孟菲斯中38家最佳水疗酒店

（由 Google 翻译）这家酒店弥漫着古老的英式风情，又不失南方人的热情好客。我遇到的每一位员工都热情友好。食物美味可口。显然他们升级了房间，但我的房间前门附近仍然有一些神秘的水渍；我告诉了经理，她马上就处理了。鸭子主题很可爱。酒店的食物也很棒。 （原文） The hotel had an old English flare about it with southern hospitality. Every staff member I encountered was friendly and hospitable. The food was delicious. It is apparent that they made upgrades to the room, but mine still had some mysterious water damage near the front door; I informed the manager, and I heard her addressing it right away. The duck theme is adorable. The hotel food was good.

（由 Google 翻译）我们非常喜欢鸭子游行，基南（Keenan）是一位非常棒的鸭子指挥。一定要早点到，才能在大厅里找到座位。或者，如果你愿意，也可以坐在红毯边观看鸭子游行。绝对值得一看。这真是一个可爱又有趣的开启或结束一天的方式。还可以去屋顶看看鸭子宫，欣赏城市美景。大厅很漂亮，服务也很棒。他们还有一幅很棒的壁画，非常适合拍照！ （原文） We loved the Duck Parade and Keenan was a wonderful Duckmaster. Be sure to get there early to get a seat in the lobby. Or if you want, you can sit along the red carpet to watch the ducks parade in. It’s definitely worth it. Just a cute way to start or end your day. Also take a trip up to the rooftop to see the Duck Palace and a great view of the city. The lobby is beautiful and the service was great. They also have a wonderful mural for a photo opportunity!

（由 Google 翻译）我们在皮博迪酒店度过了一段美好的时光！我们遇到了鸭子管理员，他向我们详细介绍了著名的鸭子游行，甚至还给了我们一枚鸭子徽章；真是有趣又难忘。他还邀请我们到屋顶**去看看新来的鸭子，欣赏**孟菲斯的美景——这真是太特别了。 调酒师和饮品都很棒，酒店本身也非常漂亮。目光所及之处，都能感受到浓浓的历史气息和南方的魅力。绝对是孟菲斯之旅的必游之地！ （原文） We had such a wonderful experience at The Peabody Hotel! We met the Duckmaster, who told us all about the famous Duck Parade and even gave us a duck badge; such a fun and memorable touch. He even invited us up to the rooftop** to see the new ducks and enjoy the **beautiful view of Memphis— it was truly special. The bartender and drinks were excellent and the hotel itself is absolutely beautiful.You can feel the history and Southern charm everywhere you look. Definitely a must-see when visiting Memphis!

（由 Google 翻译）我在孟菲斯皮博迪酒店的入住体验非常愉快，因此我觉得值得写一篇完整的评价。从我踏入大堂的那一刻起，就感受到了酒店宏伟、优雅且独一无二的氛围。员工热情友好、专业周到，让整个入住过程轻松舒适。从办理入住到用餐，每一个环节都体现了南方人热情好客的待客之道。 对我来说，最精彩的莫过于著名的皮博迪鸭子游行。看着鸭子们列队走向喷泉，真是一种纯粹的快乐，这是你在其他任何地方都无法体验到的。它魅力十足、独具特色，为皮博迪酒店增添了一份超越普通酒店的特别之处。人群的兴奋、动听的音乐以及这项传统背后的历史，共同创造了一个令人难忘的瞬间。 我的房间漂亮、干净、舒适，处处体现着贴心的细节，让我能够轻松放松身心。酒店本身令人惊艳，处处细节丰富，散发着历史魅力，优雅隽永，令人过目难忘。 如果您到访孟菲斯，想要体验一次难忘的顶级享受——包括观看精彩绝伦的鸭子游行——那么皮博迪酒店绝对是您的理想之选。 （原文） My stay at The Peabody Hotel in Memphis was so enjoyable that I felt it deserved a full review. From the moment I walked into the lobby, the atmosphere felt grand, elegant, and truly one-of-a-kind. The staff was welcoming, professional, and genuinely attentive, making the entire experience feel warm and effortless. Every interaction—from check-in to dining—was handled with care and friendly Southern hospitality. One of the absolute highlights for me was the famous Peabody Duck Parade. Watching the ducks march to the fountain is pure joy and something you simply cannot experience anywhere else. It’s charming, unique, and adds a level of delight that makes the Peabody feel special in a way that goes beyond just being a hotel. The crowd’s excitement, the music, and the history behind the tradition all come together to create a moment you’ll never forget. My room was beautiful, clean, and comfortable, with thoughtful touches that made it easy to relax. The hotel itself is stunning, with rich details, historic charm, and a timeless elegance that you notice everywhere you turn. If you’re visiting Memphis and want a memorable, top-tier experience—complete with the unforgettable duck parade—the Peabody is truly the perfect place to stay.

（由 Google 翻译）哦，我亲爱的姑妈，该从何说起呢？看皮博迪鸭子一直是我人生愿望清单上的项目（从80年代就开始了），我终于如愿以偿了！（四天的行程中看了三次。）我内心的小孩儿都兴奋得尖叫起来。鸭子管理员基南·沃克简直太可爱了，我们现在成了好朋友。🤣 我们的房间布置得井井有条，一尘不染。休息室的早餐和欢乐时光都很美味——虽然选择不算特别多，但我也不喜欢选择太多。每天的食材都很新鲜，早餐还有现做的煎蛋卷。我遇到的每一位员工都热情友好。这绝对是我六十多年来最棒的假期之一，我希望不久之后就能再次回到这里。 （原文） Oh, my sainted aunt, where to start? Seeing the Peabody ducks has been on my bucket list forever (since the 80s) and I finally got to see them! (Three times during our four-day visit.) My inner child is sqeeing with happiness. The Duckmaster, Keenan Walker, is simply the loveliest man, and we're now BFFs. 🤣 Our room was well-appointed and scrupulously clean. Breakfast and happy hour in the lounge was delicious - not a huge selection, but I don't like having too many choices. Everything was fresh every day, and there's an omelette station at breakfast. Every single employee I encountered here was welcoming and friendly. This has been simply one of the nicest vacations in my 60+ years on the planet, and I hope to return before too long.

（由 Google 翻译）哇！简直完美……除了我们抵达时的第一印象！长途驾驶让我们疲惫不堪，但抵达时依然兴奋不已……前台工作人员却很不热情，冷淡疏离，似乎很不耐烦或很暴躁。行李员推着购物车差点在入口处撞到我们，却没有任何道歉——非常令人失望，完全不像皮博迪酒店的水准。不过，我们还是抱着希望继续前行……我们的预订竟然被惊喜地升级到了12楼，这真是个意外之喜，因为还包含欢乐时光的酒水、餐饮和糖果吧！😍真是个美丽又令人惊叹的地方！我们的预订专员是Janice，她太棒了！她友好、乐于助人、体贴周到！屋顶和鸭子宫是必游之地，当然，鸭子表演也超级可爱！这里有很多值得一看、值得一吃、值得一喝的东西，还有很多购物的地方！比尔街也很棒！BB King's餐厅绝对是最佳选择！我们结识了许多来自世界各地的朋友……感谢你们带来如此美好的体验！ （原文） Oh wow! Just perfect... aside from our very first moments of arrival and first impression! We were tired from long drive and yet excited to arrive... front desk staff was just unwelcoming. being stand offish and seemingly bothered or cranky. The bell hop nearly ran us over at the very entry with cart with no apologies - was very disappointing NOT Peabody quality. However, moving on with much faith... Our reservation had been surprisingly Upgraded to the 12th floor which was a wonderful surprise as it came with happy hour drinks dining and candy bar!!😍Such a beautiful and amazing place! Janice was our reservation specialist and she was GREAT! She was friendly, helpful and accommodating! The rooftop and duck palace is a must see and of course the duck shows are adorable! Lots to see, eat and drink as well as alot of shopping! Beale street was amazing as well! BB KINGS took the win! Met a ton of great people from all over the world....Thank you all for the experience!!

（由 Google 翻译）我已经很久没有住过一家酒店而没有遇到任何问题了——皮博迪酒店完全超出了我的预期！一切都很棒！客户服务一流！我真希望我能记住办理入住、点餐、咨询和退房时遇到的所有人的名字，因为他们都非常友善和专业。China、Jack、Keila、Rita，还有一位名字以Z开头的女士，只是我能记住的其中几位，但他们都非常出色！我以后每次来孟菲斯都会再次入住皮博迪酒店！所有员工都值得表扬和加薪！谢谢大家！ （原文） It's been a long time that I’ve stayed at a hotel and not encountered some kind of problem- The Peabody exceeded my expectations! Everything was great! Customer service was top tier! I really wish I could remember everyone's names I encountered when checking in, order room service, asking questions, and checking out because they all were incredibly nice & professional. China, Jack, Keila, Rita, and a lady who's name started with a Z are just a few that I could remember but they all were phenomenal! I'd definitely return to the Peabody whenever I am in Memphis! The entire staff deserves recognition & raises! Thank you all!

很惊喜、非常别致、有特色的酒店。但是收费不透明，预定只要200元左右，但是到店办理入住，各种必须支付费用又加了100多元。

（由 Google 翻译）我们非常期待入住大柏树旅馆，尤其是在提前打电话告知我们的房间可以俯瞰沼泽地，而且有很多适合孩子的活动之后。抵达后，正如电话中提到的，酒店入口处提供代客泊车服务。 旅馆本身设计精美，Bass Pro Shop 和观景台令人印象深刻，值得一游。然而，酒店体验却有很多不足之处，尤其对于一家五星级酒店而言。我们的房间（226号）美观大方，但床很不舒服，厕所也坏了，而且不幸的是，它位于客房服务洗衣区和服务码头旁边。整晚都非常吵，让人难以休息。 “探险中心”令人大失所望——它只是几个狭小拥挤的房间，每晚只安排一项活动。我们住的那天晚上是涂色活动，所以工作人员提供了马克笔、颜料和白纸。大多数景点和商店在晚上8点到9点之间关门，所以如果你晚些时候到的话，就没什么可玩的了。 此外，预订时还出现了一些未明确告知的意外费用：代客泊车20美元，停车费另加20美元。就这个价格而言，性价比实在不高。虽然整体环境看起来很吸引人，但我们不会再次入住，也不推荐寻求舒适、安静或深夜娱乐的家庭入住。 （原文） We were excited to stay at Big Cypress Lodge, especially after calling ahead and being told our room would overlook the swamp and that there were plenty of kid-friendly activities. Upon arrival, valet service was available at the hotel entrance, as mentioned on the phone. The lodge itself is beautifully designed, and the Bass Pro Shop and observation deck are impressive and worth visiting. However, the hotel experience left much to be desired, especially for a 5-star hotel. Our room (#226) was aesthetically beautiful, but the beds were very uncomfortable, our toilet didn’t work properly and unfortunately, it was located next to the housekeeping laundry area and service docks. It was extremely noisy throughout the night, making it difficult to get any rest. The “Adventure Center” was a major letdown—it’s simply a few tiny, cramped rooms with one scheduled activity per evening. The night we stayed was coloring so they were provided markers, paint and blank paper. Most attractions and stores close between 8–9 PM, so if you arrive later in the day, you won’t find much to do. Additionally, there were unexpected fees not clearly communicated when booking: $20 for valet and another $20 for parking. For the price point, the value just wasn’t there. While the overall setting is visually appealing, we wouldn’t stay again and don’t recommend it for families seeking comfort, quiet, or late-evening entertainment.

（由 Google 翻译）如果仅凭房间评价这家酒店，我会给5/5分。房间本身很棒，宽敞，体验独一无二。可惜的是，这家酒店的其他方面都略显平淡。前台服务员不算粗鲁，但服务水平确实达不到五星级酒店的水平。我能感觉到他们只想快点结束工作，感觉就像麦当劳的客服水平，但话说回来，他们也不算粗鲁，只是没有营造出高端酒店通常应有的热情友好氛围。 入住后，如果到得晚了，真的没什么可玩的，没有客房服务，大堂酒吧关门早，什么都没有。所以，他们收取20美元的“度假费”，感觉一点都不像度假村，这实在有点荒唐。更不用说还有20美元的代客停车费，不管你想不想用，这简直荒唐到家了，考虑到这家酒店有一个巨大的公共停车场。总的来说，我建议大家留下来，体验住在金字塔里并俯瞰 Bass Pro Shop 的感觉，如果他们能提高客户服务水平并停止收取荒谬的费用，那就给 5/5 分了。 （原文） If I were to only be rating this place based off the room alone, it would be a 5/5. The room itself was amazing, spacious, and a one of a kind experience. Unfortunately everything else about this hotel is kinda lackluster. The front desk clerk was not rude but did not really give 5-star hotel service. I could tell they just wanted to get their shift over with it, felt like McDonald's level of customer service but again, they weren't rude, just didn't really give that welcoming/friendly feeling that's usually expected at higher end hotels. Once checked in there is really not much to do if you get there late, no room service, lobby bar closes early, nothing really. So it's kinda ridiculous that they charge $20 for a "resort fee" when it doesn't feel anything like a resort. Not to mention the $20 valet parking fee that is forced upon you whether you want to use it or not which is just ridiculous considering that have a giant public parking lot. Overall I would recommend staying just to experience staying in the pyramid and overlooking the Bass Pro Shop, if they could up customer service and stop with the ridiculous fees it would be a 5/5.

（由 Google 翻译）从始至终，孟菲斯大柏树旅馆 (Big Cypress Lodge) 的团队都竭尽全力，让我们的活动完美无缺。每个细节都处理得细致入微，精准无误，营造出超出预期的体验。 主厨的厨艺堪称非凡——每一道菜都堪称杰作，无论是味道还是外观。我们的客人们至今仍对美食赞不绝口！ 特别要感谢宴会协调员 Wendolyn，她真是太出色了。我从未与如此亲力亲为、细心周到的协调员合作过。在我们提出需求之前，她就预见到了，确保一切顺利进行。 从代客泊车、行李员到前台团队，他们的服务无可挑剔。每一次互动都体现了真诚的热情好客和专业精神。 如果您正在寻找一个拥有卓越服务、美味佳肴和真诚关怀团队的难忘场地，大柏树旅馆就是您的理想之选。他们让我们的活动成为了一次难忘的体验！ ⭐⭐⭐⭐⭐ 强烈推荐！ （原文） From start to finish, the team at Big Cypress Lodge in Memphis went above and beyond to make our event absolutely perfect. Every detail was handled with care and precision, creating an experience that exceeded all expectations. The Chef’s culinary skills were nothing short of extraordinary – every dish was a masterpiece, both in flavour and presentation. Our guests are still raving about the food! A special mention to Wendolyn, the banquet coordinator – truly top-notch. I have never worked with a coordinator so hands-on and attentive. She anticipated our needs before we even voiced them, ensuring everything ran seamlessly. From valet and bell staff to the front desk team, the service was impeccable. Every interaction reflected genuine hospitality and professionalism. If you’re looking for a memorable venue with exceptional service, outstanding cuisine, and a team that truly cares, Big Cypress Lodge is the place. They turned our event into an unforgettable experience! ⭐⭐⭐⭐⭐ Highly recommended!

（由 Google 翻译）我的体验相当不错。我觉得住一天就够了。晚上7点到9点商店关门后就没什么可玩的了。没有客房服务，餐厅也关门了。如果带孩子入住，需要自带零食。我们还注意到内阳台房间存在安全问题。房间有围栏，但围栏没有延伸到两端……所以阳台栏杆两边都有6到8英寸的缝隙，离地面有2到3层楼那么高。我们的小狗钻了过去，跑到栏杆的另一边，差点摔下去。幸好我们把它哄了进来。我们当时都惊呆了。我1岁的侄女身材娇小，还在走路，如果她住在这里，应该可以轻松穿过这些缝隙。如果你有2岁以下的孩子，我建议不要让他们上这些阳台。 （原文） My experience was fairly good. I don't think you need more than a day to stay. Not much to do after the store closes between 7 to 9pm..No room service and restaurants close. You'd need to pack snacks if staying with children. We also noticed a safety issue with the interior balcony rooms. They are screened with a fence, but the fence does not reach the ends...so you have 6 to 8 inch gaps on either side of balcony railings with a 2 to 3 story drop to the ground. Our small dog got through and showed up on the other side of the railing inches from a fall. We luckily were able to coax him in. We were utterly shocked. My 1 year old niece is petite and walking and would have easily fit through the gaps if she were to stay. If you have children under 2 I would advise not letting them.on these balconies.

（由 Google 翻译）我们在这里度过了蜜月，真是太棒了。房间和地方都很漂亮，淋浴是最令人放松的，大按摩浴缸更是锦上添花。电梯上的餐食非常完美，物超所值。这里安静舒适，还给我们准备了零食、爆米花软糖、水和薯片。 （原文） We stayed here for our honeymoon it was amazing. Beautiful room and place the shower was the most relaxing thing there big jet tub was even better. Food up the elevator was perfect worth the price. Quiet and relaxing gave us snacks popcorn gummies and water and chips

（由 Google 翻译）真是个很棒的住处。太喜欢这里的舒适了。特大露台房的露台非常惊喜，它有一个超大的露台，通向环绕整个金字塔的主露台。你什么时候能说自己睡在金字塔里？而且，我们的司机威利真是太客气了！无论何时何地，他都会载我们去任何地方。我们一定会再来的！ （原文） Really awesome place to stay. Love the coziness. The king terrace room was surprising with the huge patio that leads out on the main terrace which leads around the entire pyramid. When can you ever say you've slept in a pyramid? Plus our driver Willie was so gracious! He took us where ever, when ever. We will definitely be back!

（由 Google 翻译）首先我要说的是，这里的客户服务非常棒。前台助理Alexis非常友好，非常亲切，脸上总是挂着灿烂的笑容。每当我的房卡出现问题，或者需要餐具和毛巾之类的东西时，她总是会帮助我。 房价也很不错，而且离我工作的地方大约20分钟的路程，距离还算不错。今天是我找公寓的绝佳机会，我已经成功找到一套，很快就会搬进去住。水压和水温也很棒。我住过太多酒店，温度都很糟糕，我不得不洗冷水澡。 不幸的是，这次住宿体验并不尽如人意。我的房间有几个问题，比如床边地毯附近有一大块红色污渍，颜色不像是血迹。我猜是某种饮料，但确实很明显。还有，我窗户上方，我试着打开它的时候，它好像卡住了，直到我用力一推，有个东西掉了下来，看起来像是蚂蚁窝或者某种飞虫。幸运的是，它们都死了，但这真的太恶心了。我觉得这不是前台工作人员的错，不过我得怪客房服务人员。只是他们在检查房间的角落和缝隙时似乎太粗心了。 我的房卡也出过好几次问题，我不得不经常下楼去重新刷，因为我门上的读卡器有一半时间读不出来，一半时间扫描不出来。我男朋友也有一张房卡，但他的卡坏了，所以我们俩共用一张。 除此之外，我没什么可抱怨的，因为我其实没怎么关注房间，我更专注于整理我的生活，因为房间实在太乱了。 住宿体验很棒，如果有必要的话我还会再来这里 <3 （原文） I’ll start off by saying the customer service is great. The front desk helper named Alexis was super friendly and super personable and always had a big smile on her face. Always help me whenever I had a problem with my key card or needed things like dishes and towels. Rate for room was also really good and it is A decent distance for about 20 minutes from where I work, which isn’t too bad at all. this day was a perfect chance for me to look for apartments and I have successfully located one and will be moving into it soon. water pressure and temperature was also great. I’ve had too many hotels where the temperature sucks and I’m forced to take cold showers. Unfortunately, the stay wasn’t with its downsides. My room had a couple of problems like for example there is a large red stain near the carpet of the bed wasn’t red enough to be blood. I would’ve guessed it was some sort of drink, but it was pretty noticeable. Also on the top of my window when I try to open it, it seems stuck until I pushed a little bit harder and something fell down what looked to be like some sort of nest for an ant or some sort of flying insect. Luckily, they were all dead, but it was definitely gross. I don’t think was this was the front desk staff’s fault though I’m going to blame it on the housekeeping team. It just seems like they were pretty careless when looking in the nooks and crannies of the room. I also had problems with my key card multiple times I had to go downstairs constantly to get it redone as the reader on my door wouldn’t read it half the time and it would not scan it properly half the time. My boyfriend also had a key card and that one straight up did not work so we had to share one card between the both of us. Other than that, I can’t complain as I really wasn’t focusing too much on the room, I was more focused on getting my life in order because it was pretty messy. Great stay, would come back here again if I had to <3

（由 Google 翻译）感谢 Alexis，我的入住体验非常棒。他们竭尽全力让我住得舒适，耐心而友善地解答我的所有问题。他们的专业精神和真诚的帮助让我感到宾至如归。我非常感谢他们出色的服务，一定会推荐这家酒店，因为有像他们这样的员工！ （原文） I had an excellent experience thanks to alexis. They went above and beyond to make my stay comfortable, answering all my questions with patience and kindness. Their professionalism and genuine helpfulness made me feel truly welcomed. I really appreciated their outstanding service and would definitely recommend this hotel because of employees like them!

（由 Google 翻译）太可怕了......整个地方都弥漫着杂草的味道......进了房间，味道糟透了......门闩锁不上，门闩被踢开了，所以门紧紧地挂着......幸运的是，我们的房间里有一台冰箱，所以我把它推到门前，相信我，如果你在 200 房间，你会需要门前有台冰箱。有个家伙在我们房间外面抽雪茄。但是等等......情况更糟了......蟑螂......我的意思是到处都是蟑螂......我数不清了......我的建议很简单......把这个垃圾场推平，重新开始......凌晨 3 点 30 分起床离开......哦，是的，就在我离开之前，我发现床单侧面有血迹。我宁愿去卡车停靠站搭帐篷，也不愿再住在这里......离这里远点。我的意思是，赶紧走开……请保留你那套千篇一律的回复，今天早上看了好几个月前的评论，很明显你不会对此采取任何行动。我加了图片给大家欣赏！！！好好欣赏，记住……赶紧走开。PS：点击个人资料查看此垃圾场图片 （原文） Horrible awful...... whole place smells like weed . . got checked in our room, and it smelled terrible.. the deadbolt would not lock and the door latch had been kicked in so it was hanging on for dear life.. fortunately there was a fridge in our room so I pushed it in front of the door, trust me if you are in room 200 you're gonna need that fridge in front of the door. Dude was outside our room smoking a blunt. But wait.. it get worse.. ROACHES... AND I MEAN ROACHES EVERYWHERE... I lost count.. my advice is quite simple...... bulldoze this dump and start all over... got up at 330am and left.. oh yeah, right before I left I noticed blood on the side of the bedsheets. I'd rather go tent camping at a truck stop rather than stay here again...... stay away. And I mean FAAAARRR AWAY...please save your cookie cutter response, after reading several reviews this morning from several months ago it is clear you're not going to do anything about it. I added pics for everyone's viewing pleasure!!! Enjoy and remember........... STAY FAAAAAAAARRR AWAY. PS CLICK PROFILE TO SEE PICS OF THIS DUMP

（由 Google 翻译）我在孟菲斯机场 Extended Stay America 酒店度过了美好的时光。房间干净舒适，完全满足我的需求。特别感谢前台的 Alexis——她非常友好、专业，办理入住非常便捷。她热情的态度让我感到宾至如归。强烈推荐！对了，还有老板 Mya，她帮了我们很多忙。 （原文） I had a wonderful stay at Extended Stay America Memphis Airport. The room was clean, comfortable, and perfect for my needs. A special shoutout to Alexis at the front desk—she was incredibly friendly, professional, and made check-in a breeze. Her warm attitude truly made me feel welcome. Highly recommend! Oh and can't forget the boss Mya she helped us tremendously

（由 Google 翻译）在我们七天的住宿期间，Alexis 小姐和工作人员给予了我们很大的帮助。我强烈推荐这里。早餐非常棒。房间总体来说非常棒。🤩 （原文） Miss Alexis and the staff team have been very helpful For our seven day stay. I would highly recommend staying here. The breakfast was outstanding. And the rooms in general are amazing. 🤩

（由 Google 翻译）我非常喜欢在这里的住宿体验。Mya女士就像天使一样。每次我需要帮助时她都会伸出援手，他们确保我的房间干净整洁，而且服务非常出色。我太喜欢这里了！ （原文） Been loving my stay here. Ms Mya has been a angel. Helping me every time I need assistance, They make sure my room is clean, and Service is just outstanding. Love it here!

（由 Google 翻译）客户服务很棒。所有员工都很友好。房间干净整洁，布置精美。我很喜欢他们有厨房。 （原文） Excellent customer service. The entire staff is friendly. The rooms are clean and nicely furnished. I just love the fact that they have a kitchen

（由 Google 翻译）避开这家酒店——大麻味浓重，管理不善 我预订了田纳西州孟菲斯市温德姆拉昆塔酒店 (La Quinta Inn by Wyndham)，但体验令人无法接受。整家酒店——尤其是我住的那层楼——都弥漫着大麻味。我的房间里弥漫着浓重的大麻味，根本无法入睡，甚至无法入住。 更糟糕的是，酒店经理不在现场，前台工作人员不得不打电话到他家。可惜的是，问题没有得到解决。我最终不得不离开，在附近的一家酒店预订了房间，希望能好好休息一晚。 我仍在努力申请原定预订当晚的退款，这让我很沮丧。 如果您正在寻找干净、安全且管理专业的住宿，我强烈建议您选择该地区的其他酒店。我不会再住这家酒店了。 （原文） Avoid This Hotel – Strong Marijuana Odor, Poor Management Response I had a reservation at the La Quinta Inn by Wyndham in Memphis, Tennessee, and my experience was unacceptable. The entire hotel — especially the floor I was on — reeked of marijuana. The smell inside my room was so strong that it was completely unfit for sleeping or even staying in. To make matters worse, the hotel manager was not on-site, and the front desk staff had to call him at home. Unfortunately, nothing was resolved. I ended up leaving and booking a room at a nearby hotel just to get a decent night's rest. I’m still in the process of trying to get a refund for the night I was originally booked, which has been frustrating. If you're looking for a clean, safe, and professionally managed place to stay, I strongly recommend choosing another hotel in the area. I won’t be returning to this location.

（由 Google 翻译）这家酒店安保措施实在太差。房间还可以，位置也不错，附近有购物中心和餐厅。我们住了四晚，其中两晚回来发现房卡打不开门。前台重新配了钥匙，既没有道歉，也没有核实姓名或身份。似乎每次客房服务人员进出房间，房卡就都打不开了。我们非常不敢把贵重物品留在房间里。 （原文） This hotel really lacks security. The rooms are okay. Location is good with shopping and restaurants near by. During our 4 night stay, 2 nights we came back to our keys no longer working. The front desk rekeyed them without any apolgy for the inconvenience or verification of name or ID. It seemed like anytime housekeeping entered the room, the keys no longer worked. We were very hesitant to leave anything valuable in the room.

（由 Google 翻译）除非你和另外10个人第二天早上想报警，否则千万别住这里。第二天早上我走出酒店时，大约有10辆皮卡车被盗了。跟警方沟通后，发现隔壁的酒店也发生过类似事件，而且这在酒店里已经是家常便饭了。到了周一，孟菲斯警察局的警官打来电话说，他们可能抓不到小偷，而且这也可能是由酒店工作人员内部人员干的。房间很漂亮（只要你不用担心你的车）。 （原文） Do not stay here unless you and 10 other people want to file a police report the next morning. There were roughly 10 pick up trucks that were broken into when I walked out the next morning. After speaking with the police this happened at the hotel next door as well and this is a regular problem there. When Monday came around the Sergeant from the Memphis PD called stating that they probably won’t catch the thieves and that this could’ve also been apart of an inside job with the hotel workers. The room is gorgeous (as long as you don’t have to worry about your vehicle).

（由 Google 翻译）糟糕的体验。健身中心无法使用，因为所有设备都需要钥匙，而酒店钥匙丢了。热水浴缸只有冷水。泳池里满是虫子。淋浴手柄坏了。找不到工作人员，也不在乎。帮自己一个忙，换个地方住吧！ （原文） Bad experience. Fitness center was unusable because all the equipment required keys which the hotel had lost. Hot tub only had cold water. Pool filled with bugs. Shower handle broken. Staff nowhere to be found and didn't care. Do yourself a favor and stay somewhere else!

（由 Google 翻译）房间和氛围都很棒！很喜欢泳池边（室内）的房间，早餐也很棒。地理位置优越，停车方便，附近有很多餐厅和购物中心。工作人员在大多数事情上都非常乐于助人。4/5 推荐！价格实惠！ （原文） Room and atmosphere were great! Loved pool side. (indoor) And breakfast was good. Great location, easy parking, near tons of restaurants and shopping. Staff was very helpful with most things. 4/5 Recommended!!! Great prices!!!

（由 Google 翻译）我们在两次前往西弗维尔的行程中，两次入住了这家酒店。 第一天抵达时，Mike（一位老先生，可能记错了）服务非常热情，提供了许多信息，并且总是面带友好的微笑。 第二次入住时，我们被安排到了一间百叶窗坏了的房间。前台毫不犹豫地帮我们换了一间新的房间，而且非常及时。 我之前预订的时候不小心提前了一天，不得不打了好几个电话才找到解决办法，解决了额外的费用，并重新预订了正确的日期。虽然看起来一切都解决了，但回到家后，我发现我预订的那天还是被扣了款。 我打电话给酒店，和Angel谈过这件事，她非常热心地指导我们解决了额外的费用，我的退款也正在处理中，她还给我发了一封邮件确认了变更。 在这家酒店的体验非常棒，以后我们每次去山里旅行时，都很乐意把这家酒店作为我们的中途停留地。 （原文） We used this hotel for two different dates as a between stop for our trip to Seiverville. Our first day of arrival, Mike ( older gentleman, may have his name wrong) was awesome, helpful with information, and held a friendly smile. During our second time of arrival, we were given a room with blinds that did not work. The front desk quickly rerouted us to a new room with no hesitation and promptly. I did accidentally book our stay for a day in advance and had to make some phone calls to find a solution to the extra charge and rebook for the correct date and while it seemed all resolved, I did come home to the charge going through on the day I accidentally booked. I called the hotel and spoke to Angel, and she was very helpful in guiding us through the process to resolve the extra charge and my refund is on its way while she also sent me a email to confirm the changes. Great experience with the hotel, and we will be glad to make this our in-between destination anytime we make another stop towards the mountains again.

（由 Google 翻译）房间质量如此之差，价格却过高。我和家人一到酒店，就能闻到地毯潮湿的味道，还有一丝尿味儿从地毯和电梯里飘出来。房间看起来有些陈旧，床也和我们付的钱不符。我们在浴室里杀了一只虫子，结果发现其中一张床上有几只死虫。房间里的温度不稳定，因为半夜会变得很热。第二天晚上，我们看到电视机旁有东西跑过，结果发现是蟑螂。我们把这个问题告诉了前台，结果半夜我们被换到了另一间明显是吸烟房的房间，因为我们一进门就闻到了一股烟味。那天早上退房时，我们的东西都闻到了烟味，我们一家人半夜被换到另一间房间，整晚都睡不好，因为烟味太浓，呼吸都困难。由于这种情况，第二天早上我的哮喘发作，我和我的家人不得不筋疲力尽、焦躁不安地开车回家。 （原文） The rooms were overpriced for the quality that was given. Once my family and I arrived to the hotel, you can smell wetness in the carpet and traces of a urine smell in the carpet and elevator. Once we saw our room, it looked a little out dated, and saw that the beds were not what we paid for. We killed a bug in the bathroom, and there were a few dead bed bugs located throughout one of the beds. The temperature in the room was not stable because it kept getting really warm in the middle of the night. On the second night, we saw a few things run past the tv, and it turned out that it was roaches. After informing the front desk of the problem, we were moved in the middle of the night to another room that was obviously a smoking room because we were hit with the smell at the front door. Our belongings smelled like smoke when we checked out that morning, and my family did not sleep well due to transporting to another room in the middle of the night, and trying to breathe because the smell was so thick. Because of this situation, I suffered an asthma attack that next morning, and my family and I had to make the drive back home completely exhausted and restless.

（由 Google 翻译）这家酒店舒适度和性价比都恰到好处。每天的早餐都丰盛美味。房间整晚都保持安静凉爽。对于任何来孟菲斯旅游的人来说，这都是一个绝佳的选择。 （原文） This hotel has the perfect balance of comfort and value. The breakfast was filling and tasty each day. The room stayed quiet and cool all night. It’s a great choice for anyone visiting Memphis.

（由 Google 翻译）酒店预订网站上的照片和实际入住体验完全令人失望。照片本身就带有误导性——我们拿到房间钥匙后就去了电梯，这暗示着房间可能和照片上不一样。电梯脏乱不堪，散发着难闻的气味，里面还住着一个无家可归的人。 到达我们入住的楼层后，迎面扑来的是厨房的恶臭，而且完全没有通风。我们已经做好了房间质量不会太高的心理准备，但实际的状况——尤其是我们发现的污垢——却令人震惊。在床上用品里，我们发现了之前客人的毛发以及各种污渍。 考虑到房间的整体状况，我们也担心床垫里可能有昆虫。如果有人喜欢这种“体验”，那就当然要去——但看到之后，我们立刻离开了这家酒店。无论如何都要避免入住。 如果可以给这家酒店-1分，我会毫不犹豫地给。 （原文） The photos shown on hotel booking websites and what you actually find inside are a complete disappointment. The pictures are misleading — after collecting our room key, we headed to the elevator, which already hinted that the room might not look like in the photos. The elevator was dirty and smelled unpleasant, with a homeless person inside. When we reached our floor, we were greeted by the stench of a kitchen and a complete lack of ventilation. We were prepared for the fact that the room wouldn’t be of the highest standard, but the actual technical condition — and above all, the dirt we found — was shocking. In the bedding, we found hairs from previous guests as well as various stains. We are also concerned about the possible presence of insects living in the mattress, considering the overall condition of the room. If someone enjoys such “experiences,” then by all means — but after seeing it, we immediately left the hotel. Avoid at all costs. If it were possible to give a rating of -1, this hotel would get it without hesitation.

（由 Google 翻译）多亏了这家酒店，我们的家庭聚会非常成功。房间宽敞干净，每个人都住得很舒服。工作人员也尽心尽力地满足我们的各种需求。感觉就像住在朋友家一样，而不是陌生人家。 （原文） Our family reunion went perfectly thanks to this hotel. The rooms were spacious and clean for everyone. Staff helped us with every little need we had. It felt like staying with friends, not strangers.

（由 Google 翻译）早餐时间的早餐照片。有人用脏抹布擦拭镜子，上面有头发和其他东西。咖啡壶没有盖子，满是灰尘和污垢，所以不能使用。床单很脏，上面有碎屑和污垢。第一个房间的空调在振动时会打开和关闭，插座不工作，存在电气安全隐患。淋浴就像镜子一样，有雾气、污渍痕迹和用脏抹布擦拭的头发。早餐应该是正常的，但只有华夫饼和贝果，没有配料。早餐看起来像一群小孩拼凑起来的，华夫饼混合物没有搅拌而且结块，咖啡机不会停止，倒在地上烫伤了人，华夫饼机周围没有防护装置或任何东西来清除华夫饼，到处都是。这个地方看起来像是由不在乎的孩子操作的。这是我记忆中住过的最糟糕的地方，如果不是太累，我早就离开了。电梯坏了，大楼另一边的停车场也被封锁了。毛巾因为用被套洗衣服而变黄了。我建议换管理层，因为这家酒店虚假宣传，有人会因此受到严重伤害。 （原文） The photos of breakfast during breakfast hrs. Someone cleaned the mirrors with a dirty rag and they had hair and everything else on them. The coffee pot had no top and had been full of dust and dirt so could not be used. The bed sheets were dirty with debris and filth on them. The ac in the first room would turn on and off when it vibrated the outlet quit working, electrical safety hazard. The shower was like the mirrors with a haze, smear marks and random hair from being cleaned with dirty rags. The breakfast was supposed to be a normal plus, but only had waffles and bagels, no toppings. The breakfast looked like a bunch of little children put it together, the waffle mix was not stirred and clumping, the coffee dispenser would not stop and burned people while pouring onto the floor, around the waffle makers there was no guards or anything to remove the waffles with, it was everywhere. The place looked like it was operated by children who didn't care. This is the worst place I can remember staying, I would have left if I wasn't so exhausted. The elevator was broke the parking on the other side of building was blocked off. The towels were yellow from washing laundry with the covers. I would advise new management cause this place advertised falsely and someone is going to get seriously hurt.

（由 Google 翻译）价格合理，服务质量一流。酒店干净、安静，维护得也非常好。我一夜睡得很香，一点噪音都没有。我会向所有来孟菲斯旅游的人推荐这家酒店。 （原文） The price was reasonable for such quality service. The hotel was clean, quiet, and beautifully kept. I slept soundly through the night with no noise. I’ll recommend this place to anyone visiting Memphis.

（由 Google 翻译）这家酒店真的非常干净舒适，令人印象深刻。床单柔软舒适，每天都能感受到热情周到的服务。每次来这个地区，这里都是我最喜欢的下榻之处。 （原文） This hotel truly stands out for its cleanliness and comfort. The bed linens were soft and inviting. The service felt warm and personal every single day. It’s my favorite stay whenever I visit the area.

（由 Google 翻译）入住孟菲斯东部温德姆美洲酒店 (AmericInn by Wyndham Memphis East) 是一次宁静的休憩之旅。房间一尘不染，维护得非常漂亮。员工热情周到，让我们感到宾至如归。我一定会再次光临，享受又一次轻松愉快的假期。 （原文） Staying at AmericInn by Wyndham Memphis East was a peaceful retreat. The rooms were spotless and beautifully maintained. The staff made us feel truly welcome and cared for. I’ll definitely return for another relaxing stay.

（由 Google 翻译）萨凡纳很粗鲁而且非常不专业。她拒绝让你和她的经理说话。做一杆租户。她需要一门关于待客之道的人际课程。把她除掉你可能会找到租客。 （原文） Savannah is rude and very unprofessional. She refuses to let you speak to her manager. Do a pole of tenants. She need a people class on hospitality. Remove her you might get tenants.

（由 Google 翻译）如果您是吸烟者，那么这里不适合您。他们被告知我和我的家人吸烟，他们暂时将我们转移到吸烟室，然后突然将我们转移到非吸烟室。继续说我们在里面抽烟所以要给他们额外的好消息。在这里住了几个月后，现在他们有了一个吸烟室，但尽管我和我的家人把其他几个人搬进了吸烟室，但他们还是要额外收费 250 美元。当我们来这里的时候已经是每周 375 人了。我很快就会向 BBB 举报此骗局。因此，如果您认真吸烟，那就是一个基于金钱的骗局。他们会玩游戏，让你无法与公司取得联系。 & 甚至很难尝试与他们取得联系。冒充可信企业的诈骗行为。 （原文） If you are a smoker this is not the the place for you. They were told that me & my family smokes & they temporarily moved us to a smoking room then abruptly moved us to non smoking. Went on to say we were smoking in it so pay them extra good news though. After months of being here NOW they HAVE a smoking room but they are gonna charge 250 extra despite moving several other ppl into smoking rooms B4 me & my family. When it's already 375 a week for us to be here. I'm reporting this scam to the BBB soon. So if you smoke seriously it's a scam based off money. They will play games so that you can't get in contact with corporate. & Make it hard to even try to get in contact with them. A SCAM posing as a credible business.

（由 Google 翻译）给已经住在这里或计划住在那里的人的建议。我以前确实住过这里。 1. 退房前后拍摄房间照片，作为房间状况的证据。 2. 确保您收到每笔付款的收据。不要扔掉您的收据。 3. 如果他们开始吵闹你的工作或收入，只需告诉他们这是私人的和个人的。只要关心我付房费就可以了。 4. 街区很安静，但我必须说实话。看来他们已经很多年没有专业清洁地毯了。不要不穿袜子到处走动。 （原文） Words of advice for people who already stay at this place or are planning to stay there. I did stay here before. 1. Take pictures of the room before and after you check out of the room as your evidence for the condition of the room. 2. Make sure you get a receipt for each payment you make. Do not throw your receipts away. 3. If they start trying to get noisy about were your work or your income, simple tell them its private and personal. just be concerned with me paying for the room. 4. The neighborhood is quiet, but I have to be honest. It seem they had not professional cleaned carpet in years. Don't walk around without socks.

（由 Google 翻译）拉马尔大道上这里的管理非常棒。他们在大楼内有大门、保安和摄像头。工作人员友善且乐于助人，特别是如果您有孩子。它非常安静和干净。有电缆。您还可以接受外卖服务。如果您为了安全起见不想让任何人知道您在哪里，那么这里就是预订的地方。 （原文） The management here is awesome on Lamar Ave. They have s gate and security guard and cameras inside the building. The staff our kind and helpful, especially if you have children. It is very quiet and clean. There is cable. You can also have delivery of food. If you don't want anyone to know where you are for peace sake, this is the place to book.

（由 Google 翻译）这是一个不错的住宿地点。 我在那里待了两个星期，当时正在寻找公寓。房间不是很干净，但这是可以预料的（我睡在床上并买了自己的清洁用品来消毒）...有人告诉我这个区域不太安全，但我晚上呆在里面，所以我有没问题。晚上有一个看守人。有投币洗衣机和烘干机。所有的员工都很友好而且乐于助人。暂时居住的好地方，而不是长期或永久居住的地方。 （原文） It was an alright place to stay. I was there for 2 weeks while apartment searching. The room was not very clean but that was to be expected (I slept on top of the bed and bought my own cleaning supplies to sanitize)... I was told the area was not that safe but I stayed inside at night so I had no problems. There was a watchman at night. There were coin operated washers and dryers. All the staff were friendly and helpful. Good place to stay temporarily, NOT long term or permanently.

（由 Google 翻译）没关系。他们有漂亮的房间，有时还有很酷的工作人员，但安全方面的问题太多了。一名警卫总是很粗鲁。他对那里的帐篷不太友好。客房服务人员很粗鲁而且总是有态度。这位西班牙裔管家从早上 6 点进来到 7 点之前就开始打电话，并且会在电话里大声说话，就像人们没有睡觉或刚刚醒来一样。如果你必须选择一个地点，那就去温彻斯特的那个，因为这个是浪费钱，而且他们正在实施计划 （原文） It was ok. They have nice rooms and sometimes a cool staff, but it was too many problems with the security. One guard was always rude. He was not nice to the tents there. The housekeeping staff was rude and always had an attitude. The Hispanic housekeeper would be on her phone from the time she come in at 6am no later than 7 and would precede to talk extremely loud on her phone like people are not sleep or just waking. If you have to pick a location go to the one on Winchester cause this one is a waste of money and they are running schemes

（由 Google 翻译）办理入住手续时，前台那位女士对我们非常讨厌。这里很安静，而且他们有很好的安全措施。然而几天来我们一直闻到一些可怕的味道。他们没有检查房间，但发现我们呼吸了两天的是一些可怜的老人的尸体 （原文） Upon checking in the lady at the front was.very nasty to us. Its quiet here plus they have a great security. Yet we have been smelling something for days something horrible. They did no room checks but comes to find it was some poor older guy dead body that we were breathing in for two days

（由 Google 翻译）五星⭐️⭐️⭐️⭐️⭐️ 我们度假期间在这里住了一晚！酒店就在比尔街旁边！酒店甚至还告诉你，如果你不想整晚听音乐，这里不适合你！我们房间里有免费的耳塞，但我们住在六楼，真的没听到什么噪音！前台的约翰真是太棒了！任何你需要的信息，他都能提供！每家酒店都需要一个前台约翰！ 享用免费早餐时，阿什利的服务棒极了！她热情友好，乐于助人，把每位客人都当成家人一样对待！我们早上6:30左右吃早餐。她的个性和整体风度绝对让我们的一天更加愉快！设施一流，景色优美，我们还会再来的！约翰和阿什利，我们全家都感谢你们！！！ （原文） FIVE STARS ⭐️⭐️⭐️⭐️⭐️ We stayed here on our vacation for one night! It is right next to Beale Street! The hotel even tells you if you don’t want to hear music all night, this isn’t the place for you! We had complementary ear plugs in our room, but we were on the 6th floor and really didn’t hear any loud noise! John at the front desk was just amazing!!!! Any info you need, he can provide!!!! Every hotel needs a John at their front desk! At the complimentary breakfast, Ashley was fabulous! She was cheerful and very helpful, serving each guest as if they were her family member! And we were eating breakfast around 6:30am. She definitely made our day brighter with her personality and overall demeanor! The amenities are fabulous, the views are beautiful and we will be back to stay here again! John and Ashley, our family appreciates y’all!!!

（由 Google 翻译）从入住的那一刻起，我们在比尔街汉普顿套房酒店的体验就无与伦比。前台的Sharon和Amy对我们照顾得无微不至，她们热情专业，让我们立刻感受到宾至如归的感受。 我们的房间宽敞、一尘不染，非常舒适。床铺宽大柔软，搭配蓬松的枕头，非常适合一夜好眠。浴室面积宽敞，配有宽敞的步入式淋浴间，这点非常贴心。 然而，我们入住期间的亮点是早餐。Ashley和其他早餐团队竭尽全力！Ashley的友善、活力和对客人的真诚关怀，让每个早晨都充满乐趣。早餐区一尘不染，并持续补充食材。虽然早餐是免费的，但您能真切地感受到他们为此付出的自豪和努力。 停车场就在酒店旁边，停车方便，不用担心天气。虽然需要支付20美元的小额停车费，但这份便利绝对物有所值。 总而言之，这家酒店在各个方面都超出了预期。我强烈推荐入住比尔街的汉普顿套房酒店。它舒适温馨，地理位置优越，位于繁华地段的中心地带。 （原文） From the moment we checked in, our experience at the Hampton Inn & Suites on Beale Street was outstanding. Sharon and Amy at the front desk took amazing care of us they were warm, professional, and made us feel immediately welcome. Our room was spacious, spotless, and very comfortable. The beds were perfect for a great night’s sleep big, soft, and paired with fluffy pillows. The bathroom was good size with a large walk-in shower, which was a nice touch. The highlight of our stay, however, was breakfast. Ashley and the rest of the breakfast team went above and beyond! Ashley’s friendliness, energy, and genuine care for the guests made every morning enjoyable. The breakfast area was spotless and continuously restocked, and while the breakfast is complimentary, you can truly see the pride and effort they put into it. Parking was convenient attached directly to the hotel, so no worries about the weather. There is a small fee $20.00 but the convenience is well worth it. Overall, this hotel exceeded expectations in every way. I highly recommend staying at the Hampton Inn & Suites on Beale Street. It’s comfortable, welcoming, and perfectly located right in the heart of the action.

（由 Google 翻译）地理位置超棒！虽然他们告诉你可能不太安静，但实际上非常安静。除了雅园，我们几乎可以步行到任何地方。工作人员非常友好亲切。无论何时，即使他们正在为别人提供帮助，我们总是受到热情接待。房间干净整洁，客房服务人员把物品整理得井井有条。虽然出现了一些无法解决的机械故障，但这些情况时有发生，并没有影响我们的住宿。如果我再来，我还会住在这里。他们还提供方便的付费停车场。 （原文） Great location! Was very quiet even though they let you know it may not be. We were able to walk almost everywhere except Graceland. The staff was very very friendly and personable. We were always greeted even if they were assisting someone else no matter what time it was. The rooms were clean and housekeeping did a great job keeping things stocked. There were a couple of mechanical issues that couldn't be helped but those things happen and it had no effect on our stay. If I come back this is where I'm staying. They also have convenient paid parking.

（由 Google 翻译）我住在这家漂亮的酒店，位置非常好，就在比尔街的尽头！ 说实话，就接待服务而言，我觉得员工很沉闷，一点也不友好。 早餐很丰盛，种类齐全。 咖啡也很棒！ 酒店距离机场和雅园不远，所以打车平均要25欧元。 （原文） J’ai séjourné dans ce très bel hôtel, très bien situé au pied de Beale street! En ce qui concerne l’accueil sincèrement, je trouve que le personnel est triste et pas du tout aimable. Le petit déjeuner du matin est complet et riche. Le café est trop bon! L’hotel n’est pas loin de l’aéroport et de Graceland, lin si besoin.. en moyenne compter 25 euro pour un Uber.

（由 Google 翻译）我们对酒店的所有优惠都非常满意，包括24小时泳池使用！但最让我们印象深刻的是我们早上自助早餐时遇到的Ashley。她的个性和对酒店客人的悉心照顾都堪称​​一流。这家酒店很幸运能有这样一位优秀的员工，她非常关心客人，让客人感到宾至如归。我们去雅园旅行时住过不同的Hampton Inns——其他酒店都还不错，但这家绝对是我们最喜欢的！🙂 （原文） We were so happy with all the hotel offers including 24 hrs use of the pool!But what stood out the most was Ashley who we met at the morning breakfast buffet. Her personality and her attentiveness to looking after hotel guest was top notch. This hotel is lucky to have a awesome employee who cares enough to make the guests feel welcome. We stayed at different Hampton Inns on a trip to Graceland-the other hotels were okay but this one was by far our favorite!🙂

（由 Google 翻译）房间宽敞干净，装修精美。我们非常喜欢室内泳池。早餐每天都不一样。酒店咖啡厅的Ashley非常热情友好，专业、礼貌又热情！她真是个好管家！ （原文） The rooms are spacious, clean and nicely decorated. We really enjoyed the indoor pool. Breakfast was different each day. Ashley at the hotel cafe was amazingly pleasant, professional, courteous & entertaining! She's a TRUE KEEPER!

（由 Google 翻译）我非常享受在比尔街汉普顿套房酒店的住宿体验。酒店位置绝佳——就在市中心，但内部却十分安静舒适。房间干净整洁，床也很舒服，工作人员在我入住期间始终热情友好，乐于助人。早餐不错，大堂也令人感到宾至如归。总而言之，这是一次非常愉快的住宿体验，下次来孟菲斯我一定会再次入住。 （原文） Really enjoyed my stay at the Hampton Inn & Suites on Beale Street. The location is perfect — right in the middle of everything but still quiet and comfortable inside. The room was clean, the bed was great, and the staff were friendly and helpful throughout my stay. Breakfast was good, and the lobby area was inviting. Overall, a very pleasant stay and I’d definitely come back next time I’m in Memphis.

（由 Google 翻译）酒店很干净。食物很棒。经理和酒店其他员工都很棒，但我们的Reg是最棒的。位置有点偏僻，但有班车随时可用。 （原文） The hotel was clean. Food was lovely. The manager was just amazing as were all the other staff in the hotel.,but our Reg was just the best. Location was a little out of the way but the shuttle was always available.

（由 Google 翻译）孟菲斯皇冠假日酒店的服务很棒，员工友好周到，入住手续办理也很顺利。然而，房间本身令人失望。感觉有些陈旧，不太干净舒适，影响了整体体验。如果能进行一些翻新，并更好地关注房间细节，这家酒店可能会更好。 （原文） The service at Crowne Plaza Memphis was good , staff were friendly and attentive, and check-in was smooth. However, the room itself was disappointing. It felt outdated and not very clean or comfortable, which took away from the overall experience. With some updates and better attention to detail in the rooms, this could be a much better hotel.

（由 Google 翻译）我们第一次来美国，就爱上了孟菲斯。酒店棒极了，房间舒适，床也很棒。前台服务非常热情。 酒店员工，从清洁工、餐厅员工、酒吧员工到班车司机，都绝对是明星。 他们专业、友善，而且总是充满活力、健谈。他们让我们的假期完美无缺。谢谢大家。 （原文） Our first visit to America, we loved Memphis. The hotel was brilliant, we found the room comfortable, the beds were amazing. The reception very helpful. But the hotel staff from the cleaners, restaurant staff and bar staff and the shuttle bus drivers were absolutely the stars. There professionalism, kindness and always bubbly , chatty . They all made our holiday perfect. Thank you all.

（由 Google 翻译）天哪……停车场大门一直没关。房间里有股怪味……宠物还要收75美元的费用。还得去大堂取外卖……感觉很多房间里住的都是些老古董。前台的德里克（我猜是他）人挺好的，非常专业。最后，还有个意外：停车费每辆车每晚22美元……这笔费用居然包含在你们50美元的杂项费里，真是“贴心”啊。 （原文） Man..parking gate never closed. Rooms were smelly..charge a $75 fee for pets. Have to pick up door dash from lobby..Seemed to be housing one of the oldest professions around in many rooms. Front desk Derek I belive was actually great and very professional. Last but not least a surprise $22 per vehicle parking...per night..which is so gracefully covered by you're $50 incidentals charge.

（由 Google 翻译）这家酒店确实需要翻新，太老旧了。我出差的时候住在这里。工作人员非常友好，也很专业。房间非常老旧，走廊里弥漫着大麻/烟味。我觉得物有所值。房间价格通常每晚不到100美元。 （原文） This hotel definitely needs a face lift, extremely outdated hotel. Stayed here for a work trip. The staff are very pleasant and professional. The rooms are very outdated and the hallways smells like marijuana/smoke. I would say you pay for what you get. Rooms are typically below $100 a night.

（由 Google 翻译）我们在孟菲斯的Cown Plaza度过了周末。从前台到调酒师，他们的客户服务都非常棒。调酒师Amber简直太棒了。她非常友好，而且风趣幽默。我们特意回到酒吧，和她聊聊天，聊聊天。Amber就是真正的客户服务典范。 我们一定会再来的！ （原文） We spent the weekend in Memphis at Cown Plaza. The customer service was amazing from the front desk to the bartender. The bartender; Amber was absolutely amazing. She was extremely friendly and fun. We made sure to stop back by the bar just to talk and laugh with her. Amber is the true definition of Customer Service.. We will definitely visit again!!

（由 Google 翻译）我们住得很愉快。接送员非常友善，乐于助人。还有一位名叫Amber的年轻人，她为我们服务了两晚的调酒师。她真是个很棒的女士。她努力工作，确保我们23个人都能得到我们需要或想要的东西。我们笑得很开心！她从不错过任何细节！下次来孟菲斯，我们一定会顺便过来喝一杯，再次看到她的笑容！ （原文） We had a great stay. The shuttle Man was so kind and helpful. But the one young Named Amber. She was our Bartender for 2 nights. She was an amazing lady. She worked hard to make sure all 23 of us had what we needed or wanted. We laughed and had a great time! She never missed a beat! When coming memphis ..We will just to stop by to have a drink and see her smile again!

（由 Google 翻译）我于 2025 年 2 月住在这里，很高兴我这么做了！一切都更新且干净。我的房间非常舒适而且设备齐全。他们每天早上都享用非常美味的早餐，服务也非常出色。我独自旅行，选择这家酒店主要是因为有门禁且光线充足的停车场和入口。这离我需要去的地方很近，尽管它靠近高速公路，但房间里的噪音并没有打扰我。步入式淋浴间很棒，而且还有一个好处，因为有时进出酒店浴缸可能会很滑。工作人员非常友善和乐于助人。这是一个住宿的好地方。 （原文） I stayed here in Febuary of 2025 and was glad I did! Everything is updated and clean. My room was very comfortable and well appointed. They had a really nice breakfast every morning and the service was outstanding. I was traveling on my own and I picked this hotel mainly because of the gated and well lit parking and entrance. This was close to where I needed to be and even though it is close to the freeway the noise in the room didn't disturb me. The walk in shower was great and a bonus as sometimes getting in and out of hotel tubs can be slippery. The staff was super sweet and accomodating. This was a great place to stay.

（由 Google 翻译）酒店干净、安静、环境优美，客户服务一流。工作人员非常细心周到，对我的要求都能迅速响应。酒店设有门禁停车场，这点也很不错。唯一不足的是只有一部电梯，运行速度有点慢，等待时间比预期的要长。前台超市里的商品价格可以再低一些（普通可乐4美元有点贵）。总而言之，这次入住体验非常棒，我一定会再次入住。 （原文） The hotel is clean, quiet, beautiful and the customer service is top tier. The staff is very attentive and promptly responded to the requests I had. There is gated parking which was also nice. The only negatives I encountered was there is one elevator. It moves kind of slow and the wait is longer than desired. The price of the items in the market at the front desk could also be lower ($4.00 for a regular Coke is a bit much). Overall, this stay was a wonderful experience and I would definitely stay here again.

（由 Google 翻译）我的家人选择这家酒店作为长途旅行的休息站。由于不太了解孟菲斯地区，我们相信了好评，这个地方没有让人失望！ 工作人员非常友好和乐于助人。我们想要一些孟菲斯烧烤，带着 8 个成人和 3 个孩子，我们不想离开酒店。他们允许我们使用他们的会议室作为我们的餐厅，这绝对是完美的。游泳池很有趣而且备有充足的毛巾。 床很舒服，房间很宽敞，淋浴的水压很大，还有免费的多芬产品。 他们的免费早餐非常好，种类繁多，包括某种 Keurig 机器，提供不同类型的咖啡饮料（拿铁咖啡、摩卡咖啡等），味道很棒。强烈推荐！ （原文） My family chose this hotel as a pit stop on a long road trip. Not knowing the Memphis area well, we trusted the great reviews and this place did not disappoint! The staff was very friendly and accommodating. We wanted some Memphis BBQ and with a group of 8 adults and 3 kids, we didn’t want to leave the hotel. They allowed us to use their meeting room as a dining room for us and it was absolutely perfect. The pool was fun and well stocked with towels. The beds were comfortable, the rooms were spacious, and the showers had great water pressure with complimentary Dove products. Their free breakfast was excellent with lots of variety and included some sort of Keurig machine that offered different types of coffee drinks (lattes, mochas, etc) that tasted great. Would highly recommend!

（由 Google 翻译）位于一条僻静的死胡同里。入住/退房快捷顺畅。设有安全的封闭式停车场。房间干净、安静且设施齐全。室内泳池有点冷，但这并没有影响我儿子们的兴致。早餐虽然简单，但还算满意。我和丈夫很喜欢这里的浓缩咖啡机。总而言之，住宿体验很棒。 （原文） Out of the way in a quiet cul-de-sac. Checking in/out was quick and seamless. Secure gated parking lot. Room was clean, quiet, and updated. Indoor pool was frigid but that didn't deter my boys. Breakfast was simple, but got the job done. My husband and I enjoyed the espresso machine. Overall, nice stay.

（由 Google 翻译）服务太棒了。我的套房很大，里面还有厨房。我喜欢房间里的香皂（多芬）。我需要的任何东西，工作人员都会帮我解决。每天早上都提供早餐。泳池房也很棒。我们住得很愉快，非常感谢。 （原文） The service was amazing. My suite was huge it had a kitchen inside it. I love the soap selection for the room (Dove). Anything I needed the staff took care of it. Breakfast was provided every morning. Nice swimming pool room. We definitely enjoyed our stay thank you so much.

（由 Google 翻译）安静隐蔽。早餐很棒。停车安全。我们的“豪华”房（两张床和一张沙发床）没有浴缸，只有淋浴。 沙发床打不开，不得不打电话求助——维修人员告诉我必须把它直接抬起来，但我个子太矮，做不到。我们在预订单上写明了我们计划使用它，如果它能为我们准备好就好了。房间里也没有准备好额外的床上用品，而是在服务台递给我的——除了我的两个孩子、一只猫和我们所有的行李之外，这又是一个额外需要携带的东西。 （原文） Quiet and secluded. Breakfast was great. Secure parking. Our "Deluxe" room (2 beds and sofa bed) did not have a bathtub, just a shower. Could not get the sofa bed open and had to call for help - the maintenance person told me you have to lift it straight up, which I'm too short to do. We had included in our reservation notes that we planned to use it, it would have been nice if it was set up ready for us. The extra bedding was also not in the room waiting for us, but handed to me at the desk - an extra thing to carry in addition to my two kids, cat, and all our stuff.

（由 Google 翻译）酒店非常漂亮干净。崭新的设施和升级的设施更增添了氛围。装潢和设计都很棒。早餐真是太棒了！但最重要的是，值班人员的服务简直无与伦比，简直是无与伦比。谢谢。 （原文） The hotel is very nice and clean. The newness and the updated amenities add to the ambiance. The decor and design are excellent. Breakfast was a real treat! But most of all the service we received from the staff on duty was so many levels above sheer excellence. Thank you.

（由 Google 翻译）我们在这里住的一切都很棒！客户服务——无论我有什么疑问或需要什么，工作人员都很友好，态度积极。早餐种类丰富，总有一款适合每个人！干净！当然，泳池是孩子们最喜欢的地方。如果我以后再来孟菲斯，这家酒店绝对是我的首选。 （原文） Loved everything about our stay here! Customer service - Friendly staff w/positive attitudes whenever I had a question or needed something. Great variety of breakfast items. Something for everyone! Clean! Of course the pool was the favorite part for the kids. This hotel is definitely my go to hotel if/when I ever return to Memphis.

（由 Google 翻译）酒店很干净，工作人员很友好，早餐也不错。酒店可以稍微翻新一下，但很干净。天气很好，泳池因为季节原因关闭，所以如果能增设一个适合家庭的户外休息区就更好了。我们很喜欢这里离餐饮和购物场所很近，而且感觉很安全。以后回家探亲时还会住这里。 （原文） It was clean, people working were nice, breakfast was good. Hotel could use a little updating but it was clean. With the weather being nice and pool closed for the season an outdoor seating area for families would be a great addition. We liked how close food and shopping were to our location and we felt safe in the area. Will stay here again when visiting family.

（由 Google 翻译）每次回家探亲，我都会选择这家酒店。服务一流，早餐种类丰富，大堂还设有便捷的冷藏柜。如果想吃点热食，大堂里也有迷你吧。房间宽敞，起居区和卧室之间有隔断墙，营造出公寓式套房的感觉。酒店位置就在州际公路旁，但又远离喧嚣的交通。步行即可到达当地商店、购物中心和众多餐厅。 （原文） This is my go to whenever I travel back home to visit. Great customer service, full breakfast bar and they also have a quick to go chiller in the lobby. If you want a hot snack there’s a mini bar in the lobby as well. Rooms are spacious and separated by dividing wall between living room section and bed. This gives more of an apartment style suite feel. The location is right off the interstate but just enough away from traffic. In walking distance, close to local shopping stores, Mall, and plenty of restaurants.

（由 Google 翻译）我们在这个房间里住了一晚，说实话，我们应该多住几天，但我们只想洗个澡，睡个好觉。房间非常宽敞，非常干净，闻起来也很干净。我的男朋友体型较大，但我们俩的床都有足够的空间，这总是一个优点。我们肯定会再来住更长时间。 （原文） We got this room for one night and honestly we should have stayed longer but we only wanted to shower and sleep. The room was extra spacious very clean and also smelled really clean. My guy is huge but we both had plenty of room on the bed which is always a plus. We would definitely be returning for a longer stay.

（由 Google 翻译）我非常喜欢房间的布置，它不像普通的酒店。远离交通和噪音，但视野仍然开阔。工作人员一直非常乐于助人，彬彬有礼。我以前也住过该地区的其他酒店，但这家绝对是物超所值的。 （原文） I really like the room set up, its not like normal hotels. Tucked away from traffic and noise but still a lot of visibility. Staff has always been very helpful and courteous. I used to stay at other hotels in the area but this one is, by far, the most for your money.

（由 Google 翻译）真是令人失望。我们刚到酒店时，入住体验和工作人员都很好。我订了两间连通房，一晚就要将近500美元。这倒没什么，毕竟“一分钱一分货”。我的父母住一间，我的小女儿住一间。 一切都很顺利，直到第二天早上我们铺床的时候。阳光照在被子上，我们发现羽绒被里全是霉菌。我们跟客房部主管和前台（他们态度很好）说了这件事，他们也承认这种情况令人无法接受。他们甚至承认“我们需要换新被子，而且客人在任何酒店都可以要求不加羽绒的被子”。当时经理不在，没法跟我们沟通。但他们保证经理会尽快打电话来解决问题。我们退房了。 经理一直没打电话。两天后我打电话过去，他态度很差，基本上就是说没办法，这就是羽毛的正常现象。我知道深色羽毛在被子里对着光是什么样子。很明显，光线无法穿透的地方会露出深色的斑块。但它们不应该是这样的，里面像泥土一样容易碎。而且所有接缝处都呈绿褐色。他说我只想着钱，想退款。真是无语。我甚至打电话给凯悦总部，他们说除了提交一份索赔申请给酒店之外，他们也帮不上忙。我住过好几家凯悦酒店，这次的客户服务真是令人失望。你们太丢人了，应该改进。我会到处宣传这件事。如果你要入住这家酒店，我建议你自带毯子。你自己看看照片就知道了。孟菲斯/沃尔夫蔡斯购物中心凯悦嘉轩酒店 （原文） Disgusted. The hotel, stay, and staff was great when we arrived and during our stay. I had 2 joining rooms that were almost $500 for 1 night. No big deal. I expect to "get what I pay for". My elderly parents in one room and my young daughter in my room. All good, until the morning, when we made the beds. As the sunlight hit the blankets, we noticed all of the mold inside the down comforters. We talked to the head of housekeeping and front desk (very kind), and they agreed that was unacceptable. Even acknowledged "we need new blankets, and guests can always request non feather at any hotel." The manager was not in yet to speak to. But they assured me he would call shortly and make it right. We checked out. Manager never called. When I called 2 days later he was rude and basically told me it is what it is and that is just the feathers. I know what dark feathers look like in a blanket up to light. Obviously, they would show dark patches where light does not pass through. But they should not look like this or be crumbly inside like dirt. Or greenish brown at all the seams. He said I was making it about money and trying to get a refund. Wow. I even called Hyatt corporate, and they said they could not help other than make a claim that would be sent to the hotel. I have stayed at several Hyatt's and this is disappointing in regard to customer service. Shame on you, do better. I will be sharing this everywhere. If you stay at this location I suggest take your own blankets. You be the judge of the picture. Hyatt Place Memphis/Wolfchase Galleria

（由 Google 翻译）房间很棒，价格也合理。以后参加周边活动，这里就是我们的首选。办理入住时前台20多分钟都没人，但除此之外，我们对这次住宿体验非常满意。 （原文） Fantastic room at a reasonable price. This will be our "go to" when attending area events. Nobody at the check in desk for over 20 minutes, but other than that we couldn't ask for a better stay.

（由 Google 翻译）我们五个人挤在一个能住六人的套房里。床又小又软。真正的问题是太热。有一张床离空调太近了，很难绕过去，而且阻碍了空气流通。孟菲斯白天的气温高达100华氏度（约37摄氏度），我们住在顶楼，即使把空调调到61华氏度（约16摄氏度），房间也始终没有凉快下来！早餐不错，就是咖啡太浓了！！！ （原文） We had 5 in a suite that sleeps 6. The beds are small and very soft. The real issue was the heat. One bed is so close to the A/C that it's hard to get around it and it blocks the air getting to the rest of the room. The heat in Memphis got to 100* during the day, we were on the top floor, and our room never cooled off even turning the unit down to 61! Nice breakfast but the coffee was way too strong!!!

（由 Google 翻译）我上周出差住在这里。这家酒店非常简洁。没有什么特别之处，但非常干净、安全，而且休息方便。我住的是一张特大床房，宽敞舒适。房间里确实有点潮湿的味道，但除此之外一切都很好。免费早餐相当不错。停车过夜要7美元，请注意。这里的员工都很友好，也很专业。 （原文） I stayed here for a work trip last week. This hotel is very straight forward. Nothing took fancy, but also is very clean, safe, and easy to rest in. I had a king bed room and it was spacious and fine. The room did have a humidity smell but other than that it was fine. The complimentary breakfast was pretty good. Parking overnight here is $7 so please be advised. The staff here was all friendly and professional.

（由 Google 翻译）员工很友好，乐于助人，地理位置也很棒。然而，酒店有些破旧，床铺凹凸不平，房间里有点异味，大堂的家具也破烂不堪。标牌上写着停车费每晚7美元，但他们在入住时不需要你的车辆信息，因为他们根本不检查停车场！他们无缘无故地收费。如果你说你的车在停车场，他们会收取7美元；如果你说没有，他们就不会收费。他们不拖车。这就是我被告知的！根据这些信息，你想怎么做就怎么做。不是最差，而是最好。2星，主要是因为位置好，员工也好。房间很烂。 （原文） The employees were nice and accommodating and the location is great. HOWEVER, the hotel is rundown, beds are lumpy, the room smells a bit, and the lobby furniture is torn. The sign says $7 a night to park however they don't want your car information at check in because they don't check the parking lot!They charge the fee for no reason. If you say you have a car in the lot they will charge $7 if you say no they won't charge. They aren't towing anyone. Is what I was told! Do what you will with that information. Not the worst but the best. 2 stars mainly for the location and nice staff. The room sucks.

（由 Google 翻译）折叠床上的床单上全是毛发。显然我们到那里之前床单都没换过。带着三个小孩开了7个小时的车，我真想洗个澡。沐浴露已经用完了。我们问前台要，他们说清洁人员第二天早上可以拿一些，还给了我们一些额外的洗手液，用来擦皮肤，然后擦干。床很舒服，他们还让我们在退房后多停几个小时，这样我们就可以看看这座城市了，所以给不了1星好评。 （原文） The sheets on the pull out bed were covered all over in hairs. It had obviously not been changed before we got there. After driving for 7 hours with 3 little kids I was really looking forward to a shower. The body wash was completely empty. When we asked at the front desk for some they said the cleaning staff could get us some the following morning and gave us some extra hand soaps that make your skin feel slimy and then dry it out. The beds were comfortable and they did let us keep our moving van there a few extra hours past check out so we could see a bit of the city so not a 1 star.

（由 Google 翻译）如果能避开这里，千万别来！虽然工作人员非常友好热情，但我不敢说房间达到了标准。我和侄女昨晚住在这里，那是最糟糕的经历。我们最初住的五楼房间，床简直恶心，床罩上到处都是头发和污垢，其中一张床看起来好像有人还在房间里，枕头陷了下去，床没有整理，垃圾桶里还有垃圾，浴室的架子上挂着用过的抹布，浴缸里有一条毛巾，下面好像有只虫子，墙上还有死虫子。他们把我们搬到了四楼，情况也好不到哪里去，墙上爬满了蟑螂。最后搬到了二楼，还算可以，但不能说住得有多舒服，凌晨三点半睡觉前我们还得检查所有东西！我们再也不会来了！ （原文） If you can avoid this place do it! Although the staff is very friendly and helpful I can’t say the rooms are up to par. My niece and I stayed here last night and it was the most horrible experience. Our initial room on the 5th floor we walked in the beds were disgusting the beds had hair and dirt marks all over the covers one bed it looked as if someone was still in the room pillows sunk in and bed unmade, trash still in the garbage can, used rag hanging in the bathroom on the rack, & a towel with looked to be a bug underneath it in the tub, also dead bugs still on the walls. They moved us to the 4th floor which was no better there were roaches crawling on the walls. Finally moved to the 2nd floor it was somewhat ok I can’t say that we were actually comfortable we had to inspect everything before we went to bed at 3:30 am! We won’t be back ever!

（由 Google 翻译）员工服务一流！前台的杰西卡非常棒——热情友好，营造了温馨舒适的氛围！早班员工也非常乐于助人。 房间宽敞舒适。 地理位置绝佳。 （原文） Excellent staff! Jessica at the front desk was amazing - was very welcoming and set a pleasant and welcoming tone! The morning staff was also very helpful. Spacious, decent room. perfect location.

（由 Google 翻译）在孟菲斯，这家酒店真是个不错的住处。唯一的小缺点就是电梯“停运”了！我们入住的时候，管理层哪里有提醒我们？而且电梯上也没有标识。真是个大失误。对于一家设施齐全的优质酒店来说，出现这样的情况真是难以置信。早餐不错，但他们也提前15分钟开始准备早餐。早上我们都在路上，别催客人。对于一家优质酒店来说，这些小失误让我有点意外。 （原文） This was a very nice place to stay in Memphis. The only fault was an "Out of Service" elevator! Where was management to tell us this as we checked in? AND, there was no sign on the elevator. Another huge mistake. For a nice hotel with solid amenities, this was hard to believe. Breakfast was nice but here too, they started breaking it down 15 minutes early. In the morning, we're all traveling don't rush the patrons. For a quality company I was a little surprised by these lapses.

（由 Google 翻译）酒店的位置使得进出非常不方便。房间看起来新装修过，干净整洁，但你可以看出房间有些老旧。我们房间的电视出了点问题。显然他们刚刚把所有电视都换了。我妻子下楼，Felicia 上楼确认了一下。然后，她下楼，趁我们在房间里等着的时候，拿回了新房间的钥匙，在新房间测试电视是否正常。她甚至主动提出帮我们把行李搬过去。A+ 服务。 （原文） Location of hotel makes it real hard to get in and out. Rooms look freshly remodeled and was clean and great, but you can tell the rooms are are older. We had an issue with the TV on our room. Apparently they just replaced all the TVs. My wife went down and Felicia came up to verify. She then went downstairs while we waited in room and bought back key for a new room in which she tested to make sure TV worked. She even offered to help us move our bags over. A+ service.

（由 Google 翻译）我不喜欢垃圾桶里没有衬垫，清洁方面需要衬垫。 说实话，浴室的装饰也相当令人失望。没有通风扇，看得出这曾经是一家老酒店，万豪只是重新粉刷过，重新包装了品牌。看起来他们很久以前就匆忙完成了翻新，而不是最近才翻新的。油漆工作很粗糙，总的来说，就他们收取的价格而言，感觉很便宜。说实话，它的价格应该是现在的一半左右。 我喜欢他们提供的淋浴用品，类似于福朋酒店通常提供的，但我觉得他们这里不提供早餐。我预订了一间双人床房，到达时很热——我不得不马上打开空调，但仍然保持了一段时间的温暖。家具看起来有些过时，有点像他们想要打造“经典”风格，但并没有完全达到那种效果。地板还可以，只是需要更彻底的清洁。 浴室绝对需要翻新，尤其是洗手池和浴缸区域。这是酒店房间最重要的部分之一，但这里感觉被忽视了。至少入住流程很快，前台人员也很好——他们甚至允许我提前15分钟入住。 客房服务也还有待改进。你看得出他们房间打扫得有点匆忙，没有把东西打扫得干干净净。我总是自带来苏尔消毒液，喷洒所有我打算触摸、坐下或放置物品的地方。 好的一面是，他们有一个很大的停车场，而且免费停车，这很棒。我花了大约100美元住这个房间，我想这和它的条件很相符——房间看起来很便宜，所以价格也算合理。 （原文） I didn’t like that there were no liners in the trash can , need that for cleanliness. The bathroom decor is honestly pretty disappointing too. There’s no ventilation fan, and you can tell this used to be an older hotel that Marriott just repainted and rebranded. It really looks like they rushed the remodel long ago nothing recent. The paint job is rough, and overall it feels cheap for the price they’re charging. Honestly, it should cost about half of what it does. I do like that they provided shower products, similar to what Four Points usually offers, but I don’t think they serve breakfast here. I booked a double bed room, and when I arrived, it was hot—I had to turn the air on right away, and it still stayed warm for a while. The furniture looks dated, kind of like they were going for a “classic” look but didn’t quite get there. The floors are okay, just could use a deeper cleaning. The bathroom definitely needs updates, especially the sink and tub area. That’s one of the most important parts of a hotel room, and it feels neglected here. At least the check-in process was quick, and the front desk staff were nice—they even let me check in about 15 minutes early. Housekeeping could be better too. You can tell they’re rushing through rooms and not keeping things as clean as they should. I always bring my own Lysol and spray everything down that I plan to touch, sit on, or set my things on. On the positive side, they do have a large parking lot and free parking, which is great. I paid about $100 for the room, which I guess fits the condition—it’s cheap-looking, so it’s only fair the price matches that.

（由 Google 翻译）4 Points 酒店是一家普通的酒店。它位于 240 号高速公路旁。设有游泳池，提供各种早餐选择。停车场附近还有一家不错的 River Oaks 餐厅。步行 3 分钟即可到达万豪酒店。 （原文） 4 Points hotel is a average hotel. It is located right off Hwy 240. Has swimming pool, a variety of breakfast options. There is also a nice restaurant River Oaks on the parking lot. Marriott hotel is a 3 minute walk away.

（由 Google 翻译）酒店脏得要命，床单上还有臭虫。早餐是收费的，加油站的早餐比这里的好；土豆好像放了好几天，口感很硬，鸡蛋锅里有积水，尝起来很酸。停车场一点也不安全，我早上7点出门上班时就目睹了有人闯入。 （原文） The hotel was extremely dirty and the bed sheets had bed bugs. Breakfast is paid, gas station food is better than the breakfast here; Potatoes seemed to be days old and rubbery, the eggs had standing water in the pan and tasted sour. The parking lot is not secure at all, I witnessed a break in as I was leaving for work at 7am.

（由 Google 翻译）千万别来！员工非常不友好，毫无礼貌！尤其是经理！我正想分享一次不愉快的经历，她就挂断了电话！而且她没有为这次经历道歉，只是把责任推到付费顾客身上！我们不会再来，也不会推荐这家酒店。10月14日下午5点值班的经理才是需要改进客户服务技巧的人。房间也太差劲了！ （原文） Do not go here! Staff is very hostile and disrespectful! Especially the manager! She hung up while I was trying to share a unwelcoming experience! And offered no apologies for the experience just shifted blame on the paying customer! We will not be coming back nor will we ever recommend this hotel and the manger on duty on October 14th at 5:00pm was the one who needs help with customer service skills. Rooms are not up to par either!

（由 Google 翻译）说实话，应该给零星……可惜这家酒店不是万豪旗下的酒店。我说的是臭虫，电梯里臭气熏天，电梯走廊里更是臭气熏天。他们说没有其他关于臭虫的投诉，但你总不能编造什么爬在你身上的东西吧！所以我提前两天退房了，现在他们却不肯退我两天的房费。我根本没想过要退第一晚的钱。我只想一走了之，再也不回来了。他甚至会说小卖部里的食物都冻坏了。这简直就像个汽车旅馆。摇头叹息……我永远也不会再来了。 （原文） Honestly there should be a no star… it’s a shame that this is apart of Marriott. I’m talking bed bugs, the elevator was rank and it was even worse in the hallway coming off the elevator. They said there were no other complaints about bed bugs, but you don’t just make up something crawling on you! So I checked out two days early and now they won’t refund my two days. I wasn’t even trying to get the money back from the first night. I just wanted to leave and not return. He’ll even the food in the little store was freezer burned. This might as well have been a motel. Smh…never will I ever

（由 Google 翻译）这家酒店唯一值得称道的就是大堂，房间实在令人失望，完全不值这个价。房间里有一股挥之不去的臭味，卫生间的地板上还有之前客人留下的头发。我之前以为早餐是免费的，这也是我们选择这家酒店的原因之一，但实际上并非如此，每人还要额外支付12美元（还不如出去吃）。另外，想要使用游泳池，必须签署一份包含所有同行人员信息的免责声明，然后领取必须归还的手环，如果丢失还要额外收费。 （原文） The only nice thing about this hotel was the lobby area, the rooms are very disappointing for what we paid for. Room had a stench that doesnt really go away, restroom had hairs on the floor from previous guests. It was from my understanding that breakfast was complimentary which is one of the reasons why we booked this place BUT it’s actually not when you have to pay an additional $12 per person to eat(might as well eat out). Also To gain access to the pool you have to go through a process of signing a waiver with everyone in your party’s information then receive wristbands that MUST be returned and if lost an additional fee will be added.

（由 Google 翻译）第一次住在这里。我和我丈夫是联邦快递的卡车司机，我们在明天取货前休息了一晚。 我想要在按摩浴缸中度过一个美好的夜晚，并在谷歌上找到了这个带有图片的浴缸。它看起来不错，评论也到处都是。我打电话过去，价格是 180 美元/晚。 有点高，但我们想放松一下。 我们到了这里，经理给了我们一张钥匙卡，让我们在付款前查看房间——这是不同的，但很感激。 我们走进去，快速环顾四周，将图片与热水浴缸进行匹配，这就是我们所看到的一切。 我们付了钱就“搬进去”了！ 马桶盖上有一个按钮，您必须将水箱盖放在正确的位置才能正常工作。房间有些过时了，但不想离开，充分利用它----直到----几个小时后，我去要两条额外的毛巾用于热水浴缸，被告知他把两条毛巾放在了浴缸里。淋浴。 我说可以，但是这些是用来淋浴的，明天早上还不够干。他说我只能给你2个了！ 我不打算留下评论，因为我只是把房间描绘成 1970 年代的色情明星，而且有点过时，直到他决定不只提供 2 条额外的毛巾供使用热水浴缸和毛巾垫出去。 被子上有烧孔，热水浴缸​​的冷水手柄已安装好，2 个过时的壁式空调装置，以及用于额外座位的电脑椅。 现在只要 180 美元，我肯定下次就能得到 8 条毛巾和一晚免费住宿！ 不要来这个房间——绝对不值得。 我只是想闭嘴并以这个价格支付他们的电费，因为没有人住在这里并且知道这是墙上的一个洞！ 不会回来！ 真的只是没有星星😣 （原文） 1st time staying here. My husband and I are truck drivers for FedEx and was taking the night off before pick up tomorrow. I wanted a nice night with jacuzzi tub and found this one with pictures on google. It looked nice and the reviews were all over the place. I called and it was available for $180/night. A little high but we wanted to relax. We get here and the manager gave us a card key to check out the room before we paid----that was different but appreciated. We walked in and looked around quickly, matched pictures to the hot tub and that's about all we looked at. We paid and "moved in"! The toilet had a push button on lid and you have to have the tank lid just situated for it to work. Room some what out dated but wanting to not leave and just make the best of it----Untill----a couple hours later I went to ask for 2 extra towels for the hot tub and was told he put 2 in the shower. I said yes, but those will be used for shower and not dry enough for tomorrow morning. He said 2 is all I can give you! I wasn't going to leave a review because just chalking the room up to 1970's porn star and little out dated UNTIL he decided not to give just 2 extra towels for use of hot tub along with towel mat to get out. There are burn holes in comforter, cold water handle to hot tub is rigged up, 2 out dated wall AC Units, and computer chairs for extra seating. Well now at $180 pretty sure I should get 8 towels and a free night for next time! Don't come for this room---definitely not worth it. I was just trying to keep my mouth shut and pay their light bill at this price, since no one is staying here and knowing it's a hole in the wall! Won't Be Back!! Really just NO STARS 😣

（由 Google 翻译）房间很棒。不过有一个小问题，床单上有洞，而且访客有点紧张。总体来说很安静。一天 108 美元，没有客房服务，太贵了 （原文） Room is great. Small problem though, it has holes in the sheets and the visitors are ratchet alittle. Overall it’s quiet. $108 a day is insane with no room service

（由 Google 翻译）他们似乎很努力地满足客户的需求，但显然遇到了麻烦，因为我每月无缘无故地损失了大约 100 美元。 自动提款机？ 他们不接受卡付款。 （原文） They appear to try hard to satisfy their customers but are having apparent trouble because I lose about $100 monthly there for no reason given. ATM? They accept no card payment.

（由 Google 翻译）热度简直是狗屎，房间里有 19 度和 40 度，很冷，因为他们在天花板上安装了这些奇怪的屁股加热器，需要 20 年才能预热 十分之 0 从来不推荐 （原文） The heat is bullshit it's 19 degrees and 40 degrees in the room it's cold as they got these weird ass heaters on the ceiling that take 20 years to warm up 0out of 10 NEVER RECOMMENDED

（由 Google 翻译）房间发臭！没盖被子睡觉啊！！！该死的蟑螂SSSSSSSS🪳🪳🪳🪳🪳🪳🪳🪳🪳🪳 呃！再也不会了！现在是 2025 年！请升级并喷洒！ （原文） Room Stank!!! Didn’t sleep underneath the covers !!!! FREAKING ROACHESSSSSSSSSS 🪳🪳🪳🪳🪳🪳🪳🪳🪳🪳 Ew! Never Again ! It’s 2025! Please Upgrade & Spray!

（由 Google 翻译）由于住在酒店的其他人...所有东西几乎都损坏了，墙壁、门等等 （原文） Due to others who stayed in the hotel... Everything is almost damaged, walls doors and etc

（由 Google 翻译）这次经历很糟糕，在入住房间之前，很明显他们根本没有打扫房间。他们没有干净的浴室地板，地板床区域有食物残渣，房间的每个角落都有蜘蛛网。浴缸和水槽的柜台表面上有可疑的红色污渍。有一次，他们在中午退房之前就让其他人进入了我的房间。而且绝对没有可用的卫生纸卷。 （原文） The experience was terrible, before checking into the room, it was clear that they didnt clean it at all. They did not have clean bathroom floors, they're were food crumbs on the floor bed area, spider webs in mostly every corner of the room. And questionable red stains on tub and sink's counter surface. At one point they checked someone else into my room well before noon check out. And had to have absolutely no roll of toilet paper for use.

（由 Google 翻译）在过渡和所有者变更期间，我在这里住了一段时间，后来这里变成了“Studio 6”。几名员工来来去去，但白天的经理一直非常乐于助人，也很友好。由于工作时间的原因，我主要负责夜班，在几名不同的人来来去去之后，现在在前台工作的那个人终于全职担任这个职位。现在在前台工作的年轻人是专业精神的典范，我很感激他及时而有礼貌的客户服务。 （原文） Stayed here for a while during the transition and change of owners that turned it into "Studio 6". Several employees have come and gone but the daytime manager has always been very helpful and friendly. I dealt mainly with the night shift due to work hours and after several different people came and went behind the desk, the current guy working it finally claimed the spot full time. The young man working the desk currently has been the exemplary example of professionalism and I was grateful for his prompt and courteous customer service.

（由 Google 翻译）抱歉，我正要编辑我的评论，但它消失了。我只是想说这里的每个人都很好而且房间很干净。 我想可能是以前的新管理层或者我不知道的东西，但它真的很好，我强烈推荐。 （原文） I’m sorry I was going to edit my review and it disappeared. I just wanted to say everybody here is really nice and the rooms are very clean. I’m thinking there may be new management from before or something I don’t know but it’s really nice and I highly recommend.

（由 Google 翻译）孟菲斯最差的酒店，如果你能找到更好的就去那里。我订了一个星期。我的水槽一直有积水，房间里有黑色霉菌，无论他们在地板上放什么化学物质，都会让小狗的爪子出现皮疹。厕所很脏，座位也坏了。你可以看到水损坏的证据，天花板从 IDK 漏水的地方。客户服务很糟糕。他们告诉自己是来解决问题的，但从来没有这样做。在他告诉我洗衣机可以用后，洗衣机拿走了我的钱 3 次。不得不把衣服从水里捞出来，用手拧干。大楼里有一股难闻的气味，可能来自污水。人们的汽车每天都被盗或被闯入。这个地方有问题。 （原文） Worst Hotel in Memphis, if you can find anything better go there. I booked for a week. My sink had standing water the entire time, it was black mold in the room, whatever chemicals they put on the floor it left puppies paws with a rash. The toilet was dirty, and the seat was broken. You could see evidence of water damage, and the ceiling leaks from IDK where. The customer service is horrible. They tell they coming to fix a problem and never do. The laundry machine took my money 3 times after he told me it would work. Had to dig my clothes out the water and wring them out by hand. There’s an awful odor in the building, may come from sewage. People’s cars are stolen and broken into on a daily basis. This place is a problem.

（由 Google 翻译）位置非常肮脏。床和地板上都有干血迹。此外，这个地方臭虫太多。我女儿被他们咬了好几次，但他们拒绝纠正这个问题……我将就此事联系 BBB 和当地媒体 （原文） Location was very nasty. Bed and floor had dried up blood on both. Also this location has excessive bed bugs. My daughter was bitten several times by them and they refused to correct the problem… I will be contacting the BBB and local media pertaining to this situation

（由 Google 翻译）我住酒店的时候总是会找带小厨房的酒店，而且会看看是否包含厨具。我上过Studio 6的官网，上面说“包含厨具”，所以我带了做早餐的食物，去拿碗和锅，结果橱柜里全是空的。如果你打算在这里做饭，请自带锅碗瓢盆、餐具、刀叉、盐和胡椒粉等等。别听官网的。 （原文） When I go to hotels I always look for hotels with kitchenettes and I check to see if cookware is included. I looked on studio 6 website and it said “cookware included” so I brought my food to make breakfast with and I go to grab a bowl and a pan, and the cabinets were all empty. If you plan on cooking here, bring your own pots, pans, silverware, cutlery, salt pepper and everything else. Don’t listen to the website.

（由 Google 翻译）我进去开了一间房，由于酒店停车场上车的感觉太糟糕了，我问他我可以在购买之前先看看房间吗。我几乎把房门打开了。闻起来像尿液，像没有接受过家庭训练的人，恶心跑了……0 星 （原文） I went in to get a room, due to how horrible the hotels feels driving up in parking lot I asked him can I see the room before purchasing. I open the room door almost thru up. Smell like urine bums n like folks who have no home training eww run .. 0 stars

（由 Google 翻译）这是我去过的最丑的地方，整个房间都有一股难闻的气味，灯也不亮，而且清洁起来也不方便。 （原文） El lugar más feo que he estado todo el cuarto olía muy mal y no servían las lámparas y no limpian bien

（由 Google 翻译）我们逛了这家商场，体验非常愉快。这里有很多不同的商店，从大型连锁店到小型特色商店，应有尽有，应有尽有。商场宽敞、干净、井然有序，公共区域方便散步和休息。店员彬彬有礼，乐于助人，随时准备解答疑问并提供实用建议。唯一的缺点是关门时间太早了：最好能延长到至少晚上9点，即使是在工作日。总而言之，这里是一个购物和享受片刻宁静的好地方。 （原文） Siamo stati al centro commerciale e l’esperienza è stata davvero piacevole. Ci sono molti negozi diversi, dalle grandi catene ai negozi più piccoli e particolari, che permettono di trovare un po’ di tutto. L’ambiente è spazioso, pulito e ben organizzato, con aree comuni comode per passeggiare e riposarsi. Il personale dei negozi è cortese e disponibile, pronto a rispondere alle domande e a dare consigli utili. L’unico neo è l’orario di chiusura, che è troppo presto: sarebbe ideale allungarlo almeno fino alle 21:00 anche durante la settimana. Nel complesso, un posto ottimo per fare shopping e passare qualche ora in tranquillità.

（由 Google 翻译）这个地方太棒了！ 一定要早点来，不然你会很快忘记时间！ 😂😂😂 这里有美食、服装、游戏，还有好多其他东西可以尝试！你会在这里待上好几个小时……一定要带个朋友，这样才能控制好你的消费！我们俩就是一起努力才没把钱花光的，哈哈。 我唯一同意的抱怨是，卫生间需要好好打扫一下……你看那地方，感觉可能会染上什么病，哈哈……只需要多招些清洁人员，让他们多打扫几遍，这个地方就完美了！ 👌😁✨ （原文） THIS PLACE IS AMAZING! Definitely come in early, because you'll lose track of time fast! 😂😂😂 Food, clothing, games, and a lotta other stuff to try out! You're going to be here for hooourssss... Definitely bring a friend to keep you accountable and in line with your spending! It was a joint effort to make sure we both didn't come out penniless, lol. The only complaint I agree with, is that the bathrooms need more attention... You look at it, you may catch a disease, lol... Just need more cleaning staff, and have them do a few extra rounds, and then this place will be perfect! 👌😁✨

（由 Google 翻译）在听到很多针对这个购物中心的负面评论后，我可以放心地让他们安息了。商场很干净，布局也很容易弄清楚，是一个功能齐全的美食广场，意味着不止两种选择。保安和客房服务人员很友好，并且提供有关美食地点的丰富信息。 （原文） After hearing a lot of negative remarks towards this mall, I can safely put them to rest. The mall was clean, and the layout was easy to figure out, a full functional food court, meaning more than two choices. Security and housekeeping are friendly and have great information on good places to eat.

（由 Google 翻译）作为一名纯母乳喂养的妈妈，这里的“家庭卫生间”简直糟糕透了。 哺乳室里只有一张破旧不堪、脏兮兮的椅子。没有桌子可以放任何吸奶器、奶瓶、奶袋等等。整个家庭卫生间热得像蒸桑拿一样，感觉我们一直待在桑拿房里。卫生间里那张本该用来抱孩子的椅子也是坏的。没有像样的换尿布台，只有硬板，没有扶手，什么都没有。整个房间的设计完全没有考虑到妈妈和家庭的需求。请做得更好。奥克考特购物中心的家庭卫生间/哺乳室/吸奶室怎么可能比这里好？ （原文） As a exclusively pumping mom the "family bathrooms" awful. The nursing room is just a busted beat up old dirty chair. No table for any pumping equipment, bottles, bags etc. It's also 10000 degrees in the whole family bathroom it felt like we were in a sauna the whole time. The chair in the bathroom party that is suppose to hold your child for you whole you use the bathroom is broken. There no actual changing station just hard slabs no rails nothing. This whole room was made with no actual thought or efforts for moms/families. Do better. How does oakcourt mall have a better family room/nursing/pumping???

（由 Google 翻译）万圣节那天，我和孙子去了购物中心。大多数商店都发糖果，为孩子们和他们的家人提供了安全又有趣的体验。这家购物中心看起来生意很好，商店很多，选择也很多。 （原文） I visited mall on Halloween with my grandson. Most of the stores gave out candy and provided a safe and fun experience for the kids and their families. This mall seems to be doing very well. Plenty of stores and choices.

（由 Google 翻译）我在狼行购物中心总是玩得很开心……从来没有遇到过任何问题……我在Hot topic买了几个穿孔，还有鸡翅、冰沙和椒盐脆饼！我儿子请一位卖工具的友善年轻人帮他擦鞋。 （原文） I always have a nice time at the wolfchase Mall... I've never had any problems.. I got me some piercings out of Hot topic, wings, a slush and pretzels! My son got his shoes cleaned by a nice young man selling kits.

（由 Google 翻译）迪拉德百货绝对是购物和消磨闲暇时光的绝佳去处。从家用电器到顶级香水，迪拉德百货应有尽有，应有尽有。快来逛逛，享受你的发现吧！ （原文） Super nice place to shop and chop some freetime down, Dillard's literally has everything you'll need from household appliances to top of the line fragrances. Check it out and enjoy your discoveries.

（由 Google 翻译）房间很漂亮，但缺少很多与价格相符的设施。停车费非常高，而且是独立车库，这意味着你得把东西从街区对面的两层车库搬过去。没有洗衣房。健身中心也在街区对面。早餐不包含在房费内，需要单独付费。屋顶很漂亮，但维护得不太好，油漆剥落，椅子没有坐垫，坐着不舒服，而且黄蜂很多。鸡尾酒也要额外付费。走廊里的地毯因为没有用木桩固定好，皱巴巴的。他们还收取75美元的押金，如果发生事故，押金会被没收。但没有事故清单。位置不错，步行10分钟就能到比尔街和河边。服务没什么可说的，他们给了我们房间，然后送我们走了。总的来说，价格很贵，景色不错，但可以有更好的休息区。 （原文） The rooms very nice but lacked a lot of features that were expected for the price paid. Parking price was extremely high and in a separate garage which meant taking your stuff with you from two story garage across a block. There was no laundry. The fitness center was across the block as well. Breakfast was not included and cost a separate fee. They had a nice rooftop but it was not taken care of, paint was chipping, the chairs had no cushion and were uncomfortable and wasps were prevalent. The cocktails we an additional fee as well. The carpet in the hallways were wrinkly as it wasn't staked down properly. They also charged a 75 dollar deposit and would keep it if a incident occured. There was not a list of what those incidents entailed. The location was decent, and a 10 minute walk from Beale Street and from the river front. Service was nothing to tell about, they gave us the room and sent us on our way. Overall, very expensive for what was provided, the view was nice but could have a better sitting area.

（由 Google 翻译）首先，办理入住时，我被收取了两个不同的价格，与Booking.com上的报价不符。之后，他们又告诉我每晚要收取75美元的杂项费用，而预订房间时并没有说明这一点。房间一进门就让我非常失望，而且在孟菲斯市中心来说，房间的设施非常陈旧。固定装置是坏的，地板极其脏，床垫中间有一大块尿渍，被子上还有干涸的血迹。当我们联系前台反映情况时，他们花了两个小时才送来新的床单。漫长的等待之后，我们再次致电前台，告诉他们如果有人能送来床单，我们可以自己换。神奇的是，他们五分钟就送来了。甚至其他员工也说这家酒店管理混乱，缺乏沟通。我妻子的白袜子底部因为在房间里走动而沾满了泥土和污垢，都变黑了！我真希望我能上传我拍的照片，这样就能展现我在这篇评论里描述的一切了。从费用差异到房间脏乱不堪，我绝对不会推荐任何人入住这家酒店，因为他们从你踏进门的那一刻起就处处斤斤计较，从小事做起。这家位于孟菲斯市中心的酒店如今的状况，老板应该感到羞耻，并应该更加重视改善酒店环境。孟菲斯酒店，请做得更好！😤 （原文） For starters, upon check in I was charged 2 different prices then I was quoted on Booking.com. Then was told about a $75 per night incidental fee that wasn't explained at the time of reserving the room. The room was EXTREMELY underwhelming upon entering and very outdated to be in the Downtown Memphis area. Fixtures was broken, floors EXTREMELY dirty, there was a HUGH urine stain in the middle of the mattress and dried up blood was on comforter. Then when we contacted the front desk about the situation, it took them 2 hrs to bring new fresh linens. After the long wait we called back to the front desk and told them that we would change the sheets ourselves if someone would just bring them and MAGICALLY they came to the room in 5 minutes. Even other staff members said that this hotel is unorganized and lacks communication with one another. My wife's white socks were black on the bottom with dirt, soil, and grime FROM WALKING AROUND IN THE ROOM!!!!!! I wish I was able to upload pictures I took showing everything I'm describing in this review. Between the fee discrepancy and filthy rooms I wouldn't recommend anyone staying in this hotel for all the nickel and diming that they do from the time you walk through the door. This owner should be ashamed in the current conditions of a this hotel in the Downtown area of Memphis and should take more pride in bettering this property. DO BETTER HU. HOTEL MEMPHIS. 😤

（由 Google 翻译）我在胡酒店住了几晚，前台的女士们和负责门外区域的男士们都相处得很愉快。他们都彬彬有礼、乐于助人、知识渊博。 酒店本身的复古风格在某些方面需要改进。我住在13楼，地毯已经过了使用寿命，褶皱清晰可见。虽然不至于绊倒，但希望以后能及时更新。一些细节需要改进。例如，我注意到一个喷头周围通常有金属装饰条，但缺少了。除此之外，房间干净整洁，维护得很好，床也很舒服，入住手续也很便捷。酒店位于市中心，步行即可到达比尔街和海滨。 唯一让我感到不便的是，酒店每晚住宿都会从信用卡中扣除70美元的可退款金额（扣除停车费和酒店物品等费用）。我在其他酒店从未被扣除过这样的押金。这迫使我必须在账户中追踪退款状态。其他酒店只会保留信用卡信息，并根据使用或消费的商品情况进行扣款。 （原文） I stayed at Hu. Hotel for a couple of nights and had a pleasant experience with the reception desk ladies and the gentleman tending the area outside of the doors. All polite and helpful and knowledgeable. The hotel itself which feels in retro style needs attention in a few areas. The carpeted floor (I was on the 13th floor) had passed its service life and creases and folds are visible. Not quite a trip hazard, but hopefully it will be upgraded in time. Some details need to be tended to. For example I noticed a sprinkler head lacked the metal trim piece that typically is installed around it. Otherwise the rooms were clean and will maintained, the beds comfy, and check-in process was easy. The hotel is conveniently located in the heart of the city and in a walking distance to Beale Street and the waterfront. The one thing I found inconvenient was that the hotel charges the credit card a refundable amount of (less expenses such as parking, and hotel items) $70 for each night of stay. I have never had such a deposit taken out of my card in other hotels. This forces me to track the refund status in my account. Other hotels just keep the credit card information and charge it as needed for items used or consumed.

（由 Google 翻译）⭐️⭐️⭐️⭐️⭐️ 上周末我生日入住了The Hu Hotel，不得不说，这次体验太棒了——这一切都要感谢Eboni！从入住前一天第一次打电话开始，她就热情周到、专业高效，竭尽全力确保一切都完美无缺。 任何小问题，她都能立即处理，细心周到。Eboni真的让我的生日变得特别而难忘。她的热情好客和对细节的关注无与伦比！因为她，我一定会再来的。谢谢你，Eboni，让我的入住体验如此美好！💫 （原文） ⭐️⭐️⭐️⭐️⭐️ I stayed at The Hu Hotel this past weekend for my birthday, and I have to say, the experience was amazing — all thanks to Eboni! From the very first call the day before my stay, she was warm, professional, and went above and beyond to make sure everything was perfect. Any small issues that came up, she handled right away with care and grace. Eboni truly made my birthday feel special and memorable. Her hospitality and attention to detail were exceptional! Because of her, I’ll definitely be back. Thank you, Eboni, for turning my stay into such a beautiful experience! 💫

（由 Google 翻译）Deadrick是一位非常棒的员工。他细心周到、乐于助人，而且信息全面。房间整体不错，但需要微波炉。我的冰箱需要维修或更换，今晚我会反馈。走廊的地毯又旧又脏，而且有污渍。员工们努力保持这里的清洁。停车费每晚25美元，就在街对面，但网站上并没有如实说明。床很舒服。 （原文） Deadrick is an amazing employee. He is attentive, informative and helpful. Rooms overall are good but need microwaves. My fridge needs fixing or replacing. Will report it tonight. Hall carpet is dirt old and stained. Employees work hard to keep this place clean. Parking is $25 per night, located across the street and not acknowledged honestly on the site. Bed is awesome.

（由 Google 翻译）在孟菲斯胡酒店 (The Hu Hotel) 的非凡住宿！⭐️⭐️⭐️⭐️⭐️ 我最近在孟菲斯胡酒店的住宿体验棒极了！从抵达的那一刻起，员工的热情和专业精神就给我们留下了深刻的印象。门卫戴德里克·弗莱明 (Deadrick Fleming) 为整个入住体验奠定了基调——他热情周到，竭尽全力确保我们得到所需的一切。前台的埃博尼 (Ebony) 也同样出色——友好高效，办理入住手续轻而易举。她煮的咖啡也非常棒！ 在整个入住期间，凯莎 (Keisha) 和整个团队始终保持着友善、礼貌和热情的氛围。每一次互动都让人感到真诚，充满了南方人的热情好客。这家精品酒店的氛围时尚舒适，完美地诠释了孟菲斯的魅力。 我强烈推荐您在孟菲斯市中心游玩时入住这家酒店，感谢戴德里克、埃博尼、凯莎以及胡酒店的所有工作人员。 （原文） Exceptional Stay at The Hu Hotel, Memphis! ⭐️⭐️⭐️⭐️⭐️ My recent stay at The Hu Hotel in Memphis was absolutely wonderful! From the moment we arrived, we were impressed by the warmth and professionalism of the staff. Deadrick Fleming, the doorman, set the tone for the entire visit—he was incredibly welcoming, attentive, and went above and beyond to ensure we had everything we needed. Ebony at the front desk was just as amazing—friendly, efficient, and made check-in a breeze. She makes great coffee as well! Keisha and the entire team were consistently kind, courteous, and accommodating throughout the stay. Every interaction felt genuine and full of Southern hospitality. The atmosphere of this boutique hotel is stylish, comfortable, and perfectly captures the charm of Memphis. I would highly recommend when visiting downtown Memphis, and thanks to Dedrick, Ebony, Keisha, and everyone at The Hu Hotel.

（由 Google 翻译）我最近入住了休酒店。酒店建筑本身很老旧，亟需翻新。浴室里只有一面小镜子，整个房间大概只有三四盏灯——而且光线都不够。白天唯一明亮的光线来自那扇大窗户。 然而，真正的问题是酒店糟糕的客户服务。那天晚上我和朋友出去玩，很晚才回来。我的室友已经在房间里睡着了，而我既没有房卡，也不知道确切的房间号。我去前台寻求帮助，解释说预订信息上没有我的名字，但我付了一半的房费，并提供了朋友的姓名、电话号码和其他身份信息。 前台接待员拒绝提供任何帮助——她既不打电话到房间，也不确认楼层，甚至连核实情况都不肯。当我向保安求助时，他们只是让我离开大堂。作为一个消费超过150美元的付费客人，我却被迫睡在停车场里的车里。 这是一次极其不专业且缺乏人情味的体验。员工显然需要接受客户服务培训，并改进处理基本宾客问题的流程。房间陈旧，员工完全缺乏同理心和解决问题的能力，我不会向任何人推荐这家酒店。 （原文） I stayed at The Hugh Hotel recently. The building itself is old and badly in need of updates. There’s only one small mirror in the bathroom and maybe three or four lamps in the entire room—none of which provide enough light. The only good lighting comes from the large window during the day. The real problem, though, was the complete lack of customer service. I went out with friends that evening and returned late. My roommate was already asleep inside the room, and I didn’t have my key or the exact room number. I went to the front desk for help, explained that my name wasn’t on the reservation but that I had paid for half the room, and gave them my friend’s full name, phone number, and other identifying info. The front-desk clerk refused to help in any way—she wouldn’t call the room, confirm the floor, or even try to verify the situation. When I asked for help from security, they only told me to leave the lobby. As a paying guest who spent over $150, I was forced to sleep in my car in the parking garage. This was an incredibly unprofessional and inhumane experience. The staff clearly need customer-service training and better procedures for handling basic guest issues. Between the outdated rooms and the total lack of empathy or problem-solving, I would not recommend this hotel to anyone.

（由 Google 翻译）更新：2025年9月29日 前台接待员达拉斯先生提供的客户服务非常出色；他竭尽全力以个性化、专业贴心的方式满足了我的住宿需求，超出了我的预期。先生，您做得太棒了！🥳 第一条评价：入住期间，所有员工都提供了优质的客户服务，房间也经过了消毒，非常干净。 （原文） UPDATE: 9/29/25 Excellent Customer Service provided by Mr. Dallas, front desk agent; who went above and beyond to accommodate my lodging needs in a personalized, professional caring manner, exceeding all expectations. Great Job Sir!🥳 1ST REVIEW: During my stay, I encountered Excellent customer service from all staff, while enjoying sanitized super clean room conditions.

（由 Google 翻译）首先，所有员工都非常友好！虽然我不能保证每家希尔顿酒店都如此，但这家酒店的每一位员工都面带微笑，待我非常热情周到。真希望我能记住他们的名字。 房间非常干净，床也超级舒服。我真想拥有一张这样的床，哈哈。我一定会再次预订这家酒店！ （原文） First off, the staff were all extremely friendly! I can't say the same about every Hilton property, but I never encountered one staff member at this location who wasn't smiling and treated me wonderful. I wish I could remember all their names. The room was very clean and the bed slept incredible. I want one of these beds for my own personal bed, haha. I will definitely book this hotel again!

（由 Google 翻译）住宿体验不错，但有几点需要注意：他们不遵循 MyWay 优惠，即为预订房间的人和最多一位额外客人提供每晚 10 美元的餐饮积分。尽管 877 号码和希尔顿网站均确认其运作方式，但该酒店仅奖励一人 10 美元/晚。如果您想吃他们昂贵的食物，请注意。另外，如果你想点食物带回你的房间（就像他们广告上说的那样），你必须下楼站在吧台前，希望有人注意到你，因为当你打电话时他们不接电话。 此外，我们被安排在一个房间，客房服务仍在工作，然后当我们最终安顿下来时，我们离开房间并回来，我们的钥匙卡不起作用。所以我们回到楼下，被告知我们被安排在错误的房间，因为当我们到达那里时它实际上还没有准备好，即使我们已经安顿下来并且已经准备好了，他们还是让我们搬了房间。没什么大不了的，但仍然很烦人。 当我尴尬地站在那里时，前台服务员继续与另一名工作人员交谈了大约两分钟。直到她与另一位工人谈论完他们的周末计划后，她才承认我。 当我坐在外面时，停车场周围的保安多次停下来观察我。再说一次，没什么大不了的，但有点烦人。 不过没有臭虫，芝士蛋糕也很好吃。 （原文） Not a bad stay, but a couple things to look out for: they do not follow the MyWay benefits of the food and beverage credit of $10/night for the person booking the room and up to one additional guest. Despite the 877 number and Hilton website confirming that that is how it works, the property will only award $10/night for one person. Just a heads up if you wanted to eat their expensive food. Also, if you want to order food to take back to your room (as they advertise you can do), you have to go down and stand at the bar and hope someone notices you because they do not answer the phone when you call. Also, we were put in a room that housekeeping was still working on and then when we finally got settled we left the room and came back and our key card didn't work. So we went back downstairs and were told we were put in the wrong room since it wasn't actually ready when we got up there and even though we were settled in and it was ready, they made us move rooms. Not a big deal but still annoying. The front desk attendant continued to talk to another worker for like 2 minutes while I stood there awkwardly. She didn't acknowledge me until she was done talking to another worker about their weekend plans. Security who circles the parking lot stopped and watched me multiple times while I was sitting outside. Again, not a big deal but kind of annoying. No bedbugs though and cheesecake was good.

（由 Google 翻译）工作人员很棒。我用应用程序办理入住时，比去前台办理要难得多，很难找到入口。由于安全锁出了点问题，我进房间时遇到了点麻烦，但工作人员帮我把门用胶带封住，以免再次发生类似事件。我对无障碍客房的肥皂瓶放得太高了，坐轮椅的人根本够不着，这让我很不满意。不过，那里的工作人员很棒，也很乐于助人。我只是觉得房间和入口比停车场的位置略小，因为停车场就在泳池后面。 （原文） The staff was wonderful. It was difficult to find entrance when I checked in with the app as opposed to going to the front desk. I had a little trouble getting into the room because of a faulty security lock but the staff helped me get in and taped it so it wouldn't do it again. I was not very happy with a handicap room that had the soap bottles so high up that if you're in a wheelchair you can actually reach them. Once again though, the staff there was great and very accommodating I just had issues with the rooms and the entrance compared to where you park because it's really behind the pool

（由 Google 翻译）首先我要说的是，酒店员工非常友好且专业。我认为我遇到的问题是由于酒店人手不足造成的。入住时房间还没准备好，淋浴间也没有打扫，而且我的电视等了三个多小时才修好。有人把遥控器的电池和电视的HDMI线都取下来了。只想入住后好好放松一下，却遇到这些事，确实让人很恼火。我尽量体谅大家的感受。 （原文） I will start off by saying the Staff was friendly and very professional. And, I believe the issues I had were because the hotel was under staffed. Room was not ready upon check in, shower was not cleaned, and I waited over 3 hours for my TV to be fixed. Someone had removed a battery from the remote and HDMI cord from the TV. Can be frustrating when you just want to just check in and relax, tried to be as understanding as possible.

（由 Google 翻译）从我读过的其他地方的差评来看，这家似乎是最好的选择。距离酒店大约20分钟路程。房间很干净，但需要深度清洁。前台工作人员很棒。噪音很小。酒店后面有火车，但我住的那两个晚上只听到过一次，而且是在上午。 （原文） From all the other horrible reviews that I had read from other places, this one seemed to be the best option. It wasnt far from much 20ish mins give or take. Room was clean, could use a deep cleaning though. The folks working the desk were great. Noise was to a minimum. There is a train that runs behind the hotel but I only heard it once in 2 nights that I was there and it was mid morning.

（由 Google 翻译）我的房间很干净，早餐不错，煎饼很美味...我喝了两杯 Titos，不是高端伏特加，账单是 29.94 美元...当你去酒吧时，请索要详细账单 - 我只是说说而已。 （原文） My rooms were clean Breakfast was good pancakes were delicious ..I had 2 shots of Titos not a high end Vodka and my bill was $29.94..ask for a detailed bill when u go to the bar -Im just saying.

猫王名气很大，但是我们并不想花那么多钱进去看。感谢网上很多网友的攻略，在9点前进去看看外面的景观就可以了，我们不是他的死忠粉。他的私人飞机，他占地面积很大的豪宅，家族墓地，似乎都在诉说着他曾经的辉煌。

如果你不是猫王的超级粉丝(他的粉丝团体主力应该是老派中老年白人)，没必要学网红们附庸风雅的行为来这里打卡。50$/人的门票钱浪费在这里不如找个好餐馆饱餐一顿。真想看旧时富人豪宅的话, 有点历史的大城市里比它精致的house museum不胜枚举

猫王雅园展出不少猫王生活、居所、爱好等，相当豪华，且有ipad翻譯講解机借用，可惜我使用的同步不太好，往往離开一个現場之後才播出。

值得一遊，唯票价有點貴

6x

贵

（由 Google 翻译）2023年母亲节周末参观 2023年母亲节周末，我和婆婆一起去了雅园，这次体验绝对物超所值。只有亲身置身其中，才能真正理解这个地方。房屋、纪念品、装饰和历史仿佛都凝固在了时光里，让你真切地感受到猫王的生活——不仅仅是他的明星光环，更是他鲜活的一面。 我们参观了宅邸内部，每个房间都各具特色。“丛林房”、客厅、奖杯室和金唱片大厅都令人叹为观止。你真切地感受到他为音乐和人生倾注了多少心血。花园宁静祥和，维护得也很好，参观冥想花园和墓地时，你会感到既感动又肃然起敬。这里静谧优美，让人不由自主地放慢脚步，细细品味。 工作人员井然有序，即使游客众多，园区也干净整洁。这里有很多值得一看的地方，所以一定要慢慢欣赏——我们拍了很多照片，因为没有照片根本无法描述这一切。 如果你是猫王埃尔维斯·普雷斯利的铁杆粉丝，或者只是对美国音乐史感兴趣，那么雅园绝对是你人生清单上至少应该去一次的地方之一。对我们俩来说，这都是一次难忘的经历，很高兴我们一起在母亲节这天去了那里。 强烈推荐。 （原文） Visited for Mother’s Day Weekend 2023 I went to Graceland with my mother-in-law for Mother’s Day Weekend 2023, and the experience was absolutely worth it. This is one of those places you don’t truly understand until you’re standing in it. The home, the memorabilia, the décor, and the history all feel frozen in time, and you can see exactly how Elvis lived — not just the celebrity side, but the personal side. We toured the inside of the mansion, and every room is something different to look at. The Jungle Room, the living room, the trophy room, and the hall of gold records were unbelievable. You really feel the amount of work he put into his music and his life. The gardens were peaceful and well-kept, and visiting the meditation garden and gravesites was emotional and respectful. It’s quiet, beautiful, and a place you naturally slow down and take in. The staff kept things moving, and the grounds were clean and organized even though there were plenty of visitors. There’s a lot to see, so take your time — we took tons of photos because there’s no way to describe everything without them. If you're a lifelong Elvis fan or even just someone who appreciates American music history, Graceland is one of those bucket-list places you should see at least once. It was a memorable experience for both of us, and I’m glad we did it together for Mother’s Day. Highly recommend.

（由 Google 翻译）我在孟菲斯市中心喜来登酒店的整体体验并不愉快。刚进门时，酒店看起来非常干净豪华，给人一种宽敞的感觉。房间也干净整洁。但仔细观察后，你会发现酒店设施有些老旧过时，很多设施，比如泳池都关闭了，空调和电梯也经常出故障。自动售货机坏了，但健身房很棒，有很多健身器材，而且干净整洁，维护得很好。其他缺点包括早餐种类有限，停车费也很贵。 （原文） My overall experience at Sheraton Memphis downtown hotel was not very enjoying. Coming in at first the hotel looked very clean and luxurious with a wide open feel. The room was nice and clean too. But after further inspection you could find the facility to be old and outdated with many facilities like the pool being closed and the air conditioner and elevators often going out of function. The vending machines did not work but the bright spot was the gym was great, it had a lot of machines to work out and was clean and well maintained. Other minuses were The fact that the breakfast was very limited and the parking was expensive.

（由 Google 翻译）入住办理非常便捷。代客泊车员服务超棒！他们非常乐于助人，帮我们找到了不错的餐厅和安全的购物区。 我房间的空调坏了，维修人员很快就来了。由于问题无法解决，他们给我换了一间房。 会议/洽谈区很不错。 （原文） Easy check-in. Valet attendants were AWESOME! Very helpful about helping us find good food options and safe shopping areas. AC went out in my room. Maintenance was sent quickly. The issue couldn't be fixed, so they gave me a different room. Good meeting/conference area.

（由 Google 翻译）我们住得很愉快。前台小哥（抱歉我没记住他的名字）非常友好热情，办理入住手续非常便捷。我们的房间可以欣赏到孟菲斯的美景。很抱歉只住了一晚。房间设施有点老旧，但我们的房间很干净，床很舒服，空调也很给力。这就是我对酒店房间的全部要求。调酒师和工作人员都很有趣，而且非常了解当地风情。我推荐住在这里。 （原文） We had a great stay. The front desk guy (sorry I didn't get his name) was so nice and accommodating making the check in easy. Our room had a beautiful view of Memphis. We are sorry that it was only for a night. The rooms are a bit dated but ours was clean, comfy bed and a cold ac. That's all I ever need from a hotel room. The bartender and staff were fun and very informative about local things. I recommend staying here.

（由 Google 翻译）我在孟菲斯喜来登酒店度过了一段非常糟糕的时光，写下这篇评论。作为万豪会员，我被升级到一间只能看到一堵墙的房间。 整体清洁度实在令人失望。咖啡机和地毯都显得脏兮兮的，毛巾也破旧不堪，泛着灰。酒店的氛围更像是青年旅舍，而不是高档酒店。 另一个严重的问题是卫生问题。入住后，我发现身上有明显的臭虫叮咬痕迹，表明房间里虫害严重。 除了清洁度之外，服务也很糟糕。客房服务人员无视“请勿打扰”的标志，未经允许擅自进入房间。没有为贵宾提供迎宾服务，也没有俱乐部休息室。工作人员缺乏知识，也不愿提供帮助，尽管我多次投诉，却始终找不到解决办法。我与酒店经理进行了沟通，但很遗憾，最终没有成功。总而言之，这是一场噩梦般的体验。这根本不符合人们对喜来登酒店的期望标准。 （原文） Ich schreibe diese Bewertung nach einem sehr enttäuschenden Aufenthalt im Sheraton Hotel in Memphis. Als Status-Mitglied bei Marriott wurde mir ein Upgrade in ein Zimmer gewährt, dessen Ausblick lediglich eine kahle Wand zeigte. Die allgemeine Sauberkeit ließ stark zu wünschen übrig. Sowohl die Kaffeemaschine als auch der Teppich wirkten stark verschmutzt und abgenutzt, und die Handtücher waren vergraut und abgenutzt. Das Ambiente erinnerte eher an eine Jugendherberge als an ein gehobenes Hotel. Ein weiteres ernsthaftes Problem war die Hygiene. Nach meinem Aufenthalt hatte ich deutliche Anzeichen von Bettwanzenbissen an meinem Körper, was auf einen massiven Schädlingsbefall im Zimmer hindeutet. Zusätzlich zur Sauberkeit war auch der Service unzureichend. Das Housekeeping hat das „Bitte nicht stören“-Schild ignoriert und das Zimmer unerlaubt betreten. Ein Willkommens-Treatment für Statuskunden gab es nicht, und eine Club Lounge war nicht vorhanden. Die Mitarbeiter zeigten sich uninformiert und wenig hilfsbereit, und trotz mehrmaliger Beschwerden wurde keine Lösung gefunden. Ein Austausch mit dem Hoteldirektor war leider nicht erfolgreich. Alles in allem war es eine Albtraumerfahrung. Dies entspricht in keinster Weise dem Standard, den man von einem Sheraton-Hotel erwarten sollte.

（由 Google 翻译）这家酒店各方面都非常出色。前台服务一流。房间很漂亮，床铺柔软舒适。代客泊车服务也非常好，这真是难得。必须向酒店的管理人员致敬！以后我每次来这座城市都会选择这里。喜来登酒店，绝对值得推荐！ （原文） Exceptional property all around. Front desk service was top tier. Rooms were very nice and the bed was baby soft and comfortable .Valet also was extremely nice which is RARE. Kudos to whoever manages this property.Whenever I’m back in town this will be it. Sheraton for the win!

（由 Google 翻译）不要指望酒吧会在他们声称营业的时间营业。即使酒吧营业，也别指望能享受到优质的客户服务，因为女调酒师的态度极其恶劣。你可能想不到，一家以餐厅/酒吧为主要卖点的场所竟然会允许如此糟糕的客户服务，但他们确实如此。她可能在那里工作了很久，所以觉得可以随心所欲，不管多么粗鲁无礼。代客泊车服务还不错。房间里的抽屉敞开着。毛巾闻起来像醋。 （原文） Do not expect the bar to be open when they claim it is to be open. If the bar is open do not expect great customer service as the attitude of the female bartender is egregious. You would not think that an establishment with a restaurant/ bar as one of their main attractions would allow such horrible customer service but they do. It’s likely she’s been there a while so she feels she can do and say what she wants no matter how rude. Valet, Las is pretty good. The drawers were left open in the rooms. The towels smelled like vinegar.

（由 Google 翻译）再也不住这里了。房间看起来跟戴斯酒店一样，价格也太贵了，电梯感觉快要散架了。 我第一次入住的时候，空调坏了。这没什么大不了的——我下午4:30左右打电话过去，正要出门的时候看到维修人员来了。我半夜回来，问题还是没修好。我给前台打了一百多个电话才终于有人接。没有道歉，没有专业精神——只是粗鲁地问了一句“你想换房间吗？” 我说是的，她让我把钥匙带到前台。我到那里的时候，看到六个员工正站在那里，一边说笑一边闲聊，根本没接电话。我彻底完蛋了。 我再也不来了。我宁愿住在巴吉特酒店，也不愿再给这家酒店一分钱。 （原文） Will never stay here again. Way too expensive for rooms that look like a Days Inn, and the elevator feels like it’s about to fall apart. When I first checked in, the air wasn’t working. No big deal — I called around 4:30 PM and saw maintenance coming as I was heading out. I came back around midnight, and it still wasn’t fixed. I called the front desk over a hundred times before someone finally picked up. No apology, no professionalism — just a rude “you wanna move rooms?” I said yes, and she told me to bring my key to the front desk. When I got there, six employees were standing around laughing and gossiping while ignoring the phones. That was it for me. I’ll never come back. I’d rather stay at Budget Inn before giving this place another dime.

（由 Google 翻译）我在 2025 年 1 月 29 日为我的生日预订了房间，我的妻子提前 2 天预订了房间，他们在我们应该去的那天取消预订，没有任何理由或任何解释，这是荒谬的，为此我给他们差评。如果您有特殊计划，请不要去那里，他们可能会取消您的预订，让您在最后一刻四处寻找其他地方 （原文） Had a reservation set for my birthday on 1/29/25 my wife made these reservation 2 days ahead of time and for them to cancel it on the day we were supposed to go for no reason or explanation at all is ridiculous and for that I give them a bad review. DON'T GO THERE IF YOU HAVE SOMETHING SPECIAL PLANNED THEY MIGHT CANCEL YOUR RESERVATION AND LEAVE YOU SCAMBLING TO FIND ANOTHER PLACE IN THE LAST MINUTE

（由 Google 翻译）非常不专业的经历。我安排了一项服务，但直到晚上 7 点之后才收到任何有意义的沟通——而此时我已经围绕它计划了我的一天。幸运的是，没有收到任何付款，但组织混乱和缺乏问责制令人沮丧。 更糟糕的是，该地点似乎已关闭，没有明显的标志或营业活动的迹象。如果他们不再运营，他们应该关闭他们的网站并从谷歌中删除他们的列表。 留下这篇评论是为了帮助其他人避免我犯的同样的错误。 （原文） Very unprofessional experience. I scheduled a service and received no meaningful communication until after 7pm—well after I had already planned my day around it. Fortunately, no payment was taken, but the disorganization and lack of accountability were frustrating. To make matters worse, the location appears to be closed, with no visible signage or indication of an active business. If they are no longer operating, they should take down their website and remove their listing from Google. Leaving this review to help others avoid the same mistake I made.

（由 Google 翻译）出色的！当我走进去的时候就受到了欢迎，按摩很棒！她不断地与我联系，了解一切进展情况，并确保我始终保持放松。我会来这里享受我所有的按摩！ （原文） Excellent! I was greeted as I walked in and the massage was great! She kept checking in with me to see how everything was going and made sure that I was relaxed the whole time. I will be coming here for all of my massages!

（由 Google 翻译）绝对令人惊叹💞。我以前在其他地方做过按摩，我觉得他们只是简单地按摩我的背部，但这个地方是如此有意和彻底地专注于“问题区域”，在我的情况下，这就是我陷阱中的数百万个触发点🫣。我刚刚离开，感觉棒极了。我的按摩治疗师在访问后提供了很好的建议，以保持我计划遵循的更好的可扩展性！我一定会回来的！ 😍 （原文） Absolutely amazing💞. I have had massages before from other places, and I felt like they were just simply rubbing my back, but THIS PLACE is so intentional and thorough on focusing on the “problem areas”, which in my case was the million trigger points in my traps🫣. I just left and feel amazing. My massage therapist provided great advice following the visit to maintain better extensibility that I plan to follow! I will be back for sure!!! 😍

（由 Google 翻译）我和我的妻子去做了一次情侣按摩，这是一次令人难以置信的整体体验。工作人员非常专业并且注重细节，以提供良好的客户体验。 他们非常乐意满足我们的所有要求，更不用说价格非常物有所值。 我们会回来的！ （原文） My wife and I went for a couples massage and it was an incredible overall experience. The staff was very professional and attentive to detail to provide a great customer experience. They were great about addressing any and all of our requests, not to mention the price is a great value. We will be returning!

（由 Google 翻译）很棒的经历！ CJ 非常友善，并且对镇上的活动提供了丰富的信息！我们喜欢私密的环境和专业精神！ （原文） Great experience!! CJ was so nice and informative of events in town!! We loved the intimate setting and professionalism!!

（由 Google 翻译）这是我体验过的最棒的按摩之一！60分钟的瑞典式按摩——服务热情周到，力度恰到好处，环境轻松舒适，手法非常细致，而且按摩床是加热的，非常舒服。按摩师很耐心，让我享受了一次非常愉快的体验。我一定会再来的！ （原文） One of the best massages I have ever received! 60 minute Swedish massage - friendly service, great pressure, relaxing atmosphere, very thorough, and a comfortable heated table. She took her time and I had such a pleasant experience. Will definitely be back!

（由 Google 翻译）*更新** 店主弥补了这次经历。我对她愿意改善客户服务和关心客户感到非常满意。非常棒，尤其是现在其他地方的样子。 我通常很喜欢在这里的经历。不幸的是，这次我遇到了一个喜欢说话的按摩师。我不介意闲聊，但我去水疗中心是为了放松，不需要互动。她在整个按摩过程中谈论自己和她的生活，并且会停止按摩只是为了讲述她的故事。我真的感觉我的钱被浪费了。我不知道我是否会回去。离开时有人问我感觉如何，我很诚实，但仅此而已。我想得越多，如果有人问我是否觉得我需要再次按摩就太好了。礼貌会让我成为那里的客户，但我可能只需要尝试一个实际上很安静的不同水疗中心。 （原文） *UPDATE** The owner made up for this experience. I am very pleased with her willingness to improve customer service and care for her clients. Superb especially the way other places are these days. I usually love my experiences here. Unfortunately, this time, I got a massage therapist who liked to talk. I don't mind a little chit chat but I go to the spa to relax & not have to interact. She talked about herself & her life the entire massage & would stop massaging just to tell her stories. I truly felt like my money was wasted this time around. I don't know if I'll go back. When leaving I was asked how it was and I was honest but that was it. The more I think about it, it would've been nice to be asked if I felt like I needed another massage. The courtesy would've kept me as a client there but I may just have to try a different spa that is actually serene.

（由 Google 翻译）在我开始真正的服务之前一直很放松。我接受了身体抛光湿台护理。我没有地方放衣服，所以我被迫把它们放在地板的角落里。这位女士有点笨手笨脚，一直把餐具掉到我身上。她还抓了我好几次。当我进入房间时音乐没有打开，然后在治疗中途关闭，并且再也没有放回去。她总是忘记东西，进进出出去拿东西。然后她的电话响了两次，有一次她真的接了电话，并且在我治疗期间正在打电话。我对这个地方抱有很高的期望——尤其是在一开始。前台的女士很棒，候诊室非常漂亮和令人放松，但是对于 100 多美元的治疗（我还得到了一个迷你面部护理）来说，这不值得我花时间和金钱。感觉就像是一次廉价的水疗体验，而不是我期待的高端体验。从治疗开始的那一刻起，我就没有机会放松。 （原文） Was relaxing until I got to my actual service. I got the body polish wet table treatment. I wasn't given a place to put my clothes and so therefore I was forced to put them in the corner on the floor. The lady was a little clumsy and kept dropping the utensils on me. She scratched me a few times too. The music wasn't on when I came in the room and then shut off half way through my treatment and it was never put back on. She kept forgetting things and leaving in and out to go get them.. THEN her phone went off loudly twice and at one point she actually answered the phone and was talking on the phone during my treatment. I had really high hopes for this place - especially in the beginning. The lady at the front desk was great and the waiting room was super pretty and relaxing, but for an over $100 treatment (I got a mini facial as well) it was not worth my time or money. It just felt like a cheap spa experience, not the high end experience I was expecting. I was given no opportunity to relax from the moment my treatment started.

（由 Google 翻译）作为一名企业主，我了解提供优质服务、产品和超越客户期望的重要性。 在我的生日那天，作为第一次来的顾客，我享受了奇迹按摩水疗套餐，其中包括增强功能（即午餐、美甲、热石按摩和足疗）。我的一天从上午 10:30 开始，到下午 3:30 结束。除了一件事之外，一切都非常棒。我的一小时全身热石按摩从上午 11:25 开始，到中午 12:10 结束……整整提前了 15 分钟！穿好衣服后，我被带到楼下进行热石足疗。为了保持冷静和专业，我决定等待并向前台友好的女士提及，她在我到达时向我打招呼。然而，我向她解释说，我的一小时热石全身按摩（额外 15 美元）被缩短了。她道歉并说她会和按摩治疗师谈谈，但我从未获得折扣或其他疗程，而且我在服务上花费了 200 多美元！这有点阻碍了我的生日庆祝活动。我感觉自己被骗了。 :( （原文） As a business owner, I understand the importance of providing excellent service, products, & exceeding the customer expectations. For my birthday, as a first time customer, I treated myself to the Miracle Massage spa package with enhancements (i.e. lunch, manicure, hot stone massage & pedicure). My day started at 10:30am and ended at 3:30pm. Everything was absolutely FANTASTIC with 1 exception. My one-hour, full body hot stone massage started at 11:25am and ended at 12:10pm...a whole 15 minutes earlier!!! After getting dressed, I was led downstairs for my hot stone pedicure. Trying to remain calm and professional, I decided to wait and mention it to the friendly lady at the front desk, who greeted me upon my arrival. However, I explained to her that my one-hour full body massage with hot stone (additional $15) was cut short. She apologized and said that she would speak to the massage therapist, but I was never offered a discount or another session, and I spent over $200 in services!!! It kind of put a damper on my birthday celebration. I felt so cheated. :(

（由 Google 翻译）我太爱Serenity Spa了！工作人员太棒了！非常有礼貌，令人愉快。Chrissi太棒了。她让我的按摩体验棒极了！她很耐心，让我感觉很舒服。真希望每天都能享受到这种美妙的护理！ （原文） I just love Serenity Spa! The staff is terrific! So very polite and pleasant. Chrissi is so amazing. She made my massage experience the best! She took her time and made me so comfortable. I wish I could afford to get this wonderful treatment everyday!

（由 Google 翻译）我们去那里庆祝结婚纪念日，那里非常宁静，干净，我们肯定很快还会再来。加热按摩床简直太棒了！我们的按摩师服务还行，但含羞草鸡尾酒和烛光晚餐也非常棒。他们还给我们提供了浴袍和拖鞋。 （原文） We went for our Anniversary, it was very calming, clean & we definitely will be going back soon. The Heated Massage tables were everything!!! Our therapists did ok, but the Mimosas & Candlelit dinner was very nice. They also gave us robes & slippers to wear.

（由 Google 翻译）我女儿给我买了一张圣诞节礼券。 我去兑换它，他们试图增加费用，因为自从她购买证书以来，奇迹按摩的价格已经上涨。 这没有道理。因此，尽管按摩和水疗浴缸很棒，但当我女儿已经支付了治疗费用时，他们还想让我付钱，这让我有点恼火。如果企业出售礼券，他们应该兑现它们。时期。我没有支付额外费用，因为我没有带钱包，最终接待员说我可以走了。我只是觉得这从一开始就不应该成为一个问题。 （原文） My daughter got me a gift certificate for Christmas. I went to redeem it and they tried to add an upcharge because the price of the miracle massage has increased since she bought the certificate. That doesn't make sense. So, as great as the massage was and the spa tub, I was a little peeved that they expected me to pay when my daughter had already paid for the treatment. If a business sells gift certificates, they should honor them. Period. I didn't pay extra because I didn't bring my purse and eventually the receptionist said I could go. I just feel it never should have been an issue to begin with.

（由 Google 翻译）我刚刚在Serenity体验了一次超棒的按摩。我告诉按摩师Kristina，我的肩膀最近很严重，手臂麻木疼痛，她立刻给我做了多年来最棒的按摩。我的疼痛现在正在缓解，我感觉又恢复正常了！她知道按摩的重点在哪里，我非常期待下次再来。 （原文） I just had the most awesome massage at Serenity. I shared with Kristina, the massage therapist, that I was having major shoulder issues that involved numbness and pain down my arm, and she proceeded to give me the best massage I’ve had in years. My pain is now resolving and I’m feeling normal again!! She knew just where to concentrate the therapy and I very much look forward to coming back for another session.

（由 Google 翻译）我们飞到孟菲斯，想找一个靠近机场的地方。我在网上预订了，因为它位置优越，是一家三星级酒店，价格实惠。然而，当你到达酒店时，情况就完全不同了。酒店看起来很破旧，一走进去就会闻到一股浓烈的大麻味，他们的手机关机了，电梯坏了（看起来从来没有维修过），前台的墙上贴满了标志，说除非有银行卡，否则只接受现金。走到房间，走廊很臭，房间也很臭，门上到处都是污渍，电视靠在墙上。床垫下有一个遥控器、食物碎屑和垃圾，椅子很脏，浴室又脏又暗。我们不放心把东西放在地板或床上。我们打电话要求退款，然后立即离开。千万不要住在这里 （原文） We flew in to Memphis and was looking for a place close to the airport. I booked online due to the location, it being a 3 star hotel and the price was affordable. However, when you pull up, it's a different story. It looked rundown, you walk in to an over powering smell of weed, their phones were turned off, the elevator was broke (looks like never maintained), they have signs all over wall at front desk saying they only accept cash unless a card is on file. Walk to the room, the hallways stink, the room stinks, stains all over the door, the TV was propped up against the wall. Under the mattress was a remote and food crumbs and trash, the chairs was filthy and the bathroom was dingy and dirty. We didn't trust our items on the floor or bed. Called for a refund and left immediately. Do not stay here

（由 Google 翻译）在温德姆Travelodge酒店住了两晚，简直糟透了。网上的照片和实际情况完全不一样。房间脏乱不堪，电视坏了，熨斗电线裸露在外——这显然存在安全隐患。电源插座从墙上垂下来，吹风机几乎无法使用，窗户状况更是糟糕透顶。空调脏兮兮的，噪音大得令人难以忍受。灯也坏了，地毯又粘又脏，我不得不穿着鞋，整个房间都弥漫着一股难闻的气味。 就连自动售货机也很差——满是冷凝水，这意味着里面的食物根本无法在安全的温度下储存。 考虑到这家酒店是温德姆旗下的酒店，我本来期望它的标准要高得多。温德姆应该对这家酒店进行检查，像Expedia这样的平台也不应该以如此误导性的方式宣传它。 （原文） Stayed 2 nights at Travelodge by Wyndham and it was awful. The photos advertised online are nothing like the reality. The room was dirty, the TV didn’t work, and the iron had exposed wires – a clear safety hazard. Electrical sockets were hanging out of the walls, the hairdryer barely functioned, and the windows were in a disgraceful state. The air-conditioning unit was filthy and unbearably loud. Lamps were broken, the carpet was sticky and grimy to the point I had to keep my shoes on, and the whole place had a foul smell. Even the vending machines were poor – full of condensation, meaning the food inside couldn’t possibly be stored at a safe temperature. Given this property carries the Wyndham name, I expected far better standards. Wyndham should be inspecting this hotel, and platforms like Expedia shouldn’t be advertising it in such misleading condition.

（由 Google 翻译）这家酒店应该从温丹的推荐名单中移除，因为我一直以为它会是一个可以接受的住宿地点，但事实并非如此。我们一直感觉很不安全。这个地方太破旧了。我们的房间弥漫着一股烟味（回家后我不得不把行李箱里的所有东西都洗了，因为那股味道弥漫在房间里），但我们又不敢出去换房间。我们在抽屉里发现了一颗牙齿。枕头下有一团头发。床硬得要命。我们进房间后，一个家伙敲门说他是维修工，拿着我们的房卡。既然我们已经在房间里了，我们怎么可能开门呢。那天晚上我们的门又被敲了两次。我们一夜没睡，我紧张得肾上腺素整晚都在飙升。我非常尴尬，因为是我预订的房间，还带了几个朋友一起。我们差点就没住在那里了，但太累了，没法再去找其他酒店。不过，我们真希望自己能找其他酒店。而且，酒店说他们的信用卡刷卡机坏了，所以我们只能现金支付。停车场周围都是栅栏，看起来里面或者旁边可能有个脱衣舞俱乐部。太可疑了，我觉得他们应该关门。（值得庆幸的是，第二天早上前台的女孩态度很好，还很抱歉，我们真希望她前一天晚上能来。） （原文） This hotel needs to be removed from Wyndam's list, since I trusted that it would be an acceptable place to stay, and it wasn't. We felt so unsafe the entire time. The place is so run-down. Our room reeked of cigarette smoke (I had to wash everything in my suitcase when I got home because the smell permeated everything), but we were to afraid to venture out to ask for another room. We found a tooth in the drawer. There was a mat of hair under the pillow. The beds were terribly hard. After we got into our room, some guy knocked on the door saying he was maintenance and had our key card. Since we were clearly in the room already, there was no way we were opening the door. Our door was knocked on two other times that night. We didn't get any sleep, and I was so nervous that I was experiencing surges of adrenaline all night long. I was extremely embarrassed because I had been the one to book the room, and I brought a couple friends along. We almost didn't stay there, but we were too tired to go find another hotel. We wish we had, though. Also, the hotel said its credit card machine was down, so we had to pay in cash. There was fencing all around the parking lot, and it looked like there may have been a strip club as part of it or adjacent to it. Very sketchy, and I think they should just close down. (One good thing was that the girl at the desk the next morning was cheerful and apologetic, and we wished she could have been there the night before.)

（由 Google 翻译）有几个员工很棒。给吉米点个赞！可惜的是，我不会推荐这个地方给任何人。照片太吓人了。我家门上的门闩坏了，只有一盏灯亮着。显然，他们的刷卡机也坏了，他们让我用现金支付，我觉得很奇怪。整个地方感觉又脏又破。我也一点也不安全。求求你，省得麻烦，还是换个地方住吧。 （原文） A couple of the staff were great. Shout out to Jimmy! Unfortunately though, I can't recommend this place to anyone. The pictures are deceiving. The latch on my door was broken, only one lamp worked. Apparently, their card machine was broken and they had me pay with cash which I thought was odd. The whole place felt dirty and rundown. I didn't feel safe at all either. Please save yourself the trouble and stay somewhere else.

（由 Google 翻译）优点：靠近机场，房间大小合适 缺点：非常破旧，与照片完全不符。管道和线路需要大规模升级。房间之前发生过电气火灾，但一直没有得到处理。如果不拔掉电视插头，就没有地方插充电器等。周围有很多不靠谱的人，工作人员也不太友好。 （原文） Pros: close to the airport and room is a good size Cons: very run down and nothing like the photos. Plumbing and wiring need a massive upgrade. There had previously been an electrical fire in the room and it was not addressed. There was also no where to plug in chargers etc without unplugging the tv. Lots of sketchy people hanging around and staff not that friendly.

（由 Google 翻译）为什么评价这么低？我住过全国各地的酒店，就价格而言，这家酒店还不错。我住的房间很干净，所有电器都能用，淋浴也不脏，他们提供的肥皂也很不错。虽然办理入住花了很长时间，但总的来说，这50美元的住宿体验还是很值得的。 （原文） Why are the reviews so low? I stay in hotels all over the country, and for the price, this place isn’t bad at all. The room I stayed in was clean, all appliances worked, the shower wasn’t gross, and the soap they give you is actually decent. It took a long time to get checked in, but my stay overall was well worth the $50 it cost.

（由 Google 翻译）走廊地毯脱落。房间地毯黏糊糊的。枕套破了。下水道堵塞。大厅里有烟味。千万别来。有些灯不亮。上面的图片极具欺骗性。实际情况非常糟糕。 （原文） Hallway carpet coming off. Room carpet felt sticky. Torn pillow covers. Clogged drain. Smoke smell in the lobby. Avoid at all costs. Some lights didn't work. The top images are very deceiving. It's in a very sorry state.

（由 Google 翻译）撇开孟菲斯这样的城市不谈，在我看来，人们来这里只是为了参观雅园，或者顺便去其他地方，停车完全可以免费，甚至比酒店允许停车的相邻停车场更便宜，但酒店却不承担任何责任！你还不如把车停在街上，这样便宜得多。（我们在孟菲斯住了两晚，在唯一一条看起来还算热闹的街道上，警察比人还多。孟菲斯感觉就像一个破败的纳什维尔。）说回酒店，床超级不舒服。你真的会陷进床垫里（我的体重可没110磅）。我们两个人，酒店给我们准备了一瓶半升的矿泉水作为迎宾礼物。房间里有一台咖啡机，里面有咖啡，但只有两杯，而不是三杯（但愿不会！你可以去前台要）。最烦人的是酒店“提供”的零食，价格是黑市价。酒店里还有一家小超市，但是没有价格！在我看来，这简直荒谬又不专业。跟我这次美国之行住过的同一家连锁酒店相比，这家绝对是最差的。健身房设施齐全！却没有泳池和休息区。对于这种连锁酒店来说，真是可惜。哦，还有那该死的地毯，到处都是。对我们意大利人来说，地毯就是破旧和脏乱的代名词。事实上，一进房间就能闻到一股“灰尘”味。 （原文） Tralasciando il fatto che in una città come Memphis, che a parer mio ci si arriva solo per vedere Graceland o di passaggio vs altre mete il parcheggio potrebbe anche essere gratuito o a un prezzo inferiore a quello dell'adiacente parcheggio in cui l'hotel ti dà la possibilità di parcheggiare MA, senza prendersi la responsabilità di nulla! Tanto vale lasciarla in strada pagando molto meno.(Siamo state due notti a Memphis e c'è più polizia che gente nell'unica via in cui sembra esserci in un po' di vita. Memphis sembra una Nashville molto decadente). Ma tornando all'hotel, i letti sono scomodissimi. Si sprofonda letteralmente nel materasso ( e io non arrivo a pesare 50kg). Siamo in due a ci viene fornita una bottiglietta da mezzo litro d'acqua come benvenuto, in camera c'è la macchina del caffè con il caffè ma due e non tre confezioni (sia mai! Per carità, puoi richiederlo alla reception). La cosa più fastidiosa sono gli snack che l'hotel "mette a disposizione" a prezzi da mercato nero. C'è anche un piccolo supermarket ma non ci sono prezzi! Cosa X me assurda e poco professionale. Rispetto ad altro hotel della stessa catena in cui sono stata in questo viaggio per gli USA è sicuramente il peggiore. C'è una palestra, fornita! Ma nessuna piscina o zona relax. Peccato in un hotel di questa catena. Ah, sempre questa maledetta moquette ovunque. Che per noi italiani è solo sinonimo di vecchiume e sporcizia. Infatti entrando nella stanza si sente odore "di polvere".

（由 Google 翻译）工作人员非常出色，热情好客，地理位置优越，就在比尔街附近。不过，房间确实需要升级。每次使用淋浴时，水都会漏到地板上，这导致入住体验不如预期舒适。如果翻新一下，这家酒店就能轻松匹配其服务和地理位置的品质。 （原文） Staff was excellent and very welcoming, and the location is unbeatable right by Beale Street. That said, the rooms are in serious need of an upgrade. The shower leaked onto the floor every time I used it, which made the stay less comfortable than expected. With updates, this hotel could easily match the quality of its service and location.

（由 Google 翻译）我们在比尔街威斯汀酒店的体验糟透了。从抵达的那一刻起，一切都令人遗憾。我们来这里参加会议，就选了这里。我再也不会住在这里，也强烈建议所有想住其他酒店的人都住这里。我们到达时，房间已经住满了。我们立即下楼要求换一间房，却没有得到任何道歉。而且除了一张大床之外，没有其他空房了，但这间大床根本住不下。我们离开后又回来，最终换了一间房。新房间状况糟糕透顶。迷你冰箱坏了，我没法放水和饮料。墙纸剥落，地毯也磨损严重。浴室的墙上到处都是睫毛和霉菌。毛巾看起来很脏，上面满是污渍。浴室本身非常老旧，淋浴间小得几乎无法移动。这是我在“四星级酒店”经历过的最不愉快的体验。走廊里的制冰机看起来很破旧，整个酒店看起来脏兮兮的，年久失修。代客泊车人员服务态度很好，所以我给了两星。位置不错，就在比尔街。但如果你开车或需要打优步，那里被警察封锁了，进出非常困难，而且要花很长时间。附近有更好的住宿地点。为了健康和安全，这个地方应该关闭。 （原文） Our experience at the Westin on Beale has been terrible. From the moment we arrived it has been regrettable. We are staying here for a conference and this was the chosen location. I will never stay here again and urge anyone looking to go to any other hotel. Upon arrival our room was already occupied. We immediately went downstairs to request a new room. There was no apology. There was also no other room available except a queen which would not work. We left and came back and were eventually given another room. The new room was in terrible shape. The mini fridge was broken so I couldn’t put my water or drinks to have later. The wallpaper is peeling and the carpet is balding. There are eyelashes and mold all over the bathroom walls. The towels appeared dirty and covered in stains. The bathroom itself is very old and the shower is so small you can barely move. This is the most unpleasant experience I’ve ever had at a “4 star hotel”. The hallway ice machine looks rundown and the overall hotel seems dirty and in disrepair. The valet staff is nice enough so I gave 2 stars. The location is fine and right on Beale. But if you drive or need to uber it’s blocked off by police making it very difficult to get in and out and will take a long time. There are better places to stay nearby. This place needs to be shut down for health and safety.

（由 Google 翻译）酒店大堂和外观让我误以为住的是半豪华酒店。我错了。 我的第一个房间有浓重的漂白剂味。而且马桶座圈很脏。我要求换一间新房间，工作人员毫无怨言地答应了我的要求。我的第二个房间仍然有清洁产品的味道，但没那么刺鼻。然而，毛巾很脏，电灯开关上有污渍，地上有面包屑，淋浴间的水泥浆里有霉菌。（你以为一个闻起来像刺鼻清洁产品的房间会干净吗？！）……考虑到我支付的价格，我对房间的质量感到震惊，尤其是对于一家四星级酒店来说。 好消息：位置极佳。毗邻比尔街，方便前往其他旅游景点。我入住期间，酒店本身很安静。员工很友好。 坏消息：不过，我不会再住这里了。 （原文） Hotel lobby and exterior made me think I was getting something semi-luxurious. I thought wrong. My first room smelled very heavily of bleach. Also, the toilet seat was dirty. I asked for a new room, and the staff accommodated my request with no complaints or hesitation. My second room still smelled like cleaning product, but it was less harsh. However, the towels were dirty, stains on light switches, crumbs on ground, mold in shower grout. (You would think a room that smells like harsh cleaning products would be clean?!) ... Given how much I paid, I was shocked at the quality of the rooms, especially for a 4-star hotel. Good news: Location is excellent. Next to Beale Street and easy access to other tourist spots. The hotel itself was quiet during my stay. Staff was friendly. Bad news: However, I will not stay here again.

（由 Google 翻译）优点。房间和酒店都很棒。服务和员工都很棒。 缺点……有代客泊车服务，但没有行李托运服务？就算你叫了代客泊车，好像也跑不了几个地方。而且也没有手推车。几周前在辛辛那提的威斯汀酒店也是如此。 你以为他们会在大堂提供晨间咖啡，但他们没有。智选假日酒店对客人更友好。淋浴间需要清洁一下。 （原文） The good. Rooms and hotel are very nice. Service and staff was excellent. The bad…valet parking but no luggage assistance? When you valet, it’s not as if you can make a couple trips. And no carts either. Same at the Westin in Cincinnati a couple weeks ago. You’d think they’d have morning coffee in the lobby but they don’t. Holiday Inn Express is more guest friendly. The shower could use some cleaning.

（由 Google 翻译）今天我在 Curb Side Court 吃了午饭。经理很棒，花时间和我们聊天。我们的女服务员是 Maggie，她友好、专业、亲切。是的，她满足了我们所有的需求。我们还见到了销售经理 Deion 女士，她也很友好、亲切、专业。我们和 Keisha 和 Carmen 聊了聊在孟菲斯的各种活动。他们欢迎我们再次光临。是的，我们计划来这家酒店参观并入住。员工很棒……你一定要来 Curb Side Court 用餐。 （原文） Today, l had lunch at the curb side court.. The manger was excellent and took the time to talk to us. Our waitress was Maggie. She was friendly, professional, and kind. Yes, she met all our needs. We also met the salesmanger, Ms. Deion. She too was friendly, kind, and professional. We talked to Keisha and Carmen sharing the different events in Memphis. They welcome us back. Yes, we planned to visit and stay at this hotel. A wonderful staff... You must visit and dine at curbside court.

（由 Google 翻译）我和妈妈最近周日到周一入住了孟菲斯比尔街的威斯汀酒店。我觉得有必要写一篇关于这段时间我与酒店员工相处的体验的评论。 前台工作人员的周到服务、房间的整洁、餐厅的食物品质以及礼宾部的高效服务都给我们留下了深刻的印象。特别是前台的明星经理Jaylon，以及前台的Cynthia和Trivia，她们在我办理入住手续时提供了耐心和周到的帮助。更详细地说，我们原本计划周六飞抵孟菲斯，并入住该套房。不幸的是，由于航班持续延误，我们直到周日才能抵达孟菲斯。我告诉他们，我要取消原来的预订，以便只住一晚，但后来我决定，考虑到我们到达的时间，我应该保留原来的预订。我试图重新预订原来的房间，但由于当地有多个活动，房间已经被订满了。我联系了Jaylon，他说先预订一晚，他会看看能不能帮上忙，尤其是因为套房需要提前48小时预订。Kim，他们迅速处理了我们的请求，并帮我们提前入住了房间。我们没有任何抱怨，只是很愿意提供帮助。 整体体验非常棒，你们员工的专业精神、友好态度以及为确保我们舒适入住所付出的努力尤其令人印象深刻。这种高水平的服务极大地提升了我们美好的住宿体验，并在孟菲斯留下了珍贵的回忆。 再次感谢您让我们的入住如此难忘。我们期待着将来再次入住你们的酒店。 （原文） My mom and I recently stayed at the Westin on Beale St in Memphis on Sunday- Monday. I felt it was necessary to leave a review concerning my experience with the staff during this time. We were particularly impressed with the attentiveness of the front desk staff, the immaculate condition of the room, the quality of the food at the restaurant, the efficiency of the concierge. Specifically, the rock star: Manager Jaylon, as well as Cynthia and Trivia at the front desk, who provided outstanding assistance with patience and attentiveness during my check-in process. For more context, we were supposed to fly in on Saturday and stay in the a particular suite for the whole stay. Unfortunately, due to consistent flight delays, we were unable to arrive in Memphis until Sunday. I let them know that I was canceling the original reservation to reflect the 1-night stay, but later determined that, due to the time we'd arrive, I should have kept it as it was. I tried to rebook the original, but due to multiple local events, the site was booked. I spoke to Jaylon, and he said to book one night and he'd see what he could do, Especially since the suite has to be requested 48 hours in advance. Kim, they handled our request promptly and were able to secure the room for us with an early check-in. There was no complaint, just a desire to help. The overall experience was outstanding, and your staff's professionalism, friendliness, and dedication to ensuring our comfort truly stood out. This level of service contributed significantly to our wonderful stay and created cherished memories in Memphis. Thank you once again for making our visit so memorable. We are excited to return to your hotel in the future.

（由 Google 翻译）服务到位。床很舒服，房间很干净。可惜电梯老是出故障。我们没法调节恒温器，不过最后还好。电视屏幕里套着前一位客人的屏幕，我们没法摆脱，这很烦人。尽管计划有变，工作人员还是安排我们提前入住。唯一不好的是有人半夜在主干道上飙车（听起来像）。虽然不是他们的错，但还是让我们睡不着觉。 （原文） Did the job. Beds were comfortable, room was clean. The elevators kept going out unfortunately. We couldn’t adjust the thermostat which ended up being fine. The TV had a screen within the screen we couldn’t get out of from the previous guest which was annoying. Staff was accommodating to an early check in despite changes in plans. The only really bad thing was people drag racing (it sounded like) on the main road in the middle of the night. Not their fault, but it kept us up.

（由 Google 翻译）我对这里的员工印象非常深刻。从办理入住开始，他们就记得我装有假肢，并特意关心我——不是那种敷衍的“你还好吗？”式的问候，而是真诚的关心和体贴。正是这些细微的、真挚的关怀，让我的住宿体验格外难忘。酒店本身干净舒适，但真正让它与众不同的是这里的人们。 （原文） I’ve been really impressed with the staff here. From check-in, they remembered that I have a prosthetic leg and have gone out of their way to check in with me—not in a generic “you doing okay?” kind of way, but with sincere care and thoughtfulness. It’s those small moments of genuine attention that really make a stay stand out. The hotel itself is clean and comfortable, but it’s the people who make it exceptional.

（由 Google 翻译）地理位置很棒。酒店本身很干净，但空调里飘进来一股下水道的味道，真恶心。电视总是静音，我不得不拔掉所有电源插头才能重启，后来就恢复正常了。我们入住期间，电梯坏了一次，当时我们住在顶楼🤯我试着问当时在顶楼的客房服务人员什么时候能修好，但他们不会说英语。电梯坏了的时候，前台一直没人接电话，我用房间和手机打了电话。除了那次糟糕的经历，我以后还会再来这里住，但我会住在酒店后面……远离街道。（十字路口和气味） （原文） The location is great. The hotel itself is clean but the smell of sewer comes in through the ac and it's gross. The T.V kept muting itself to the point that I had to unplug the entire hookup to reboot it, then it worked like a charm. The elevator went out once during our stay and we were on the top floor 🤯 I tried to ask the housekeeping staff that was on the floor at the time when it'd be repaired but they didn't speak English. Also no one at the front desk answered the phone the entire time the elevator was out of service, I called from the room and my cell. Outside of that debacle I'd stay here again but I'd stay on the back side... away from the street. (Intersection and smell)

（由 Google 翻译）干净！气味很好，房间打扫得很干净。地板很干净。 这可能是我见过的最干净的酒店淋浴间，这说明了很多。 床很舒服。 （原文） Clean! Smells great, room is well dusted. Floors are clean. This is probably the cleanest hotel shower I’ve ever seen, and that’s saying A LOT. Very comfortable beds.

（由 Google 翻译）房间非常干净舒适。 地理位置优越，位于太阳影城和比尔街之间。 员工友善高效。 早餐一般。食物味道不错，但用塑料餐具用餐很不方便。 所有餐具都是塑料的，这不太好。 （原文） Room was perfectly clean and comfortable. Great location between Sun Studios and Beale Street. Friendly staff, very efficient. Breakfast wasn't great. Food was good but really uncomfortable using plastic cutlery. All utensils were plastic which isn't great.

（由 Google 翻译）房间真的很好。唯一的缺点是电梯出故障好几次，我们不得不爬楼梯。我们住在四楼。😢。位置很好。早餐不错。总体来说还不错。员工很友好。 （原文） The room was really nice. Only negative thing is that the elevator went out several times and we had to take the stairs. And we were on the 4th floor. 😢. The location was good. The breakfast was good. Overall things were good. The employees were nice.

（由 Google 翻译）地理位置优越，即使在晚上也非常适合散步，就在音乐之外。房间宽敞干净。我发现一个枕头很脏，我立即把它拿走了。遗憾的是，公共区域非常脏，而且有异味。我觉得他们需要清洁一下通风系统。早餐很差。 （原文） Ottima posizione per muoversi a piedi anche di sera appena fuori dalla musica. Camere spaziose, pulite. Ho trovato un cuscino sporco che ho subito rimosso. Purtroppo gli spazi comuni sono molto sporchi e maleodoranti. Penso debbano pulire l'impianto di ventilazione. Colazione scadente

（由 Google 翻译）我最近在这家酒店住过，总体来说体验还不错。最初安排的房间马桶坏了，一开始有点让人沮丧。不过，前台工作人员反应很快，很快就帮我换了一间新房间，我很感激。第二天，他们还给了我一些积分作为补偿，这很贴心。 酒店的位置非常方便，离我需要的所有设施都很近。代客泊车服务也很好，没什么问题。虽然住宿体验并不完美，但工作人员的响应速度和优越的地理位置弥补了这一点。我会考虑再次入住。 （原文） I recently stayed at this hotel, and overall, it was an okay experience. The room I was initially assigned had a broken toilet, which was a frustrating start. However, the front desk staff was quick to respond and promptly moved me to a new room, which I appreciated. The next day, they also offered me some points as compensation, which was a nice gesture. The hotel’s location is a big plus, very convenient and close to everything I needed. The valet service was fine, no issues there. While the stay wasn’t perfect, the staff’s responsiveness and the prime location made up for it. I’d consider staying again.

（由 Google 翻译）Reggie 和 Q 非常友善，热情好客。早餐也不错。酒店套房很宽敞，但光线很暗。附近没有停车位，所以你得用他们的代客泊车服务。他们把车拖走的速度很快。附近公园周围有很多无家可归的人，所以我不太确定，但他们看起来似乎没什么恶意。 （原文） Reggie and Q were very nice and provided great hospitality. The breakfast was pretty good. Hotel suites are spacious but very dark. Not enough lighting. There's no parking close by so you have to use their valet. They were pretty quick with the retrieval. A lot of homeless people around the neighborhood parks so not to sure about that but they seemed pretty harmless.

（由 Google 翻译）从哪里开始说起呢？我和妻子绝对不会再住这里了。枕头几乎没被填满，几乎是平的。房间橱柜里满是碎屑和污垢，客房服务人员也懒得打扫。浴室水槽没有洗手液，尽管我打电话询问，对方说会有人来，但我还是不得不叫了好几次才去拿。窗式空调声音很大，比中央空调大。早餐也不太好，根本满足不了需求，而且坐下后桌子也擦不干净。大约15分钟后才有人来打扫。 相比于蜂拥而至的众多家庭聚会，这里的工作人员显得不堪重负，人手严重不足。代客泊车系统糟糕透顶，从延迟且无法使用的手机应用程序链接叫车，到取车服务缓慢（每次都要20-30分钟），他们似乎与Nextdoor酒店共用很多设施，而不是专门的，所以工作人员实际上要在每个酒店之间来回走动；效率非常低下。最棒的是，他们竟然把我的车停在消防栓前，结果我吃了罚单。我不得不继续跟进此事。他们真的感觉不到任何紧迫感或严肃性，我只能打电话寻求解决方案，却被告知周末没有经理，所以请回电，或者我们保证会有人回电，但最终他们什么也没做。我只能花些时间联系他们，追问到底。现在还在等回电确认是否已处理。我想其他更好的酒店应该会立即处理这个问题。我已经向万豪集团提交了投诉。此外，虽然地理位置“市中心”，但孟菲斯地处偏僻，贫困，缺乏良好的基础设施。不推荐。 （原文） Where to begin? My wife and I definitely would not stay here again. The pillows were barely filled, nearly flat. The room cabinets had crumbs and dirt, house keeping didn’t bother cleaning well. The bathroom sink did not have hand bar soap and despite calling down to ask and being told someone would come, I had to ask multiple times and go get it. Loud window AC unit vs central air. Breakfast was iffy, couldn’t keep up with demand and tables were not clean upon sitting. About 15 minutes until someone came cleaned it. The staff is overwhelmed and understaffed by comparison to the volume of overly large family reunions who flood the place. The valet system was terrible, from the delayed and non working mobile app link to request a car, to the slow service of getting your car (20-30 minutes every time), they seem to share a lot with the Nextdoor hotel vs a dedicated, so the staff literally walks back and forth from each property; very inefficient. Best yet, they decided to park my car in front of a fire hydrant so I got a ticket. Of which I’ve had to and continue to do the follow up on it. Really felt like no sense of urgency or severity, dealt with the game of telephone trying to get a resolution and being told theres no managers on weekends so call back or so & so will call back we promise, never did. Only made contact taking my time to chase it. Still waiting for a call back to confirm it’s taken care of. I’d imagine other nicer hotels would have taken care of this immediately. Submitted a complaint to Marriott Corporate. Also, the location may be “downtown” but Memphis is desolate, poor and lacking good infrastructure. Don’t recommend.

（由 Google 翻译）工作人员很友好。 房间很脏，马桶坏了，漏水，浴缸滴水，我们到房间时，浴缸里只有一半的水，因为工作人员用完后会把水塞上。 代客泊车“系统”简直是功能失调。为什么我需要和另一家公司签约才能把车停在酒店？界面笨拙，使用起来非常不愉快。 （原文） Staff is friendly. Room was dirty, toilet was broken and ran, tub had a drip to a point where when we got the room the tub was half full since the staff plug it when done. The valet "system" is dysfunctional at best. Why do I need to sign up with another company to park my car with the hotel? Clunky interface and just an all around unpleasant to use.

（由 Google 翻译）这家酒店太棒了，绝对五星好评！这是我第一次入住这家酒店。它是孟菲斯市中心最好的酒店之一。抵达时，服务人员热情周到。房间非常干净宽敞，毛巾蓬松柔软，各种设施一应俱全。早餐种类丰富，非常棒。下次肯定还会选择这家酒店。 （原文） Great hotel definitely 5 stars!! First time staying at this location. One of the better hotels in downtown Memphis. Upon arrival customer service was friendly and attentive. Room was very clean, spacious, towels were fluffy and plenty of amenities. Went down for breakfast and they had a great breakfast with many options available. Will definitely stay at this location again.

（由 Google 翻译）首先，我想说，这里的每个人都棒极了！我们在孟菲斯度过了一段美好的时光，在这家酒店也同样精彩。这里的每个人都非常友善，乐于助人，这也是我们入住体验如此愉悦的主要原因。此外，酒店非常干净，早餐区很大，不会感到拥挤。酒店后面就是主街，步行即可到达众多商店和美食，比尔街也只需短短10分钟。下次旅行我们一定会再次入住这里！ （原文） First off, I want to start by saying everyone, and I mean EVERYONE here was amazing!! We had a great time in Memphis and our time at this hotel was just as great. Everyone here was so nice and helpful in everyway and were the main reason why our stay was so pleasant. Additionally, the hotel was very clean, there is a large breakfast area so you will not feel cramped and main street is literally right behind the building with many shops and great food within walking distance and Beale St is just a short 10 minute walk. We will definitely stay here again during our next trip!!

（由 Google 翻译）房间干净安静。水压很差，和所有酒店一样。客房服务糟糕透了，因为他们说客房服务是隔天打扫的……他们撒谎了。客房服务三天都没来！！我们不得不打电话叫楼下换干净的毛巾！ 热早餐非常美味，选择丰富，而且每天都会变化。 所有车辆均可享受代客停车服务，每天 32 美元！ 地理位置优越，距离比尔街、河滨步道和几家餐厅都非常近（0.25 英里）。 （原文） Clean, quite rooms. Water pressure stinks as with ALL hotels. Room service was horrific as they state rooms are serviced every other day... they lied. Room service NEVER showed up in 3 days!! We had to call down for clean towels! Very good hot breakfast with a wide selection that changed a bit every day. All vehicles are subject to valet parking at $32 PER DAY!!!! Location was excellent as it was in very close proximity (1/4 mile) to Beale Street, the Riverwalk and several restaurants.

（由 Google 翻译）我在孟菲斯度过了一个长周末，入住于此。酒店地处市中心，步行即可轻松抵达所有旅游景点。这家希尔顿旗下酒店外观迷人，历史悠久，许多地方都保留了“火车站”的建筑风格。酒店员工热情友好，乐于助人，服务快捷，体现了希尔顿的品牌理念。我们预订了一间“工业阁楼”风格的房间，其工业风格的装饰果然没有让我们失望！房间宽敞明亮，所有现代化设施都运行良好。周五和周六，酒吧会非常热闹，人潮涌入入口和停车场，但包括工作人员在内的每个人都心情愉快。另外，不用担心……房间离酒吧足够远，您可以尽情享受房间的私密和宁静。孟菲斯的乐趣，由您来创造。盛装打扮，聆听现场蓝调音乐，翩翩起舞，欢笑不止，享受当下！和市中心的任何商家一样，停车可能是一个问题。我建议您在夜生活开始前到达，这样就没问题了。 （原文） Stayed here for a long weekend visit to Memphis. It is centrally located, and a simple walk to all the tourist attractions. This Hilton owned hotel is charming and historical in appearance, as it preserved the "train station" architecture in many spaces. True to the Hilton brand, staff were friendly, helpful, and provided prompt service. We booked a "industrial loft" vibe room, and its industrial decor did not disappoint! The room was spacious, with all the modern amenities in operating order. On Friday & Saturday the bar can get super busy with people spilling into the entrance way and into the parking lot, but everyone, including staff were in a good mood. Also, don't worry ... rooms are far enough from the bar that you can escape to enjoy the privacy and quiet of your room too. Memphis can be as fun as you make it. Get dressed up, seek out some live blues music, dance, laugh, and embrace being in the moment! As with any business in a city center, parking can be an issue. I recommend arriving before the nightlife, and you will be just fine.

（由 Google 翻译）我是希尔顿荣誉客会会员，最近越来越失望希尔顿品牌似乎质量参差不齐。然而，作为一个品牌忠实拥趸，并且非常喜欢中央车站的Eight & Sand（酒店大堂酒吧/酒廊），我决定考虑在这里举办家庭聚会。我非常高兴我这么做了！从提前5个月协商团体价格，到协调房间，来回预订套房（包括迎宾套房），再到与每个团队的每位经理会面，以确保我的70人聚会完美举办，我无法形容这家酒店和员工有多么出色。他们为确保我们的家庭聚会取得成功做出了巨大的贡献。 这是一家沉浸式风格的酒店，既保留了历史建筑的魅力，又保留了现代化的设施。对于那些想去河滨、国家民权博物馆等景点附近、想靠近当地餐厅或想方便使用公共交通（美铁和有轨电车）的人来说，这里地理位置绝佳。食物美味可口。我们还在这里举办了宴会，团队还特意定制了菜单。大家都很喜欢这里的食物（通心粉和奶酪！！！），饮品也非常棒。宴会经理确保全程待命，包括布置和拆卸。他的团队非常乐于助人。 我非常感谢Erica Carter、Nekeshia Ivy以及整个团队，他们在我们聚会之前、期间和之后都慷慨解囊。 （原文） I am a Hilton Honors member and was recently becoming more and more disillusioned with what seemed to be the inconsistent quality of the Hilton brand. However, being somewhat of a brand loyalist and absolutely adoring Eight & Sand (the hotel lobby bar/lounge) here at Central Station I decided to look into the possibility of hosting my family reunion at this location. I AM SO GLAD I DID! From the negotiation of the group rate ( 5 months in advance), to coordination of rooms, back and forth between booking suites, including the hospitality suite, meeting with every manager of every team to make sure my 70 person reunion would be hosted to perfection, I cannot stress how amazing this hotel and staff are. They made all the difference with making sure our family reunion was a success. It's an immersion style hotel, without all the charm of a historical building without sacrificing on modern amenities. The location is perfect for those looking to check out near attractions like the riverfront, National Civil Rights Museum, be close to local eateries, or use of public transit (AMTRAK and Trolley access). The food is delicious. We also hosted our banquet at this location and the team was able to craft a custom menu within it. Everyone loved the food ( macaroni and cheese!!!) and drinks were fantastic. The banquet manager made sure to be available the entire time including for setup and breakdown. His team was soooo helpful. I am profoundly grateful for Erica Carter, Nekeshia Ivy, and the entire team who made themselves available before, during, and after our reunion.

（由 Google 翻译）主题 - 个人分析 我写信是为了表达我对2025年10月11日星期六入住贵酒店期间所受到的待遇的深切失望和不满。贵酒店员工的行为，尤其是在酒店大堂/酒吧区域的行为，不仅不专业，而且极其无礼，我不得不提请您注意此事。 大约晚上10:30，我到大堂酒吧点餐。我要了一份菜单，并点了一份迷你汉堡、烧烤鸡翅和炸薯条。酒吧服务员告诉我点餐需要30分钟，我接受了。然后，我坐在吧台点了一杯草莓玛格丽特。令我惊讶的是，酒吧服务员拒绝为我服务，坚持让我先喝水，并暗示我看起来像喝醉了。这项指控不仅毫无根据，而且非常无礼，因为我当时完全清醒。尽管我试图澄清并回应服务员的不当假设，但她仍坚持己见，最终我与服务员发生了不必要且尴尬的争执，最终她才勉强为我准备了饮料。 大约25分钟后，同一位服务员再次向我走来，这次的态度毫无必要地挑衅我。她用一种我只能形容为粗鲁的语气说，我需要离开座位，因为我涉嫌“挡住别人进酒吧”。这种说法简直荒谬，因为我的座位两边都有足够的空间，而且凳子也不是我自己摆放的。服务员随后突然挪动凳子，并指示我“站到角落里”，这种行为既令人感到羞辱，也毫无道理。这种行为让我作为贵店的付费客人感到自己被轻视和不受欢迎。 我立即向值班前台经理报告了此事，希望得到专业的回复和解决方案。遗憾的是，在我退房前，贵酒店团队没有跟进或确认任何信息，这加剧了我的沮丧，也表明贵酒店对宾客满意度缺乏重视。 贵酒店员工的行为令人无法接受，远远低于人们对一家信誉良好的酒店，尤其是加入美国运通“优质酒店及度假村”计划的酒店所应有的水平。令人沮丧的是，贵酒店员工似乎更专注于外部顾客，而不是确保已登记客人的舒适和尊重。这次经历让我对向其他人推荐贵酒店失去了信心，我强烈敦促美国运通重新考虑是否将贵酒店纳入其尊贵计划。 我期待贵酒店能就此事做出正式回复，并说明将采取哪些措施来确保此类事件不再发生。我期待您能迅速关注这一严重问题。 谢谢 布伦特 （原文） Subject - Profiling I am writing to express my profound disappointment and dissatisfaction with the treatment I received during my stay at your establishment on Saturday, October 11, 2025. The conduct of your staff, particularly in the hotel lobby/bar area, was not only unprofessional but also deeply disrespectful, and I am compelled to bring this matter to your attention. At approximately 10:30 PM, I visited the lobby bar to order food. I requested a menu and placed an order for a slider, BBQ wings, and French fries. The bar attendant informed me that the order would take 30 minutes, which I accepted. I then proceeded to order a strawberry margarita while seated at the bar. To my astonishment, the bar attendant refused to serve me, insisting that I drink water first and implying that I appeared intoxicated. This accusation was not only baseless but also highly offensive, as I was entirely sober. Despite my attempts to clarify and address the attendant’s inappropriate assumption, she persisted, leading to an unnecessary and uncomfortable exchange before she reluctantly prepared my drink. Approximately 25 minutes later, the same attendant approached me again, this time in an unnecessarily confrontational manner. She stated, in what I can only describe as a rude tone, that I needed to move from my seat because I was allegedly “blocking people from entering the bar.” This claim was absurd, as there was ample space on both sides of me, and I had not positioned the stool myself. The attendant then abruptly moved the stool and directed me to “stand in the corner,” an action that was both humiliating and unwarranted. This treatment made me feel undervalued and unwelcome as a paying guest at your establishment. I promptly reported this incident to the front desk manager on duty, expecting a professional response and resolution. Regrettably, I received no follow-up or acknowledgment from your team prior to my checkout, which only compounds my frustration and suggests a lack of concern for guest satisfaction. The behavior exhibited by your staff is unacceptable and falls far below the standards one would expect from a reputable hotel, particularly one associated with American Express’s Fine Hotels & Resorts program. It is disheartening to observe that your staff appeared more preoccupied with external patrons than with ensuring the comfort and respect of registered guests. This experience has left me with no confidence in recommending your establishment to others, and I strongly urge American Express to reconsider your property’s inclusion in their prestigious program. I expect a formal response addressing this matter and an explanation of the steps your hotel will take to ensure such incidents do not recur. I look forward to your prompt attention to this serious issue. Thanks Brent

（由 Google 翻译）这家酒店最棒的地方就是它的地理位置和大堂酒吧区。它是一家相当不错的酒店。你们要住三晚吗？Max房间真的很小，而且空调不太好控制。酒店里有很多音乐元素，氛围很棒。照片和艺术品都很独特，很有意思。 （原文） The best part of the hotel is its location and lobby bar area. It’s a pretty good hotel. Are you staying there for three nights? Max gets really small, and it’s hard to control the air conditioning. It’s very musical, with a bunch of musical elements, and it’s really nice. The pictures and artwork are unique and interesting.

（由 Google 翻译）如果这篇评论对您有帮助，请点个赞👍🏽👍🏽👍🏽。这家酒店真是个可爱的小宝藏💎，我偶然发现了它。我出差期间只住了一晚。到达酒店时，大堂休息室正在举办一场非常吵闹的派对。这让我有点担心，心想：糟了，我睡觉的时候可不能听这么吵。但令我惊喜的是，当我来到我房间所在的楼层时，却完全听不到任何噪音。这真是个意外之喜。不过，酒店整体光线比较暗，包括房间在内。这是我对这家酒店唯一不满的地方。除此之外，床很舒服，睡得很好。热水压力也很大。酒店的整体风格令人眼前一亮，我尤其喜欢大堂里挂着的艾萨克·海耶斯（Isaac Hayes）的画作。服务真是太棒了！这里的人都非常友善。这对我来说意义重大，我肯定会再次入住。 （原文） If this review is helpful, please make sure you leave it a like 👍🏽👍🏽👍🏽. This was a cute little gem 💎 that I happened to stumble upon. I stayed at this hotel just for 1 night during a business trip. When I arrived at the hotel, they were having a very loud party in the lounge in the lobby.So this got me a little scared because I thought, oh no I can't hear all of this music while I'm trying to go to sleep. I was very surprised that when I got up to my floor that my room was on, I could not hear any noise.This was a pleasant surprise. However, the hotel is very dark and this does include the rooms. That is the one thing that I have to complain about this hotel. Other than that, the bed was wonderful and slept very nicely. Hot water pressure was tremendous. The look of the hotel is exciting and I just absolutely love that they have artwork of Isaac Hayes in the lobby. Hospitality was incredible.Such nice people.This is big to me, I would definitely stay here again.

（由 Google 翻译）这家酒店就在火车站附近，很不错。房间很漂亮，床也很舒服。我还喜欢它建在火车站附近，看起来很漂亮，给人一种整洁的感觉。唯一的缺点是浴室的门。它是一扇没有锁或闩锁的滑动门，所以你的隐私取决于门本身。 （原文） This place is a nice hotel right in the train station. The rooms are nice, beds are comfortable. I also liked the fact that it was built so nicely around the train station. It just gives it a neat look and cool vibes. The only complaint I have is the bathroom doors. It’s a sliding door with no locks or latches so you’re privacy is only as good as the door

（由 Google 翻译）中央车站一直是我每次来孟菲斯的必去之地。我喜欢那里的氛围和怀旧气息。房间布局独特多样，挑高天花板和大窗户都很棒。可惜的是，这次的住宿体验不如之前的几次愉快。我们住的是转角房，位置很好，两边都有窗户，考虑到我们是因为天气原因入住的，这点我挺满意的。房间虽然整洁，但有一股霉味，整体感觉不太干净。我们用了湿巾和消毒剂来处理。空调坏了，前台几分钟内就派人过来了。好消息是他修好了，坏消息是他修好了……刚好够用，我们感觉不热，但也凉快不了。正如其他人所说，淋浴间真的需要的不仅仅是擦拭一下！墙壁和淋浴地板上积聚的深色霉菌令人恶心。（谢天谢地，我们穿着人字拖）。另一个问题是，我们住的是步入式淋浴间，淋浴时整个浴室地板都会被淋湿！我最大的抱怨或许是没有指定停车位的客人每天要支付28美元的停车费。欢乐时光/酒吧的客人停车免费，但由于人太多，我们回到房间后很难找到停车位。我们当时就在入口附近，晚上11点才步行回酒店。可惜的是，由于上述原因，我们可能该考虑其他住宿选择了。不过，我想补充一下，免费咖啡真的很棒，工作人员也非常棒！特别感谢Corey。 （原文） Central Station has always been my go-to when visiting Memphis. I LOVE the vibe and nostalgia. The unique and varying room layouts, with high ceilings and large windows are great. Sadly, this stay was not as pleasant as previous ones. We had a corner room which was a great location, and windows on both sides which I appreciated considering we stayed in due to the weather. The room, although neat, had a musty odor and just didn't seem clean overall. We used wipes and disinfectant to handle that. The a/c wasn't working, but the front desk sent someone up within minutes. Good news-he got it going, bad news- he got it going...just enough, we weren't hot per se, but never cool either. As others have said, the showers really need more than a wipe down! The dark grout of mildew buildup was gross on both the walls and shower floors. (We had flip flops, thankfully). The other issue is that we had a walk-in shower which completely drenched the entire bathroom floor when showering! Perhaps my biggest gripe is the parking fee of 28 dollars, PER DAY for guests without designated areas. Happy hour/bar patrons park free of charge and due to the crowd made finding a spot, tough upon returning to our room. We literally were near the entry having to walk at 11 pm to the hotel. Unfortunately, it may be time to entertain other lodging options due to reasons above. I'd like to add though, the complimentary coffee was actually very good and the staff, AMAZING! Special shout out to Corey.

（由 Google 翻译）在我多年的长途客车司机生涯中，这绝对是我最棒的体验！！！照片里没有酒店员工，但Christian、Terrell、Terry先生（万怡酒店）和那个留着长发的年轻人（我没记住他的名字），甚至保安，在我参加南方传统经典赛期间，都是绝对最乐于助人的人。停车场虽然不是最好的（我遇到过最差的），但我要说的是，他们从始至终都照顾周到！！！我的车里有两辆长途客车。他们为我们安排并挡住了预留的停车位，在需要的时候疏导交通，当另外五辆巴士出现时，他们也制定了相应的方案。我得说，他们展现了爱，我非常感谢他们，是他们把原本可能很棘手的停车体验变成了黄金！！！我去过的那些对超大车辆停车位进行限制的地方并不多，他们从来没有费心费力地确保我们的大巴停得舒服。你们真是MVP！！！ （高层们，我看到这些人都涨工资、升职了，哈哈）现在我在这家酒店的体验也不错。我唯一的抱怨是房间里没有迷你冰箱或微波炉。所以房间给了四星。）酒店很舒适、干净，步行距离内有很多餐饮选择，广场上还有娱乐活动，不用只是闲坐。在那里我遇到了乔伊斯女士和娜塔莉女士，两姐妹唱蓝调！！！那真是一次很棒的经历，尤其是因为我喜欢现场乐队/音乐。她们中间还有一个人唱歌、吹口琴和弹吉他（我没记住他的名字，也没拍到照片😬），但我很喜欢我听到的。这对我的工作来说是一次非常舒适的体验，工作人员也给了我极致的驾驶体验。这些家伙是我美丽咆哮中最重要的部分，哈哈 （原文） Of all of my years as a Motor Coach Operator, this was by far the greatest experience I've had!!! Not pictured, was the hotel staff but Christian, Terrell, Mr. Terry (Courtyard by Marriott) and the young man that has locs(didn't catch his name), even the security guard, were the absolutely most helpful folks during my stay for the Southern Heritage Classic. The parking was not the greatest (I've had worst ) but when I tell you they were on top of it from start to finish!!! There were 2 motor coaches in my set. The had arranged and blocked parking reserved for us, directed traffic when it was needed, and when another 5 buses showed up they had a plan for that also. I tell you they showed LOVE and I couldn't thank them enough for turning what could've been a crazy parking experience into gold!!! Not many places that I go to that has limited parking for oversized vehicles, have ever went out of their way to make sure parking our big ole buses would be comforting to do. You guys are the real MVPs!!! (Higher ups I see raises and promotions for all of these guys lol) now my experience with the hotel was a good one as well. My only complaint was no mini fridge or microwave in the room. Hence the 4 stars on the room.) It was comforting, clean with plenty of food options in walking distance and entertainment to of your just sitting around in the square. That's where I met Ms Joyce and Ms Natalie, 2 sisters that sing the blues!!! That was really nice experience especially because I like live band/ music. There was guy with them also that sang, played the harmonica and guitar (didn't catch his name or get a picture😬) but I enjoyed what I was hearing. This was a very comforting experience for me in my line of work and the staff gave the ultimate driver experience. These guys were the biggest part of my beautiful rant lol

（由 Google 翻译）孟菲斯莫克西酒店真是个有趣的住宿之所。从时尚的大堂到舒适的客房，酒店都充满活力。真正让我们印象深刻的是酒吧的服务。唐娜太棒了——她竭尽全力让我们感到宾至如归，记得我们的名字，还调制了我们很久以来喝过的最好喝的鸡尾酒。她让一次美好的旅行变得难忘。下次我们来孟菲斯，一定会再来的。 （原文） The Moxy Memphis is such a fun place to stay. The hotel has a great energy, from the stylish lobby to the comfortable rooms. What really stood out for us though was the service at the bar. Donna was incredible—she went above and beyond to make us feel welcome, remembered our names, and mixed some of the best cocktails we’ve had in a long time. She turned a good trip into a memorable one. We’ll definitely be back the next time we’re in town.

（由 Google 翻译）在这里住了一晚，觉得酒店有点便宜，虽然我知道这是一家两星级酒店，但没有衣柜还是有点意外。地理位置超级偏僻，说实话，住不了超过一晚。我去孟菲斯逛了逛，感觉一点也不安全，酒店周围到处都是无家可归的人，这真是让人很不舒服。恐怕以后不会再来这里了。 （原文） Stayed here for 1 night, found the hotel to be a little cheap, like I know it's a 2 star but not having a closet was a bit of a shock. Location is super sketchy couldn't have stayed for more than a night tbh. Went to explore Memphis a little bit really didn't feel safe at all, large homeless presence all around hotel didn't set the best tone. Wouldn't be back here I'm afraid.

（由 Google 翻译）酒店理念很棒，地理位置也很棒。有些酒店员工非常友好，但代客泊车服务很糟糕，而且非常混乱。他们似乎与另一家酒店共用代客泊车服务，而且代客泊车服务员很粗鲁。此外，储物室的物品也不够。理念很棒，但你需要准备足够的毛巾和卫生纸。 （原文） The hotel concept was nice and the location was great. Some hotel staff were extremely nice, but the valet was horrible and extremely unorganized. It appeared they were sharing valet services with another hotel and the valet attendants were rude. Then the stash rooms didn’t have enough supplies. Great concept but you need enough towels and toilet paper.

（由 Google 翻译）我不会再住这家酒店了。房间却有着市中心廉价汽车旅馆的魅力！空调压缩机启动和停止时噪音大得惊人。床非常不舒服。厕纸架坏了，而且发生了这些事之后，这家酒店甚至早上都不提供免费咖啡！省点钱，去便宜的汽车旅馆吧，那里设施更齐全！ （原文） I wouldn’t stay at this hotel again . The rooms have the charm of a cheap motel with the downtown price ! The air conditioning unit compressor was beyond loud when it kicked in and out . The bed was very uncomfortable . The toilet paper dispenser was broken , and after all of this, the Place didn’t even offer complementary coffee in the morning! Save your money and go to a cheap motel they have more amenities!

（由 Google 翻译）前台工作人员很棒，地理位置也不错；然而，两天的代客泊车体验都很糟糕（第一天他们试图把车给我们，第二天他们花了30多分钟才把车开过来）。我们的房间布置得很好，但我们能听到外面的各种噪音，走廊里的强光也透了进来。酒店在走廊里提供了耳塞，但即使戴了耳塞，房间也不是很暗。 （原文） Excellent front desk staff and nice location; however, terrible valet experience both days (first day they tried to give us the wrong vehicle and the second day it took over 30 minutes for them to bring our vehicle around) . Our room was nicely appointed, but we could hear every outside noise and bright light from the hallway filtered into the room. The hotel has ear plugs in the hallway, but even with ear plugs the room is not very dark.

（由 Google 翻译）我非常享受这次住宿。房间干净舒适。工作人员热情友好，乐于助人。我很高兴这个周末能在这里度过。 （原文） I really enjoyed my stay. Rooms were cleaned and comfortable. The staff was very helpful and friendly. I really like being here this weekend.

（由 Google 翻译）酒店大堂漂亮又干净。 工作人员非常友好。 他们允许我们提前入住，并为我们在五楼找到了一个房间，但我们在那里的整个时间里房间里都有食物的味道。 它可能来自一家餐馆？床上用品很干净，枕头很舒服。 浴室也不错。 地毯和地板让我感觉有点脏。 当我走过时，我确实在其他房间中看到了一个高峰，房间看起来比他们给我们的房间好得多。 总的来说我会再次入住。 浴室不是100%干净，因为淋浴间的瓷砖上有头发。 早上大堂提供新鲜的咖啡和糕点，还有喷泉，感觉很不错。 我发现这家餐厅很贵。 （原文） The Hotel lobby is beautiful & clean. Staff are very friendly. They allowed us to check in early & found a room on the 5th floor for us but the room had the smell of food the entire time we were there. It was possibly coming from a restaurant? The bedding was clean, pillows comfy. Nice bathroom too. The carpet & flooring felt a bit dirty to me. I did take a peak in one of the other rooms when I walked by & the room looked much nicer than the one they gave us. Overall I'd stay again. The bathroom wasn't 100% clean as there was hair on the tile in the shower. Fresh coffee & pastries in the lobby in the morning with a water fountain is a nice touch. I found the restaurant expensive.

（由 Google 翻译）这里不太适合在市中心工作时入住。停车场虽然相对便宜，但晚上安全状况令人担忧。晚上只有一位工作人员（真的只有一位！）为客人服务，所以如果你需要额外的毛巾，而他们正在办理入住，你可能要等上20分钟。而且，这种氛围本身就让人感觉不太安全。健身房简直是个笑话——器械都生锈了——不过房间很干净，酒店也相对安静（当然，像市中心所有酒店一样，都会有一些街上的噪音）。 （原文） Not the easiest place to stay for work downtown. The parking garage is relatively inexpensive but questionable on safety later at night. At night there is a single staff person (ONE!) available for guests so if you need to call for extra towels and they’re checking someone in, you’re going to be on hold for 20 minutes. That also felt kind of unsafe in general. Gym is a joke - the machines are rusted - but the room was clean and the hotel relatively quiet (expect street noise like every hotel downtown).

（由 Google 翻译）房间“破旧”，两张大床太小（每张床只能从一侧出来），而且非常潮湿。除了我们第一次入住之外，前台工作人员甚至在我们进门时都没理我们。餐厅似乎从未开门。这家酒店过去看起来很不错，但可能现在生意不好。好的一面是，如果你喜欢比尔街的话，步行就可以到。 （原文） Room was “worn “, too small for 2 queens (could only get out of one side on each bed), and very humid. Other than our initial arrival, front desk staff didn’t even acknowledge us when we came in the door. The restaurant didnt ever appear to be open. The hotel seems like it was really nice in the past, but maybe has fallen on hard times. On the plus side, it is walkable to Beale Street if that’s your thing.

（由 Google 翻译）这家酒店唯一的优点就是友好的员工。缺点简直数不胜数。墙壁薄得可怜，隔壁两间房的人进出都能听得一清二楚；隔壁房间的人打电话，你甚至能听到他们的声音。夜里砰的一声关门声震得我的床都晃动。 无线网络完全没法用。我打开一个网页，还没加载就报错了，因为网速慢得要命。我是来出差的，结果不得不离开酒店才能上网。 淋浴间里放的是洗手液而不是沐浴露。床边壁灯的底座上有开关，但那些开关根本用不了，真正的灯开关藏在电源插座里。 其中一扇窗户比另一扇高了大约20厘米，但百叶窗的长度却一样。其中一扇窗户底部有20厘米的面积没有被百叶窗遮住。 当我跟朋友们讲述这段经历时，我形容它“糟糕得滑稽可笑”。我简直无法用言语来表达对这家酒店的强烈不推荐。 （原文） The only good feature of this hotel is its friendly staff. The list of bad things about this hotel is long. The walls are so thin that if someone's 2 rooms over you can hear them coming and going, and if someone's in the next room you can hear the person in the room having a phone conversation and the person on the other end of the phone. A slamming door in the night rattled my bed. The wifi is completely unusable. I would open a website, and it would error out before loading because the wifi was so slow. I was there for work and would have to leave the premises to have enough internet to do my job. They put hand soap in the shower instead of body wash. There are light switches on the base of the sconces next to the bed. Those don't work, and the real light switches are hidden on the power outlet. One window was about 8 inches taller than the other, but the blinds were the same length. One window had 8 inches on the bottom not covered by the blinds. When I was telling my friends about the experience, I described it as "comically bad." It is not humanly possible to recommend against this hotel enough.

（由 Google 翻译）酒店很不错，位置也很好。一开始我对这次入住非常期待。 但是当我超过入住时间30分钟去办理入住时，发现好几家人都在等着房间准备好。他们给了我房间，但房间状况很糟糕。冰箱明显坏了，淋浴间没有浴帘或门，墙壁和地板上有多处裂缝，而且没有人维护。我要求之后，他们给了我另一间状况更好的房间。但我不得不等着房间打扫。之后，我在那里住了4天，他们都没怎么打扫过我的房间，房间里的咖啡也用完了。 考虑到价格和位置，这间酒店还算不错，但日常服务很差。 （原文） Hotel was nice and in a good location. Was initially very excited about the stay. But when I went to check in 30 minutes after checkin time, multiple families were waiting for their room to be ready. They gave me my room but it was in bad shape. The refrigerator was clearly broken, the shower had no shower curtain or door, there were multiple cracks in the walls and flooring that weren’t taken care of. They gave me another room after I requested it, which was in better shape. But I had to wait for it to be cleaned. After that, They didn’t really clean my room over my 4 days there and they were out of coffee for the rooms as well. It’s not a terrible option for the price and location, but the day to day service was rough.

（由 Google 翻译）墙薄如纸。凌晨时分，邻居们吵闹不已，吵闹不休。街上飙车的声音听起来像是窗户开着，但其实并没有。如果你住在这里，一定要带个音响。 另外，前台那个可怜的家伙，从晚上7点开始，整晚酒店都没有其他人值班！我们连洗发水和沐浴露的补充都得等他离开前台亲自去补。 街边停车也很不方便，我看到对面有一辆车的车窗都碎了。所以只能用隔壁的付费停车场。 我给2星而不是1星的唯一原因是，酒店环境不错，床很舒服，而且感觉像是一家现代化的酒店。除了上面提到的那些非常不好的体验。 （原文） Paper thin walls. Heard very frisky, very loud neighbors at very early morning hours. Noises of drag racing on the streets made it seem like the windows were open though they weren't. If you stay here, bring a sound machine. Also, the poor guy at the front desk had no one else working from 7 pm onward overnight - in the entire hotel! We couldn't get our shampoo and body wash refilled without him leaving the desk and doing it himself. Street parking is also sketchy, saw a car across the way with a busted out window. So only use the paid parking deck next door. The only reason I gave 2 stars instead of 1 is that the property is nice, beds comfortable, and feels like a modern hotel. Other than the very negative experiences mentioned above.

（由 Google 翻译）地理位置优越，步行即可到达孟菲斯市中心。酒店员工热情友好，如果您选择住宿加早餐套餐，旁边的餐厅早餐非常棒。 客房舒适，设施齐全，而且环境安静。 （原文） Great location, only a short walk to be in the heart of memphis. Hotel staff all friendly and the restaurant to the side is fantastic for breakfast if you choose B+B. Rooms are comfortable with everything you need, and quiet.

（由 Google 翻译）漂亮、干净、维护良好、奢华，提供免费的波特酒和巧克力、厚毛巾、毛绒地毯、摆满书籍的角落书房、友好周到的员工，以及附近一家古雅奢华的便利店。密西西比河的景色一览无余。我们很遗憾在Paulette's餐厅的早餐服务很差（等了50分钟，而且没有咖啡）。晚上9点以后就没有任何食物/零食可以选择了。 （原文） Beautiful, clean, well maintained and luxurious with complimentary port wine and chocolates, thick towels, plush carpet, a corner study with books, friendly and attentive staff, and a quaint and luxurious convenience store nearby. Sweeping views of the Mississippi River. We were unlucky to have experienced poor service for the breakfast at Paulette’s (50 min wait and no coffee). In the evening, there are no options to purchase food/snacks of any type after 9 pm.

（由 Google 翻译）位置很棒！真希望酒吧能开到更晚。早餐简直糟透了，最后还是去了别的地方。房间很棒，唯一的问题是淋浴排水不畅，但我们仍然很喜欢这家酒店。酒店很漂亮。 （原文） Great location! Wish the bar stayed open later. Breakfast was a joke ended up going somewhere else. Room was great only issue was the shower did not drain but we still loved this hotel. Was beautiful.

（由 Google 翻译）孟菲斯静谧一隅的隐秘瑰宝 港口镇河畔酒店 (River Inn of Harbor Town) 是一家迷人的精品酒店，坐落在风景优美、环境宁静的街区，远离孟菲斯市中心的喧嚣。从您抵达的那一刻起，宁静的氛围和优雅的环境便为您营造轻松的住宿氛围。 客房装潢精美，融合了古典与现代元素，格调高雅。客房不仅赏心悦目，而且舒适宜人，一尘不染，让您在一天的探索之后轻松放松身心。 酒店的一大亮点是其丰富的餐饮。无论您是在 Paulette’s 餐厅用餐，还是在屋顶露台享用鸡尾酒，都能享受到始终如一的卓越体验。酒店各处均提供热情周到、真诚热情的服务——工作人员竭尽全力确保每一个细节都得到妥善处理。 值得一提的是，酒店环境清幽，各项设施于晚上 9:00 前关闭。虽然这为其增添了宁静的魅力，但它可能并不适合那些希望在酒店内体验热闹夜生活的人。 总而言之，The River Inn 非常适合追求舒适、品质以及宁静氛围中一丝南方优雅的旅客。强烈推荐给情侣、独自旅行的旅客，以及任何想要远离喧嚣又不失奢华的旅客。 （原文） A Hidden Gem in a Peaceful Corner of Memphis The River Inn of Harbor Town is a charming boutique hotel nestled in a beautifully maintained and tranquil neighborhood just outside the hustle and bustle of downtown Memphis. From the moment you arrive, the serene atmosphere and elegant surroundings set the tone for a relaxing stay. The rooms are exceptionally decorated—tastefully furnished with a blend of classic and contemporary touches. They’re not only visually appealing but also incredibly comfortable and impeccably clean, making it easy to unwind after a day of exploring. One of the standout features is the food and drink. Whether you're dining at Paulette’s or enjoying a cocktail at the rooftop terrace, the culinary experience is consistently excellent. The service throughout the hotel is warm, attentive, and genuinely welcoming—staff go out of their way to ensure every detail is taken care of. It’s worth noting that the hotel maintains a quiet ambiance, with facilities closing by 9:00 PM. While this contributes to its peaceful charm, it may not suit those looking for a lively nightlife scene within the hotel itself. Overall, The River Inn is perfect for travelers seeking comfort, quality, and a touch of Southern elegance in a quiet setting. Highly recommended for couples, solo travelers, or anyone looking to escape the noise without sacrificing luxury.

（由 Google 翻译）我是一名护理人员。我预订了这家酒店庆祝我的生日。这是一个短暂的度假，可以好好休息一下。我们之前安排妈妈在家照顾的安排泡汤了。我打电话给River Inn，告诉她我的情况，他们根据我妈妈的情况做了一些调整，这样我就可以带她一起来，享受一次美好的生日旅行。感谢他们的友善和帮助，我们的住宿体验非常棒。我非常感谢，一定会再来的。 （原文） I am a caregiver. I booked here for my birthday. A short getaway to take a break. The arrangements we made for my mom to be sat with while gone away from home fell through. I called River Inn and communicated my situation and they made changes to accommodate my mom so that I could bring her and still have a wonderful birthday trip. Our stay turned out amazing because of their kindness and helpfulness. I am so thankful and definitely will return.

（由 Google 翻译）位置极佳，可以欣赏密西西比河日落美景，房间设施齐全，应该算五星级。但入住期间客房服务不佳，行政管理也存在问题，这让我们很失望。感谢前台的杰克在第一天就帮我解决了许多问题。我们还遇到了管道问题。露台酒吧很棒，员工也很棒。第二、三天在Tugs酒店遇到的年轻女士也很棒。但是，如果你点水果和鸡蛋，它们会同时送来，而不是按顺序送来。总而言之，需要彻底检查并改进管理，才能达到应有的标准。 （原文） Should be a 5 star as the location is superb with views of sunset over the Mississipi and our room was well-equipped. Let down by poor housekeeping throughout our stay and admin issues. Our thanks to Jack on reception for sorting many things out on day one. We also had a plumbing issue. Terrace bar lovely with great staff. Young lady in Tugs for days 2 & 3 a delight. But, if you order fruit then eggs they all come at once rather than in order. Overall, in need of a thorough review and better management to reach the standard it should achieve.

（由 Google 翻译）这家酒店各方面都很棒。餐厅很棒，房间漂亮舒适，而且非常干净，服务也很棒。强烈推荐！ （原文） Incredible hotel in every way. The restaurants are amazing, the rooms are beautiful, comfortable, and extremely clean, and the service is excellent. Can’t recommend enough!

（由 Google 翻译）我们在River Inn度过了一段美好的时光！Sharma在我们入住期间非常友善、乐于助人且沟通顺畅。酒店的整洁和魅力令人印象深刻，而且适合带孩子入住的氛围使其成为家庭出游的理想选择。Sharma始终致力于确保您拥有愉快的住宿体验。这是我们第二次入住。 （原文） We had a wonderful experience at River Inn! Sharma was incredibly kind, helpful, and communicative throughout our stay. The hotel's cleanliness and charm were impressive, and the kid-friendly atmosphere made it a nice spot for a family. Sharma is always dedicated to ensuring a pleasant stay. This is our 2nd time visiting.

（由 Google 翻译）酒店员工非常棒。我很喜欢大堂和房间的装饰。床也很舒服。 我和我丈夫第一次入住这家酒店，体验非常棒。我一定会再次光临。感谢上帝，酒店员工也很友善。我们祈祷上帝保佑他们，感谢他们对我们的热情款待。愿上帝保佑他们❤️。 （原文） The Hotel staff was excellent. I love the decorations in the lobby and also the room. The bed was very comfortable It was a wonderful first time experience for me and my husband. I will definitely come back again. God is good and so was the kind staff. We pray that God will smile on them for the kindness they share with us. Be blessed ❤️.

（由 Google 翻译）我第一次抵达孟菲斯时，就被这里的服务惊呆了。由于我们活动期间要送往酒店的货物太多，酒店的优秀员工主动承担起责任，竭尽全力帮助我们，以至于我们入住时，所有要做的事情都已经办好了。Lamaria、Willie 和 Richie 都太棒了！！感谢你们所有人以及酒店工作人员的热情款待。强烈推荐这家酒店，10/10！咖啡也很棒！ （原文） Upon arrival for my first time in Memphis, I was blown away by the service. With so much to do with all the shipments we had sent to the hotel for our event, the amazing staff took it upon themselves to go above and beyond to help us so when we checked in everything we had to do was already done. Lamaria, Willie, and Richie were incredible!! Thank you all as well as your supporting staff for your hospitality. Definitely recommend this hotel 10/10. And the coffee is amazing

（由 Google 翻译）在孟菲斯居住的两年半时间里，Arrive Memphis 成了我的大本营。这家酒店的设计令人难忘——从俯瞰下主街的漂亮转角客房（裸露的砖墙和复古风格的壁纸），到风格独特的走廊，再到充满个性、温馨舒适的大堂，每个空间都经过精心设计，倍感温暖。 但真正让 Arrive 脱颖而出的是这里的人。“Hustle & Dough”是我每天的例行活动，“Brew Crew”（咖啡师团队）——Lamaria、Isabella、Kendall、Caleb 和 Rosemary——用美味的咖啡和真诚的交谈，让每个早晨都更加美好。厨房里的 Bryan 和 Ryan 始终保持着高水准的菜品，他们的酸面包吐司很快就成了我的最爱。前台的 Willie 和代客泊车的 Eugene（同时也是酒店的“门卫”）每次我走进酒店都会热情地迎接我。显然，在总经理 Richie 的领导下，整个酒店都充满活力，他的领导力体现在团队的热情之中。 这家酒店也允许携带宠物狗入住，为入住体验增添了魅力和乐趣。 我在孟菲斯的最后一晚就住在这里，醒来时发现自己身处设计精美的房间，窗外便是城市的美景，这感觉就像是完美的告别。Arrive Memphis 不仅仅是一个时尚的下榻之处，更是一个热情友好的社区。我强烈推荐给所有来孟菲斯旅游的人。 （原文） Arrive Memphis became my home base during the two and a half years I lived in the city. The design alone makes this hotel unforgettable — from the beautiful corner room overlooking Lower Main Street with its exposed brick and vintage-inspired wallpaper, to the uniquely styled hallways and the eclectic, cozy lobby filled with character. Every space feels intentional and warm. But what truly sets Arrive apart is the people. Hustle & Dough was my daily ritual, and the Brew Crew — Lamaria, Isabella, Kendall, Caleb, and Rosemary — made every morning better with great coffee and genuinely kind conversation. Bryan and Ryan in the kitchen kept the food consistently excellent, and their sourdough toast quickly became a personal favorite. Willie at the front desk and Eugene at Valet, and official keeper of the front door, always offered a friendly welcome every time I walked in. It’s clear the whole atmosphere thrives under Richie, the general manager, whose leadership shows in the team’s energy. The hotel is also dog-friendly, which adds charm and joy to the experience. I spent my last night in Memphis here, and waking up in that beautifully designed room with the city outside my window felt like the perfect farewell. Arrive Memphis isn’t just a stylish place to stay — it’s a warm, welcoming community. I highly recommend it to anyone visiting the city.

（由 Google 翻译）我并非“爱写评论的女孩”，但从走进ARRIVE Memphis的那一刻起，我就知道我一定会写一篇。 酒店内部装潢精美，从我转过街角的那一刻起，工作人员就热情好客，让人感觉无比真诚。 我之前一直在全国各地旅行，所以车里有很多东西，我知道这在任何旅行的地方都是不允许的。但Terrence向我保证，他们的代客泊车服务会把我的车锁在封闭的车库里。第二天果然没问题。 房间很漂亮，说实话，闻起来真的好香。我不知道自己闻到了什么，但我完全沉迷其中，身心都放松下来。床很温馨，舒适无比，一切都赏心悦目。 我到得有点晚，但很高兴得知Gus’s World Famous Chicken就在街上走几步路的地方，而且还在营业。我和EJ讨论了他们的菜单，我对我的晚餐选择很有信心（结果发现非常棒）。 唯一的遗憾是，我只是路过这里一晚，没能尝到他们厨房、酒吧和咖啡区的任何东西。我肯定以后还会再来这里，下次再试试！谢谢你，ARRIVE Memphis！ （原文） I’m not a “review girly” but from the minute I walked into ARRIVE Memphis, I knew I’d be writing one. It was so beautiful on the inside and from the moment I turned the corner, the crew was so warm and welcoming in a way that felt incredibly genuine. I had been traveling across the country so had a lot of stuff in my car, which I know is a no-no anywhere you travel. But Terrence assured me that their valet service would have my vehicle locked within an enclosed garage. And it was indeed fine the next day. The room was gorgeous and honestly smelled SO GOOD. I do not know what I was smelling but I was absolutely obsessed and relaxed from it. The bed was inviting and incredibly comfortable and everything was generally so pleasing to look at. I got in a little late, but was thrilled to learn that Gus’s World Famous Chicken was just a short walk down the street and still open. EJ and I discussed their menu and I felt confident in my dinner choice (turned out to be an excellent one). My only regret is that I was only passing through town for one night and I didn’t get to try anything from their kitchen, bar, or coffee areas. I am certain I will stay here again in the future and try them next time! Thank you, ARRIVE Memphis!

（由 Google 翻译）一家非常酷的精品酒店，所有员工都对自己的工作充满热情。从办理入住到调酒师、咖啡厅到客房服务，无不如此。 这是我去过的最好的酒店酒吧之一，环境却温馨低调。 客房细节之处都体现了酒店的用心，床铺舒适，设施也相当高档。 代客泊车服务比较小，虽然无法提供最优雅的行李入住服务，但也不是什么大问题。 强烈推荐！ （原文） A very cool boutique hotel entirely staffed by people who care about their job. From check-in, to bartenders, to cafe, to housekeeping. One of the better hotel bars I’ve been to, yet in a cozy, unpretentious setting. Attention to detail in the rooms with comfortable beds and elevated touches. The Valet is small and doesn’t allow for the most graceful check-in with luggage, but not the biggest deal. Would highly recommend!

（由 Google 翻译）我们最近在这里住了三晚，庆祝结婚纪念日，非常愉快——谢谢你们的手写贺卡！ 房间非常干净，风格独特，水泥地面和工业风的装饰让人感觉很温馨。虽然是裸露的地板，但房间温暖舒适！床非常舒服。蓝牙音箱是个意外惊喜。我们很喜欢房间和这家酒店。 电视遥控器有点不太好用，反应不太灵敏。 （原文） We really enjoyed our 3 nights here recently for our wedding anniversary trip - thanks for the hand written card ! The room was very clean, quirky and very welcoming with concrete floors and industrial fittings. It was warm and cosy - despite the exposed flooring ! The bed was so beautifully comfortable. The Bluetooth speaker was an added bonus. We loved the room and the hotel. The TV remote was a bit frustrating and not responsive.

（由 Google 翻译）停车有点麻烦，但为了在附近散步的体验，这点还是值得的。你可以把车停在酒店旁边的小“路”上，如果你想要付费上锁的封闭式停车场，代客泊车员会帮你把车停好。晚上10点后路边停车免费。附近大多是时尚酒吧。The Arcade Restaurant餐厅的营业时间只有早上7点到下午2点。开了7个小时的车，我们终于可以去吃饭了！街对面有一家很棒的日本餐厅，South Main Sushi。我们在那里吃到了有史以来最棒的铁板烧和寿司。Arrive酒店的服务非常棒。房间很现代，布置精美，非常干净。EJ很专业，也很友好，也很风趣。 （原文） Parking is a little confusing, but worth it for the experience of walking through the neighborhood. You park in the little "road" next to the hotel and if you want to pay for locked, enclosed parking, the valet will take your car. On street parking is free after 10pm. There are mostly trendy bars in the area. The diner, The Arcade Restaurant is only open from 7a to 2p. After our 7 hour drive, we were ready to eat! Across the street, there's an EXCELLENT Japanese restaurant, South Main Sushi. We had some of the best Hibachi and sushi we've ever had there. The service at Arrive was excellent. The rooms are contemporary, nicely furnished and very clean. EJ was professional, but also friendly and fun.

（由 Google 翻译）我和丈夫最近都入住了孟菲斯凯悦酒店 (Caption by Hyatt Memphis)，预订是通过 NAAR 旅行社完成的。 我想提请您注意我入住期间糟糕的经历；入住时，我问前台是否需要客房清洁服务（因为美国其他酒店一直都提供客房清洁服务），但我得到的答复是“没有”。 第一天下午我回到房间时，发现房间竟然没人打扫，于是我亲自下楼去了前台，请求工作人员派客房清洁人员过来，我还提到房间里的电话没接通。他们告诉我，他们通常会在两天后（？？？）派人来打扫房间，并会派“技术人员”来修电话。 三个小时后，我和丈夫出去吃饭，回来时既没有客房清洁人员，也没有技术人员！ 第二天下午我回到房间时，房间依然没人打扫。 我再次下楼去了前台，却听到“我们三天后才提供客房服务”（??????）。我觉得这很奇怪，也很误导，因为我入住时被告知客房服务每天都会提供。 我要求他们至少提供干净的毛巾并清理垃圾。他们15分钟内就完成了。 我觉得这个问题很烦人，因为没有客房服务不仅意味着没有清洁浴室（这对于酒店来说相当令人不安）和更换毛巾，还意味着房间里的免费茶和咖啡不会续杯，当然，床铺也不会重新整理。 我已经将此事告知了意大利的旅行社。 我想指出的是，经理应该指示员工在办理入住时提供所有提供和未提供的服务的完整信息；此外，前台工作人员似乎总是在有人在他们面前时打电话；我已经习惯了前台人员通常会放下电话，专注于客人。 就我个人而言，我根本不会推荐凯悦酒店 (Caption by Hyatt Hotel)。 （原文） Both my husband and I have recently stayed at the Caption by Hyatt Memphis, booking for which had been made by NAAR Tour Operator. I would like to bring to your attention of my terrible experience during our stay; upon check in I asked the reception if I had to ask for housekeeping, (due to the fact that other hotels in USA have always pointed out this option), to which I was given a negative reply. On my return to the room on first day in the afternoon, I saw that the room had not been touched, so I personally went down to the reception, and asked staff to please send housekeeping staff, I also mentioned that the phone in the room was not connected. I was told that they usually do housekeeping after 2 days (????) but would send someone to clean to room and that a “technician” would come to fix the phone. After 3 hours, my husband and I went out to dinner and upon our return no housekeeper and no technician!! On my return to the room on the second day in the afternoon, again the room had not been touched. Again I went down to the reception, only to hear that “we do housekeeping only after 3 days” (??????), which I find very strange and also misleading since I was told when I checked in that is was done daily. I demanded that at least they deliver clean towels and collect the trash. This was done within 15 minutes. I find this problem quite annoying, also due to the fact that no housekeeping not only meant no cleaning of the bathroom (which is rather unsettling for a hotel) and change of towel, but also meant no refill of complimentary tee & coffee in the room, and obviously no remaking the bed. I have informed the travel agency in Italy of this incident. I would like to point out the a Manager should instruct staff to give full information upon check-in on all services provided and not provided; in addition staff at reception desk always seem to be on the phone when a person is in front of them; I am used to the fact that reception staff generally put down the phone and give attention to the guest. Personally I would not recommend the Caption by Hyatt Hotel at all.

（由 Google 翻译）床很舒服，房间很干净，酒店很新。 服务绝对糟糕，尤其是代客泊车。 代客泊车服务台在里面，他们背对着街道，所以他们不知道是否有汽车需要代客泊车。他们无法正确使用短信系统，然后在您没有收到短信时责怪您。至于前台，入住是在中心，标题没有前台。 这根本没有被很好地标记，当我提到这一点时，我被不幸地忽视了。我要求一间安静的房间，结果就在电梯拐角处、饮冰机对面找到了一间。 我们在屋顶酒吧，花了 45 分钟才拿到食物。房间空调每次打开和关闭风扇时都会发出很大的咔嗒声，一直被唤醒。 装饰很可爱，但很不实用。大床的一侧仅设有手机充电插座。下次我肯定会住在其他地方。 （原文） The bed was comfortable, the room was pretty clean and the hotel is new. Service is absolutely horrible, especially the valet. The valet desk is inside and they keep their backs turned to the street so they have no clue if there are cars needing a valet. They can't get the texting system right, then blame you when you didn't get the text. As for the front desk, the check in is at the centric, caption doesn't have a front desk. This is not well marked at all and when I mentioned that, I was woefully ignored. I requested a quiet room and got one right around the corner from the elevators and right across from the ice dispenser. We are in the rooftop bar and it took 45 minutes to get our food. The room air conditioner would make a loud click noise whenever the fan turned on and off which kept waking up up. The decorations are cute but very impractical. There is only a phone charging outlet on one side of the king bed. I'd definitely stay elsewhere next time.

（由 Google 翻译）我们非常喜欢这家酒店，一切都近在咫尺，套房宽敞舒适，还有一个漂亮的阳台。唯一的问题是代客泊车服务……他们真的忙不过来，我们直到第二天也就是退房日才收到代客泊车的短信，我们等了很久才拿到车，不过代客泊车团队很努力，他们只是需要更多人手而已。 （原文） We really like this hotel close to everything and the suites are nice and spacious with a nice balcony. The only issue is valet.. they were really backed up and we didn’t receive our valet text until the next day which was our checkout date, and it took forever to get our car but the valet team was working hard, they just need more workers.

（由 Google 翻译）这家酒店还不错，但品质和性价比完全不搭。房间相对较小，特大床睡两个人太挤了。我升级到了加大特大床，但也没大多少，所以完全是浪费钱。 我理解这家酒店靠近孟菲斯的夜生活区，但价格昂贵，而且根本配不上它的星级。酒店很大，却毫无氛围，房间装饰很酷，工业风十足。 但真正糟糕的是屋顶酒吧的服务。“员工”极其不友好。 如果你喜欢“魅力”酒店，这里是个不错的选择。酒店里也有一些不错的设施，比如台球、空气曲棍球和游泳池。这些都还不错，但如果服务这么差，就不配获得星级评价。 我真的很后悔订这家酒店。我相信肯定有更好的（也许不太安全）地方，那里的工作人员真正懂得服务。 任何读过我评论的人都知道，我从来不轻易挑剔任何事。 优点是位置好，如果你住得稍微高一点，视野也不错。 （原文） Op zich een prima hotel maar kwaliteit en prijsverhouding is totaal niet met elkaar in balans. Kamers zijn relatief klein, her King bed is voor 2 personen erg krap. Een upgraden naar King bed XL gedaan maar is niet veel groter bed dus was zonde van het geld. Ik snap best dat je dichtbij de uitgaanstraat van Memphis zit maar hotel is duur en maakt zijn sterrenstatus niet waar. Hotel is massaal zonder sfeer en kamer koel en industrieel ingericht. Maar watvecht super slecht was is de service op de rooftop bar. Zeldzaam onvriendelijke "bediening". Als je van allure houdt kun je hier best naar toe ook leuke faciliteiten in hotel zoals biljart, air hockey, zwembad. Allemaal oke, maar als je zo'n slechte service biedt ben je de sterren niet waard. Best spijt dit geboekt te hebben. Waren vast betere (misschien onveilge) locaties geweest waar ze wel weten wat service is. En iedereen die mijn reviews leest weet dat ik niet snel iets niet goed vind. Positieve is wel de locatie en uitzicht als je wat hoger zit

（由 Google 翻译）在Caption酒店住得很愉快。酒店热情好客，办理入住的工作人员也很友好。房间宽敞干净，装饰和家具都很有趣。可惜的是，“休闲”酒吧区在我们入住期间一直没有开放，如果能再开就好了。 （原文） Lovely stay in the Caption. The hotel was very welcoming with friendly check in staff. The rooms were spacious clean and full of fun decoration and furniture. Unfortunately the "chill out" bar area wasn't open at any point during our stay which would have been nice.

（由 Google 翻译）位置优越，房间舒适……但可疑的账单行为毁了这一切 我们于2025年8月3日在凯悦酒店开启了许愿基金会之旅——那天恰好也是我的结婚纪念日。我们房间的住宿费已经登记在许愿基金会的卡里，由许愿基金会承担。我们住在凯悦酒店那边，有两张床，被告知需要一张实体卡来支付“杂费”。还好。 更糟糕的是，我们发现这笔杂费竟然被收取了近145美元——几乎是实际金额的三倍。在我们退房取车之前，我竟然还支付了一笔我以为只是代客停车费（30美元——又被罚款了）。结果，他们还从我的许愿基金会卡里扣除了130多美元的住宿费——这些费用应该记在登记的原始卡上。 我打电话要求退款，虽然他们正在处理退款，但我被告知这笔钱可能要等到我女儿的许愿之旅结束才能到账。今天，2025年8月10日，我得知在Caption酒店住一晚的杂费应该只有50美元。为什么我丈夫的卡上却被扣了几乎三倍的钱？ 酒店本身位置很好，房间也很漂亮——但客服和账单流程却让人感觉很卑鄙，好像他们想榨干我们每一分钱。这本来是为我生病的孩子开启一生一次的旅行，但他们却想方设法让我们感到压力重重。如果不是我们的协调员帮我们重新预订了这家酒店，我绝对不会选择这家酒店，而且我绝对不会再来。 （原文） at Location, Nice Rooms… But Shady Billing Practices Ruined It We started our Make-A-Wish trip at the Hyatt Caption on 8/3/25 — which also happened to be my anniversary. A card was already on file for our room accommodations, covered by Make-A-Wish. We stayed in the Caption side with 2 beds and were told they needed a physical card for “incidentals.” Fine. What wasn’t fine was finding a nearly $145 charge for that incidental hold — almost triple what it should have been. Before we could even get our car at checkout, I had to pay what I assumed was just valet parking ($30 — fine again). But instead, they also charged $130+ to my Make-A-Wish card for the room accommodations — charges that should have gone to the original card on file. I called to fix it, and while they processed a refund, I was told it might not hit until the end of my daughter’s wish trip. Today, 8/10/25, I learn the incidental fee for one night in Caption should have only been $50. So why was my husband’s card charged nearly triple that amount? The hotel itself was in a great location and the rooms were nice — but the customer service and billing practices felt scummy, like they were trying to wring every last cent out of us. This was the start of a once-in-a-lifetime trip for my sick child, and they still found a way to make it stressful. If our coordinator hadn’t rebooked us here, I would never have chosen this property, and I certainly won’t return.

（由 Google 翻译）首先...这并不是一个完全负面的评论，这家酒店有很多好东西，而且位置无可匹敌。如果您在 Beale St 附近闲逛，或者在 FedEx 论坛上参加活动。这是几个街区，完美的位置！ 我刚刚想到的一个小技巧。他们说停车费是40/天。有点陡，但无论如何。街对面就有一个停车场 一天12块钱。我曾要求提前入住，但现在不能保证这一点，我理解这一点。我们比下午 4 点登记入住时间提前 30 分钟到达。她说。我们的房间还没有准备好，确认了我的手机号码，并说一旦准备好我们就会发短信。 1 小时 10 分钟后（40 分钟），过了我们的入住时间，现在我走到前台，女孩说哦，是的，您的房间已经准备好了。说实话，这很令人沮丧，而且我很随和。如果我没有走到办公桌前，我们还会坐在那里。 8小时车程后一点也不好玩。除此之外，我们的住宿体验非常棒！ （原文） First off... This isn't a completely negative review, alot of good things on this property and the location cannot be beat. If you're hanging around Beale St, or have an event at the FedEx forum. This is a few blocks, perfect location!! A little tip that I just happened to figure out. They say parking is 40/day. A little steep but whatever. There is a parking garage DIRECTLY across the street 12 bucks a day. I had requested early check in, now this is NOT guaranteed and I understood that. We arrived 30 minutes before our 4pm check-in time. She said. Our room wasn't ready yet, confirmed my cell number and said we'll text as soon as it's ready. 1hr and 10 minutes later (40 minutes) past our check-in time now I go to the desk and the girl said ohh yes your room is ready. Pretty frustrating to be honest and I'm very easy going. Had I not gone to the desk we would have still been sitting there. Not fun after an 8 hr drive. Outside of that our stay was fabulous!

（由 Google 翻译）按摩很好，但我唯一担心的是，我预订的是情侣按摩，而这个按摩只有 2 个独立的房间，中间有一扇门——本来可以做 2 个独立的按摩，而不必一路开车到市中心。 （原文） Massage was good but my only concern was I booked a couples massage and this one was just 2 separate rooms and a door between - could have done 2 separate ones instead of driving all the way to downtown ..

（由 Google 翻译）艾玛是我的造型师，已经好几年了。她技术精湛，动作迅速，能满足我不同的造型需求，而且每次效果都很好。每次去她那里都很舒服，我总是很期待下一次的预约！ （原文） Emma has been my stylist for a couple of years. She provides expert service quickly, accommodating different styles and they’ve always looked great. Visits with her are very comfortable, I always look forward to my next appointment!

（由 Google 翻译）我从城外进来，希望能看到一些新鲜的颜色。 钱德拉（Chandra）进行了咨询，尽管我最初有想法，但她建议我为我的 8 级金发使用阴影发根和低光。她说需要一些对比来赋予深度。 结果是惊人的。在昏暗的灯光和紫色洗发水的照射下，我的头发闪闪发亮，看起来更健康，这种对比让它很流行。 我强烈推荐钱德拉。她非常友善，也是一位出色的调色师。 我一定会在孟菲斯再次去看她！ （原文） I was in from out of town and walked in hoping for some fresh color. Chandra did a consultation and despite my original ideas, she suggested a shadow root and low lights for my level 8 blond hair. She said that it needed some contrast to give depth. The result was amazing. Between the low lights and purple shampoo my hair was shiny and much healthier looking and the contrast made it pop. I highly recommend Chandra. She was so kind and an excellent colorist. I will definitely go see her again when in Memphis!

（由 Google 翻译）去看看我的女儿德斯塔妮！我在第五天定期抛光“肥皂指甲”。我的脚绝对可爱！ 她让我的自然指甲保持在重点和时尚（在我允许的范围内）！ （原文） Go check out my girl Destany! I'm on day#5 with regular polish 'soap nails'. My feet are definitely cute! She keeps my natural nails on point and trendy (as much as I allow)!

（由 Google 翻译）我预订了一个预约。和考特尼一起进城工作。她做得非常出色，她很友好，听取了我的意见并提出了建议。我的头发看起来和感觉都很棒！谢谢！ （原文） I booked an appt. With Courtney while in town for work. She did an AMAZING job, she was friendly, listened to what I wanted and gave recommendations. My hair looks and feels wonderful! Thanks!

（由 Google 翻译）琳达和艾萨克对我们的深层组织按摩非常满意，但我们想要情侣按摩，在网站上它会让你认为这是一个你和你的配偶可以在一起的房间，但事实并非如此。这只是一个普通的按摩室，直到你们都坐在桌子上并脱掉衣服后，他们才会打开连接门，这违背了我们在闭上眼睛进行按摩之前能够互相交谈甚至看到对方的全部目的。我们选择孟菲斯市中心的地点只是为了情侣体验，否则我们会去密西西比州离家更近的地方。不管怎样，我们的按摩治疗师非常棒，确保我们尽可能舒适，他们向我们展示了最大程度的热情款待 （原文） Linda and Isaac were wonderful for our deep tissue massages but we wanted the couples massage and on the website it makes you think it’s a room where you and your spouse can be together and that is not the case at all. It’s just a regular massage room and they don’t open the connecting doors until you both are on the tables and undressed which defeated the whole purpose of being able to talk to each other or even see each other before we closed our eyes for the massage. We picked the downtown Memphis location just for the couples experience otherwise we would’ve went somewhere closer to home in Mississippi. Anyways again our massage therapists were wonderful and made sure we were as comfortable as we could be and they showed us the utmost amount of hospitality

（由 Google 翻译）在城里参加一个活动，需要理发。在我的航班起飞前看到好评并在网上与托马斯预订，当我到达时，我进行了一次愉快的交谈和理发。托马斯很容易交谈，并且在剪头发时完全按照我的希望进行。我向游客和当地人推荐他，他们希望以合理的价格进行可靠的理发，或者寻找熟悉剪发技巧的新理发师。设施干净，位置方便。再次感谢。 （原文） Was in town for an event and needed a haircut. Saw the good reviews and booked with Thomas online before my flight and when I arrived I had a great conversation and haircut. Thomas was easy to talk with and did exactly as I hoped when cutting my hair. I recommend him to visitors and locals alike looking for a solid cut at a solid price point or a new barber who knows his way around clippers. Clean facility and easy to access location. Thanks again.

（由 Google 翻译）我很高兴托尼能成为我的美甲师。她非常敬业，工作出色，总是充满乐观和愉悦。她为顾客付出了“超出预期”的努力。我的指甲有些问题。她建议我去看足科医生。足科医生说她推荐我去看足科医生是对的，问题也得到了解决。她效率很高，但又非常认真负责，总是会花足够的时间把事情做好。每次预约后，我都感到快乐和放松！ （原文） I’m thrilled to have Toney as my manicurist. She is so dedicated to doing a great job and always upbeat and pleasant. She does go “ over and beyond “ for her clients. I’ve had some nail problems . She advised me to go to a podiatrist. He said she was right to refer me out and the problem was addressed. She is efficient but is super conscientious, taking enough time to do a good job. I always feel happy and relaxed after our appointments!

（由 Google 翻译）我是一名老年人，眉毛稀疏且灰白。我的头发在变白之前一直是金发，所以我的睫毛通常很难被注意到。Bharti 给我的眉毛和睫毛染色效果非常好。如果你正在寻找这类服务，我强烈推荐她。 （原文） I’m a senior and I have sparse and graying eyebrows. I’ve always been a blonde before turning gray so my eyelashes usually go unnoticed. Bharti does an amazing job tinting my brows and eyelashes. I highly recommend her if you’re looking for this type of service.

（由 Google 翻译）我去 Germantown Day Spa 已经快十年了。Todd 是一位非常出色的发型师，坐在他的椅子上总是感觉很享受。我喜欢这里的一切，尤其是这里的团队。每次走进这家沙龙，你都会感觉自己就像是他们大家庭的一员。我强烈推荐 GDS！ （原文） I have been going to Germantown Day Spa for almost 10 years. Todd is an excellent hairstylist and it is always fun to sit in his chair. I love everything about this place, especially the team. This salon makes you feel like you are a part of their family each time. you walk through the door. I highly recommend GDS!

（由 Google 翻译）我来这里体验过好几种不同的服务，每次都很满意。昨天我第一次来这里做头发，哇，Catie真是太棒了！她专业、热情，而且完全按照我的要求做了。简直完美！ （原文） I’ve been in for a few different services and always have a great experience. Yesterday I got my hair done yesterday here for the first time and wow catie is amazing. Professional, bubbly and did exactly what I wanted. The best!

（由 Google 翻译）日耳曼敦日间水疗中心是一家著名的高档沙龙和日间水疗中心。一进门，工作人员就很专业，而且非常乐于助人。我的造型师 Catie Miller 非常出色！凯蒂擅长色彩，但她是一个真正的天才，拥有任何“头发”！我强烈建议您与她预约，特别是如果您想要最流行的头发颜色和款式。我很幸运能称她为我的朋友。 我唯一不高兴的是退房；前台的态度与你到达时完全相反。工作人员（通常不同）有点粗鲁，我不想说，但有点“势利”；而且从来没有人会提供有关所有待售产品的问题或信息的帮助🙁 无论如何，我会继续见到凯蒂·米勒，因为她总是让我的头发看起来和感觉起来都很美丽🫶🏻 （原文） Germantown Day Spa is an Well Known & Upscale Salon and Day Spa. The staff is professional as soon as you walk in the door and very accommodating. My stylist, Catie Miller, is EXCEPTIONAL !! Catie specializes in color, however she is a True Talent with Anything “Hair”! I highly recommending booking an appointment with her, especially if you want the most up-to-date and trendy color & styles for your hair. I am blessed to call her my friend. My ONLY Upset is checking out; the demeanor up front comes across completely opposite from when you arrive. The staff (usually different) come across a little rude & I hate to say, but somewhat “snobbish”; also there is never anyone who will offer help in regards to questions or information about all the products for sale 🙁 Regardless, I will continue to see Catie Miller as she always makes my HAIR look & feel Beautiful 🫶🏻

（由 Google 翻译）我在日耳曼敦日间水疗中心一直有很棒的经历。这家优雅的酒店提供美发、美甲、按摩和面部护理等多种服务。我刚刚和杰森一起完成了深层组织按摩，太棒了！他非常专业和友善，并进行了适当的深层组织按摩。我绝对会回来看他，并向任何寻求优质按摩的人强烈推荐他！水疗中心非常干净而且令人放松。感谢您一直以来的良好体验！ （原文） I have always had a great experience at Germantown Day Spa. This classy establishment offers so much from hair, nails, massage, and facials. I just finished a deep tissue massage with Jason and it was amazing!! He was so professional and kind, and gave a proper deep tissue massage. I will absolutely be coming back to see him and highly recommend him for anyone looking for a great massage! The spa is very clean and relaxing. Thanks for consistently good experiences!

（由 Google 翻译）我和Ashley Riggs进行了两次Virtue RF（微针疗法），效果令人难以置信。我来咨询的时候，Ashley承诺说这次治疗能让我看起来年轻10岁，她没有夸大其词。我的脸看起来更饱满，皮肤也恢复了光彩。从第一次咨询到整个疗程，Ashley都表现得非常棒。她是一位极其专业的美容师，技艺精湛，精准到位，知识渊博。她真心实意地关心客户，提供最好的产品和疗程建议，绝对是孟菲斯最顶尖的美容师，而且她在美国各地授课。这更让我充满信心，相信她会为我的皮肤提供最优质的护理。我强烈推荐她和Germantown Day Spa。绝对是城里最好的全方位服务水疗中心！ （原文） I have had two Virtue RF (microneedling) sessions with Ashley Riggs and the results are incredible. When I came for my consultation, Ashley promised that the procedure would make me look 10 years younger and she did not exaggerate. My face looks fuller and my skin is beautiful again. Ashley has been fantastic from the very first consultation and all throughout the sessions. She is the ultimate professional who executes her craft with precision and incredible knowledge. She truly cares about her clients, gives the best product and procedure recommendations, and is definitely the top esthetician in Memphis, who also teaches throughout the US. That is an added bonus in giving me the absolut confidence that she will take superlative care of my skin. I highly recommend her and Germantown Day Spa. Definitely the best full-service spa in the city!

（由 Google 翻译）真的很喜欢布莱尔和布列塔尼！她们让我和我丈夫的第一次情侣按摩体验非常棒！我们计划再来！感谢你们的精彩体验！ （原文） Truly enjoyed Blair and Brittany! They made me and my husband’s first couple’s massage a wonderful experience! We plan to return! Thanks for a great experience!

（由 Google 翻译）超棒的体验！绝对放松！每一分钟都无比享受！ 我们做了情侣按摩，离开的时候脸上都洋溢着灿烂的笑容。 从前台到按摩师，所有员工都非常棒！我们非常喜欢这里，一定会再来的！👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽 （原文） AMAZING WONDERFUL ABSOLUTELY RELAXING EXPERIENCE ENJOYED EVERY MINUTE WE GOT A COUPLES MASSAGE AND LEFT WITH THE BIGGEST SMILES STAFF WAS SO GREAT FROM FRONT DESK TO OUR MAASEUSES WE LOVE IT DEFINITELY WILL BE RETURNING!!!!!👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽

（由 Google 翻译）我非常喜欢这种奢华的按摩。 凯莉清楚地知道我紧张的肌肉需要什么。会议结束后我完全放松了。 她指导我如何减轻疼痛和紧绷部位的压力。 她说得恰到好处，没有说太多，让我一边听轻松的音乐一边享受按摩。 我会回来的！！！！ （原文） I so enjoyed this luxury massage. Kylie knew exactly what my stressed muscles needed. I was totally relaxed after my session. She gave me pointers how I could reduce stress for my aches and tight areas. She talked just enough and didn’t over do it, allowing me to enjoy my massage while listening to relaxing music. I will be back!!!!

（由 Google 翻译）这是我第一次收到信息。史上最棒的体验！！！ 我会继续这段旅程。 谢谢！！！ （原文） This was my first time getting a message. BEST experience EVER!!! I will continue the journey. Thank you!!!!

（由 Google 翻译）我和我丈夫体验过的最好的按摩！一定会再来的。10/10 推荐！ （原文） Best massage my husband and I have ever had! Will definitely be back. 10/10 recommend!

（由 Google 翻译）每当有空闲时间，我都喜欢来这里。David先生和Cissie太太以及所有员工都很棒。他们总是那么亲切体贴。他们的装饰很漂亮，配上轻柔的冥想音乐，一切都给人一种舒适放松的感觉。已经一年多了，我一直很享受和他们在一起的时光。 （原文） I love coming here whenever I have a day off. Mr. David and Mrs. Cissie with all the staffs are amazing. They are always sweet and caring. Their decorations is beautiful with the soft meditation music, everything is giving such a cozy and relax feeling. It has been over a year now, and I always enjoy my experience with them.

（由 Google 翻译）氛围很好……肯定会再来的，我记不清按摩师的名字了，但她真的很认真听我说话！！！ （原文） Nice vibe.. will definitely be back, I can’t remember my massage therapist name but she listened!!!!!

（由 Google 翻译）这是我去过的最美的医疗水疗中心，堪称孟菲斯的一颗隐藏瑰宝。 私密安静，每个人都很友善，乐于助人。 他们的注射器技术精湛，人缘也很好，而且她能精准无痛地矫正我的嘴唇。 而且他们的价格也很合理。 我会继续成为他们的顾客。 （原文） The most beautiful med spa I’ve been too. A hidden jem in Memphis. Very private and quiet Everyone is nice and helpful Their injector is very good at what she does, great personality and she was able to correct my lips properly and non painfully. Also their pricing is great. I will continue to be a client.

（由 Google 翻译）内森·霍夫曼是任何地方最好的理疗按摩师！如果您感到疼痛或身体需要放松，请立即预约他！他已经多次神奇地缓解了我的颈椎和背部疼痛！ （原文） Nathan Hoffman is the best therapeudic masseuse ANYWHERE! If you are hurting or your body just needs a tune up book an appointment with him NOW! He has worked magic with my neck and back so many times!

（由 Google 翻译）与 Deidre 一起享受了最好的按摩！我一直在寻找一个可以定期去看的按摩治疗师。她太棒了，一定会回来的！ Sandra 也非常适合注射！ （原文） Had the best massage with Deidre! I have been looking for so long to find a massage therapist to see regularly. She’s great definitely will be back! Also Sandra is great for injections!

（由 Google 翻译）Terri，注册护士，在激光脱毛治疗方面是最好的。我对今天的治疗和咨询非常满意。以后我一定会预约她进行治疗。 （原文） Terri, the R.N. is the best when it comes to laser hair treatment .. I was so happy with my treatment and consultation today .. Will definitely book with her any future treatments

（由 Google 翻译）爱死伊甸园了！！！！瓦莱里娅的美容护理技术超棒，我的皮肤状况改善了很多！她简直是位奇迹创造者！ （原文） Love Eden!!!! Valeria gives the best facial & has helped my skin so much! She is a miracle worker!

（由 Google 翻译）我第一次来这里接受桑德拉的治疗。 前台女士非常友善，提供了产品详细信息并解释了他们提供的不同待遇。桑德拉非常棒，我的手术做得非常出色。 我进去了，出来时却是一个新人。效果棒极了。比我预期的要好！ （原文） I had my 1st visit and treatment here by Sandra. The front desk ladies were very nice and offered product details and explained different treatments they offered. Sandra was awesome and did a wonderful job with my procedure. I went in and came out a new person. Wonderful results . Better than I expected!

（由 Google 翻译）我昨天去了 Eden Spa，看到 Sandra 进行了 Juvederm 注射。我只想说，我是终身客户！几个月前我在另一个地方注射的经历不太好，我很高兴这次选择了 Eden Spa。关于整个访问过程，我无法说太多令人惊奇的事情。前台工作人员很棒而且很友好。桑德拉太棒了！她纠正了其他地方犯的错误，并给了我正是我想要的东西。她真是太棒了！我强烈推荐这个地方！谢谢你！ ❤️ （原文） I visited Eden Spa yesterday, and I saw Sandra for Juvederm injections. Let me just say, I am a customer for life!! I had a not so good experience at another place months ago for injections, and I am so glad I chose Eden Spa this time. I can’t say enough amazing things about the whole visit. The front desk staff was great and friendly. And Sandra is amazing! She corrected the mistake that was made from the other place, and gave me exactly what I wanted. She is so wonderful! I highly recommend this place! Thank you! ❤️

（由 Google 翻译）我只需要在孟菲斯找个房间住一晚。谢天谢地，只住了一晚。我通过大通旅行门户网站预订了这个地方。我看到的照片看起来不错，评论也不错，所以我就预订了。现在我明白为什么了，这个地方曾经由希尔顿经营，但现在不再是了。当我走进去时，我首先看到的是客厅地板上到处都是污渍。我对老旧的汽车旅馆房间里散发出的霉味很感兴趣。墙上有随意的污渍，马桶水箱的盖子坏了而且不合适，让这个地方看起来很破旧。我付了 99 美元，但应该是一半，因为我花 50 美元去过 6 号汽车旅馆的房间，条件更好。还看到一个牌子，上面写着他们不对被闯入的汽车负责。这让我觉得这肯定是那里经常发生的事情。登记入住很顺利，这就是我能说的所有好处。我永远不会再住在这里，除非这些地方经过翻新并接受新的管理。 （原文） I just needed a room for one night in Memphis. Thank goodness it was only one night. I booked this place through the Chase travel portal. The photos I saw looked pretty good and reviews seemed decent so I booked it. Now I see why, this place used to be run by Hilton and no longer is. When i walked in, the first thing I see were stains all over the living room floor. I'm hit with that really musty odor you get from very old motel rooms. There were random stains on walls, the lid on the toilet tank was broken and didn't fit properly, making the place look run down. I paid $99 but should've been half that as I have been to Motel 6 rooms for $50 that were in better condition. Also saw a sign saying they are not responsible for cars broken into. Which made me think that this is something that must happen a lot there. Checkin went smoothly and that's about all the good I can say. Never again will I stay here unless these places are renovated and brought under new management.

（由 Google 翻译）不要留在这里！通过第三方网站预订的，该网站评价很好。办理入住手续并到达我们的房间后，闻起来像霉菌。我们去前台要求换房间，但没有其他房间可用。工作人员很粗鲁。房间不干净。他们告诉您，150 美元的押金将在 5-10 个工作日内退还。已经一个月了，还没收回来。当您致电酒店时，工作人员会挂断您的电话。 （原文） DO NOT STAY HERE!!! Booked through a 3rd party website, the site had good reviews. After checking in and getting to our room it smelled like mold. We went to the front desk to ask to move there was no other room available. The staff is rude. The rooms were not clean. They tell you that you get the $150 deposit back in 5-10 business days. It's been a month and still have not got it back. When you call the hotel the staff hangs up on you.

（由 Google 翻译）警告：这个地方很可悲，入住前请阅读谷歌评论。 我的家人受到最近暴风雨的影响所以我们预订了这个地方。我爸爸看到网站上的图片并预订了这家酒店，但他们是骗人的。 开车到那个地方，在一个黑暗且未使用的大厅里拿起房间的钥匙。到处都是建筑材料。停车场里有建筑材料，建筑物上的油漆剥落，一栋建筑物的房间正在改造。垃圾随处可见，停车标志上写着“停车风险自负”。 谢天谢地，到了房间，没有霉味，但地毯、墙壁、窗帘上有污渍，门附近还有一个马蜂窝。房间里到处都是旧的希尔顿贴纸，最糟糕的是墙上有死虫子的污渍。在我父母的房间里，柜子上的浴室把手坏了。我们在使用所有东西之前对其进行了消毒。因此，请携带自己的来苏尔喷雾剂和湿巾。另外，一位员工告诉我们，客房清洁服务在上午 10 点开始，所以我们不得不等待干净的毛巾。大堂不提供早餐，所以要么去餐厅或者自己买食物。设备齐全的厨房，没有平底锅或餐具。第二天早上，隔壁的建筑物就开始施工了。巨大的敲击声，然后在晚上，我的家人不得不喷来苏水，因为邻居在吸烟，而且它是从通风口进来的。 优点： 工作人员很好，床虽然柔软但很舒服。 这不再是希尔顿酒店，所以入住需要您自担风险！ （原文） WARNING: This place is pathetic and read the Google reviews before staying. My family was affected by the recent storms so we booked this place. My dad saw the pictures on the website and booked this hotel but they are deceiving. Drove to the place and picked up the keys for the room in a dark and unused lobby. Construction materials everywhere. Construction materials in the parking lot, chipped paint on the buildings, rooms in one building being remolded. Trash everywhere and a parking sign that states "Park at your own risk''. Got to the room thank God no musty smell but stains on the carpets, walls, curtains and a hornets nest near our door. Old Hilton stickers around the room and the worst part dead bug stains on the wall. In my parents room the bathroom handle on the cabinet was broken. We sanitized everything before using it. So bring your own Lysol spray and wipes. Also, was told by an employee that house keeping comes in at 10am so we had to wait for fresh towels. There is no breakfast being served in the lobby so either go to a restaurant or buy your own food. Full kitchen with no pans or utensils. The next day construction was working in the morning on the buildings next door. Loud banging noises and then at night my family had to spray Lysol because the neighbors were smoking and it came through the vents. Pros: The staff were nice and the beds though soft were comfortable. This is not a Hilton hotel anymore so stay at your own RISK!!!

（由 Google 翻译）抱歉，我不喜欢给差评。但是，这家酒店确实需要换管理层。或者至少在失去这家酒店之前，应该听取顾客的意见。首先，我们发现浴帘上挂着一块脏抹布。空调完全被这些贪婪的人控制。我们的空调温度一直是 80°。我们想办法打开它，然后它又自动降回 80°！所以你想让我付钱让你控制温度？不用了，谢谢。有线电视不能用！可能有 15 个频道能用。这家酒店不在乎这些。因为如果他们在乎的话，他们会听取顾客的意见。这家酒店以前是希尔顿酒店，所以房间至少看起来还不错，但绝对需要翻新。如果你想要一间没有温度控制和有线电视的还凑合的房间，那就来这里吧，否则你就得把辛苦赚来的钱花在别处了。 （原文） Sorry, I hate giving bad reviews. But, this hotel is in serious need of new management. Or at least need to listen to their customers before they lose this hotel. First off we found a dirty rag hanging on the shower curtain. The air conditioning is completely controlled by these greedy folks. Our air was at 80° constantly. Figured out how to get it to turn on then it went automatically back to 80! So you want me to pay money for YOU to have control of the climate? No thanks. The cable channels do not work! Like maybe 15 channels do. This place does not care. Because if they did they would listen to the customers. This use to be a Hilton and so the rooms are at least decent looking but they definitely need updated. If you want an okay room with no climate control and no cable come here otherwise take your hard earned money somewhere else.

（由 Google 翻译）没有热水 没有干净的泳池 管理层不关心 个人管理毁了这次经历，因为他们令人讨厌、粗鲁、轻蔑和撒谎。通过良好的服务和关怀，很多事情都可以理解或原谅。对于突然没有热水的原因，管理层提供了两种不同的解释。当我投诉时，她认为水从来不热，事实上她只是厚颜无耻地撒谎并拒绝适应，这是非常不尊重的。泳池没有过滤系统，很脏。整个房间都有污渍，但很干净，我们没有看到虫子。这很重要。 （原文） No Hot Water No Clean Pool No Care from Management Personally management ruined this experience being nasty, rude, dismissive and a liar. So many things can be understood or excused with GOOD SERVICE AND CARE. Management provided two different explanations for why there was suddenly no hot water. She thought the water was never hot when I made my complaint and the fact that she just bold face lied and refused to accommodate was highly disrespectful. The pool has no filtration system and was filthy. There’s stains throughout the room but it was clean and we didn’t see bugs. Which was important.

（由 Google 翻译）请在预订前阅读评论 我和我丈夫想要远离孩子们去孟菲斯度过一个周末，所以决定选择这个地方。我们在网上查了一下，找到了Homewood Suites 酒店。我们想：“嘿，这看起来真不错，我们预订吧！”嗯……我们几乎不知道，这些照片是真实的！它曾经是霍姆伍德套房酒店，但这个地方的标志被油漆涂黑了。停车场有标牌，上面写着“停车风险自负”。这给人一种即时粗略的感觉！我丈夫帮我们办理了入住手续，发现已经关闭了。恶臭难以忍受。它闻起来像纯粹的霉菌，弥漫在整个建筑中。我们不仅在网上支付了房间费用，而且预订房间时他们还收取了 150 美元的押金。我丈夫问早餐什么时候开始，他们说不提供早餐。你在开玩笑吧？！！什么样的酒店不提供早餐，网上付的钱为什么还要那么多押金？我们只住了两晚就花了将近 400 美元。当我们进入房间时，我们立即注意到家具和地毯上有污渍。客厅的桌子上沾满了红色，根本不干净。客厅的灯甚至都不能用，甚至床上方吊扇的灯也根本不亮。浴室的门根本关不上。房子里到处都是垃圾箱，我猜他们正在装修。现在我明白为什么这里几乎没有汽车了……真是个骗局！！！！唯一的好处是一切都非常接近。如果我们回到孟菲斯，我们绝对不会再住在这里。把钱花在别处而不是这里。 （原文） PLEASE READ REVIEWS BEFORE BOOKING My husband and I wanted to have a weekend trip away from the kids to Memphis and decided on this place. We looked online and found the hotel Homewood Suites. We thought “Hey this looks really nice, let’s book!” Well… little did we know, the pictures were real off! It used to be Homewood Suites but the logos in this place were blacked out in paint. The parking has signs that say “Park at your own risk.” That gives an instant sketchy vibe!!! My husband checked us in and it was waaaaay off. The stench was unbearable. It smelled like pure mold and it lingered throughout the entire building. Not only did we pay for the room online, but they wanted $150 deposit for booking the room. My husband asked what time breakfast started, they stated they don’t serve breakfast. Are you kidding me?!! What kind of hotel doesn’t serve breakfast and why would there be a deposit for that much when it was all paid for online? Almost $400 we spent for just 2 nights. When we entered our room, we immediately noticed the stains on the furniture and carpet. The table in the living room was stained with red and it wasn’t even clean at all. The lamps didn’t even work in the living room area, not even the light from the ceiling fan over the bed wouldn’t turn on at all. The door in the bathroom couldn’t even shut all the way. There’s dumpsters all over the property which I assume they’re renovating. Now I see why there’s barely any cars here… what a scam!!!!! The only good part is that everything is pretty close. If we come back to Memphis, we’re definitely NOT staying here ever again. Spend your money elsewhere and NOT here.

（由 Google 翻译）两人入住了一间两卧室两浴室的套房。房间……没什么特别的。有点脏臭的。有一把椅子，我们向管家要了一张床单，我们可以把它盖在上面。因为它太脏了，我们不知道我们要坐在什么里。实际上我可以让她坐下来对房间挑剔，但我要说的是它维护得很差。这很好。我最大的抱怨是空调系统很糟糕。房间温度不会低于 76 度。 因此，这是一次不舒服的住宿。而且价格实惠。下次我在该地区时，我会去其他地方看看。 （原文） Stayed for two in a two bedroom two bath suite. The room….. what ever nothing fancy. Kinda dirty smelling. Had a single chair that we ask the housekeeper for a sheet that we could throw over it. Because it was so stained up we did t know what we were going to be sitting in. Literally I could sit her and nitpick about the room but all I will say is it is poorly maintained. And that’s being nice. My biggest complaint is the AC system sucked. It would not cool the room lower than 76 degrees. It was an uncomfortable stay because of that. And for the price. Next time I am in the area I will look elsewhere.

（由 Google 翻译）我做了激光脱毛，Mona 就像最好的陪伴。我太爱她了，因为她非常温柔，整个过程都很用心。谢谢你，Mona，你真是个宝贝😘😍 （原文） I had laser hair removal, and Mona is like the best of company. I love her to pieces, because she is so gentle, and caring with the process. Thanks Mona, you are simply a gem😘😍

（由 Google 翻译）莫娜是所有面部美容领域最可爱、最博学的专家。她会根据您的皮肤量身定制服务，并讨论有关如何帮助您拥有最佳肤色的任何相关内容。看看她就知道了。这位女士知道该为您做什么。 ❤️ （原文） Mona is the sweetest, most informed expert on all facial esthetics. She tailors your service to your skin and discusses anything relevant on how to help you have the best complexion possible. Just look at her. The lady knows what to do for you. ❤️

（由 Google 翻译）地理位置优越，水疗服务也很棒。为了Mona的激光静脉治疗技术，她从佛罗里达远道而来。 （原文） Excellent location & spa services. Traveled all the way from Florida for Mona’s expertise in laser vein therapy.

（由 Google 翻译）超棒的水疗和护理。莫娜是护肤方面的专家！孟菲斯的瑰宝。 （原文） Exceptional spa and treatment. Mona is THE pro in skincare! A true gem in Memphis.

（由 Google 翻译）这是我唯一去的水疗中心。为什么？莫娜和她的团队是真正的专业人士，我相信他们能够提供最适合我皮肤的产品。水疗中心干净、明亮、温馨。工作人员友善而热情。莫娜监督或直接执行服务。我知道她从业这么多年，是一位真正的专家，只推荐对我的皮肤有益的产品/服务。我对我现在的皮肤状态非常满意。我已经成为莫娜的快乐客户三年多了，我不会去其他任何地方！ （原文） This is the only spa I go to. Why? Mona and her team are true professionals and I trust them to provide what is best for my skin. The spa is clean, brightly-lit, and inviting. The staff are nice and welcoming. Mona supervises or directly performs services. I know that she, having been in business for so many years, is a true expert and recommends only the products/services that benefits my skin. I am very happy with the way my skin looks at this point. I have been a happy client of Mona's for over 3 years and I wouldn't go anywhere else!

（由 Google 翻译）莫娜确实让我的皮肤恢复了青春！！她的工作非常出色，自从成为她的客户以来，我更加爱我的皮肤。有些美容师不知道如何正确处理非裔美国人的皮肤进行激光脱毛。莫娜把它归结为一门科学，我不再需要化妆了!!🙏🙏 感谢莫娜多年来的出色服务！ （原文） Mona definitely has rehabilitated the youthfulness in my skin!! Her work is phenomenal and I love my skin even more since being her client. There are some Estheticians that do not know how to properly treat African American skin for Laser Hair Removal. Mona has it down to a science and I no longer have to wear makeup!!🙏🙏 Thank you Mona for wonderful years of service!

（由 Google 翻译）Mona 竭尽全力照顾她的顾客。她对皮肤护理的了解非常深入，能够评估每位顾客的需求，并为他们提供解决方案。她在日间水疗中心销售的产品品质卓越。这些品牌真的改变了我的皮肤，让我的皮肤看起来更健康了。谢谢。 （原文） Mona goes the extra mile to take care of her customers. Mona's knowledge regarding skin care is in depth as she is able to assess the needs, and solutions for each customer. The products that she sells at her day spa are superior. These brands have been game changers as my skin has a more healthy appearance. Thank you.