clean and decently maintained. I went in at the start of the morning rush when it was busy, but the crew worked quickly and efficiently whilst remaining in high spirits. This shop made me hopeful that young people can still be excellent workers.

The workers at this location are literally trained to ignore you if you’re in the walk up. I’ve never experienced this at any other location but have had this happen multiple times here where you walk in and there will be four or five workers all backs turned avoiding any eye contact and acting like there is not a line of people with messed up orders waiting for any worker to turn around. It’s such a bizarre thing to see in person because they know you’re standing there and they don’t even give a “just one second” or “I’ll be right with you” they just pretend not to see you and if you’re lucky you’ll get a little side eye glance. Absolutely hate getting food from this location because if they mess up at the drive through you’re better off getting back into the 10 car pile up line that backs into the road than parking and walking inside to fix your order.

Food order is always incorrect, service is nonexistent, and they make you feel as if the customer is an inconvenience to their personal conversations. Don't ever go here. Especially not if you're expecting to get anywhere on time afterwards. I waited 10 minutes for a black cold brew. Being a franchise, you would think that management might have a bit of a grasp, but unfortunately, the pace is determined by the 15 year old employees with no motivation to work. As problematic and expensive as Starbucks is, at least they've got it together and can turnover a drive through line.

Our food came out cold and incorrect. The food preparer didn't know how to make the food and was terrible at fulfilling the order correctly!!!!!. No one greeted us and a horrible atmostphere!!!!

It's a diner with semi-conversant and pleasant wait staff. Food was very good and priced affordable. The waiter brought me more beverages than I ordered and didn't comp. Wraps were delicious. Tough to get back on I-90 if you are heading East.

Great little diner over on the east side. Lots of room inside and quick to get a table. The coffee is hot and constantly refilled, and the food was tasty. You can’t go wrong with bacon, eggs, home fries, and toast and it came out quick. Sheri was our server and she was fast, polite and welcoming, definitely will be going back!

On a long drive up to Niagara Falls we saw all the positive reviews about Sheri’s and decided it was the place to stop for breakfast break. Best decision ever, food was amazing (we were so excited to eat I forgot to take pictures beforehand), and we even got to meet Sheri! Highly recommend stopping by this diner, very accessible from the highway and an absolute delight.

I have never failed to clean a plate in my adult life. Then I met Sheri today. Her service as she waited our rather lively raucous table was second to none. The food was delicious. I could not finish. Nor could my rather large long time professional lunch partner. The amount of food and taste was just nothing I ever imagined. While Sheri won by serving us meals we could not finish, we also won for having the experience. I will be going there every time I go back to Utica. The price was so reasonable we could not have gotten a quarter of the food at a fast food place for the price. 10/10. Great good. Great portions. Sheri herself is an absolute treasure.

Went to breakfast and everything was very good. Service was ok. They just need people to show up for work. The portions were pretty good, and the pancakes are the size of a plate. The pancakes were made of cornmeal, I personally did not care for them. On the other hand, my wife loved them! Toward the end of our visit, the owner came over and spoke to us, asking us how everything was. She was very pleasant and genuine. The prices are pretty good too. We will definitely be going back, the wife suggested, "Let's try lunch!"

Absolutely love the whole team. The taste of the food is impeccable. Local. Great prices. Treated my boyfriend to breakfast when he got out of work one morning and it was just a great atmosphere so friendly he was able to relax and take the load off after work and talk about it without it being too loud in the diner. The staff was not to pushy. They let us have our time and only came when they felt they needed to help us out with refills. Two big breakfasts, two coffees, I left a $10 bill for the waitress as a tip. All around came out to $50 . ( Without my adding the $10 tip, the price was originally about $40 ) I go often and I WILL BE BACK A LOT MORE.

Great customer service. Many dieter options. Really good portions.

the serving is just not it. flattest burrito, no rice in my burrito, just few stuffs and a very light chicken got this order from drive thru today, around 7:30-8:00 in the evening. cashier didnt inform me that there was no rice in my burrito before he gave me the order. last picture is the photo reference of a”tacobell chicken burrito” how it should be

The crunchwrap that I bought had less than an ounce of beef in it. They tell me it was supposed to have 5 oz in it being a restaurant owner I know what 5 oz is supposed to look like. Next time I'll spend my $8 elsewhere.

I feel like it's a loss every time I stop to this location. My order is rarely accurate, it's also absurdly expensive for the quality of ingredients. Credit where credit is due, the cantina chicken quesadilla is top notch. I don't think I've ever been given nacho chips, sauces are hit and miss but it's obnoxious when I've paid for them. Other wins include missing items, uncooked nacho fries, and undrinkable sodas. Shoutout to the staff at the window that are almost always very friendly and personable

Food is good, price increase like every . The dining room at this location (North Utica) closes at 9 p.m. on the dot!! They will NOT let you finish eatting there if it's closing time! They will ask you what you need to pack your meal up to leave. Most establishments will lock the doors and allow you to finish and then let you out of the building when your done, but not at this location. The establishment was clean.

DOES IT LOOK APPETIZING TO YOU MR FRANCHISE OWNERS???!! I asked for extra beef so they flopped some extra beef on top of an older made burrito. Next time you might get this nasty burrito thrown at your drive through window.

I go here all the time because it’s closest to home. My order is always slapped together and it’s ALWAYS mostly bread….… I had to get a refund a week ago because I got tired of the problem and began to document my issue. Fast food is only getting worse with the pay going up….. first photo of my triangle chicken wrap, that bad boy had about 3 pieces in him, threw him right out, not even the neighborhood cats wanted anything to do with him. Next up is lucky number 2, this bad mama had 3 pieces in the back and 1 in the front, she was hollow mostly but dam did she love being slapped up againts my trash can. I’m gonna go pick up the 3rd tomorrow, hoping she can stick around for the ride and offer me more to eat, unlike her 2 siblings who were belimic and unhealthy. Poor homely things.

Good is always nasty and never fresh no matter how much you beg they just don’t understand what it mean when someone ask for fresh or don’t understand when u say u don’t want something on your food very horrible place to eat to many kids working there that don’t care about there job!!!!!!

These are the places I like to find. This little gem will not disappoint unless you want takeout, which they don’t have from what I’m told. Jeff is the owner, chef, prep guy, server and dishwasher all in one. I gave him 5 stars across the board including atmosphere. It might not be a 5 star restaurant atmosphere that you’re paying $100 a plate but it’s great for this little place. I had breakfast here and I’ll be going back later today for lunch. To many things that I have to try in the short two days I’m in town. The food was delicious and it was like my mom or day was in the kitchen cooking it for me. This is a must try. Open Monday thru Friday 7-2. Come get you some good food cook fresh daily.

Best burgers in town. I mean like nothing comes close. Jeff makes other stuff too which the wife loves, but I never get past the burgers on the menu. The good stuff: the chef and owner is a world-class chef who got tired of making hundreds of five-star meals every night, and focused his locally sourced foodie genius on the most humble of dive bar diners. He grows or forages much of what he serves, and is a damn interesting guy on top of all that. The bad: it's SMALL. A counter that sits 8, and two small tables. Come during off hours if at all possible. But... come.

This place is great! Owner/operator is a cool and kind cat, a retired chef with lots of great stories if you ask him. He slings delicious eggs and will get you in and out quickly if you need it! The atmosphere of this little triangular hole in the wall diner is, true to form, golden.

This guy can cook, incredible food thats well priced and with near no wait time. A real hole in the wall, great atmosphere that I highly recommend for breakfast or lunch. Will be going back again and again

Amazing french toast with eggs and sausage. Would come back. Friendly owner/chef, and good coffee, also good value.

Nice locals place with a unique menu. Homemade hash! I'll check that out next time.

Golden’s is a favorite spot for a classic diner vibe. In addition to the atmosphere, the owner cooks food on the spot and with great intention and passion. For example, yogurt is homemade, pickled ramps foraged locally show up in a simple tomato salad side with smoked gouda. It’s the attention to detail that sets Golden’s apart from many businesses today. It’s hard not to be present with what you’re eating, which makes for a Golden experience (pun-intended 😋).

12/11/24 delivery via grubhub took over 35 minutes due to other deliveries, this is such BS! The breakfast burrito was delicious. would order that again. The Bahama mama salad ( my favorite salad here) was not fresh this time.. most of all ingredients were old & mushy. These old items Should not of been included in a salad costing $12, the cucumbers were old, the purple lettuce was slimy & gross. Most of strawberries were old as well. Very very disappointed in the salad this time. I'll attach a couple pics, sometimes it's hard to see the oldness in pics. House balsamic Dressing was tasty. Coffee was good. Hope this was just an uncaring employee & will not be the norm for salads.

You guys!!! This is a gem of a place! I was on my way to Saratoga Springs and I was starving so I made a pit stop here after googling “best avocado toast in Utica.” Roso’s is located on the 2nd floor of the Adirondack Bank Center. It’s super cute and inviting inside. Theyre known for their catering, but you can also come in for a sit down breakfast/lunch or order out! I could tell this is a local favorite because the waitress knew the customers by name. Love it! I ordered the California Breakfast Sandwich which is eggs, spinach, tomatoes, onions, avocado, pesto served on your choice of bread. THIS SANDWICH was easily one of the most delicious breakfast sandwiches I’ve ever had. And I make a MEANNNNNNN breakfast sandwich. Go here! The prices are also great. I would definitely come back on my way through Utica.

This place has so many delicious-sounding items that it's so difficult to only order one every time I go- everything is my favorite! If you like variety and trying new flavors and always in the mood for something different but super tasty and filling, you'll love Roso's. Even if you like consistency and order the same thing each time, you'll love Roso's. The specials are so imaginative and unique, the food is super fresh and always hot, and the beet salad is my favorite to order on the side. I keep coming back because I'm determined to try everything on the menu! And they're FAST! I recommend calling in a take out order instead of ordering online, their variety isn't completely captured using the online menu.

I ordered the 2 full trays raspberry pork tenderloin as an appetizer for a party. They were a hit. People kept coming back for more. Unbelievably delicious. They could very well be seved as an entree. And they were delicious cold.i "caught" people going into the fridge and helping themselves. Also the raspberry dressing is not overly sweet. Just perfect. I wish I had a photo to post.

I had a catering order, so stay with me. Food looked great, people seemed to enjoy it. Price on food items was very reasonable but here is where you lost me. On a $130 bill, I had $46 worth of charges that did not pertain to any food.. $10 delivery, perfectly fair and acceptable, a 20% gratuity charge. What exactly am I leaving gratuity for ? I’m not being served, it’s a delivery and you already charged me for delivery. Plus a $7 credit card charge which I think if you want my business the cc charge is ridiculous.

Ordered platters for Christmas Eve, got bagels breakfast sandwich platter and a muffin platter. Food was delivered to our house on time, the food had large portions and price was reasonable. Everyone was very happy. Surprised that even though the sandwiches looked heavy they tasted fresh and light. The sausage and bacon were not greasy and the muffins were fluffy and large. No left overs! Would recommend and order again.

Love their breakfast! Breakfast sandwiches, omelets, French toast: all out of this world. Lunch is great too. Their menu is super varied and is filled with tons of different interesting ingredients and flavor combinations. And on top of that, their menu is pretty big, which is a great change. Very excited to try different things from here. Everything has been great so far. Love that their prices are so reasonable. Definitely has turned into one of my favorite places for breakfast or lunch. Anytime the tiniest mistake happens, the owner is fantastic about making it right, whether I ask for her to or not. Great customer service. Give them a try! You can order delivery right from them or their website now too! The only thing I wish was different is that they were open later and on weekends!

So I show up and it's a 24 hour McDonald's with 2 lanes. 1 lane has a car in it, so I pull to the other and wait. We're waiting for a while and finally the one car orders and I assume it's my turn. Nope the car behind it orders and I'm waiting. I notice a guy on foot standing behind the car and they get to him first. So I decide to pull back and pull into that lane. And they take the guys order who ordered on the app who is also on foot. So I order and worst mannerisms for a McDonald's. I imagine there's a more customary way to take an order but that's out the window. No ask if I want a different size and no total cost or no double checking the order. So I pull up the window and I pay and get my food in normal time but my drink was missing ice and 75% full. There was no one behind me so I don't understand the lack of customer service. The food. Fries were double salted which I couldn't finish and the burger was normal. Give them credit there. Because it's late does that mean the decline on service?

Worst McDonald’s I’ve ever been to. How you have the worst attitudes on a normal day and this particular night have all the lights on menu’s on in the drive thru machines on and no one is in there?! At night drive thru seems impossible to get through because no one answers the speakers anyway. Should be shut down or get new hires because what you got is absolute trash! There’s no customer service here! Supposed to be 24/7 but they leave when they want to.

This store is crazy i had a door dash all they do is play arond i would of fired everyone in this place. Or have them straigthen there act cause this mcdonalds is going down like dunkin in onieda square.

Got DoorDash and most of order was missing. What arrived was not correct. Drinks 3/4 full or less. Wrong sauces. 2 drinks but 1 straw and it was open? That’s crazy. I understand late nights are hard but please read your tickets, verify what’s in the bag, and definitely do not send open straws to guests. I have pictures from DoorDash complaint but don’t see where to post them here. Please do better. Some of us work late and occasionally depend on late night McDonald’s for dinner as they are the only place open on DoorDash.

If I could give it 0 stars I would. 12 minutes to go through drive though with 1 other car there. That was it. The cashier took off for 3 mins and said she had to help make the food too. This is EVERY time I come here. I would love to shout out Kaden for her professionalism, courtesy and kindness. She's amazing.

Great restaurant!! Well run restaurant by Mgr Jarvis!! I had a great experience at this McDonald's in Utica, NY! I was in line, and Manager JARVIS handled an irate, and unruly customer in a respectful and professional manner!! He diffused the situation quickly even though the irate customer was clearly and totally at fault! I was so impressed with Mgr. Jarvis that I shook his hand afterward (after the unruly customer left)! The customer service person (at the counter) was equally professional during the time that Jarvis took care of the unruly customer!! Great McDonald's location!! FIVE STARS!!! I wish I could give more!

Utica McDonald's is in need of some help. The last few times we have gone there, we've had to wait for our food for over 15 minutes. The tables aren't clean and there have been some angry customers due to the wait time and unprofessional customer service by the supervisor on shift.

This place is so dirty (the pictures do no justice) that I’ll never be there again. The bun was hard and the meat over cooked. There were fries all over the service area floor and the attendants didn’t obviously care. I wonder if the owner of that location go visit and see the mess that store is in. The employees were messy and the girl that serving food needed to brush that hair badly. I asked “don’t you ppl clean?” and I was told “nope, we don’t have time.” Lastly, the soda machine didn’t have soda and I had to ask for a straw, napkins and ketchup. They just don’t care. Never again! 😑

Disgusting Experience at McDonald’s on Mohawk Street, Utica I’ve been to McDonald’s locations all across the tri-state area, and I can confidently say that the ones in the Mohawk Valley—especially this location on Mohawk Street in Utica—are by far the worst I’ve ever encountered. This visit was an absolute nightmare, and I’m beyond disappointed. The kitchen was an outright mess—floors covered in fries, random receipts, and who-knows-what-else scattered everywhere. There were paper towels just sitting on the counter, and the overall state of the place looked like it hadn’t been cleaned in hours, if not days. I get that fast food can be hectic, but this level of filth is unacceptable. It made me seriously question the hygiene standards here and whether my food was even safe to eat. Compared to other McDonald’s in the region, the Mohawk Valley locations are consistently subpar. I’ve never had an issue with cleanliness or service at spots in Albany, Syracuse, or even smaller towns, but every time I visit one in this area, it’s a gamble. This location takes the cake for being the most disgusting fast food spot I’ve ever stepped foot in. Save yourself the trouble and drive a bit further to a cleaner, better-managed McDonald’s. I won’t be coming back here anytime soon.

I will never go to this McDonald’s again. I went to order some fries so when I got the fries they was cold so when they gave me fresh fries you couldn’t even eat them because it was so much salt on them. No wonder why they was laughing. Sept 12, 2025 at 7:15pm. I don’t know if this girl was the manager or supervisor but the way she talk to the employees she needs to go or get retrained.

The worst McDonald's ever RAW quarter pounder cold unsalted fries! They never have any of the special menu items the shake mechanic is either broken or they never got the items to make the new grimace shake. I DO NOT RECOMMEND ANYONE EATING FROM THIS MCDONALD'S....

Just went to order a sandwich and they have a new girl by herself working the counter and trying to prepare food while the manager and cook are outside passing a joint. Unreal!!! Is this the new advertisement for McDonald's? I'll be going out of my way to Burger King in North Utica.

I can't even with these people, the service sucks. The employees attitude was horrible, took 20 minutes after getting my food for them to serve us drinks and sauce, and still didnt give us the right order. It smelled like weed and the people seemed very shady, will not be attending this facility ever again!

Disgusting. Touching food after blowing their nose! No sanitation. DO NOT EAT HERE! Workers don’t care and neither does management.

Staffs could do better in being friendly and helpful to people who go in to the Cafe to enjoy their time with friends... The last time I was here... Last Saturday, i stand in line for 5 minutes... I was in line right behind my friends who just ordered... I thought they'd take my order since I was standing right there... But nope. All the staff looking straight at me and say nothing... Just going about doing their things.. And no one say to me "we will be right there with you".. Nope. No greeting or say anything. I stand there for a few minutes, another customer came in... Then she said to me, "I'll just order on the app"-... But anyways, a café like this should do better with welcoming and being friendly. Prioritize customers that go inside.

Ordered a Strawberry Creme Frappuccino Blended Beverage. They got the order wrong. No strawberry puree even though I ordered it. I usually order this exact same thing at other Starbucks and it is nothing like the one I got today. Tasted terrible. Not going there again. I guess they don't really care. On top of that, the staff gave of a totally entitled vibe.

Atmosphere is great but the experience is awful. The informed us today at 5PM on a Friday that the manger was not feeling well and everyone must leave immediately. Took 15 minutes to get a mocha - got comfortable and then booted out. 4th try coming here… and last

This is my usual Starbucks location, and the staff always treat me kindly and with respect. The store is clean, parking is ample, and the service is quick - even when there's a line wrapping around the building. I can't recommend it highly enough.

Went one time to pick up my mobile order and the employee (a young female) was very rude at the window and didn’t make our drinks correctly, then got upset when I asked her to add cold foam when I payed for it and told me they didn’t have it there. The next time I had this same employee she was again very miserable and made our drinks wrong again, one even being the wrong size. She didn’t give us our food at the window so I went inside and asked for it, she looked right at me and ignored me. The other worker was also right there and ignored me. Worker was clearly making a drink with bad milk and had to go back and fix it. I was standing for 5 minutes in the front with no one in the store in front or behind me with two workers and what looked to be manager all pretending I was not there and not acknowledging my presence, I then asked again and then was told to wait. After a bit of time went by the manger finally asked if I had been helped and told them I went through the drive thru and didn’t receive my food which was clearly sitting near the drive thru window in a bag. I was just at the window and she clearly knew she just saw me as she said my name and all she had to do was stop and give me my bag. Drinks were made with dairy milk instead of oat milk, one was the wrong size, and didn’t seem to be shaken. The employees seem miserable and have terrible customer service.

Atrocious service, refused to serve a paying customer because a former employee verbally abused me last year. That former employee recently made the news for having been arrested, so I thought it would be safe to come back, but nope. Other former baristas and managers have told me that the N Utica store cannot keep staff because "all the good people left." Maybe you, yes YOU, shift leaders and store manager should look at yourself and consider that this is a YOU problem. I get it, you don't like me but that's neither here nor there. I've never had this problem in all the Starbucks across the US and Canada I've visited. SHAME ON YOU.

Waited 30 minutes for my refresher and cake pop. The staff working was rude when I asked about the status of my order and they were filling orders with no sense of urgency. They were to busy taking pictures of ems taking care of a medical emergency outside. Don’t go here.